Instruction/ maintenance manual of the product Vx670 VeriFone
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VeriFone Part Number 24003, Revision A V x 670 Installation Guide.
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V X 670 I NSTALLATION G UI DE 3 C ONTENT S P REFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C ONTENTS 4 V X 670 I NSTALLATION G UI DE Using the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Standard Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
V X 670 I NSTALLATION G UI DE 5 P REFACE This guide is your primary source of information for setting up and inst alling the V x 670 terminal. Audience This guide is usef ul for anyone installing and co nfiguring a V x 670 terminal. Basic descriptions of the terminal features are a lso provided.
P REFACE Conventions and Acr onyms 6 V X 670 I NSTALLATION G UI DE Conventions and Acronyms This section describes the conventions and acronyms used in th is guide. Document Conventions V arious conventions are used to help y ou q uickly identify special formatting.
P REFACE Conventions and Acronyms V X 670 I NSTALLATION G UI DE 7 LCD Liquid Crystal Display LED Light Emitt ing Diode MRA Merchandise Return Authorization MSAM Micromodule-Size Security Access Module.
P REFACE Conventions and Acr onyms 8 V X 670 I NSTALLATION G UI DE.
V X 670 I NSTALLATION G UI DE 9 C HAPTER 1 T erminal Overview This chapter provides a brief description of th e V x 670 terminal. The V x 6 70 terminal represent s a revolution for e-payment.
T ERMINAL O VER VIEW Featur es and Benefits 10 V X 670 I NSTALLATION G UI DE Features at a glance Features and Benefit s V x 670 terminals provide the right combination of fe atures and functions. This includes a triple-track magne tic-stripe card reader , smart card reader , integrated PINpad, and a qu iet yet fast internal thermal printer (ITP).
T ERMINAL O VER VIEW Featur es and Benefits V X 670 I NSTALLATION G UI DE 11 • Sealed MSR blade locks out moisture for excellent spill resistance. • Innovative design resist s spills by forc ing liquid down and of f the front of the terminal • Integrated PINp ad offe rs added convenience to handle PIN-based applications.
T ERMINAL O VER VIEW Featur es and Benefits 12 V X 670 I NSTALLATION G UI DE.
V X 670 I NSTALLATION G UI DE 13 C HAPTER 2 T erminal Setup This chapter describes the terminal se tup procedure. Y ou will learn about: • Selecting T erminal Location . • Unpacking the Sh ipping Carton . • Examining T erminal Features . • Examining Connection Port s .
T ERMINAL S ETUP Unpacking the Shipping Ca rton 14 V X 670 I NSTALLATION G UI DE • Keep the terminal away from direct s unlight and anythin g that radiates heat, such as a stove or motor . • Do not use the terminal ou tdoors. Electrical Considerations • Avoid using this product during electrical storms.
T ERMINAL S ET UP Examining T erminal Features V X 670 I NSTALLATION G UI DE 15 Examining Te r m i n a l Features Before you continue the insta llation process, notice the feature s of the V x 670 terminal (see Figure 2 ).
T ERMINAL S ETUP Examining Connection Ports 16 V X 670 I NSTALLATION G UI DE • A magnetic card re ader , built into the right side. Swipe the card using the proper direction, with the magnetic stripe down a nd facing inward, toward the keypad. • A green indicator LED indicates power is ON.
T ERMINAL S ET UP Examining Connection Po rts V X 670 I NSTALLATION G UI DE 17 Power Adapter Cable Each V x 670 terminal comes with a power ad apter cord that completes the connection between the power p ack and the terminal.
T ERMINAL S ETUP Examining Connection Ports 18 V X 670 I NSTALLATION G UI DE Multi port Ad apter An adapter that provides connectivity for power , USB Host, USB Device, and COM1 (RS232 UAR T). This cable is used primarily for deployment or development purposes.
T ERMINAL S ET UP Establishing T elep hone Line Connections V X 670 I NSTALLATION G UI DE 19 Est ablishing T elephone Line Connections T o connect a telephone line: 1 Connect one end of the telep hone cord to the USB Modem Dongle. 2 Connect the USB Modem Dongle to the terminal using the A VX Connector (VPN 24223-01-R).
T ERMINAL S ETUP Installing the Paper Roll 20 V X 670 I NSTALLATION G UI DE Inst alling the Paper Roll A fast, quiet thermal printer is built into the V x 670 terminal. Before you can process transactions that require a receipt or record, you must install a roll of thermal-sensitive pap er in the printer .
T ERMINAL S ET UP Installing the Paper Roll V X 670 I NSTALLATION G UI DE 21 2 Lift the printer cover up and back. Figure 9 Opening the Printer Cover 3 Remove any partial ro ll of paper in the p rinter tray by lif ting it up (see Figure 10 ). 4 Loosen the glued leading edge of the p aper or remove the protective strip from the new roll of pape r .
T ERMINAL S ETUP Installing the Paper Roll 22 V X 670 I NSTALLATION G UI DE 6 Drop the paper ro ll into the printer tray . Figure 1 1 Loading Paper Roll 7 Pull paper up p ast the glue residue on the paper roll.
T ERMINAL S ET UP Installing/Replacing M SAM Car ds V X 670 I NSTALLATION G UI DE 23 9 T ear the paper of f against the serrated plastic strip in the printer . Inst alling/ Replacing MSAM Cards When you first receive your V x 6 70 terminal, you may need to inst all one or more MSAM cards or you may need to replace old cards.
T ERMINAL S ETUP Installing/Replacing SIM Car d (GSM/GPRS Models Only) 24 V X 670 I NSTALLATION G UI DE 6 Install an MSAM card by aligning the ca rd and caref ully sliding it within the guides on the cover until it is fully inserted (see Figure 14 ). The MSAM card holders are labeled MSAM1, MSAM2, and MSAM3.
T ERMINAL S ET UP Using the Smart Battery V X 670 I NSTALLATION G UI DE 25 4 Insert the SIM into the cardholder . Figure 16 Inserting SIM Card 5 Install the bat tery (see Figure 17 ). Using the Smart Battery The V x 670 terminal uses an Li-ion smart battery (see Accessories and Documentation for ordering information).
T ERMINAL S ETUP Battery Behavior (No Power Cor d) 26 V X 670 I NSTALLATION G UI DE • activates when the battery is lef t in an unused terminal for extended periods.
T ERMINAL S ET UP Installing the Smart Battery V X 670 I NSTALLATION G UI DE 27 Manual Shut down Hold the red key down for about 4 secon ds until the terminal displays the shutdown verification screen. Keep ho lding the red key until the V x 670 terminal shuts do wn.
T ERMINAL S ETUP Connecting the T erminal Power Pack 28 V X 670 I NSTALLATION G UI DE Connecting the T erminal Power Pack When you have finished in stalling the smar t battery , you are ready to connect the V x 670 terminal to the provid ed power source for initial charging.
T ERMINAL S ET UP Char ging the Smart Battery V X 670 I NSTALLATION G UI DE 29 If an application is loaded in the termin al, it start s after the initial V eriFone copyright screen and usually displays a uniqu e copyright screen.
T ERMINAL S ETUP Using the Base S tation 30 V X 670 I NSTALLATION G UI DE Using the Base Stat io n The primary purpose of the Base S tation is to charge the te rminal battery and provide a docking stat ion for the terminal af ter being used in pay-at-t able environment s.
T ERMINAL S ET UP Using the Base S tation V X 670 I NSTALLATION G UI DE 31 For more information on charging the sp are battery on the full-feature Base S tation and connecting external dongles to the USB port s, see Charging the S pare Battery on the Base S tation and Att aching the USB Dongles to the Base St a t i o n .
T ERMINAL S ETUP Placing the T erminal Onto the Ba se S tation 32 V X 670 I NSTALLATION G UI DE Placing the T e rminal Onto the Base S t ation The V x 670 terminal can be p laced on the Base S tation when not in use or to charge the battery .
T ERMINAL S ET UP Char ging the Spar e Batt ery on the Base Station V X 670 I NSTALLATION G UI DE 33 1 Insert the USB dongle into the USB port located at the back of the Base S tation.
T ERMINAL S ETUP Conducting W ireless T ransactions 34 V X 670 I NSTALLATION G UI DE 3 Place the V x 670 terminal ont o the Base S tation to ch arge both the spare and installed bat tery packs at the same time.
T ERMINAL S ET UP Using the Magnetic Card Reader V X 670 I NSTALLATION G UI DE 35 3 Remove the card only when the application indicates the tra nsaction is complete. Figure 27 Inserting a Smart Card Using the Magnetic Card Reader The Vx670 terminal support s credit/debit card transactions.
T ERMINAL S ETUP Using the Magnetic Car d Reader 36 V X 670 I NSTALLATION G UI DE 3 Swipe the card through the magnetic ca rd reader . Figure 28 Using the Magnetic Card Reader.
V X 670 I NSTALLATION G UI DE 37 C HAPTER 3 S pecifications This chapter discusses power requirement s, dimensions, and ot her specifications of the V x 670 terminal. Power V x 670 terminal: 12V DC 2.0 A DC Power Pack UL, ITE listed, Class 2 power supply: a Input rated: 100 - 240V AC, 50/60 Hz b Output rated: 12V DC 2.
S PECIFICATIONS External Dimensi ons 38 V X 670 I NSTALLATION G UI DE.
V X 670 I NSTALLATION G UI DE 39 C HAPTER 4 Maintenance The V x 670 terminal and base st ations have no user-maintain able part s. Cleaning the Te r m i n a l T o clean the terminal and base st ation, use a clean cloth slightly dampened with water and a drop or two of mild soap .
M AINTENANCE Smart Car d Reader 40 V X 670 I NSTALLATION G UI DE.
V X 670 I NSTALLATION G UI DE 41 C HAPTER 5 V eriFone Service and Support For V x 670 terminal problems, cont act your local V eriFone representa tive or service provider . For V x 670 product service and rep air information: • USA – V eriFone Service and Support Group, 1-800-V eriFone (837-4366), Monday - Friday , 8 A.
V ERI F ONE S ERV ICE AND S UPPORT Accessories and Documentation 42 V X 670 I NSTALLATION G UI DE c Complete the Inquiry Cont act Form at http://www .verifone.com/aboutus/ contact/cont act_form.cfm . • Address the Subject box with to “V eriFone MRA Dept.
V ERI F ONE S ERVICE AND S UPPORT Accessories and Documentation V X 670 I NSTALLATION G UI DE 43 Sp are Battery 24016-01-R V x 670 spare battery A VX Host Cable 24223-01-R V x 670 A VX Ho st Cable Modem Dongle 24123-01-R V x 670 Modem Dongle Serial Dongle 24122-01-R V x 670 Serial Dongle T elephone Line Cord 00124-17 2.
V ERI F ONE S ERV ICE AND S UPPORT Accessories and Documentation 44 V X 670 I NSTALLATION G UI DE.
V X 670 I NSTALLATION G UI DE 45 C HAPTER 6 T roubleshooting Guidelines The troubleshooting guidelines provided in the following section are included to help you install and configure your V x 670 terminal successfully .
T ROUBLESHOOTING G UIDELINES Smart Battery W ill Not Char ge 46 V X 670 I NSTALLATION G UI DE Smart Batte ry Will Not Charge The V x 670 smart battery must initially receive a full charge to ensure proper operation.
T ROUBLESHOOTING G UIDELINES Printer Does Not Print V X 670 I NSTALLATION G UI DE 47 • Replace the telephone cable that connect s the terminal with a cable you know is working correctly . • If the problem persist s, contact yo ur local V eriFone service provider .
T ROUBLESHOOTING G UIDELINES T ransactions Fail T o Pr ocess 48 V X 670 I NSTALLATION G UI DE Check the Magnetic Card Re ader • Perform a test transaction using one or mo re different magn etic stripe cards to ensure the problem is not a defective card.
V X 670 I NSTALLATION G UI DE 49 I NDEX A accessories 42 documentation 43 ordering 43 power packs 42 telephone line cord 43 thermal printer p aper 42 V eriFone cleaning kit 42 A VX host cables 43 B Ba.
I NDEX R 50 V X 670 I NSTALLATION G UI DE troubleshooting 47 R RS232 UART 18 S service returning a battery for rep air or replacement 41 returning a terminal for repair or replacement 41 SIM cards for.
I NDEX W V X 670 I NSTALLATION G UI DE 51 W wireless connection CDMA 11 GSM/GPRS 11 Wi-Fi 11 wireless transactions 34.
V x 670 Installation Guide VeriFone Part Number 24003, Revision A Ve r i F o n e , I n c . 2099 Gateway Place, Suite 600 San Jose, CA , 951 10 USA T el: (800) V eriFone (837-4366) www .
An important point after buying a device VeriFone Vx670 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought VeriFone Vx670 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data VeriFone Vx670 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, VeriFone Vx670 you will learn all the available features of the product, as well as information on its operation. The information that you get VeriFone Vx670 will certainly help you make a decision on the purchase.
If you already are a holder of VeriFone Vx670, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime VeriFone Vx670.
However, one of the most important roles played by the user manual is to help in solving problems with VeriFone Vx670. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device VeriFone Vx670 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
