Instruction/ maintenance manual of the product TROY200 Series TROY Group
Go to page of 34
TROY200 Series Print Servers Ethernet and Wireless Models Installation and User’s Guide Part Number 40181-120 Revision A.
Notice TROY GROUP, INC. SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABIL ITY AND FITNESS OF THIS PRODUCT FOR A PARTICULAR PURPOSE. TROY shall not be liable for any errors contained in thi.
User’s Guide Document #40181-120 Rev. A i TABLE OF CONTENTS Section 1 – Product Overview Introduction ............................................................................................................................ 1-1 Package Contents .
User’s Guide Document #40181-120 Rev. A ii Appendix A – Safety and Regulatory Notices Information for United States Users ..................................................................................... A-1 Declaration of Conformity (FCC) ...
User’s Guide Document #40181-120 Rev. A 1-1 Section 1 – Product Overview Introduction TROY200 Series Print Servers allow y ou to share a printer equipped with a USB or parallel port on a wired or wireless network.
User’s Guide Document #40181-120 Rev. A 1-2 About This User’s Guide This User’s Guide contains information on system requirements, basic troubleshooting, and instructions on the following: I.
User’s Guide Document #40181-120 Rev. A 1-3 Wireless Print Server Requirements To print using a wireless print server, you will need an 802.11a, 802.11b, or 802.11g wireless network consisting of either of the following: An 802.11a, 802.11b, or 802.
User’s Guide Document #40181-120 Rev. A 1-4 Print Server Components The print server includes the following components. Detailed descriptions of these components are provided below: Power connector – The power supply cable plugs into this connector.
User’s Guide Document #40181-120 Rev. A 1-5 LED Indicators The front edge of the print server provides five Green/Orange LEDs (Light Emitting Diode) indicators for easy monitoring.
User’s Guide Document #40181-120 Rev. A 1-6 Pushbutton Functions The front edge of the print server provides a momentary pushbutton that can be used to print a test/configuration page or reset th e device to factory default settings.
User’s Guide Document #40181-120 Rev. A 2-1 Section 2 – Hardware Installation Before You Begin Before installing the print server, make sure you have installed and set up your printer as described in the documentation that came with the printer and that y our printer functions prope rly.
User’s Guide Document #40181-120 Rev. A 2-2 3. Connect the print server to your printer(s) using th e USB and/or parallel port of y our printer. For a USB connection, use a standard USB A (print server side) to B (printer side) cable. For a parallel connection, use an IEEE 1284-compliant parallel printer cable.
User’s Guide Document #40181-120 Rev. A 2-3 Verifying the Connection to the Printer 1. Verify that both the print server and the printer are powered on and ready, and that a USB or parallel printer cable is properly connected be tween the print server and printer.
User’s Guide Document #40181-120 Rev. A 3-1 Section 3 – Configuration and Management Configuration Options TROY200 Series Print Servers (wired and wireless models ) can be configured using a variety of options, some of which do not require any so ftware installation on the host PC.
User’s Guide Document #40181-120 Rev. A 3-2 HP Web JetAdmin Utility a web browser-based HP utility (e.g., Internet Explorer or Mozilla). can be downloaded from the HP web site http://www.hp.com . Configuration Console a command-line-oriented console.
User’s Guide Document #40181-120 Rev. A 3-3 Configuring the Print Server via an Ethernet Connection For Microsoft Windows operating systems, the TROY ExtendView Utility (provided on the TROY200 Series Print Server Installation CD) is the recommended m ethod of configuring one or m ore print servers on your network.
User’s Guide Document #40181-120 Rev. A 3-4 U SING THE W EB B ROWSER I NTERFACE TO C ONFIGURE TH E P RINT S ERVER (N ON -W INDOWS SYSTEMS ) : To configure the print server using non-Windows operati ng systems (e.g., Unix systems), a standard web browser (e.
User’s Guide Document #40181-120 Rev. A 3-5 U SING A THE I NTERNAL C OMMAND C ONSOLE TO C ONFIGURE TH E P RINT S ERVER : The command console can be accessed using a Telnet conn ection via an Ethernet connection. To use a Telnet connection, follow these steps: 1.
User’s Guide Document #40181-120 Rev. A 3-6 Windows Print Queue Configuration TROY recommends using the ExtendNet Connect for TCP/IP software for Windows printer port configuration (provided on the TROY200 Series Print Server Installation CD). TROY200 Series Print Servers are also compatible with Windows standard TCP/IP port and LPR ports.
User’s Guide Document #40181-120 Rev. A 3-7 Macintosh Print Queue Configuration TROY200 Series Print Servers support the AppleTal k protocol running over Ethernet (also known as EtherTalk). This capability allows Macintosh computers to print jobs to a printer simultaneously with jobs from Windows, UNIX, NetWare, and other computers.
User’s Guide Document #40181-120 Rev. A 3-8 M ACINTOSH C ONFIGURATION (OS 10. X ) 1. If you have not done so already, set the name of your computer by going to the Applications folder*, selecting System Preferences , and then Sharing . Type in the computer name in the Network Identity section (you can also set the IP address here if you want).
User’s Guide Document #40181-120 Rev. A 4-1 Section 4 – Troubleshooting Introduction This section describes procedures for troubleshooting problems you may encounter with the TROY print server, an.
User’s Guide Document #40181-120 Rev. A 4-2 If the self-test page prints successfully but you cannot prin t a job or y ou get distorted printouts, make sure the printer is set for the correct Page Descripti on Language. Most new printers support AUTO mode, which means that they will automatically switch betw een PCL and PostScript.
User’s Guide Document #40181-120 Rev. A 4-3 Troubleshooting Network Configuration Problems If you are using TCP/IP, make sure that your computer and the print server are on the same IP segment or can reach each other with a PING comm and from the host.
User’s Guide Document #40181-120 Rev. A 4-4 Troubleshooting Wireless Configuration Problems Make sure your computer’s wireless adapter a nd/or access point is configured properly and note the .
User’s Guide Document #40181-120 Rev. A 5-1 Section 5 – Where to Get Help Obtaining Technical Assistance TROY technical support is available to assist you with any questions concerning the setup, operation, or maintenance of your TROY200 Series Print Server.
User’s Guide Document #40181-120 Rev. A 5-2 Returning Products If you need to return a TROY product for any reason (failu res, incorrect shipments, etc.
User’s Guide Document #40181-120 Rev. A A-1 Appendix A – Safety and Regulatory Notices Information for United States Users This equipment has been tested and found to comp ly within the limits for a Class B digital device pursuant to Part 15 of the FCC Rules.
User’s Guide Document #40181-120 Rev. A A-2 Declaration of Conformity (FCC) According to 47CFR, Part 2 and 15 for Class B Persona l Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers: We: TROY GROUP, INC.
User’s Guide Document #40181-120 Rev. A A-3 Information for European Users The print server and its built-in 802.11a, 802.11b, and 802.11g wireless technology is in compliance with the Class B Information Technology Equipment requireme nts and other relevant provisions of European Directive 1999/5/EC.
User’s Guide Document #40181-120 Rev. A B-1 Appendix B – Updating Firmware Loading New Firmware (Using the TCP/IP Update Utility) The TROY print server’s internal firmware can be easily updated as updates become available from TROY.
User’s Guide Document #40181-120 Rev. A B-2 3. Verify that the file(s) are correct, and then click on OK . The utility will start searching for qualified print servers present on the network. 4. When the search process is complete, click on OK to continue.
User’s Guide Document #40181-120 Rev. A B-3 5. Select the desired print server to be upgraded, click on the green icon, or click on UPDATE Æ START . The firmware update process will begin automatically as soon as the print server is ready. 6. When the print server is ready , the firmware upgr ade will begin.
User’s Guide Document #40181-120 Rev. A B-4 7. The update log will be displayed when the update process is finished. Click on Close to continue. Loading New Firmware (Macintosh OS-X) 1. If you are using the Macintosh OS-X operating syst em, download the firmware file to your desktop.
An important point after buying a device TROY Group TROY200 Series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought TROY Group TROY200 Series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data TROY Group TROY200 Series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, TROY Group TROY200 Series you will learn all the available features of the product, as well as information on its operation. The information that you get TROY Group TROY200 Series will certainly help you make a decision on the purchase.
If you already are a holder of TROY Group TROY200 Series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime TROY Group TROY200 Series.
However, one of the most important roles played by the user manual is to help in solving problems with TROY Group TROY200 Series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device TROY Group TROY200 Series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center