Instruction/ maintenance manual of the product WDBPGC5000ARD Western Digital
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External P ortable My Passport ® Ultra ™ Portable Hard Drive User Manual My Passport Ultra User Manual.
ii WD Service and Support Should you encounter any problem, please give us a n o pp o rtu n it y t o a dd res s i t b ef o re re tur ni ng this product. Most technical sup port questions can be answered thr ough our know ledge base or email supp ort service at http ://su ppor t.
MY P ASSPORT UL TRA USER MANUAL T ABLE O F CONTENTS – iii T able of Contents WD Servic e and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Accessing O nline Su pport . . . . . . . . .
MY P ASSPO R T UL TRA USER MANUAL T ABLE OF CONTENTS – iv Changing Yo ur Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Turning Off the Driv e Lock Fe ature. . . . . . . . . . . . . . .
MY P ASSPO R T UL TRA USER MANUAL TA B L E O F C O N T E N T S – v B Compliance and W arranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Regulato ry Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MY P ASSPO R T UL TRA USER MANUAL ABOUT Y OUR WD DRIVE – 1 About Y our WD Dr ive W elcome to y our My P assport ® Ult ra TM por table hard dri ve. This d rive offers high capacity in a sleek p ortable device.
MY P ASSPO R T UL TRA USER MANUAL ABOUT Y OUR WD DRIVE – 2 WD Secur ity TM software —Set password protection and hardware encryption for yo ur drive to help protect your files from unauthorized use or access.
MY P ASSPO R T UL TRA USER MANUAL ABOUT Y OUR WD DRIVE – 3 Operat ing Syste m Compatib ility Y our My Pass port Ultra dr ive and the WD Drive Utilities an d WD Sec urity software are compa tible wit.
MY P ASSPO R T UL TRA USER MANUAL ABOUT Y OUR WD DRIVE – 4 Power/Activity LE D The power/activity LED sho ws the drive’ s power state as follows: USB 3.0 Interfac e USB 3.0 supports data transfer rates up to 5 G b/s. USB 3.0 is backward compatible with USB 2.
MY P ASSPO R T UL TRA USER MANUAL CONNE C TIN G THE DRIVE AND GE TT ING STARTED – 5 Connecting the Drive and Getting Started This cha pter provides instructions for conn ecting the drive and installing the WD Drive Utilities, W D Security , and W D SmartW are so ftware on your computer .
MY P ASSPO R T UL TRA USER MANUAL CONNE C TIN G THE DRIVE AND GE TT ING STARTED – 6 Getti ng Sta rted with th e WD So ftware 1. D ouble-click the WD Apps Setup file that appears in the listing for the drive in your computer’ s file management util ity to display the WD Apps Setup Wizard: 2.
MY P ASSPO R T UL TRA USER MANUAL CONNE C TIN G THE DRIVE AND GE TT ING STARTED – 7 6. W ait for the installation to complete: 7. When the installation comp letes, click Finish to exit the WD Apps Setup Wizard: 8.
MY P ASSPO R T UL TRA USER MANUAL CONNE C TIN G THE DRIVE AND GE TT ING STARTED – 8 Figure 4. WD Drive Util ities Scre en Figure 5. W D Security Sc ree n.
MY P ASSPO R T UL TRA USER MANUAL CONNE C TIN G THE DRIVE AND GE TT ING STARTED – 9 9. The W D SmartW are Pro software upgrade ex tends the backup function to non-W D drives, unsupported WD drives, a nd a remo te Dr opbox folder .
MY P ASSPO R T UL TRA USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 10 e. C lic k OK to display the Select Backup D evices screen: Note: At this point, t he WD SmartWare Pro software is installed .
MY P ASSPO R T UL TRA USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 11 • After configur ing your Dropbox acco unt for access by the WD SmartWar e Pro software, the Dropbox icon signifie s that the back up source device w ill be your remote Dr opbox folder : b.
MY P ASSPO R T UL TRA USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 12 12. Click Next on the Select Backup Devices screen to displ ay the Select B ackup Plan screen: 13.
MY P ASSPO R T UL TRA USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 13 14. On the initial Se lect Backup Frequency screen: a. Se le ct t he opti on for w hen you wan t to scan the back up s.
MY P ASSPO R T UL TRA USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 14 Figure 7. Initial Backup Screens Initial File Backup Screen Initial Category Backup Screen Note : The initial Backup scr eens only app ear one tim e—whe n you instal l the WD SmartW are softwar e on your computer .
MY P ASSPO R T UL TRA USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 15 WD SmartW are Software Functional Ov erv iew This chapter provides a brief functional overview of the WD SmartW are software.
MY P ASSPO R T UL TRA USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 16 Note: In a ddition to t he deta iled Help tab info rmation, eac h WD SmartW are displa y pr ovid es easy a ccess to ab br eviated online help to q uickl y guide you t hrough your back up, retrieve, a nd setting s tasks.
MY P ASSPO R T UL TRA USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 17 Fi gur e 8. Hom e T ab Dis pl ay Backup Source Content Gauge Backup T arget Content Gauges Backup Source Device Sele.
MY P ASSPO R T UL TRA USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 18 T able 1. Home T ab Functional Description Display Component Description Acti vation c ode r equir ed icon Not shown.
MY P ASSPO R T UL TRA USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 19 Backup sou rce co n tent gau ge The conten t gauge f or the sel ected ba ckup sour ce device shows all of the fi les.
MY P ASSPO R T UL TRA USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 20 Backup sou rce d evice selec tor When the c omputer opt ion is sel ected, li sts all of your comp uter’ s inte rnal hard driv es, har d drive part itio ns, and d ir ect-at tached drives that ar e available as a b ackup sour ce device.
MY P ASSPO R T UL TRA USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 21 Backup tar get devi ce icon (conti nued) Right-cl ickin g a dir ect-attached dr ive icon disp lays a me nu with th e.
MY P ASSPO R T UL TRA USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 22 Backup tar get device selec tor Not shown in Figur e 8 on page 17: The ba ckup tar get devi ce select or appe ars under the i con for ea ch support ed backup ta r get dev ice that has mor e than one drive parti tion or network shar e.
MY P ASSPO R T UL TRA USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 23 Backup T ab D isplays The WD SmartW are software pr ovides one of two differ e nt Backup tab displays, depending on .
MY P ASSPO R T UL TRA USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 24 T able 2. Backup T ab Functional Description Display Component Description Advanc ed backup are a In cat egory mode, the initi al/defau lt conf igurati on of the WD S martWare softw are is to ba ck up al l categ orie s of you r files .
MY P ASSPO R T UL TRA USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 25 Ret rie ve T ab Disp lays Three WD SmartW ar e software Retri eve tab displays guide you thr ough the tasks for find.
MY P ASSPO R T UL TRA USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 26 Fig ure 10 . Ret rieve T ab Displays T able 3. Retri eve T ab Functional Description Display Component Description B.
MY P ASSPO R T UL TRA USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 27 Retr ieve destin ation option bu ttons Specify wher e you want t o copy the fil es r etrieve d fr om the select ed backu p tar get device: • T o the Original Place s copies th e retrieved files to the same locatio n th at they wer e bac ked u p fr om.
MY P ASSPO R T UL TRA USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 28 Setting s T ab Display See Figu re 11 and T able 4 f or a brief functional desc ription of the Settings tab di splay .
MY P ASSPO R T UL TRA USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 29 Help T ab Display The WD SmartW are Help tab display pr ovides quick access to Lear ning Center topics and li nks to online support services. See Figu re 12 and T able 5 f or a brief functional desc ription of the Help tab d isplay .
MY P ASSPO R T UL TRA USER MANUAL WD SMARTWARE SOFTWAR E FUNCTIONAL OVERVIEW – 30 Support l ink Uses your W eb br owser to connect to the WD Service & Su pport Home page at http://suppo rt.wdc.c om . WD Stor e link Uses your W eb browser t o connect to the WD online st or e at: http://store.
MY P ASSPO R T UL TRA USER MANUAL BACKING UP FILES – 31 Backing Up Files This chapte r includ es the follow ing top ics: How the B ackup Function W or ks Backing Up F iles How th e Backup F unction .
MY P ASSPO R T UL TRA USER MANUAL BACKING UP FILES – 32 • S electi ng the Dr opbox op tion displ ays the Dropbox icon to si gnify tha t the backup source devi ce will be a remote Dropbox folder : b.
MY P ASSPO R T UL TRA USER MANUAL BACKING UP FILES – 33 b. Se le ct t he Hourly , Dai ly , o r Monthly optio n and use the check boxes and selection boxes to schedule y our backups: d. C lick OK to save your sched ule and close the Set Backup Frequency dialog .
MY P ASSPO R T UL TRA USER MANUAL BACKING UP FILES – 34 b. C lick Ad vanced View to open the backup by cate gories selectio n box and veri fy that the check boxes for all six categories are selected: c. Select any cleared check boxes and then click Apply Change s to create a custom backup plan and refresh the content gauges.
MY P ASSPO R T UL TRA USER MANUAL BACKING UP FILES – 35 b. C lick A dvanced View to open the backup by categories selection box: c. In the backup by categories selection box: • C lear the check boxes for the categories o f files that you w ant to exclude from the backup.
MY P ASSPO R T UL TRA USER MANUAL BACKING UP FILES – 36 9. T o back up all of the files and folder s on the selected backup source device: a. V erify that the backup mode is file and that Ready to perform file bac kup appears at the upper -left cor ner of the Backup scr een.
MY P ASSPO R T UL TRA USER MANUAL BACKING UP FILES – 37 10. T o back up selected file s or fold ers from selected backup source device: a. V erify that the backup mode is file and that Ready to perform file bac kup appears at the upper -left cor ner of the Backup scr een.
MY P ASSPO R T UL TRA USER MANUAL BACKING UP FILES – 38 11. During the backup: • A pr ogress bar and message indicate the amount of data that has been backed up.
MY P ASSPO R T UL TRA USER MANUAL RETRI EVIN G FILE S – 39 Retrieving Files This chapte r includ es the follow ing top ics: How the Retrieve Function W orks Retr ieving F iles How the Retri eve Fu n.
MY P ASSPO R T UL TRA USER MANUAL RETRI EVIN G FILE S – 40 • S electi ng the Dr opbox op tion displ ays the Dropbox icon to si gnify tha t the retrieve des tination will be a remote Dropbo x folder: b.
MY P ASSPO R T UL TRA USER MANUAL RETRI EVIN G FILE S – 41 4. On the S elect a d estinatio n for retrieved files dialo g: Created multip le back up volumes on the selec ted retrieve sour ce (bac ku .
MY P ASSPO R T UL TRA USER MANUAL RETRI EVIN G FILE S – 42 5. Click Next to dis play the Select content to retrieve ... dialog. 6. In the Retrieve So me Files se lection b ox, navigate through the folde r structure to find the files you want .
MY P ASSPO R T UL TRA USER MANUAL RETRI EVIN G FILE S – 43 • Select the Show deleted fil es check box to display backed up files that have been del ete d: • Select the Vie w icon to list i ndivid ual files . • T o find a fi le, type al l or part of the file name in the search box and press the Enter key to initi ate the search.
MY P ASSPO R T UL TRA USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 44 Locking and Unlocking the Driv e This chapte r includ es the follow ing top ics: Passwor d Pr otecting the Drive Unlocking the.
MY P ASSPO R T UL TRA USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 45 6. Select the Enabl e auto unlo ck for u ser: check bo x if you w ant the WD S ecurity software to remember your passw or d for the selected drive on this computer . 7. Read the war ning about the possibility of data loss if you forg et your password.
MY P ASSPO R T UL TRA USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 46 Unlocking the Driv e with the WD S ecurity or WD Drive Utilities Software Whenever you shut down and restart your computer or .
MY P ASSPO R T UL TRA USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 47 Unlocking the Driv e with the WD S martW are Software Whenever you shut down and restart your computer , or disconnect and rec.
MY P ASSPO R T UL TRA USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 48 Unlocking the Driv e with the WD D rive Unlock Utility Whenever you connect your p asswor d-protected d riv e to a c ompu te r.
MY P ASSPO R T UL TRA USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 49 Chan ging Y our Pass wor d 1. O pen the Change S ecurity dia log by click ing either: • The WD Security desktop shortcut ico.
MY P ASSPO R T UL TRA USER MANUAL LOCKING AND UN LOCKING THE DRIVE – 50 T ur ning O f f the D rive Lock Fe ature 1. O pen the Change S ecurity dia log by click ing either: • The WD Security deskto.
MY P ASSPO R T UL TRA USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 51 Managing a nd Custom izing the Drive This chapte r includ es the follow ing top ics: Using the WD Quick View Icon Openi.
MY P ASSPO R T UL TRA USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 52 Checkin g Drive St atus Y ou can see the drive capacity used and d riv e temperature status, and fi nd out if the drive.
MY P ASSPO R T UL TRA USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 53 Setting the Drive Sleep Time r The drive sleep timer tur ns off the power to yo ur drive after a certain period of inactivity to conserve power and minim ize long-term wear on the drive.
MY P ASSPO R T UL TRA USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 54 4. Click Registration to display the Registrati on dialog: 5. On the Registration dialog: a. T ype your first name in the Firs t nam e box. b. T ype your last name in the Last name box .
MY P ASSPO R T UL TRA USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 55 • Quick Drive T est Y our My Passport drive has a b uilt-in D a ta Li feguar d TM diagnostic util ity that tests the drive for error conditio ns. The qu ic k drive test checks the drive for major per f orma nce pr oblems .
MY P ASSPO R T UL TRA USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 56 Erasing the Drive Note: Erasi ng your dr ive also dele tes the WD softwar e and all of the su pport files, u tilit ies, an d user man ual file s. Y ou can downl oad thes e to r estor e your My Passport to i ts orig inal con figurat ion afte r erasing t he drive .
MY P ASSPO R T UL TRA USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 57 After the drive erase operati on completes, go to http://su p port. w dc.com and see Knowledge Base answer ID 7 for informa tio n about d ownloa ding and restoring t he WD softwar e and disk image o n your M y Passpor t drive.
MY P ASSPO R T UL TRA USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 58 3. The fifth invalid passwor d attempt displays the too many passwor d attempts dialog: 4. Click Eras e Drive to display a w arning about erasin g all of the data on the dr ive: 5.
MY P ASSPO R T UL TRA USER MANUAL MAN AGING AN D CUSTO MIZING TH E D RIVE – 59 Restoring the WD Sof tware and Disk Image In a ddition to d eleting all of the da ta o n your My Pa sspor t drive, erasin g or reform atti ng the drive al so removes the WD software and a ll of the suppo rt files , utilities, online help and user manual files.
MY P ASSPO R T UL TRA USER MANUAL MANAGIN G AND CUSTOM IZING THE SOFTWARE – 60 Managing a nd Custom izing the Sof twar e This chapte r includ es the follow ing top ics: Specifying the Number of Ba c.
MY P ASSPO R T UL TRA USER MANUAL MANAGIN G AND CUSTOM IZING THE SOFTWARE – 61 3. On the So ftwa r e Set tin gs s cr een, cli ck Retrieve Fol der to display the Set Retrieve Folder di alog: 4. On the S et Retrieve Folder dialog : a. C lic k Br owse and use the browse function to identify the new r etrieve folder .
MY P ASSPO R T UL TRA USER MANUAL MANAGIN G AND CUSTOM IZING THE SOFTWARE – 62 3. Click Sel ect Acco unt to display the Dr opbox Login Req uired dialog: 4.
MY P ASSPO R T UL TRA USER MANUAL MANAGIN G AND CUSTOM IZING THE SOFTWARE – 63 Uninstalling the WD Softwa r e Use your o perating system’ s Add or Remove Programs functi on to uninstall the WD software fr om your computer . Uninstallin g on Windows XP 1.
MY P ASSPO R T UL TRA USER MANUAL USING THE DRIVE WI T H A MAC – 64 Using the Drive with a Mac The My Pas sport dr ive is fo rmatted as a sing le NTFS partition for comp atibility with updated Windows o perating s ystems.
MY P ASSPO R T UL TRA USER MANUAL T ROUBLE SHOOTI NG – 65 T r oubleshooting This chapte r includ es the follow ing top ics: Installing, Partit ioning, and Formatting the Drive Frequentl y Asked Ques.
MY P ASSPO R T UL TRA USER MANUAL T ROUBLE SHOOTI NG – 66 Q: Why is the data transfer rate slow? A: Y our system may be operating at USB 1.1 speeds due to an incorrect driver installation of the USB 3.0 or USB 2.0 adapter card or a sy stem that does not support USB 3.
MY P ASSPO R T UL TRA USER MANUAL INSTALLING THE SES DRIVER – 67 Installing the SES Driver If yo u do no t inst all the WD so ftwa re, you should inst all the SCSI Enclosure Services (SES) driver on Windows computers to keep the hardwar e popup wizard fr o m displaying every time you connect your My Pa ssport dr ive to your computer .
MY P ASSPO R T UL TRA USER MANUAL INSTALLING THE SES DRIVER – 68 4. Select Inst all th e softw ar e automa tically and click Next : 5. When the installation comp letes, click Finish :.
MY P ASSPO R T UL TRA USER MANUAL INSTALLING THE SES DRIVER – 69 Installing t he Driver Manually If your computer is not connected to the Internet, install the driver manuall y: 1. O n the Found New Hardwar e Wizard s creen, select No, not this time to inh ibi t a connection attempt to Windows Update: 2.
MY P ASSPO R T UL TRA USER MANUAL INSTALLING THE SES DRIVER – 70 d. C lick Next : 5. When the installation comp letes, click Finish :.
MY P ASSPO R T UL TRA USER MANUAL INSTALLING THE SES DRIVER – 71 Installing on Windows V ista Computers After connecting t h e drive as shown in F igur e 3 on page 5, the Found New Har dware screen d isplays. Note: If Au toplay i s enabled, two additi onal scr eens might appear at the same time as the Foun d New Hard war e scree n.
MY P ASSPO R T UL TRA USER MANUAL INSTALLING THE SES DRIVER – 72 Installing t he Driver Manually If your computer is not connected to the Internet, install the driver manuall y: 1. O n th e Fo u nd Ne w H a rdw are w iz ard s cre en , c l ic k Locate and instal l driv er soft war e : 2.
MY P ASSPO R T UL TRA USER MANUAL INSTALLING THE SES DRIVER – 73 a. Doub le-clic k the M y Passpo rt driv e. b. Doub le-clic k the Ext ras folde r . c.
MY P ASSPO R T UL TRA USER MANUAL INSTALLING THE SES DRIVER – 74 Installing on Windows 7 and Win dows 8 Computers After connecting t he drive as shown in F igur e 3 on page 5 or , use the Windows Computer Management utility to install the SES driver: 1.
MY P ASSPO R T UL TRA USER MANUAL INSTALLING THE SES DRIVER – 75 3. Click Browse my com puter for d river softw are . 4. Brows e to Computer , double- click the M y Passport dr ive, double-cli ck the Extras folder , and se lect WD SES Devi ce Driver : 5.
MY P ASSPO R T UL TRA USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 76 Compliance and W arranty Inform ation This a ppendix includes the foll owing topics: Regulatory Co mpliance Envir onmental.
MY P ASSPO R T UL TRA USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 77 CE Compliance Fo r Europe Marking by the CE sy mbol indicates compliance of thi s system to the appli cable Council Directi ves of the European Union, including the EMC Dir e ctive (2004/108/EC) and the Low V oltage Directive (2006/95/EC).
MY P ASSPO R T UL TRA USER MANUAL COMPLIANCE AND W ARRANTY INFORMATION – 78 Limited W arranty WD warrants that the Product, in the course of its normal use, will for the term defined below , be free from defects in materia l and workmanship and will conform to WD’ s specific ation therefor .
MY P ASSPORT UL TRA USER MANUAL INDEX – 7 9 Index A Acces s or ies , op tional 3 Activation c ode required icon 18 Advanced backup area, Backup tab dis- plays 23 , 24 Alerts, flashing ic on 52 B Bac.
MY P ASSPORT UL TRA USER MANUAL INDEX – 8 0 F FCC Cla ss B info rmation 76 File His tor y button 28 Flashing icon alerts 52 Free trial countdown i con 22 Full media scan 55 G GNU gen eral pub lic li.
MY P ASSPORT UL TRA USER MANUAL INDEX – 8 1 Set Security dialog 8 , 44 Select Backup F requency screen 12 , 32 Backup Pl an screen 12 Select Backup D evice scre en 10 Service 77 Set Backup Freq uenc.
Information furnished by WD is believed to be accurate and reli able; however , no responsibility is assumed by WD for i ts use nor for any infrin gement of patents or other rights of thir d parties which may result from it s use. No license is granted by implication or otherwise under any pate nt or patent rights of WD.
An important point after buying a device Western Digital WDBPGC5000ARD (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Western Digital WDBPGC5000ARD yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Western Digital WDBPGC5000ARD - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Western Digital WDBPGC5000ARD you will learn all the available features of the product, as well as information on its operation. The information that you get Western Digital WDBPGC5000ARD will certainly help you make a decision on the purchase.
If you already are a holder of Western Digital WDBPGC5000ARD, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Western Digital WDBPGC5000ARD.
However, one of the most important roles played by the user manual is to help in solving problems with Western Digital WDBPGC5000ARD. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Western Digital WDBPGC5000ARD along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
