Instruction/ maintenance manual of the product DS6121-3 VTech
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U s e r ’ s m a n u a l www.vtechphones.com Mod els: DS61 21 -2 /DS61 21 - 3 DS61 21 - 4/ DS61 21 -5 DS61 22- 5.
i Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 51 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone.
www.vtechphones.com T able of con tents ii Ge tt ing st ar te d . . . . . . . . . . . . . . . . . 1 Part s che ckli st . . . . . . . . . . . . . . . . . . 1 T elepho ne base i nstal lation . . . . . . . . . . . 2 Bat ter y inst allatio n and char ging .
www.vtechphones.com T able of con tents Delete fro m the c all log . . . . . . . . . . . . . . 31 Call lo g disp lay screen m essag es . . . . . . . . 32 Redi al list . . . . . . . . . . . . . . . . . . . . . 33 Dial a re dial ent r y . . . . . . . . .
www.vtechphones.com 1 Getting started Basic operation To purchase replacement batteries or power adapters, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. • 9. User’s manual 1.
www.vtechphones.com 2 Get ting s tar ted Use o nly th e power ad apter sup plie d wit h thi s pro duc t. T o or der a rep lace ment , vis it our we bsite at w ww. v tec hpho nes. co m or cal l 1 (80 0) 595 -9 5 1 1 . In Can ada, g o to w ww. v tech canad a.
www.vtechphones.com 3 Getting started Basic operation Get ting s tar ted If th e hand set will n ot be u sed for a lo ng tim e, dis co nnec t and rem ove the bat ter y to prevent po ssi ble leak age. T o p urc hase rep lace ment bat teri es, vi sit our webs ite at w w w .
www.vtechphones.com 4 Get ting s tar ted Mounti ng brack et installat ion Y our tele phone base comes with the mount ing brack et instal led for desk top use . If you prefer to mount your telepho ne on the wall (optional) , it i s d esigned to m ount on a stand ard telephone wall plate.
www.vtechphones.com 5 Getting started Basic operation Get ting s tar ted Mounti ng brack et installat ion ( contin ue d) De sk top/ t able top brac ket inst allatio n: Y our te leph one comes rea dy for deskto p use .
www.vtechphones.com 6 Handset lay out Get ting s tar ted /CID • Press to review the call log when the handset is not in use. While in the menu, press to scroll down. • /FLASH • Press to make or answer a call. • During a call, press to receive an incoming call when you receive a call waiting alert.
www.vtechphones.com 7 Getting started Basic operation Get ting s tar ted T ele phone base la yout / REP EA T P r e s s t o r e p e a t a m e s s a g e o r pres s t w ice to play bac k p revio us mes sag es (pag e 4 1 ). • Me ss age w ind ow Show s t he stat us and num ber of mes sag es (pag e 44).
www.vtechphones.com 8 Ringer v olume (handset ) Y ou can change the ring er volume to a comfor t able l ev el. The ringer can also b e turn ed off so the t elephon e d oes no t ring when t here are incoming c alls. T o ad just the ring er volume : P res s VO L or V OL to sel ect the desi red ring er volu me when the hand set is not in use.
www.vtechphones.com 9 Basic operation Telephone settings T elephone settings RINGER TONE 1 >RINGER TONE KEY TONE Ringer to ne This menu allows you to choos e from dif ferent ringer tones. T o c hoose a r inger tone: Pre s s M E N U / S E LE C T t o d is p lay t he me nu w he n t h e handset is not in use.
www.vtechphones.com 10 T elephone settings >KEY TONE LANGUAGE Ke y tone The hand set will be ep when you press any hand set ke y . Y ou may turn the ke y tone o n or off. T o c hange the set ting: Pre ss M E NU / S EL EC T to d is pl ay t he m enu w he n th e handset is not in use.
www.vtechphones.com 11 Basic operation Telephone settings T elephone settings The te lep hone ser v ice p rovid er voic ema il may aler t yo u to new mes sag es wit h a stut ter ( broken) dia l tone.
www.vtechphones.com 12 Make a call Press / FL ASH or / SPE AKER Dial the numb er . - OR- Dial the numb er . Press / FL ASH or /S PEAKE R . Ans wer a call Press / FL ASH , / SPE AKER or any of the dialing key ( 0 - 9 , # , * ) . End a call Press OFF/CL EAR or put the handset i n the tele phone base or charg er .
www.vtechphones.com 13 Basic operation Telephone operation T elephone operation PHONE 0:00:00 MUTED MUTE Mute The mute func tion allows you to hear the oth er par t y while the other par t y cannot hear you. Du ri ng a c al l, pr es s M U TE / R EM OV E on t he h and s et.
www.vtechphones.com 14 T elephone operation ** PAGING ** Chain dial ing This feature allows you to dial numbers stored in t he director y or call log w hile you are on a call. When you are on a call: Press MEN U/ SELEC T tw ice to enter the director y menu.
www.vtechphones.com 15 Basic operation Telephone operation T elephone operation Intercom T he i nte r c o m f ea tu re al l ow s c o nv er s at i o n b et we e n t w o registered hands ets of the same system.
www.vtechphones.com 16 T elephone operation Conference call Y ou can have a conference call w ith an external line and t wo registered hand sets. When one hand set is on the line, Press / FL ASH or /S PEAK ER on another hand set to join the call.
www.vtechphones.com 17 Basic operation Telephone operation T elephone operation T ransfer an external call Y ou can tran sfer an e x ternal c all from one handset to any other handset. Mod el DS 61 21-2 Du r in g a c a ll, pr es s I N T t o p ut t h e c al l o n h o ld a t t he o r i g i n a t i n g h a n d s e t .
www.vtechphones.com 18 T elephone operation HANDSET X IS CALLING INTERCOM Th e d est in ati on h an ds et r in gs a nd i ts s cr ee n d is pl ays HAN DSE T X IS CALLI NG . T o a n s we r t h e c a ll a t t he d e s t i na t i o n ha n d s e t, p r e s s / FLAS H , /S PEAKE R , I NT or any dialing ke y ( 0 - 9 , # , * ) on the destination hand set.
www.vtechphones.com 19 Basic operation Telephone operation T elephone operation Now the par t y at the originating handset can hav e a c onv ersation with the part y at the destination hand set.
www.vtechphones.com 20 T elephone operation Directory The direc tor y can store up to 50 entries. Each entr y may hav e up to 3 0 digit s for t he phone number and 1 5 c haracters for the name. The director y can be accessed when the handset is not in use by pressing on ce or ME NU /SE LECT three times.
www.vtechphones.com 21 Basic operation Telephone operation T elephone operation >DIRECTORY CALL LOG >STORE REVIEW ENTER NUMBER _ ENTER NAME _ Store a directory entr y Pre ss M E N U / SE L EC T t w ic e w he n t he h an ds et i s n ot in use. P re ss or to select > STORE , then pre ss MENU/SELE CT .
www.vtechphones.com 22 T elephone operation Character chart Use the dial pad and the chart belo w to ent er a nam e ( up to 1 5 cha ract ers ) . Each press of a par ticular key causes the characters to be d isplayed in the following order: Press MUT E / REM OVE to ba ckspac e and erase when entering c haracters.
www.vtechphones.com 23 Basic operation Telephone operation T elephone operation Search the director y Entries are sor ted alphabetic ally . T o s earch the direc tor y: Press on ce or M EN U/S ELECT three times t o enter the director y . Press or to scroll t hrough the dire ctor y .
www.vtechphones.com 24 T elephone operation EDIT NAME VTECH_ Edit a d ire ctory entr y Press o nce or ME NU /SE LECT three times to enter the direc tor y . Press or to scro ll to the desired entr y , or us e t he alp habetical searc h to nd it. Pre s s M E N U / S E L EC T to c on rm yo ur s el e c ti o n.
www.vtechphones.com 25 Basic operation Telephone operation T elephone operation Delete from the directory Press o nce or ME NU /SE LECT three times to enter the direc tor y . Press or to s croll to the d esired entr y , or us e the alphabetic al search to nd it.
www.vtechphones.com 26 T elephone operation About caller ID The caller ID with call waiting featu re in this teleph one lets y ou see the name and telephone num ber of the caller before answering the c all, ev en wh en you’ re on a call. These features require ser vic es provided by your local tele phone com pany .
www.vtechphones.com 27 Basic operation Telephone operation T elephone operation Due to r egi onal ser v ice dif fer enc es, the c all er ID info rmati on may not b e availab le for ever y inc omi ng cal l. In add iti on, the c all ers may inten tion ally blo ck t heir na mes and /or tele pho ne num ber s.
www.vtechphones.com 28 T elephone operation Rev i ew the call l og Press CI D when the hand set is not in use. Press or to browse through th e call log. - OR - Press MEN U/ SELEC T when the hand set is not in use. Press or to selec t > CALL LOG . Press MEN U/ SELEC T .
www.vtechphones.com 29 Basic operation Telephone operation T elephone operation 800-595-9511 1-800-595-9511 595-9511 1-595-9511 Make a call lo g entry r eady to d ial Alt houg h th e c all log entr ie.
www.vtechphones.com 30 T elephone operation Sav e a call log entry to the director y When in the call lo g, pres s or to sc roll to t he desired entr y . Press MEN U/ SELEC T . Y ou c an edit the phone number , if nec essar y . M ake sure the number is in the correct dialing f ormat for your area.
www.vtechphones.com 31 Basic operation Telephone operation T elephone operation Delete from the call log T o d elete one entr y: When in th e call log, press or to s croll to the desired entr y . Press M UTE / RE MOVE to d elete the selec ted entr y .
www.vtechphones.com 32 T elephone operation Displays : Wh en: PR I VATE NAME The caller is blocking the name i nforma tion. PR I VATE NUMBER T h e c a l l e r i s b l o c k i n g t h e t e l e p h o n e n u m b e r informa tion. PR I VATE CA LLER T h e c a l l e r i s b l o c k i n g t h e n a m e a n d n u m b e r information.
www.vtechphones.com 33 Basic operation Telephone operation T elephone operation Redial list The telep hone stores the ve m ost rec ently dial ed number s in the redi al list. Whe n the re are alre ady v e ent ries in the redia l lis t, the ear lie st entr y will be del eted to mak e ro om for the latest entr y .
www.vtechphones.com 34 Message capacit y The answ ering sy stem can record and store up t o 99 mes sages. A mes sage can be up to four mi nutes in length. The total st orage capacit y for t he annou ncement, mess age s and mem os is appr o xim at ely 1 4 min utes .
www.vtechphones.com 35 Basic operation Ans werin g sy stem Answering system If you have c aller ID ser v ic e, the cl ock w ill be s et autom atic all y wit h inc omi ng cal ls, bu t you wil l nee d to make sure t he year is cor rec t. Se e Se t th e clo ck for in stru ct ions on how to s et the year , t ime an d day man uall y .
www.vtechphones.com 36 Ans werin g sy stem Ans weri ng s ys tem setup The answe ring system uses voice pro mpts to guide you throug h feature setup. Press / PLA Y/STOP any time to save and e x it the SE TUP menu. Set number of rin gs Thi s featur e al lows yo u to sel ec t t he nu mbe r of ri ngs befo re t he a nsweri ng system answers.
www.vtechphones.com Basic operation Ans werin g sy stem Answering system Set telephone base ringer This feature allows you to sele ct t he telepho ne base ri nger volume level. Y ou c an choo se from HI (high) , OF ( off ) or LO (low ) . Press S ETU P when the telephone is not in use until t he system announ ces the telepho ne base ring er setting.
www.vtechphones.com 38 Ans werin g sy stem Set message ale rt tone This featu re programs the sy stem t o beep ev er y 1 0 secon ds to al er t y ou of new messages.
www.vtechphones.com 39 Basic operation Ans werin g sy stem Answering system Outgoi ng announcement The outgoing announcement is the greeting c allers hear when calls are answ ered by the answering system. The teleph one is pres et with a greet ing that ans we r s calls with “ Hello , please leav e a message af ter the tone.
www.vtechphones.com 40 Ans werin g sy stem Record y our o wn announcement Press ANN C when the telephone is not in use and the s ystem will announce “ Announ cement. Press PLA Y or pres s RECO RD . ” Press R ECORD and the system announ ces, “R ecord af ter the tone.
www.vtechphones.com 41 Basic operation Ans werin g sy stem Answering system New message indication The message displ a y c ounter will ash wh en there are new an swe ring system messages. If t he n ew mess age aler t tone is turned on, the tele phone base will beep ev er y ten secon ds when there are unreviewed messages.
www.vtechphones.com 42 Ans werin g sy stem Delete all messages Press X / DELE TE w hen in idle mode. The system will an nounce “T o delete all old message s, pre ss DELETE again. ” Press X / DELE TE again. All previously heard mess ages will be erased.
www.vtechphones.com 43 Basic operation Ans werin g sy stem Answering system Call screenin g Y ou c an listen at the tele phone b ase to a caller leaving a m essage. Howeve r , if you want to silence the telephon e base when mes sages are bein g rec orded, set the t e lephone base volume to its low est level ( 1 ).
www.vtechphones.com 44 Ans werin g sy stem Wind ow displays: De script ions: 0 No mess ages. 1 - 98 T ot al number of old mes sage(s ) rec orded. 0 - 98 (ashi ng) T otal number of new and old mes sage( s) re corded; or the telephone bas e may hav e lost and regai ned power .
www.vtechphones.com 45 Basic operation Ans werin g sy stem Answering system If no key is pr ess ed af ter enter ing rem ote acc es s, new mes sag es will b e played au tomat ica lly . If th ere are no n ew mes sag es, all o ld mes sag es will b e played au tomat ica lly .
www.vtechphones.com 46 Handset displa y scre en messages AL REA DY SAV ED The telephone numbe r y ou have entered is alr eady stored in the dir ector y .
www.vtechphones.com 47 Appendix Handset displa y scre en messages M ICRO PH ON E ON MUT E has been turned off and the person on the other end can hear you. MUTED The micr ophone is muted temp orarily during a c onve rsation. NE W VO I C E MAI L There are new voice mail mess ages from the lo cal telephone c ompany .
www.vtechphones.com 48 Handset displa y scre en messages WA RN ING CH ECK BAT TER Y ! The batter y is not inst alled or not insta lled properl y in the handset. - OR - The batter y nee ds to be replace d. - OR - An inc orrect bat tery ha s been install ed.
www.vtechphones.com 49 Appendix Handset icons MUT E Microp hone is muted. • Ringer of f. • NE W New call log entries. • NE W VOIC E MA IL New voicemail rec eived from the lo cal telephone c ompany .
www.vtechphones.com 50 Batter y It tak es up to 16 hour s fo r th e bat te r y to b e full y cha rg ed . Wh en it i s full y ch arg ed , you c an exp ec t th e fol lowin g pe r form anc e: Op erati on.
www.vtechphones.com 51 Appendix Import ant safety instru ctions Whe n u sin g y our tel eph one e qui pme nt, ba sic s afet y p rec aut ion s s hou ld al ways b e fol lowed to r edu ce th e r is k of re, e le ctr ic sh oc k a nd inj ur y , inc lu din g the fo llo win g: Rea d and un der st and a ll in str uc tio ns.
www.vtechphones.com 52 T roubleshootin g If you have dif culty with you r telephone , please tr y the suggestions below . For Customer Servic e , visit our website at ww w . v tec hphones.com, or c all 1 ( 80 0 ) 595 -95 1 1 ; in Canada , call 1 (800) 267 - 7377 .
www.vtechphones.com 53 Appendix T roubleshootin g Problem Suggestion The b atter y doe s not cha rge in t he ha nds et or th e hand set bat ter y is not c harg ing . Make sure the han dset is p lac ed i n th e tele pho ne b ase or c harg er c orre ct ly .
www.vtechphones.com 54 T roubleshootin g Problem Suggestion The telephone does not ri ng w he n th er e i s an inc omi ng ca ll. Make sure th e h ands et r ing er vo lume is not set to zero (pa ge 8) and the te lep hone base rin ger volum e is not s et to of f (pag e 37).
www.vtechphones.com 55 Appendix T roubleshootin g Problem Suggestion I can not di al out . Fir st, tr y a ll the a bove sug ges tion s. Make sure th ere is a dial tone be fore dia ling. It is nor mal if the ha nds et takes a sec ond or tw o to sy nch ronize wit h t he te leph one befor e pr odu cin g a d ial tone.
www.vtechphones.com 56 T roubleshootin g Problem Suggestion T h er e i s in t e r f e r en c e d u r i n g a t e l e p h o n e co nversat ion. My calls fade out when I a m u sing t he co rdl ess han dset . The h and set may be ou t of ran ge. Move it c lo ser to th e tele phon e bas e.
www.vtechphones.com 57 Appendix T roubleshootin g Problem Suggestion I h e a r n o i s e o n t h e cor dle ss h and set, and n o n e o f t h e k e y s o r but ton s work s. Make sur e the te leph one l ine c ord is p lug ged in s ec urely. • My call er ID fea tures are not wor kin g pro perl y .
www.vtechphones.com 58 T roubleshootin g Problem Suggestion Caller ID ent ries do not ma tc h t h e n um b er s I nee d to dia l. Alt hou gh the c all log en trie s yo u re ce ive h ave 10 di git s, (.
www.vtechphones.com 59 Appendix T roubleshootin g Problem Suggestion The an sweri ng system do es no t a nswe r af t er the num ber of r ing s to whi ch I pro gram med it . Make sure the answer ing system is on. When the answer ing system is on, the red ligh t on the AN S ON / OFF key sh ould b e lit .
www.vtechphones.com 60 T roubleshootin g Problem Suggestion The a nsweri ng syste m do es not re spo nd to rem ote com man ds. Make sur e your rem ote ac ces s co de is c orre ct (p age 37). Make sure you are c allin g from a touc h-t one tele pho ne.
www.vtechphones.com 61 Appendix Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC).
www.vtechphones.com 62 About cordless telephones Priv acy: The same feature s t hat make a c or dle ss telep hon e c onve nie nt c rea te s ome limi tat ion s.
www.vtechphones.com 63 Appendix W arranty Wh at do es t his l imi te d warr an ty c over ? The m anuf act urer of th is VTech Prod uc t wa rra nts to the h old er of a va lid pro of of pur cha se (“.
www.vtechphones.com 64 8. Ch arg es for i nst all atio n or set u p, adju st ment o f cus tom er co ntro ls, a nd in sta llat io n or rep air of sy stem s out si de th e uni t. How d o you g et wa rra nt y se r vic e? T o obt ain war rant y ser v ic e i n t he Uni ted St ates of Ame ric a, pl eas e c all 1 (80 0) 5 95 -9 51 1 .
www.vtechphones.com 65 Appendix FCC , A C T A and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules.
www.vtechphones.com 66 FCC , A C T A and IC regulations RJ14 jack for two lines. See Installation Instructions in the user’s manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called.
www.vtechphones.com 67 Appendix T echnical specications Freque ncy c ontr ol Cr yst al co ntro lled PL L synth esizer T r ansm it fre quen cy Hand set: 1921 . 53 6-1 928 .44 8 MHz T e lep hone b ase: 1 9 21 .5 36 - 1928.4 48 M Hz Chan nels 5 Nom inal ef fe cti ve ran ge Ma xim um power a llowed by FC C and IC.
www.vtechphones.com 68 Index A Act ivate the a nswer ing syste m 35 Answe r a call 1 2 Answe r an inc omi ng ca ll dur ing an inter com c all 19 Answe ring s ystem se tup 36 B Bat ter y 3, 50 C Call i.
www.vtechphones.com 69 Appendix M Mai ntenan ce 61 Make a c all 1 2 Make a c all lo g entr y r eady to d ial 29 Mem o playb ack 42 Mes sag e cap acit y 34 Mes sag e playb ack 4 1 Mes sag e wind ow di .
VTECH TELECOMMUNICATIONS LTD. A member of T HE V TECH GROUP OF COMP A NIES. Distr ibuted in th e U .S.A . by VT e ch Co mmunic ations, Inc. Beaver ton, Orego n Distr ibuted in Canad a by VT e ch T ele commun ication s Canada, Ltd., Richmo nd, B.C . Copyri ght © 200 8 for V TE CH TELE COM MUNICA TIONS L TD.
An important point after buying a device VTech DS6121-3 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought VTech DS6121-3 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data VTech DS6121-3 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, VTech DS6121-3 you will learn all the available features of the product, as well as information on its operation. The information that you get VTech DS6121-3 will certainly help you make a decision on the purchase.
If you already are a holder of VTech DS6121-3, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime VTech DS6121-3.
However, one of the most important roles played by the user manual is to help in solving problems with VTech DS6121-3. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device VTech DS6121-3 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
