Instruction/ maintenance manual of the product DS3111-4 VTech
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This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product.
www.vtechphones.com Inst allati on . . . . . . . . . . . . . . . . . . 1 Parts c heckli st . . . . . . . . . . . . . . . . 1 T elephon e base & charger inst allation . . . . 2 DSL lter . . . . . . . . . . . . . . . . . . . 3 Batter y install ation .
www.vtechphones.com T able o f conten ts Character char t . . . . . . . . . . . . . . . 2 4 Search the d irector y . . . . . . . . . . . . 25 Dial a direc tory entr y . . . . . . . . . . . . 25 Edit a director y entr y . . . . . . . . . . . . 26 Delete from the direc tory .
www.vtechphones.com 1 Installation Basic operation Installat ion Par ts ch ecklis t Y our telephone package co ntains the following items. Save y our sales recei pt an d original pac kaging in the event wa rrant y ser vic e is neces sar y . • T o p urch ase rep lace ment bat terie s, vis it our webs ite at w ww.
www.vtechphones.com 2 • Use only t he V T e ch bat ter ies and p ower ada pters su ppl ied wit h this tele phon e. T o obtai n a rep lace ment , visi t our web site at w ww. v tec hpho nes. co m or cal l 1 (80 0) 595 -951 1 . In Can ada, g o to w ww.
www.vtechphones.com 3 Installation Basic operation Installat ion DSL lter (no t inc luded) If you sub scr ibe to D igit al Subsc rib er Li ne ( DSL) high- spe ed Internet ser vi ce through your telephone line, you mu st have a DSL lter between th e teleph one base and the t ele phone wall jack.
www.vtechphones.com 4 • If the h and set will n ot be us ed for a lo ng tim e, dis con nec t the bat ter y to avoid poten tial d amage. • T o purc hase rep lace ment bat terie s, vis it our webs ite at w ww. v tech pho nes. co m or cal l 1 (80 0) 595 -951 1 in th e Unite d St ates.
www.vtechphones.com 5 Installation Basic operation Char ger ada pter Elec tri cal o utlet n ot co ntrol led by a wal l swit ch Plac e the ha ndse t in the tele phon e base o r char ger . Th e CH ARG E ligh t is on wh en the han dset is p rop erly p osit ione d in the te leph one ba se or c harg er .
www.vtechphones.com 6 Installat ion Adding a new ha ndset Y our telephone can ac comod at e up to ve cor dless handsets. Y ou c an ad d new handsets ( D S31 01 , purchase d separately ) to t he DS 31 1 1-2 / TM 31 1 1-2 / DS 31 1 1- 3/ DS 31 1 1 - 4 at any time, but each handset must be registered with the tele phone base before use.
www.vtechphones.com 7 Installation Basic operation PLEASE WAIT... HANDSET X REGISTERED Installat ion • If y ou e xpe rien ce difcu lty reg ist eri ng a han dse t, see t he T rouble shoot ing s ec t io n o n p a ge 4 0 . remove the hand set and plac e it in the telep hone ba se or charger again.
www.vtechphones.com 8 NOT REGISTERED T o d e -r egist er all han dset s P ress a nd hold FIND HANDSET on th e te lephon e base for about 1 0 se conds ( until the IN USE light on the telephone base turns on an d star ts to flash ) , then rel ease the FI ND HAN DSE T button.
www.vtechphones.com 9 Installation Basic operation Bel t clip & head set (optional) Fo r hands -free tele phone con v ersat ions, use an y indus try standard 2.5mm h eadse t (purchase d separately ). F or optimal result s, use a V T ech 2.5mm h eadset.
www.vtechphones.com 10 Installat ion Han dset layout 1 . Earpiec e 2. ME NU/ SELEC T SK IP (page 1 5 ) 3. Headset jack (2.5mm ) (page 9) 4. CI D ( calle r ID) (page 28 ) PLA Y (page 1 5) 5. /FL ASH 6. Dialing keys ( 0 - 9 , * , # ) 7 . VOICE MAI L (page 1 9 ) 8.
www.vtechphones.com 11 Installation Basic operation Installat ion T e leph one bas e lay out 1 . CHAR GE light (page 37) 2. I N US E light (page 37) 3.
www.vtechphones.com 12 T el ephone settings Ringe r volume The ringer vol ume can be adj ust ed eit her by the vol ume con trol on the rig ht side of the hand set or in the handset menu.
www.vtechphones.com 13 Basic operation Telephone settings >KEY TONE LANGUAGE T el ephone settings KEY TONE ON LANGUAGE ENGLISH >LANGUAGE CLR VOICE MAIL Press or to choose the desired ri nger tone. A sample of each ringer tone will be played when scrollin g through the ch oices.
www.vtechphones.com 14 T el ephone settings >CLR VOICE MAIL VOICEMAIL SETUP TURN INDICATOR OFF? Cle ar voicem ail If you subs cribe to voice mail ser vi ce pr ovided by your loc al telephone com pa.
www.vtechphones.com 15 Basic operation Telephone settings T el ephone settings >VOICEMAIL SETUP DIRECTORY >ACCESS NUMBER PASSWORD V oice mail set up If you subsc ribe to voicemail ser vic e prov.
www.vtechphones.com 16 T el ephone settings A sin gle pau se (approxi mately thre e sec ond s ) is auto mati call y pro gramm ed bet ween t he acc ess n umb er and t he pas sword whe n you pro gram your VOI CE MAI L but ton s o that your voi cem ail ser vi ce w ill rec ogn ize your pas sword .
www.vtechphones.com 17 Basic operation Basic o peration Make , answer and e nd calls • T o ma k e a c al l , p re ss / FLA SH o r , t he n di a l th e n um be r . -OR- D ia l t he n u mb er , an d th e n pr e ss /FLA SH or ( p re di al ) . • T o an s w er a c al l , p re ss /F LAS H, or a n y di a li n g k e ys ( 0 -9, # , * ) .
www.vtechphones.com 18 Basic o peration Ca ll wa it in g If y ou s ub sc ri be t o c al l w ai t in g se rvi ce , y o u wi l l he a r a t on e if t he r e is an i nc om in g ca l l du r in g a t e le ph on e co n v er sa t io n.
www.vtechphones.com 19 Basic operation • O nce t he VOI CE MAI L but ton is pre sse d, the CI D , and ME NU /S ELE CT but ton s will b e dis abl ed and rep lace d by PL A Y , ER ASE a nd SK IP res pec tivel y . If th e ring er volum e is tur ned of f, the han dset will n ot rin g when you pre ss FI ND H AND SE T .
www.vtechphones.com 20 CA LLI NG HA ND SET X HANDSET X IS CALLING Inte rcom T h e in t er c o m fe at u r e al l o w s c o n ve r s a t i o n b e t w e e n o ne handset and another .
www.vtechphones.com 21 Basic operation Basic o peration • If th e dest inati on han dset d oes not an swer the inter com c all, the o rigi natin g han dset c an retur n to the ex ter nal ca ll by pres sing / FL ASH , OFF/ CLE AR o r IN T .
www.vtechphones.com 22 Switc h bet wee n extern al and inte rnal calls When on an e x ternal call and you wis h to mak e an intercom call to another system handset with out ending the ex ternal call: During an external c all, press IN T to initiate the intercom feature .
www.vtechphones.com 23 Advanced operation Dir ector y The direct or y is shar ed by all han dsets. The dir ector y can sto re up to 50 entries. Each entr y may consi st of a number up to 32 digits and a name up to 1 6 charac ters. Only one handset can review the director y at a time.
www.vtechphones.com 24 Ad vanced operation Char acte r char t Use the dial pad and the char t below to enter a name ( up to 1 6 charac ters ) . Each press of a par ticular key c auses the c haracters .
www.vtechphones.com 25 Advanced operation Ad vanced operatio n Se arch th e dire ctor y Entries are s orted al phabeticall y , and name s be ginning with numbers are presented r st. T o search for direc tor y entries in alphab etical order: • Press when the han dset is not in use.
www.vtechphones.com 26 Edit a dire ctor y ent ry Press when the handset is not in use. Press or to scroll to th e desired entr y . Press MEN U/ SELEC T , and the screen d isplays EDI T NUM BER . Use the dial pad to enter the number . Press MUT E /R EMOVE to backspace an d erase digits.
www.vtechphones.com 27 Advanced operation Ad vanced operatio n About c aller I D If you subscribe to caller ID ser vice f rom your local t elephone c ompan y , this feat ure displays the name an d telephone number of the caller before answering a call ( ev en when on another call).
www.vtechphones.com 28 • Due to r egio nal ser vi ce dif fer enc es, the c alle r ID info rmati on may not be avai labl e for ever y in com ing cal l. In add itio n, the c alle rs may inten tion ally blo ck t heir nam es and /or tele phon e num bers .
www.vtechphones.com 29 Advanced operation Onl y one ha nds et can r eview th e dire cto ry o r call log at a t ime. If anot her han dset at tempt s to enter the c all l og, it will d isp lay NOT A V A IL AB LE A T TH IS T IM E . • Review th e call log T o acce ss the call lo g: Press CI D when the han dset is not in use.
www.vtechphones.com 30 SAVED Dial a c all log ent ry • When in the c all log, press or to scr oll to the desired entr y . Press # repeatedly to display the po ssible dialin g options. Press /F LASH or to dial the sele cted entr y . Save an ent ry to t he dire ctor y When in t he call l og, press or to s croll to the desired ent r y .
www.vtechphones.com 31 Advanced operation DELETE ALL CALLS? Ad vanced operatio n Call log d isplay scr een m essag es Display: Means: PR I VATE NA ME The call er is block ing the name inform ation. PR I VATE NU MBER T h e c a l l e r i s bl o c k i n g t h e te l e p h o n e nu m b e r i n f o r m a t i o n .
www.vtechphones.com 32 Ad vanced operatio n Redi al The telephone stores the ve most recently dialed numbers on the redial li st. Y ou can review or redial t hese numbers. • Wh en t here are already ve entries on th e red ial list, the earliest entr y is deleted to make room for the latest entr y .
www.vtechphones.com 33 Appendix Handset disp lay sc re en messages ALREADY SAVED The teleph one number entered is alread y stored in the direc tor y . CAL L LOG EMPTY T here are no call log entri es. CA LL I NG HA NDS ET X Call ing ano ther ha nds et.
www.vtechphones.com 34 I NCO M I NG CALL Ther e is an in com ing ex terna l call . L I NE IN USE A han dset or a n exten sion o n the s ame tel epho ne lin e is in us e. L I ST F ULL The direc tor y is full. LOW B ATTE RY The b atter y n eed s to be rec harg ed.
www.vtechphones.com 35 Appendix Handset disp lay sc re en messages OU TS I DE Co nne cted to t he ext ernal c all d uring c all t rans fer . NO S I GN AL , CA LL EN DED Co m mu ni ca ti on be t we en h an d set an d te le p ho ne b as e i s l os t dur ing an ex tern al cal l.
www.vtechphones.com 36 Handset ind icators Han dset indi cators • On wh en th e hand set sp eakerp hone i s in us e. MUT E • Mic roph one i s muted. • Rin ger of f. NE W • New cal l log en trie s. • On wh en th ere is new vo ice mail me ssag e(s ).
www.vtechphones.com 37 Appendix T e leph one bas e indicator s IN USE • On wh en th e hand set is in u se or you ar e regi steri ng a han dset . • Flas hes w hile t here is a n inc omin g call; or an ex tensi on on th e sam e telep hone l ine is i n use; or you are re gis tering a h and set on th e tele phon e base.
www.vtechphones.com 38 Batter y Af ter t he bat te ry i s fully ch arg ed, you c an expe ct t he follow ing pe rfo rman ce: Op eratio n Op eratin g time Whi le in us e (talki ng) 8 hour s Whi le not in u se (stand by*) 96 h ours (4 days) *T he ha nds et is of f th e tele pho ne ba se or c harg er bu t not in u se.
www.vtechphones.com 39 Appendix T roubleshoot ing Problem Suggestion My teleph one does not work at a ll. Make sure t he batte r y i s i nst alled an d charg ed co rrec tly (p ages 4 and 5). For op timum d aily per for man ce, retur n the c ord les s hand set to th e telep hone b ase or c harg er af ter use.
www.vtechphones.com 40 Problem Suggestion Reg istr ation fa ilure. Only one hand set c an be registe red at a ti me. If you hav e multip le han dset s to reg ister, p leas e follow the st eps on pa ge 6 for t he rst handset. Once a handset has b een successfully registered, rep eat the s teps for e ach ha nds et that ne eds to b e regi stere d.
www.vtechphones.com 41 Appendix T roubleshoot ing Problem Suggestion The b atter y d oes n ot cha rge in t he han dset or th e hand set bat ter y do es not ac cep t cha rge. Make s ure t he han dset is p lac ed in the tele pho ne ba se or char ger c orr ect ly .
www.vtechphones.com 42 T roubleshoot ing Problem Suggestion Ther e is no d ial ton e. Ensure t he han dset h as be en regi stere d to the te leph one ba se (pag e 6) . Move th e cor dles s han dset c lose r to the tel eph one ba se. It mig ht be out o f rang e.
www.vtechphones.com 43 Appendix T roubleshoot ing Problem Suggestion The te leph one d oes not r ing wh en ther e is an in com ing ca ll. Ensure t he han dset h as be en regi stere d to the te leph one ba se (pag e 6) . Make sur e the r inge r is on (pa ge 1 2).
www.vtechphones.com 44 T roubleshoot ing Problem Suggestion Ther e is noi se or inter fe renc e dur ing a tel epho ne co nversat ion. - OR - My c alls fad e out whe n I am usi ng the cor dle ss han dset . The h ands et may be ou t of rang e. Move it c lose r to the tel eph one ba se.
www.vtechphones.com 45 Appendix T roubleshoot ing Problem Suggestion I hear oth er call s when usi ng the te leph one. Dis con nec t t he te leph one bas e fro m t he te lep hone jac k. Pl ug i n a dif fere nt te leph one. If you stil l h ear oth er c alls , t he pro blem i s p roba bly in t he wir ing or l oca l s er vic e.
www.vtechphones.com 46 Problem Suggestion The sy stem do es not re cei ve call er ID or th e system d oes not di spl ay calle r ID dur ing c all wait ing. Make s ure you su bsc rib e to ca ller ID with call waitin g featur es ser v ice s provi ded by the l oc al tele phon e com pany .
www.vtechphones.com 47 Appendix T roubleshoot ing Problem Suggestion My c ordl ess ha nds et bee ps and i s not per for min g norm ally. Make sure the power cor d is se curel y plu gge d int o the tel epho ne ba se. Plu g the uni t into a dif fer ent work ing e lec tri cal ou tlet n ot con troll ed by a wall sw itc h.
www.vtechphones.com 48 Import ant safety instr uctions Whe n usi ng your t ele pho ne equ ipm ent , basi c safe ty p rec auti ons s hou ld alw ays be fo llowe d: 1 . Read a nd un der sta nd al l inst ru cti ons . 2. Fo llow a ll war ning s and i nst ruc tio ns ma rked o n the pr od uct .
www.vtechphones.com 49 Appendix Operating ran ge This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC).
www.vtechphones.com 50 About co rdless telephones • Pr ivac y: th e sam e fea ture s tha t make a co rdl ess t ele pho ne c onve nie nt cr eate s ome l imi tat ion s.
www.vtechphones.com 51 Appendix 2. Pr odu ct t hat h as be en da mag ed du e to rep air, alt erat ion o r mod i cat ion by a nyon e oth er th an an au tho rize d ser v ice r epr ese nta tive o f VTech; or 3.
www.vtechphones.com 52 FCC , A CT A and IC regulat ions FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules.
www.vtechphones.com 53 Appendix Th e R BRC ® Sea l o n the n icke l- met al- hyd rid e b at ter y ind ic ates t hat V T ec h C omm uni cat ion s, In c.
www.vtechphones.com 54 T e chn ical specications Freque ncy c ontr ol Cr ystal c ont rolle d PLL synt hesi zer T r ansm it fre quen cy T eleph one ba se: 1 921 .53 6 - 1 928.4 48 M Hz Han dset: 1921 .53 6-1 928.4 48 MHz Chan nels 5 Nom inal ef fe cti ve rang e Ma xim um power al lowed by FCC a nd IC.
www.vtechphones.com 55 Appendix Index A Ab out ca ller ID 27 Ab out co rdl ess tel epho nes 5 0 Add ing a new ha nds et 6 Advan ced o per ation 23 Answe r an inc omi ng cal l duri ng an inte rco m cal.
www.vtechphones.com 56 Index L La nguag e 1 3 M Mai ntenan ce 49 Make, an swer and en d cal ls 1 7 Make CID e ntri es read y to dial 2 9 Mul tipl e hand set us e 1 8 Mute 17 O Op eratin g rang e 49 P .
V TECH TE LECOMMU NICA TIONS L TD. A member of T HE VTECH GROUP OF CO MP A NIE S. Distr ibuted in th e U .S.A . by V T ech C ommunic ations, Inc., Beaverton, Ore gon Distr ibuted in Canada by V T e ch T ec hnolog ies Canada, Ltd., Richm ond, B.C . Copyri ght ©2 008 for V TECH TELE CO MMUNICA TION S L TD .
U s e r ’ s m a n u a l www.vtechphones.com Mod els: DS31 1 1 -2 / TM31 1 1 -2 DS31 1 1 -3 /DS31 1 1 - 4.
An important point after buying a device VTech DS3111-4 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought VTech DS3111-4 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data VTech DS3111-4 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, VTech DS3111-4 you will learn all the available features of the product, as well as information on its operation. The information that you get VTech DS3111-4 will certainly help you make a decision on the purchase.
If you already are a holder of VTech DS3111-4, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime VTech DS3111-4.
However, one of the most important roles played by the user manual is to help in solving problems with VTech DS3111-4. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device VTech DS3111-4 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center