Instruction/ maintenance manual of the product Satellite A500/ Satellite Pro A500/ Satellite A500D/ Satellite Pro A500D series Toshiba
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T OSHIBA Satellite A500/ Satellite Pro A500/ Satellite A500D/ Satellite Pro A500D series User's Manual.
User ’s Manual ii Copyright © 2009 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No p at ent liabili ty is assumed, with respect to the use of the information contained herein.
User ’s Manual iii Manufactured under licens e from Dolby Lab oratories. Dolby and the dou ble-D symbol are tradema rks of Dolby Labora tories. Dolby Home Theater is a trademark of Dolb y Laboratories.
User ’s Manual iv FCC information FCC notice "Declaration of Conform ity Information" This equipment has been tested and fo und to comply with th e limits for a Class B digital device, pursuant to part 15 of the FCC rules.
User ’s Manual v EU Conformity S t atement VCCI Class B Information Import ant Safety Information for Computers with TV tuner IEC60950-1/EN60950-1 Information tech nology equipment - Safety - Coaxia.
User ’s Manual vi Canadian regulatory in formatio n (Canada only) This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulation of the Canadian Department of Communications.
User ’s Manual vii Jap an regulations Region selectio n If you are using the computer in Ja pan, technical regulations described under T elecommunications Business La w require that you select the Japan region mode. It is illegal to use the modem in Japan with any other selection.
User ’s Manual viii Pursuant to FCC CFR 47, Part 68: When you are ready to install or use the modem, call your local telephone company and give them the following information: ■ The telephone number of the line to which you will connect the modem ■ The registration number t hat is located on the device.
User ’s Manual ix T ype of service Y our modem is desi gned to be used on standard-device telephon e lines. Connection to telep hone company-provided coin se rvice (central office implemented systems) is pr ohibited. Connection to pa rty lines service is subject to state tarif fs.
User ’s Manual x Instructions for IC CS -03 certified equipment 1. The Industry Canada label identi fies certified e quipment. This certification means that the equipment meets certain telecommunica.
User ’s Manual xi Notes for Users in Australia and New Zealand Modem w arning notice for Australia Modems connected to the Australian te lecoms network must have a valid Austel permit. This modem has been desi gned to specifically configure to ensure compliance with Austel standards when the country/region selection is set to Australia.
User ’s Manual xii ■ Some parameters required fo r compliance with T eleco m’s P TC S pecifications are dep endent on th e equipment (PC) associated with this modem.
User ’s Manual xiii ■ The transmit level from this device is set at a fixe d level and because o f this there may be circumstances where the performance is less than optimal.
User ’s Manual xiv Following information is only for EU-memb er states: Disposal of products Disposal of batteries and/or accumulators The crossed out wheeled dust bin symbol in dicates that products must be collected and disp osed of separately from household waste .
User ’s Manual xv ENERGY ST AR ® Program Disposing of the com puter and the computer’s batte r ies ■ Discard this compu ter in acco rdance with appli cable laws and regulations. For further information, cont act y our local government. ■ This computer contains rechargeable batteries.
User ’s Manual xvi LUOKAN 1 LASERLAI TE APP AREIL A LASER DE CLASSE1 KLASS 1 LASER APP ARA T Before it is shipped, the Class 1 Laser is certified to meet th e United S tates Chapter 21 S tandards of the De partment of Health and Human Se rvices (DHHS 21 CFR).
User ’s Manual xvii HLDS G T20N/G T20F Pioneer DVR-TD09TBM/DVR-TD09TBF Location of the required label COMPLIES WITH FDA RADIA TION PERFORMANCE ST ANDARDS, 21 CFR SUBCHAPTER J.
User ’s Manual xviii T oshiba Samsung TS-L633A/TS-L633P Location of the required label PRODUCT IS CERTIFIED BY THE MANUF ACTURER TO COMPL Y WITH DHHS RULES 21 CFR CHAPTER 1, SUBCHAPTER J, APPLICABLE A T THE DA TE OF MANUF ACTURE.
User ’s Manual xix International precautions CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT .” T o use this model properly , read the instruction manual carefully a nd keep this manual for your future reference.
User ’s Manual xx OBS! Apparaten innehåller laserkomponent som avger laserstråini ng överstigande gränsen för laserkl ass 1. V AROITUS. Suojakoteloa si saa avata. Laite sisältää laserdiodin, joka lähetää näkymätöntä silmilie vaaral lista lasersäteilyä.
User ’s Manual xxi T able of Content s Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User ’s Manual xxii Special f eatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12 TOSHIBA V alue Added Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15 Utilities and Applicati ons . . . .
User ’s Manual xxiii Heat dispersal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-49 Using the Hard Disk Drive (HDD) Protectio n . . . . . . . . . . . . . . . . . . 4-49 Chapter 5 The Keyboard T ypewriter keys .
User ’s Manual xxiv SSD/HDD drive cap acity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3 LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3 Graphics Processor Unit ("GPU”) .
User ’s Manual xxv Preface Congratulations on your purchase of the TOSHIBA Satellite A500/Satellite Pro A500/ Satellite A500D/Satellite Pro A500D se ries computer .
User ’s Manual xxvi Preface Chapter 4, Operating Basics , includes tips on care of the computer and on using the touchpad, the fingerpri nt sensor , optical disc drive, Audio/Video controls, the web camera, the microphon e, the internal modem, the FM tun er , wireless communication and LAN.
User ’s Manual xxvii Preface Key operation Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus sign ( + ). For example, CTRL + C means you must hold down CTRL and at the same time press C .
User ’s Manual xxviii General Precautions TOSHIBA computers are designed to optimize safety , minimize strain and withstand the rigors of portability . Ho we ver , certain precautions should be observed to further reduce the risk of personal injury or damag e to the computer .
User ’s Manual xxix General Precautions T o keep your comp uter in prime ope rati ng cond ition, protect your work area from: ■ Dust, moisture, and direct sunlig ht. ■ Equipment that generate s a strong electromagnetic field, such as stereo speakers (other tha n speak ers that are connected to the computer) or speakerphones.
User ’s Manual xxx General Precautions Mobile phones Please be aware that the use of mob ile phones can inte rfere with the aud io system. The operation of the computer wil l not be impa ired in any way , but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use.
User ’s Manual 1-1 Chapter 1 Introduction This chapter provides an equipment checkli st, and it identifies the computer ’s features, options and accessories. Equipment checklist Carefully unpack your comp uter , taking care to save the b ox and packaging materials for future use.
User ’s Manual 1-2 Introduction Sof twar e The following Wi ndows ® operating system and ut ility sof tware are pre-installed. ■ Microsoft ® Windows V ista ® ■ Modem Driver (Can be used only .
User ’s Manual 1-3 Introduction Documentation ■ TOSHIBA Satellite A500/Sate lli te Pro A500/ Satellite A500D/Satellite Pro A500D series Portable Personal Computer User’s Manual (User ’s Manual.
User ’s Manual 1-4 Introduction Memory Slots PC2-6400 1 GB, 2 GB or 4 GB memory modules can be installed in the two memory slots of below models: Mobile Intel ® PM45 Express Chi pset model/ Mobile Intel ® GM45 Express Chipset model/ Mobile Intel ® GL40 Express Chi pset/ AMD M780G Chipset model/ AMD M780V Chipset model.
User ’s Manual 1-5 Introduction Vi deo RAM Video RAM depends on the model you purchased. Mobile Intel ® GM45 Express Chipset model/ Mobile Intel ® GL40 Express Chi pset model: Video RAM capacity shares with main memory , and the proportio n depends on Dynamic Video Memory T echnology .
User ’s Manual 1-6 Introduction Disks Hard disk dr ive or Solid st ate drive This computer is equipped with the following types of Solid S tate Drive(SSD),hard disk drive(HDD).
User ’s Manual 1-7 Introduction Optical disc drive DVD Super Multi drive The drive reads DVD-ROM's at a maximum 8x speed and CD-ROM's at a maximum 24x speed, and writes CD-R's at u p .
User ’s Manual 1-8 Introduction Keyboard Pointing Device Power Ports Built-in The internal keyboard provides dedicated cursor control overlay keys, and Keys. The keyboard is compatible with the IBM ® enhanced keyboard. Refer to Chapter 5, The Keyboard , for details.
User ’s Manual 1-9 Introduction Slots Multimedia ExpressCard ™ The internal ExpressCar d slot is a Universal slot. This slot supports ExpressCard/54 an d ExpressCard/34 modules.
User ’s Manual 1-10 Introduction DisplayPort DisplayPort connects cable. Like HDMI, DisplayPort cables can send video and audio signal s when connected to a device that supports DisplayPort.
User ’s Manual 1-1 1 Introduction Communications Modem Some models are equi pped with the integrated modem. The integrated modem provides capability for data and fax communications that support the V .90 (V .92) standards and includes a modem jack for connection to the telephone line.
User ’s Manual 1-12 Introduction Security Software The computer's internal disp lay panel supports high-resolution video graphics and can b e set to a wide range of viewing angl es for maximum comfort and readability .
User ’s Manual 1-13 Introduction Display au tomatic power off *1 This feature au tomaticall y cuts off power to the computer's display panel when there is no keyboard input for a specified time, with powe r being restored the next time a key is pressed.
User ’s Manual 1-14 Introduction If the processor's temperature reaches an unacceptably high level with either setting, the comp uter will autom atica lly shut down to prevent any damage - in this instance any u nsaved data in memory will be lost.
User ’s Manual 1-15 Introduction T OSHIBA V alue Added Package This section describes the TOSHIBA Component features pre-installed on the computer . TOSHIBA Power Saver TOSHIBA Power Saver provides you with the features of more various power supply managements.
User ’s Manual 1-16 Introduction Utilities and Applications This section describes the pre-installed uti lities that come with the computer and details how to start them. For further information on th eir operation, please refer to each utility's online manu al, help files or README.
User ’s Manual 1-17 Introduction TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that improve the ease and control of communica tion devices and network connections, hel p in the identification of communication problems and allow the creation of profiles if you need to switch between different locations and communication networks.
User ’s Manual 1-18 Introduction TOSHIBA DVD-RAM Utility This utility has the functi on of Physical Fo rmat and Write-Protect to DVD-RAM. This utility is contained the setup module of TOSHIBA Disc Creator . T o start this utility , click Start → All Programs → TO SH I B A → CD&DVD Applications → DVD-RAM Utility .
User ’s Manual 1-19 Introduction Window s Mobility Center This section describes the Windows Mobility Center . Mobility Center is a utility for accessing several mobile PC settings quickly in one window . A default maxi mum of eight tiles are provided by the ope rating system, and the additional two tiles are added to your Mobility Center .
User ’s Manual 1-20 Introduction Options Y ou can add a number of options to make your computer even more powerful and con venient to use. The foll owing options are available: Memory expan sion A 1.024MB, 2.048MB or 4.096MB me mory module (PC2-6400) can easily be installed i n the computer .
User ’s Manual 2-1 Chapter 2 The Grand T our This chapter identifies the vari ous components of your computer . Become familiar with each component before yo u operate the computer . Front with the display closed The following figure shows the computer ’s front with it s display panel in the closed position.
User ’s Manual 2-2 The Grand T our Infrared receiver window This is a sensor window that receives signals from the remote control which is provided with your computer. Wireless communication switch Slide this switch to the right to turn on Wireless LAN, UWB and Bluetooth functions.
User ’s Manual 2-3 The Grand T our Lef t side The following figure shows the comp uter's left side. Figure 2-2 The left side of the computer 1. Universal serial bus (USB 2.0) port 2. Cooling vent s *3. External monitor port 4. LAN jack *5. HDMI out port 6.
User ’s Manual 2-4 The Grand T our Do not block the cooling vents. Keep foreign metal objects, such as screws, staples and paper clips, out of the cooling vent s. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious inju ry .
User ’s Manual 2-5 The Grand T our eSA T A/USB combo port This Universal Serial Bus port, which complies to the USB 2.0 standard, is provided on the lef t hand side of the comput er . The por ts with the ic on ( ) has USB Sleep and Charge function .
User ’s Manual 2-6 The Grand T our Right side The following figure shows the comp uter ’s right side. Figure 2-3 The right side of the computer *1. Optical disc drive (tray) 2. Universal Serial Bus (USB 2.0) port *3. Modem jack 4. DC IN 19V jack 5.
User ’s Manual 2-7 The Grand T our Optical disc dri ve (tray) Some computers are co nfigured with a tray version of the D VD Super Multi dr ive. The full- size drive provides high-performance execu tion of CD/DVD-ROM-based programs. Universal Serial Bus (USB 2.
User ’s Manual 2-8 The Grand T our Underside The following figure shows the undersi de of the computer . Y ou should ensure that the disp lay is closed befo re the computer is turned over to avoid causing any damage.
User ’s Manual 2-9 The Grand T our Battery safety lo ck Slide this latch into its 'Unlock' posi tion in order to release the battery pack and prepare for removal. Battery release latch Slide and hold this latch into its 'Unlock' position in order to release the battery pack.
User ’s Manual 2-10 The Grand T our Front with the display op en This section shows the computer with the display panel open. In order to open the display , lift the display panel up and position it at a comfortable viewing angle for you. Figure 2-5 The front of the T ouch Pad model w ith the display open 1.
User ’s Manual 2-1 1 The Grand T our Power button Press this button to turn the compu ter's power on and off. Stereo speakers The speakers emit sound generated by your software as well as audio alarms, such as low battery condition, gene rated by the system.
User ’s Manual 2-12 The Grand T our Display screen Please be a ware that, when the computer is operating on the AC adaptor , the image displayed on the internal screen will be somewhat brighter t han when it operates on battery power . This difference in brightness levels is intended to save power when opera ting on batteries.
User ’s Manual 2-13 The Grand T our Display screen Please be a ware that, when the computer is operating on the AC adaptor , the image displayed on the internal screen will be somewhat brighter t han when it operates on battery power . This difference in brightness levels is intended to save power when opera ting on batteries.
User ’s Manual 2-14 The Grand T our Web Ca me r a L ED The Web Camera LED glows when the Web Camera is operating. Please remove the protecti ve plastic-film before using the Web Camera. LCD Sensor switch This switch senses when the display panel is either closed or opened and activates the Panel Power Off/On feature as appropriate.
User ’s Manual 2-15 The Grand T our Function buttons Seven butto ns are provided with som e models. Figure 2-6 Front operation panel Available for use: ECO, CD/DVD, Play/Pause, Previous, Next, Mute, V olume Do wn, V olume Up. These buttons allow you to manage a udio/video, run applications and access utilities.
User ’s Manual 2-16 The Grand T our System indicators The LED system indicators for specif ic computer operations glow when those operations are in progress. Figure 2-7 System indicators DC IN The DC IN indicator normally glow s white when power is being correctly supplied from the AC power adaptor .
User ’s Manual 2-17 The Grand T our Keyboard indicators The following figures show the position s of the CAPS LOCK indicator and the T ouchpad Enable/Disable button. Figure 2-8 Keypad indicators CAPS LOCK This indicator glows green when lette r keys are locked into their uppercase format.
User ’s Manual 2-18 The Grand T our Optical disc drives The computer is configured with a DV D Super Multi drive. A Serial A T A interface controller is used for 12 cm(4.72") and 8cm(3.15") (Tray ODD) and 12cm(4.72") (Slot ODD) CD /DVD operat ion.
User ’s Manual 2-19 The Grand T our DVD Supe r Multi drive The full-size DVD Super Multi drive module al lows you to record data to recordable CD's and DVD's as well as run 12cm(4.72") and 8cm(3.15") (for T ray type) or 12cm (4.72" ) (for Slot type) CD's and DVD's without using an adaptor .
User ’s Manual 2-20 The Grand T our Remote Controller A remote controller , which is provided with some model s, enables you to perform some functio ns of your computer from a dist ant location.
User ’s Manual 2-21 The Grand T our Full Size Re mote Contro ller Figure 2-9 Full Size Remote Controller a d h f j l q r n u e c g i m t k s b o p y w x z 1. Power 2. Access indicator 3. Record 4. S top 5. Pause 6. Play 7. REW (Rewind) 8. FWD (Fast Forward) 9.
User ’s Manual 2-22 The Grand T our Power S tarts or terminates the operating system. This button functions like the Power button of your computer . By default, the Sleep Mode is equivalent to the Power Off state of your computer . T o change the setting, click Start , select Control p anel → System an d Maintenance → Power Options .
User ’s Manual 2-23 The Grand T our OK Select s the desire d action or window option. It acts like the ENTER Key . If watching TV in full screen mode, pressing OK switches back to the previous viewed channel. Press again to toggle back. It acts the same way as a Jump button on some TV remote controls.
User ’s Manual 2-24 The Grand T our Slim Siz e Remote C ontroller Figure 2-10 Slim Size Remote Controller Red, Green, Y ellow and Blue buttons It jumps to a registration link. These buttons are not provided with some models. Te l e t e x t S tarts or terminates the T eletext mode.
User ’s Manual 2-25 The Grand T our CD/DVD Pressing this button wi ll launch an application program th at allows you to watc h a DVD or listen to a CD.
User ’s Manual 2-26 The Grand T our Using the Remote Contro ller Some computers include a remote contro l unit, which allo ws you to control some of your computer ’s functions from a distant location. Operational ran ge of the Remote C ontroller Point the Remote controller at your computer and press a button.
User ’s Manual 2-27 The Grand T our Figure 2-1 1 Ope rational range of the remote control * The appearance of the provided Re mote Controller may vary from mod el to model. Even if the remote controller is wi thin the effective range as describe d above, it may malfunction or not work correctly in the following cases.
User ’s Manual 2-28 The Grand T our Inst alling/Remo ving batteries Be sure to install the provided CR2016 type batteries before usin g the remote controller .
User ’s Manual 2-29 The Grand T our Inst alling the batteries 1. Open the battery cover on the back of the Remote Controller. Slide the cover in the direction of the arrow to remove the cover . Figure 2-12 Opening the battery cover 2. Insert the batteries in place.
User ’s Manual 2-30 The Grand T our Replacing the b atteries When the batteries in the Remote Controller reach the end of their life, th e Remote Controller may not operate correctly or work only within a short distance from your computer . In this instance, you should purchase new batteries and replace the discharged ones.
User ’s Manual 2-31 The Grand T our Figure 2-17 Inserting the battery 3. Close the battery cove r . Close the cover securely until it clicks. Figure 2-18 Closing the battery cover Replacing the b attery 1. Open the battery cover on the back side of the remote contro ller .
User ’s Manual 2-32 The Grand T our Figure 2-20 Inserting a Slim size remote controller 3. Press a Slim size remote controller gently to ensure a firm connection is made. Removing a Slim size remote controller T o remove a Slim size remote controller , fol low the steps as detailed below: 1.
User ’s Manual 2-33 The Grand T our AC adaptor The AC adaptor can automat ically adjust to any voltage rang ing from 90 to 264 volts and to a freque ncy of either 47 o r 63 hertz, enablin g you to use this computer in almost any countr y/region. The adaptor converts AC power to DC power and reduces the voltage supplied to this computer .
User ’s Manual 3-1 Chapter 3 Getting S t arted This chapter provides basic information to start using your computer . It covers the following topics: ■ Connecting the AC adaptor ■ Opening the di.
User ’s Manual 3-2 Getting S tarted Connecting the AC adaptor Attach the AC adaptor when you need to cha rge the battery or you want to operate from AC power . It is also th e fastest way to get started, because the battery pack will need to be charged before you can operate from battery power .
User ’s Manual 3-3 Getting S tarted ■ Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specif ied by TOSHIBA to avoid any risk of fire or other damage to the computer . Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resultin g in serious injury .
User ’s Manual 3-4 Getting S tarted 1. Connect the power cord to the AC adaptor . Figure 3-1 Connecting the power cord to the AC adap tor (2-pin plug) Figure 3-2 Connecting the power cord to the AC adap tor (3-pin plug) 2. Connect the AC adaptor' s DC output plug to the DC IN 19V jack on the right side of the computer .
User ’s Manual 3-5 Getting S tarted Opening the display The display panel can be opened to a wide range of angles for optimal viewing. While holding down th e palm rest with one hand so that the mai.
User ’s Manual 3-6 Getting S tarted ■ When opening the panel, please be careful not to fo rce it beyond the point where it moves easily . ■ Be careful not to open the display panel too far as this could put stress on the display panel’s hinges and cause damage.
User ’s Manual 3-7 Getting S tarted T urning on the power This section describes how to turn on the power - the Po wer indicator li ght will then indicate the st atus. Please refer to t he Monitoring of power condition section in Chapter 6, Power and Power-up Modes for more information.
User ’s Manual 3-8 Getting S tarted T urning off the power The power can be turned off in one of three modes, either Shut Down Mode, Hibernation Mode or Sleep Mode.
User ’s Manual 3-9 Getting S tarted Benefits of Hibernation Mode The Hiberna tion Mode feature provi des the following ben efits: ■ Saves data to the hard disk drive when the computer automatically shuts down because of a low battery condition. ■ Y ou can return to your previo us working environment immediately when you turn on the computer .
User ’s Manual 3-10 Getting S tarted Sleep Mode If you have to interrupt your work, you are able to tu rn off the power without exiting from your software by placing the computer into Sleep Mode.
User ’s Manual 3-1 1 Getting S tarted Executing Sleep Mode Y ou can e nter Sleep Mode in one of four ways: ■ Click Start then cl ick the power button ( ) located in the powe r management buttons ( ).
User ’s Manual 3-12 Getting S tarted Rest arting the computer Certai n conditions requi re that you reset the computer , for example if: ■ Y ou ch ange certain computer settings. ■ An error occurs and the computer does not respond to your keyboard commands.
User ’s Manual 3-13 Getting S tarted Creating Optical Reco very Discs This section describes how to create Recovery Discs. A recovery image of the software on your computer i s stored on the hard disk drive, and can be copied to DVD media by using the following steps: 1.
User ’s Manual 3-14 Getting S tarted Restoring the pre-in stalled sof tware from the Recovery hard disk drive A portion of the total hard disk dr ive space is configured as a hidden recovery partition. This p artition stores files which can be used to restore pre-installed software in the event of a problem.
User ’s Manual 3-15 Getting S tarted Restoring the pre-inst alled softw are from your created Recovery Discs If the pre-installed files are damaged , you are able to either use the Recovery Discs you have created or the hard disk drive recovery proce ss to restore the computer to the state it was in when you originally received it.
User ’s Manual 4-1 Chapter 4 Operating Basics This chapter describes the basic operations of your computer an d highlights the precautions that should be taken when using it. Using the T ouch Pad T o use the T ouch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go.
User ’s Manual 4-2 Operating Basics The two butt ons below the T ouch Pad are used like the but tons on a standard mouse - press the left butt on to select a menu item or to manipulate text or graphics designated by the po inter , and press the rig ht button to display a menu or other function depending on the software you are using.
User ’s Manual 4-3 Operating Basics Figure 4-2 Slide the finger over the recognition sensor Point s to note about the Fingerprint Se nsor Failure to follo w these guidelines might result in (1 ) damage to the se nsor or cause sensor failure, (2) finger reco gnition problems, or lower finger recognition success rate.
User ’s Manual 4-4 Operating Basics ■ W ash and dry your hands thoroughl y . ■ Remove static electricity from y our fingers by touching any metal surface. S tatic electricity is a common cause of sensor failures, especially when the weather is dry .
User ’s Manual 4-5 Operating Basics Fingerprint sensor limit ations ■ The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint. ■ A warning message will be displayed when recognition is abnormal or recognition is not successful within a fixed duration .
User ’s Manual 4-6 Operating Basics 3. The " Enroll " screen is displa yed. Click the non-en rolled finger icon above the finger and click Ne xt . 4. The note for enrollment operation scre en is displayed. Confirm the message and click Next .
User ’s Manual 4-7 Operating Basics Windows Logon via Fingerprint Authen tication In place of the usual Windows logo n by ID and password, fingerpri nt authentication also allo ws logon to Window s. This is useful especially when ma ny users are using the PCs, as user selection can be skipped.
User ’s Manual 4-8 Operating Basics Fingerprint Single Sign -on Feature General The Single Sign-On is a feature that allows the user to complete the authentication for both th e User Password (and opti onally , the HDD user and Supervisor passwords) and logging on to Windows using only one fingerprint authentica tion when booting u p.
User ’s Manual 4-9 Operating Basics Using the TO SHIBA USB S leep and Charge function USB Sleep and Charge Y our computer can supply USB bus power (DC5V) to the USB port even when the power of the computer is turned OFF . "Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state.
User ’s Manual 4-10 Operating Basics St arting the USB Sleep an d Charge Utility T o start the utility , click Sta rt → All Programs → TOS HI B A → Utilities → USB Sleep and Charge ; or Control Panel → TOSHIBA USB Sleep a nd Charge .
User ’s Manual 4-1 1 Operating Basics Check the check boxes to enable the USB Sleep and Charge function. In the default state this function is disabled. Power supply mod e settings There are several USB Sleep and Charge function modes. "Mode 4 (Default)" should normally be used.
User ’s Manual 4-12 Operating Basics Loading discs ■ Tr a y O D D T o load C D/DVD's, follow th e steps as list ed below and refe r to figures 4-4 to 4-6. 1. When the computer's power is on, press the eject button to open the disc tray slightly .
User ’s Manual 4-13 Operating Basics 3. Lay the CD/DVD, label side up, in the disc tray . Figure 4-5 Inserting a CD/DVD 4. Press the center of the CD/DVD gently until you feel it click into place on the center spi ndle. The disc shoul d be slightly below the top of the spindle and flush with the spindle base .
User ’s Manual 4-14 Operating Basics ■ Slot ODD T o load CD/DVD's, follow the steps as listed below and refer to following figures. 1. When the computer's power is on, insert CD/DVD into the ODD directly . Removing discs ■ Tr a y O D D T o remove a CD/DVD, follow the steps as listed below .
User ’s Manual 4-15 Operating Basics 2. The CD/DVD media will extend slig htly over the side s of the disc tray in order that you can hold it. Grasp it carefully by its edges and lift it vertically off of the central spind le and out of the tray . Figure 4-6 Removing a CD/DVD 3.
User ’s Manual 4-16 Operating Basics Function buttons This section describes the Function b uttons. Seven butto ns are provided with som e models. Figure 4-8 Function button W ri ting CD/ DVD on DVD.
User ’s Manual 4-17 Operating Basics Import ant message Before you write or rewrite to an y of the media supported by the DVD Super Multi drive, please read and follow all of the setup and operati ng instructions in this section.
User ’s Manual 4-18 Operating Basics DVD-R: DVD Sp ecifications for Rec ordab le Disc for General V ersion 2.0 T AIYO YUDEN Co.,Ltd. (for 8x and 16x speed media) MITSUBISHI KAGAKU MEDIA CO., L T D. (for 4x, 8x and 16x speed media) Hitachi Maxell,Ltd.
User ’s Manual 4-19 Operating Basics ■ If the disc is poor in quality , or is dirty or damaged, wr i ting or rewriting errors may be noted - ensure that you check a ll discs for dirt or damage before you use them.
User ’s Manual 4-20 Operating Basics ■ Be sure to close all other software programs except for the writing software itself. ■ Do not run software such as a screen saver wh ich can put a heavy load on the processor . ■ Operate the computer at its full power settings - do not use any power- saving features.
User ’s Manual 4-21 Operating Basics ■ Make sure tha t the write/rewr ite operation is completed before going into either Sleep Mode or Hiber nation Mode (writing is completed if you can remove an optical media on the DVD Super Multi drive). ■ If the media is of poo r quality , or is d irty or damaged, writing or re writing errors may occur .
User ’s Manual 4-22 Operating Basics ■ Y ou ca nnot back up CD-ROM, CD-R or CD-RW media to DVD+R, DVD+R (Double Layer) or DVD+RW media using the 'Disc Backup' function of T OSHIBA Disc Creator .
User ’s Manual 4-23 Operating Basics How to learn more about TOSHIBA Disc Creator Please refer to the Help files for additional TOSHIBA Disc Creator information.
User ’s Manual 4-24 Operating Basics 3. Add source from HD Disk by click Add V ide o files button to invoke browser dialog box. 4. Choose the source video then go to Next page to apply Menu. 5. After choose the menu template, press N ext button to go to Burning Page .
User ’s Manual 4-25 Operating Basics ■ Do not perform any of th e following actions: ■ Operate the computer for any ot her function, includin g using a mouse or T ouch Pad, or closing/opening the display panel. ■ Bump or cause vibration to the computer .
User ’s Manual 4-26 Operating Basics ■ Do not playback DVD discs Video while watching or recording televisio n programs using other applications. Doing so may cause DVD Video playback or television program recording errors.
User ’s Manual 4-27 Operating Basics 4. (Print Screen functions are di sabled even when running other applications besides "TOSHIBA DVD PLA YER" and when "TOSHIBA DVD PLA YER" is minimized.) Please close the "TOSHIBA DVD PLA YER" to use the Print Screen function.
User ’s Manual 4-28 Operating Basics CD/DVDs 1. S tore your CD's and DVD's in the containers they origin ally came in to protect them and keep them clean. 2. Do not bend the CD's or DVD's. 3. Do not write on, apply a sticker to, or otherwise mar the surface of the CD or DVD that contains the data.
User ’s Manual 4-29 Operating Basics 1 1. Magnetic energy can destroy the data on your floppy diskettes. In view of this you should keep your flopp y diskettes away from speakers, radios, televisions and other sources of magnetic fields. Sound system This section describes some of the audio control functions.
User ’s Manual 4-30 Operating Basics ■ HDMI Output should be selecte d when connecting the HD MI cable to the HDMI jack for playing digital sound on digital audio equipment.
User ’s Manual 4-31 Operating Basics Using the web camera Some models are e quipped with a Web Camera. Web Camera is a device that allows you to record video or take photographs with your compute r . Y ou can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger .
User ’s Manual 4-32 Operating Basics Using TOSHIBA W eb Camera Appli cation TOSHIBA W eb Camera App lication is pre-configured to start when yo u turn on Windows Vista ® ; if you need to restart it go to St a rt → A ll Programs → TOS HI BA → Utilities → W eb Camera Applic ation .
User ’s Manual 4-33 Operating Basics Using TOSHIBA Face Recognition This feature uses a face verification lib rary to verify the face data of users when they log in Windows. Th e user can thus avoid having to enter a password or the like, which makes the login process easier .
User ’s Manual 4-34 Operating Basics Disclaimer T oshiba does not guarantee that the face recognitio n utility technology will be completely secure or error-free. T oshiba does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times.
User ’s Manual 4-35 Operating Basics 8. Registration will end after you have repeatedly moved your neck left, right, down and up. When the register succeeds, below message will be di splayed on the screen: " Registration successful. Now we 'll do the verification test.
User ’s Manual 4-36 Operating Basics How to lau nch the help file For further information on this utility , please refer to the help file. 1. T o launch the help file, click Sta rt -> All Pr ograms -> TOS HI BA -> Utilities -> T OSHIBA Face Rec ognition Help .
User ’s Manual 4-37 Operating Basics Modem This section describes how to connect and disconnect the internal modem to and from a telepho ne jack. Region selectio n T elecommunication regulati ons vary from one re gion to another , so yo u will need to make sure the internal modem’s settings are correct fo r the region in which it will be used.
User ’s Manual 4-38 Operating Basics 3. Click the icon with the p rimary (left) mouse button to d isplay a list of regions that the modem su pports, together with a sub-menu which details telephony location information - a check mark will appe ar next to the currently selected region and telephon y location.
User ’s Manual 4-39 Operating Basics Connecting the m odular cable T o connect the modem's modular cable, follow the ste ps as detailed below: 1. Plug the end of the modular cable into the computer's modem jack. 2. Plug the other end of the modular cable into a te lephone jack.
User ’s Manual 4-40 Operating Basics The dimensions and shape of the TV antenna port vary for different regions. TV T uner will function only in th e co untry where the computer was purchased. Using t he TV T uner Antenna ■ The quality of sounds and pictures greatly depends on the radio propagation conditions.
User ’s Manual 4-41 Operating Basics 1. Save data, shutdown Windows and turn off the power . 2. Connect the antenna cable to the TV antenna port of your computer . Figure 4-12 Connecting the antenna cable FM tuner This section describes how to con nect the FM tuner antenna to the computer's FM antenna p ort.
User ’s Manual 4-42 Operating Basics Using the FM tuner T o connect the FM tuner antenna, fo llow the step s as detailed be low: 1. Plug the FM tuner a ntenna into the comp uter's FM tuner jack. Figure 4-13 Connecting the FM tuner ja ck 2. Select Star t → All Programs → NXP FM T une r to start FM sof tware.
User ’s Manual 4-43 Operating Basics Setting 1. Please make sure that the Wireless Communication S witch is turned on. 2. Click Sta rt and then click Connect T o to display Connect to a n etwork window . 3. Click Set up a connec tion or network . 4.
User ’s Manual 4-44 Operating Basics Security T wo advanced security mechanis ms ensure a hig h le vel of security: ■ Authentication prevents access to critical data and makes it impossible to falsify the origin of a message. ■ Encryption prevents eavesdropping and maintains link privacy .
User ’s Manual 4-45 Operating Basics Wireless communication indicator The wireless communication indicator shows the status of the computer's wireless com munication function s.
User ’s Manual 4-46 Operating Basics LAN cable types If you are using Gigabit Etherne t LAN (1000 megabits per second, 1000BASE-T), be sure to connect with a CA T5E cable or higher .
User ’s Manual 4-47 Operating Basics Figure 4-14 Connecting the LAN cable 3. Plug the other end of the cable into a LAN hu b connector or router . Check with your LAN administrator and hardware or software vendor before using or configuring a netw ork connection.
User ’s Manual 4-48 Operating Basics ■ Clean the plastics of the comp uter using a slig htly water dampened cloth. ■ Y ou ca n clean the display screen by spraying a small amount of glass cleaner onto a soft, clean cloth a nd then wiping the screen gently with the cloth.
User ’s Manual 4-49 Operating Basics ■ Be careful not to subject the computer to impact or shock - a failure to follow this instruction could result in d amage to the computer , comp uter failure or loss of data.
User ’s Manual 4-50 Operating Basics T askbar icon TOSHIBA HDD Protection Properties Y ou can change the TOSHIBA HDD Protection settings by using the TOSHIBA HDD Protection window . T o open the window , click Star t J All Programs J TOS HI BA J HDD Protection Settings .
User ’s Manual 4-51 Operating Basics Det ails T o open the Details window , click the Setup Detail button in the TOSHIBA HDD Protection Properties window .
User ’s Manual 5-1 Chapter 5 The Keyboard The computer's keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhance d keyboard functions can be performed on the computer .
User ’s Manual 5-2 The Keyboard Function keys: F1 … F12 The function keys (not to be confused with the special FN key) are the twelve keys at the top of your key board - these keys function differentl y from other keys.
User ’s Manual 5-3 The Keyboard Hot keys Hot keys (pressing FN + a function or ESC key) let you enable or disable certain features of the computer . Mute: Pressing FN + ESC turns the volume on and off. Lock: Pressing FN + F1 enters ''Lock computer mode''.
User ’s Manual 5-4 The Keyboard Brightness (Up) : Pre ssing FN + F7 increases the computer's displa y panel brightness in individual steps. Wireless: Pressing FN + F8 switches the active wireless device s if the wireless communication switch is switched on.
User ’s Manual 5-5 The Keyboard FN S ticky key Y ou can use the TOSHIBA Accessi bi lity Utility to make the FN key sticky , that is, you can press it once, release it, and then pres s an " F Number " key . T o start the TO SHIBA Accessibility utility , click Sta r t → All Programs → TOS HI BA → Utilities → Accessibility .
User ’s Manual 6-1 Chapter 6 Power and Power-up Modes The computer's power resources incl ude the AC adaptor and internal batteries. This chapter gives details on making the most effective use of these resources including charging and ch anging batteries, tips for saving battery power , and po wer-up modes.
User ’s Manual 6-2 Power and Power-up Modes T a ble 6-1 Power conditions continued Power indica tors As shown in the below table, the Battery , DC IN and Power indicators on the system indicator alert you to the computer ’s operating capability and battery charge status.
User ’s Manual 6-3 Power and Power-up Modes DC IN indicator Check the DC IN indicator to determine t he power status with the AC adaptor connected - the follow ing indi cator conditions shou ld be n.
User ’s Manual 6-4 Power and Power-up Modes Real T ime Clock battery The Real Time Clock (RTC) battery provides power fo r the internal real time clock and calendar function and also main tains the system configuration while the computer is turned off.
User ’s Manual 6-5 Power and Power-up Modes Care and use of the battery p ack The battery pack is a vita l compon ent of portable computing and, as such, taking proper care of it will help ensure a longer operating time on battery power as well as deli ver a longer life for you r battery pack.
User ’s Manual 6-6 Power and Power-up Modes Tim e The following table shows the approximate time required to fully charge a discharged battery . Battery charging notice The battery may not begin cha.
User ’s Manual 6-7 Power and Power-up Modes Repeat these steps two or three time s until the battery recovers no rmal capacity . Monitoring battery ca pacity Remaining battery power can be monitored using the following methods.
User ’s Manual 6-8 Power and Power-up Modes Ret aining data with power off When you turn off your computer with fully charged batteries, the batteries retain data for the following approximate time periods.
User ’s Manual 6-9 Power and Power-up Modes Replacing the battery p ack Please be aware that the battery pack is classified as a consumable item. The operating life of the battery pack will gradually reduce through repeated charging and discharging, and wi ll need to be replaced when it reaches the end of its operati ng life.
User ’s Manual 6-10 Power and Power-up Modes 6. Slide and hold the battery release latch (1 ) to disengage the battery pack and then remove it from the computer (2). Figure 6-2 Releasing the battery pack (2) T o install a battery , follow the steps as detailed below: 1.
User ’s Manual 6-1 1 Power and Power-up Modes T OSHIBA Password Utility The TOSHIBA Supervisor Password Utility allows you to maintain an additional level of security and provides two level s of password security: User and Supervisor .
User ’s Manual 6-12 Power and Power-up Modes T o enter a password manually , follo w these steps: 1. T urn on the power as described in Chapter 3, Getting S tarted. The following message wil l appear in the LCD: Enter Password [xxxxxxxx] 2. Enter the Password.
User ’s Manual 6-13 Power and Power-up Modes System aut o off This feature turns the system of f automat ically if it is not used for a set duration.
User ’s Manual 7-1 Chapter 7 HW Setup and Passwords This chapter explains how to us e TOSHIBA HW Setup program to configure your computer and how to set passwords. HW Setup TOSHIBA HW Setup allows y ou to configure setti ngs for General, Password, Display , Boot Priority , Keybo ard, USB, LAN, LED Illumination and Button Setting.
User ’s Manual 7-2 HW Setup and Passwords General This window displays the BIOS version and contains two buttons: Setup This field displays BIOS V ersion and date. Password User Password This option allows you to set or reset the user password for power on.
User ’s Manual 7-3 HW Setup and Passwords Not registered If they do not match, the follow ing message appe ars. Y ou mus t repeat step 1. Incorrect Password!!! 4. Follow the same procedures d escribed in the earlier sectio n, How to set the password , to set a new user password.
User ’s Manual 7-4 HW Setup and Passwords USB Legacy USB Support Use this option to enable or disabl e USB Legacy Emulation. If your operating system does not support USB, you can still use a USB mouse and keyboard by setti ng the USB Legacy Emulation item to enabled.
User ’s Manual 7-5 HW Setup and Passwords Illumination Illumination ON/OFF This feature allo ws you to set conditions for Fro nt Edge Logo LED, touchpad illumination LED and Functio n button backlight LED. (Dependin g on the model you purchased) Keyboard Backlight ON On.
User ’s Manual 8-1 Chapter 8 Optional Devices Optional devices can expand the computer's capabilities and its versatility . This chapter describes the connection or installation of the followin.
User ’s Manual 8-2 Optional Devices Other ■ Security lock ExpressCard The computer is equi pped with a sin g le ExpressCard slot into w hich any ExpressCard device that meets industry standards, ei ther manufactured b y TOSHIBA or another vendor , can be in stalled.
User ’s Manual 8-3 Optional Devices Figure 8-1 Inserting the ExpressCar d 6. After inserting the ExpressCard you sho uld refer to its documentation and also check the configu ration in Wi ndows in o rder to ensure that it is correct. Removing an ExpressCard T o remove an ExpressCard, follow the steps as detailed below .
User ’s Manual 8-4 Optional Devices Bridge media slot The computer is equipp ed with a Bri dge medi a slot that can accommodate some kinds of memory media with vari ous memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants.
User ’s Manual 8-5 Optional Devices Memory media This section provides the important safety precautions in order to handle your memory media. Points to note about the SD/SDHC memory card SD/SDHC memory cards compl y with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music.
User ’s Manual 8-6 Optional Devices Additional memory module Y ou can install additional memory into th e computer in order to increase the amount of system memory that is avai lable. This section describes how to install and remove optional memory modules.
User ’s Manual 8-7 Optional Devices Inst alling a memory m odule The computer contains slots for two memory modules, one positioned immediately over the other - the proc edures are the same for installing either modul e.
User ’s Manual 8-8 Optional Devices 5. Seat the memory module cover in place and secure it with one scre w . Figure 8-5 Seating the memory module cover 6. Install the battery pa ck - refer to Replacing th e battery pack section in Chapter 6, Power and Power-up Modes , if required.
User ’s Manual 8-9 Optional Devices Removing a m emory module T o remove the memory module, follow the steps as detailed below: 1. Set the computer to Boot Mode and turn its power of f - make sure the Power indicator is of f (refer to the T urning off the power section in Chapter 3, Getting S tarted if required).
User ’s Manual 8-10 Optional Devices USB floppy diskette drive The USB floppy diskette drive accommod ates e ither a 1.44MB or 720KB a 3 2/1" floppy diskette and connects to one of the computer's USB ports. Figure 8-6 USB floppy diskette drive The USB floppy diskette drive is available only as an option.
User ’s Manual 8-1 1 Optional Devices Using the USB floppy diskette drive The USB floppy diskette drive accommodates either a 1.44MB or 720KB floppy diskette and connects to one of the computer's USB ports.
User ’s Manual 8-12 Optional Devices Disconnecting the USB floppy diskette drive When you have finished using the USB floppy diskette drive, you can follow the procedures below in order to disconnect it: 1. W ait for the Disk-In-Use Indicator light to go out to make sure all floppy diskette activity has stopped.
User ’s Manual 8-13 Optional Devices Disconnecting an eS A T A device When you have finished using an eSA T A device, you can follow the procedures below in order to disconnect it: 1. W ait fo r the indica tor light of an eSA T A devi ce to go out to make sure all activity has stopped.
User ’s Manual 8-14 Optional Devices Figure 8-9 Connecting the monitor ca ble to the external monitor port 3. T urn the external monitor ’ s powe r on. 4. T urn the computer's powe r on. When you turn on the power , th e computer will automatically recog nize the monitor and determine whether it is a color or monochrome device .
User ’s Manual 8-15 Optional Devices HDMI The Video data on your computer can be viewed on a TV set. T o do so, connect your computer ’s HDMI out port to the TV using the HDMI out cable. Y ou can use the hotkeys FN + F5 to change the display device.
User ’s Manual 8-16 Optional Devices Settings for display video o n HDMI T o view video on the HDMI device, be sure to configure th e following settings otherwise you may find that nothing is displayed. Select HD Form at T o select the display mode, follow the steps as detailed below: 1.
User ’s Manual 8-17 Optional Devices REGZA Link (PC Contr ol) HDMI out port can connect wi th T ype A connector HDMI cable. One HDMI cable can send and re ceive video, audio and control signals.HDMI-CEC (Consume r Electronics Control) is a standard in the CE Industry which allows devices to work together over an HDMI cable.
User ’s Manual 8-18 Optional Devices 4. T urn the computer on. Security lock A security locks enable you to anchor your computer to a desk or other heavy object in order to help prevent unauthorized removal or theft.
User ’s Manual 9-1 Chapter 9 T roubleshooting TOSHIBA have designed this computer for durability , ho wever , should problems occur you are able to use the procedures detailed in this chapter to help determi ne the cause.
User ’s Manual 9-2 T roubleshooting Preliminary c hecklist Y ou should always consider the simple st solution first - the items detailed in this checklist are easy to fix and yet may cause what appe.
User ’s Manual 9-3 T roubleshooting Record your observations so you can describe them in detail to your reseller , dealer or service provider . Hardware and system checklist This section discusses problems ca used by your computer ’s hardware or attached peripherals.
User ’s Manual 9-4 T roubleshooting System start- up When the computer does not start pr operly , check the following items: ■ Self test ■ Power Sources ■ Power-on Password Self test While boo.
User ’s Manual 9-5 T roubleshooting Overheating power down If the processor's temperature reaches an unacceptably high level with either setting, the computer will auto matically shut down to prevent any damage - in this instance all unsaved data in memory will be lost.
User ’s Manual 9-6 T roubleshooting Battery If you suspect a problem with the battery , you shoul d check the status of the DC IN in dicator as well as the Battery indicator . Please refer to Chapter 6, Power and Power-up Modes for more information on these indicators, together with general battery operation.
User ’s Manual 9-7 T roubleshooting Real Time Clock Password Keyboard Keyboard problems can be caused by the setup and conf iguratio n of the computer - please refer to Chapter 5, The Keyboard for further information. Problem Pro cedure The following message is displayed on the LCD: RTC battery is low or CMOS checksum is inconsistent.
User ’s Manual 9-8 T roubleshooting Internal display p anel Apparent display panel problems may b e related to the computer's setup and configuration - please refer to Chapter 7, H W Setup and Passwords , for further information.
User ’s Manual 9-9 T roubleshooting Solid S tate Drive Hard disk drive Problem Pro cedure Computer does not boot from hard disk drive Check to see whether that is a floppy diskette in the floppy diskette drive or a CD-ROM/DVDROM in the optical disc drive - if so remove it and try to start the computer again.
User ’s Manual 9-10 T roubleshooting DVD Supe r Multi drive For further information, please refer to Chapter 4, Operating Basics . Problem Pro cedure Y ou cannot access a CD/DVD in the drive Make sure the drive's disc tray is securely closed - press it gently into the computer until it clicks into place.
User ’s Manual 9-1 1 T roubleshooting USB floppy diskette drive The USB floppy diskette d rive is available o nly as an option. For further information, please refer to Chapter 4, Operating Basics . ExpressCard For further information, please refer to Chapter 8, Optional Devices .
User ’s Manual 9-12 T roubleshooting SD/SDHC memory card, mi niSD/microSD Card For further information, please refer to Chapter 8, Optional Devices .
User ’s Manual 9-13 T roubleshooting Memory S tick/Memory S tick PRO/Memory S tick PRO Duo For further information, please refer to Chapter 8, Optional Devices .
User ’s Manual 9-14 T roubleshooting MultiMediaC ard For further information, please refer to Chapter 8, Optional Devices . Infrared receiver window If you are using a USB mouse, you should also refer to both the USB device section in this chapter , and the documen tation supplied with your mouse.
User ’s Manual 9-15 T roubleshooting Double-tapping does not work In this instance, you should initiall y try changing the double-click speed setti ng within the Mouse Control utility . 1. T o access this utility , click Sta rt → Control Panel → Hardware and Sound → Mouse icon.
User ’s Manual 9-16 T roubleshooting USB mouse Problem Procedure On-screen pointer does not respond to mouse operation In this instance the system might be busy . T ry moving the mouse again after waiting a short while. Check to make sure the T ouchpad isn't enabled.
User ’s Manual 9-17 T roubleshooting Fingerprint Sensor USB device In addition to the information in this section, p lease also refer to the documentation supplied with yo ur USB device. USB Sleep and Charge functi on Problem Procedure Reading of the fingerprint was not successful.
User ’s Manual 9-18 T roubleshooting When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons. When this ha ppens, disconne ct an external device if some external devices are connected.
User ’s Manual 9-19 T roubleshooting eSA T A device In addition to the information in this section, p lease also refer to the documentation supplied with your eSA T A device . External devices connected to the compatible port s do not work wh en connecte d to a comp atible port.
User ’s Manual 9-20 T roubleshooting Additional mem ory module Please also refer to Chapter 8, Optional Devices , for further information on installing and removing memory modul es. Sound system In addition to the information in this section, p lease also refer to the documentation supplied with your a udio device.
User ’s Manual 9-21 T roubleshooting V olume control External monitor Please also refe r to Chapter 8, Optional Devices , and to the documentation supplied with yo ur monito r for further information. Check within the Win dows Device Manager application to ensure the sound func tion is enabled.
User ’s Manual 9-22 T roubleshooting Modem No display Try adjusting the contrast and brightness controls on the external monitor . Press the FN + F5 hot key in order to change the display priority and ensure th at it is not set for the internal display panel only .
User ’s Manual 9-23 T roubleshooting LAN Y ou place a ca ll, but a connection can’t be made Make sure that the settings are correct within your communication application. After making a call you can’t hear a ring Ensure that the communication application's tone or pulse dialling selection feature is set correctly .
User ’s Manual 9-24 T roubleshooting Wireless LAN If the following procedures do not re store LAN access, consult your LAN administrator . For more information on wireless communication, refer to Chapter 4, Operating Basics . Bluetooth For further information on Bluetooth wire less communication, please refer to Chapter 4, Operating Basics .
User ’s Manual 9-25 T roubleshooting HDMI m onitor output function DisplayPort monito r output function Problem Pro cedure No display T ry adjusting the cont rast and b rightness controls on the television. Press the FN + F5 hot key in order to chang e the display priority and ensure th at it is not set for the internal display panel only .
User ’s Manual 9-26 T roubleshooting Video Playback FM tuner TV T uner Problem Pro cedure DVD does not play smoothly when using the Windows Me dia Center of the DVD playing software T ry settin g the configuration in the BIOS setup.
User ’s Manual 9-27 T roubleshooting T OSHIBA support If you require any additional help using your compu ter or if you are having problems operating the computer, you may need to cont act TOSHIBA for additional techni cal assistance.
User ’s Manual 9-28 T roubleshooting Where t o writ e If you are still unable to solve the prob lem and suspect that it is hardware related, write to TOSHIBA at the nearest location listed below: Outside of Europe In Europe Australia TOSHIBA Australia Pty .
User ’s Manual 10-1 Chapter 10 Disclaimers This chapter slates the Disclaime r(s) information applicable to TOSHIBA computers. CPU Central Processing Unit ("CP U") Performance Disclaimer.
User ’s Manual 10-2 Disclaimers Under some conditions, your computer product may automatically shut- down. This is a normal protective feat ure designed to reduce the risk of lost data or damage to the product when used outside recommended conditions.
User ’s Manual 10-3 Disclaimers Battery Life Battery life may vary considerably depend ing on product model, configuration, applications, power ma nagement settings and features utilized, as well as the natural perf ormance variations produced by the design of indi vidual compone nts.
User ’s Manual 10-4 Disclaimers Wireless LAN The transmission speed over th e wireless LAN and th e distance over which wireless LAN can re ach may vary depen ding on surro unding electromagnetic environment, obstacles, access po int design and configuration, and client design and so ftware/hardware configurations.
User ’s Manual 10-5 Disclaimers LCD Brightness and Eye St ain Y our display panel has a brightness approaching th at of a TV device. We recommend that you adjust the bright ness of yo ur LCD to a comfortable level to prevent possible strain on your eyes.
User ’s Manual Appendixes-1 Appendixes T able of Content s Appendix A S pecifications................... ...................... ....................... ................ A-1 Appendix B Display Controller ... ....................... ..................
User ’s Manual A-1 Appendix A S pecifications This appendix summarizes the computer ’ s te chnical specifications. Environme nt al require ment s Power Requirement s Operating Non-oper ating Ambie.
User ’s Manual A-2 Built-in Mod em The ability of th is feature is d epending on th e model you pu rchased. Network control unit (NCU) T ype of NCU AA T ype of line T elephone line (an alog only) T .
User ’s Manual B-1 Appendix B Display Controller Display controller The display controller in terprets software commands into hardware commands that turn particular pixels on or off.
User ’s Manual C-1 Appendix C V .90/V .92 The TOSHIBA internal modem uses V .90 technolog y . The modem is capable of downstream speeds of 56Kbps (kilobits per second) when connected to an Internet service provi der that su pports V .
User ’s Manual C-2 T able Result cod es for a V .90 connection *EC stands for the Error Control me thod, which appears only when the extended result codes configuration op tion is enabled . EC is replaced by one of the following symbols, depending on the error control method used.
User ’s Manual C-3 A T Command -V90=* V .90 Dia l Line Rate -V90 sets the maximum V .90 downstream that the modem attempts to connect -V90=0 V .90 di sabled -V90=1 V .
User ’s Manual D-1 Appendix D Wireless LAN This appendix is intended to hel p you get your Wireless LAN network up and running, with a mi nimum of parameters. Card S pecifications Form Factor Mini Card Compati bility ■ IEEE 802.1 1 S tandard for Wireless LANS ■ Wi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance.
User ’s Manual D-2 Radio Characteristics Radio Characteristics of Wireless LAN Cards may vary according to: ■ Country/region where the product was purcha sed ■ T yp e of product Wireless communication is often subject to local radio regulations.
User ’s Manual D-3 T able Wireless IEEE 802.1 1 Channels Sets (Revision B and G) When installing Wireless LAN cards, the channel configuration is managed as follows: ■ For wireless clients that op.
User ’s Manual D-4 T able Wireless IEEE 802.1 1 Channels Sets (Revision A) Frequency Range Channel ID 5 150-5850 MHz Note 36 5180 40 5200 44 5220 48 5240 52 5260 56 5280 60 5300 64 5320 100 5500 *3 .
User ’s Manual D-5 *1 Factory-set defaul t channels *2 Refer to the sheet Approved Countries/Regi ons for use for the countries/regions that in which these channels can be used. *3 These channels are ava ilable to A/B/G/N combo type only . *4 Available Area: US (USA, CANADA) only .
User ’s Manual E-1 Appendix E AC Power Cord and Connectors The AC input plug of power cord must be compatible with various international AC power outlets. Power cords need to meet the local standards and the specifications listed as below: Length: Minimum 1.
User ’s Manual E-2 Certification agencies In Europe, two conductors power cord must be VDE type, H05VVH2-F or H03VVH2-F and for three conductors power cord must be VDE type, H05VV -F .
User ’s Manual E-3 USA Australia Europe United Kingdom Canada China.
User ’s Manual F-1 Appendix F T OSHIBA PC Health Monitor The TOSHIBA Health Monitor soft ware program monitors computer system functions such as power consumpt ion, the cooling system and HDD Drop sensor . It al erts users of specific system conditi ons via pop-up messag es.
User ’s Manual F-2 The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA's obligations under its st andard li mited warranty in any way . TOSHIBA's st anda rd limited warranty terms and limitations apply . Visit http://www .
User ’s Manual Glossa ry-1 Glossary The terms in this glossary cover topi cs related to this manual. Alternate naming is included for reference. Abbreviations AACS: advanced access content system AC.
User ’s Manual Glossa ry-2 Glossary GPS: Global Positi oning System HD+: High Definition Plus IDE: integrated drive el ectronics IEEE: Institute of Electrical and Electronics Engineers I/O: input/ou.
User ’s Manual Glossa ry-3 Glossary alphanumeric: Keyboard characte rs including letters, numbers and other symbols, such as punctuation ma rks or mathematica l symbols. alternating current (AC): Electric current that reve rses its directi on of flow at regular intervals.
User ’s Manual Glossa ry-4 Glossary buffer: The portion of the computer ’s me mo ry where data is temporarily stored. Buffers often compe nsate for differences in the rate of flow from one device to another . bus: An interface for transmission of signals, data or electric power .
User ’s Manual Glossa ry-5 Glossary comp atibility: 1) The ability of one compu ter to accept and process d ata in the same manner as another comp uter without modifying th e data or the media upon which it is b ein g transferred. 2) the ability of one device to connect to or comm unicate with another system or component.
User ’s Manual Glossa ry-6 Glossary device drive r: A program (called a "driver") that pe rmits a computer to communicate with a device. dialog bo x: A window that accepts user in put to make system settings or record other info rmation. disable: T o turn a computer optio n off.
User ’s Manual Glossa ry-7 Glossary E echo: T o send back a reflection of the transmitted data to the sending device. Y ou can display th e information on the screen, or output it to the printer , or both.
User ’s Manual Glossa ry-8 Glossary G gigabyte (GB): A unit of data storage equal to 1024 megabytes. See also megabyte. graphics: Drawings, pictures, or other images, such as cha rts or graphs, to present information. H hard disk: A storage device composed of a rigid platter or platters that can be magnetically coded with data.
User ’s Manual Glossa ry-9 Glossary I/O: Input/output. Refers to acceptance and transfer of data to and from a computer . I/O devices: Equipme nt used to communicate with the computer and transfer data to and from it. IrDA 1.1: An industry standard that enables cableless infrared serial data transfer at speeds of up to 4 Mbps.
User ’s Manual Glossary-10 Glossary memory: T ypically re fers to the computer 's main memory , where programs are run and data is temporarily stored and processed. Memory can be volatile and hold data temporarily , such as RAM, or it can be n onvolatile and h old data permanently , such as ROM.
User ’s Manual Glossary-1 1 Glossary operating system: A group of programs that controls the basic operation of a computer . Operating system functions include in terpreting programs, creating data files, and controll ing the transmission and receipt (input/outpu t) of data to and from memory and peripheral device.
User ’s Manual Glossary-12 Glossary R Radio frequency interference (RFI ) shield: A metal shield enclosing the printed circuit boa rds of the printer or computer to preven t radio and TV interference. All computer equ ipment generates radio frequency signals.
User ’s Manual Glossary-13 Glossary soft key: Key combinations that emulate keys on the IBM keyboard, change some con figuration options, stop program execution, and access the nume ric keypad overlay . software: The set of programs, procedures and related documentation associated with a computer system.
User ’s Manual Glossary-14 Glossary Wi-F i ® : A registered trademark term of the Wi-Fi Allianc e that stands for Wireless Fidelity , and is another term for the communication protocol to permit an Ethernet connection using wireless communication components.
User ’s Manual Index-1 Index A AC adaptor, 1-8 additional, 1-20 connecting, 3-2 DC IN 19V jack, 2-7 ASCII characters, 5-5 B Battery charging, 6-5 extending ba ttery life, 6-8 indicator, 2-16, 6- 2 M.
User ’s Manual Index-2 FN + F5 (Output), 5-3 FN + F6 (Brightness Down), 5- 3 FN + F7 (Brightness Up), 5-4 FN + F8 (Wireless), 5-4 FN + F9 (Touch Pad), 5-4 FN + spac e (Zoom), 5-4 Function buttons, 4.
User ’s Manual Index-3 user, 6-11 Pointing device Touch Pad, 2-11, 4-1 Ports, 1-8 External monitor, 1-8 USB, 1-8 Power conditions, 6-1 Hibernation Mode, 3-8 indicator, 6-3 panel power on/off, 6- 12 .
User ’s Manual Index-4 T TOSHIBA Assist, 1-16 TOSHIBA ConfigFree, 1-17 TOSHIBA Disc Creator, 1- 17, 4-21 TOSHIBA HDD Protection, 1-14 TOSHIBA PC Diag nostic Tool, 1- 15 TOSHIBA support, 9- 27 TOSHIB.
An important point after buying a device Toshiba Satellite A500/ Satellite Pro A500/ Satellite A500D/ Satellite Pro A500D series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Toshiba Satellite A500/ Satellite Pro A500/ Satellite A500D/ Satellite Pro A500D series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Toshiba Satellite A500/ Satellite Pro A500/ Satellite A500D/ Satellite Pro A500D series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Toshiba Satellite A500/ Satellite Pro A500/ Satellite A500D/ Satellite Pro A500D series you will learn all the available features of the product, as well as information on its operation. The information that you get Toshiba Satellite A500/ Satellite Pro A500/ Satellite A500D/ Satellite Pro A500D series will certainly help you make a decision on the purchase.
If you already are a holder of Toshiba Satellite A500/ Satellite Pro A500/ Satellite A500D/ Satellite Pro A500D series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Toshiba Satellite A500/ Satellite Pro A500/ Satellite A500D/ Satellite Pro A500D series.
However, one of the most important roles played by the user manual is to help in solving problems with Toshiba Satellite A500/ Satellite Pro A500/ Satellite A500D/ Satellite Pro A500D series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Toshiba Satellite A500/ Satellite Pro A500/ Satellite A500D/ Satellite Pro A500D series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
