Instruction/ maintenance manual of the product Prima 2e Ultra electronic
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Jam (T urnOver) Jam (Hopper) HR is too hot. Please remove MEDIA FILM Please, Power Off. >Ink> >Cleaning >Counter Reset >Display> Ready MENU Instruction Manual Prima 2e Retransfer Printer See p.11~13,22 See p.15~19 See p.19~21 See p.
2 Declaration of Conformity Model Number: XIDi Printeryyyyy(y=A-Z,0-9 or blank) Product name: Card Printer We herewith declare that the above mentioned product complies with the following council directives and harmonized standards. Council Directives: 1999/5/EC relating to radio equipment and telecommunications terminal equipment.
3 NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursu- ant to part 15 the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
4 Contents Notes for safe operation ................................ 5 Before use .................................................................... 7 Product features .................................................... 7 Checking accessories .....
5 Notes for safe operation Before you use Read these notes on safety thoroughly before operating your printer in order to use the unit properly. Once you start using the unit, this manual should be put aside the unit, or at a convenient place where you can look up the manual any time as you need.
6 Notes for safe operation (continued) Pull out the power plug before cleaning the machine. • This is for preventing electric shocks. Pull out the power plug when you won’t use the machine for a prolonged period of time to assure safety.
7 Before use Product features • This card printer allows printing of high-quality, full- color images equivalent to photographic quality onto standard size (ISO 7810 compliance) plastic cards using sublimation type transfer printing.
8 Before use (continued) We can accept no liability for any problems arising as a result of the use of media using materials other than those specified.
9 Installation The performance of the card printer is strongly influenced by the installation location.Be careful of the following items as for installation location. • Install in the locations is not so much as to cause print defect due to dust adherence.
10 Names of parts Front When the printer door is open Slide knob Control panel Printer door Card tray Power switch Retransfer film cassette (Accessory) Ink ribbon cassette (Accessory) Rear External co.
11 3. Connect the printer and IC unit. Connect the cable which comes with the IC unit to the OPTION 1 terminal. Turn the power off before connecting the cable between the printer and IC Unit. Otherwise some malfunction may be caused. 4. Connect the IC unit with the host computer.
12 Set-up (continued) Compact IC unit (sold separately) Please ask your dealer for the Compact IC unit connection. Connect the compact IC unit to the host computer with the interface cables which are commercially available. Interface cable (Commercial item) 1.
13 Connecting the power cord 1. Check the plug. • For AC 120V type • For AC220-240V type (North America) (Europe) * The detached power cords vary according to model and country of purchase. 2. Plug the power cable into the printer. Plug the power cable of the laminator if it is installed.
14 Card discharge slot Claw Card stacker (accessory) Card stacker receptacle Installing the card stacker Hang the stacker claw on the stacker receptacle. The card stacker is capable of containing approximately 100 0.76mm(0.03inches)-thick cards or 300 0.
15 3. Insert the ink ribbon into the cassette. Stretch the ink ribbon along three shafts with the ink face of the ribbon facing outside and insert the bobbins firmly into the bobbin holders. Place the cassette upright on a flat surface during set-up. Setting the ink ribbon Do not touch the surface of the ink ribbon with your hands.
16 5. Insert the cassette along the guide rail. Insert the cassette until it clicks securely into position. The lever returns to its original position. • The cassette containing the ink ribbon is heavy. Hold the cassette with both hands when you set or take out the cassette.
17 Set-up (continued) Setting the retransfer film Do not touch the retransfer film surface with your hands. 1. Activate the slide knob and open the printer door. When the slide knob is moved, the door opens downwards. Hold the door with your hand and open it slowly.
18 4. Wind the retransfer film to take up the slack. Turn the knob in the arrow direction to wind a small portion of the retransfer film. If the film does not wind up, go back to step 3, and insert the bobbins firmly into the bobbin holders.
19 Set-up (continued) Setting cards Please use cards specified by your dealer. This unit can take both 0.76 mm(0.03inches)-thick and 0.25 mm (0.01inches)-thick cards. The factory setting is for 0.76 mm-thickness. Fingerprints, soiling, etc. on card surface can result in print errors.
20 4. Close the card tray. Push the card tray back into the printer until it no longer moves. CAUTION 2. Pull the card bracket back. The card bracket locks when it reaches the hole. 3. Insert the cards and move the bracket back into position. Limit the number of cards as the card bracket moves back slightly from the lock position.
21 Loading cards Load cards when the printer’s LCD panel shows the message “Ready” or “No Card”, and not when printer operations have stopped due to an error. Cards can also be loaded when the power supply is not switched on. If there is a drop in the volume of remaining cards (under about 25 cards with a thickness of 0.
22 Connecting with a host computer Do not switch off the power of the host computer during printing. Do not use the sleep or the stand-by function on the host computer.
23 Before use Names of parts on the operation panel Setting buttons RESET EXIT MENU ENTER READY ERROR LCD panel Operation display LED Control buttons ENTER EXIT MENU RESET Operation display LED READY .
24 Operation display LED contents and the LCD panel For details, see p. 42 – 43 of this manual. Initialization period When the power is turned on, the printer performs positioning of the ink ribbon and retransfer film. It also initializes the mechanisms of the printer and check their operations.
25 Operation Turning on the power 1. Before turning on the power, check the following: Make sure that the printer door is completely closed. Make sure that the card tray is completely closed. Make sure that the host computer is correctly connected. Make sure that any peripheral equipment is correctly connected.
26 When the printer was occured an error during printing operation caused by above- mentioned operation or others, the retransfer film was rewinded about 3 panels.
27 Operation (continued) User modes The settings for printing media, card, etc. can be made in the User mode. Press the MENU button when the unit is in the Ready, Preheat or Error status to suspend printing operations.
28 User mode settings >Bend Remedy> >Retransfer> >>Media T ype >>T emp. Level >>Speed (Front) >>Speed (Back) Std(1000/roll):0 +1(High) +2(Fast) +2(Fast) Standard (1000/roll):0 Standard +1 +2 +2 Off +2 None 0 0 0 SKY BLUE Off Standard Hi-Co On T otal >>T emp.
29 >Display> >>Counter >>Contrast >>Back Color T otal -2 BLUE ENTER ENTER ENTER MENU MENU MENU EXIT EXIT EXIT ENTER EXIT SKY BLUE, BLUE, LIGHT BLUE, GREEN, BRIGHT GREEN, YELLOW , PURPLE, PINK Exit user mode. Counter select mode 4 options (Free, Head,Total ,Rollers) Press to select the setting and press to save.
30 Clearing the free counter Reset the free counter. The [Total] counter and [Head] counter cannot be reset. Cleaning mode The printer is provided with an operation mode for cleaning the card feed roller and the magnetic head to keep the printer in the best condition.
31 Operation (continued) Ink mode setting Change settings according to the ink ribbon used. >Ink> >>Black Level >>Black Mode >>Ink T ype YMCK:0 0(Standard) Standard >>SP-.
32 Retransfer mode setting >Retransfer> >>T emp.Level >>Speed (Front) 0(Standard) -2 ENTER ENTER ENTER ENTER RESET ENTER MENU MENU MENU EXIT EXIT EXIT EXIT ENTER EXIT RESET ENTER MEN.
33 Operation (continued) Buzzer mode setting The buzzer indicating errors can be turned on or off. Power saving mode settings The printer enters into the power save mode after a specified period of time if none of operation buttons are touched in the Ready state.
34 Setting the bend remedy mode Single-sided printing may cause a bend depending on the cards. Adjust the setting to get rid of the bend. CAUTION >Bend Remedy> >>T emp Level >>Speed .
35 Operation (continued) Coercivity setting mode Set coercivity for writing data on the ISO compatible magnetic stripe card. >MG ISO T ype Lo-Co EXIT ENTER Exit user mode Press to select the setting and press to save. (The electronic beep sounds.The beep will not sound if the buzzer mode setting is set to off.
36 Care and cleaning Always make sure that the printer is turned off before cleaning. (However, cleaning of the card feed rollers and magnetic head should be carried out with the power turned on.) To achieve the best performance from the printer, always check each part before use for dust and dirt and clean if necessary.
37 1 2 Care and Cleaning (continued) Cleaning the thermal head When the thermal head gets dirty, defects such as unwanted lines appearing on the printed card may occur. It is recommended to clean the thermal head after printing about 10,000 frames. The thermal head is a consumable component, that is, it has a limited service life.
38 4. Remove dirt on the fan filter using a vacuum cleaner or other cleaning equipment. Hold the sponge with your hand so that it is not sucked into the cleaner. Side filter Press down the sponge into the dents at four corners, and set it under the tabs on the frame.
39 Cleaning the magnetic head Dirty magnetic head will cause a write/read error. It is recommended to clean the magnetic head after printing about 1,000 cards. Cleaning the magnetic head is not necessary if the magnetic stripe card is not used. 1. Keep the ink ribbon and retransfer film cassettes in their mounting positions.
40 5. Set the card on the card tray. Place the card in right direction. See p.21. 6. Press the ENTER button, select “MG Head” with the ↑ or ↓ button, and press the ENTER button. 7. When the cleaning card is discharged from NG card discharge slot, turn off the power of the printer.
41 Jam (T urnOver) Jam (Hopper) Jam (Transfer) Troubleshooting Layout of rollers inside the printer Below is a diagram of the layout of rollers inside the printer. Refer to this diagram in the event of card jams and when cleaning the rollers. Retransfer film cassette Ink ribbon cassette Thermal head Card feed rollers Card jams (see p.
42 Please, Power Off. Please Remove Media Cassette HR is too hot. Jam (Hopper) Jam (T urnOver) Jam (MG) Jam (Transfer) Jam (Discharge) Media Broken Media Search Media Run Out Ink Broken Ink Search Ink.
43 TR Overheat TR Broken TR Sensor Broken RR Overheat RR Broken RR Sensor Broken Overcool Head Overheart EEPROM Broken MG Unconnected MG Mechanical MG Hardware EXT2 Comminucate Hardware ** EXT . Unconnected Hardare MG Comminucate EXT . SW Setting EXT .
44 Mending broken ink ribbon and retransfer film If the ink ribbon or retransfer film is broken, mend it in the following procedures: 1. Trim neatly the end of broken portions with a pair of scissors. 2. Align both ends and apply the Scotch tape in the center of the aligned ends.
45 Troubleshooting (continued) Removing card jams To determine the part of the machine affected by a card jam refer to the error code on the operation panel LCD panel on the printer and the relevant page in this manual. When removing a jammed card, make sure that the printer is turned off before carrying out the following procedure.
46 Turnover section [Jam (turnover)] 1. Open the printer door and remove the ink ribbon cassette. See p.15 in this manual. 2. Remove any jammed cards. Retransfer section [Jam (transfer)] 1. Open the printer door and remove the retransfer film cassette.
47 Specifications Main specifications Recording method : Sublimation type retransfer Feed format : Automatic feed Recording density : 300 dpi Expression gradation : 256 for Y, M, C and 2 for Bk Interface : USB2.
48 External appearance and dimensions Front view Side view unit/mm 343 347 381 Specifications (continued).
Software License Agreem ent The so f t ware cov e red by this docum e nt is the com p u t er pr o gram develop e d by V ictor Company of Japan Limited. a Ja p a n e se co m p a n y , for cer t a i n card p r int e r prod u c t s (“Pro d uc t s”), and is com p osed o f the “USB Driver”, “S tatus Monitor” and “Pri nte r Driver”.
Article 3 Restrictions on Use 1. Y ou shall not adapt or modify this Softwa re, nor shall you, except as permitted by applicable law , reverse-assemble, reverse-compile, rev erse-engineer or in any way try to derive from this Software any source code.
Article 5 Indemnification Our Compa ny shall not be liable for any damag es in connection with the use of this Sof tware, including direct, incident al, consequential, special and punitive damages, etc., wheth er based on this Agreement or otherwise, even if our Comp any has been or could have been aware of such damages.
Ultra Electronics Card Systems Waverley House Hampshire Road Granby Estate Weymouth, DT4 9XD UK Tel: +44 (0) 1305 784 738 Fax: +44 (0) 1305 777 904 Email: UKsales@UltraMagicard.
An important point after buying a device Ultra electronic Prima 2e (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Ultra electronic Prima 2e yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Ultra electronic Prima 2e - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Ultra electronic Prima 2e you will learn all the available features of the product, as well as information on its operation. The information that you get Ultra electronic Prima 2e will certainly help you make a decision on the purchase.
If you already are a holder of Ultra electronic Prima 2e, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Ultra electronic Prima 2e.
However, one of the most important roles played by the user manual is to help in solving problems with Ultra electronic Prima 2e. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Ultra electronic Prima 2e along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
