Instruction/ maintenance manual of the product VT 1962 VTech
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1 Congratulations! You have purchased one of the most sophisticated cordless telephones on the market! The VT 1962 has been designed to offer a new standard in cordless telephone technology. Unlike most other cordless phones, the VT 1962 digitizes your voice using advanced ADPCM digital voice coding to provide noise and distortion free performance.
2 • Face-up Handset charging. • Easy answer - When the phone rings, simply press any key other than OFF, MUTE, or the Volume Keys on the Handset to answer. • Auto hang up when returning the Handset to the Base cradle. • Extension in use indicator.
3 Parts Check List 1. Base Unit, Handset and AC adapter 2. One-Line Telephone Cord 3. Battery Pack 4. Wall mount accessory 5. Belt clip INTRODUCTION To purchase replacement battery packs, call VTECH Communications at 1-800-595-9511. In Canada, call VTECH Electronics at 1-800-267- 7377.
4 FCC and IC Regulations This equipment complies with Parts 15 and 68 of the Federal Communications Commission (FCC) rules for the United States. It also complies with regulations RSS210 and CS-03 of Industry and Science Canada.
5 FCC and IC Regulations FCC Part 68 The FCC requires that you connect your cordless telephone to the nationwide telephone network through a modular telephone jack (USOC RJ11C, RJ11W or RJ14). Your telephone company may discontinue your service if your equipment causes harm to the telephone network.
6 Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
7 When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1 . Read and understand all instructions. 2. Follow all warnings and instructions marked on the product.
8 IMPORTANT SAFETY INSTRUCTIONS 12. Unplug this product from the wall outlet and refer servicing to a VTech authorized service facility under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the product.
9 REPLACING THE BATTERY PACK Charging The Handset Battery Pack The Handset of your VT 1962 cordless telephone is powered by a rechargeable battery pack. It charges automatically whenever the Handset is in the Base. You should charge the battery pack for 16 hours when you first receive your phone.
10 Place the new battery pack into the battery compar tment Please note the correct position of the battery pack when changing battery Press and Slide Downward Slide in the battery cover Follow the steps below: 1. Remove the battery case cover by pressing on the ridged lines and sliding downward.
11 PAG E DELETE TIME/SET SELECT MENU PLA Y/STOP SPARE BATTER Y CHARGING IN USE MEMO ANSWER ON/OFF VOLUME SKIP/QUICK REPEAT/SLOW MAIL BOX 1 MAIL BOX 2 MAIL BOX 3 REPLACING THE BATTERY PACK 4. Exercise care in handling batteries in order not to short the battery with conducting materials such as rings, bracelets, and keys.
12 REPLACING THE BATTERY PACK The RBRC TM Sea l The RBRC Seal on the nickel-cadmium battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada.
13 REPEA T DELETE M A CHARGI Charge the Handset Battery Pack for 16 hours before using TONE PULSE T one/Pulse Selector GETTING STARTED Charge the Handset battery pack before use. The battery pack recharges automatically whenever the Handset is in the Base Unit.
14 PAG E DELETE TIME/SET SELECT MENU PLA Y/STOP SPARE BATTER Y CHARGING IN USE MEMO ANSWER ON/OFF VOLUME SKIP/QUICK REPEAT/SLOW MAIL BOX 1 MAIL BOX 2 MAIL BOX 3 GETTING STARTED Connect Telephone Line Cord Plug one end of the telephone cord into a wall jack and the other end into the back of the Base Unit.
15 VOLUME PAG E SKIP/QUICK REPEAT/SLOW DELETE TIME/SET SELECT MENU Using The Wall Mount Adapter 1. Choose a spot near an electrical outlet and a telephone jack.
16 THE LCD DISPLAY LCD Display Messages is displayed when the Handset microphone has been muted. is displayed when the Handset ringer has been programmed off. the PHONE ON indicator is displayed when the phone is in use. is displayed when the unit is in a low- battery condition.
17 THE HANDSET LAYOUT THE HANDSET FEA TURES Charging Contacts Memory Key T one (T emporary T one) Caller ID K ey Redial K ey Mute K ey Clear/Delete K ey Program K ey Microphone Dialing K eys (0-9) LCD.
18 THE BASE UNIT LAYOUT THE B ASE UNIT FEA TURES VOLUME PAG E SKIP/QUICK REPEAT/SLO W DELETE TIME/SET SELECT MENU PLA Y/STOP MAIL BOX 1 SPARE BA TTERY CHARGING IN USE MEMO ANSWER ON/OFF MAIL BOX 2 MAI.
19 Storing The Phone should be OFF Enter Phone number Press Y ou will see Enter Memory location (01-20) QUICK REFERENCE GUIDE To Mute A Call • Press MUTE to disable the Handset microphone. • Press MUTE again to return to normal two way conuersation.
20 Memory Dialing Press Press Y ou will see Enter Memory location (01-20) CID - Caller ID Press Y ou will see QUICK REFERENCE GUIDE * • To view the time and date of the call press and hold the (7) key. The time and date will be shown along with the phone number.
21 BASIC OPERATION Making Calls You can make calls directly from the Handset whether you are at the Base or away from it. NOTE: There are two different ways to dial a number: 1. Press the PHONE key and wait for dial tone. Then dial the number you want.
22 T emporar y T one Dial your number Press Press the number or symbols Press to end your call Switching Calls T o switch over to the new call Press T o switch back to the first call Press Again ADVANCED FUNCTIONS Call Waiting While you are on a call, you will hear an alert signal, warning that a second caller is trying to reach you.
23 Checking Ringer Types Press Press Press again Press T urning Off the Ringer Press Press Press Press Changing Ringer T ypes Press Press Press or Press or ADVANCED FUNCTIONS Turning Off The Ringer To turn off the ringer do the following: Press PROG or OFF to exit.
24 ADVANCED FUNCTIONS CLR/DEL Key Function The CLEAR and DELETE functions can be accessed separately depending on how long the key is held down. For example, to clear the last digit entered on the display, press the CLR/DEL key for less than 1 second.
25 Storing Speed Dial Numbers Dial your Phone number Press Enter location (01-20) MEMORY DIALING • Enter the memory location (01..20) you wish to store the number in. As soon as the second memory location digit is entered, the unit will emit a happy tone (a short series of beeps) to confirm successful programming and exit program mode.
26 MEMORY DIALING Press PHONE , the number on the display will be dialed after a 2 second pause. NOTE: The ability to temporarily add memory contents to digits already entered on the display operates in the same way for CID and speed dial memories.
27 CID-CALLER ID NOTE: You must be in an area where CID service is available and you must subscribe to it to use this feature. If you do not subscribe to the CID service, the phone will still operate normally except that the CID information is not received or displayed.
28 CID-CALLER ID Special Message Indicators Out of Area Calls If for any reason the telephone number of the caller is unavailable, or if the caller is outside the CID service area, the message UNAVAILABLE is displayed on the LCD.
29 Reviewing CID Recor ds Press Press the and keys Press and hold the to view phone number and time/day Press to dial OR Press to exit CID-CALLER ID Reviewing Numbers Calls stored in memory can be reviewed by pressing CID . The display will show the number of the most recent (CALL #01).
30 Deleting Numbers Pressing the CLR/DEL button deletes the CID number displayed. • While the phone is in CID mode, press the CLR/DEL key once to delete the current call and the display will show: • The older CID records will be moved forward by one location .
31 ANSWERING SYSTEM SETUP Default Answering System Settings : The Answering System is preset to have the following default settings: Security Code: 19 Audible Message Alert: OFF Date & Time: Mon 1.
32 VOLUME PAGE SKIP//QUICK REPEAT/SLOW DELETE TIME/SET SELECT MENU PLAY/ST OP MAIL BOX 1 MAIL BOX 2 MAIL BOX 3 SPARE BATTER Y CHARGING IN USE MEMO ANSWER ON/OFF Recording Y our OGM Press Press Press M.
33 PAGE DELETE TIME/SET SELECT MENU SPARE BATTER Y CHARGING IN USE MEMO ANSWER ON/OFF Press Press (DA Y) Press Press (HOUR) Press Press (MINUTE) Press Setting Day & Time SELECT MENU TIME/SET SELEC.
34 PAGE DELETE TIME/SET SELECT MENU SPARE BATTER Y CHARGING IN USE MEMO ANSWER ON/OFF Press Press Press Setting the Base Ringer SELECT MENU TIME/SET PLAY/ST OP VOLUME SKIP/QUICK REPEAT/SLOW MAIL BOX 1 MAIL BOX 2 MAIL BOX 3 Note: You can store one OGM for Announce Only mode, and a separate OGM for Normal (accept messages) mode.
35 Leaving a Message (Incoming Message) The Answering System will answer a call (according to the current ring selection), then play the OGM, followed by a beep to signal the start of recording.
36 PAGE DELETE TIME/SET SELECT MENU SPARE BATTER Y CHARGING IN USE MEMO ANSWER ON/OFF Press Deleting Messages Press DELETE PLAY/ST OP MAIL BOX 1 MAIL BOX 2 MAIL BOX 3 PLAY/ST OP VOLUME SKIP/QUICK REPEAT/SLOW MAIL BOX 1 MAIL BOX 2 MAIL BOX 3 Deleting Messages • Press DELETE at any time during message playback to delete the current message.
37 PAGE DELETE TIME/SET SELECT MENU SPARE BATTER Y CHARGING IN USE MEMO ANSWER ON/OFF Adjusting Playback Speed Press Press REPEA T/SLOW SKIP/QUICK PLAY/ST OP VOLUME SKIP/QUICK REPEAT/SLOW MAIL BOX 1 MAIL BOX 2 MAIL BO X 3 Call Screening Call Screening allows you to listen to incoming messages through the Base unit as they are being recorded.
38 PAGE DELETE TIME/SET SELECT MENU SPARE BATTER Y CHARGING IN USE MEMO ANSWER ON/OFF P ower F ailure PLAY/ST OP VOLUME SKIP/QUICK REPEAT/SLOW MAIL BOX 1 MAIL BOX 2 MAIL BOX 3 PAGE DELETE TIME/SET SEL.
39 BASE UNIT MESSAGE WINDOW (LED) • The large Base Unit LED provides useful data on the status of your VT 1962 answering device. Below are examples of the LED data: The LED displays: Flashing number.
40 Remote operation allows you to control the functions of the Answering System when you are away from the Base, and call from an outside telephone line.
41 Repeat Messages During Playback 1. Press "#4" once during message playback to repeat the current message. 2. Press "#4" twice within 2 seconds to skip to the previous message. Skip Messages During Playback 1. Press "#6" once to skip forward to the next message.
42 REMOTE OPERATION OF ANSWERING SYSTEM The advanced voice menu is as follows: • Press "#7" to review outgoing message. • Press " 7" to record outgoing message. • Press " 8" to record memo. • Press "#4" twice to repeat previous message.
43 ADDITIONAL OPERATING TIPS Out Of Range When Phone Is On If you are presently engaged in a phone conversation move closer to the Base. If the Base Unit does not communicate with the Handset within 25 seconds of losing contact, it will automatically hang up.
44 HEADSET OPERATION Your Vtech cordless phone is equipped with a 2.5mm Headset Jack for usse with an sptional accessory Headset for hands-free operation. If you choose to use the Headset option, you must obtain an optional accessory Headset, which is compatible with the Vtech cordless phone.
45 Taking Care Of Your Telephone Your VT 1962 cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the Handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
46 IN CASE OF DIFFICULTY If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTECH Communications at 1-800-595-9511. In Canada, call VTECH Electronics at 1-800-267-7377.
47 Common Cure For Electronic Equipment Electronics, like people, can sometimes get confused. If the unit does not seem to be responding normally, then try putting the Handset in the cradle. If it does not seem to respond after trying this a few times, do the following (in the order listed): 1.
48 WHAT DOES OUR WARRANTY COVER? • Any defect in material or workmanship. FOR HOW LONG AFTER THE ORIGINAL PURCHASE? • To the original purchaser only - ONE YEAR. WHAT WILL VTECH DO? • At our option, repair or replace your unit. HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY? • In the U.
49 WARRANTY STATEMENT WHAT DOES OUR WARRANTY NOT COVER? • Batteries • Damage from misuse, neglect, or acts of nature (lightning, floods, power surges, etc.) • Products which may have been modified or incorporated into other products • Products purchased and/or operated outside the USA, its territories, or Canada.
50 TECHNICAL SPECIFICATIONS FREQUENCY CONTROL Crystal Controlled Dual PLL Synthesizer TRANSMIT FREQUENCY Handset : 925.05 MHz to 927.75 MHz ( All ten channels within this range) Base : 902.3 MHz to 905.0 MHz (All ten channels within this range) RECEIVE FREQUENCY Handset : 902.
51 INTRODUCTION .................................................................................................. 1 Special Features .............................................................................................................. ..... 2 Parts Check List .
Distributed in the U.S.A. by VTECH Communications, 11035 SW 11th Street Bdlg . B, Suite 207, Beaverton, Oregon, 97005 Distributed in the Canada by Vtech Electronics Canada Ltd., Suite 200-7671 Alderbridge Way Richmond, B.C. V6X 1Z9. Copyright 1999 for VTECH COMMUNICATIONS LTD.
An important point after buying a device VTech VT 1962 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought VTech VT 1962 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data VTech VT 1962 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, VTech VT 1962 you will learn all the available features of the product, as well as information on its operation. The information that you get VTech VT 1962 will certainly help you make a decision on the purchase.
If you already are a holder of VTech VT 1962, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime VTech VT 1962.
However, one of the most important roles played by the user manual is to help in solving problems with VTech VT 1962. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device VTech VT 1962 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
