Instruction/ maintenance manual of the product 19R Tyco Electronics
Go to page of 53
T ouchcomputer User Guide 19R SERIES 19-inch LCD Multifunction T ouchcomputer.
Elo T ouchSystems T ouchcomputer User Guide 19" LCD Multifunction T ouchcomputer 19R series Revision A P/N E065202 Elo T ouchSystems 1-800-ELOTOUCH (1-800-356-8682) www .
Elo TouchSystems 19R series User Guide 3 Copyright © 2009 T yco Electr onics. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval syste.
Elo TouchSystems 19R series User Guide 4 Setup 5 Unpacking Y our T ouchcomputer 5 Product Overview 6 Front View 6 Rear View 6 Side View 7 Base Bottom View 7 Display Orientation 8 Initial Connections 9.
Elo TouchSystems 19R series User Guide 5 C H A P T E R 1 Setup This chapter discusses how to set up and test your T ouchcomputer and any included peripheral options.
Elo TouchSystems 19R series User Guide 6 Product Overview Front View Rear View.
Elo TouchSystems 19R series User Guide 7 Side View Base Bottom View.
Elo TouchSystems 19R series User Guide 8 Display Orientation.
Elo TouchSystems 19R series User Guide 9 Initial Connections Prior to turning on your T ouchcomputer you must take the power adapter and appropri- ate power cable from the accessories box. Plug the small round plug with four pins into the 12Vdc power input on the T ouchcomputer .
Elo TouchSystems 19R series User Guide 10 Initial Power-On The initial setup of the operating system takes approximately 5-10 minutes. Additional time may be needed depending on touchcomputer hardware configuration and con- nected devices.
Elo TouchSystems 19R series User Guide 11 Time-zone selection When the following window appears, you may change the time-zone, date, and/or time of the touchcomputer . After making any changes, click Next to finish. W indows Setup will complete the initialization of the touchcomputer .
Elo TouchSystems 19R series User Guide 12 Calibration* If for any reason the touchscreen needs to be re-calibrated, go to the control panel and double-click the Elo T ouchscr een icon. The window shown below will open. Click on the Align button. This launches the align/calibration program.
Elo TouchSystems 19R series User Guide 13 C H A P T E R 2 Operation This chapter shows the user how to: control the On-Screen Display (OSD) and Power buttons, use the I/O panel, securely mount the T ouchcomputer and adjust the display head.
Elo TouchSystems 19R series User Guide 14 Side Panel Controls All adjustments made to the display via OSD and Power controls are automatically saved. User settings will remain unchanged after powering off/on or in the case of a power failure. OSD Control OSD Menu T o display the OSD Menu, press the Menu button.
Elo TouchSystems 19R series User Guide 15 The OSD shall control the following audio and screen characteristics: P ARAMETER ADJUSTMENT Auto Adjust Automatically adjusts the system clock to the input video signal. Luminance Brightness Adjusts the Brightness signal from 0 (minimum brightness) to 100 (maximum brightness).
Elo TouchSystems 19R series User Guide 16 Miscellaneous Aspect Ratio Select between “Fill Screen” (input image is scaled to fill the LCD vertically and horizontally with no over- or under-scan) an.
Elo TouchSystems 19R series User Guide 17 Power Control Power Button The power button function can be set by the operating system under: Control Panel->Display Properties->Screen Saver->Power->Advanced->Power Buttons.
Elo TouchSystems 19R series User Guide 18 Using the I/O p anel The T ouchcomputer provides the following I/O interfaces for connecting a wide vari- ety of compliant devices. Standard Unit: Intel® Desktop Board D945GCLF2 VGA There is one VGA (HD-15) port (normally connected with supplied jumper cable to display VGA input).
Elo TouchSystems 19R series User Guide 19 Advanced Unit: Intel® Desktop Board D MS9820 VGA There is one VGA (HD-15) port (normally connected with supplied jumper cable to display VGA input). USB There are four USB 2.0 type A ports. Ethernet There are 2 RJ45 Ethernet ports providing LAN capabilities.
Elo TouchSystems 19R series User Guide 20 Kensington Lock The Kensington lock is a security device that prevents theft. T o find out more about this security device, look for Computer Locks on the Kensington website at: http:// www .
Elo TouchSystems 19R series User Guide 21 Securing the T ouchcomputer Base Short Base Mounting Dimensions are in millimeters. Mounting T o A W all 1 . Remove the four screws (C), two are under the base assembly , in order to separate the stand from the computer .
Elo TouchSystems 19R series User Guide 22 Display Angle W all Mounted Desktop For viewing clarity , you can tilt the desktop LCD from 30 to 75 degrees from vertical. CAUTION In order to protect the LCD if no touchscreen is installed, be sure to hold the base when adjusting the LCD, and take care not to touch the LCD screen.
Elo TouchSystems 19R series User Guide 23 C H A P T E R 3 Maintenance Care and Handling The following tips will help keep your Elo T ouchcomputer functioning at the optimal level. • T o avoid risk of electric shock, do not disassemble the power adapter or T ouchcomputer cabinet.
Elo TouchSystems 19R series User Guide 24 W arning This product consists of devices that may contain mercury , which must be recycled or disposed of in accordance with local, state, or federal laws (within this system, the backlight lamps in the monitor display contain mercury).
Elo TouchSystems 19R series User Guide 25 C H A P T E R 4 T echnical S pecifications T ouchcomputer Specifications Note: Not all operating systems or options are supported in all regions. Please contact your local Elo T ouchSystems representative for details.
Elo TouchSystems 19R series User Guide 26 Rear VESA.
Elo TouchSystems 19R series User Guide 27 Base Mounting.
Elo TouchSystems 19R series User Guide 28 General Information Shipping box dimensions 555 mm x 455 mm x 260 mm (21.8 x 17.9 x 10.2 inches) Backlight lamp life Min 40,000 hours to half brightness Agenc.
Elo TouchSystems 19R series User Guide 29 Rear I/O VGA: 1 S-V ideo: 1 (may not be present on some part numbers) Ethernet: 1 (10/100/1000Base-T) USB: 4 USB 2.0 Audio: Mic in, Line in, Line out (Realtek ALC662 supports 5.1 CH HD Audio ) Parallel: 1 Serial: 1 (RS-232) PS/2: 2 (1 x K/B and 1 x Mouse) Additional Internal I/O Ports USB: 2 (USB 2.
Elo TouchSystems 19R series User Guide 30 Chipset Intel 82Q35 Express Chipset Graphics and Memory Controller Hub (GMCH) Intel® 82801IO I/O Controller Hub (ICH9DO) Graphics/V ideo I n t el® Graphics .
Elo TouchSystems 19R series User Guide 31 Real Time clock Replaceable Lithium battery backed up real time clock Hard Drive 1 x 2.5" SA T A hard drive, 160 GB Power supply T ype: External Input (line) voltage: 100-240 V AC, 50-60 Hz, 2.0 Amp. Output voltage/current: 12 V at 9.
Elo TouchSystems 19R series User Guide 32 Power Input Pin Definition Pin # Signal Name 1 +12V 2 N.C 3 Ground 4 +12V 5 N.C 6 Grand RJ45 connector Pin Definition P in # T 568A W i r i n g T 568B W ir in.
Elo TouchSystems 19R series User Guide 33 Display Specifications Model 19R series LCD Display 19.0” TFT Active Matrix Panel Display Size 408.24 (H) x 255.
Elo TouchSystems 19R series User Guide 34 Power Supply Specifications The T ouchcomputer shall be powered by 12 VDC from the power adapter supplied with the unit. Standard unit: 12Vdc at 9.165 amps (Part number: E98499) T ouchscreen Specifications A vailable with Acoustic Pulse Recognition (APR) technology .
Elo TouchSystems 19R series User Guide 35 C H A P T E R 5 Hard Disk Recovery Note: Back up all data. This procedure will erase all dat a from the hard drive.
Elo TouchSystems 19R series User Guide 36 General overview: 1. User boots off the CD. 2. Select the option to recover operating system. 3. The system restarts into mini setup. 4. Follow the on screen instructions to enter required information by Windows setup.
Elo TouchSystems 19R series User Guide 37 W ait until the screen below appears. Using the Arrow UP or DOWN key(s) on the keyboard to select the CD/ DVD drive you are using. When selected press ENTER . When prompted, press any key to boot from the CD. The following two screens should appear .
Elo TouchSystems 19R series User Guide 38 2. Select the option to recover operating system. Note: By clicking, agree and understand...” and clicking OK on this screen, you are acknowledging this recovery process will erase all previous data from the hard drive.
Elo TouchSystems 19R series User Guide 39 3. The system restarts into mini setup. 4. Follow the on screen instructions. Click NEXT ..
Elo TouchSystems 19R series User Guide 40 Read and accept the End User License Agreement. XP License Agreement WEPOS License Agreement Follow the instructions on the screen.
Elo TouchSystems 19R series User Guide 41 For W indows XP you will be required to enter the 25 digit product ID from the license on the back of the computer . Y ou may have to remove the cable cover to see the license. Note: This step not required for WEPOS.
Elo TouchSystems 19R series User Guide 42 5. The system will restart. WEPOS will require you to log on to the administrator account. If you chose a password during Mini Setup you will be required to enter it now . 6. T ouchscr een calibration or alignment begins.
Elo TouchSystems 19R series User Guide 43 The APR drivers will load automatically . Y ou will see the following two screens appear as the drivers load. Please wait until the computer reboots. 1 2 7. Congratulations - your operating system has been restored to the original factory configuration and is ready for use.
Elo TouchSystems 19R series User Guide 44.
Elo TouchSystems 19R series User Guide 45 C H A P T E R 6 T echnical Support T echnical Assistance There are three methods to obtain contact information for technical assistance on the T ouchcomputer: • The T ouchcomputer . • The web. • The phone.
Elo TouchSystems 19R series User Guide 46 Regulatory Information I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency , and current require- ments indicated on the manufacturer ’ s label.
Elo TouchSystems 19R series User Guide 47 EMC Directive 2004/108/EC indicated in European Standard EN 55 022 Class A and the Low V oltage Directive 2006/95/EC as indicated in European S tandard EN 60 950. D) General Information to all Users: This equipment generates, uses and can radiate radio frequency energy .
Elo TouchSystems 19R series User Guide 48 III. Safety Label Agency marks and electrical ratings may vary by model. See the safety label on the back of your unit for this information. The following is an example of a safety label: Battery Notice CAUTION : Risk of Explosion if Battery is replaced by an Incorrect T ype.
Elo TouchSystems 19R series User Guide 49 W arranty Except as otherwise stated herein or in an order acknowledgment delivered to Buyer , Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchcomputer and components of the product is regional; please contact your regional office.
Elo TouchSystems 19R series User Guide 50 POSE, THEIR QUALITY , THEIR MERCHANT ABILITY , THEIR NONINFRINGEMENT , OR OTHER WISE. NO EMPLOYEE OF SELLER OR ANY OTHER P AR TY IS AUTHO- RIZED T O MAKE ANY W ARRANTY FOR THE GOODS OTHER THAN THE W AR- RANTY SET FOR TH HEREIN.
Elo TouchSystems 19R series User Guide 51 Index A Acoustic Pulse Recognition 43 Advanced Unit 9, 29 Agency approvals 2 8 > See also Emissions; Regulatory Information; Safety Label Align 12 Altitude 34 APR 43 Assistance 45 Audio 5.
Elo TouchSystems 19R series User Guide 52 R Regulatory Information 4 6 S S-Video 29 Safety Label 48 Setup 5 Sharpness 15 Shortcut keys 15 S peakers (internal) 2 8 S tandard Unit 9 , 1 8, 28 Surface Ac.
Elo TouchSystems 19R series User Guide 53 Check out Elo’s Website! www.elotouch.com Get the latest... • Product information • Specifications • News on upcoming events • Press release • Sof.
An important point after buying a device Tyco Electronics 19R (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Tyco Electronics 19R yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Tyco Electronics 19R - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Tyco Electronics 19R you will learn all the available features of the product, as well as information on its operation. The information that you get Tyco Electronics 19R will certainly help you make a decision on the purchase.
If you already are a holder of Tyco Electronics 19R, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Tyco Electronics 19R.
However, one of the most important roles played by the user manual is to help in solving problems with Tyco Electronics 19R. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Tyco Electronics 19R along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
