Instruction/ maintenance manual of the product R920 Series Acer
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Acer Altos R920 Series User’ s Guide.
Changes may be made peri odically to the infor mation in this publication without obligation to notify any person o f such revision or changes. Such changes wi ll be incorpor ated in new editions of this ma nual or supplementary docum ents and publications.
iii Notices FCC declaration of conformity This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this d evice may not cause harmful interference, and (2) this device must accept any interference received, inclu ding interference that may cause undesired ope ration.
iv However , there is no guarantee that interference will not occur in a particular installation. If this device does cause ha rmful interference to radio or television reception, which can be determi.
v Remarque à l'intention de s utilisateurs canadiens Cet appareil numérique de la classe A est con forme a la norme NMB-003 du Canada. Laser compliance statement The CD or DVD drive used with this com puter is a laser product. The CD or DVD drive's classification label (shown below) i s located on the drive.
vi CE Declaration of conformity We, Acer Computer (Shanghai) Limited 3F , No. 168 Xizang Medium Road, Huangpu D istrict, Shanghai, China Contact Person: Mr .
vii Declaration of confor mity for EU countries Hereby , Acer , declares that this PC series is in compliance with the essential requirements and other relevant provisions of Dire ctive 1999/5/EC.
viii Information for your safety and comfort Safety instructions Read these instructions carefully . Keep this document for future reference. Follow all warnings and instructio ns marked on the product. T urning the product of f before cleaning Unplug this product from the wall outlet before cleaning.
ix • Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage po ints or short-out parts that could result in a fire or electric shock. • T o avoid damage of inte rnal components and to prevent battery leaka ge, do not place the product o n a vibrating surface.
x • Use the product only with the supplied power supply cord set. If you need to replace the power cord set, make sure that the new power cord meets the following requirements: detachable type, UL listed/CSA certified, type SPT -2, rated 7 A 125 V minimum, VDE approved or its equivalent, 4.
xi Disposal instructions Do not throw this electronic device into the trash when discarding. T o minimize pollution and ensure utmost protection o f the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit http://global.
xii T ips and information for comfortable use Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk of physical injury after long hours of working in front of a computer .
xiii T aking care of your vision Long viewing hour s, wearing incorrect glasses or contact lenses, gla re, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your eyes. The foll owing items provide suggestions on how to reduce eyestrain.
xiv Developing good work habits Develop the following work habits to make you r computer use more relaxing and productive: • T ake short breaks regularly and often. • Perform some stretching exercises. • Breathe fresh air as often as possible. • Exercise regularly and maintain a healthy bod y .
Contents Notices iii FCC declaration of conformity iii Laser compliance statement v Macrovision copyright protection no tice v CE Declarati on of conf ormity vi Declaration of conformity for EU countr.
xvi 3 System upgrade 37 Installat ion precautio ns 39 ESD precautions 39 Pre-install ation instructions 4 0 Post-installation ins tructions 40 Opening the ser ver 41 Removing and installi ng the front.
xvii LAN Configurati on 117 System Acoustic and Perfo rma nce Configura tion 11 9 Security menu 120 Server Management menu 123 Console Re direction 125 System Information 127 Intel Remot e Management .
xviii SAS configuration utility 180 SAS RAID configur ation utility 182 Index 185.
1 System tour.
The Altos R920 is a powerfu l, feature-rich platform designed to deliver superior performance, scalability , and flexibility to meet the needs of various network environments. It is specially suited for minimizing system dow ntime and maintaining mission critical applications accessible.
3 Featur es summary This section list s the impressive co mputing features of the Altos R920 system. Processor • Supports one to four physical pr ocessors • Quad-core I ntel ® Xeon™ processors .
1 System tour 4 • Memory reliability , availabili ty , and serviceab ility (RAS) features - Memory scrub engine - Memory mirroring - Memory sparing Note: For more information on system RAS features, refer to “Appendix B: Memory configuration” on pag e 163.
5 Networking • Intel ESB2 I/O c ontroller • Intel 82563EB Gi gabit Ethernet cont roller with dual ports • Intel 82575 Gigabit Ethernet con troller with dual ports (optional I/O expansion mo dule.
1 System tour 6 I/O ports •F r o n t • VGA/monitor port • Three USB 2.0 ports •R e a r • Serial p ort • VGA/monitor port • T wo USB 2.0 ports • Four Gigabit LAN ports (RJ-45) (two port.
7 Power supply • T wo 110/220-volts,1570-watt ho t-swap (1+1) re dund ant power supply modules System fan • T wo hot-swap redundant front system fan modules • Four hot-swap redundant rear sy ste.
1 System tour 8 Exter nal and inter nal structure Front bezel The front bezel provides an inte rface for system management via status LED indicators. The light pipes on th e backside of the front bezel allow the system status LEDs to be monitored when the front bezel is closed.
9 Front panel Item Icon Component A DVD drive bay B 5.25-inch drive bays C VGA/m onitor port D USB 2.0 ports E Control panel F Hot-swap system fan modules G Hot-plug HDDs A B C E D G F F.
1 System tour 10 Rear panel * Reserved for re mote managem ent of server . This req uires installa tion of an ARMC/3 R2 module. Item Component A1 - A7 A1 Hot-plug PCI Express x8 slot A2 Hot-plug PCI E.
11 Internal components Item Component A DVD drive ba y B Processor air baffle C Memory board D Plastic PCI slot divider and PC I slots E Rear system fan modules F Mainboard.
1 System tour 12 System boar ds Mainboard The mainboard becomes accessible once you open the system. It should look like the figu re shown below. Item Description Item Description A Dual Ethernet port.
13 * Reserved for tape drives. C PCI Ex press x8 (with x 4 throughput) - (slot 7) R CPU socket 1 D Serial port A (internal) S CPU socket 2 E PCI Ex press x8 ( with x4 throughput) - (slot 6) T CPU sock.
1 System tour 14 Memory boar d The memory board connec ts to the mainboard through x16 PCI Express slots. Item Description Item Description A Power good ind icator J DIMM 1 slot B DIMM 1 fault indicat.
15 Contr ol panel The Altos R920 system supports either the button control panel, providin g basic fu nctionality , or the LCD control panel, which adds additional s erver manageme nt features .
1 System tour 16 Button contro l panel Item Icon Component A HDD (hard disk drive) activity indicator B LAN1 status indicator displays network activity in either LAN ports on the mainboard. LAN2 status indicator displays network activity in either LAN ports on the optio nal I/O expansion mo dule.
17 LCD contr ol panel (optional) Item Icon Component A LCD display B Scroll up button C Scroll down button D Back button E Select button F System ID indicator G Power indicator H Power button I Status/fault indicator J LAN1 status indicator displays network activity in either LAN ports on the mainboard.
1 System tour 18 Control panel button function overview The following table list and descri be the functi on of the contr ol buttons av ailable on the contro l panel. Control button Function NMI button Puts the server in a ha lt-state for diagnostic purposes and allows you to issue a non-maskable in terrupt.
19 System LED indicators This section describes the diff erent LED indicators located on • Control pa nel • Hot-plug HDD carrier • Hot-swap fan mo dule • Hot-plug pow er supply module • LAN .
1 System tour 20 Contro l panel LED indicators The following table list and describe the LED indicators available on the mini or optional full -function contro l panel. Item LED indicator Color LED status System status Description AH D D activity Green On — HDD is installed and functioning correctly .
21 B LAN1, LAN2 status Green On • LAN1 active •L A N 2 active • Network activity in either LAN ports on the mainboar d. • Network activity in either LAN ports on the optional I/O expansion module.
1 System tour 22 Hot-plug HDD carrier LED indicators D Power — Of f Power off System is not powered on. Green On Power on System has power applied to it. — Off S4/S5 S ystem in ACPI S4 or S5 state (power off). Green Blinkin g S1 System in ACPI S1 state (sleep mode).
23 Hot-swap fan modul e LED indicators B Green On HDD is installed and working correctly . Flashing HDD is active. Off • No HDD is installed. • HDD is initiated but has no current activity . LED indicator Color Status Description Fan good — Off Fan normal operation.
1 System tour 24 Hot-plug power supply module LED indicators Item LED indicator Color Status Description A Power good Green On System has po wer applied to it. B Fault Am ber On • Power rail failur e. • Power supply is in a latched state. C AC OK Green On AC power cord is plugge d into an active AC power source.
25 LAN port LED indicators Hot-plug PCI Expr ess slot LED indicators The PCI slots 1 and 2 have a LED indi cator to display the PCI hot-plug status. Item LED indicator Color Status Description A Status Green On Network link is detected. Off No network connection.
1 System tour 26 Memory boar d LED indicators The LEDs on the memory board indicate the status of the memory board power and DIMM. Attention Off Normal Normal operation Amber , on Attention Power failure or operational proble m at the slot. Amber , blinking Locate Slot is being identified.
27 System jumpers Item Name Location Default Settings A Rolling BIO S J3D1 1- 2 (Empty) 2-3 (Stuff) Force other b ank Normal mode B Password disable or clear J3C2 1-2 (Stuff) 2-3 (Empty) Password prot.
1 System tour 28 E BMC flash write protect J6D1 1-2 (Stuff) 2-3 (Empty) Disable flash write protect Enable flash write protect F Circuit breaker J6F1 1-2 (Empty) 2-3 (Stuff) 20 A/110 V (USA) 15 A/100 .
2 System setup.
This chapter gives you instru ctions on how to set up the system. Procedur es on how to connect peripherals are also explained..
31 Setting up the system Pre-installation r equirements Selecting a site Before unpacking and installing the sy stem, selec t a suitabl e site for the system for maximum efficiency . Consider the foll owing factors when choosing a si te for the system.
2 System setup 32 Connecting peripherals Refer to the illustration below for sp ecific connection instruc tions on the peripherals you want to connect to the system. Note: Consult the operating system manual for information on how to configure the network setup.
33 Tur ning on the system After making sure that you have pr operly set up the system, applied power , and connec ted all the necessary per ipherals, you can now power on the system. 1 Remove the front bezel. 2 Press the po wer button. 3 The system starts up and displays a welcome message on the monitor .
2 System setup 34 Note: If the system does not turn on or boot after pressing the power button, go to the next sect ion for the possible causes of the boot failure. If the POST finds any problems, th e system will emit a be ep code followed by an error me ssage displayed on the monitor .
35 Configuring the system OS The Altos R920 system come s with Acer Ea syBUILD that allows you to conveniently install your choice of operating sys tem. T o start using EasyBUILD, follow the steps below . 1 Locate the EasyBUILD DVD includ ed in the system package.
2 System setup 36 T ur ning of f the system There are two ways to turn off the server—via software or via hardware. The software procedure be low applies to a system running on a Windows OS. For other OS sh utdown procedures, refer to the related user documentatio n.
3 System upgrade.
This chapter discusses the precautionary measures and installa tion procedures you need to know to u pgrade the system..
39 Installation pr ecautions Before yo u install an y server comp onent, we recommend that you read the following sect ions. These secti ons contain im portant ESD precautions along with pre-installation and po st-installation instructions.
3 System upgr ade 40 Pre-installation instructions Perform the steps below before you open the server or before your remove o r replac e any component. W arning! Failure to properly turn off the server before you start installing components ma y cause seri ous damage.
41 Opening the server Caution! Before you proceed, make sure that yo u have turned off the system and all peripherals connected to it. Read the “Pre- installation instructions” section on page 40. Y ou need to open the server be f ore you can install ad ditional components.
3 System upgr ade 42 T o install the front bezel: Slide the front bezel onto the chassis..
43 Removing and installing the top cover T o remove the top cover: 1 Perform the pre-installation in struct ions descri bed on page 39. 2 Loosen the two captive screws lo cated on the faceplate of the chassi s (A) . 3 Slide the top cover toward the back of the chassis until the tabs on the cover disengage with th e slots on the chassis.
3 System upgr ade 44 T o in stall the top cover: 1 Perform the pre-installation in struct ions descri bed on page 39. 2 Place th e top cover on the chassi s so that the tabs on the cover align with the slot s on the chassis (A) . 3 Slide th e top cover towa rd the front of th e chassis un til it is fully closed.
45 Removing and installing the pr ocessor air baf fle T o remove the pr ocessor air baffle: Y ou will need to remove the pr oc essor air baffle to perform the following pr ocedures.
3 System upgr ade 46 T o in stall the processor air baffle: 1 Perform the pre-installation in struct ions descri bed on page 39. 2 Insert the front of the processor air baffle (A) under the two metal tabs at the front of the baffle (B) , just below the SAS backplane board.
47 3 Lower the rear of the baffle into place (A) , making sure the guides on each side of th e air baf fle will correctly engage i n the left an d right chassis slots (B) . 4 Push down the air baffle to ensure it is fully seated. 5 Observe the post-installation inst ructions described on page 40.
3 System upgr ade 48 Configuring hot-pluggable components Hot-plugga ble component s are the components that can be removed and repl aced while the syste m is powe red on.
49 Removing and installing a hard disk drive The system supports eight hot-plug drive carriers. Each ca rrier holds a standard 2.5-inch SAS hard drive.
3 System upgr ade 50 5 Pull the le ver and slid e the carrie r from the chas sis (B) . 6 Place the HDD carrier on a clean, static-free work surface. 7 If you are replacin g a hard disk, re move the four screws that secure the hard disk to the HDD carrier , then remove the disk from the HDD carrier .
51 2 Remove the four screws that se cure the air baffle to the HDD carrier (A) . 3 Remove the air baffle from the HDD carrier (B) . 4 Save the air baffle and screws for later use. 5 Remove the HDD from its protective packa ging. 6 Install a hard disk on the HDD carri er , then secure it with the four screws (A) that came with the HDD carrier (B) .
3 System upgr ade 52 8 Use the lever to push the HD D carrier until it docks into plac e, then close the HDD carrie r lever (B) . 9 Setup the new hard drive’ s RAID config uration. For related instructions, refer to “ RAID configuration utilities” on page 177.
53 Determining fan status Each fan or fan ass embly has an amber LED to indicate a fail ed fan condition. If the amber LED i s on , the fan assembly nee ds to be replaced. The LED remains of f during normal operation. T o remove the fr ont system fan assembly: 1 Observe the ESD prec autions describ ed on page 39.
3 System upgr ade 54 3 Push the hand le closed unti l it clicks into place (B) . T o re m ov e a re a r sy s t em f a n : 1 Perform the pre-installation in struct ions descri bed on page 39. 2 Locate the fan assembly you are repl acing. If a fan in the assembly has failed the amber LED will be lit.
55 T o install a rear system fan: W arning! T o ensure proper system cooling, the replacement of a failed system fan module should be completed within one minute. 1 If necessary , remove the old rear system fan. See previous section. 2 Lower the new fan into the fan bay .
3 System upgr ade 56 Removing and installing a power supply The server has two power supply bays on the rear panel that accept hot-swap redundant powe r supply modules. The system ships out with at least one power supply modu le installed. Power supply redundan cy is avai lable if two power supplies are installed.
57 T o remove a power supply: Caution: Power supply hot-swap operations shou ld be performed only if a failure occurs in the power supp ly . 1 Observe the ESD prec autions describ ed on page 39. 2 Remove the AC power cord from the power supply . 3 Press down on the latch to re lease the power supply handle (A) .
3 System upgr ade 58 T o install a power supply: 1 If necessary , remove the old po wer supply . See previous section. 2 With the hand le in the open p osi tion, push the power supply in the bay fully (A) . 3 Rotate the handle to the closed position (B) .
59 Removing and installing a PCI car d Important: Only PCI add-in cards in PCI slots 1 and 2 are hot-pluggable. If you are installing or removing a PCI card from PCI slot 3 through 7, see pa ge 82 for more information.
3 System upgr ade 60 5 Open the yellow caution plate (A) . 6 Rotate the slot retention latch on th e rear of the card slot upward (B) . 7 Release the vertical edge of the card and pull it away from the chassi s (C) . 8 Store the card in an anti static protective wrapper .
61 Note: Press the attention button ag ain wit hin fiv e second s to abort the hot-plug operation. 3 Make sure that the power LED on th e rear of the PCI slot is turned off before disconnect ing any ca bles attached to the card. 4 Open the yellow caution plate (A) .
3 System upgr ade 62 T o install a new hot-plug PCI card: 1 If your server is operating, use yo ur OS to power down the PCI slot. 2 Perform the pre-installation in struct ions descri bed on page 39. 3 Open the yellow caution plate (A) . 4 Rotate the slot retention latch on th e rear of the card slot upward (B) .
63 Configuring cold-pluggable components Cold-pluggabl e components are th e components that require the system to be powered down before you can remove or replac e them. The cold-pluggable c omponents in stalled in the server include. • DVD drive • 5.
3 System upgr ade 64 Removing and installing the DVD drive T o remove the DVD drive: 1 Perform the pre-installation in struct ions descri bed on page 39. 2 Disconnect the power and SA T A cables from the SA T A-to-IDE converter boa rd on the r ear of the media devic e (A) .
65 7 Observe the post-installation inst ructions described on page 40. T o install the DVD drive: 1 Perform the pre-installation in struct ions descri bed on page 39. 2 If necessary , remove t he old DV D drive. See prev ious section. 3 Remove the new dr ive from its prot ective packagin g.
3 System upgr ade 66 Installing a 5.25-inch drive The 5.25-inch drive bay allows you to install a ta pe driv e to provide the system with additional storage capacity . T o install a 5.25-inch drive: 1 Perform the pre-installation in struct ions descri bed on page 39.
67 7 Slide the 5.25-inch periph eral device into the server until i t clicks into place . 8 Observe the post-installation inst ructions described on page 40.
3 System upgr ade 68 Upgrading the pr ocessor The server supports up to f our pr ocessors, the following mode ls are supported. • Quad-core Intel Xeon processors 7300 series • Dual-core Intel Xeon processors 7200 series Processor configuration guidelines Observe the fol lowing guidel ines when replac ing or install ing a processor .
69 3 Remove the th ermal blank. (1) Loosen the four screws on the thermal blank. (2) Pull the t hermal blank away from the CPU socket . (3) Store the thermal blank in a protective bag. 4 Remove the new pr ocessor from its pr otective pack aging. 5 Install the new processor .
3 System upgr ade 70 (2) Position the processor over the socket, matching the two triangle markers (A) and lining up the processor pins with th e socket (B) . (3) Press the retainer lever down to lock the proc essor in place. 6 Apply thermal grease. Apply approximately 0.
71 (2) Tighten the screws in the orde r show n, approximately one full turn at a time unt il each is eve nly tightene d. Do not fully tighte n one screw at a ti me.
3 System upgr ade 72 (2) Pull the heat s ink away from the CPU socke t. (3) Lay down the heat sink in an upri ght po sition—with the thermal patch facing upward. Do not let the the rmal pat ch touch the work surface. (4) Use an alco hol pad to wipe off the thermal grease from both the heat sink and pr ocessor .
73 (2) Pull out the processor from t he socket. (3) Store it in an antistatic bag. 5 If you are not installing a new pr ocessor , reinstall the processor thermal blank to main tain proper airflow within the chassis. 6 If you going to in stall a new processor , perform instructions described in “T o insta ll a new process or” section.
3 System upgr ade 74 Removing and installing a memory board assembly The server supports up to f our me mory boards. At least one memory board and two FBDIMMs must be inst alled for the server to function. Each memory board su pports eight DIMM sl ots and a DIMM fault LED for each FBDIMM that is used t o report DIMM failures and error conditio ns.
75 2 Lift the latches on the memory boar d to disengage the memory board from the mainboard (A) . 3 Lift the memory board by the la tches (B) . 4 Observe the post-installation inst ructions described on page 40.
3 System upgr ade 76 T o insta ll the memory board assembly: 1 Perform the pre-installation in struct ions descri bed on page 39. 2 Locate an empty memory board slot. 3 Add or replace memory DIMMs as needed. For instruct ions, see “Installing an d removing DIMM modules ” section.
77 Installing and removi ng DIMM modules The server’ s memory board suppor ts eight DIMM slots. Each slot supports 1 GB, 2 GB, an d 4 GB DDR2-667 (PC2-5300) FBDIMM modules.
3 System upgr ade 78 DIMM population guidelines The following rules appl y when adding DIMMs to the memory boards. • DIMMs must be populated begi nning with memory board A, DIMM slots A1 and A2. • All DIMM slots must be populated with either a DIMM or a DIMM thermal blank.
79 T o install DIMMs in the memory board: Caution! Use extreme care when insta lling a DIMM. Applying too much pressure can damage the con nector . DIMMs are keyed and can be inserted in only one way . Note: DIMM slots on the memory bo ard must be installed only in certain configurations.
3 System upgr ade 80 5 Open the clip s on the DIMM slot(s) (A) . 6A l i g n (B) then insert the DIMM into the socket (C) . 7 Push down on the top edge of the DIMM. Make sure the holding clips lock the DIMM in place (D) . 8 Visually check that each latch is fully closed and correctly engage d with each DIMM slot (E) .
81 T o remove DIMMs on the memo ry boar d: Before you can in stall a new DIMM in a socket, remove first any previously inst alled DI MM from that socket. Important: Before removing any DIMM from the memory board, make sure to create a backup file of all important data.
3 System upgr ade 82 Removing and installing a non-hot-plug PCI card PCI cards installed in sl ots 1 and 2 are hot-plugga ble. If you are adding or removing a card from one of th ese slots, you can do so without powering down the server . For inf ormation , refer to page 5 9.
83 Configuring server management components Altos R920 system provides an up grade pa th to advanced server management capabilities throug h install ation of the fol lowing components.
3 System upgr ade 84 6 Insert the module i nto the I/O expansion module slot on the mainboard. Make sure that the card is properly seated (D) . 7 Rotate the retention l atch downward. 8 Observe the post-installation inst ructions described on page 40.
85 T o remove the I/O expansion module: 1 Perform the pre-installation in struct ions descri bed on page 39. 2 Rotate the retention latch on the rear of the I/O expansion module slot upward (A) . 3 Pull the board away from the chassis (B) . 4 Store the board in an antistatic bag.
3 System upgr ade 86 Installing and removing the ARMC/3 R2 module The optional ARMC/3 R2 module provides server management firmware and functionality for the system. T o install the ARMC/3 R2 module: 1 Perform the pre-installation in struct ions descri bed on page 39.
87 7 Install the A RMC/3 R2 NIC module . (1) Attach the ARMC/3 R2 NIC mo dule to the I/O expa nsion module. (2) Secure the ARMC/3 R2 NIC mo dule to the I/O expan sion module with the two screws provided. 8 Install the ARMC /3 R2 module. (1) Insert the standoff into the hole in the ARMC/3 R2 module (A) .
3 System upgr ade 88 10 Observe the post-installation inst ructions described on pag e 40. T o remove the ARMC/3 R2 modu le: 1 Perform the pre-installation in struct ions descri bed on page 39. 2 Remove the I/O expansion modu le. Perform instructions describe d in “T o remove the I/O expansion modul e” section on page 85.
89 Configuring the har dware RAID components Altos R920 system s upports SAS hardwa re RAID through ins tallation of of a SAS modul e. With the addi tion of the following comp onents to the SAS module enhanc ed RAID capability is enabl ed.
3 System upgr ade 90 5 Align then in sert the SAS module in the SAS module slot on the mainboard. Make sure that the edge of the ca rd is properly seated (A) . 6 Press down on the card until the me tal bracket on the card is flush with the chassis (B) and locks into place (C) .
91 7 Attach the SAS expander cabl es to the SAS connector A (A) and the SAS connector B (B) on the adapter . 8 Attach the SES cable to the SE S connector on the SAS module (C) . 9 Observe the post-installation inst ructions described on page 40. T o remove the S AS module: 1 Perform the pre-installation in struct ions descri bed on page 39.
3 System upgr ade 92 3 Disconnect any cables attached to the SAS module. 4 While pushing bac k on the slot divider latch, pu ll the SAS mo dule away from the chassis. 5 Store the card in an antistatic bag. 6 Observe the post-installation inst ructions described on page 40.
93 Installing and removing the RAID activation key and RAID cache The optional RAID activation key and RAID ca che enables enhanced RAID function ality on th e SAS module . The RAID cache serves as memory for the SAS controller , and as a disk cache to store writ e data to the drives.
3 System upgr ade 94 T o remove the RAID activation key and RAID cache: 1 Perform the pre-installation in struct ions descri bed on page 39. 2 Remove the processor air baffle. Perform instructions described in “T o remove the processor ai r baffle” section on page 45.
95 Installing and removi ng the RAID BBU If power to the SAS con troller on the SAS module drops below specifications, the op tional RAID BBU maintains the contents of the DIMM by keeping th e cache in self-r efresh mode un til power is restored.
3 System upgr ade 96 T o remove the RAID BBU: 1 Perform the pre-installation in struct ions descri bed on page 39. 2 Remove the processor air baffle. Perform instructions described in “T o remove the processor ai r baffle” section on page 45. 3 Remove the SAS module.
4 System BIOS.
This chapter gives information about the system BIOS and discus ses how to configure the system by changing th e settings of the BIOS parameters..
99 BIOS overview The Aptio Setup Utility is a h ardware co nfig uration program built into the system's Basic Input/Output Syst em (BIOS). Since most systems are already properly co nfigured and opti mized, there is no nee d to run this utility .
4 System BIOS 100 Entering BIOS setup Power on the server to start the sy s tem POST process. Durin g bootup, press F2 to enter the BIOS setup screen. Note: Y ou must press F2 while the system is booting. This key does not work during any other tim e.
101 BIOS setup keyboar d commands Use the following commands to navi gate through the Setup Utility . • Left and Right arrow keys - Move betw een select ions on the menu bar .
4 System BIOS 102 Main menu The Main menu disp lays basic an d important information about the system. These information are nece ssary for troubl eshooting and may be required when as king for techni cal support. These entrie s are for your reference only and are not u ser-configurable.
103 Processor Ty p e Core Frequ ency Count Specification of the processor currently installed in the server . Processor clock speed in GHz or MHz. Number of processors curren tly installed in the server . Memory Size T otal size of system me mory detected during POST .
4 System BIOS 104 Advanced menu The Advanced menu display subm enu options for configurin g the function of vari ous hardware compone nts. Select a submenu item, then press Enter to enter to access the related submenu screen.
105 Processor Configuration Parameter Description Option Core Frequency Frequ ency at whic h the processors currently run in. System Bus Frequency Frequency of the processor front side bus. Enhanced Intel SpeedStep T ech When enabled, this feature allows the OS to reduce power consum ption.
4 System BIOS 106 Adjacent Cache Line Prefetch When enabled, cache l ines are fetched in pairs (even line + odd l ine). When disabled, only the current cache line required is fetched. Enabled Disabled Simulated MSI Support Enables or disables the simulation of Message Signal Interrupt (MSI) support.
107 Memory Configuration Parameter Description T otal Memory T otal amount of onboard memory in MB or GB. The memory size is automatically detected by BIOS during the POST . If you install additional memory , the system automatically adjusts this pa rameter to display the new memory size.
4 System BIOS 108 Current Configuration Displays either one of the following memory configuration: • Maximum performance mo de - System memory is configured for optimal performance an d efficiency . No RAS features are enabled. • Single channel mode - System memory is functioning in a reduced efficiency fail-safe mode.
109 Memory RAS and Perform ance Configuration Parameter Description Option Memory Mirroring Possible Indicates if system memory is configured for memory mirroring. Ye s / N o Memory Sparing Possible Indicates if system memory is configured for memory sparing.
4 System BIOS 110 Snoop Filter The Snoop Filter compone nt monitors and controls the data transactions between memory and the processor . Enabled Disabled FSB High Bandwidth Optimization Enables or disables optimize front side bus for higher bandwidth when 1333 MHz FSB processor(s) is installed.
111 Mass Storage Contr oller Configuration Parameter Description Option SAS Option ROM Enables or disables the onboard SAS controller o ption ROM. Enabled Disabled SA T A Mode When set to IDE, system supports up to 4 SA T A ports with Parallel A T A emulation.
4 System BIOS 112 Serial Port Configuration Parameter Descri ption Option Serial A Enable Enables or disables the onboard serial A port. Enabled Disabled Address Set the base I/O ad dress for serial A port. 3F8 2F8 2E8 3E8 IRQ Set the interrupt requ est line for the serial A port.
113 USB Configuration IRQ Set the interrupt requ est line for the serial B port. 3 4 Parameter Description Option Detected USB Devices Indicates the number of USB devices. USB Controller When enab led, all o nboard US B controlle rs will be turned on and accessible by the OS.
4 System BIOS 114 Port 60/64 Emulation Enables or disables the I/O port 60/64h emulation support. This parameter is enabled for complete USB keyboard legacy support for n on-USB aware OS. Enabled Disabled Device Reset Ti m e o u t Select the number of seconds POST waits for the USB mass storage device after the start unit command.
115 PCI Configuration Parameter Description Option Memory Mapped I/O Start Address Select the start of the reserved memory region for PCI memory mapped I/O space that ends at 4 GB. Note: Depending on the system configuration, this option may impact the amount of system memory detected by an OS without Physical Address Extension (P AE) support.
4 System BIOS 116 Dual Monitor Vide o Select a graphic controller as a primary boot device. Note: This parameter will be disabled when the Onboard Video is set to Disabl ed. Enabled Disabled Slot <n> ROM Controls executio n of the add-in adapte r option ROM duri ng POST .
117 LAN Configuration Parameter Description Option Intel (R) I/OA T Enables or disables th e onboard LAN’ s I/O Acceleration T echnology . The I/O A T accelerates TCP/IP p rocessing for onboard NICs, delivers data movement efficiencies across the entire server platform and minimizes system overhea d.
4 System BIOS 118 I/O Riser Board NIC ROM Load the embedded option ROM for the I/O expansion module network controllers. Note: If disabled, the I/O expansion module (NIC1 and NIC2) cann ot be used to boot or wake the system. Enabled Disable d I/O Riser Board NIC1 or NIC2 Enables or disables the I/O expansion mo dule network contr oller .
119 System Acoustic and Pe rformance Configuration Parameter Description Option Throttling Mode Closed loop allows the system to achie ve higher performan ce by monitoring system temps and adjusting bandwith. Open loop does not rely on a thermal sensor on the board and sets up a static level which equates to a fixed bandwidth .
4 System BIOS 120 Security menu The Security menu allows you to safeguard and protect the s ystem from unauthorized use by se tting up access passwords. Parameter Descri ption Option Administrator Password Status Indicates the status of th e administrator password.
121 Setting a system password 1 Use the up/down keys to highli ght a password parame ter (Set Administrator Password or Set User Password) then press Enter . 2 T ype a password then press Enter . The password may consi st of up to seven alphan umeric chara cters (A-Z, a-z, 0-9).
4 System BIOS 122 Changing a system password 1 Use the up/down keys to high light either change password parameters (Set A dministrator Pas sword or Set User Password) then press Enter . 2 T ype the original passwor d then press Enter . 3 T ype a new passwor d then pres s Enter .
123 Server Management menu The Server Managem ent submenu lets you specify the approp riate settings for the system’ s event handling function. Parameter Description Option Resume o n AC Power Loss Defines the mode of operation if a power loss occurs.
4 System BIOS 124 FRB-2 Enable When en abled, the BMC (Baseboard Management Controller) will reset the system if BIOS does not complete the POST before the FRB-2 (Fault Resilient Boot) timer expires. Enabled Disabled OS Boot Watchdog Ti m e r Enables or disables the BIOS timer .
125 Console Redir ection Parameter Description Option Console Redirection Define the serial port used for server management tasks. Disabled Serial Port A Serial Port B Flow Control* Set hardware flow control. None RTS /C TS Baud Rate* Set the serial port transmission speed.
4 System BIOS 126 * These fields are not shown on the above screenshot. Legacy OS Redirection* Enables or disables the legacy OS redirection (i.e. DOS) on the serial port.
127 System Information The System Information submenu disp lays basic information about the server unit..
4 System BIOS 128 Intel Remote Management Module Information The Remote M anagement M odule submenu displays information about the firmware revision s an d network devices.
129 Boot Options menu The Boot Options menu allo ws you to set the network device priority during system bootup. It also displa ys inf ormation about the installed storage devices. Parameter Description Option Boot T imeout Sets the automa tic boot time-out valu e.
4 System BIOS 130 Boot Manager menu The Boot Mana ger menu lets yo u set the device priority during system bootup. The ser ver will at tempt to boot from the first device on the list. If the firs t device is not available, it will continue down th e list until it reaches a n available device.
131 Err or Manager menu The Error Manager menu lets you view the system POST errors detected by the system. Parameter Description Attribute Error Code Displays the POST error beep codes. Severity Major severity requires user intervention but does not stop system boot.
4 System BIOS 132 Exit menu The Exit menu displays the various op tions to quit from the BIOS setup. Highlight any of the ex it options then press Enter . Parameter Descri ption Save Change s and Exit Saves ch anges made and close th e BIOS setup. Discard Ch anges and Exit Discards changes made and close the BIOS setup.
133 Save as User Default Va l u e s Saves current values to be restored later . Load User Default V alues Restores previously saved user default values.
4 System BIOS 134 Upgrading the BIOS The upgrade utility allows you to upgrade the BIOS in the flash memory . T o prepa re to upgrade th e BIOS, you need to record the current BIOS settin gs and download the BIOS image file to a temporary folder on your hard drive or a USB flash memory device.
5 System tr oubleshooting.
This chapter provides possible sol utions for specific problems. If you cannot correct the problem, contact your local Acer representative or authorized dealer for assistance.
137 T r oubleshooting This chapter helps you identify an d solve problems th at might occur while you are us ing the syste m. For any issue, first ensure that you are using the latest firmware and files.
5 System trou bleshooting 138 First steps checklist • AC power avai lable at the wall ou tlet? • Are the power supplies plugged in? Check the power cable(s) on the back of the chassis and at the AC source.
139 Har dware diagnostic testing This sect ion provide s a more d etailed app roach to identifying a hardware problem an d locating its source. Caution! Before disconnecting any p e ripheral cables from the system, turn off the system and an y external peripheral devices.
5 System trou bleshooting 140 Specific problems and corr ective actions The following co ntains spec ific prob lems that may arise during the use of your server . Possi ble solutions ar e listed for each problem. Power indicator does not light. Do the following: • Make sure the power button on the front panel is turned on.
141 Server boot does not complete POST . Do the following: • Make sure the processor is properly seated. • Check the BIOS release notes to ensure th e BIOS installed on the platform supports the steppi ng and the family of processors currently installed.
5 System trou bleshooting 142 • Check that drive is prop erly configured. • Check that onboard IDE controller is enabled in the BIOS Setup Utility . ODD tray cannot be ejected. • Insert the tip of a paperclip into the small hole on the ODD drive.
143 New memory modules installed are not detected. Do the following: • Make sure the memory modules are properly seated on the memory board’ s DIMM slots. • Make sure the memory modu les comply with the system requirements. • Make sure the memory modules have been populated according to the system requirements.
5 System trou bleshooting 144 Diagnostics pass but the connect ion fails. • Make sure the network cabl e is securely attached. • Make sure you specify the correct frame type in the NET .CFG file . The controller stopped working when an adapter was installed.
145 • T ry a dif ferent version of the softwa re to see if the problem is with the copy you are usin g. • Make sure all cables are properly connected. • If other software runs correctly on the system, contact your vendor about the defective software.
5 System trou bleshooting 146 2 V er ify that the video controller board is fully seated in the mainboard connec tor . 3 Reboot the system for changes to take effect. 4 If there are still no characters on the screen after you reboot the system and POST emits a beep code, write down the beep code you hear .
147 • Is the fan’ s power con nector properly connected to the mainboard? • Is the fro nt panel board cable connected to both the mainbo ard’ s front panel board connector? • Are the power s.
5 System trou bleshooting 148.
Appendix A: Rack mount configuration.
This appendix shows you how to set up the Altos R920 system in a ra ck mount configuration..
151 Rack installation information Important! Observe the electrostatic discharge (ESD) precautions indicated on page 39 when perfoming the following procedu res. Do not attempt the procedures desc ribed in the following sections unless you are a qualified technician .
Appendix A: Rack mount configuratio n 152 • Elevated operating ambient temperature The maximum operating temperature of the system is 35 °C (95°F). Careful con sideratio n should b e gi ven to installing the system in an environment compatible with the 35 °C (95°F) maximum ambien t tempera ture.
153 Rack mount configuration The Altos R920 server system should be mounted in to a rack cabinet. A rack rail and CMA (cab le management arm) kit is available for installing system to a rack cabinet. The figure below shows the Altos R920 system in a rack-mount position.
Appendix A: Rack mount configuratio n 154 V ertical mounting hole patter n The four vertical rails of the syst em rack contain mounting holes arranged in a manner sh own in the figure belo w: The system occupies 4U in the rack . Count the U positions an d hole numbers from the bottom up.
155 Installing the system into the rack Caution! T o minimize the chances o f injuries, make sure that two or more people help in in stalling the server . T o install the system into a four -post rack: 1 Remove the inner rails from the mounting rails.
Appendix A: Rack mount configuratio n 156 (3) Do the same thing to the other mounting rail. Caution! T o avoid personal injury , care shoul d be taken when pressing the inner rail release la tches and slidin g the component into the rack. 2 Attach the inner rails to both sides of the server .
157 3 Install the mounting rails to the rack posts. (1) Determine the vertic al position in the rack. Refer to “V ertical mounting h ole patter n” on page 154 for more info rmation. (2) Align and insert the mounti ng rail into the rack posts’ mounting holes (A) .
Appendix A: Rack mount configuratio n 158 (6) Fully extend the moun ting rails on the rack..
159 4 Install the server into the rack. Caution! T o avoid personal injury , care shoul d be taken when pressing the inner rail release la tches and slidin g the component into the rack. (1) Carefully align the inner rails attached to the server with the fully extended mounting rails on the rack.
Appendix A: Rack mount configuratio n 160 5 Attach the CMA (cable manage ment arm) to the rear of the server . The CMA allows you to tie-wrap al l cables to and from the syst em. As you slide th e system in and ou t of the rack, the CMA collapses and extends, keeping the cables untangled and attached to the system.
161 (6) Connect the power , peripheral and networking cables into their appropriate ports. Refer to “Connecting peripheral s” on page 32 for detailed instructions.
Appendix A: Rack mount configuratio n 162.
Appendix B: Memory configuration.
This chapter provides details on how to configure the system memory boards. Recommended memory board and FBDIMM insta llation order and FBDIMM population order tables are also included.
165 Intr oduction The system’ s memory archite cture su pports up to four m emory boards organized by b ranches and channel s. The MCH (memory con troller hub) on the north bridge has two branches with branch 0 go ing to channels 0 and 1 or memory board A and B, and branch 1 to channels 2 and 3 or memory board C an d D.
Appendix B: Memory configuration 166 The memory boards connect to th e mainboard thro ugh the memory board slots A, B, C, and D (Each slot support the x16 PCI Express mechanical slot, refer to “Mainboard ” on page 12 for th e location of the memory board slots.
167 FBDIMM module population or der Single and dual channel population The tables below list the suggested FBDIMM modul e population for normal conf iguration.
Appendix B: Memory configuration 168 Population w ith four me mory boards DIMM slo t Memory board A Memory board B Memory board C Memory board D To t a l memo ry 1 to 2 2 x 1 GB 2 x 1 GB 2 x 1 GB 2 x .
169 Memory sparing population The tables below list the suggested FBDIMM modul e population for memory sparing configuration. Population with two memory boar ds * DIMM slot 1 in memor y boards A and B is configured to sparing m ode. Population w ith four me mory boards * DIMM slot 1 in memor y boards A, B, C, and D is configured to spari ng mode.
Appendix B: Memory configuration 170 Memory mirroring population The table below list the suggested FBDIMM module popu lation for memory mirroring configuration.
171 Memory configuration The BIOS config ures the system me mory into the bes t possible configuration after comp aring the curre nt FBDIMM populati on with the desired memory configuration sele cted by the user in System BIOS.
Appendix B: Memory configuration 172 7 Press Y to confirm. The server reboo ts to activate the changes. Single-channel mode Single-channel mode is a failsafe mode when the in stalled memory configuration is in compatible with dual-c hannel operation.
173 Memory sparing mode Sparing is only su pported in a lock-ste pped (dual-channe l) configuration. Memory sp aring is the use of a lock-stepped FBDIMM rank on a memory branch to provid e a backup in.
Appendix B: Memory configuration 174 Dual-ranked memory sparing When a dual-ranked FBDIMM is used as spare, the BIOS can independent ly select a physica l rank on that FBDIMM as the spare unit and utilize the o ther physical ran k as a normal unit . This select ive sparing ensures maximizati on of available memory while still pro viding RAS.
175 Memory mirroring mode Memory mirroring is a high availa bility mode p roviding a redund ant image o f the syst em memor y . T wo iden tical images of memory data are maintained, providing maximum redu ndancy .
Appendix B: Memory configuration 176 5 Set the Select Memory RAS Configuration to Mirroring. 6 Return to the Memory Confi guration menu option. • Make sure Current Configuration indicates Memory Mirroring Mode .
Appendix C: SAS and SAS RAID configuration utilities.
This appendix gives an ov erview of the RAID configuration utilities s upported by your server ..
179 Overview The system may be equipped with a SAS or SAS RAID configuration utility (dependi ng on your system config uration). Y ou can use these utilities for configurin g th e internal hard disks. Caution: Creating a RAID volume erases all data previously saved in the hard drives.
Appendix C: SAS and SAS RAID config uration utilities 180 SAS configuration utility This section briefly shows how to create mir ror with LSI 1078 integrated SAS. Starting the SAS conf iguration utility T o start the SAS Configuration Utility , press CTRL + C when you see the SAS BIOS during POST .
181 Initializing the RAID volume Y ou can skip this procedure if you sele cted to create a new IM array (or pressed D ) while performing the creating a RAID 1 volume with a hot spare disk section. After you create a new IM array , no synchronizat ion will be performed.
Appendix C: SAS and SAS RAID config uration utilities 182 SAS RAID configuration utility This section briefly shows how to launch the SAS RAID configuration utility , load the factory default se tting, and create a RAID volu me using the SAS RAID config uration utility .
183 11 Now you can reboot the system and install the Operating System. Select Exit and click Ye s . 12 Press < Ctrl + Alt + Del > to reboot the system. Assigning a hot spare disk 1 Launch the Configuration menu. 2 Select a free disk marked as Ready and listed under Physical Drives.
Appendix C: SAS and SAS RAID config uration utilities 184.
185 Index Numerics 5.25-inch drive installing 66 A ARMC/3 R2 specifications 5 ARMC/3 R2 module installing 86 removing 88 B BIOS menus Advanced LAN Configuration 117 Mass Storage Controller Configurati.
186 DVD drive 65 front bezel 42 front system fan assem bly 53 HDD 50 hot-plug PCI card 62 I/O expansion module 83 memory board 76 non-hot-plug PCI card 82 power supply 58 processor 68 processor air ba.
187 S SAS module installing 89 removing 91 setting up the sys tem 31 preinstallation requirements 31 specification chipset 3 contr ol pane l 5 graphic interface 5 I/O ports 6 integrated hardware RAID .
188.
An important point after buying a device Acer R920 Series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Acer R920 Series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Acer R920 Series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Acer R920 Series you will learn all the available features of the product, as well as information on its operation. The information that you get Acer R920 Series will certainly help you make a decision on the purchase.
If you already are a holder of Acer R920 Series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Acer R920 Series.
However, one of the most important roles played by the user manual is to help in solving problems with Acer R920 Series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Acer R920 Series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
