Instruction/ maintenance manual of the product Companion Wacom
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Contents Index 1 User’ s Manual About the Cintiq Companion Getting Started Customizing your Cintiq Pen features The multi-touch experience The W acom Desktop Center Tr o u b l e s h o o t i n g Care.
2 Contents Index 2 Cintiq Companion User’ s Manual V ersion 1.0, Re v H0413 Copyright © W acom Co., Ltd. , 2013 All rights reserved. No part of this manual may be repr oduced ex cept for your ex press personal use. W acom reserves t he right to revise this publicat ion without obligation to pr ovide notification of such changes.
Contents Index 3 Contents Index 3 TABLE OF CONTENTS ABOUT THE MANUAL 4 ABOUT THE CINTIQ COMPANION 5 Features 5 Parts and Accessories 6 Unpacking 6 Front view 7 Rear and side views 8 Adjusting the sta .
Contents Index 4 Contents Index 4 ABOUT THE MANUAL This manual provides quick access to information abou t your Cintiq Companion (Cintiq). The information applies to the Window s 8 operating system. • Go directly to T able of contents or Index topics by clicking on them.
Contents Index 5 Contents Index 5 ABOUT THE CINTIQ COMPANION The Cintiq Companion is a high-per formance mobile computer that supp orts both pen and touch input. Y our Cintiq is designed to accomm odate your work preferences. It can be used in landscape or portrait orientation, lying fl at on your desk or in your lap.
Contents Index Contents Index 6 6 PARTS AND ACCESSORIES The Cintiq Companion and supplied accessories are shown below . UNPACKING • Unpack the Cin tiq and place it on your deskt op, or another work area that is level and stable. Make sure the surface is flat, clean, and dry .
Contents Index Contents Index 7 7 FR ONT VIEW The features of your Cintiq ar e illustrated below . It can be configured for either right-handed or left-hande d use, and positioned in lands c ape or portrait orientations.
Contents Index Contents Index 8 8 REAR AND SIDE VIEWS Power button USB port Stand slots Battery status LED Microphone Headphone jack Power cable jack Mini DisplayPort Grip pad USB port Rear camera Mic.
Contents Index Contents Index 9 9 ADJUSTING THE STAND In landscape orientation, the Cintiq stand can be used in one of three in clined positions. Y ou can adjust the display incline as follows. Refer to the rear and side views below . 1. Place the Cintiq on a flat, stable surface, in the orie ntation you prefer (Expr essKeys to the right or left).
Contents Index Contents Index 10 10 OPERATING SYSTEM The Cintiq Companion uses the Wind ows 8 operating system, and supports both the s tandard desktop and the new Win dows 8 Start scr een. For help and information on using Windows 8, explore the Micr osoft support website: http://support.
Contents Index 11 Contents Index 11 GETTING STARTED The Cintiq driver is pr e-installed on your Cintiq. When you are r eady to begin using it, complete the following steps. 7. For the first us e of your Cinti q, connect it to a power source using the power cable and AC adapter .
Contents Index Contents Index 12 12 SETTING UP YOUR WORK AR EA T o minimize fatigue, organize your work ar ea to crea te a comfortabl e environment. Position the Cintiq, the pen, and your ke yboard for easy access witho ut unnece ssary reaching.
Contents Index Contents Index 13 13.
Contents Index Contents Index 14 14 The following options are available fr om the Wacom Desktop Center: •W ACOM S OFTWARE U PDATES . Click on U PDATE D RIVER to view Cintiq driver updates. •D EVICE . •H ANDEDNESS . Choose the orientation for your Cintiq, depe nding on whether you are right-h anded or left-handed.
Contents Index Contents Index 15 15 PEN FEATUR ES Important: • Use only the pen that came with your pr oduct, or a W acom acce ssory pen specified for use with Cintiq. Other pens may not function pr operly , or may damage the screen. • Do not use felt nibs on your Cintiq , as they could scratch the screen.
Contents Index Contents Index 16 16 USING THE PEN There ar e four basic techniques fo r using the pen: pointing, clicking, double-clicking, and dragging. Holding the pen The multi-touch experience Clicking Dragging W orking with pressur e sensitivity Drawing with tilt HOLDING THE PEN Hold the pen like you would a normal pen or pencil.
Contents Index Contents Index 17 17 POSITIONING T o position the scre en cursor , move the pen slightly above the Cintiq screen without touching t he screen surface. Pr ess the pen tip on th e screen to make a selection. Note: Calibrating the Cintiq ensures corr ect alignment of the screen cursor with the pen tip.
Contents Index Contents Index 18 18 PEN AND DIGITAL INK CAPABILITIES IN WINDOWS Windows 8 provides extensive support for pen input. Use Cintiq and your W acom pen for quick, intuitive re su l t s . • Note taking. Jot notes and capture quick sketches in Windows Journal.
Contents Index Contents Index 19 19 USING THE EXPR ESSKEYS, ROCKER RING, AND WINDOWS BUTTON Y ou can use the ExpressKeys and Rocker Ring to perfor m frequently used function s or keystr okes, or to modify your pen or other input tool properties as you work.
Contents Index Contents Index 20 20 THE MULTI-TOUCH EXPERIENCE Y our Cintiq Companion provides inte ractive multi-touch functions, which enable you to interact with yo ur Cintiq using only your fingertips on the pen di splay screen surface. Y ou can use touch on the pen display as you wo uld on any other Windows or Andr oid device.
Contents Index Contents Index 21 21 SETTING MULTI-TOUCH OPTIONS Y ou can enable touch by selecting the E NABLE TOUCH INPUT box on the T OUCH O PTIONS tab. O n t h e t w o t a b s b e l o w, p o s i t i o n t he s c re e n c u r s o r o v e r a touch option to see a sta tic image of that function.
Contents Index Contents Index 22 22 TE S T I N G M U L T I - T O U C H If you encounter problems with multi-touch: 1. Make sure the Cintiq is power ed on. 2. Check the assigned touch functions or reset them to their default conditions. 3. Attempt to move the scr een cursor by touching your finger in differ ent places on the display screen surface.
Contents Index Contents Index 23 23 CUSTOMIZING YOUR CINTIQ Y ou can customize your Cintiq and adjust input tool settings through th e W acom Control Panel. You can access the Wacom Control Panel from the task ba r on th e standard desktop, or from a tile on the Windows 8 Start screen.
Contents Index Contents Index 24 24 CONTR OL PANEL OVERVIEW Y ou can use the W acom Control Panel to customize your Cintiq and your pen. When you open the W acom Control Panel, an icon for the pen or other input tool is displayed in the T OOL list. The appropriate tabs are displayed.
Contents Index Contents Index 25 25 T ool Tips are available for most W acom Contr ol Panel item s. Position the screen cursor over an item and let it rest ther e. The appropriate T ool Tip will pop up in a few moments. Y our keyboard tab and arr ow keys can also be used to navigate the control pan el.
Contents Index Contents Index 26 26 CALIBRATING THE CINTIQ For optimum performance, you must calibrate the Cintiq to align the scr een cursor with th e position of the pen on the screen. This is r equired to comp ensate for v iewing angle, and to adjust for parallax .
Contents Index Contents Index 27 27 CUSTOMIZING THE PEN Use the pen when opening the Control Pane l. The pen will be sele cted in the T OO L list and the appr opriate tabs will be display ed. If not selected, choose the pen fr om the T OOL list. Select a tab and choose from the available options.
Contents Index Contents Index 28 28 ADJUSTING TIP FEEL AND DOUBLE-CLICK T o adjust the tip sensitivity of your pen, select the P EN tab. Customizes the am ount of pressure needed to clic k, draw , or ink. T o create broad brush strokes or to click with a light touch, use a S OFT tip setting.
Contents Index Contents Index 29 29 ADJUSTING ERASER FEEL T o adjust the eraser sensitivit y of your pen, select the E RASER tab. ADVANCED TIP AND ERASER PR ESSURE SETTINGS T o further customize tip or eraser pr essure setti ngs, select the P EN or E RASER tab and click on the C USTOMIZE .
Contents Index Contents Index 30 30 CUSTOMIZING PEN BUTTONS Select the P EN tab to change the functions assigned to the side switches and tip of your pen. Double-click her e to change the functi on assigned to the pen tip. The tip must be set to C LICK in or der to draw in most graphics applications.
Contents Index Contents Index 31 31 CUSTOMIZING TILT SENSITIVITY T o adjust the tilt sensitivit y of your pen, select the P EN tab. Tilt sensitivity deter mines how far you have to tilt the tool to pr oduce the maximum tilt ef fect. Y ou need to tilt the pen less at high sensitivity than at low sensitivity .
Contents Index Contents Index 32 32 CUSTOMIZING THE EXPRESSKEYS AND ROCKER RING T o customize the ExpressKeys or Rocker Ring, select the appropriate tab. Each key or position can be customized to perform a modifier , keystr oke, or othe r function. The default ExpressKey and Rocker Ring settings are shown below .
Contents Index Contents Index 33 33 ON-SCR EEN CONTROLS On-screen button and slider contr ols allow you to acce ss frequently used functions in your applications, directly fr om your screen. The settin gs available with the on-screen controls ar e similar to ExpressKey and Rocker Ring settings.
Contents Index Contents Index 34 34 4. Click the S CREE N K EY or T OUCH S TRIP icon under P ANEL TYPE , then click OK. The name of the new panel will appear in the P ANELS list, with an icon showing which type of panel it is.
Contents Index Contents Index 35 35 CUSTOMIZING SCR EEN KEYS OR SCREEN T OUCH STRIPS T o customize a Screen Key panel: 1. Select the name of the panel in the P ANELS li st. 2. Select the functions for each of the keys from the dr opdown menus under K EY A SSIGNMENTS .
Contents Index Contents Index 36 36.
Contents Index Contents Index 37 37 USING SCRE EN KEYS OR SCREEN T OUCH STRIPS All Screen Key and Scr een T ouch Strip actions can be performed using your pen, finger , or mouse. T o access an on-screen control, pr ess the associated ExpressKey or Rocker Ring button.
Contents Index Contents Index 38 38 BUTTON FUNCTIONS Customize the Cintiq for the way you like to work. Y ou can use the Control Panel to change the button function that is assigned to a pen tool button, ExpressKey , or Radial Menu setting. FUNCTION NAME DESCRIPTION C LICKS •C LICK Simulates a primary mo use button click.
Contents Index Contents Index 39 39 FUNCTION NAME DESCRIPTION K EYSTR OKE ... Enables you to simulate keystr okes. Select this op tion to display the D EFINE K EYSTROKE dialog box.
Contents Index Contents Index 40 40 FUNCTION NAME DESCRIPTION R ADIAL M ENU Displays the Radial Menu on your screen. Each level of the hierarchical menu consists of eight menu slices which may cont ain various features and options to choose fr om. B ACK Simulates the B ACK command in brow ser applications.
Contents Index Contents Index 41 41 FUNCTION NAME DESCRIPTION O PEN /R UN ... Opens a dialo g box where you can select a specific application, file, or script to launch. O N S CRE EN K EYBOAR D Launches the o n-screen keyboard when you press the button to wh ich this function is assig ned.
Contents Index Contents Index 42 42 FUNCTION NAME DESCRIPTION P REC IS IO N M ODE Changes the mapping around the current pen tip position so that you must move the pen fart her for the sc reen cursor to cove r a specific distance on the screen. This featur e can be very useful f or the precise control of pen or brush strokes.
Contents Index Contents Index 43 43 FUNCTION NAME DESCRIPTION M ODE T OGGLE ... T oggles betwee n pen mode and mouse mode when oth er displays are connected to the Cintiq. Enables you to use y our pen to control the other monitors in mouse mode. When first se tting a pen b utton to M ODE T OGGLE .
Contents Index Contents Index 44 44 FUNCTION NAME DESCRIPTION S ETTINGS Activates (on your scr een) an interactive diagram of the cu rrent Expr essKey , Rocker Ring, and pen setting s.
Contents Index Contents Index 45 45 USING AND CUSTOMIZING THE RADIAL MENU The Radial Menu is a pop-up menu that provides quick access to ed iting, navigation, media contr ol functions, and more. • Set a tool bu tton or ExpressKey to t he R ADIAL M ENU function.
Contents Index Contents Index 46 46 APPLICATION-SPECIFIC SETTINGS Y ou can customize your tools for use with a particular application. For example, you may prefer a firm pen tip pressur e setting in one application and a soft pr essure setting in another .
Contents Index Contents Index 47 47 CREATING AN APPLICATION-SPECIFIC SETTING First choose the product and input t ool for which you want to cr eate an application-specific setting. After adding an application, its icon appears in the A PPLICATION list whenever the r espective tool is selected in the T OOL list .
Contents Index Contents Index 48 48 CHANGING APPLICATION-SPECIFIC SETTINGS T o change tool settings for a specific application, sel ect the tool and the application, and customize the tab settings. REMOVING APPLICATION-SPECIFIC SETTINGS T o remove an application-specific setting: 1.
Contents Index 49 Contents Index 49 TROUBLESHOOTING The following sections and tables describe problems that could occur while working with Cintiq’ s pen touch input, and suggested solutions. The W acom webs ite also provides F AQs, product manuals, driver updates, and options for Customer Car e support.
Contents Index Contents Index 50 50 • T h e D IAGNOSTICS dialog box shows dynamic information ab out the Cintiq and your input tool(s). • If you are using mor e than one Cintiq or tablet, select the product you ar e testing in the T ABLET I NFO column.
Contents Index Contents Index 51 51 T ESTING THE EXPR ESSK EYS AND ROCKER RING Use the following procedur es to test these features. 1. With the D IAGNOSTICS dialog box open, observe the T ABLET I NFO column as you test each ExpressKey or Rocker Ring position.
Contents Index Contents Index 52 52 3. T est tilt for the x-axis by moving the pen from a vertical position t oward the right; the X T ILT value should change from appr oximately 0 to +60. Now move the tool to the lef t of vertical; the X T ILT value should change from appr oximately 0 to - 60.
Contents Index Contents Index 53 53 A device plugged into the Cintiq USB port does not function. • T est the USB device by plugging it in t o another USB port. • If the USB device still does not function properly , contact the manufacturer for that particular d evice.
Contents Index Contents Index 54 54 The eraser selects everything or will not stop erasing. • Open the W acom Control Panel and go to the E RASER tab. Move the E RASER F EEL slider toward F IRM , or select C USTOMIZE ... a nd incr ease the C LICK T HR ESHOLD setting.
Contents Index Contents Index 55 55 The line you are drawing does not line up with the location of the scr een cursor . • T o function properly , some applicat ions requ ire that the pen be set to pen mode. Make sure the pen has not been toggled to mouse mode.
Contents Index Contents Index 56 56 WINDOWS-SPECIFIC PR OBLEMS Y ou suspect the Cintiq prefer ences may be corrupted, or want to make certain that all settings are at their factory defaults. Use the W acom T ablet Preference File Utility to work with pr eferences.
Contents Index Contents Index 57 57 SUPPORT OPTIONS If you have a problem with your Cintiq and cannot fi nd the answer in this ma nual, you may find updated information about your pr oblem in the Notes linked to the driver download screen. Y ou can also check the product F AQs ( Frequently Asked Questions ).
Contents Index 58 Contents Index 58 FREQUENTLY ASKED QUESTIONS This section provides answers to some of the more commonly asked questions abou t the Cintiq.
Contents Index Contents Index 59 59 How do I reset my pen and touch pr efer ences to the default settings? See Managing preferences . Can I delete all pen and touch prefer ences at o ne time? Ye s . S e e Managing preferences . What is the best way to clean the Cintiq? See Caring for the Cintiq.
Contents Index 60 Contents Index 60 CARE AND MAINTENANCE This section provides tips for the care and maintenance of the Cintiq. Caring for the Cintiq Replacing the pen nib CARING FOR THE CINTIQ • Keep pens and the Cintiq screen surface clean. Dust and dirt can stic k to the pen and cause excessive wear to the scr een surface.
Contents Index Contents Index 61 61 REPLACING THE PEN NIB The pen nibs will wear with normal use. T o protect your Cintiq from damage and for best performance, periodically replace your pen nibs.
Contents Index 62 Contents Index 62 OTHER USEFUL INFORMATION This section includes info rmation and instructions on the topics listed below . Uninstalling Cintiq Managing preferences Installing multi .
Contents Index Contents Index 63 63 MANAGING PR EFERENCES Use the W acom T ablet preferences utility to manage yo ur Cintiq pr eferences for single or multiple users. 1. Close any open applications. 2. From the Windows 8 Start scr een, click the W ACOM T ABLET P REF E RE NC E F ILE U TILITY tile.
Contents Index Contents Index 64 64 INSTALLING MULTIPLE TABLETS Any Cintiq or tabl et that has been detect ed on your system will appear as an icon within the W acom Contro l Panel T ABLET list. T o add a new pen display or tablet, connect it to th e Cintiq.
Contents Index Contents Index 65 65 IMPORTING EXPERT SETTINGS The import expert settings feature enables you to import customized W acom Control Panel settings that have been specified in an XML (E xtensible Markup Language) file.
Contents Index Contents Index 66 66 PR ODUCT SPECIFICATIONS Specifications for your Cintiq are provided in the Importan t Product Information docu ment included with your driver installation.
Contents Index Contents Index 67 67 OR DERING PARTS AND ACCESSORIES For a list of available parts and accessories , visit the Wacom website for your r egion. Y ou can also do the following: • In the USA or Canada , call 1.888.884.1870 (toll-fr ee) or visit W acom’ s website at http://dir ect.
Contents Index 68 Contents Index 68 GLOSSARY Active area . The area of the Cintiq wher e your tools are detected. Application-specific settings . Cintiq tool and Cintiq settings that have been customized for individual applications. The W acom Control Panel enables you to customize a to ol to behave uniquely in differ ent applications.
Contents Index Contents Index 69 69 Parallax . The angular distortion of an object’ s positi on when viewed thr ough glass or other medium. Y ou must calibrate the Cintiq to compensate for this ef fect, and to align the screen cursor with the position of the pen on the screen.
Contents Index 70 Contents Index 70 INDEX About the manual 4 Accessories order ing 67 Adding a new tool 48 Applications, integrated for tablet control 64 Application-specific settings changing setting.
Contents Index 71 Contents Index 71 Parts order ing 67 Pen customizing 27 eraser 15 holding 16 nib, replacing 61 positioning with 17 pressur e sensitivity , working with 17 side switch 15 testing 51 t.
An important point after buying a device Wacom Companion (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Wacom Companion yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Wacom Companion - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Wacom Companion you will learn all the available features of the product, as well as information on its operation. The information that you get Wacom Companion will certainly help you make a decision on the purchase.
If you already are a holder of Wacom Companion, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Wacom Companion.
However, one of the most important roles played by the user manual is to help in solving problems with Wacom Companion. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Wacom Companion along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
