Instruction/ maintenance manual of the product R940S9440 Toshiba
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GMAD00337011 12/12 If you need assistance: ❖ T echnical support is av ailable on line at T oshiba’ s W eb site at support.toshiba.com At this W eb site, you will find answers for many commonly asked technical questions plus many downloadable software driv ers, BIOS updates, and other downloads.
2 5.375 x 8.375 ver 2.3 Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
3 5.375 x 8.375 ver 2.3 Critical Applications The computer you have purchased is not designed for any “critical applications. ” “Critical applications” means life s upport sy stems, medical ap.
4 5.375 x 8.375 ver 2.3 This device complies with P art 15 of the FCC Rules. Operation is subject to the following tw o conditions: ❖ This device may not cause harmful interference. ❖ This device must accept an y interferen ce receiv ed, including interference that may cause undesired operatio n.
5 5.375 x 8.375 ver 2.3 frequency ra nge 5.15 GHz to 5. 25 GHz to reduce the pote ntial for harmful interference to co-channel Mobile Sat ellite systems. High power radars are allocated as prim ary users of the 5.25 GHz to 5.35 GHz and 5.65 GH z to 5.
6 5.375 x 8.375 ver 2.3 Canada – Indust ry Canada (IC) This device complies with RSS 210 of Industry Canada. The installer of this radio equipment mu st ensure that the antenna is located or pointed.
7 5.375 x 8.375 ver 2.3 EU Declaration of Conformity TOSHIB A declares that this product conforms to t he following Standards: This product is carrying the CE-Mark in accordance w ith the related European Directiv es. The party responsible for CE- Marking is TOSHIB A Europe GmbH, Hammfelddamm 8, 41460 Neuss, Ger many .
8 5.375 x 8.375 ver 2.3 VCCI Class B Information Ta i w a n The legal communications mentioned in the abov e item refer to radio communications operated in accordan ce with telecommunication laws and regulations.
9 5.375 x 8.375 ver 2.3 2. Indication The indication shown belo w appears on this equipment. 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 DS: This equipment uses DS-SS modulation. O F : This equipment uses OFDM modulation. 3 The interference range of this equipment is less than 40m.
10 5.375 x 8.375 ver 2.3 The following rest rictions apply: ❖ Do not disassemble or modify the de vice. ❖ Do not install the embedded wire less module into other device. ❖ 5.17 GHz to 5.23 GHz for indoor use only . Europe - Restrictions for us e of 2.
11 5.375 x 8.375 ver 2.3 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries O: allowed x: forbidden ❖ T o remain in conformance with Euro pean spectrum usage laws for W ireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply .
12 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnolo gy Interoperability Bluetooth ® Cards from TOSHIB A are designed to be interoperable with any product with Bluetooth wireless technology that .
13 5.375 x 8.375 ver 2.3 Because products with Bluetooth wireless technology operate within the guidelines found in radio frequen cy safety standards and recommendations, TOSHIB A believes Bluetooth wireless technology is safe for use by consumers.
14 5.375 x 8.375 ver 2.3 Location of the Required Label (Sample shown below . Location of the la bel and manufacturing information may va r y .) Copyright This guide is copyrighted by T oshiba America Information Systems, Inc. with all rights reserved.
15 5.375 x 8.375 ver 2.3 TOSHIB A BE LIABLE FOR ANY INCIDENT AL, CONSEQUENTIAL, SPECIAL, OR EXEMPLAR Y DAMA GES, WHETHER BASED ON T OR T , CONTRA CT OR O THER WISE, ARISING OUT OF OR IN CONN ECTION WITH THIS MANU AL OR ANY O THER INFORMA TI ON CONT AINED HEREIN OR THE USE THEREOF .
16 5.375 x 8.375 ver 2.3 Computer Recycling Information As part of a commitment to people and the future, T oshiba promot es the ef ficient use of resources by working to achie ve our zero-waste-to-landf ill goal at all our production sites.
17 5.375 x 8.375 v er 2.3 Contents Introduction ................ ................................................................ 24 This guide ...............................................................26 Safety icons ............................
18 Contents 5.375 x 8.375 v er 2.3 Check list .......................................................... 34 Precautions .......................................................34 Important information on your computer’s cooling fan ..................
19 Contents 5.375 x 8.375 v er 2.3 Connecting an external monitor via the DisplayPort™ ..............................................70 Directing the display output when you turn on the computer ..................................70 Adjusting the quality of the external display .
20 Contents 5.375 x 8.375 v er 2.3 Charging the RTC battery .................................. 87 Monitoring main battery power ...............................88 Determining remaining battery power ...............89 What to do when the main battery runs low .
21 Contents 5.375 x 8.375 v er 2.3 Removing memory media ............................... 112 Using the eSATA/USB combo port ........................113 Using the expansion port ......................................113 Chapter 5: Utilities ...........
22 Contents 5.375 x 8.375 v er 2.3 Problems when you turn on the computer ............141 The Windows ® operating system is not working .................................................143 Using Startup options to fix problems ............ 144 Internet problems .
23 Contents 5.375 x 8.375 v er 2.3 Output (Display switch) ..................................172 Display brightness .......................................... 173 Disabling or enabling wireless devices............173 Disabling or enabling the touch pad .
24 I n t roduct ion W elcome to the world of powerful, portable, multimedia computing. W ith your T oshiba computer , your work and entertainment can accompan y you where ver you go.
25 Introduction 5.375 x 8.375 ver 2.3 needs, which can sav e you mone y , sa ve ener gy , and help protect the climate. Vi s i t http://www .energystar .gov or http://www .energystar .gov/powermanagement for more information regarding the ENERGY ST AR ® Program.
26 Introd uctio n This guide 5.375 x 8.375 ver 2.3 This guide This guide introduces the computer's features as well as some basic procedures needed to perform tasks in W indo ws 8. Y ou can: ❖ Read the entire guide from beginning to end. ❖ Skim through an d stop wh en a topic interests you.
27 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety inst ructions that must be observed to av oid potential hazards that c o uld result in personal injuries, damage to your equipmen t, or loss of data.
28 Introd uctio n Other documentation 5.375 x 8.375 ver 2.3 Y our computer’ s features and specifications Certain computer chassis are de signed to accommodate all possible configurations for an entire product Series.
29 Chapter 1 Getting Started This chapter provides tips for us ing your computer ef fecti v ely , summarizes how to connect components, and explains what to do the first time you use your computer .
30 Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as ai r conditioner vent s or heaters.
31 Getting Started Selecting a place to work ❖ A void glare: position the notebook so that light sources (lam ps or windows) do not shine or reflect directly into your eyes. Place the notebook display away from bright light sources or reduce the light inten sity from windows by using blinds.
32 Getting Started Selecting a place to work ❖ Alternati ve k eyboards, such as the split curved k eyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the ke yboard or on the work surface when typing.
33 Getting Started Selecting a place to work ❖ T ake short, strategically spaced rest breaks to av oid e ye strain and body fatigue. For e xample, stand up and walk around or stretch for a few minutes ev ery hour . ❖ T a king regular breaks is especially important if you are working long hours on your comput er or working on a deadline.
34 Getting Started Selecting a place to work Health Administration W eb site at: http://www .osha.gov/SL TC/et ools/computerworkstatio ns/ Check list ❏ Is your chair comfortable - does it support yo.
35 Getting Started Selecting a place to work Never allow any liquids to spill into any part of your computer , and never expose the computer to rain, water , seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury .
36 Getting Started Setting up your computer ❖ Scan all ne w files for viruses . This precaution is especially impor tant for f iles you recei ve via email or do wnload from the In ternet. Occasionally , even ne w programs you buy from a supplier may contain a comput er virus.
37 Getting Started Connecting to a po wer sour ce T o use external po wer or to char ge the battery you must attach the A C adaptor . See “Connecting to a power source” on page 37 . Please handle your computer carefully to avoi d scratching or damaging the surface.
38 Getting Started Connecting to a power so ur ce (Sample Illustration) P ower cor d/cable and A C adaptor T o connect A C po wer to the computer: 1 Connect the po wer cord/cable to the A C adaptor .
39 Getting Started Char ging the main battery 3 Connect the po wer cord/cable to a li ve electrical outlet. The A C po wer light on the indicator panel glows green. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury .
40 Getting Started Using the computer for the fir st time Using the computer for the first time The computer is now ready for you to turn it on and be gin using it, see “Exploring Y our Computer’ s Feat ures” on page 102 .
41 Getting Started Re gistering your computer with T oshiba The first time you turn on your computer , the setup guides you through steps to set up your soft ware.
42 Getting Started T o Restart your computer 3 In the lo wer right of the screen click the Pow e r ( ) icon. (Sample Image) Shut down 4 Highlight Shut down while holding the Shift ke y , and then click the Shut down option. The computer closes all open applications, shuts down the operating system, and then turns off.
43 Getting Started Adding optional external de vices If you power down using the Sleep command and the battery discharges fully , your unsaved information will be lost. Be sure to save your work first. 3 In the lo wer right of the screen click the Pow e r ( ) icon.
44 Getting Started Adding memory (optional) memory if you use complex software or process lar ge amounts of data. Installing a memory module Memory modules can be installed in the memory mo dule slots on the underside of the computer . Y ou will need a small Phillips screwdri v er for this procedure.
45 Getting Started Adding memory (optional) Pressing the power button before shutting down the Windows ® operating system could cause you to lose your work . Make sure the system indicator panel's storage drive light and the drive in-use light are off.
46 Getting Started Adding memory (optional) 8 Using a small Phillips screwdri ver , loosen the screw(s) that secures the memory module slot co ver . (Sample Illustration) R940—Removing the memory module slot cover (Sample Illustration) R950—Removing the memory module slot cover 9 Remove the memory module slot cov er .
47 Getting Started Adding memory (optional) Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up. Avoid touch ing the connector on the memory module or on the computer .
48 Getting Started Adding memory (optional) aligning the connector ’ s notch with the m atching key in the socket. (Sample Illustration) Align ing the memory mod ule with the so ck et 14 Firmly press the mem ory module into the memory slot’ s socket at approximately a 30-de gree angle (to the horizontal surf ace of the computer).
49 Getting Started Adding memory (optional) (Sample Illustration) Pr essing down on the memory module Do not force the memory module into posit ion. The memory module should be completely in serted into the socket and lev el when secured in place.
50 Getting Started Adding memory (optional) 18 T urn the com puter right side up. Make sure to remove the soft cloth from the work surface be fore restarting the computer .
51 Getting Started Adding memory (optional) Do not try to remove a memor y module with the computer turned on. Y ou can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hibernation mode. The computer could hang up the next time you turn it on and data in memory will be lost.
52 Getting Started Adding memory (optional) Always mak e sure your co mputer and AC adaptor have adequa te ventilation and are prote cted from ove rheating when the power is t urned on or when an AC adaptor is connected to a power out let (even if y our computer is in Sleep mode).
53 Getting Started Recovering the Internal Stora ge Drive From time to time, Windows ® will display a pop-up that says, “Do you want to allow the following program to make changes to this computer?” This is a security feature to prevent programs or people from doing things on your computer without your permission.
54 Getting Started Recovering the Internal Stor ag e Drive ❖ During the recovery process your computer must be connected to an external power source via the AC adaptor . ❖ When you restore your system, only the operating system files, applications, and driv ers originally shipped with the computer are restored.
55 Getting Started Recovering the Internal Stora ge Drive T o create recov ery media: 1 From the Start screen begin typing Recovery Media Cr eator and click your select ion, or if you are i n the Desktop, move your pointer over the upper or lower right corner of the screen.
56 Getting Started Recovering the Internal Stor ag e Drive All information stored on your DVDs or USB flash drive(s) will be erased during the process of creating the recovery media. Be sure to save the information stored on your external media to another storage device before executing this procedure, or use bla nk media.
57 Getting Started Recovering the Internal Stora ge Drive T o recov er your internal stor age driv e from recov ery media: 1 Make sure your computer is turned off. 2 Do one of the following: ❖ If your recov ery fi les are on D VDs, insert the f irst recovery D VD into your opt ical disc dri ve.
58 Getting Started Recovering the Internal Stor ag e Drive Y ou can recov er the factory default software (refresh your PC), while the computer will attempt to back up your data usi ng the utilities stored on y our comp uter’ s internal storage drive: TECHNICAL NOTE: Y our data will be copied into the backup folder .
59 Getting Started Recovering the Internal Stora ge Drive The “Refresh your PC” screen appears. (Sample Image) Refr esh your PC scr een T oshiba does not guarantee successful data back up. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 79 ).
60 Getting Started Recovering the Internal Stor ag e Drive 8 Y our system will restart. The “Refreshing your PC” windo w appears. When the process is complete your system will reboot y our W indo ws ® operating system. Reset your PC The recovery process deletes information stored on the internal storage drive.
61 Getting Started Recovering the Internal Stora ge Drive 5 Scroll do wn to “Remove ev eryt hing and reinstall Wi ndows, ” and click Get Started . The “Reset your PC” screen appears. (Sample Image) Reset your PC scr een 6 Click the Next button.
62 Getting Started Recovering the Internal Stor ag e Drive The “Ready to reset your PC” screen appears. (Sample Image) Ready to r eset your PC screen 8 Click the Reset b utton. The “Resetting your PC” window a ppears. When the process is complete your system will reboot you r W indo ws ® operating system.
63 Getting Started Using the T oshib a Dual P ointing Device Application Installer . In the list that appears, click your selection. (Sample Image) Installing drivers and applications 2 Click Next . 3 Click the item you want to install. 4 Click Install .
64 Getting Started Using the T oshiba Dual P ointing Devi ce AccuPoint ® II pointing de vice —Mo v es the cursor and selects items on the screen. T o mov e the cursor , gently push the pointing device in the direction you want the cursor to move. Pushing harder on the pointing device mov es the cursor faster .
65 Getting Started Using the T oshib a Dual P ointing Device Refer to the table below for specif ic instructions on performin g each operation. The pointer is the icon (usually an arrow) that moves on the screen when you slide your finger across the touch pad or move a mouse connected to your computer .
66 Getting Started Using the T oshiba Dual P ointing Devi ce Adjusting touch pad settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to rando m locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and acti v ate other user interface elements.
67 Getting Started Using the T oshib a Dual P ointing Device accidental light touches or taps on the touch pad may select an item or text on the screen, and potentially the item or text may be replaced by the next character you type. ❖ T emporarily disable the touch pad , so that it does not respond to touch or button presses while you type.
68 Getting Started Connecting an external device The function of the secondary (right-hand) button depends on the program you are using. It usually corresponds to the right mouse button (“right-clicking”). Check your prog ram’ s docum entation to determine whether it uses the right mouse button.
69 Getting Started Using external display de vices (Sample Illustration) V ideo ports on left side of computer Selecting video cables T o connect a device to the HDMI™ Out port, you must purchase an HDMI™ cable.
70 Getting Started Using external display de vices T o locate your RGB port, please refer to your Quick Start document. Y ou can change the display settings by pressing the () + P keys, or by configuring the display properties settings. Connecting an external monitor via the DisplayPort™ (A vailable on certain models.
71 Getting Started Using external display de vices Depending upon the type and number of external display devices connected to your computer, your a v ailable display options will vary , but will incl.
72 Getting Started Customizing your comp uter’ s settings Customizing your computer’ s settings There are sev eral w ays in which you can custom ize your computer to suit your particular requirements. Y ou can go into yo ur computer settings to make adjustments to your comp uter to suit your needs.
73 Getting Started Caring for your computer Using a computer lock Y ou may want to secure your comput er to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.
74 Chapter 2 Learning t he Basics This chapter giv es some computing tips and provides important information about basic features. Computing tips ❖ Sav e your work frequently . Y our work stays in the computer’ s temporary memory un til you sav e it to the internal storage driv e.
75 Learning the Basics Using the ke yboar d ❖ Use Error-checking and Disk Defr agmenter re gularly to check and optimize disk space a nd improv e performance. ❖ Scan all ne w files for viruses. This precaution is especially impor tant for f iles you recei ve via external media, email, or download from the Internet.
76 Learning the Basics Using the ke yboard T o capture a print screen of the entire screen, pre ss the Fn + PRTSC key . (This only applies to models with a 10-key keypad) T o capture only the active window displayed, press Fn + AL T while simultaneously pressing the PR TSC key .
77 Learning the Basics Mouse pr operties Special Windows ® keys (Sample Illustration) Special W indo ws ® keys Y our computer’ s keyboard has one ke y and one b utton that hav e special functions in W indo ws ® : ❖ Win d ow s ® key —T oggles between the Desktop screen and the last app opened on the Start scr een.
78 Learning the Basics Starting an app Starting an app T o Start an app on the Start sc reen, mov e your pointer ov er the appropriate tile and click to open. T o Start an app from the Desktop, move your pointer over the upper or lower right corner of th e screen.
79 Learning the Basics Saving your work Saving your work Before you turn off the computer using the Shut down command, sav e your work on the internal stor age driv e, e xternal media, flash media, or optical disc. This is one of the most imp ortant rules of computing.
80 Learning the Basics Using the optical disc drive For optimum DVD performance, it is recommended that you play DVDs while running the computer on AC power . When viewing DVD movies use the DVD Player software that came with your computer . Optical disc drive components The optical disc dri ve is located on the side of the computer .
81 Learning the Basics Using the optical disc drive Inserting an optical disc T o insert an optical disc into the dri ve: 1 Make sure the computer is turned on. The dri ve will not open if the computer’ s power is off. 2 Make sure the dri ve’ s in -use indicator light is off.
82 Learning the Basics Using the optical disc drive If your disc does not run using this m ethod, try using an application that is associated with the media on the disc. For example, if it is a music CD, open Windo ws Media ® Player and use it to select and then play the CD.
83 Learning the Basics T oshiba’ s online r esour ces Removing a disc with the computer on T o remove an optical disc w ith the comput er turned on: 1 Press the eject bu tton on the dri ve. Do not press the eject button while the drive in-use indicator light is glowing.
84 Chapter 3 Mobile Computing This chapter cov ers all aspects of using your computer while trav eling. T oshiba’ s energy-saver design Y our computer enters a low-po wer suspension mode when it is not being used, thereby co nserving energy and saving money in the process.
85 Mobile Computing Running the computer on battery power ❖ EasyGuard Connect —to help users establish a rel iable wired or wireless conn ection effortlessly and quickly . ❖ EasyGuard Opti mize —to enable users to c ustomize system settings to be more productive.
86 Mobile Computing Running the computer on battery power For optimum optical media performance, it is recommended that you play DVDs while running the computer on AC power . For more information about Windows ® power plans, see “Power Plans” on page 92 .
87 Mobile Computing Running the computer on battery power T o charge the main battery while it is in your computer, plug the computer into a li ve electrical ou tlet.
88 Mobile Computing Monitoring main battery power Depending on your system, the R TC battery may only charge while the computer is turned on. T o recharge the R TC battery , plug the computer into a li ve electrical outlet and leave the computer po wered on for 24 hours.
89 Mobile Computing Monitoring main battery power HINT : Be careful not to confuse the battery light ( ) with the ON/OFF light ( ) . When the ON/OFF light flashes amber , it indicates that the system is suspended (using the Windows ® operating system Sleep command).
90 Mobile Computing Monitoring main battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaini ng charge frequently if you are working in temperatures below 50 degrees Fahrenheit.
91 Mobile Computing Monitoring main battery power 4 Click Change advanced power settings . The Advanced settings tab of the Po wer Options window appears. 5 Double-click Battery to display the battery op tions. (Sample Image) Advanced settings tab of P ower Options scr een 6 Configure the alarm settings to suit your needs.
92 Mobile Computing Monitoring main battery power Microsoft ® has combined these options into preset Po wer Plans. Using one of these power plans lets you choose betw een maximum power sa vings and peak system performance. Y ou may also set individual po wer -saving options to suit your o wn needs.
93 Mobile Computing Using the eco power plan 6 Click Change advanced power settings to access settings for battery notification lev els, inte rnal storage driv e po wer sav e time, etc. Y ou can click the plus signs to expand each item and to see what settings are a v ailable for each item.
94 Mobile Computing Changing the main battery shortened. T o enable or disable the eco power plan, press the eco Utility ® button. (Sample Illustration) R940—Locating the eco Utility ® bu t t on (.
95 Mobile Computing Changing the main battery Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object. This could cause serious injury or fire, and could also damage the battery pack and computer .
96 Mobile Computing Changing the main battery (Sample Illustration) R950—Unlo cking the battery r elea se lock 6 Slide and hold the battery releas e latch to release the battery .
97 Mobile Computing Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately . Always dispose of used battery packs in compliance with all applicable laws and regulations.
98 Mobile Computing T aking car e of your battery 3 Slide the battery release lo ck to the locked position. (Sample Illustration) R940—Locking the battery r elease loc k (Sample Illustration) R950—Locking the battery r elease lock 4 T urn the com puter right side up.
99 Mobile Computing Disposing of used batteries ❖ A void touching the metal terminals of the battery with an other metal object. Short-circui ting the battery can cause it to ov erheat and may cause damage to the battery or the computer . ❖ Do not incinerate a spent battery , as this could cause it to explode and release caustic liquid.
100 Mobile Computing Disposing of used b atteries Never attempt to dispose of a battery pack by burning or by throwing it into a fire, and never allow exposure to a heating apparatus (e.g., microwave oven). Heat can ca use a battery pack to explode and/or release caustic liquid, both which may possibly cause serious injury .
101 Mobile Computing T raveling tips T raveling tips The en vironmental precautions listed in “Selecting a place to work” on page 29 , also apply while traveling. ❖ Nev er lea ve your computer on a sunn y ledge or in a place where it could get wet or covered in dust.
102 Chapter 4 Exploring Y our Computer’ s Features In this chap ter , you will explore so me of the special features of your computer . Exploring the Start screen The Start screen is the launching p.
103 Exploring Y our Computer’ s Features Exploring th e Start scr een For detailed information on the new W indows 8 functionality , refer to the W indo ws ® Help and Support.
104 Exploring Y our Computer’ s Features Explorin g the desktop Ti le s T iles can be accessed and launched from the Start screen. T y pical Start screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other a pplications downloaded to your system.
105 Exploring Y our Computer’ s Features Exploring the desktop Y ou may see v arious icons displayed on your system desktop, for example: Recycle Bin—Holds files you ha v e deleted. Y ou may be able to retriev e these f iles until you empty the Recycle Bin.
106 Exploring Y our Computer’ s Features W indows ® Stor e T o activ ate a specific task, click the appropriate Notif ication area icon. Notifications There are many types of notifications you can employ to help you with the many tasks you perform e very day .
107 Exploring Y our Computer’ s Features Explorin g audio fe atur es Using Wireless LAN connectivity Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availa bility of public wireless LAN access points may be limited.
108 Exploring Y our Computer’ s Features Explor ing audio fe atur es Recording sounds Y ou may record sounds using the comput er’ s internal microph one (av ailable on certain models) or by connecting an optional external microphone. Using a microphone 1 If you want to use an e xternal microphone, connect it to the computer .
109 Exploring Y our Computer’ s Features Using the W eb Camera T o play back sound files through e xternal speakers or headphones: 1 Locate the headphone jack on the computer . 2 Using any necessary adapters, plug the cable from the headphones or external speakers into the headphone jack.
110 Exploring Y our Computer’ s Features Using an Expr essCar d ® Inserting an ExpressCard ® T o locate your Expres sCard ® reader , please refer to your Quick Start document. Before you insert an ExpressCard ® , refer to the documentation that comes with the card to see if you need to do an ything before you insert it.
111 Exploring Y our Computer’ s Features Using the Memory car d r eader 4 Locate the ExpressCard ® eject b utton. 5 Press the ExpressCard ® eject b utton once to pop it out sli ghtly , and push it in to remove the ExpressCard ® . The ExpressCard ® ejects slightly from the slot.
112 Exploring Y our Computer’ s Features Using the Memory car d r eader Inserting memory media T o locate your memory card reader , please refer to your Quick Start document. The follo wing instructions apply to all types of support ed media devices.
113 Exploring Y our Computer’ s Features Using the eSA T A/USB combo port 4 Gently press the card inward to release it. The card pops out sl ightly . 5 Grasp the card and pull it straight out. (Sample Illustration) Removing memory media Do not remove memory media while data is being written or read.
114 Exploring Y our Computer’ s Features Using the expansion port a mouse, speak ers, and USB devices) connected to a Port Replicator on your desk. When you return to your desk, you can then quickly connect your com puter to the Port Replicator and have immediate access to all of your ne twork resources and e xternal devices.
115 Chapter 5 Utilities Y our computer includes sev eral utilities designed to help you to reconfigure your system to best meet your individual needs. T o gether , these allo w you to ascerta in certain system details, set additional options, or change default optio ns.
116 Utilities Desktop Assist ❖ Service Station ❖ TOSHIB A Application Installer ❖ HDD Protection Utility ❖ TOSHIB A Button Setting ❖ T rusted Platform Module (TPM) ❖ Fingerprint Utility Desktop Assist The Desktop Assist provides qu ick access to computer functions and allows you to customize a range of computer settin gs.
117 Utilities Desktop Assist Media & Entertainment The feature a v ailable in this cate gory is TO SHIB A Disc Player (Sample Image) Desktop Assist window – Media & Entertainment tab.
118 Utilities Desktop Assist T ools & Utilities The features that may be av ailable in this category are: ❖ eco Utility ® ❖ Fingerprint Utility ❖ HDD Protection Utility ❖ Supervisor Passw.
119 Utilities Desktop Assist Support & Recovery The features that may be av ailable in this category are: ❖ Cooling Performance Diagnostic T ool ❖ PC Diagnost ic T ool ❖ PC Health Monito r .
120 Utilities eco Utility ® eco Utility ® The eco Utility ® monitors your power sa vings from using the eco power plan by tracking real-time power consumption and accumulated savings o ver time. T o access the eco Utility ® : 1 From the Start screen begin typing eco Utility , or while in the Desktop screen double-click the Desktop Assist icon.
121 Utilities Setting passwor ds Setting passwords Setting a password lets you walk aw ay from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can w ork on your computer again.
122 Utilities Setting passwor ds 3 Click Supervisor Passw ord . (Sample Image) Supervisor P asswor d tab 4 Click Set . 5 Enter your pas sword, and th en enter it again to v erify . 6 Click Set . Under User Policy , this option may or may not ask for password verification.
123 Utilities Setting passwor ds 7 Enter the password, and then click V erify . 8 Click OK to ex it Using a user password A user password provides po w er-on password protection.
124 Utilities System Settings 5 Click Delete . An authority verification pop-up screen appears. 6 Click Delete 7 Enter the password, and then click V erify . 8 Click OK to ex it. System Settings System Settings is the TOSHIB A conf iguration management tool av ailable through the Windo ws ® operating system.
125 Utilities System Settings changes to the Function keys se ttings (Notif ications). See “Function K e y” on page 130 and “T OSHIB A Functi on K eys” on page 170 ❖ HDD Protection —Allows.
126 Utilities Sleep and Charg e ❖ Ke y b oa rd —All o ws you to enable or disable the W ake-up on Ke yboard function ❖ USB —Allows you to set conditions for USB, including Legac y USB Support, Internal USB 3.
127 Utilities Sleep and Charg e Charge function” may not work wit h certain external devices e v en if they are compliant with the USB specification.
128 Utilities Sleep and Charg e Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag.
129 Utilities HDD Pr otection Utility (Sample Image) Sleep and Char g e scr een With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a differe nt charging device.
130 Utilities Function Ke y 4 Click HDD Protection . The HDD Protection Properties window appears. Scroll do wn to see av ailable options. (Sample Image) HDD Pr ot ection Pr operties window 5 Select ON to enable HDD protection, or select OFF to disable HDD protecti on.
131 Utilities Cooling P erformance Diagnostic T ool The Function options are disabled by default. A v ailable options are: ❖ Power Plan ❖ T o uch Pad ❖ Cursor Overlay ❖ Numeric Overlay Cooling.
132 Utilities PC Health Monitor 4 Click the Diagnostic T ool tab . (Sample Image) PC Dia gnostic T ool window 5 Select the device(s) that you would like to test by clicking the check box that appears to the left of the de vice. Click the + (plus) and - (minus) symbols to expand and colla pse the categories.
133 Utilities Recovery Media Cr eator recharging, CPU, memory , backlight il lumination time, and temperatures for various de vices). The collected information is not limited to the examples specif ied here. The stored data uses a very small portion of the total hard disk capacit y (approximately 3 MB or less per year).
134 Utilities TOSHIB A Applicatio n Installer T o reinstall dri vers and applications: 1 T o access TOSHIB A Application Installer from the Start screen begin typing A pplicatio n Installer , or while in the Desktop screen double-click the Desktop Assist icon.
135 Utilities TOSHI B A Button Setting TOSHIBA Button Setting TOSHIB A Button Setting allows you to customize the system control buttons. These buttons are located on the system control panel directly above the keyboard. T o access TOSHIB A Button Setting: 1 From the Desktop screen double-click the Desktop Assist icon.
136 Utilities F ingerprint Utility T o install TPM: 1 From the Start screen begin typing Application Installer , or while in the Desktop sc reen double-click the Desktop Assist icon. 2 Click Support & Recovery . 3 Double-click TOSHIBA A p plication Installer and then click Ye s .
137 Utilities F ingerprint Utility 3 Double-click Fingerprint Utili ty . It is recommended that you complete the Fingerprint practice tutorial before starting fingerprint enrollment. The Fingerprint pra ctice tutorial shows how to achieve the highest quality fingerprint samples.
138 Utilities F ingerprint Utility ❖ Do not touch the reader with a f inger or an y object with built-up static electricity . Observe the follo wing before you swipe your fi nger on the reader , whether for fingerprint enrollment/registration or recogni tion.
139 Utilities F ingerprint Utility ❖ Check sliding position (see illustr ation below). (Sample Illustration) Aligning the finger on the r eader Fingerprint reader limitations ❖ The fingerprint reader compar es and analyzes the unique characteristics in a fingerprint.
140 Chapter 6 If Somet hing G oes W r o ng Some problems you may encounter wh en using your computer are relativ ely easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself.
141 If Something Goes Wrong Pr oblems wh en you turn on the computer 3 Select the program you want to close, then click End T ask . Closing the failed prog ram should allow you to continue working. If it does not, continue with the next step. 4 Close the remaining program s one by one by selecting the program name, then End T ask .
142 If Something Goes Wrong Pr ob lems when you turn on the computer displayed, a program or driv er may hav e pre vented W indows ® from shutting down. Data stored in the comp uter’ s memo ry has been lost. Data stored in the computer’ s intern al storage driv e may not be af fected.
143 If Something Goes Wrong The W indows ® oper ating system is not working If the trickle-charging does not prov e ef fecti ve, visit the T oshiba W eb site at su pport.toshiba.com and see the Support Bulletin Step-Charging the computer ’ s battery (click the Ask Iris ® link and search for the support bulletin by name).
144 If Something Goes Wrong The W indows ® oper ating system is not working ❖ The operating system responds dif ferently from the normal routine. ❖ The screen does not look right. Unless a hardware de vice has failed, problems usually occur when you change the system in some way such as installing a ne w program or adding a device.
145 If Something Goes Wrong The W indows ® oper ating system is not working Advanced options Clicking this option presents you with another set of options: System Restore ❖ System Restore allows you to us e a Restore point to return the computer to a state at which it was performing pr operly .
146 If Something Goes Wrong The W indows ® oper ating system is not working ❖ Disable dri ver sign ature enforcement Allows dri vers containing improper signatures to be instal led ❖ Disable earl.
147 If Something Goes Wrong F ixing a pr oblem with De vice Manager When the “W indo ws Help and Sup port” screen appears, do one or both of the following: ❖ In the open search f ield type the t.
148 If Something Goes Wrong Memory pr oblems dri ver or rolling back the driv er in case the ne w v ersion is causing a problem. The tabs that appear in the dialog box vary from one de vice to another . For more information about Device Manager , refer to W indo ws ® online Help.
149 If Something Goes Wrong P ower and the batteries For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A.
150 If Something Goes Wrong K e yboa r d pr oblems The battery appears not to power the computer f or as long as it usually does. If you frequently repeat shallow char ge and discha r ge, the battery meter may become in accurate. Let the battery discha rge completely , then try char ging it again.
151 If Something Goes Wrong Display pr oblems Display problems Here are some typical displ ay problems and their sol utions: The screen is blank. Display Auto Off may ha v e gone into effect. Press an y ke y to acti v ate the screen. Y ou may ha ve acti vated the instant password feature by press ing Fn and F1 simultaneously .
152 If Something Goes Wrong Display pr ob lems A message displays saying that ther e is a pr oblem with y our display settings and tha t the adap ter type is incorrect or the curren t settings do not work with y our hardware. Reduce the size of the color palette to one that is supported by the computer’ s internal display .
153 If Something Goes Wrong Disk or storag e drive pr oblems Disk or storage drive problems Problems with the storage driv e or with external media usually sho w up as an inability to access the dri v e or as sector errors. Sometimes a driv e problem may cause one or more files to appear to hav e garbage in them.
154 If Something Goes Wrong Disk or storag e drive pr oblems 3 Right-click the driv e you wish to check. (Sample Image) Clicking on the drive 4 In the pop-up m enu, click Properties . The dri ve’ s Properties box appears. 5 Click the T ools tab. 6 Click the Check b utton.
155 If Something Goes Wrong Optical disc drive pr oblems Y our data f iles are damaged or corrupted. Refer to your software do cumentati on for file recov ery procedures. Many software packages automatically create backup f iles. Y ou may also be able to recover lost data using utility software.
156 If Something Goes Wrong Sound system pr oblems Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. Some discs run corr ectly but others do not. Check that the type of disc you are using is compatible with your optical disc driv e.
157 If Something Goes Wrong Expr essCar d ® pr oblems If your system does not have bu ilt-in driv ers for your ExpressCard ® and the card did not come with an operating system driver , it may not work under the operating system. Contact the manufacturer of the ExpressCard ® for information about using the card under the operating system.
158 If Something Goes Wrong Printer pr oblems 3 Remov e the device. Never swap modules when the computer is in Hibernation or Sleep mode. This is known as “warm swapping” and is not supported. The system does not r ecognize your Expr essCard ® . Refer to the ExpressCard ® documentation.
159 If Something Goes Wrong W ir eless networking pr oblems If you cannot resolve the problem, contact the printer’ s manufacturer . The printer will not print wh at y ou see on the scr een. Many programs display information on the screen differently from the way they print it.
160 If Something Goes Wrong W ir eless networking pr oblems System and Security , and then System . Carefully not e any error messages - these will be very helpful if you shou ld confer with a support technician at a later time. T o enable or disable wireless communication, use the F8 key .
161 If Something Goes Wrong D VD operating pr oblems DVD operating problems If you experience a problem playing D VDs, you may be able to fix the problem yourself. For general problems playing a D VD title, try the following steps: 1 V erify that th e disc is in a format that the dri ve supports .
162 If Something Goes Wrong Develop good computing habits 3 Select None from the Scr een sa v er drop-do wn list. 4 Click OK . Develop good computing habits Sa ve y our work frequently . Y ou can nev er predict when your computer will lock, forcing you to close a program and lose unsav ed changes.
163 If Something Goes Wrong Develop good computing habits Data and system configuration backup in the Windows ® operating system The W indo ws ® operating system of fers some easy-to-use features for backing up your W indows ® settings and your data - documents and other important files.
164 If Something Goes Wrong Develop good computing habits 9 Click Close . Then, at a later time, you can re-establish your Wi ndows ® configuration using the sa ved restore point. T o do this: 1 From the Start screen, type Control . Click Contr ol P anel from the list that appears.
165 If Something Goes Wrong Develop good computing habits from optical discs. External opti cal disc writers are also w idely av ailable. Follo w these steps to back up y our computer or files to optical discs, or a storage driv e: Y ou cannot back up the computer while running on battery power .
166 If Something Goes Wrong Develop good computing habits ❖ Restart the W indows ® operating system. Alw ays restart the W indo ws ® operating system after each installation, e v en if the installation utility does not prompt you to do so.
167 If Something Goes Wrong If you need further assistance be below the limit specif ied in the TOSHIB A Sl eep utility or the battery may be depleted.
168 If Something Goes Wrong Other T oshiba Internet W eb sites ❖ Consult the dealer from whom you purchased you r computer and/or program. Y our dealer is your best source for current information. For the detailed s pecificati ons for your computer, visit support.
169 If Something Goes Wrong T oshiba’ s worldwide of f ices T oshiba’ s worldwide offices For more information on additio nal T osh iba worldwide locations, please visit: www .tosh iba.co. jp/ind ex. htm . A ustralia T oshiba (Australia) Pty . Limited 84-92 T ala vera Road North Ryde NSW 2113 Sydney Australia Canada T oshiba Canada Ltd.
170 5.375 x 8.375 ver 2.3 Appendix A TOSHIBA Function Keys TOS HIB A Functi on ke ys pro vide a quick w ay to modify sel ected system functions and to launch applications.
171 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Lock (Instant security) Power plan Sleep mode Hibernation mode Fn + This TOSHIB A Function ke y acti v ates instant security . The user logon screen will appear and a user with a v alid account will need to l og back on to gain access to the computer .
172 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Output (Display switch) Fn + This TOSHIB A Function ke y cycles through the display options and highl ights the av ailable options. ( O n l y t h e f i r s t option is av ailable when you do not hav e an external monitor attached.
173 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Display brightness Disabling or enabling wireless devices Disabling or enabling the touch pad When using the T ouch pad ON/OFF button or F9, the AccuPoint pointing device will continue to work,.
174 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Cursor control overlay Numeric overlay Scroll lock Volume Mute Optical disk drive Fn + This TOSHIB A Function key enables/disables the cursor control overlay . (A v ailable on certain models. ) Fn + This TOSHIBA Function ke y enables/disables the num eric overl ay .
175 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Keyboard Function keys Zoom (Display resolution) Fn + This TOSHIB A Fu n ct i o n key takes a snapshot of your display screen. (A vailable on certain models.) Fn + This TOSHIB A Fu n c ti o n key allo ws you to zoom out.
176 5.375 x 8.375 ver 2.3 Appendix B P o wer Cord/Cable C o nnector s Y our computer ships w ith the correct power su pply for the country of purchase. This appendix shows the shapes of the typical A C po wer cord/cable connectors fo r v ariou s parts of the world.
177 Glossar y TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer . Acronyms The follo wing acronyms may app ear in this User’ s Guide.
178 Glossary DIMM Dual Inline Memo ry Module DOS Disk Operating System DPI Dots Per Inch DV D Digital V ersatile (or V id eo) Disc DV D - R O M Digital V ersatile (or V ideo) Disc Read-Only M emory EP.
Glossary 179 RGB Red, Green Blue light (monitor) RFI Radio Frequency Interference RO M Read-Only M emory RT C Real-T ime Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Soli.
180 Glossary B backup —A copy of a f ile, usually on a remov able disk, k ept in case the original file is lost or damaged. Basic Input/Output System (BIOS) —See BIOS. baud rate —The speed at which a communication de vice, such as a printer or mo dem, transmits in formation.
Glossary 181 C cache —A section of very fast memory in which frequently used information is duplicated for qu ick access. Accessing data from cache is faster than accessing it from the computer’ s main memory . See also CPU ca che, L1 c ache, L2 cach e.
182 Glossary CPU —See Central Pr ocessing Unit (CPU). CPU cache —A section of very fast memory residing between the CPU and the computer’ s main memory that temporarily stores data and instructions the CPU will need to ex ecute commands and programs.
Glossary 183 disk drive —The de vice that reads and writes information and programs on e x t e r n a l m e d i a or hard disk. It rotates the di sk at high speed past one or more read/write heads. document —Any file created with an appl ication and, if saved to disk, gi ven a name by which it can be retrie ved.
184 Glossary F fil e —A collection of related in formation, saved on disk with a uniqu e name. A file may be a program, inform ation used by a program, or a document. See also docum ent. File Allocation T able (F A T) —The secti on of a s t o r a g e d r ive that keeps track of the location of stored f iles.
Glossary 185 hardware —Th e physical components of a computer system. Compare softwar e . H D M I ( High-Def inition Multimedia Interface) —An interface used to transmit high quality audio and video signal via a single cable in digital format, providing better picture quality than analog signal.
186 Glossary LAN (Local Area Network) —A group of com puters or other devices dispersed over a relati v ely li mited area and connected by a communications link that enables any de vice to interact with any other on the network.
Glossary 187 motherboard —The computer’ s main circuit board that contains the processor , memory , and other primary components. MS-DOS pr ompt —See system pr om pt. multi-function drive —A D VD drive that can r ead and write to CD and DV D m e d i a .
188 Glossary password —A unique string of characters entered by a user to verify his or her identity to the computer or the network. PC Card —A credit-card-sized expansion card designed to increase the capabilities of computers.
Glossary 189 Random Access Memory —See RAM. Read-Only Memory —See RO M . reb o ot —See boot , re s t a r t . removable disk —A disk that can be remov ed from a disk dri ve.
190 Glossary shortcut —See k e yboar d shortcut . Sleep —A feature o f some W indows ® operating systems that allo ws you to turn off the computer without exiting your open applications and to continue from where you left of f when you turn the computer on again.
Glossary 191 utility —A compu ter program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system managem ent.
192 Index A A C adaptor 37 AC p ow e r 86 A C po wer light 37 accessing network 107 adding memory check total memory 52 memory (optional) 43 optional external devices 43 adequate ventilation cooling f.
193 Index setting notifications 90 taking care of 98 battery indicator light 89 BIOS Setup see TOSHIB A Hard ware Setup but t on eco Utility® 93 eject, optical disc driv e 80 C Call2Recycle™ batter.
194 Index double-click 67 DV D removing with compu ter off 83 removing with compu ter on 83 D VD player troubleshooting 161 DV D s using 79 E EasyGuard® 84 eco po wer plan 93 eco Utility® 120 eco Ut.
195 Index Alt ke ys 76 Ctrl keys 76 Fn key 76 function keys 76 special W indo ws® ke ys 77 troubleshooting 150 using 75 keys Ctrl Fn Alt 76 function keys 76 L LEDs system indicator light s 89 A C ada.
196 Index optical discs troubleshooting 156 optical media recording 82 optional external devices adding 43 other documentatio n 28 P password deleting a supervisor 122 deleting a user 123 setting a su.
197 Index safety precautions battery 98 saving f iles 79 scroll lock TOS HIB A Function ke y 174 Search programs and f iles f ield starting a program 78 secondary button 64 selecting a place to work 2.
198 Index enabling/disabling touch pad 173 Hibernatio n mode 171 keyboard Function ke ys 175 Lock (Instant security) 171 numeric ov erlay 174 optical disk driv e 174 Output (Display sw itch) 172 po we.
199 Index U USB Sleep and Charge cannot use 166 USB W akeup function does not work 167 user password, deleting 123 user password, setting 123 using a microphone 108 computer lock 73 DV D s 79 eco po w.
An important point after buying a device Toshiba R940S9440 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Toshiba R940S9440 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Toshiba R940S9440 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Toshiba R940S9440 you will learn all the available features of the product, as well as information on its operation. The information that you get Toshiba R940S9440 will certainly help you make a decision on the purchase.
If you already are a holder of Toshiba R940S9440, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Toshiba R940S9440.
However, one of the most important roles played by the user manual is to help in solving problems with Toshiba R940S9440. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Toshiba R940S9440 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
