Instruction/ maintenance manual of the product PSKFNU001002 Toshiba
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G M A D 00329 012 12/12 If you need assistance: T echnical support is available on line at T o shiba’ s W eb site at support.toshiba.com . At this W eb site, you will fi nd answers for many commonly asked technical questions plus many downloadable software driv ers, BIOS updates, and other downloads.
2 5.375 x 8.375 ver 2.3 Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
3 5.375 x 8.375 ver 2.3 Critical Applications The computer you have purchased is not designed for any “critical applications. ” “Critical applications” means life s upport sy stems, medical ap.
4 5.375 x 8.375 ver 2.3 This device complies with P art 15 of the FCC Rules. Operation is subject to the following tw o conditions: ❖ This device may not cause harmful interference. ❖ This device must accept an y interferen ce receiv ed, including interference that may cause undesired operatio n.
5 5.375 x 8.375 ver 2.3 Radio Frequency Interference Requirements This device is restricted to indoor use due to its op eration in the 5.15 GHz to 5.25 GHz freq uency rang e. FCC requires t his produc t to be used ind oors for frequency ra nge 5.15 GHz to 5.
6 5.375 x 8.375 ver 2.3 Exposure to Radi o Frequency Radia tion The radiated output power of the TO SHIBA W ireless LAN Mini PCI Card is far below the FCC radio f requency ex posure limits.
7 5.375 x 8.375 ver 2.3 Pour empecher que cet appareil cause du brouillage au service faisant l’objet d’une licence, il doit etre utilize a l’interieu r et devrait etre place loin des fenetres afin de F ournier un ecram de blindage maximal.
8 5.375 x 8.375 ver 2.3 chemical symbols for lead (Pb), mercur y (Hg) and/or cadmiu m (Cd) will appear below the crossed out wheeled bin symbol on the battery . In the European Union, thes e symbols indicate that when the last end user wishes to discard this product, it must be sent to appropriate facilities for recov ery and recycling.
9 5.375 x 8.375 ver 2.3 Lo w power radio frequenc y electric machin ery shall resist against interference from legal communications or from industrial, scientific and medical radio emission electric machinery . Using this Equipment in Japan In Japan, the frequency bandwi dth of 2,400 MHz to 2,483.
10 5.375 x 8.375 ver 2.3 The indication sho wn belo w appears on this equipment. 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 FH: This equipment uses FH-SS modulation. 3 The interference range of this equipment is less than 10m. 4 This equipment uses a frequenc y bandwidth from 2,400 MHz to 2,483.
11 5.375 x 8.375 ver 2.3 Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries V oo r privé-gebruik buiten gebouw ov er publieke groud over afstand kleiner dan 300m geen registratie bij BIPT/IBPT nodig; voor gebruik over afstand groter dan 300m is wel registratie bij BIPT/IBPT nodig.
12 5.375 x 8.375 ver 2.3 O: allowed x: forbidden ❖ T o remain in conformance with Euro pean spectrum usage laws for W ireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply . The user should use the wireless LAN utility to check the current channel of operation.
13 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnolo gy Interoperability Bluetooth ® Cards from TOSHIB A are designed to be interoperable with any product with Bluetooth wireless technology that .
14 5.375 x 8.375 ver 2.3 Bluetooth ® Wireless T echnology and Y our Health The products with Bluetooth ® wireless technology , like other radio devices, emit radio frequency electromagnetic ener gy .
15 5.375 x 8.375 ver 2.3 Ta i w a n The legal communications mentioned in the abov e item refer to radio communications operated in accordan ce with telecommunication laws and regulations.
16 5.375 x 8.375 ver 2.3 Copyright This guide is copyrighted by T oshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide canno t be reproduced in any form without the prior written permission of T oshiba.
17 5.375 x 8.375 ver 2.3 T rademarks Satellite, Satellite Pro, and eco Utility are either register ed trademarks or trademarks of T oshiba Am erica Information Systems, Inc. and/or T oshiba Corporation. Adobe and Photoshop are either registered trademarks or tr ademarks of Adobe Systems Incorporated in the Unite d States and/or other countries.
18 5.375 x 8.375 ver 2.3 Computer Recycling Information As part of a commitment to people and the future, T oshiba promot es the ef ficient use of resources by working to achie ve our zero-waste-to-landf ill goal at all our production sites.
19 5.375 x 8.375 v er 2.3 Contents Introduction ................ ................................................................ 25 This guide ...............................................................27 Safety icons ............................
20 Contents 5.375 x 8.375 v er 2.3 Check list .......................................................... 35 Precautions .......................................................35 Important information on your computer’s cooling fan ..................
21 Contents 5.375 x 8.375 v er 2.3 Caring for your computer ........................................70 Cleaning the computer ......................................71 Moving the computer ........................................71 Using a computer lock .
22 Contents 5.375 x 8.375 v er 2.3 Power Plans ......................................................92 Using the eco power plan .......................................93 Changing the main battery ......................................94 Removing the battery from the computer .
23 Contents 5.375 x 8.375 v er 2.3 Using a user password ...................................118 Deleting a user password ................................118 System Settings ....................................................119 Sleep and Charge .....
24 Contents 5.375 x 8.375 v er 2.3 Develop good computing habits ...........................148 Data and system configuration backup in the Windows ® operating system ...............149 If you need further assistance ............................... 154 Contacting Toshiba .
25 5.375 x 8.375 ver 2.3 I n t roduct ion W elcom e to the world of powerful, portable, multimedia computing. W ith your T o shiba computer , your work and entertainment can accompan y you where ver you go. Y our co mputer is ENERGY ST AR ® qualified.
26 Introd uctio n 5.375 x 8.375 ver 2.3 When considering additions to your hom e of fice, purchase products that hav e earned the ENERGY ST AR ® for all your equipment needs, which can sav e you mone y , sa ve ener gy , and help protect the climate. Vi s i t http://www .
27 Introduction This guide 5.375 x 8.375 ver 2.3 The product specifications and configuration information are designed for a product Series. Y our particular model may not have all the features and specifications listed or illustrated.
28 Introd uctio n Safety icons 5.375 x 8.375 ver 2.3 Safety icons This manual contains safety inst ructions that must be observed to av oid potential hazards that c o uld result in personal injuries, damage to your equipment, or loss of data.
29 Introduction Other documentation 5.375 x 8.375 ver 2.3 Y our computer’ s features and specifications Certain computer chassis are de signed to accommodate all possible configurations for an entire product Series.
30 Chapter 1 Getting Started This chapter provides tips for us ing your computer ef fecti v ely , summarizes how to connect components, and explains what to do the first time you use your computer .
31 Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as ai r condit ioner ve nts or heaters.
32 Getting Started Selecting a place to work ❖ A void glare: position the notebook so that light sources (lam ps or windows) do not shine or reflect directly into your eyes. Place the notebook display aw ay fr om bright light sources or reduce the light inten sity from windows by using blinds.
33 Getting Started Selecting a place to work ❖ Alternati ve k eyboards, such as the split curved k eyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the ke yboard or on the work surface when typing.
34 Getting Started Selecting a place to work ❖ T ake short, strategically spaced rest breaks to av oid e ye strain and body fatigue. For e xample, stand up and walk around or stretch for a few minutes ev ery hour . ❖ T aking regular breaks is especially important if you are working long hours on your comput er or working on a deadline.
35 Getting Started Selecting a place to work For more specif ic recommendations on the safety and comfort of your computer en vironm ent, customers in the United States may visit the United States Department of Labor, Occupational Safety & Health Administration W eb site at: http://www .
36 Getting Started Selecting a place to work Never allow any liquids to spill into any part of your computer , and never expose the computer to rain, water , seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury .
37 Getting Started Selecting a place to work ❖ Keep the computer and disks aw ay from objects that generate strong magnetic fields, such as lar ge stereo speakers. Information on some disks is stored magnetically . Placing a magnet too close to a disk can erase important files.
38 Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: Y ou must complete all setup steps up to and including “Setting up your software” on page 42 before a dding external or internal components to your computer . These components include, but are not limited to, a mouse, keyboa rd, printer , and memory .
39 Getting Started Connecting to a po wer sour ce Always use the TOSHIBA AC adaptor that was provided with your computer , or use AC adaptors sp ecified by TOSHIBA to avoid any risk of fire or other damage to the computer . Use of an incompatible AC adaptor could cause fire or damage to the c omputer possibly resulting in serious injury .
40 Getting Started Connecting to a power so ur ce 2 Plug the A C adaptor co rd into the DC-IN on the side of the computer . (Sample Illustration) Connectin g the AC adaptor cor d to the computer 3 Connect the po wer cord/cable to a li ve electrical outlet.
41 Getting Started Char ging the main battery Charging the main batter y Before using the battery to power the computer , you must charge the battery . T o charge the battery , leave the co mputer plugged into an AC po wer source with the co mputer turned o f f until the b attery light glows white.
42 Getting Started Re gistering your computer with T oshiba Initial setup The W indo ws 8 Startup screen is the first screen displayed when you turn on your computer for the first time. F ollow the on-screen instructions on each screen in order to properly install the operating system and begin using your compu ter .
43 Getting Started T o Shut down yo ur computer T o Shut down your computer 1 From the St art or Desk top scr een, m ov e your poi nter over the upper or lower right co rner of the screen. 2 When the W indo ws ® Charms appear , click the Settings () Charm.
44 Getting Started T o place your computer in Sleep mode 3 In the lo wer right of the screen click the Pow e r ( ) icon. (Sample Image) Restart 4 Highlight Restart , and then click the Restart option. The computer closes all open applications, and restarts the operating system.
45 Getting Started Adding optional external de vices Adding optional external devices Before adding external devices or memory , T oshiba recommends setting up your software.
46 Getting Started Adding memory (optional) T o avoid dam aging the computer’ s screws, use a Ph illips screwdriver of the correct size that is in good condition. Installing a memory module with the computer’ s power on may damage the computer , the module, or both.
47 Getting Started Adding memory (optional) 4 Highlight Shut down while holding the Shift ke y , and then click the Shut down option. The computer closes all open applications, shuts down the operating system, and then turns off. 5 Unplug and remov e any cables connected to the computer , including the A C adaptor .
48 Getting Started Adding memory (optional) 9 Remove the memory module slot cov er . 10 Place the scre w(s) and the cov er in a safe place so that you can retriev e them later . Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up.
49 Getting Started Adding memory (optional) 13 Pick up the memory modul e by its sides, av oiding any contact with its connector . Position the module toward the socket, aligning the connector ’ s notch with the m atching key in the socket.
50 Getting Started Adding memory (optional) (Sample Illustration) Pr essing down on the memory module Do not force the memory module int o position. The memory module should be completely in serted into the socket and lev el when secured in place.
51 Getting Started Adding memory (optional) Always mak e sure your co mputer and AC adaptor have adequa te ventilation and are prote cted from ove rheating when the power is t urned on or when an AC adaptor is connected to a power out let (even if y our computer is in Sleep mode).
52 Getting Started Adding memory (optional) Do not try to remove a memor y module with the computer turned on. Y ou can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hibernation mode. The computer could hang up the next time you turn it on and data in memory will be lost.
53 Getting Started Adding memory (optional) Always mak e sure your co mputer and AC adaptor have adequa te ventilation and are prote cted from ove rheating when the power is t urned on or when an AC adaptor is connected to a power out let (even if y our computer is in Sleep mode).
54 Getting Started Recovering the Internal Stor ag e Drive From time to time, Windows ® will display a pop-up that says, “Do you want to allow the following program to make changes to this computer?” This is a security feature to prevent programs or people from doing things on your computer without your permission.
55 Getting Started Recovering the Internal Stora ge Drive ❖ During the recovery process your computer must be connected to an external power source via the AC adaptor . ❖ When you restore your system, only the operating sy stem files, applications, and driv ers originally shipped with the computer are restored.
56 Getting Started Recovering the Internal Stor ag e Drive Charm and, in the Search f ield, type Recove ry Media Cr eator . In the list that abov e, click your selection.
57 Getting Started Recovering the Internal Stora ge Drive 6 Follo w the on-screen prompts to complete the copy process. If you are copying the recovery files to DVDs, be sure to label each DVD in the set sequentially (for example, “1 of 3,” “2 of 3,” etc.
58 Getting Started Recovering the Internal Stor ag e Drive 3 Press and hold the F12 ke y immediately after pressing the power b utton. The Boot menu displays. 4 Using the arro w ke ys, select the D VD op tion or the USB Flash option, depending on which type of medi a you are using, and then press the ENTER key .
59 Getting Started Recovering the Internal Stora ge Drive 3 Click Change PC Settings . The PC settings window appears. (Sample Image) PC settings scr een 4 Click General . 5 Scroll down to “Refresh your PC without af fecting your files, ” and click Get Started .
60 Getting Started Recovering the Internal Stor ag e Drive 6 Click the Next but ton to be gin . The “Ready to refresh your PC” screen appears. (Sample Image) Ready to r efresh your PC scr een Y ou will be prompted to refresh your system. 7 Click the Refresh b utton.
61 Getting Started Recovering the Internal Stora ge Drive 3 Click Change PC Settings . The PC settings window appears. (Sample Image) PC settings scr een 4 Click General . 5 Scroll do wn to “Remove ev eryt hing and reinstall W indows, ” and click Get Started .
62 Getting Started Recovering the Internal Stor ag e Drive 6 Click the Next button. The “Do you want to fully cl ean your driv e” screen appears. (Sample Imag e) Do you want to fully clean your dr.
63 Getting Started Recovering the Internal Stora ge Drive Selecting the “Fully clean the drive” opt ion may take several hours. Installing drivers and applications The TOSHIB A Ap plication Installe r allows you to reinstall the dri vers and applications that were originally bundled with your computer .
64 Getting Started Using the touc h pad Using the touch pad Some of the touch pad operations described in this section are only supported in certain applications, and only on certain models.
65 Getting Started Using the touch pad Select a n item 1 Move the pointer to the item you want to select. 2 Do one of the following: ❖ T ap the touch pad once OR ❖ Press and release the primar y (.
66 Getting Started Using the touc h pad Adjusting touch pad settings While you are typing, the on-screen pointer may seem to move or jump around “by itself” to rando m locations on the screen. The on-screen pointer may also seem to automatically select text, click buttons, and acti v ate other user interface elements.
67 Getting Started Using external display de vices Disabling or enabling the touch pad The touch pad is enab led by default. T o enable/disable t he touch pad, press F5 . For more inform ation, see “Disabling or enabling the touch pad” on page 159 .
68 Getting Started Using external display de vices ❖ An external monitor or projector via the RGB (monitor) port (Sample Illustration) V ideo ports Selecting video cables T o connect a device to the HDMI™ Out port, you must purchase an HDMI™ cable.
69 Getting Started Using external display de vices Directing the display output when you turn on the computer Once you ha ve connected an e xte r nal display de vice, you can choose to use the internal display only , the external de vice only , or both simultaneo usly .
70 Getting Started Customizing your comp uter’ s settings Y ou may also use the F4 key , and then press ENTER to activate a selection. Adjusting the quality of the external display T o obtain the best picture quality from you r television (or other video display device), you may need to adjust the video settings.
71 Getting Started Caring for your computer Cleaning the computer Keep liquids, including cleaning fluid, out of the computer’ s keyboard, speaker , and other openings. Never spray cleaner directly onto the computer and/or display . Never use harsh or caustic chemical products to clean the computer .
72 Getting Started Caring for your computer 3 Insert the cable’ s locking end into th e security lock slo t on your computer , then engage the locking device.
73 Chapter 2 Learning t he Basics This chapter giv es some computing tips and provides important information about basic features. Computing tips ❖ Sav e your work frequently . Y our work stays in the computer’ s temporary memory until you sav e it to the internal storage driv e.
74 Learning the Basics Using the ke yboard ❖ Back up your files to e xternal media on a regular basis. Label the backup copies clearly and store them in a safe place.
75 Learning the Basics Using the ke yboar d (Sample Illustration) Ke ybo ar d T o capture a print screen of the entire screen, press the Fn + PRTSC key . (This only applies to models with a 10-key keypad). T o capture only the active window displayed, press Fn + AL T while simultaneously pressing the PR TSC key .
76 Learning the Basics Mouse pr op erties Special Windows ® keys (Sample Illustration) Special W indo ws ® keys Y our computer’ s keyboard has one k ey and one b utton that hav e special functions in W indo ws ® : ❖ Win d ow s ® key —T oggles between the Desktop screen and the last app opened on the Start screen.
77 Learning the Basics Starting an app Starting an app T o Start an app on the Start sc reen, move your pointer ov er the appropriate tile and click to open. T o Start an app from the Desktop, move your pointer over the upper or lower right corner of th e screen.
78 Learning the Basics Saving your work Saving your work Before you turn off the computer using the Shut down command, sav e your work on the internal stor age driv e, external media, flash media, or optical disc. This is one of the most imp ortant rules of computing.
79 Learning the Basics Using the optical disc drive For optimum DVD performance, it is recommended that you play DVDs while running the computer on AC power . When viewing DVD movies use the DVD Player software that came with your computer . Optical disc drive components The optical disc dri ve is located on the side of the computer .
80 Learning the Basics Using the optical disc drive Media control buttons The media control buttons located abo ve the ke yboard allow you mute the sound and play audio CDs or DVD mo vies when the computer is on. (Sample Illustration) Media contr ol buttons The Pre vious track button allo ws you to return to the preceding track on the disc.
81 Learning the Basics Using the optical disc drive 6 Make sure the disc is completely on the spindle and is lyin g flat on the tray . If you insert the disc incorrectly , it may jam the drive. If this happens, contact T oshiba support for assistance.
82 Learning the Basics Using the optical disc drive Recording optical media Depending on the configuration, your computer may come with an optical disc driv e that allo ws you to: ❖ Play pre-recorded and recorded optical media. ❖ Read/write data and multi -media files to recordable optical media.
83 Learning the Basics T oshiba’ s online resour ces Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. 2 Pull the tray out until it is fully open , remove the disc, and place it in its protecti v e cov er .
84 Chapter 3 Mobile Computing This chapter cov ers all aspects of using your computer while trav eling. T oshiba’ s energy-saver design Y our computer enters a low-po wer suspension mode when it is not being used, thereby co nserving energy and saving money in the process.
85 Mobile Computing Running the computer on battery power Battery Notice Battery life rating is for comparison purposes only , and does no t indicate the battery life t hat will be obtained by any indi vidual user .
86 Mobile Computing Running the computer on battery power TECHNICAL NOTE: Depending on your system, the RTC battery may only charge while the computer is turned on.
87 Mobile Computing Running the computer on battery power ❖ The battery is almo st completely d ischarged. Leav e the po wer connected and the battery should be gin charging after a fe w minutes.
88 Mobile Computing Monitoring main battery power The computer can be us ed while the R TC battery is being charged, although the charging status of the R TC battery cannot be monitored. Monitoring main batter y power The computer’ s main battery light giv es you an indication of the main battery’ s current charge.
89 Mobile Computing Monitoring main battery power HINT : Be careful not to confuse the battery light ( ), the ON/OFF light ( ), and the power button light near the upper -right corner of the keyboard.
90 Mobile Computing Monitoring main battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaini ng charge frequently if you are working in temperatures below 50 degrees Fahrenheit.
91 Mobile Computing Monitoring main battery power 4 Click Change advanced power settings . The Advanced settings tab of the Po wer Options window appears. 5 Double-click Battery to display the battery op tions. (Sample Image) Advanced settings tab of P ower Options scr een 6 Configure the alarm settings to suit your needs.
92 Mobile Computing Monitoring main battery power Microsoft ® has combined these options into preset Po wer Plans. Using one of these power plans lets you choose betw een maximum power sa vings and peak system performance. Y ou may also set individual po wer -saving options to suit your o wn needs.
93 Mobile Computing Using the eco power plan T o edit a plan or to edit advanced settings, continue to the following steps. 5 Click Change plan s ettings to choose the plan you want to edit.
94 Mobile Computing Changing the main battery Changing the main batter y When your main battery has ru n out of power , you have tw o options: plug in the A C adaptor or install a char ged main battery .
95 Mobile Computing Changing the main battery 6 Slide the battery release latch to release the battery . 7 Pull the discharged battery out of the computer . (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately .
96 Mobile Computing Changing the main battery If the battery does not slide into the slot easily , move the batter y release lock to the unlocked position and try again. Do not force the battery into position. (Sample Illustration) Inserting the battery 3 Slide the battery release lo ck to the locked position.
97 Mobile Computing T aking car e of your battery T aking care of your battery The follo wing sections offer tips on ho w to take care of your battery and prolong its life.
98 Mobile Computing Disposing of used b atteries Maintaining your batter y Fully discharging your battery pack will allo w better accuracy of the battery meter . T o full y discharge your battery pack: ❖ Periodically , disconnect the computer from a po wer source and operate it on battery power until the battery pack fully discharges.
99 Mobile Computing T raveling tips Please be kind to our shared environment. Check with your local government authority for de tails regarding where to r ecycle old batteries or how to dispose of them properly . In addition, T oshiba’ s recycling initiativ es include recycling programs, ev ents and consumer prom otions.
100 Chapter 4 Exploring Y our Computer’ s Features In this chap ter , you will explore so me of the special features of your computer . Exploring the Start screen The Start screen is the launching p.
101 Exploring Y our Computer’ s Features Exploring th e Start scr een For detailed information on the new W indows 8 functionality , refer to the W indo ws ® Help and Support.
102 Exploring Y our Computer’ s Features Explorin g the desktop Ti le s T iles can be accessed and launched from the Start screen. T ypical S tart screen tiles are the Desktop tile and Mail tile, as well as tiles representing all other a pplications downloaded to your system.
103 Exploring Y our Computer’ s Features Exploring the desktop Y ou may see v arious icons displayed on your syst em desktop, for example: Recycle Bin—Holds files you ha v e deleted. Y ou may be able to retriev e these f iles until you empty the Recycle Bin.
104 Exploring Y our Computer’ s Features W indows ® St or e T ypical tasks in the notification area are Current time, Po wer usage mode, network connecti vity status, and speaker volume. T o activate a specif ic task, click the appropriate notification area icon.
105 Exploring Y our Computer’ s Features Setting up for communications Using Wireless LAN connectivity Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availa bility of public wireless LAN access points may be limited.
106 Exploring Y our Computer’ s Features Explor ing audio fe atur es Exploring audio features Y ou can use your computer to record sounds using the comput er’ s internal microphone (av ailable on certain models) or an optional external microphone.
107 Exploring Y our Computer’ s Features Using the W eb Camera Using external speakers or headphones Y our computer is equipped w ith a full stereo sound system with internal speakers. Instead of usin g the internal speakers, you can connect headphones or a pair of external ste reo speakers.
108 Exploring Y our Computer’ s Features Using the Memory car d r eader T o access the W eb Camera, on the Start screen click the Camera tile. The W eb C amera indicator light glows when the W eb Camera is activ e. Using the Memory card reader (A vailable on certain models.
109 Exploring Y our Computer’ s Features Using the Memory car d r eader When inserting memory media, do not touch the metal contacts. Y ou could expose th e storage area to sta tic electric ity , which can destroy data.
110 Chapter 5 Utilities Y our computer includes sev eral utilities designed to help you to reconfigure your system to best meet your individual needs. T ogether, these allo w you to ascerta in certain system details, set additional options, or change default optio ns.
111 Utilities Desktop Assist ❖ Service Station ❖ TOSHIB A Application Installer Desktop Assist The Desktop Assist provides qu ick access to computer functions and allows you to customize a range of computer settin gs.
112 Utilities Desktop Assist Media & Entertainment The feature a v ailable in this cate gory is T OSHIB A V ideo Player . (Sample Image) Desktop Assist window – Media & Entertainment tab.
113 Utilities Desktop Assist T ools & Utilities The features that may be av ailable in this category are: ❖ eco Utility ® ❖ Supervisor password ❖ System Settings ❖ Function Ke y ❖ User .
114 Utilities Desktop Assist Support & Recovery The features that may be av ailable in this category are: ❖ PC Diagnostic T ool Utility ❖ PC Health Monito r ❖ Recov ery Media Creator ❖ Ser.
115 Utilities eco Utility ® eco Utility ® The eco Utility ® monitors your power sa vings from using the eco power plan by tracking real-time power consumption and accumulated savings o ver time.
116 Utilities Setting passwor ds Setting passwords Setting a password lets you walk away from your computer while providing additional protection for your files. When you set a password, you must enter the password before you can w ork on your computer again.
117 Utilities Setting passwor ds (Sample Image) Supervisor P asswo r d tab 4 Click Set . 5 Enter your pas sword, and th en enter it again to v erify . 6 Click Set . Under User Policy , this option may or may not ask for password verification. 7 Click OK to sa v e your password as a te xt f ile .
118 Utilities Setting passwor ds Using a user password A user password provides po w er-on password protection. Setting a user password If you choose to set a supervisor or user password, TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not re member it.
119 Utilities System Settings System Settings System Settings is the TOSHIB A conf iguration management tool av ailable through the Windo ws ® operating system. T o access it: 1 T o access System Settings from the Start screen begin typing System Settin gs , or while in the Desktop screen double-click the Desktop Assist icon.
120 Utilities Sleep and Char ge ❖ General —Allows you to vie w the current BIOS version or change certain settings back to their default values ❖ Ke y b oa rd —Allows you to access the wak e-o.
121 Utilities Sleep and Charg e ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF . USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports.
122 Utilities Sleep and Char ge Enabling/Disabling USB Sleep and Charge This utility can b e used to enable or disable the USB Sleep and Charge function. T o enable this function, select Enable . T o disable this function, toggle the Enable button to the Disabled position.
123 Utilities Function K e y Function Key T urns noti fications for touch pad status ON/OFF . (Sample Image) Function K e y The Function option is disabled by default.
124 Utilities PC Diagnostic T ool Utility PC Diagnostic T ool Utility This utility can h elp diagnose pro blems with devices in your computer . Ref er to the online Help documenta tion within the application for additional help. The PC Diagnostic T ool utility may show tests for features you do not have.
125 Utilities PC Health Monitor PC Health Monitor (A vailable on certain models.) The PC Health Monitor software program monitors computer system functions such as po wer consumption, th e cooling system and the 3D Accelerometer (availabl e on certain models).
126 Utilities Recovery Media Cr eator Recover y Media Creator The Recov ery Media Creator utility enables yo u to create recovery media that can be used to return y our system to it s out-of-bo x state, if necessary . For detailed information on using the utility to cr eate recov ery media, see “Creating recovery media” on page 55 .
127 Utilities TOSHIB A Application Installer TOSHIBA Application Installer The TOSHIB A Ap plication Installe r allows you to reinstall the dri vers and applications that were originally bundled with your computer .
128 Chapter 6 If Somet hing G oes W r o ng Some problems you may encounter wh en using your computer are relativ ely easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software application. This chapter aims to help you solve many problems by yourself.
129 If Something Goes Wrong Pr oblems wh en you turn on the computer 3 Select the application you wa nt to close, then click End T ask . Closing the failed appli cation should allow you to conti nue working. If it does not, continue with the next step.
130 If Something Goes Wrong Pr ob lems when you turn on the computer The computer displays the WARNING RESUME F AILURE/Windows Error Recovery – Windows did not shut down successfully message. T o continue, select Start W indo ws normally . This can happen if the computer was put into Sl eep mode and the battery has discharged.
131 If Something Goes Wrong The W indows ® operating system is not working If the trickle-charging does not prov e ef fecti ve, visit the T o shiba W eb site at support.toshiba.com and see the Support Bulletin Step-Charging the computer ’ s battery (click the Ask Iris ® link and search for the support bulletin by name).
132 If Something Goes Wrong The W indows ® oper ating system is not working ❖ The operating system responds dif ferently from the normal routine. ❖ The screen does not look right. Unless a hardware de vice has failed, problems usually occur when you change the system in some way such as installing a ne w application or adding a device.
133 If Something Goes Wrong The W indows ® operating system is not working Advanced options Clicking this option presents you with another set of options: System Restor e ❖ System Restore allows you to us e a Restore point to return the computer to a state at which it was performing pr operly .
134 If Something Goes Wrong The W indows ® oper ating system is not working ❖ Enable Safe Mode Starts W indows ® with a minimal set of drivers and services.
135 If Something Goes Wrong F ixing a pr oblem with De vice Manager The Windows ® operating system can help you If the operating system has started properly but you still ha ve a problem using your co mputer , the online Help can assist y ou in troubleshooting the p roblem.
136 If Something Goes Wrong Memory pr oblems 3 From the list of device(s), click Device Mang er . 4 T o view the device(s) installed, double-click the de vice type. The operating system displays the de vice Properties dialog box, which provides an array of tabs.
137 If Something Goes Wrong P ower and the batteries 5 Check for the error again. 6 If the error recurs, remove th e memory module entirely and check for the error again. If removing the memory module el iminates the error, the memory module may be faulty .
138 If Something Goes Wrong K e yboa r d pr oblems If the battery has completely discharged, it will not begin char ging immediately . Leav e the A C ad aptor and po wer cord/cable connected, wait 20 minutes and s ee if the battery is charging.
139 If Something Goes Wrong Display pr oblems The keyboard you connected may be defecti ve or incompatible with the computer . Try using a dif ferent make of k eyboard. Display problems Here are some typical displ ay problems and their sol utions: The screen is blank.
140 If Something Goes Wrong Display pr ob lems A message displays saying that ther e is a pr oblem with y our display settings and tha t the adap ter type is incorrect or the curren t settings do not work with y our hardware. Reduce the size of the color palette to one that is supported by the computer’ s internal display .
141 If Something Goes Wrong Disk or storag e drive pr oblems Disk or storage drive problems Problems with the storage driv e or with external media usually sho w up as an inability to access the dri v e or as sector errors. Sometimes a driv e problem may cause one or more files to appear to hav e garbage in them.
142 If Something Goes Wrong Disk or storag e drive pr oblems 3 Right-click the drive you wish to check. (Sample Image) Clicking on the drive 4 In the pop-up m enu, click Properties . The dri ve’ s Properties box appears. 5 Click the T ools tab . 6 Click the Check b utton.
143 If Something Goes Wrong Optical disc drive pr oblems Y our data files are damaged or corrupted. Refer to your software do cumentati on for file recov ery procedures. Many software packages automatically create backup f iles. Y ou may also be able to recover lost data using utility software.
144 If Something Goes Wrong Sound system pr oblems Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. Some discs run corr ectly but others do not. Check that the type of disc you are using is compatible with your optical disc driv e.
145 If Something Goes Wrong W ir eless networking pr oblems Make sure the prin ter cable is f irm ly attached to the computer and the printer , or the wireless connection is good. Run the printer’ s self-test to check for any problem with the printer itself.
146 If Something Goes Wrong W ir eless networking pr oblems ❖ If another computer is on the same network, verify that it has network access, and can connect to the Internet. If, for example, the other computer canno t browse to a public W e b site, the ISP’ s (Internet Serv ice Provider) service may be disrupted.
147 If Something Goes Wrong D VD operating pr oblems The Windo ws ® operating system wir eless management utility does not work. If you are using an external W i-Fi ® adapter (a USB adapter , or other v ariety), check if the adapter comes with its o wn management utility .
148 If Something Goes Wrong Develop good computing habits 2 From the search list, click Choose when to turn off display . 3 T o keep the display from turn ing off, click Ne ver in both drop do wn lists. 4 Click Sa ve changes . The screen sa v er runs while y ou ar e watching a movie or title.
149 If Something Goes Wrong Develop good computing habits Read the user’ s guides. It is very dif f icult to provide a fail-safe set of steps you can follow ev ery time you experience a problem with the computer . Y our ability to solve problems will improve as you learn about ho w the computer and its software work together .
150 If Something Goes Wrong Develop good computing habits 5 Under Restore settings select Tu r n on System Protection . 6 Click OK . 7 Click Cre ate . 8 In the input field, enter a name that is descripti ve enough to be easily understood in the future, such as “Before inst alling Brand X Accounting app.
151 If Something Goes Wrong Develop good computing habits Backing up your data or your entire computer with the Windows ® operating system The most v aluable component of y our computer system is the data you create and store on its internal storage drive.
152 If Something Goes Wrong Develop good computing habits the state it was in prior to the installation, undoing any changes that the installatio n process introduced. ❖ Back up your critical data (see “Backing up your data or you r entire computer with the W indows ® operating system” on page 151 ).
153 If Something Goes Wrong Develop good computing habits USB Sleep and Charge is not w orking . USB Sleep and Charge may be disabled. Open the TOSHIB A Sleep and Charge utility to check if the f eature is disabled and to enable it if necessary .
154 If Something Goes Wrong If you need further assistance If you need further assistance If you have follo wed the recommend ations in this chapter and are still having problems, you may n eed additional technical assistance.
155 If Something Goes Wrong T oshiba’ s worldwide offices T oshiba’ s worldwide offices For more information on additio nal T oshiba world wide locations, please visit: www .toshiba.co. jp/inde x.htm . A ustralia T osh iba (Australia) Pty . Limited 84-92 T alavera Road North Ryde NSW 2113 Sydney Australia Canada T oshiba Canada Ltd.
156 5.375 x 8.375 ver 2.3 Appendix A TOSHIBA Function Keys TOS HIB A Functio n key s pro vide a quick w ay to modif y selected system functions and to launch applications.
157 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Help file Display brightness This TO S H I BA Function key displays the help file. This TO S H I BA Function key decreases the screen brightness. This TO S H I BA Function ke y increases the screen brightness.
158 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Output (Display switch) This TO S H I BA Function ke y cycles through the display options and highl ights the av ailable options. ( O n l y t h e f i r s t option is av ailable when you do not hav e an external monitor attached.
159 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Disabling or enabling the touch pad Media buttons This TO S H IBA Function ke y enables/disables the touch pad. T o enable/d isable the touch pad press F5 . For more information on using the touch pad, see “Using the touch pad” on page 64 .
160 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Volume Mute Disabling or enabling wireless devices This TO S H I BA Function key enables/disables volume mute on your computer . When volume mute is enabled, n o sound will com e from the speakers or headphones.
161 TOSHIBA Function Keys Functions 5.375 x 8.375 ver 2.3 Keyboard Function keys Zoom (Display resolution) Fn+ This TOSHIBA Function key a l l o ws y o u to zoom out. Fn+ This T O S H I BA Funct ion key allo ws you to zoom in. Fn+ [ Space bar ] This TO S H IBA Function ke y switches screen resolution.
162 5.375 x 8.375 ver 2.3 Appendix B P o wer Cord/Cable C o nnector s Y our computer ships w ith the correct power su pply for th e country of purchase. This appendix shows the shapes of the typical A C po wer cord/cable connectors fo r v ariou s parts of the world.
163 Glossar y TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer . Acronyms The follo wing acronyms may app ear in this User’ s Guide.
164 Glossary DPI Dots Per Inch DV D Digital V ersatile (or V ideo) Disc DV D - R O M Digital V ersatile (o r V ideo) Disc Read-Only M emory eSA T A external Serial Advanced T echnology Attachm ent FAT.
Glossary 165 RT C Real-T ime Clock SD Secure Digital SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Driv e TFT Thin Film Tr ansistor USB Univ ersal Serial Bus URL Uniform Resource Locator WA N W ide Area Network www W orld Wide W eb Te r m s The follo wing terms may appear in this User’ s Guide.
166 Glossary B backup —A copy of a f ile, usually on a remov able disk, k ept in case the original file is lost or damaged. Basic Input/Output System (BIOS) —See BIOS. baud rate —The speed at which a communication de vice, such as a printer or mo dem, transmits in formation.
Glossary 167 C cache —A section of very fast memory in which frequently used information is duplicated for qu ick access. Accessing data from cache is faster than accessing it from the computer’ s main memory . See also CPU ca che, L1 c ache, L2 cach e.
168 Glossary CPU —See Central Pr ocessing Unit (CPU). CPU cache —A section of very fast memory residing between the CPU and the computer’ s main memory that temporarily stores data and instructions the CPU will need to ex ecute commands and programs.
Glossary 169 disk drive —The de vice that reads and writes information and programs on e x t e r n a l m e d i a or hard disk. It rotates t he disk at high speed past one or more read/write heads. document —Any file created with an appl ication and, if saved to disk, gi ven a name by which it can be retrie ved.
170 Glossary F fil e —A collection of related in formation, saved on disk with a uniqu e name. A file may be a program, inform ation used by a program, or a document. See also docum ent. File Allocation T able (F A T ) —The section of a s t o r ag e d r iv e that keeps track of the location of stored files.
Glossary 171 hardware —Th e physical components of a computer system. Compare softwar e . H D M I ( High-Def inition Multimedia Interface) —An interface used to transmit high quality audio and video signal via a single cable in digital format, providing better picture quality than analog signal.
172 Glossary LAN (Local Area Network) —A group of com puters or other devices dispersed over a relati v ely li mited area and connected by a communications link that enables any de vice to interact with any other on the network.
Glossary 173 multi-function drive —A D VD drive that can r ead and write to CD and DV D m e d i a . multimedia —A com bination of two or more media, such as sound, animation, and video in a comp uter program or presentation. Musical Instrument Digital Interface —See MIDI .
174 Glossary pixel —Short for “picture element. ” The smallest dot that can be produced on a screen or printer . Plug and Play —Generally , refers to t he computer’ s ability to automatically configure itself to work with periph eral devices.
Glossary 175 res o lu ti o n —A measure of the sharpness of the images that can be produced by a printer or displayed on a screen. For a printer , resolution is expressed in dots per inch (dpi). For a screen, it is expressed as the number of pixe ls a v ailable horizontally and vertically .
176 Glossary Suspend —A feature of some Windo ws ® operating systems that allows you to turn off the computer without exiting your op en applications and to continue from where you left off when you turn the computer on again. Swipe —Swipe an open window to the le ft or right of the screen to display the next or pre vious window .
177 Index A A C adaptor 38 AC p ow e r 86 A C po wer light 38 accessing network 105 adding memory check total memory 53 memory (optional) 45 optional external devices 45 adequate ventilation cooling f.
178 Index running computer on battery power 84 safety precautions 97 setting notifications 90 taking care of 97 battery indicator light 89 BIOS Setup see System Settings but t on eject, optical disc d.
179 Index adjusting 70 disposal information 18 disposing of used batteries 98 DV D removing with compu ter off 82 removing with compu ter on 81 D VD player troubleshooting 147 DV D s using 78 E eco po.
180 Index Licenses 17 lock computer , using 71 M maintaining your battery 98 manual eject hole optical disc driv e 79 media control buttons mute button 80 next track button 80 play/pause button 80 pre.
181 Index power -on password 116 setting 116 setting a supervisor 116 setting a user 118 supervisor password 116 user password 116 PC Diagnostic T ool Utility 124 PC Health Monitor 125 port HDMI™ 67.
182 Index software 42 work en vironm ent 30 settings customize computer settings 70 display output 69 Shut down computer 43 , 44 , 46 , 136 icon 43 , 44 , 46 , 136 shut down computer 43 Sleep and Char.
183 Index optical disc driv e 143 power and batteries 137 printer 144 restore points 149 screen does not look correct/ flickers 139 slo w Internet connection 134 sound system 144 trouble running discs.
An important point after buying a device Toshiba PSKFNU001002 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Toshiba PSKFNU001002 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Toshiba PSKFNU001002 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Toshiba PSKFNU001002 you will learn all the available features of the product, as well as information on its operation. The information that you get Toshiba PSKFNU001002 will certainly help you make a decision on the purchase.
If you already are a holder of Toshiba PSKFNU001002, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Toshiba PSKFNU001002.
However, one of the most important roles played by the user manual is to help in solving problems with Toshiba PSKFNU001002. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Toshiba PSKFNU001002 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
