Instruction/ maintenance manual of the product 1300 TROY Group
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Font DIMM Printer and Font DIMM Kit User’s Guide (For use with Hewlett-Packard 1200, 1300, 1320, 2100, 2200, 2300, 4100, 4200, 4300, 8100, 8150, and 9000 Series Printers) Document #50-70382-001 Rev. G NOTE : For best results, view this document using Adobe Acrobat Reader 5.
Acknowledgements Some of the TROY products include crypt ographic software written by Eric Young ( eay@cryptso ft.com ) The Twofish encryption/decry ption source code used in the TROY MICR DIMM is provided by Crytopane. TROY is a registered trademark.
Table of Contents Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G TOC-1 Preface Conventions This manual is designed and formatted for use as an online document (viewed on your computer screen).
Table of Contents Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G TOC-2 Section 1 – Features Overview Introduction .................................................................................................
Table of Contents Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G TOC-3 MICR Font Guidelines ........................................................................................................... .............
Table of Contents Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G TOC-4 French Large Convenience Amount Font .......................................................................................3-26 Italian Large Convenience Amount Font .
Section 1 Features Overview Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70382-001 Rev. G 1-1 Introduction TROY Security Fonts Thank you for purchasing your TROY Font DIMM Printer or Font DIMM Kit.
Section 2 Using the TROY Printer Utility Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 2-1 Introduction Menu Structure The TROY Printer Utility is an easy-to-use Microsoft Windows-based utility designed to assist you with the management of a TROY Font DIMM.
Section 2 Using the TROY Printer Utility Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 2-2 Basic Printer Utility Operations T O ACCESS THE TROY P RINTER U TILITY : 1. Click on the Microsoft Windows Start button, select Programs , MICR by TROY , and then click on the TROY Printer Utility icon.
Section 2 Using the TROY Printer Utility Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 2-3 Printing Demo Pages Accessing Fonts Using Non- Windows Applications Ve.
Section 2 Using the TROY Printer Utility Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 2-4 Verifying Windows Font Support (cont.
Section 2 Using the TROY Printer Utility Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 2-5 Verifying PCL 5e Communication The PCL Security/Barcode Font demonstration page can be used to verify PCL 5e comm unication between the host computer and your printer.
Section 2 Using the TROY Printer Utility Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 2-6 Downloading Files to the Printer The TROY Printer Utility provides the ability to download any PCL or text file directly to the printer without embedding additional information.
Section 2 Using the TROY Printer Utility Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 2-7 Obtaining Technical Assistance The TROY Printer Utility provides several help screens to guide you through the featur es and functions of your TROY Font DIMM.
Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-1 Introduction Accessing and Using TROY Fonts Accessing TROY Fonts Using Windows Appli.
Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-2 Using TROY MICR Fonts Using the Convenience Amount Fonts Using the TROY Security Fon.
Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-3 Using Printer Fonts and Screen Fonts In addition to the TROY printer fonts that are .
Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-4 MICR Font Guidelines The TROY E-13B and CMC-7 MICR fonts were developed using strict specifications designed specifically for high-speed magnetic-read processing.
Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-5 Font Character Mapping Each character or symbol in a font set corresponds to a specific ASCII (Am erican Standard Code for Information Interchange) number (e.
Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-6 Determining a Character Mapping Accessing Unmapped Characters To determine which key.
Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-7 Standard ASCII Character Set (reference only).
Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-8 TROY MICR E- 13B 12-Point Font (Troy E-13B) <Esc>(ØQ<Esc>(s1p12vØsØb.
Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-9 TROY MICR CMC-7 12-Point Font (Troy CMC7) TROY Enhanced Convenience Amount Font (Tro.
Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-10 TROY Large Convenience Amount 18-Point Font (Troy LCF) TROY Small Convenience Amoun.
Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-11 TROY Security Font (Troy Security) TROY Security Font (Spanish) (Troy Security Span.
Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-12 TROY Reverse Helvetica Font (Troy Helvetica (Rev)).
Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-13 TROY OCR-A (Troy OCR-A) <Esc>(ØO<Esc>(s1p vØsØb1Ø4T = desir.
Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-14 TROY OCR-A (continued) NOTE : This OCR font must be used at the designated point size to ensure optical readability.
Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-15 TROY OCR-B (Troy OCR-B) <Esc>(1O<Esc>(s1p vØsØb11ØT = desire.
Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-16 TROY OCR-B (continued) NOTE : This OCR font must be used at the designated point size to ensure optical readability.
Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-17 TROY UPC-A Barcode <Esc>(8Y<Esc>(s1p vØsØb246ØØT = desired .
Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-18 TROY UPC-E Barcode <Esc>(8Y<Esc>(s1p vØsØb2461ØT = desired h.
Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-19 TROY EAN-8 Barcode <Esc>(8Y<Esc>(s1p vØsØb2462ØT = desired h.
Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-20 TROY EAN-13 Barcode <Esc>(8Y<Esc>(s1p vØsØb2463ØT = desired .
Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-21 TROY BC25 Barcode <Esc>(4Y<Esc>(s1p vØsØb2464ØT = desired he.
Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-22 TROY BC39 Barcode <Esc>(ØY<Esc>(s1p vØsØb2467ØT = desired h.
Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-23 TROY BC128 Barcode <Esc>(ØY<Esc>(s1p vØsØb247ØØT = desired.
Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-24 TROY POSTNET <Esc>(15Y<Esc>(s1p vØsØb2477ØT = desired height.
Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-25 TROY POSTNET Reverse (optional) <Esc>(15Y<Esc>(s1p vØs33b2477ØT .
Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-26 International Convenience Amount Fonts In addition to the CMC-7 font used for Interna tional MICR applications, TROY provides the following Convenience Amount font sets in a variety of languages (see examples below).
Section 3 Using TROY Fonts Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 3-27 International Convenience Amount Fonts (cont.) British Small Convenience Amount Font (Troy SCF British) <Esc>(2Q<Esc>(sØp6h22.
Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-1 Trouble- shooting by Symptom The following troubleshooting table provides solutions to the most com mon MICR printing problems.
Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-2 Trouble- shooting by Symptom (cont.) 600 dpi MICR font not used in MICR line (an incorrect font such as Courier or Times Roman was used instead).
Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-3 Trouble- shooting by Symptom (cont.) MICR clear band has extra printing (such as toner splatter) besides the MICR line on front or backside of document.
Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-4 Trouble- shooting by Symptom (cont.) MICR line not positioned correctly on the document (vertically and horizontally). Your MICR paper was cut or perforated inaccurately (paper is too short/long or narrow/wide).
Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-5 Trouble- shooting by Symptom (cont.) MICR characters are too thick or too thin. Printer density setting is too dark or too light.
Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-6 Trouble- shooting by Symptom (cont.) MICR characters are broken, there are voids in characters or toner rubs off. Your MICR paper is out of specification so that toner does not adhere properly to the paper.
Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-7 Trouble- shooting by Symptom (cont.) Your bank reports a high reject rate when processing your TROY MICR- printed documents.
Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-8 Trouble- shooting by Symptom (cont.) MICR characters appear smeared after processing by a bank. A Non-TROY MICR toner was used.
Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-9 Trouble- shooting by Printer Control Panel Display Message The following table contains the printer control pane l display messages generated by TROY Security Printing Solutions.
Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-10 Software Uninstall Procedures Uninstall the TROY Screen Fonts Unins.
Section 4 Troubleshooting / Error Messages Font DIMM Printer and Font DIMM Kit User’s Guide -- D ocument #50-70382-001 Rev. G 4-11 Uninstall the TROY Printer Utility 1. Close all applications before uninstalling the TROY Printer Utility files. 2. From the START menu, click on Settings , and then click on Control Panel .
An important point after buying a device TROY Group 1300 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought TROY Group 1300 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data TROY Group 1300 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, TROY Group 1300 you will learn all the available features of the product, as well as information on its operation. The information that you get TROY Group 1300 will certainly help you make a decision on the purchase.
If you already are a holder of TROY Group 1300, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime TROY Group 1300.
However, one of the most important roles played by the user manual is to help in solving problems with TROY Group 1300. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device TROY Group 1300 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
