Instruction/ maintenance manual of the product PT241U-010005 Toshiba
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GMAD00371011 10/13 If you need assistance: T echnical support is available online at T oshiba’ s W eb site at support.tosh iba.com . At this W eb site, you will find answers for many commonly asked tec hnical questions plus many downloadable software drivers, BIOS update s, and other downloads.
2 5.375 x 8.375 ver 2.3 Handling the cord on this prod uct will expose you to lead, a chemical known to the State of Ca lifornia to cause birth defects or other reproductive harm.
3 5.375 x 8.375 ver 2.3 Protection of Stored Data For your important data, please make periodic back-up cop ies of all the data stored on th e hard disk or other storage devices as a precaution against possible failures, alteration, or loss of the data.
4 5.375 x 8.375 ver 2.3 FCC Notice “Declarati on of Conformity Information” This equipment has be en tested an d found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits ar e designed to pr ovide reasonab le protection against harmful interference in a residential installation.
5 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnology Interoperability Bluetooth ® modules ar e designed to be interoperable with any product with Bluetooth wireless technolo gy that is based on .
6 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnology and Y our Health The products with Bluetooth ® wireless technology , like other radio devices, emit radio frequency electr omagnetic ener gy .
7 5.375 x 8.375 ver 2.3 Wireless Interoperability Wireless LAN pr oducts ar e designed to be inter operable with any wireless LAN pr oduct that is ba sed on Direct Sequence Spr ead Spectrum (DSS S) radio techno logy , and is compliant to: ❖ The IEEE 802.
8 5.375 x 8.375 ver 2.3 Wireless LAN and Y our Health Wireless LAN products, like other ra dio devices, emit radio frequ ency electromagnetic ener gy . The level of ener gy emitted by Wireless LAN devices however is far much less than the electr omagnetic ener gy emitted by wireless devices lik e for example mobile phones.
9 5.375 x 8.375 ver 2.3 Canada – Industry Canada (IC) This Class B digital apparatus complies with Can adian ICES-003. Cet appareil numér ique de la cl asse B est conformé à la norme NMB-003 du Canada. This device complies with RSS 210 of Industry Canada.
10 5.375 x 8.375 ver 2.3 Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservé s uniquement pour une utilisat io n à l’intérieu r afin de r éduir e les ri sques de brouillage pr éjudiciabl e aux systèmes de satellites mobiles utilisant les mêmes canaux.
11 5.375 x 8.375 ver 2.3 The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive Information The European Union WEEE (W aste from Electrical and Electronic Equipment) Direct.
12 5.375 x 8.375 ver 2.3 Europe - Restrictions for use of 2. 4 GHz Frequencies in European Community Countries België/ Belgique: For private usage outside buildings acr oss public gr ounds over less than 300m no special regi stration with IBPT/BIPT is requir ed.
13 5.375 x 8.375 ver 2.3 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries O: allowed x: forbidden ❖ T o remain in conformance w ith European spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply .
14 5.375 x 8.375 ver 2.3 The Access Point’ s radar detect ion feature will automaticall y restart operation on a channel free of radar . Y ou may consult with the local technic al support staff responsible for the wireless network to ensur e th e Access Point device (s) are properly configured for European Community operation.
15 5.375 x 8.375 ver 2.3 2. Indication The indication shown below a ppears on this equipment. 1 2.4: This equipment uses a frequen cy of 2.4 GHz. 2 DS: This equipment us es DS-SS modu lation. OF: This equipment uses OFDM modulation. 3 The interference range of this equipment is less than 40m.
16 5.375 x 8.375 ver 2.3 Device Authorization This device obtains the T echnical Regulatio n Conformity Certificat ion and the T echnical Conditions Complia nce Approval, and it belongs to the device .
17 5.375 x 8.375 ver 2.3 T rademarks Portégé and eco Utility ar e either regist ered trademarks or trademarks of T oshiba America I nformation Systems, Inc. and/or T oshiba Corporation. Adobe and Photoshop are either register ed trademarks or trademarks of Adobe Sy stems Incorporat ed in the United States and/or other countries.
18 5.375 x 8.375 ver 2.3 Computer Recycling Information As part of a commitment to people and the future, T oshiba promotes the efficient use of r esources by working to achieve our zer o-waste- to-landfill goal at all o ur productio n sites.
19 5.375 x 8.375 v er 2.3 Contents Chapter 1: Introducti on ..................... ...................... 25 This guide ...................................... ...................... 27 Safety icons ... .......................................... .......
20 Contents 5.375 x 8.375 v er 2.3 Seeking additional help .................................. 35 Check list .............................................. ......... 35 Precautions ........................................... ......... 36 Important information on your computer’s cooling fan.
21 Contents 5.375 x 8.375 v er 2.3 Adjusting the quality of the external display ...................................................... 65 Customizing your computer’s settings ................ 66 Caring for your computer ............................
22 Contents 5.375 x 8.375 v er 2.3 Using the eco power plan .................................... 85 Changing the main battery ............... ................... 86 Taking care of your battery .................................. 86 Safety precautions .
23 Contents 5.375 x 8.375 v er 2.3 Function Key ...................................................... 114 Recovery Media Creator .................................... 115 Service Station ......................................... .......... 115 TOSHIBA Application Installer .
24 Contents 5.375 x 8.375 v er 2.3 Appendix A: TOSHIBA F unction Keys ................. 146 Functions .................................................... ....... 146 Lock (Instant security) .................................. 147 Power plan ..........
25 5.375 x 8.375 ver 2.3 Introduction W elcome to the world of powerful , portable, multimedia computing. With y our T oshiba co mputer , your work and entertainmen t can accompa ny you wherever you go.
26 Introduction 5.375 x 8.375 ver 2.3 When considering additions to your home o ffice, purchase products that have ear ned the EN ERGY ST AR ® for all your equipment needs, which c an save you money , save energ y , and help pr otect the c limate. Visit http://www .
27 Introduction This guide 5.375 x 8.375 ver 2.3 The pr oduct specifications an d configuration information are designed for a product Series. Y our part icular model may not have all the feat ures and specifications listed or illustrated.
28 Introduction Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual c ontains safet y instructions that must be observed to avo id potential haza rds that could result in personal inju ries, damage to your equ ipment, or loss of data .
29 Introduction Documentation 5.375 x 8.375 ver 2.3 Y our computer’ s features and specifications Certain computer chassis are designed to accommodate all possible configuratio ns for an en tire product Ser ies.
30 Chapter 1 Getting Started This chapter provides tips for using your comput er effectively , summarizes how to connect compon ents, and explains what to do the first time you use yo ur computer .
31 Getting Started Selecting a place to work ❖ Equipment t hat generate s a strong electromagnetic field , such as stereo speak ers (other t han speakers that are connected to the computer ) or speakerp hones. ❖ Rapid changes in temper ature or humidity and sources of temperature change such as ai r conditioner ve nts or heaters.
32 Getting Started Selecting a place to work ❖ When typing, k eep your wrists straig ht and try no t to rest your wr ists on the n otebook. Suppo rt your arms on your forearm area. The forearms can be supported by the chair arm supports o r the desk surfa ce.
33 Getting Started Selecting a place to work ❖ When using a n otebook for long hours, it may be more comfortable to do ck the note book and use an exter nal keyboard, mouse and monitor . ❖ The keyboard and mouse (or tra ckball) should b e close to your el bow level .
34 Getting Started Selecting a place to work T aking breaks and varying tasks ❖ Change the wa y you work s o that you are not stuck in the same postu re for long periods of time. Some people find it comfortable to occasi onally stand while using the notebook.
35 Getting Started Selecting a place to work Seeking additional help Follow the advice fr om your emplo yer’ s company health and safety staff. Contact them if you n eed assistanc e making adjustment to your workstat ion or adjusting the lighting.
36 Getting Started Selecting a place to work Precautions Y our compute r is designed t o provide optimum safety and ease of use, and to withstan d the rigors of travel. Y ou should observe certa in precautions to further reduce the risk of personal injury or damage to th e computer .
37 Getting Started Selecting a place to work Consider us ing a hard computer insulating pad or similarly suitable hard insula ting material when using a computer on your lap. Never place a h eavy object on the computer an d be careful not to drop a heavy object on to the compute r .
38 Getting Started Setting up your computer Important information on your computer’ s cooling fan Y our computer may have a CPU cooling fa n that c ools the CPU by drawing outside air into the computer .
39 Getting Started Connecting to a power source Please handle yo ur computer carefully to avoid scratching or damaging th e surface. Connecting to a power source Y our computer r equir es power to operate. Use the power cord/cable and AC adaptor t o connect th e computer to a live electrical outlet, or to charge the computer’ s batter y .
40 Getting Started Connecting to a power source (Sample Illustration) Power cord/cable and AC adaptor T o connect AC po wer to the computer: 1 Connect th e power cord/cable to the AC ad aptor .
41 Getting Started Charging the main battery 3 Connect the po wer cord/cable to a live electrical outlet. The AC power lig ht on the indicator panel glows white. Never attempt to conn ect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury .
42 Getting Started Using the computer for the first time Using the computer for the first time The computer is now ready for you to tur n it on and begin using it, see “Exploring Y our Computer’ s Featur es” on page 89 .
43 Getting Started Registering your computer with T oshiba Setting up your software When you tur n on the computer for the firs t time, do not turn off the power again u ntil the operatin g system h as loaded completely . The names of windows displayed, and the order in which windows appear , may vary ac cording to your software setup choices.
44 Getting Started T o Shut down your computer T o Shut down your computer 1 From the Start or Deskto p screen, move your pointer to the upper -rig ht corner of the scr een or swipe in fr om the right edge. 2 When the Windows ® charms appear , click or to uch the Settings ( ) charm.
45 Getting Started T o Restart your computer T o Restart your computer 1 From the Start or Deskto p screen, move your pointer to the upper -rig ht corner of the scr een or swipe in fr om the right edge. 2 When the Windows ® charms appear , click or to uch the Settings ( ) charm.
46 Getting Started Adding optional e xternal devices 3 In the lower r igh t of the scr e en click or touch the Power () i c o n . (Sample Imag e) Sleep 4 Highlight Sleep , and then click or touc h the Sleep option.
47 Getting Started Recover ing the Internal Storage Dr ive Recovering the Internal Storage Drive T o purc hase an optional ex ternal writable opt ical disc drive, visit the T os hiba W eb site at accessories.toshiba.com . Y our computer includes reco very utilities to allow you to recover your inter nal st orage drive if nece ssary .
48 Getting Started Recovering the Inter nal Storage Drive ❖ During the recovery process your computer mus t be connected to an exter nal power source via the AC adaptor . ❖ When you restor e your system, only the operating system files and drivers orig inally shipped with the computer are restored.
49 Getting Started Recover ing the Internal Storage Dr ive T o create recovery media: 1 From the Start screen begin typing Recover y Media Creator and click or touch your s election. If y ou are in the Desktop , move your p ointer to the upper -r ight cor ner of the screen or swipe in from the right edge.
50 Getting Started Recovering the Inter nal Storage Drive ❖ If you are copying files to a USB flash drive, connect a USB flash drive of the requir ed minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to your computer .
51 Getting Started Recover ing the Internal Storage Dr ive When you restor e your system, only the operating system files and drivers orig inally shipped with the computer are restored. Any files that you c reated are not restored dur ing this process.
52 Getting Started Recovering the Inter nal Storage Drive Refresh your PC (with user’ s data) Using “Refresh your PC” r ecovers your Windows ® installation to an earlier st ate while attempting to keep your data and apps you installed from the Windows ® Store.
53 Getting Started Recover ing the Internal Storage Dr ive 3 Click or touch Change PC Settings . The PC settings window appea rs. (Sample Imag e) PC settings scr een 4 Click or touch Update and recovery . 5 Click or touch Recovery . 6 Select Refr esh your PC without affecting your files , and click or tou ch Get Started .
54 Getting Started Recovering the Inter nal Storage Drive 7 Click or touch the Next button to begin. The “Ready to r efr esh you r PC” screen a ppears. (Sample Image) Ready to refr esh your PC screen Y ou will be prompted to r efresh your system. 8 Click or touch the Refresh button.
55 Getting Started Recover ing the Internal Storage Dr ive 3 Click or touch Change PC Settings . The PC settings window appea rs. (Sample Imag e) PC settings scr een 4 Click or touch Update and recovery . 5 Click or touch Recovery . 6 Select Remove everything and reinstall Windows , and click or tou ch Get Started .
56 Getting Started Recovering the Inter nal Storage Drive 7 Click or touch the Next button. The “Do you wa nt to fully clean your drive?” screen appears.
57 Getting Started Recover ing the Internal Storage Dr ive Selecting the “Fully clean th e drive” opt ion may take several hours. Installing drivers and applications The TOSHIBA Application Installe r allows you to reinstall the drivers and applicatio ns that wer e or igin ally bundled with your computer .
58 Getting Started Using the TOSHIBA Dual Pointing Device Using the TOSHIBA Dual Pointing Device (Sample Illustration) TOSHIBA Du al Pointing Device buttons AccuPoint ® II pointing device —Moves th e cursor and selects items on the screen. T o move the c ursor , gently push t he pointing d evice in the direction you want the cursor to m ove.
59 Getting Started Using the touch pad Using the touch pad Some of the touch pad operations descr ibed in this section are only suppo rted in certain a pplications, and only on certai n models.
60 Getting Started Using the touch pad T o: Do the following: Example: Move the on - screen pointer Slide your finge r across the touch pad in the dir ection you want to move the poin ter . T o move the pointer a lon ger distance, slide your finger several times across the touch pad in the prefer red dir ection.
61 Getting Started Using the touch pad Scroll vertically Slide two fingers along the r ight edge of the touc h pad in the direc tion you want to scr oll.
62 Getting Started Using the touch pad Adjusting touch pad settings While you ar e typing, the on-scr een poin ter may seem to move or jump around “by itself” to r andom location s on the scr een. The on-s cree n pointer may also seem to automatically s elect text, click buttons, and a ctivate other user interface elements.
63 Getting Started Using external display devices 2 Connect the de vice’ s video o r USB cable to th e port on the computer an d to the device. 3 Connect the de vice’ s power cable to a live electrical outlet (if applicable). 4 T u rn on the ext erna l device (if applicable).
64 Getting Started Using external display devices manual that came with the te levision or display de vice for more information. Y our computer should automat ically detect the exter nal display device.
65 Getting Started Using external display devices This cycles th rough the settings in the followin g order (the last two options ar e available if an exte rnal monitor is connected): ❖ PC screen on.
66 Getting Started Customizing your computer’ s settings Customizin g your computer’ s settings There are several ways in which you ca n customize your computer to suit your particular requir ements. Y ou can go into your compu ter settings to make adjustmen ts to your computer to suit yo ur needs.
67 Getting Started Caring for your computer Moving the computer Before moving your computer , even across the room, make sur e all drive a ctivity has ended (the internal storage dr ive indicator light stops glowing) and all exter nal peripheral cables ar e disconnected.
68 Chapter 2 Learning the Basics This chapter giv es some computing tips and provides important information about basic fe atures. Computing tips ❖ Save your work fr equen tly . Y our work stays in the computer’ s te mporary memory until you save it to the inter nal stor age drive.
69 Learning the Basics Using the keyboard ❖ Back up your files t o external media on a r egular basis . Label the ba ckup copies clearly and sto re them in a safe place.
70 Learning the Basics Using the keyboard Function keys The function ke ys (not to be confused with the Fn key) are the 12 keys at the top of the keyboard. (Sample Illustration) Function keys F1 through F12 are called function keys be cause they execute programmed functions wh en pressed.
71 Learning the Basics Using the keyboard Overlay keys The keys with gray numb ers and symb ols on the f ront of them form th e numeric and cursor overlay . This o verlay lets you enter n umeric data or control the curs or as you wo uld using the 10-ke y keypad on a desktop co mputer’ s keyboard.
72 Learning the Basics Backlit keyboard Backlit keyboard (Available on certain models.) Y our keyboard may have a back light illumination featur e. If the keyboard backlight set ting is set to Au to, the backligh t turns on when you type on the ke yboar d and t urns off after a certain interva l when you st op typing.
73 Learning the Basics Mouse properties Double-tap — T ap quickly twice to zoom in. For e xample, double-tap a section of a W eb page to zoom in on that section.
74 Learning the Basics Saving your work T o Start an app using the Search function, move your pointer to the upper -r ight corner of the scre en or swipe in fr om the ri ght edge. When the Windows ® charms s lide out fr om the ri ght, click or to uch the Search ( ) charm.
75 Learning the Basics Backing up your work Backing up your work Back up all the files yo u cr ea te in case something happens to your computer . Y ou can back up your files to different types of media such as CDs, DVDs, exter nal stora ge media, or to a netwo rk, if availa ble.
76 Chapter 3 Mobile Computing This chapter covers all aspe cts of using your computer while traveling. T oshiba’ s energy-saver design Y our computer en ters a low-power su spension mode when it is not being use d, thereby conserving energy and saving money in the process.
77 Mobile Computing Running the computer on battery power Battery Notice Battery life r ating is for compar ison pu rposes only , and does not indicate th e battery life t hat will be obtained by any individual user .
78 Mobile Computing Charging batteries The RTC battery powe rs the RTC memory th at stores your system configur ation setting s and the current time and date information. It main tains this informatio n for up to a month while the computer is tu rned off.
79 Mobile Computing Charging batter ies TECHNICAL NOTE : The rechar ging of the battery may not occur wh en your com puter is using all of the powe r provided by the AC adaptor to r un applications, fe atures, and devices.
80 Mobile Computing Monitoring battery power Depending on your system, the RTC battery may only charge while the computer is tu rne d on. T o rechar ge the RTC battery , plug the computer int o a live electrical outlet and leave the computer powered on for 24 hours.
81 Mobile Computing Monitoring battery power HINT : Be car eful not to con fuse the batter y light ( )/power light ( ), and the power button light. When the power light o r power button light flashe s amber , it indicates that the syste m is suspended (using the Windows ® operating system Sleep command).
82 Mobile Computing Monitoring battery power TECHNICAL NOTE: T he computer drain s the battery faster at low temperat ur es. Check y our r emaining char ge frequently if you are working in te mperatures below 50 degr ees Fahr enheit.
83 Mobile Computing Monitoring battery power 5 Double-click or touch Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 6 Configur e the alarm settings to suit your needs.
84 Mobile Computing Monitoring battery power These power -saving options control the way in which the computer is co nfigured. By using the m, you can inc rease the length of time you can use the computer before you need to rechar ge the battery . Microsoft ® has combined these options into preset Power Plans.
85 Mobile Computing Using the eco power plan T o edit a plan or to edit adva nced settings, continue to the following steps. 5 Click or touch Change plan settings to choose the plan you want to edit.
86 Mobile Computing Changing the main battery Changing the main battery The computer ’ s battery is no t accessible by the user . When your main battery has run out of power , plug in the AC adaptor . If you find t hat a new batter y is needed, co ntact the loca tion you purchased the co mputer at for mo re information on replacing the battery .
87 Mobile Computing Disposing of your computer Maintaining your battery Fully dischar ging your battery pack will allow better accuracy of the battery mete r . T o fully dischar g e your battery pack, per iodically , disconnect the computer from a power source and operate it on battery power until the batter y pack fully discharges.
88 Mobile Computing T raveling tips TECHNICAL NOTE: When traveling by air , you may be requir ed to pass your computer through airport security equipment.
89 Chapter 4 Exploring Y our Computer’ s Features In this chapter , you will explore some of the special featur es of your comp uter . Exploring the Start screen The Start scr een is the laun ching .
90 Exploring Y our Computer’s Features Exploring the Start screen For detailed information on the new func tionality , r efer t o the Windows ® Help and Support. (Sample Image) Windows ® Start screen Charms Use the Windows ® charms to start apps, find documents, set up system component s, and perform most other computing tasks.
91 Exploring Y our Computer’ s Features Exploring the desktop T iles Tiles can be acce ssed and launch ed from the Start screen. T ypical Start screen tiles are th e Desktop tile and Mail tile, as well as tiles repr esenting all other applicatio ns downloaded to your system.
92 Exploring Y our Computer’s Features Exploring the desktop Icons An icon represents a folder , file, or program that can be quickly activated by double-c licking or touching the icon. Y ou can create a n ew desktop icon for any folde r , file, or prog ram by dragging t he element’ s icon from its location in a window to the desktop ar ea.
93 Exploring Y our Computer’ s Features Windows ® Store Notification area The notifica tion area displays icons o f tasks or p rograms that run continuously in the background and disp lays notifications . T o lear n more about each task, position the pointer ove r the icon for a few mome nts and a sh ort descr iption of the task ap pears.
94 Exploring Y our Computer’s Features Setting up for commun ications Setting up for communications T o connect to the Inte rnet o r to communic ate across telephone line s with another co mputer , .
95 Exploring Y our Computer’ s Features Exploring audio features Connecting your computer to a network Y ou can connect yo ur computer to a network t o increase its capabilities and functionality . Accessing a network For specific inf ormation ab out connec ting to the network, consult your netw ork administrator .
96 Exploring Y our Computer’s Features Exploring audio featur es 5 When you have finished recording, click or touc h the Stop Recording button. The Save As dialog box appears.
97 Exploring Y our Computer’ s Features Using the W eb Camera Using the Web Camera Y our computer may come with a built-in W eb Camera. With this W eb Camera you can do the following: ❖ T ake pict.
98 Exploring Y our Computer’s Features Using the Memory card reader Using the Memory card reader The Memory card reader supports the use of Secure Digital™ (SD™, SDHC™, SDXC™), microSD™, miniSD™, MultiMediaCard ® (MMC ® ), and may support other media.
99 Exploring Y our Computer’ s Features Using the Memory card r eader When inserting memory media , do not touch the met al contacts. Y ou could expose the st orage area to static electricity , which can destroy data. Always remove memory media when not in use.
100 Exploring Y our Computer’s Features Using the expansion port Do not r emov e memor y media while data is being wr itten or re ad. Even wh en the Windows ® message “copying...” disappears, writing to the media might still be in progre ss and your data could be destr oyed.
101 Chapter 5 Utilities Y our computer includes several utilities designed to help you to reconfigur e your system to best meet yo ur individual needs. T ogether , these allow you to ascertain ce rtain syste m details, set additio nal options, or chan ge default opti ons.
102 Utilities eco Utility ® eco Utility ® The eco Utility ® monitors your power savings fr om using the eco power plan by trac king real-time power consum ption and accumulated savin gs over time. T o access the eco Utility ® : 1 From the Start screen begin typin g eco Utility .
103 Utilities Password Utility Password Utility Setting a passw ord lets you walk away f rom your computer while providing additional protection for yo ur files. When you set a passwor d, you must enter th e passwor d befor e you can work on your comput er again.
104 Utilities Password Utility T o set a supervisor pass word: 1 T o access Supervisor Passwor d fr om the Start scr een begin typing Password Utility . 2 Click or touch Password Utility . (Sample Image) Supervisor Passw ord tab 3 Click or touch Supervisor Password .
105 Utilities Password Utility Deleting a supervisor password T o delete a supervis or password: 1 T o access Supervisor Passwor d fr om the Start scr een begin typing Password Utility . 2 Click or touch Password Utility . A pop-up scr een appears asking for a passwor d.
106 Utilities Password Utility 2 Click or touch Password Utility . 3 Click or touch User Password . (Sample Image) User Pas sword tab 4 Click or touch Set . 5 Enter your passwo rd, and then enter it ag ain to verify . 6 Click or touch Set . 7 Click or touch OK to save your passwo rd as a text file.
107 Utilities Password Utility Deleting a user password T o cancel the power -on password function: 1 T o access User Password from the Start screen begin typing Password Utility . 2 Click or touch Password Utility . A pop-up scr een appears asking for a passwor d.
108 Utilities System Settings System Settings System Settings is the TOSH IBA configu ration management tool available thr ough th e Windows ® operating syste m. T o access it: 1 T o access Syst em Settings from the Start s creen begin typing System Settings .
109 Utilities System Settings ❖ Boot Options —Allows you to change the sequence in which your comp uter sear ches the driv es for the operating system ❖ Boot Priority —Allows you to configure boot pr ior ity settings. ❖ Boot Speed —Reduces the time needed for the BIOS to initialize, using either the Fast or Nor mal settings.
110 Utilities Sleep Utilities Sleep Utilities This utility displays whether the “USB Sleep and Charge function” is en abled or disabled an d shows the positi on of the USB port th at supports the “USB Sleep and Charge function.” 1 T o access Sleep Utilities from the Start scr een begin typing System Settings .
111 Utilities Sleep Utilities ❖ When “USB Sleep and Char ge funct ion” is set to Enabled, USB bus power (DC 5V) will be supplied to th e compatible port even when the power of the computer is turned OFF . USB bus power (DC 5V) is similarly supplied to the exter nal devices which ar e connected to the compatible ports.
112 Utilities Sleep Utilities Metal paper clips or hair pins/clips will generate heat if they come in to contact with USB ports. D o not allow USB ports to co me into cont act with meta l products, for example when carrying th e computer in your bag.
113 Utilities Sleep Utilities (Sample Imag e) Sleep and Ch ar ge scr een With certain exter nal devices, the USB Sleep and Charge function may no t work no matter wh ich char ging mode you select. In those cases, disable USB Sleep and Char ge in the utility and turn the computer on to charge the device, or use a different charging device.
114 Utilities Function Key Function Key The Function option is disabled by default. TOSHIBA Function Ke y enables you to activa te functions by pressing specific keys either si ngly or in combination with Fn. Some functio ns show the toas t notificatio n at the edge of the screen.
115 Utilities Recovery Media Creator Recovery Media Creator The Recovery Media Creator ut ility enables you to create recovery media that can be u sed to return your system to its out-of-box stat e, if necessar y . For detailed in formation on using the utility to create recovery media, see “Creating recovery media” on page 48 .
116 Utilities TOSHIBA Application Installer TOSHIBA Application Installer Y ou must have an Int ernet connection to r einstal l applications. The TOSHIBA Application Installe r allows you to reinstall the drivers and applicatio ns that were or igin ally bundled with your computer .
117 Utilities Fingerprint Authentication Utility Fingerprint Authentication Utility (Available on certain models.) The fingerprint authentication utility can be used to replace the keyboard-based user pas sword authentication sys tem when booting u p.
118 Utilities Fingerprint Authentication Utility Fingerprint Logon The fingerprint utility enables l ogon to your computer using fingerprints. During user enrollment, fingerprint samples are saved and associated with the user’ s Windows ® user account.
119 Utilities Fingerprint Authentication Utility ❖ Clean the reader with a lint-free cloth. Do not u se detergent to clean the reader . ❖ Avoid the following finger conditions for enr ollment or recognition as they may r esult in fingerprint enr ollment errors or a drop in the fingerprint recognition succes s rate.
120 Utilities Fingerprint Authentication Utility Fingerprint read er li mitations ❖ The finger prin t rea der compar es an d analyzes the unique charac ter istics in a f ingerpr int.
121 Chapter 6 If Something Goes Wrong Some problems you may encounter when using yo ur computer are relatively easy to identif y and solve. Others may r equire help fr om your network administrato r or the manufacturer of the softw are pr ogram. This chapter aims to help you so lve many problems by yourself.
122 If Something Goes Wrong Problems when you turn on the computer If you ar e working in a pr ogr am that suddenly free zes, chances are the program has stopped responding. Y ou can exit the pr ogram withou t shutting down th e operating system or closing other pr ogra ms.
123 If Something Goes Wrong Problems when you turn on the computer The computer displays the WARNING RESUME FA I L U R E / Windows Error Recovery – Windows did not shut down successfully message. T o continue , select Start Windows normally . Th is can happen if the c omputer was put into Sleep mode and the battery ha s dischar ged.
124 If Something Goes Wrong The Windows ® operating system is not working The battery light is blinking when the computer is on. If the battery lig ht is blinking when the co mputer is on, this indicates a power mis match. Do th e following: 1 Check the O UTPUT specific ations on th e AC adapto r (for example, DC 19V – 3.
125 If Something Goes Wrong The Windows ® operating system i s not working If Windows ® fails to start properly twice, the Windows ® Boot menu will launch. T o enter th e Advanced Startup options manually: 1 From the Start or Deskto p screen, move your pointer to the upper -rig ht corner of the scr een or swipe in fr om the right edge.
126 If Something Goes Wrong The Windows ® operating system is not working Advanced options Choosing this o ption presents yo u with anothe r set of options: System Restore ❖ System Restore allows you to use a Restore point to return the compu ter to a state a t which it was perfor ming prop erly .
127 If Something Goes Wrong The Windows ® operating system i s not working ❖ Enable Safe Mode Starts Windows ® with a minimal s et of drivers and services.
128 If Something Goes Wrong Fixing a problem with Device Manager The Windows ® operating system can help you If the operating system has star ted properly but you still have a problem using your comput er , the online Help can assist you in tr oublesho oting the pr oblem.
129 If Something Goes Wrong Power and the batteries 2 Click or touch Device Man ager . The Device Ma nager screen appears. 3 From the list of devi ce(s), double -click or touc h the device type. 4 T o view the device(s) installed, double-click or touch the device.
130 If Something Goes Wrong Keyboard pr oblems The AC adaptor and power cord/cable work correctly , but the battery will n ot charge. The battery do es not cha r ge while the compute r is consuming full po wer . T r y tur ning off the computer . The battery may be too hot or too cold to char ge pr operl y .
131 If Something Goes Wrong Display problems The keyboard you conn ected may be def ective or incompatible with the computer . T ry using a different make of keyboard. Display problems Here are some typical display problems and their solutions: The screen is blank.
132 If Something Goes Wrong Display problems A message displays saying that there is a problem with your display settings and that t he adapter type is incorrect or the current settings do not work with your hardware. Reduce the size of the colo r palette to one that is supported by the computer’ s inter nal display .
133 If Something Goes Wrong Disk or storage drive pr oblems Disk or storage drive problems Proble ms with the storag e driv e or with external media usually show up as an inability to access the drive or as sector errors. Sometimes a drive pr oblem may cause o ne or more files to appear to have garbage in th em.
134 If Something Goes Wrong Sound system pr oblems 7 Even if you do not need to s can the drive for errors you can scan by c licking or touc hing Scan drive . Error -checking tests and repairs the storage drive. Y our hard disk seems very slow . If you have been using your computer fo r a long time , your files may have become fragmented.
135 If Something Goes Wrong Printer pr oblems The computer emits a lo ud, high-pitched noise. This is feedba ck between t he micr ophone and the spea kers. It occurs in any sound system wh en input from a microphone is fed to the speak ers and th e speaker volu me is too loud.
136 If Something Goes Wrong Wireless networking pr oblems Wireless networking problems This section provides genera l tr oubleshooting tips for networking problems, spec ifically wireless (Wi-Fi ® ) networkin g. The terms a nd concepts us ed assume a basic understanding of ne tworks, and may be for mor e advanced users .
137 If Something Goes Wrong Develop good computing habits T o enable or disable w ireless communication, use the Fn + F8 key . For more inf ormation see “TOSHIBA Function Ke ys” on page 14 6 . ❖ Use IPCONFIG to verify that the comput er has a use ful IP address - one other than the private address of 169.
138 If Something Goes Wrong Develop good computing habits Some people use a combination of t hese methods, backin g up all files weekly and copying cr itical files to exter nal media on a daily basis. If you have install ed your own pro grams, you should ba ck up these programs as well as yo ur data files.
139 If Something Goes Wrong Develop good computing habits Follow these st eps to create a restore point using the System Restore utility: 1 From the Start screen, type Control . Click or touch Control Pane l from the list that appears. 2 Click or touch System and Security , and then System .
140 If Something Goes Wrong Develop good computing habits 6 Click or touch the Restor e point you want to use then click or touch Next . The time stamp a nd descr iption of each Restor e point is displayed.
141 If Something Goes Wrong Develop good computing habits Follow these st eps to back up you r computer or files t o optical discs, or a s torage drive: Y ou canno t back up the com puter while run ning on battery power . Connect the AC adaptor before continuing.
142 If Something Goes Wrong Develop good computing habits ❖ Do not guess - follow directio ns carefully! It is often necessary to run an installation utility first - before connecting a new hardware item to the compute r . If the device is conn ected first, i t may be very dif ficult t o complete the installation su ccessfully .
143 If Something Goes Wrong If you need further assistance ❖ USB Sleep and Char ge may be disabled. Open the TOSHIBA Sleep and Charge utility to check if the featur e is disabled and to enable it if necessary . For more information, see “Enabling/Disabling USB Sleep and Char ge” on page 112 .
144 If Something Goes Wrong Other T oshiba Internet W eb sites ❖ If the problem occurs while yo u are running a program, consult the pr ogra m’ s documentat ion for troubleshooting s uggestions. Contact th e software company’ s technical support gr oup for their assistan ce.
145 If Something Goes Wrong T oshiba’ s worldwide offices T oshiba’ s worldwide offices For mor e information on addit ional T oshiba worldwide locations, please visit: w ww .tos hiba.co.jp/index.htm . Australia T oshiba (Australia) Pty . Limited 84-92 T alaver a Road North Ryde NSW 2113 Sydney Australia Canada T oshiba Canada Ltd.
146 5.375 x 8.375 ver 2.3 Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications.
147 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Lock (Instant security) Power plan Sleep mode Hibernati on mode Fn+ This TOSHIBA Function key activat es instant secur ity . The user logon screen will appear and a user with a valid account will ne ed to log back on to gain access to the computer .
148 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Output (Display switch) Fn+ This TOSHIBA Functio n key cycles through the display options and highlig hts the available options.
149 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Display brightness Disabling or enabling wireless devices Disabling or enabling the Dual Point Fn+ This T O S H I B A Function key decreases the screen brightness. Fn+ This T O S H I B A Function key increases the sc reen brightness.
150 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Disabling or enabling the cursor control overlay Disabling or enabling the numeric overlay Disabling or enabling the scroll lock V olume Mute Fn+ This TOSHIBA Function key enables/disables the cursor control overlay .
151 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Keyboard Function keys Zoom (Display resolution) Fn+ This TOSHIBA Function key enables/disables the keyboard backlight. Fn+ This TOSHIBA Function key takes a snapshot of your display screen. Fn+ This TOSHIBA Function key allows you to zoom out.
152 5.375 x 8.375 ver 2.3 Appendix B Power Cord/Cable Connectors Y our computer ships with the corr ect powe r supply for the country of pur chase. This appendix shows th e shapes of t he typical AC power c ord /cable connec tors for var ious parts of the world.
153 Glossary TECHNICAL NOTE: Some feat ures defined in th is glossary may no t be available on you r computer . Acronyms The following acr onyms may a ppear in this User’ s Guide.
154 Glossary DPI Dots Per Inch DVD Digital V ersatile (or Video) Disc DVD-ROM Digital V ersatile (or Video ) Disc Read-Only Memory eSA TA external Se rial Advanced T echnology Attachment FAT File Allo.
Glossary 155 RFI Radio Frequency Interference ROM Read-Only Memory RTC Real-Time Clock SD Secure Digital SDRAM Synchronous Dyn amic Random Access Memory SSD Solid Stat e Drive TFT Thin Film T ransisto.
156 Glossary B backup —A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS) —See BIOS . baud rate —The speed at which a communication de vice, such as a prin ter or modem, transmit s information.
Glossary 157 C cache —A section of very fast memory in which fr equent ly used information is duplicated for quick acc ess. Accessing data from cache is faster than access ing it from the comput er’ s main memory . See also CPU cache , L1 cache, L2 cache .
158 Glossary controller —A device that co ntrols the transfer of data from a computer to a peripheral device and vice versa. F or example, disk drives, monitors, keyboards, and pr inters all requir e contr ollers. CPU —See Central Processing Unit (CPU) .
Glossary 159 disc —A ro und, flat piec e of mater ial, de signed to be r ead fr om and written to by optical (laser) t echnology , and used in the production of optical discs, such as CDs and DVDs.
160 Glossary eSA TA —An exter nal device that s upports hot swapping a nd fast data transf er . V ery useful in stor ing and tran sferr ing lar ge files. executable file —A computer pr ogram tha t is ready to run. Application programs and batch files are examples of executable files.
Glossary 161 Function key —(1) A feature in which ce rtain keys in combination with the Fn key can set syste m options or control system parameters, such as the battery save mode. (2) A key or combina tion of keys th at activates a memo ry reside nt pr ogram.
162 Glossary I icon —A small imag e displayed on the s creen that repr esents a function, file, or pr ogram. interlaced —A method of refreshing a computer screen, in which only every other line of pi xels is r efr eshed. Interlaced monitors take two pa sses to cr eate a complet e scr een image.
Glossary 163 load —T o move informat ion from a storage device (such as a hard disk) into memo ry for processing. local area network —See LAN . logical drive —A section of a disk tha t is recognized by the operating system as a separate dis k drive.
164 Glossary non-interlaced —A method of r efr eshing a computer scr een , in which each pixel of every lin e is refr eshed as the electr on beam scans across and down the screen. Compare interlaced . non-system disk —A disk for stor ing prog rams and data that cannot be us ed to start th e computer .
Glossary 165 pointer —An icon (usually an arrow) that moves on th e scr een when you slide yo ur finger ac ross the touch pad o r move a mouse. Used to point to and s elect/activate o n-screen items, such as icons , menu items, and butt ons.
166 Glossary RGB (Red, Green, Blue) monitor —A monitor th at repr oduces all colors by mix ing red, green, and blue light in various combinations. RJ45 connector —An eight-wir e connec tor used to con nect a computer to a n etwork. ROM (Read-Only Memory) —Non-volatile memo ry that can be read bu t not wr itten to.
Glossary 167 system prompt —The symbol (in the MS-DOS ® operating system, generally a drive letter followed by a “greater than” sign) indicating wh ere users are to enter commands.
168 Index A AC adaptor 39 AC power 78 AC power light 39 accessing network 95 AccuPoint® primary button 58 secondary button 58 adding memory 46 optional external devices 46 adequate ventilation coolin.
169 Index safety pr ecautions 86 setting notifications 82 taking car e of 86 battery indicator light 81 BIOS Setup see System Settings C cari ng for your computer 66 changing battery 86 char ging the .
170 Index external display , adjusting 65 F files backing up 69 , 75 saving 74 fingerpr int authentication 117 Fingerprint Authenticat ion Utility using 117 Function Key 114 Function Keys disabling or.
171 Index mouse properties 73 moving the computer 67 N network accessing 95 connecting your computer 95 networking wireless 94 notification ar ea 93 notifications 93 O online resour ces To s h i b a 7.
172 Index precautions 36 safety pr ecautions battery 86 saving files 74 selecting a place to wor k 30 power plan options 84 video cables 63 Service Station 115 setting low battery notifications 82 set.
173 Index external keyboard 130 external monitor 131 good computing habits 137 hard disk dr ive is slow 134 high-pitched noise 135 installing har dware /softwar e 141 keyboard 130 missing files/tr oub.
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If you already are a holder of Toshiba PT241U-010005, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Toshiba PT241U-010005.
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