Instruction/ maintenance manual of the product 3511 Toshiba
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MUL TIFUNCTIONAL DIGIT AL COLOR SYSTEMS e-STUDIO35 11/45 11 File No. SHE030002 G 0 R03042133500-TTEC V er0 7 _2005-0 7.
© 2003 T OSHIB A TEC CORPORA TION All rights reserved.
• Be sure not to hold the movable parts or units (e.g. the control panel, ADU or RADF) when transporting the equipment. • Be sure to use a dedicated outlet with A C 110/13.2A, 115V or 127V/12A, 220V -240V or 240V/ 8A) for its power source. • The equipment must be g rounded for saf ety .
3. Main Service Parts for Safety • The breaker , door s witch, fuse, ther mostat, ther mofuse, thermistor , etc. are par ticular ly impor tant f or safety . Be sure to handle/install them proper ly . If these par ts are shor ted circuit and/or made their functions out, they may burn down, for instance, and may result in fatal accidents.
Nov ember 2003 © TOSHIBA TE C i e-STUDIO3511/4511 CONTENTS CONTENTS 1. SPECIFICA TIONS/ACCESSORIES/OPTIONS/SUPPLI ES .......................................... 1-1 1.1 Specifications ...................................................................
e-STUDIO3511/4511 CONTENTS ii Nov ember 2003 © TOSHIBA TEC 3.5.12 Beam level conver sion setting ........................................................................... 3-30 3.5.13 Maximum toner density adj ustment to paper type .................
Nov ember 2003 © TOSHIBA TE C iii e-STUDIO3511/4511 CONTENTS 3.12.7 Adjustment of reverse solenoid .......................................................................... 3-65 3.12.8 Adjustment of RADF openi ng/closing sw itch ....................
e-STUDIO3511/4511 CONTENTS iv Nov ember 2003 © T OSHIBA TEC 04/10 5. TROUBLESHOOTING .................................................................................................. 5-1 5. Diagnosis and Prescription for Each Error C ode ...........
Nov ember 2003 © TOSHIBA TE C v e-STUDIO3511/4511 CONTENTS 8. REMOTE SERVICE ....................................................................................................... 8-1 8.1 Auto S upply O rder .........................................
e-STUDIO3511/4511 CONTENTS vi Nov ember 2003 © T OSHIBA TEC.
1. SPECIFICA TIONS/ ACCESSORIES/OPTIONS/ SUPPLIES 2. ERROR CODE AND SELF-DIAGNOSTIC MODE 3. ADJUSTMENT 4. PREVENTIVE MAINTENANCE (PM) 5. TROUBLESHOOTING 6.
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Nov ember 2003 © TOSHIBA TEC 1 - 1 e-STUDIO3511/4511 SPECIFICA TIONS 1. SPECIFICA TIONS/ACCESSORIES/OPTIONS/SUPPLIES 1.1 Specifications V alues in [ ] are for e-STUDIO4511 in case that the specification is diff erent between e-STUDIO3511 and e-STUDIO4511.
e-STUDIO3511/4511 SPECIFICA TIONS 1 - 2 Nov ember 2003 © T OSHIBA TEC - The system cop y speed is av ailable when 10 sheets of A4/L T size original are set on the RADF and one of the copy modes in the above table is selected. - The period of time from pressing [ST ART] to displa ying "READ Y" is the actually measured value.
Nov ember 2003 © TOSHIBA TEC 1 - 3 e-STUDIO3511/4511 SPECIFICA TIONS • Reproduction ratio ............. Actual ratio: 100±0.5% Zooming: 25 - 400% in increments of 1% (25 - 200% when using RADF) • Resolution/Gradation .
e-STUDIO3511/4511 SPECIFICA TIONS 1 - 4 Nov ember 2003 © T OSHIBA TEC • Dimensions of the equipment .......... See the figure below (W660 x D718 x H739 mm) 660 7 1 8 45 ° 7 3 9 Fig.
Nov ember 2003 © TOSHIBA TEC 1 - 5 e-STUDIO3511/4511 SPECIFICA TIONS Unpacking/Setup instruction 1 set Operator’ s manual 4 pcs. (except for MJD) Operator's manual pocket 1 pc. Power cable 1 pc. W arranty sheet 1 pc. (for NAD) Setup report 1 set (for NAD and MJD) Customer satisfaction card 1 pc.
e-STUDIO3511/4511 SPECIFICA TIONS 1 - 6 Nov ember 2003 © T OSHIBA TEC 1.3 Options Notes: 1. The bridge kit (KN-3511) is necessar y for installation of the finisher (MJ-1022, MJ-1023 or MJ-1024). 2. The finisher (MJ-1023 or MJ-1024) is necessary for installation of the hole punch unit (MJ-6004N/E/F/S).
Nov ember 2003 © TOSHIBA TEC 1 - 7 e-STUDIO3511/4511 SPECIFICA TIONS 1.5 System List Fig. 1-501 Reversing Automatic Document Feeder (RADF) MR-3015 Platen cover KA-3511PC Work table KK-3511 Key copy c.
e-STUDIO3511/4511 SPECIFICA TIONS 1 - 8 Nov ember 2003 © T OSHIBA TEC.
Nov ember 2003 © T OSHIBA TEC 2 - 1 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNOSTIC MODE 2. ERROR CODE AND SELF-DIAGNOSTIC MODE 2.1 Error Code List One of the following error codes is displayed .
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 2 - 2 Nov ember 2003 © T OSHIBA TEC E210 E220 E300 E310 E320 E330 E340 E350 E360 E3C0 E3D0 E3E0 E400 E410 Paper transport jam Cover open j.
Nov ember 2003 © T OSHIBA TEC 2 - 3 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNOSTIC MODE E420 E430 E440 E450 E480 E510 E520 E550 E711 E712 E713 E714 E721 E722 E723 E724 E725 E726 Cover open jam Paper transport jam (ADU section) Other paper jam RADF jam PFP side cover open jam: The PFP side cover has opened during printing.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 2 - 4 Nov ember 2003 © T OSHIBA TEC Stop jam at the exit sensor: The trailing edge of the original does not pass the exit sensor after its leading edge has reached this sensor .
Nov ember 2003 © T OSHIBA TEC 2 - 5 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNOSTIC MODE Door open jam: (1) The finisher has been released from the equipment during printing. [MJ-1022] (2) The upper/front cover of the finisher section or the upper/ front door of the puncher section has opened during printing.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 2 - 6 Nov ember 2003 © T OSHIBA TEC 2.1.2 Service call T rouble- shooting Error code Classification Contents C010 C020 C030 C040 C130 C140.
Nov ember 2003 © T OSHIBA TEC 2 - 7 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNOSTIC MODE Thermistor or heater abnormality at power-ON: Abnormality of the thermistor is detected when power is turned ON or the temperature of the fuser roller does not rise in a specified period of time after power is turned ON.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 2 - 8 Nov ember 2003 © T OSHIBA TEC CB20 CB30 CB40 CB50 CB60 CB80 CB90 CBA0 CBB0 CBC0 CBD0 CBE0 CBF0 CC00 CC10 CC20 CC30 CC40 Delivery motor abnormality: Delivery motor or delivery roller is not rotating normally .
Nov ember 2003 © T OSHIBA TEC 2 - 9 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNOSTIC MODE CC50 CC60 CC80 CC90 CCA0 CCB0 CCD0 CCE0 CCF0 CE00 CE10 CE20 CE40 CE50 CE90 CEA0 CEB0 Horizontal registration motor abnormality: Horizontal registration motor is not rotating or puncher is not shifting normally .
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 2 - 10 Nov ember 2003 © T OSHIBA TEC 2nd transfer roller position detection abnormality: The 2nd transf er roller does not contact/release normally . T ransfer belt position detection abnormality (nor mal speed): The home position of the transfer belt cannot be detected.
Nov ember 2003 © T OSHIBA TEC 2 - 11 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNOSTIC MODE 2.1.3 Error in Internet F AX / Scanning Function (1) Inter net F AX related error System access abnormal.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 2 - 12 Nov ember 2003 © T OSHIBA TEC HOST NAME error(RFC: 500) Destination mail address error (RFC: 500) T er minal mail address error (RF.
Nov ember 2003 © T OSHIBA TEC 2 - 13 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNOSTIC MODE 2B10 2B11 2B20 2B30 2B31 2B32 2B50 2B51 2B71 2B80 2B90 2BA0 2BB0 2BB1 2BC0 2BC1 2BD0 2BE0 2BF0 2BF1 2BF2 There was no applicable job. Job status failed. Failed to access file.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 2 - 14 Nov ember 2003 © T OSHIBA TEC System access abnormality Insufficient memory Message reception error Message transmission error Inva.
Nov ember 2003 © T OSHIBA TEC 2 - 15 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNOSTIC MODE System access abnormality Insufficient memory Message reception error Message transmission error Invalid.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 2 - 16 Nov ember 2003 © T OSHIBA TEC E-mail MIME error E-mail analysis error Partial mail time-out error Partial mail related error Insufficient HDD capacity error W ar ning of insufficient HDD capacity W ar ning of partial mail interr uption Partial mail reception setting OFF Ch.
Nov ember 2003 © T OSHIBA TEC 2 - 17 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNOSTIC MODE E-mail format error Content-T ype error Charset error E-mail decode error TIFF analysis error Ch. 5.1.21 (6) Ch. 5.1.21 (6) Ch. 5.1.21 (6) Ch. 5.1.21 (6) Ch.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 2 - 18 Nov ember 2003 © T OSHIBA TEC TIFF compression error TIFF resolution error TIFF paper size error Offramp destination error Offramp security error Ch. 5.1.21 (6) Ch. 5.1.21 (6) Ch. 5.
Nov ember 2003 © T OSHIBA TEC 2 - 19 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNOSTIC MODE Power failure error Destination address error Offramp destination limitation error F AX board error POP3 server connection error POP3 server connection time-out error POP3 login error File I/O error Ch.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 2 - 20 Nov ember 2003 © T OSHIBA TEC A Paper source 0: Not selected 1: Bypass feed 2: LCF 3: PFP upper drawer 4: Unused 5: PFP lower drawe.
Nov ember 2003 © T OSHIBA TEC 2 - 21 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNOSTIC MODE 2.2 Self-diagnosis Modes Mode Control panel check mode T est mode T est pr int mode Adjustment mode Sett.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 2 - 22 Nov ember 2003 © T OSHIBA TEC *1 T ur n OFF the po w er after using the self-diagnosis mode , and lea v e the equipment to the user . • T est mode (03): Ref er to “2.2.1. Input chec k (test mode 03)” and “2.
Nov ember 2003 © T OSHIBA TEC 2 - 23 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNOSTIC MODE 2.2.1 Input check (T est mode 03) The status of each input signal can be check ed by pressing the [F AX] button, [COPY] b utton and the digital keys in the test mode (03).
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 2 - 24 Nov ember 2003 © T OSHIBA TEC [F AX] button: OFF/[COPY] button: OFF ( [F AX] LED: OFF/[COPY] LED: OFF) Digital Button Items to chec.
Nov ember 2003 © T OSHIBA TEC 2 - 25 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNOSTIC MODE A— B— C— [7] D— E Side cover open/close switch Cover opened F Front cover opening/closing switch.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 2 - 26 Nov ember 2003 © T OSHIBA TEC A 2nd transfer roller position detection sensor Released B Black developer contact timing detection s.
Nov ember 2003 © T OSHIBA TEC 2 - 27 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNOSTIC MODE A— B— C— [6] D APS sensor (APS-R) No original E APS sensor (APS-C) No original F APS sensor (APS-3.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 2 - 28 Nov ember 2003 © T OSHIBA TEC 2.2.2 Output check (test mode 03) Status of the output signals can be checked by entering the following codes in the test mode 03.
Nov ember 2003 © T OSHIBA TEC 2 - 29 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNOSTIC MODE 101 Main motor ON (Operational without black 151 Code No.101 function OFF 1 developer unit) 102 T oner motor K (nor mal rotation) ON 152 Code No.102 function OFF 1 103 Polygonal motor (600dpi) ON 153 Code No.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 2 - 30 Nov ember 2003 © T OSHIBA TEC Code Function Procedure 280 PFP lower drawer tray-up motor ON (tray up) 2 281 RADF feed motor ON/OFF .
Nov ember 2003 © T OSHIBA TEC 2 - 31 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNOSTIC MODE 2.2.3 T est print mode (test mode 04) The embedded test pattern can be printed out by keying in the following codes in the test print mode (04).
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 32 Nov ember 2003 © T OSHIBA TEC Procedure 5 Procedure 2 2.2.4 Adjustment mode (05) Items in the adjustment mode list in the following pages can be corrected or changed in this adjustment mode (05).
Nov ember 2003 © TOSHIBA TEC 2 - 33 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE Procedure 14 Procedure 10 Procedure 6 [0][5] [PO WER] [PO WER]OFF/ON (Exit) [Digital ke y] (Code) [ST .
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 34 Nov ember 2003 © T OSHIBA TEC Code 1 3 4 5 6 7 10 12 13 14 15 47 48 49 50 51 52 55 56 57 58 59 60 62 63 64 T ypes of test patter n G.
Nov ember 2003 © TOSHIBA TEC 2 - 35 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE Initialization of color auto-toner sensor light amount correction target value Initialization of color.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 36 Nov ember 2003 © T OSHIBA TEC When the value decreases, the 1st transfer roller bias output increases. The adjustment value becomes eff ective when the Setting Mode (08- 541, 549 and 551) is 0 (invalid).
Nov ember 2003 © TOSHIBA TEC 2 - 37 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 2nd transfer roller bias output adjustment (Plain paper) 2nd transfer roller bias output adjustment (T.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 38 Nov ember 2003 © T OSHIBA TEC 2nd transfer roller bias offsetting adjustment (Thick paper 1) 2nd transfer roller bias offsetting adj.
Nov ember 2003 © TOSHIBA TEC 2 - 39 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 1 1 10 10 10 10 2 2 2 2 2 10 10 10 10 10 10 10 10 10 10 10 10 M M M M M M M M M M M M M M M M M M M M M M M T ransformer output setting of the 2nd transfer roller bias (minus output).
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 40 Nov ember 2003 © T OSHIBA TEC 1st transfer roller bias actual value display (Thick paper 3) 1st transfer roller bias actual value di.
Nov ember 2003 © TOSHIBA TEC 2 - 41 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 2nd transfer roller bias offsetting adjustment (Thick paper 3) 2nd transfer roller bias offsetting adj.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 42 Nov ember 2003 © T OSHIBA TEC Displays the value of 2nd transfer roller bias on the leading/trailing edge of paper when printing is performed. (The value corrected in 05-293 is displayed.
Nov ember 2003 © TOSHIBA TEC 2 - 43 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE Color developer bias DC (-) calibration voltage 1 (low) Color developer bias DC (-) calibration voltag.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 44 Nov ember 2003 © T OSHIBA TEC RADF original guide width adjustment (Minimum) RADF original guide width adjustment (Maximum) Black de.
Nov ember 2003 © TOSHIBA TEC 2 - 45 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 408 <0-999> 408 <0-999> 408 <0-999> 408 <0-999> 78 <0-255> 84 <0-255&.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 46 Nov ember 2003 © T OSHIBA TEC 391-0 391-1 391-2 391-3 392 393 394 395 396 398-0 398-1 398-2 398-3 401 405 410 411 417-0 417-1 417-2 .
Nov ember 2003 © TOSHIBA TEC 2 - 47 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE When the value increases by “1”, the image shifts toward the trailing edge of the paper by 0.0423 mm (eff ective for the 2nd and following pages on the continuous printing).
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 48 Nov ember 2003 © T OSHIBA TEC Left margin adjustment (blank area at the left of the paper along the paper feeding direction) Right m.
Nov ember 2003 © TOSHIBA TEC 2 - 49 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 4 4 4 4 4 4 4 1 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 M M M M M M M M M M M M M M M M M M M M M M M M When the value increases by “1”, the aligning amount increases by approx.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 50 Nov ember 2003 © T OSHIBA TEC Adjustment of paper pushing amount / Bypass feeding Adjustment of paper pushing amount/Duplex feeding .
Nov ember 2003 © TOSHIBA TEC 2 - 51 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL 15 <0-63> 15 <0-63>.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 52 Nov ember 2003 © T OSHIBA TEC Secondary scanning data laser writing start position Adjustment of drawer sideways deviation Adjustmen.
Nov ember 2003 © TOSHIBA TEC 2 - 53 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE Te x t /Photo Photo Te x t Te x t /Photo Photo Te x t L M H L M H L M H L M H Range correction Backgro.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 54 Nov ember 2003 © T OSHIBA TEC Image Image Image Image Image Image Image Image Adjustment of gamma balance (PS/Detail) Adjustment of .
Nov ember 2003 © TOSHIBA TEC 2 - 55 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE Image Image Image Image Image 667-0 667-1 667-2 667-3 667-4 693 694 695 700 701 702 710 714 715 719 Se.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 56 Nov ember 2003 © T OSHIBA TEC Image Image Image Image 720 724 725 729 825 826 827 828 830 831 832 833 Density adjust- ment “manual.
Nov ember 2003 © TOSHIBA TEC 2 - 57 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE SCN (black) SCN (black) SCN (black) SCN (black) SCN (black) SCN (black) SCN (black) SCN (black) SCN (b.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 58 Nov ember 2003 © T OSHIBA TEC Adjustment of gamma balance (T ext/Photo) Adjustment of gamma balance (T ext) Adjustment of gamma bala.
Nov ember 2003 © TOSHIBA TEC 2 - 59 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE Adjustment mode (05) Code Classifi- cation Items Func- tion Default <Acceptable value> RAM Conte.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 60 Nov ember 2003 © T OSHIBA TEC 128 <0-255> 128 <0-255> 128 <0-255> 128 <0-255> 128 <0-255> 128 <0-25.
Nov ember 2003 © TOSHIBA TEC 2 - 61 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE Adjustment mode (05) Code Classifi- cation Items Func- tion Default <Acceptable value> RAM Conte.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 62 Nov ember 2003 © T OSHIBA TEC 128 <0-255> 128 <0-255> 128 <0-255> 128 <0-255> 128 <0-255> 128 <0-25.
Nov ember 2003 © TOSHIBA TEC 2 - 63 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 4 4 4 4 4 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 When the value decreases, the image becomes lighter . Note: When the value increases, the image offsetting ma y occur .
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 64 Nov ember 2003 © T OSHIBA TEC When the value increases, the image becomes shar per . When the value decreases, the image becomes softer . The smaller the value is, the less the moire becomes.
Nov ember 2003 © TOSHIBA TEC 2 - 65 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE Adjustment of maximum toner amount Maximum text density adjust- ment Automatic gamma adjustment Judgme.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 66 Nov ember 2003 © T OSHIBA TEC Manual offsetting adjustment for background processing (background density) Manual offsetting adjustme.
Nov ember 2003 © TOSHIBA TEC 2 - 67 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 0: Default 1: Black reproduction oriented Sets the reproduction mode for highlighter for four types of one touch adjustment. 0: Default 1: Highlighter 1 2: Highlighter 2 The target color , mode and density area become darker as the value increases.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 68 Nov ember 2003 © T OSHIBA TEC SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS The target color , mode and density area become darker as the value increases.
Nov ember 2003 © TOSHIBA TEC 2 - 69 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE Color balance adjustment for “K” (T ext/Photo) Color balance adjustment for “K” (T ext) Color .
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 70 Nov ember 2003 © T OSHIBA TEC M M M M M M M M M M M M M M M M M M M M M M M M Adjustment mode (05) Code Classifi- cation Items Func-.
Nov ember 2003 © TOSHIBA TEC 2 - 71 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE Drum exposure voltage character- istic/offset f actor display (main charger grid low voltage area) Dru.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 72 Nov ember 2003 © T OSHIBA TEC Displays the lower limit value of the background voltage when printing is operated. (Unit: V) Displays the actual number of time the contrast voltage has been corrected at the closed-loop control.
Nov ember 2003 © TOSHIBA TEC 2 - 73 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 10 10 10 10 10 10 10 10 10 10 10 10 10 10 14 14 14 2 2 2 145 <0-255> 120 <0-255> 139 <0.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 74 Nov ember 2003 © T OSHIBA TEC Adjusts the output value of the 1st transfer roller bias when the transfers of all colors (Y , M, C and K) hav e finished. When the value decreases, the 1st transfer roller bias output increases.
Nov ember 2003 © TOSHIBA TEC 2 - 75 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE As the value decreases, the 2nd transfer roller bias output increases correspondingly . The adjustment value becomes eff ective when the Setting Mode (08- 544, 549 and 551) is 0 (invalid).
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 76 Nov ember 2003 © T OSHIBA TEC 2.2.5 Setting mode (08) The items in the setting code list can be set or changed in this setting mode (08).
Nov ember 2003 © TOSHIBA TEC 2 - 77 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE Procedure 9 Procedure 10 Procedure 11 and 12 [0][8] [PO WER] [PO WER] OFF/ON (Exit) [Digital ke y] (Co.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 78 Nov ember 2003 © T OSHIBA TEC 200 201 202 203 204 205 206 5 1 1 1 1 1 1 General General User interface General User interface User i.
Nov ember 2003 © TOSHIBA TEC 2 - 79 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 0 <0-1> 0 <0-1> 148/105 <148-432/ 105-297> 130 <100-200> 1300 <0-3000> 1.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 80 Nov ember 2003 © T OSHIBA TEC Registers the paper size of bypass feed (non-standard type) into [MEMOR Y 1].
Nov ember 2003 © TOSHIBA TEC 2 - 81 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 10 10 10 11 1 1 2 1 1 9 - 1 1 SYS SYS SYS SYS M M SYS SYS M M - SYS SYS Registers the paper size of bypass feed (non-standard type) into [MEMOR Y 2]. Registers the paper size of bypass feed (non-standard type) into [MEMOR Y 3].
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 82 Nov ember 2003 © T OSHIBA TEC 260 261 262 263 264 265 266 267 268 270 271 Network Network Network User interface Network Network Net.
Nov ember 2003 © TOSHIBA TEC 2 - 83 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE Notification setting of E-mail saving time limit Default setting of partial size when transmitting E-m.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 84 Nov ember 2003 © T OSHIBA TEC General User interface Network Network Network Network Network Network Network Network Network Network.
Nov ember 2003 © TOSHIBA TEC 2 - 85 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE Counter Counter Counter Counter Counter Counter Counter Counter Counter User interface Counter Counter.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 86 Nov ember 2003 © T OSHIBA TEC Counts the output pages at the Full Color Mode in the Printer Function for each paper size according to the setting for the count setting of large- sized paper (08-352) and the definition setting of large-sized paper (08-353).
Nov ember 2003 © TOSHIBA TEC 2 - 87 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS .
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 88 Nov ember 2003 © T OSHIBA TEC Counts the output pages at the Black Mode in the Printer Function for each paper size according to the setting for the count setting of large-sized paper (08-352) and the definition setting of large-sized paper (08-353).
Nov ember 2003 © TOSHIBA TEC 2 - 89 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE Counts the output pages in the F AX Function for each paper size accord- ing to the setting for the count setting of large-sized paper (08-352) and the definition setting of large-sized paper (08-353).
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 90 Nov ember 2003 © T OSHIBA TEC 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8.
Nov ember 2003 © TOSHIBA TEC 2 - 91 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE Number of scanning pages at T win Color Mode in Copier Function Number of scanning pages at Black Mode.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 92 Nov ember 2003 © T OSHIBA TEC Counts the scanning pages at the Black Mode in the Copier Function for each paper size according to the setting for the count setting of large- sized paper (08-352) and the definition setting of large-sized paper (08-353).
Nov ember 2003 © TOSHIBA TEC 2 - 93 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS Co.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 94 Nov ember 2003 © T OSHIBA TEC FA X FA X FA X FA X FA X FA X FA X FA X FA X FA X FA X FA X FA X FA X FA X FA X FA X FA X FA X FA X FA.
Nov ember 2003 © TOSHIBA TEC 2 - 95 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 317-0 317-1 317-2 318-0 318-1 318-2 319-0 319-1 319-2 320-0 320-1 320-2 Counter Counter Counter Counte.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 96 Nov ember 2003 © T OSHIBA TEC Counts the number of output pages at the Black Mode in the Printer Function according to its size (large/ small).
Nov ember 2003 © TOSHIBA TEC 2 - 97 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 325-0 325-1 325-2 326-0 326-1 326-2 327-0 327-1 327-2 328-0 328-1 328-2 Counter Counter Counter Counte.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 98 Nov ember 2003 © T OSHIBA TEC 329-0 329-1 329-2 330-0 330-1 330-2 331 332-0 332-1 332-2 333-0 333-1 333-2 Counter Counter Counter Co.
Nov ember 2003 © TOSHIBA TEC 2 - 99 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8 digits> 0 <8.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 100 Nov ember 2003 © TOSHIBA TEC Counter Counter Counter Counter Counter Laser Laser Fuser Fuser Fuser Fuser 381 390 391 392 393 398 39.
Nov ember 2003 © TOSHIBA TEC 2 - 101 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 412-0 412-1 413-0 413-1 415-0 415-1 416 417-0 417-1 422 428-0 428-1 Fuser Fuser Fuser Fuser Fuser Fus.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 102 Nov ember 2003 © TOSHIBA TEC 430 431 432 436 437-0 437-1 438-0 438-1 439-0 439-1 440-0 440-1 441-0 441-1 Sets deceleration ratio of paper transport speed.
Nov ember 2003 © TOSHIBA TEC 2 - 103 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 6 <0-11> 7 <0-11> 9 <0-11> 8 <0-11> 0 <0-1> 5 <0-5> 5 <0-5>.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 104 Nov ember 2003 © TOSHIBA TEC Feeding retry number setting (LCF) Paper size (305x457 mm) feeding/widthwise direction Paper size (Pos.
Nov ember 2003 © TOSHIBA TEC 2 - 105 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE ALL ALL ALL ALL ALL ALL ALL ALL (color) PPC (black) PPC (black) ALL ALL (black) ALL (color) ALL 0 <.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 106 Nov ember 2003 © TOSHIBA TEC Image control Image control Image control Image control Image control T ransfer Image control Image Im.
Nov ember 2003 © TOSHIBA TEC 2 - 107 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE Image control Image control Image control Image control Image control Image Image Image Image control.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 108 Nov ember 2003 © TOSHIBA TEC 568 569 570 571 572 573 574 575 576 583-0 583-1 583-2 Image control Image control Image control Image .
Nov ember 2003 © TOSHIBA TEC 2 - 109 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 0: Decelerating to 1/1 1: Decelerating to 1/2 2: Decelerating to 1/3 0: T e xt/Photo 1: T ext 2: Printed image 3: Photo 4: Map Selects the method of image processing when the Image Smooth- ing is selected in the original modes.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 110 Nov ember 2003 © TOSHIBA TEC Binarizing level setting (When judging as black in the ACS Mode) Key touch sound of control panel Book.
Nov ember 2003 © TOSHIBA TEC 2 - 111 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 0: Invalid 1: V alid 0: OFF 1: ON (Start printing when the scanning of each page is finished) 0: Not rotating 1: Rotating 0: Automatic 1: Portrait 0: Invalid 1: V alid Sets the disclosing level of automatic calibration.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 112 Nov ember 2003 © TOSHIBA TEC Sets the reproduction ratio for the “X in 1” printing (including magazine sort) to the “Reproduction ratio x Correction ratio”.
Nov ember 2003 © TOSHIBA TEC 2 - 113 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE Clears SMS partition. (Performs when the service call [F106] has occurred.) Sets the counting method of fee charging or depar tment count in T win Color Mode.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 114 Nov ember 2003 © TOSHIBA TEC Sets whether or not displaying the [COA TED] button on the LCD screen at bypass feeding. 0: Not displayed 1: Displayed (The Coated Paper Mode is applied by pressing the [CO A TED] button at bypass feeding.
Nov ember 2003 © TOSHIBA TEC 2 - 115 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 0: Invalid 1: V alid When the duplex printing is short paid with a coin controller, rev erse side of the original is not printed and is considered as a defect (printing job may be cleared).
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 116 Nov ember 2003 © TOSHIBA TEC Remote-controlled service function Remote-controlled service HTTP server URL setting Remote-controlled.
Nov ember 2003 © TOSHIBA TEC 2 - 117 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE Maximum 32 digits Enter hyphen with the [Monitor/ Pause] button Maximum 192 letters List: 256 digits .
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 118 Nov ember 2003 © TOSHIBA TEC Maximum 20 digits Maximum 20 digits Maximum 20 digits 0: OFF 1: Always 2: ON Error 0: V alid (F AX/Internet F AX) 1: V alid (F AX/Inter net F AX/HTTP) 2: Invalid Enables to set up to 3 E-mail addresses to be sent.
Nov ember 2003 © TOSHIBA TEC 2 - 119 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS SYS 0: Invalid 1: V alid Maximum 100 .
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 120 Nov ember 2003 © TOSHIBA TEC 0: Invalid 1: V alid 0: Invalid 1: V alid 0: Invalid 1: V alid 0: Invalid 1: V alid 0: Invalid 1: V al.
Nov ember 2003 © TOSHIBA TEC 2 - 121 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE Develop- ment Develop- ment Fuser Develop- ment Develop- ment Develop- ment Develop- ment Develop- me.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 122 Nov ember 2003 © TOSHIBA TEC Color auto-toner sensor/ sensor OFF output value display at power ON Color auto-toner sensor/ referenc.
Nov ember 2003 © TOSHIBA TEC 2 - 123 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE ALL (color) ALL (color) ALL (color) ALL (color) ALL (color) ALL (color) ALL (color) ALL (color) ALL (.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 124 Nov ember 2003 © TOSHIBA TEC Engine ROM version Scanner ROM version RADF ROM version Finisher ROM version F AX board ROM v ersion N.
Nov ember 2003 © TOSHIBA TEC 2 - 125 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE JPN: T350HD0JXXX UC: T350HD0UXXX EUR: T350HD0EXXX Other s: T350HD0XXXX 1: V alid 2: Invalid Perform this code when the software in this equipment has been up- graded.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 126 Nov ember 2003 © TOSHIBA TEC 978 979 986 988 Network Network General Paper feeding PR T PR T PPC ALL Raw printing job (Paper feedin.
Nov ember 2003 © TOSHIBA TEC 2 - 127 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE - 0 <10 digits> 0 <8 digits> 3 <1-3> 1 <1-2> 3 <1-3> - 1 <1-2> 2 .
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 128 Nov ember 2003 © TOSHIBA TEC 1: Invalid 2: Via DHCP 3: Insecure DDNS 4: Secure DDNS 5: Multi-secure DDNS 1: A vailab le 2: Not avai.
Nov ember 2003 © TOSHIBA TEC 2 - 129 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL A.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 130 Nov ember 2003 © TOSHIBA TEC IPP printer name IPP printer location IPP printer information IPP printer information (more) Installer.
Nov ember 2003 © TOSHIBA TEC 2 - 131 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL ALL PR T ALL ALL ALL ALL ALL ALL ALL Shigeki Maruyama 2 <1.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 132 Nov ember 2003 © TOSHIBA TEC 1371 1372 1378 1380 1382 1385 1386 1387 1388 1389 1390 1391 Image process- ing Image process- ing Imag.
Nov ember 2003 © TOSHIBA TEC 2 - 133 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE Counts the number of times of the feeding retry from the PFP upper drawer . Counts the number of times of the feeding retry from the PFP lower drawer . Counts the number of times of the f eeding retr y from the bypass tra y .
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 134 Nov ember 2003 © TOSHIBA TEC 1485 1486 1487 1488 1489 1491 1800-0 1800-1 1800-2 1801 1802-0 1802-1 1802-2 Network Network Network N.
Nov ember 2003 © TOSHIBA TEC 2 - 135 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE Standard paper size setting Pixel counter all clearing Service technician reference counter clearing .
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 136 Nov ember 2003 © TOSHIBA TEC T oner car tr idge ref erence count started date (K) Number of output pages/full color (Service techni.
Nov ember 2003 © TOSHIBA TEC 2 - 137 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 1557 1558 1559 1560 1561 1562 1563 1564 1565 1566 1577 1578 1579 Pixel counter Pixel counter Pixel co.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 138 Nov ember 2003 © TOSHIBA TEC 0 <0-10000> 0 <0-10000> 0 <0-10000> 0 <0-10000> 0 <0-10000> 0 <0-1000.
Nov ember 2003 © TOSHIBA TEC 2 - 139 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE A ver age pixel count/blac k (Service technician refer- ence) A ver age pixel count/blac k (Service t.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 140 Nov ember 2003 © TOSHIBA TEC Latest pixel count/black (Service technician refer- ence) Latest pixel count/black (Service technician.
Nov ember 2003 © TOSHIBA TEC 2 - 141 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE Setting mode (08) Code Classifi- cation Items Func- tion Default <Acceptable value> RAM Content.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 142 Nov ember 2003 © TOSHIBA TEC Displays the latest pixel count in the printer function, full color mode, toner C and toner cartridge reference. [Unit: 0.01%] Displays the latest pixel count in the printer function, full color mode, toner K and toner cartridge reference.
Nov ember 2003 © TOSHIBA TEC 2 - 143 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE <8 digits> <8 digits> <8 digits> <8 digits> <8 digits> <8 digits>.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 144 Nov ember 2003 © TOSHIBA TEC Setting mode (08) Code Classifi- cation Items Func- tion Default <Acceptable value> RAM Contents.
Nov ember 2003 © TOSHIBA TEC 2 - 145 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE Setting mode (08) Code Classifi- cation Items Func- tion Default <Acceptable value> RAM Content.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 146 Nov ember 2003 © TOSHIBA TEC Setting mode (08) Code Classifi- cation Items Func- tion Default <Acceptable value> RAM Contents.
Nov ember 2003 © TOSHIBA TEC 2 - 147 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE Setting mode (08) Code Classifi- cation Items Func- tion Default <Acceptable value> RAM Content.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 148 Nov ember 2003 © TOSHIBA TEC <<PM support mode related code>> The management items at PM support mode can also be operated at setting mode (08). The following items are displayed or set by using sub-codes at PM management setting in the table belo w .
Nov ember 2003 © TOSHIBA TEC 2 - 149 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE Photoconductive drum Drum cleaning blade Drum cleaner brush Main charger grid Main charger wire Main .
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 150 Nov ember 2003 © TOSHIBA TEC 1229 1231 1233 1241 1245 1251 1259 1261 1271 1273 1277 1279 1283 <Default v alues of code 1228 (e-S.
Nov ember 2003 © TOSHIBA TEC 2 - 151 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE 1284-0, 1, 2, 8 1286-0, 1, 2, 8 1290-0, 1, 2, 8 1292-0, 1, 2, 8 1294-0, 1, 2, 8 1298-0, 1, 2, 8 1300-.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 152 Nov ember 2003 © TOSHIBA TEC 1328-0, 1, 2, 8 1330-0, 1, 2, 8 1332-0, 1, 2, 8 1329 1331 1333 Pickup roller (PFP upper drawer) Pickup.
Nov ember 2003 © TOSHIBA TEC 2 - 153 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE <<Procedure to copy the total counter value (08-257)>> 1. T ur n ON the po wer while [0] and [8] are pressed simultaneously . 2. K e y in the code “257” and press the [ST AR T] button (the f ollowing is displa yed).
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 154 Nov ember 2003 © TOSHIBA TEC 2.2.6 Pixel counter (1) Outline Pixel counter is a function that counts the number of dots emitted by the laser and converts it into the print ratio (%) per standard paper size.
Nov ember 2003 © TOSHIBA TEC 2 - 155 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE Fig. 2-203 Factors affecting toner consumption and the tendency T oner consumption T oner consumption.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 156 Nov ember 2003 © TOSHIBA TEC (3) Details of pixel counter (a) T oner car tr idge ref erence and ser vice technician ref erence The pixel counter function in this equipment has 2 references, toner cartridge reference and service technician reference.
Nov ember 2003 © TOSHIBA TEC 2 - 157 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE (c) Pixel count (%) Pixel count (%) sho ws the ratio of laser emitting pixels to all pix els on standard paper . The examples of pixel count are as follows: Note: In the following examples, ‘solid copy’ is considered to be 100%.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 158 Nov ember 2003 © TOSHIBA TEC T oner car tridge reference Service technician reference Full color/T win color Y ellow Magenta Cyan B.
Nov ember 2003 © TOSHIBA TEC 2 - 159 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE (4) Relation between pixel count and toner consumption The user’ s pr inting out the image with large cov erage or high density ma y cause the large v alue of pixel count.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 160 Nov ember 2003 © TOSHIBA TEC (5) Pixel counter confirmation (a) Display on LCD screen Whether or not to display the pixel counter o.
Nov ember 2003 © TOSHIBA TEC 2 - 161 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE The f ollowing screen is displa yed when pressing the [T ONER CARTRIDGE] b utton. T able 2-206 Information screen of toner cartridge reference The f ollowing screen is displa yed when pressing the [SER VICE (COLOR)] button.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 162 Nov ember 2003 © TOSHIBA TEC T able 2-210 Data list of service technician reference PIXEL COUNTER CODE LIST T ONERCARTRIDGE No 0 1 .
Nov ember 2003 © TOSHIBA TEC 2 - 163 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE Magenta 1559 1610 1627 1560 1616 1631 - - - 1622 Cyan 1561 1611 1628 1562 1617 1632 - - - 1623 Black .
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 164 Nov ember 2003 © TOSHIBA TEC Y ellow 1641 1645 - Magenta 1642 1646 - Cyan 1643 1647 - Full color/T win color Copy function Printer .
Nov ember 2003 © TOSHIBA TEC 2 - 165 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE [Image position] 305, 306 [Distortion] 308 [Reproduction ratio] 340, 884, 1060 [Carriage position] 35.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 166 Nov ember 2003 © TOSHIBA TEC Classification Adjustment Mode (05) Setting Mode (08) [Gamma balance] 590-0 to 2, 591-0 to 2, 592-0 to.
Nov ember 2003 © TOSHIBA TEC 2 - 167 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE [Performing] 394, 395, 396, 398-0 to 3 [Background voltage] 1804-0 to 3, 1813-0 to 3, 1814-0 to 3 [Ma.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 168 Nov ember 2003 © TOSHIBA TEC Classification Adjustment Mode (05) Setting Mode (08) [Aligning amount] 354, 355 [Sensor/EEPROM] 356, .
Nov ember 2003 © TOSHIBA TEC 2 - 169 e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C M ODE [Equipment number] 976 Counter V ersion Maintenance Others Classification Adjustment Mode (05) Settin.
e-STUDIO3511/4511 E R R OR CODE AND SELF-DIA GNO STI C MODE 2 - 170 Nov ember 2003 © TOSHIBA TEC.
Nov ember 2003 © T OSHIBA TEC 3 - 1 e-STUDIO3511/4511 ADJUSTMENT Drum Main charger wire Main charger grid T ransfer belt 1st transfer roller 2nd transfer roller Image guality sensor Laser optical unit Drum cleaning blade Drum cleaner brush END Adjust the image quality if necessar y .
e-STUDIO3511/4511 ADJUSTMENT 3 - 2 N o vember 2003 © TOSHIBA TEC 3.2 Adjustment of the Auto-T oner Sensor When the developer material is replaced, adjust the auto-toner sensor in the following procedure. (1) Install the cleaner and developer unit. Note: Do not install the toner cartridge.
Nov ember 2003 © T OSHIBA TEC 3 - 3 e-STUDIO3511/4511 ADJUSTMENT • In 30 to 60 seconds, the current sensor voltage (V) in (B) is converged. Then the sensor output control value (bit value) corresponding to the initial developer material is displayed in (C).
e-STUDIO3511/4511 ADJUSTMENT 3 - 4 N o vember 2003 © TOSHIBA TEC Humidity(%) 29.9 or below 30.0-44.9 45.0-59.9 60.0-74.9 75.0 or above K 2.47 2.49 2.50 2.69 2.86 Note: Since the adjustments for “Y”, “M” and “C” are controlled by the light sensor , the humidity correction is not performed.
Nov ember 2003 © T OSHIBA TEC 3 - 5 e-STUDIO3511/4511 ADJUSTMENT 3.3 Performing Image Quality Control (1) When unpacking Prior to image dimensional adjustment, perform the “Automatic initialization of image quality control (05-396)” procedure.
e-STUDIO3511/4511 ADJUSTMENT 3 - 6 N o vember 2003 © TOSHIBA TEC 3.4 Image Dimensional Adjustment 3.4.1 General description There are se ver al adjustment items in the image dimensional adjustment, as listed below . Pr ior to this image dimensional adjustment, perform the "Automatic initialization of image quality control (05-396)".
Nov ember 2003 © T OSHIBA TEC 3 - 7 e-STUDIO3511/4511 ADJUSTMENT [Procedure to key in adjustment values] In accordance with the procedure described below , make adjustment of each adjustment item so that the measured values obtained from test copies satisfy the specification.
e-STUDIO3511/4511 ADJUSTMENT 3 - 8 N o vember 2003 © TOSHIBA TEC ( ) 3.4.2 Paper alignment at the registration roller The aligning amount is adjusted by using the following codes in Adjustment Mode (05).
Nov ember 2003 © T OSHIBA TEC 3 - 9 e-STUDIO3511/4511 ADJUSTMENT (*5) 1: Single-sided grid pattern in Black Mode 3: Double-sided grid pattern in Black Mode 55: Grid pattern of thick paper 2 in Full C.
e-STUDIO3511/4511 ADJUSTMENT 3 - 10 Nov ember 2003 © TOSHIBA TEC 3.4.3 Printer related adjustment (a) Reproduction ratio of primary scanning direction (Fine adjustment of polygonal motor rotation speed (Printer)) 1. While pressing [0] and [5] simultaneously , tur n the pow er ON.
Nov ember 2003 © T OSHIBA TEC 3 - 11 e-STUDIO3511/4511 ADJUSTMENT 04/09 (c) Reproduction ratio of secondary scanning direction (Fine adjustment of main motor rotation speed (Printer)) 1. While pressing [0] and [5] simultaneously , tur n the power ON.
e-STUDIO3511/4511 ADJUSTMENT 3 - 12 Nov ember 2003 © TOSHIBA TEC Code 441 440 444/443 442 445 Order for adjustment 1 2 3 4 5 Paper source Lower drawer Upper drawer PFP or LCF Bypass feed Duplexing Acceptable value 0 to 80 0 to 40 0 to 40 0 to 40 0 to 40 Paper size A3/LD A4/L T A4/L T A4/L T A3/LD Remarks Paper fed from the lower drawer 1.
Nov ember 2003 © T OSHIBA TEC 3 - 13 e-STUDIO3511/4511 ADJUSTMENT (g) Primary scanning data laser writing start position at duplexing Note: Make sure the first line of the grid pattern is printed out since the line is occasionally vanished. (g-1) Adjustment for long-sized paper 1.
e-STUDIO3511/4511 ADJUSTMENT 3 - 14 Nov ember 2003 © TOSHIBA TEC A 21 6 1 B, E D C 6 2 22 Feeding direction [Grid pattern] Fig. 3-401 <Adjustment order> [0] [5] [P ow er ON] → [1] ([3](05-445, 498) f or duple xing) → [F AX] A: 05-401 (Lower dr a wer , A3/LD) → 200±0.
Nov ember 2003 © T OSHIBA TEC 3 - 15 e-STUDIO3511/4511 ADJUSTMENT 3.4.4 Scanner related adjustment (a) Image distortion 1. While pressing [0] and [5] simultaneously , tur n the power ON. 2. Press [F AX] to make a cop y of any image on a sheet of A3/LD paper .
e-STUDIO3511/4511 ADJUSTMENT 3 - 16 Nov ember 2003 © TOSHIBA TEC The f ollowing adjustments (b) to (e) should be perf ormed with T est Char t No . TCC-1. (Refer to page 3-19.) (b) Reproduction ratio adjustment of primary scanning direction 1. While pressing [0] and [5] simultaneously , tur n the pow er ON.
Nov ember 2003 © T OSHIBA TEC 3 - 17 e-STUDIO3511/4511 ADJUSTMENT (e) Image location of secondary scanning direction 1. While pressing [0] and [5] simultaneously , tur n the pow er ON. → (Adjustment Mode) 2. Place T est Char t No . TCC-1 on the original glass (with the arrow positioned at the left rear side).
e-STUDIO3511/4511 ADJUSTMENT 3 - 18 Nov ember 2003 © TOSHIBA TEC (h) Bottom margin 1. While pressing [0] and [5] simultaneously , tur n the pow er ON. → (Adjustment Mode) 2. Open platen cov er or RADF . 3. Press the [F AX] → [ST ART] to mak e a cop y at the mode of A3/LD , 100%, Black, T e xt/Photo and lower dr aw er .
Nov ember 2003 © T OSHIBA TEC 3 - 19 e-STUDIO3511/4511 ADJUSTMENT C D B A Fig. 3-408 Chart TCC-1 <Adjustment order> [0] [5] [P ower ON] → (Char t TCC-1) → [F AX] → [ST AR T] (A4/L T , 100%, Blac k and T ext/Photo) A: 05-405 → 200±0.5 mm (0.
e-STUDIO3511/4511 ADJUSTMENT 3 - 20 Nov ember 2003 © TOSHIBA TEC [1] [2] [2] [3] [3] [3] [4] [5] [6] [6] [8] [8] [9] [10] [11] [12] [13] [14] [7] [7] [7] [7] T OSHIBA COLOR CHART No .
Nov ember 2003 © T OSHIBA TEC 3 - 21 e-STUDIO3511/4511 ADJUSTMENT (2) When any of the following parts are replaced or adjusted, make a copy and check the image to determine if adjustment is necessary: • 2nd transfer roller Notes: 1. Be sure that this adjustment be made after performing the image adjustment in "3.
e-STUDIO3511/4511 ADJUSTMENT 3 - 22 Nov ember 2003 © TOSHIBA TEC T ext/Photo 503 508 505 514 Te x t 504 510 507 515 Printed Image 1552 1562 1572 1582 Photo 1553 1563 1573 1583 Map 1554 1564 1574 1584 T ext/Photo 1550 1560 1570 1580 Te x t 1551 1561 1571 1581 3.
Nov ember 2003 © T OSHIBA TEC 3 - 23 e-STUDIO3511/4511 ADJUSTMENT Note: Be sure that this adjustment be made after performing "3.5.1 Automatic gamma adjustment". <Procedure> (1) While pressing [0] and [5] simultaneously , tur n the power ON.
e-STUDIO3511/4511 ADJUSTMENT 3 - 24 Nov ember 2003 © TOSHIBA TEC T ext/Photo 1779-0 1779-1 1779-2 1784-0 1784-1 1784-2 1789-0 1789-1 1789-2 1794-0 1794-1 1794-2 3.5.3 Color balance adjustment The color balance is adjusted by adjusting the density of each color at the Full Color Mode.
Nov ember 2003 © T OSHIBA TEC 3 - 25 e-STUDIO3511/4511 ADJUSTMENT T ext/Photo 590-0 590-1 590-2 3.5.4 Gamma balance adjustment The density adjustment at the Black Mode is performed by selecting its density area from the f ollowing: low density , medium density and high density .
e-STUDIO3511/4511 ADJUSTMENT 3 - 26 Nov ember 2003 © TOSHIBA TEC Remarks The larger the value is, the darker the background becomes. (Automatic) Acceptable values: 0 to 255. (Default: 128) The larger the value is, the darker the text becomes. (Automatic) Acceptable values: 0 to 255.
Nov ember 2003 © T OSHIBA TEC 3 - 27 e-STUDIO3511/4511 ADJUSTMENT 3.5.6 Judgment threshold for ACS The judgment level is adjusted for the automatic identification of whether the original set on the glass is blac k or color . Namely , this is to adjust the judgment le vel used when “A uto Color” is selected at a color mode.
e-STUDIO3511/4511 ADJUSTMENT 3 - 28 Nov ember 2003 © TOSHIBA TEC 3.5.8 Setting range correction The values of the background peak/text peak in the range correction at the Black Mode can be switched to "varied" or "fixed" in the following codes.
Nov ember 2003 © T OSHIBA TEC 3 - 29 e-STUDIO3511/4511 ADJUSTMENT Make a test cop y and compare the image obtained with the current settings; if necessar y , make adjustment. Note: Remember the image specifications and life span of the replacing parts may not meet the standard when the setting value is changed from the default value.
e-STUDIO3511/4511 ADJUSTMENT 3 - 30 Nov ember 2003 © TOSHIBA TEC 3.5.1 1 Adaptation to highlighter Four modes of one touch adjustment are performed and each mode can be switched into two modes; highlighter 1 or 2. This adjustment is performed when the reproduction mode for highlighter is needed.
Nov ember 2003 © T OSHIBA TEC 3 - 31 e-STUDIO3511/4511 ADJUSTMENT Code 1612 1613 1614 1615 1616 Remarks The smaller the value is, the toner amount adhered decreases of the high density area (ex. prevention of fusing offsetting, etc). Acceptable values : 0 to 255.
e-STUDIO3511/4511 ADJUSTMENT 3 - 32 Nov ember 2003 © TOSHIBA TEC 04/10 Notes: • The text reproduction level is lower when the mode is switched from the default value to the Photo oriented 1 or Photo oriented 2. (The text reproduction level in Photo oriented 2 is lower than that in Photo oriented 1.
Nov ember 2003 © T OSHIBA TEC 3 - 33 e-STUDIO3511/4511 ADJUSTMENT 3.6 Image Quality Adjustment (Printing Function) 3.6.1 Automatic gamma adjustment When the reproduction of gradation is not appropriate, the gr adation reproducibility of all colors Y , M, C and K can be corrected by performing this automatic gamma adjustment.
e-STUDIO3511/4511 ADJUSTMENT 3 - 34 Nov ember 2003 © TOSHIBA TEC 3.6.2 Gamma balance adjustment (Black Mode) The gamma balance is adjusted by adjusting the density at the Black Mode. The adjustment is performed b y selecting its density area from the follo wing: lo w density , medium density and high density .
Nov ember 2003 © T OSHIBA TEC 3 - 35 e-STUDIO3511/4511 ADJUSTMENT Density Low Medium High Low Medium High Low Medium High Low Medium High Remarks The larger the value is, the darker the color to be adjusted becomes.
e-STUDIO3511/4511 ADJUSTMENT 3 - 36 Nov ember 2003 © TOSHIBA TEC 3.6.4 Adjustment of smudged/faint text The smudged/faint text at the Black Mode is adjusted. <Procedure> (1) While pressing [0] and [5] simultaneously , tur n the power ON. (2) K ey in the codes to be adjusted and press the [ST AR T] button.
Nov ember 2003 © T OSHIBA TEC 3 - 37 e-STUDIO3511/4511 ADJUSTMENT Code 663 Remarks The smaller the value is , the dot size becomes smaller . Acceptable values: 0 to 255. (Default: 255) <Adjustment Mode (05)> 3.6.6 Dot size adjustment in black printing The dot size is adjusted in primary scanning direction in black printing.
e-STUDIO3511/4511 ADJUSTMENT 3 - 38 Nov ember 2003 © TOSHIBA TEC 3.7 Image Quality Adjustment (Scanning Function) 3.7.1 Gamma balance adjustment The gamma balance at the Black Mode is adjusted b y adjusting the density .
Nov ember 2003 © T OSHIBA TEC 3 - 39 e-STUDIO3511/4511 ADJUSTMENT Remarks The larger the value is, the darker the image becomes. Acceptable values: 0 to 255 (Default: 128) The larger the value is, the darker the dark side becomes. Acceptable values: 0 to 255 (Default: 20) The larger the value is, the lighter the light side becomes.
e-STUDIO3511/4511 ADJUSTMENT 3 - 40 Nov ember 2003 © TOSHIBA TEC Code 848 858 853 <Procedure> (1) While pressing [0] and [5] simultaneously , tur n the power ON. (2) K ey in the codes and press the [ST ART] b utton . (3) K ey in the adjustment v alues.
Nov ember 2003 © T OSHIBA TEC 3 - 41 e-STUDIO3511/4511 ADJUSTMENT Note: Y ou hav e to make adjustment b y balancing between moire and sharpness. <Procedure> Procedure is same as that of "3.7.2 Density adjustment (Black Mode)". <Procedure> Procedure is same as that of "3.
e-STUDIO3511/4511 ADJUSTMENT 3 - 42 Nov ember 2003 © TOSHIBA TEC <Procedure> Procedure is same as that of "3.7.2 Density adjustment (Black Mode)". 3.7.8 Setting range correction (Adjustment of background peak) The levels of the background peak for the range correction at the Black Mode can be set at the following codes.
Nov ember 2003 © T OSHIBA TEC 3 - 43 e-STUDIO3511/4511 ADJUSTMENT 3.7.9 Fine adjustment of black density The density of black side on scanned image is adjusted at color-scanning. Note: Be careful for the value not to be too large since the gradation is reproduced worse in darker side.
e-STUDIO3511/4511 ADJUSTMENT 3 - 44 Nov ember 2003 © TOSHIBA TEC Remarks When the value increases, the image is zoomed in. When the value decreases, the image is zoomed out. Acceptable values: 0 to 255 (Default: 128) * 0.1%/step Code 884 <Adjustment Mode (05)> 3.
Nov ember 2003 © T OSHIBA TEC 3 - 45 e-STUDIO3511/4511 ADJUSTMENT 3.8 High-V oltage T ransformer Setting 3.8.1 General description The high-voltage transformers (PS-HVT-350) supply high-voltage to the parts related to charging, development, transfer and drum cleaning.
e-STUDIO3511/4511 ADJUSTMENT 3 - 46 Nov ember 2003 © TOSHIBA TEC 3.9 Adjustment of the Scanner Section 3.9.1 Carriages (1) Installing carriage wires When replacing the carriage wires, refer illustrations below: Fig.
Nov ember 2003 © T OSHIBA TEC 3 - 47 e-STUDIO3511/4511 ADJUSTMENT (2) Adjusting carriages-1 and -2 positions a. Move the carriage-2 toward the exit side. b. Loosen the screws fixing the front side pulley bracket, make the sections A and B of the carriage-2 touch with the inside of the exit side frame and screw them up.
e-STUDIO3511/4511 ADJUSTMENT 3 - 48 Nov ember 2003 © TOSHIBA TEC (3) Assembling carriage wires Winding the wire around the wire pulley: a. Pull the Ø3 ball ter minal located at the center of the wire into a hole on the wire pulley . One end of the wire with a hook attached comes to the outside.
Nov ember 2003 © T OSHIBA TEC 3 - 49 e-STUDIO3511/4511 ADJUSTMENT c. After winding the wires around the pulleys, attach the wire holder jigs not to loosen the wires. Notes: 1. When the wire holder jig is attached, make sure that the wire is not shifted or loosened.
e-STUDIO3511/4511 ADJUSTMENT 3 - 50 Nov ember 2003 © TOSHIBA TEC 3.9.2 Lens unit (1) Replacing the lens unit • The lens unit must not be readjusted and some part of its components must not be replaced in the field since the unit is precisely adjusted.
Nov ember 2003 © T OSHIBA TEC 3 - 51 e-STUDIO3511/4511 ADJUSTMENT (2) Installation of lens unit Follow the procedure below when installing and replacing the lens unit. <Procedure> 1. Attach the lens unit and fix it temporarily with 2 screws. 2.
e-STUDIO3511/4511 ADJUSTMENT 3 - 52 Nov ember 2003 © TOSHIBA TEC 3.10 Adjustment of the Paper Feeding System 3.10.1 Sheet sideways deviation caused by paper feeding <Procedure> • The center of the printed image shifts to the front side. → Move the guide to the front side (Arrow (A) direction in the lower figure).
Nov ember 2003 © T OSHIBA TEC 3 - 53 e-STUDIO3511/4511 ADJUSTMENT 3.1 1 Adjustment of the Developer Unit 3.1 1.1 Doctor-to-sleeve gap (black developer unit) Adjustment tool to use: Doctor-sleeve jig Adjusting procedure: (1) T ake off the b lack de v eloper unit from the equipment.
e-STUDIO3511/4511 ADJUSTMENT 3 - 54 Nov ember 2003 © TOSHIBA TEC Notes: 1. When confirming and adjusting the gap between the developer sleeve and the doctor blade, insert the gauges into the gap after rotating the developer sleeve so that its marking faces the doctor blade.
Nov ember 2003 © T OSHIBA TEC 3 - 55 e-STUDIO3511/4511 ADJUSTMENT Notes: 1. When confirming and adjusting the gap between the developer sleeve and the doctor blade, insert the gauges into the gap after rotating the developer sleeve so that its marking faces the doctor blade.
e-STUDIO3511/4511 ADJUSTMENT 3 - 56 Nov ember 2003 © TOSHIBA TEC 3.12 Adjustment of the RADF (MR-3015) 3.12.1 Adjustment of RADF position It is mainly performed at the installation. It is also required when the RADF is dislocated for some reason such as moving the equipment.
Nov ember 2003 © T OSHIBA TEC 3 - 57 e-STUDIO3511/4511 ADJUSTMENT (4) Remove the stepped screw at the rear of right-hand hinge. (5) Open the RADF , and then loosen 2 hand screws 1 turn (status of tentative fixing). (6) Remove the positioning pin at the front side.
e-STUDIO3511/4511 ADJUSTMENT 3 - 58 Nov ember 2003 © TOSHIBA TEC (8) While peering inside from the left side, close the RADF . Check the positions of the holes of the RADF and pins and then fit their positions by moving the RADF back and forth. (For the front side, also adjust the RADF position right and left.
Nov ember 2003 © T OSHIBA TEC 3 - 59 e-STUDIO3511/4511 ADJUSTMENT (12) Place the platen sheet on the original glass with the semi round cutout toward you. Align the platen sheet against the left and rear side of the original glass. Close the RADF slowly .
e-STUDIO3511/4511 ADJUSTMENT 3 - 60 Nov ember 2003 © TOSHIBA TEC 0.5mm–0.3 0mm 3.12.2 Adjustment of RADF height It is mainly performed at the installation. It is also required when the RADF is dislocated for some reason such as moving the equipment.
Nov ember 2003 © T OSHIBA TEC 3 - 61 e-STUDIO3511/4511 ADJUSTMENT 3.12.3 Adjustment of skew When an image skew occurs, adjust it according to the following steps, Step 1 → Step 2 → Step 3. Note: P erf or m this adjustment after confirming that the equipment has been adjusted proper ly .
e-STUDIO3511/4511 ADJUSTMENT 3 - 62 Nov ember 2003 © TOSHIBA TEC Step 3 Case E: Adjust the reverse aligning adjustment position to the rear side “-” of the original ( Chapter 3.12.6). Case F: Adjust the reverse aligning adjustment position to the rear side “+” of the original ( Chapter 3.
Nov ember 2003 © T OSHIBA TEC 3 - 63 e-STUDIO3511/4511 ADJUSTMENT + - Ske w of paper 3.12.5 Adjustment of aligning Adjust the aligning according to Step 1 of 3.
e-STUDIO3511/4511 ADJUSTMENT 3 - 64 Nov ember 2003 © TOSHIBA TEC 3.12.6 Adjustment of aligning at reversing Adjust the aligning according to Step 3 of 3.
Nov ember 2003 © T OSHIBA TEC 3 - 65 e-STUDIO3511/4511 ADJUSTMENT 3.12.7 Adjustment of reverse solenoid When operating the reverse solenoid, adjust it if the position of the flapper lever is out of the following dimension. Gap between A of the front frame and the flapper lever “C”: 0.
e-STUDIO3511/4511 ADJUSTMENT 3 - 66 Nov ember 2003 © TOSHIBA TEC (4) Fix the plate spring temporarily with the screw on the left. Then press the plate spring slightly in the direction of an arrow and tighten the screw in the position where the gap (D) between the plunger and the flapper lever is eliminated.
Nov ember 2003 © T OSHIBA TEC 3 - 67 e-STUDIO3511/4511 ADJUSTMENT 3.12.8 Adjustment of RADF opening/closing switch Adjust the bracket position so that the switch is turned ON when the height A becomes 40-45 mm (within the empty weight falling limit).
e-STUDIO3511/4511 ADJUSTMENT 3 - 68 Nov ember 2003 © TOSHIBA TEC 3.12.9 Adjustment of RADF opening/closing sensor Adjust the bracket position so that the sensor is turned ON when the height A becomes 30-35 mm (within the empty weight falling limit). Glass surface A Center Fig.
Nov ember 2003 © T OSHIBA TEC 3 - 69 e-STUDIO3511/4511 ADJUSTMENT (1) While pressing [0] and [5] sim ultaneously , turn the power ON. (2) Narrow the original guide to the limit. (3) Input the code "367". (4) Press the [ST AR T] button. 3.12.
e-STUDIO3511/4511 ADJUSTMENT 3 - 70 Nov ember 2003 © TOSHIBA TEC 3.13 Adjustment of the Finisher (MJ-1022) 3.13.1 Adjusting the jogging plate width 12345678 ON 12345678 ON Fig. 3-1303 (1) Remove the right inner cover and the rear cov er . (2) Adjust the front jogging plate to the home position.
Nov ember 2003 © T OSHIBA TEC 3 - 71 e-STUDIO3511/4511 ADJUSTMENT AB (7) Adjust the position of the front jogging plate home position sensor (S6) with reference to the index. EX. 1 If the width is 319 mm in step (2), the diff erence from the standard is +2 mm, it requires relocation of the sensor [3] in the direction of arrow A by 2 mm.
e-STUDIO3511/4511 ADJUSTMENT 3 - 72 Nov ember 2003 © TOSHIBA TEC 3.13.2 Adjusting the angle of the jogging plate (3) With reference to the rear jogging plate adjusted in step (2), adjust the front jogging plate in the same manner . Screw Rear jogging plate Fig.
Nov ember 2003 © T OSHIBA TEC 3 - 73 e-STUDIO3511/4511 ADJUSTMENT 3.13.3 Adjusting the overlap of the sensor flag If the overlap between the sensor and the flag is wrong for some reason, perform the following adjustment. (3) Tighten the scre w so that the ov erlap between the flag of the front/rear jogging rack plate and the sensor is 1.
e-STUDIO3511/4511 ADJUSTMENT 3 - 74 Nov ember 2003 © TOSHIBA TEC 3.13.4 Adjusting the tension of the stack processing motor belt (3) Loosen the screw on the tension arm plate. (The tension arm plate will be pulled under tension by the tension spring.
Nov ember 2003 © T OSHIBA TEC 3 - 75 e-STUDIO3511/4511 ADJUSTMENT (5) Check to make sure that the returning roller shaft mov es smoothly . Fig. 3-1312 Fig.
e-STUDIO3511/4511 ADJUSTMENT 3 - 76 Nov ember 2003 © TOSHIBA TEC 3.13.5 Releasing the stack tray guide lever fixing plate (1) Remove the right inner cover and the rear cov er . (2) Remove the finisher control PC board, PC board bracket and sensor PC board.
Nov ember 2003 © T OSHIBA TEC 3 - 77 e-STUDIO3511/4511 ADJUSTMENT 3.13.6 Adjustment of the upper tray angle (1) Remov e the front cov er . Fig. 3-1316 Fig. 3-1317 (2) Loosen the screw denoted with the arrow . Fig. 3-1318 (3) The tension becomes loose.
e-STUDIO3511/4511 ADJUSTMENT 3 - 78 Nov ember 2003 © TOSHIBA TEC (4) After the height adjustment, tighten the fixing screw of the bracket. Note: If the fixing screw of the bracket is not fixed, the belt is loosened which may cause a skipped tooth. Fig.
Nov ember 2003 © T OSHIBA TEC 3 - 79 e-STUDIO3511/4511 ADJUSTMENT Setting Item Delivery motor Stack processing motor (stack delivery lever) Stack processing motor (returning roller) Front jogging plate motor Rear jogging plate motor Upper stack tray motor (up) Upper stack tray motor (down) Operation The delivery roller rotates in a specific speed.
e-STUDIO3511/4511 ADJUSTMENT 3 - 80 Nov ember 2003 © TOSHIBA TEC Note: Perform the shipping position operation when the finisher is packed again. Setting Item Lower stack tray motor (up) Lower stack .
Nov ember 2003 © T OSHIBA TEC 3 - 81 e-STUDIO3511/4511 ADJUSTMENT ON 12345678 ON 1 2 3 4 5 6 7 8 A4 paper L T paper 3.14 Adjustment of the Finisher (MJ-1023/1024) 3.
e-STUDIO3511/4511 ADJUSTMENT 3 - 82 Nov ember 2003 © TOSHIBA TEC ON 12345678 ON 1 2 3 4 5 6 7 8 ON 12345678 ON 1 2 3 4 5 6 7 8 ON 12345678 ON 1 2 3 4 5 6 7 8 ON 12345678 ON 1 2 3 4 5 6 7 8 A4/front stitch A4/rear stitch A4-R/front stitch A4-R/rear stitch L T/front stitch L T/rear stitch L T -R/front stitch L T -R/rear stitch 3.
Nov ember 2003 © T OSHIBA TEC 3 - 83 e-STUDIO3511/4511 ADJUSTMENT (7) V er ify the staple position. If any adjustment is needed, proceed to the step 8). If no adjustment is needed, proceed to the step 9). (8) Press SW101 or SW102 on the finisher controller PC board to adjust the staple position.
e-STUDIO3511/4511 ADJUSTMENT 3 - 84 Nov ember 2003 © TOSHIBA TEC 3.14.3 Adjusting the folding position (Saddle stitcher unit) The folding position is adjusted by changing setting of bits 6 through 8 .
Nov ember 2003 © T OSHIBA TEC 3 - 85 e-STUDIO3511/4511 ADJUSTMENT (5) T ur n ON the pow er . (6) Press SW1 on the saddle stitcher controller PC board so that the feed motor (M1) starts to rotate. (Press SW1 three seconds or more if LD paper is used.) (7) Open the inlet cov er and inser t two sheets of paper .
e-STUDIO3511/4511 ADJUSTMENT 3 - 86 Nov ember 2003 © TOSHIBA TEC (1 1 ) Change the settings of bits 6 through 8 on SW504 referring to the following table. • If the width adjustment is 0 The stitching position and the f olding position match, requiring no change.
Nov ember 2003 © T OSHIBA TEC 3 - 87 e-STUDIO3511/4511 ADJUSTMENT Fig. 3-1407 (3) T ur n ON the pow er . (4) Press SW602 on the punch controller PC board. Sensor output is adjusted automatically when the switch is pressed. • Adjustment is complete if LED601 and LED602 on the punch controller PC board blinks alternately .
e-STUDIO3511/4511 ADJUSTMENT 3 - 88 Nov ember 2003 © TOSHIBA TEC Number of punch holes LED601/LED602 2 hole (E) Blinks 1 times per cycle 2/3 hole (N) Blinks 2 times per cycle 4 hole (F) Blinks 3 times per cycle 4 hole (S) Blinks 4 times per cycle Fig.
Nov ember 2003 © T OSHIBA TEC 3 - 89 e-STUDIO3511/4511 ADJUSTMENT 3.15 Key Copy Counter (MU-8, MU-10) T o make a k ey cop y counter a v ailable , the follo wing 2 components must be installed to the equipment. Counter socket MU-10 Key copy counter MU-8 <Installation procedure> (1) T ake off the right upper cov er .
e-STUDIO3511/4511 ADJUSTMENT 3 - 90 Nov ember 2003 © TOSHIBA TEC (5) Connect the connector of the counter socket to the harness connector of the equipment side. (6 ) Install the counter socket to the machine frame with two M3 screws. (7) Reattach the covers.
Nov ember 2003 © T OSHIBA TEC 3 - 91 e-STUDIO3511/4511 ADJUSTMENT 3.16 Adjustment of T ransfer Belt Deviation 3.16.1 Outline If any transfer belt deviation (See 3.16.2) occurs when the equipment is installed, moved to another place or the transfer belt is replaced, perform this adjustment.
e-STUDIO3511/4511 ADJUSTMENT 3 - 92 Nov ember 2003 © TOSHIBA TEC 05/03 3.16.3 Adjustment procedure (1) Check if there is no abnormality in the installation of the equipment. (2) T ake off the drum cleaner unit. (3) T ake off the b lack de veloper unit.
Nov ember 2003 © T OSHIBA TEC 3 - 93 e-STUDIO3511/4511 ADJUSTMENT 05/03 (7) Loosen 2 screws that were tighten in step (6). (8) Loosen 1 screw and turn the adjustment fixing brac ket in the direction of an arro w . (9) T ur n the adjustment screw . Since this is a he x-head screw , tur n it based on each face of the he x head.
e-STUDIO3511/4511 ADJUSTMENT 3 - 94 Nov ember 2003 © TOSHIBA TEC 05/03 • If the transfer belt contacts with the front regulation plate or the gap between the transfer belt and the rear regulation plate is less than 0.2 mm, rotate the adjustment screw counterclock- wise (viewing from below) five-sixth turn.
Nov ember 2003 © T OSHIBA TEC 3 - 95 e-STUDIO3511/4511 ADJUSTMENT (10) T ur n the adjustment screw fixing brac k et in the direction of an arrow and tighten 1 scre w . Note: Install the fixing bracket so that the adjustment screw is caught by the fixing bracket.
e-STUDIO3511/4511 ADJUSTMENT 3 - 96 Nov ember 2003 © TOSHIBA TEC (13) Open the 2nd transfer unit cover to check the transfer belt deviation. (See 3.16.
Nov ember 2003 © T OSHIBA TEC 4 - 1 e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE 4. PREVENTIVE MAINTENANCE (PM) 4.1 PM Support Mode 4.1.1 General description The timing for the parts replacement usually depends on the number of output pages / develop counts after they were replaced bef ore.
e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE 4 - 2 N o v ember 2003 © T OSHIBA TEC (2) Operational screen (a) Main screen Fig. 4-102 Displaying of the main unit name Back to the PM support mode activati.
Nov ember 2003 © T OSHIBA TEC 4 - 3 e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE 1 23 4 5 6 9 78 (b) Sub screen Fig. 4-103 Displaying of the sub unit (parts) name Back to the main screen Clearing of the.
e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE 4 - 4 N o v ember 2003 © T OSHIBA TEC Main screen Sub screen Drum/cleaner unit Drum [DRUM] [CLEANER/DRUM] Drum cleaning blade [DRUM BLADE] Drum cleaner brush.
Nov ember 2003 © T OSHIBA TEC 4 - 5 e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE Fuser unit Fuser belt [FUSER BEL T] [FUSER] Pressure roller [PRESS ROLLER] Oil roller [OIL ROLLER] Cleaning roller [CLEAN.
e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE 4 - 6 N o v ember 2003 © T OSHIBA TEC 4.1.3 W ork flow of parts replacement The timing for the parts replacement usually depends on the number of output pages / develop counts after they were replaced bef ore.
Nov ember 2003 © T OSHIBA TEC 4 - 7 e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE 4.2 General Descriptions for PM Procedure (1) Preparation a. Ask the user about the current conditions of the equipment and note them down. b. Before starting maintenance, make some sample copies and store them.
e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE 4 - 8 N o v ember 2003 © T OSHIBA TEC L Launa 40 Coating SI Silicon oil W1 White grease (Molykote X5-6020) W2 White grease (Molykote HP-300) A V Alvania No.
Nov ember 2003 © T OSHIBA TEC 4 - 9 e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE D1. T ranspor t roller (upper , middle and A lower) D2. One side of the GCB bushing to L which the shaft is inserted D3. One side of the plastic bushing W1 to which the shaft is inserted D4.
e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE 4 - 1 0 N o v ember 2003 © T OSHIBA TEC G. Drum/Cleaner related section Note: Check the color deviation after replacing G1 and G4. H. T oner bag I. Black developer unit Items to check G1. Photoconductive drum G2.
Nov ember 2003 © T OSHIBA TEC 4 - 11 e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE Items to check J1. Whole color developer unit (Y , M and C) J2. Color developer unit drive section (Y , M and C) J3. De veloper material (Y , M, and C) J4. F ront shield (Y , M and C) J5.
e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE 4 - 1 2 N o v ember 2003 © T OSHIBA TEC M. Fuser unit N. RADF (MR-3015) M1. Fuser belt 120/150 P40-I1 M2. Pressure roller 120/150 P39-I5 M3. Separation finger 120/150 P39-I25 *m1 M4. Oil roller 120/150 P40-I34 M5.
Nov ember 2003 © T OSHIBA TEC 4 - 13 e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE O . PFP (KD-1011) O1. Pickup roller A 160/160 P4-I30 O2. Feed roller A 160/160 P4-I28 O3. Separation roller A 160/160 P5-I12 O4. Drive gear (tooth face) W1 P . LCF (KD-1012) O1.
e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE 4 - 1 4 N o v ember 2003 © T OSHIBA TEC Fig. 4-202 Front side A2 A4 A8 A6 A1 A9 A10 A7 A3 A5 J9 J1 J3 J4 J5 J10 J11 J13 I1 I3 I4 I5 I8 E4 K4 K7 K2 G3 M8 M3 D.
Nov ember 2003 © T OSHIBA TEC 4 - 15 e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE Fig. 4-203 Reversing Automatic Document Feeder (RADF) Fig. 4-204 Paper Feed Pedestal (PFP) Fig.
e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE 4 - 1 6 N o v ember 2003 © T OSHIBA TEC Apply grease on the inner surface Apply white grease Remarks “*” in the Preventive Maintenance Check List *a1. Original glass, ADF original glass Clean both sides of the original glass and ADF original.
Nov ember 2003 © T OSHIBA TEC 4 - 17 e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE Apply grease on the inner surface Apply white grease Fig. 4-208 *e1. Separation roller (SFB) Apply an even coat of grease (Alvania No.2) to all round the inside of the spring.
e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE 4 - 1 8 N o v ember 2003 © T OSHIBA TEC Outside Inside Dev eloper frame (Nozzle mixer) Grease Oil seal Fig. 4-211 *f1. Main charger case / Main charger wire Clean the main charger case and wire with a cloth soaked in water and squeez ed tightly , and then wipe them with a dry cloth.
Nov ember 2003 © T OSHIBA TEC 4 - 19 e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE Head of color auto-toner sensor Color auto-toner sensor unit Reference plate Color auto-toner sensor unit *j3. Color auto-toner sensor The head of color auto-toner sensor is to be cleaned with a cotton swab or soft cloth with sufficient alcohol filled in.
e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE 4 - 2 0 N o v ember 2003 © T OSHIBA TEC Fig. 4-215 *k4. T ransfer belt reco very blade Clean the surface of transfer belt recovery blade with a cloth soaked in water and tightly squeezed, and the wipe it with a dry cloth when replacing the transfer belt cleaning blade.
Nov ember 2003 © T OSHIBA TEC 4 - 21 e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE Fig. 4-216 Fig. 4-217 *m1. Separation finger The paper jam may be caused if the tip of the finger is damaged or deformed. If there is any problem with it, replace the finger with a new one regardless of the number of output pages which have been made.
e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE 4 - 2 2 N o v ember 2003 © T OSHIBA TEC *m2. Thermistor Clean the thermistor with alcohol if the toner or dirt is sticking to it when the fuser roller is replaced. Do not deform or damage the thermistor during the cleaning.
Nov ember 2003 © T OSHIBA TEC 4 - 23 e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE Part name BL-3511D WIRE-CHARGR-373 GRID-220 B-3511 FIL TER-OZ-SPB-600 ASYS-P AD-CHARGR-350 D-3511-Y D-3511-M D-3511-C JI.
e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE 4 - 2 4 N o v ember 2003 © T OSHIBA TEC 04/05 4.6 Jig List Item Door switch jig T est char t (A4) T est chat (L T) T est char t No.
Nov ember 2003 © T OSHIBA TEC 4 - 25 e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE 4.8 Precautions for Storing and Handling Supplies 4.8.1 Precautions for storing TOSHIBA supplies A.
e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE 4 - 2 6 N o v ember 2003 © T OSHIBA TEC 4.8.2 Checking and cleaning of photoconductive drum (1) Use of gloves If fingerprints or oil adhere to the drum surface, the property of the photosensitive drum may degrade , aff ecting the quality of the copy image .
Nov ember 2003 © T OSHIBA TEC 4 - 27 e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE 4.8.3 Checking and cleaning of drum cleaning blade and transfer belt cleaning blade (1) Handling precautions Pay attenti.
e-STUDIO 3511/4511 PREVENTIVE MAINTENANCE 4 - 2 8 N o v ember 2003 © T OSHIBA TEC (2) Checking • Check f or stain and damage on the fuser belt and pressure roller, and clean if necessary . • Check the separation guide and fingers and check for chipped tips.
Nov ember 2003 © T OSHIBA TEC 5 - 1 e-STUDIO3511/4511 TROUBLESHOO TING [E010] Jam not reaching the exit sensor [E020] Stop jam at the exit sensor Open the jam access cov er .
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 2 Nov ember 2003 © T OSHIBA TEC 5.1.2 Paper misfeeding [E1 10] ADU misfeeding (paper not reaching the registration sensor) Open the jam access cov er . Is there any paper in front of the registration sensor? YES Remo ve the paper .
Nov ember 2003 © T OSHIBA TEC 5 - 3 e-STUDIO3511/4511 TROUBLESHOO TING [E130] Upper drawer misfeeding (paper not reaching the upper drawer feed sensor) Open the jam access cov er . Is there any paper in front of the upper dra wer f eed sensor? YES Remo ve the paper .
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 4 Nov ember 2003 © T OSHIBA TEC [E140] Lower drawer misfeeding (paper not reaching the lower drawer feed sensor) Open the side cov er . Is there any paper in front of the low er dra wer f eed sensor? YES Remo v e the paper .
Nov ember 2003 © T OSHIBA TEC 5 - 5 e-STUDIO3511/4511 TROUBLESHOO TING [E150] PFP upper drawer misfeeding (paper not reaching the PFP upper drawer feed sensor) Open the PFP side cov er . Is there any paper in front of the PFP upper dra wer f eed sensor? YES Remo v e the paper .
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 6 Nov ember 2003 © T OSHIBA TEC [E160] PFP lower drawer misfeeding (paper not reaching the PFP lower drawer feed sensor) Open the PFP side cov er . Is there any paper in front of the PFP lower dr awer f eed sensor? YES Remo v e the paper .
Nov ember 2003 © T OSHIBA TEC 5 - 7 e-STUDIO3511/4511 TROUBLESHOO TING [E190] LCF misfeeding (paper not reaching the LCF feed sensor) Open the LCF side cov er . Is there any paper in front of the LCF f eed sensor? YES Remo ve the paper . NO Is the LCF feed sensor w orking? (P erf or m the input check: 03-[F AX]OFF/[5]/[G]) NO 1.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 8 Nov ember 2003 © T OSHIBA TEC 5.1.3 Paper transport jam [E200] Upper drawer transport jam (not reaching the registration sensor) [E210] Lower drawer transport.
Nov ember 2003 © T OSHIBA TEC 5 - 9 e-STUDIO3511/4511 TROUBLESHOO TING [E220] Lower drawer transport jam (not reaching the upper drawer feed sensor) [E310] PFP upper drawer transport jam (not reachin.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 10 Nov ember 2003 © T OSHIBA TEC [E320] PFP upper drawer transport jam (not reaching the lower drawer feed sensor) [E350] PFP lower drawer transport jam (not reaching the lower drawer feed sensor) [E3E0] LCF transport jam (not reaching the lower drawer feed sensor) Open the side cov er .
Nov ember 2003 © T OSHIBA TEC 5 - 11 e-STUDIO3511/4511 TROUBLESHOO TING [E360] PFP lower drawer transport jam (not reaching the PFP upper drawer feed sensor) Open the PFP side cov er . Is there any paper in front of the PFP upper dra wer f eed sensor? YES Remo ve the paper .
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 12 Nov ember 2003 © T OSHIBA TEC [E510] ADU transport stop jam Open the ADU. Is there any paper in front of the ADU exit sensor? YES Remo v e the paper . NO Is the ADU e xit sensor working? (P erf or m the input check: 03-[F AX]OFF/[8]/[H]) NO 1.
Nov ember 2003 © T OSHIBA TEC 5 - 13 e-STUDIO3511/4511 TROUBLESHOO TING [E520] Stop jam in the ADU Open the ADU. Is there any paper in front of the ADU entrance sensor? YES Remo ve the paper . NO Is the ADU entrance sensor working? (P erfo r m the input check: 03-[F AX]OFF/[8]/[G]) NO 1.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 14 Nov ember 2003 © T OSHIBA TEC [EB50] Paper remaining on the transport path due to multiple feeding When the paper is fed from an y of the upper dra wer , bypass f eed unit or ADU: Open the jam access cov er .
Nov ember 2003 © T OSHIBA TEC 5 - 15 e-STUDIO3511/4511 TROUBLESHOO TING [EB60] Paper remaining on the transport path due to multiple feeding Open the jam access cov er . Is there any paper in front of the registration sensor? YES Remo v e the paper .
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 16 Nov ember 2003 © T OSHIBA TEC 5.1.4 Other paper jam [E01 1] Paper jam caused by clinging to the transfer belt Open the jam access cov er . Is the paper clinging to the transfer belt? Is the paper clinging to the transfer belt entering under the receiving tray? YES 1.
Nov ember 2003 © T OSHIBA TEC 5 - 17 e-STUDIO3511/4511 TROUBLESHOO TING [E030] Power-ON jam Open the cover of the unit/area whose picture is flashing on the control panel. Is there any paper on the transport path? (Refer to the following table) YES Remo ve the paper .
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 18 Nov ember 2003 © T OSHIBA TEC [E550] Paper remaining on the transport path Open the cover of the unit/area whose picture is flashing on the control panel. Is there any paper on the transport path? YES Remo v e the paper .
Nov ember 2003 © T OSHIBA TEC 5 - 19 e-STUDIO3511/4511 TROUBLESHOO TING 5.1.5 Cover open jam [E400] Jam access cover open Is the jam access cover open? YES Remo ve paper if there is an y , then shut the cov er . NO Is the voltage of 24V being supplied from the power supply unit? (P erfo r m the input chec k: 03-[F AX] ON/[1]/[H]) NO 1.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 20 Nov ember 2003 © T OSHIBA TEC [E420] PFP side cover open jam Is the PFP side cover open? YES Remove the paper if there is any , then shut the cov er . NO Is the PFP side cov er opening/closing s witch working? (P erform the input check: 03-[F AX]OFF/[2]/[F]) NO 1.
Nov ember 2003 © T OSHIBA TEC 5 - 21 e-STUDIO3511/4511 TROUBLESHOO TING [E440] Side cover open jam Is the side cover open? YES Remo ve the paper if there is an y , then shut the cov er . NO Is the side door switch working? (P erfo r m the input chec k: 03-[F AX]OFF/[7]/[E]) NO 1.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 22 Nov ember 2003 © T OSHIBA TEC [E480] Bridge unit open jam Is the Bridge unit open? YES Remove the paper if there is any , then close the unit. NO Is the bridge unit cover opening/closing detection switch working? (P erfor m the input chec k: 03-[F AX]ON/[0]/[B]) NO 1.
Nov ember 2003 © T OSHIBA TEC 5 - 23 e-STUDIO3511/4511 TROUBLESHOO TING 5.1.6 RADF jam Note: When performing the RADF related troubleshooting, be sure to perform “Automatic adjustment of RADF senso.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 24 Nov ember 2003 © T OSHIBA TEC [E721] Jam not reaching the read sensor Are the registration roller and read roller stained? YES Clean the rollers. NO Is the read sensor working? (P erfor m the input chec k: 03-[F AX]ON/[7]/[G]) NO 1.
Nov ember 2003 © T OSHIBA TEC 5 - 25 e-STUDIO3511/4511 TROUBLESHOO TING [E725] Stop jam at the read sensor Is the read roller stained? YES Clean the roller . NO Is the read sensor working? (P erf or m the input check: 03-[F AX]ON/[7]/[G]) NO 1. Check if the connector of the read sensor is disconnected.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 26 Nov ember 2003 © T OSHIBA TEC [E741] Stop jam at the reverse sensor Are the read roller and reverse roller stained? YES Clean the rollers. NO Is the re verse sensor w orking? (Perf or m the input check: 03-[F AX]ON/[7]/[F]) NO 1.
Nov ember 2003 © T OSHIBA TEC 5 - 27 e-STUDIO3511/4511 TROUBLESHOO TING [E860] Jam access cover open Is the jam access cover opened? YES Remo ve the original, if any , and close the jam access cov er . NO Is the jam access cov er switch w orking? (Perf or m the input check: 03-[F AX]ON/[7]/[C]) NO 1.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 28 Nov ember 2003 © T OSHIBA TEC 5.1.7 Finisher jam (1) Jam in bridge unit [E910] Paper not reaching the bridge unit transport sensor-1 [E920] Paper stopping at.
Nov ember 2003 © T OSHIBA TEC 5 - 29 e-STUDIO3511/4511 TROUBLESHOO TING (2) Paper jam in finisher section [EA10] Paper transport delay jam MJ-1022 Is there any paper remaining on the transport path in the finisher or equipment? YES Remo ve the paper .
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 30 Nov ember 2003 © T OSHIBA TEC [EA20] Paper transport stop jam MJ-1022 Is there any paper remaining on the transport path in the finisher or equipment? YES Remo ve the paper .
Nov ember 2003 © T OSHIBA TEC 5 - 31 e-STUDIO3511/4511 TROUBLESHOO TING [EA30] Power-ON jam MJ-1022 Is there any paper remaining on the transport path in the finisher? YES Remo ve the paper .
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 32 Nov ember 2003 © T OSHIBA TEC [EA40] Door open jam MJ-1022 Is there any paper remaining on the transport path in the finisher or equipment? YES Remo ve the paper . NO Is the finisher connected with the equipment? NO Connect the finisher with the equipment.
Nov ember 2003 © T OSHIBA TEC 5 - 33 e-STUDIO3511/4511 TROUBLESHOO TING MJ-1023/1024 Is there any paper remaining on the transport path in the finisher or equipment? YES Remo ve the paper . NO Is either of the covers upper or front of the finisher closed? NO Close the door .
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 34 Nov ember 2003 © T OSHIBA TEC [EA50] Stapling jam MJ-1022 Is there any paper remaining on the transport path in the finisher or equipment or on the stapling tray? YES Remo ve the paper .
Nov ember 2003 © T OSHIBA TEC 5 - 35 e-STUDIO3511/4511 TROUBLESHOO TING [EA60] Early arrival jam MJ-1022 Is there any paper remaining on the transport path in the finisher or equipment? YES Remo ve the paper .
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 36 Nov ember 2003 © T OSHIBA TEC [EA70] Stack delivery jam MJ-1022 Is there any paper remaining on the transport path in the finisher or equipment? YES Remo ve the paper .
Nov ember 2003 © T OSHIBA TEC 5 - 37 e-STUDIO3511/4511 TROUBLESHOO TING (3) Paper jam in saddle stitcher section [EA80] Stapling jam MJ-1024 Is there any paper remaining on the transport path or the stapling tra y in the finisher , saddle stitcher section or equipment? YES Remo ve the paper .
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 38 Nov ember 2003 © T OSHIBA TEC [EAA0] Power-ON jam MJ-1024 Is there any paper remaining on the transport path in the finisher or saddle stitcher section? YES Remo ve the paper .
Nov ember 2003 © T OSHIBA TEC 5 - 39 e-STUDIO3511/4511 TROUBLESHOO TING [EAC0] T ransport delay jam MJ-1024 Is there any paper remaining on the transport path in the finisher, saddle stitcher section or equipment? YES Remo ve the paper .
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 40 Nov ember 2003 © T OSHIBA TEC [EB30] Ready time time-out jam Is there paper in the equipment? NO Replace the LGC board. YES Are the IPC board and LGC board properly connected to each other? NO Connect them properly .
Nov ember 2003 © T OSHIBA TEC 5 - 41 e-STUDIO3511/4511 TROUBLESHOO TING 5.1.8 Drive system related service call [C010] Main motor abnormality Is the main motor working? (Perform the output check: 03-101/151) NO 1. Check if the connector J581 of the main motor is disconnected.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 42 Nov ember 2003 © T OSHIBA TEC 5.1.9 Paper feeding system related service call [C040] PFP motor abnormality Is the PFP motor working? (Perform the output check: 03-109/159) NO 1. Check if the signal line connector CN503 of the PFP motor is disconnected.
Nov ember 2003 © T OSHIBA TEC 5 - 43 e-STUDIO3511/4511 TROUBLESHOO TING [C130] Upper drawer tray abnormality [C140] Lower drawer tray abnormality Does the tray go up? (Perform the output check: 03-242, 243) NO 1. Check if the connector of the tray-up motor is disconnected.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 44 Nov ember 2003 © T OSHIBA TEC [C180] LCF tray motor abnormality Does the tray move? (Perform the output check: 03-271) NO 1. Check if the connector of the LCF tray motor is disconnected. 2. Check if any of the connectors CN100, CN101 and CN103 on the LCF board is disconnected.
Nov ember 2003 © T OSHIBA TEC 5 - 45 e-STUDIO3511/4511 TROUBLESHOO TING [C1A0] LCF end fence motor abnormality Is the LCF end fence motor working? (Perform the output check: 03-207) NO 1. Check if the connector of the LCF end fence motor is disconnected.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 46 Nov ember 2003 © T OSHIBA TEC 5.1.10 Scanning system related service call [C260] Peak detection error Does the exposure lamp light? (Perform the output check: 03-267) YES 1 . Check if the connectors on the CCD and SLG boards are disconnected.
Nov ember 2003 © T OSHIBA TEC 5 - 47 e-STUDIO3511/4511 TROUBLESHOO TING 5.1.1 1 Fuser unit related service call Be sure to turn OFF the power and unplug the power cable beforehand when checking the IH control circuit and IH coil.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 48 Nov ember 2003 © T OSHIBA TEC [C450] Thermistor abnormality during printing 1. Check the front edge thermistor (1) Check if the connector is disconnected. (2) Check if the front edge thermistor is in contact with the surface of the fuser belt properly .
Nov ember 2003 © T OSHIBA TEC 5 - 49 e-STUDIO3511/4511 TROUBLESHOO TING [C480] Overheating of IGBT 1. Check the operation of the IH control board cooling fan Check if the IH control board cooling f an is rotating nor mally . (Is the connector securely connected?) 2.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 50 Nov ember 2003 © T OSHIBA TEC 5.1.12 Communication related service call [C550 (C780)] RADF I/F error (1) Check if the harness connecting the RADF board and SLG board is disconnected or open circuited. (2) Check if the conductor pattern on the RADF board is short circuited or open circuited.
Nov ember 2003 © T OSHIBA TEC 5 - 51 e-STUDIO3511/4511 TROUBLESHOO TING 5.1.13 RADF related service call Note: When performing the RADF related troubleshooting, be sure to perform “Automatic adjust.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 52 Nov ember 2003 © T OSHIBA TEC 5.1.14 Circuit related service call [C900] Connection error between the SYS board and the LGC board (1) Check if the connector CN117 on the SYS board is completely inser ted or not disconnected.
Nov ember 2003 © T OSHIBA TEC 5 - 53 e-STUDIO3511/4511 TROUBLESHOO TING [C960] Connection error between the LGC board and the DRV board, ID abnormality (1) Check if the connectors CN360 and CN331 on the LGC board are completely inserted or not disconnected.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 54 Nov ember 2003 © T OSHIBA TEC [F091] NVRAM abnormality on the SYS board (1) T ur n the power OFF and start up the Setting Mode (08). (2) When the message “NVRAM ERROR DOES IT INITIALIZE?” is displayed on the LCD, press the [INTERRUPT] or [INITIALIZE] button.
Nov ember 2003 © T OSHIBA TEC 5 - 55 e-STUDIO3511/4511 TROUBLESHOO TING 5.1.15 Laser optical unit related service call [CA10] Polygonal motor abnormality Is the polygonal motor rotating? NO 1. Check if the connector CN352 on the LGC board is disconnected.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 56 Nov ember 2003 © T OSHIBA TEC 5.1.16 Finisher related service call [CB20] Delivery motor abnormality MJ-1022 Rotate the delivery roller by hand. Does it rotate smoothly? NO Fix the mechanism. YES Is the wiring between the finisher controller PC board and delivery motor (M1) correct? NO Correct the wiring.
Nov ember 2003 © T OSHIBA TEC 5 - 57 e-STUDIO3511/4511 TROUBLESHOO TING [CB60] Stapler unit shift motor abnormality MJ-1023/1024 Is the stapler shift home position sensor (PI40) working normally? NO Replace the sensor . YES Is the wiring between the finisher controller PC board and the stapler shift motor (M35) correct? NO Correct the wiring.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 58 Nov ember 2003 © T OSHIBA TEC [CB80] Backup RAM data abnormality MJ-1023/1024 Is the problem solved by turning the power of the equipment OFF and ON? YES End. NO 1. Replace the finisher controller PC board. 2.
Nov ember 2003 © T OSHIBA TEC 5 - 59 e-STUDIO3511/4511 TROUBLESHOO TING [CBA0] Stitch motor (front) abnormality [CBB0] Stitch motor (rear) abnormality MJ-1024 Are the front and rear stitchers and their stands installed properly? NO Install them properly .
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 60 Nov ember 2003 © T OSHIBA TEC [CBD0] Guide motor abnormality MJ-1024 Is the guide home position sensor (PI13) working normally? NO Replace the sensor . YES Is the guide plate drive mechanism normal? NO Fix the mechanism.
Nov ember 2003 © T OSHIBA TEC 5 - 61 e-STUDIO3511/4511 TROUBLESHOO TING [CC10] Microswitch abnormality MJ-1024 Are the front cover switch (MS31), inlet door switch (SW1) and delivery door switch (SW3) normal? NO Replace the switches. YES Measure the voltage between J704-1 (+) and J704-2 (-) on the finisher controller PC board.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 62 Nov ember 2003 © T OSHIBA TEC [CC20] Communication error between finisher and saddle stitcher MJ-1024 Is the problem solved by turning OFF and ON the power switch of the equipment? YES End.
Nov ember 2003 © T OSHIBA TEC 5 - 63 e-STUDIO3511/4511 TROUBLESHOO TING [Procedure 2] Does the bushing attached to the returning roller shaft smoothly move up and down? NO Apply grease on the cut-out part of the front side frame with where the bushing contacts.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 64 Nov ember 2003 © T OSHIBA TEC [CC50] Horizontal registration motor abnormality MJ-1023/1024 (when MJ-6004 is installed) Is the horizontal registration home position sensor (PI61) working normally? NO Replace the sensor .
Nov ember 2003 © T OSHIBA TEC 5 - 65 e-STUDIO3511/4511 TROUBLESHOO TING [CC80] Front jogging motor abnormality/Front aligning plate motor abnormality MJ-1022 (Front jogging motor abnormality) Is the front jogging plate home position sensor (S6) working properly? NO Replace the sensor .
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 66 Nov ember 2003 © T OSHIBA TEC [CC90] Upper stack tray lift motor abnormality MJ-1022 Is the wiring between the finisher controller PC board and upper stack tray lift motor (M5) correct? NO Correct the wiring.
Nov ember 2003 © T OSHIBA TEC 5 - 67 e-STUDIO3511/4511 TROUBLESHOO TING [CCA0] Lower stack tray lift motor abnormality MJ-1022 Is the wiring between the finisher controller PC board and lower stack tray lift motor (M7) correct? NO Correct the wiring.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 68 Nov ember 2003 © T OSHIBA TEC [CCD0] Stack ejection motor abnormality MJ-1023/1024 Is the shutter home position sensor (PI45) normal? NO Replace the sensor .
Nov ember 2003 © T OSHIBA TEC 5 - 69 e-STUDIO3511/4511 TROUBLESHOO TING [CCF0] Gear change motor abnormality MJ-1023/1024 Is the gear change home position sensor (PI49) normal? NO Replace the sensor . YES Is the wiring between the finisher controller PC board and the gear change motor (M40) correct? NO Correct the wiring.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 70 Nov ember 2003 © T OSHIBA TEC 5.1.17 Image control related service call (1) Based on the procedure of [CE10], [CE20] and [CE40] described below , check the status and take appropriate actions. And then perform the forced performing of image quality closed-loop control according to the following procedure.
Nov ember 2003 © T OSHIBA TEC 5 - 71 e-STUDIO3511/4511 TROUBLESHOO TING [CE20] Image quality sensor abnormality (no pattern level) 1. Check if the transfer belt or transfer belt unit are securely installed. 2. Check for any abnormal stain caused by poor cleaning, large flaw or break on the transfer belt surface.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 72 Nov ember 2003 © T OSHIBA TEC [CE40] Image quality control test pattern abnormality (1) Use "Image quality control abnormal detection counter Y to K display/0 clearing (08-573 to 576)" to check the abnormal occurring condition for each color .
Nov ember 2003 © T OSHIBA TEC 5 - 73 e-STUDIO3511/4511 TROUBLESHOO TING [CE50] T emperature/humidity sensor abnormality Is the connector CN361 on the LGC board or the connector of the temperature/hum.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 74 Nov ember 2003 © T OSHIBA TEC 5.1.18 Copy process related service call [C360] Charger cleaner motor abnormality (1) Check if the main charger is installed normally .
Nov ember 2003 © T OSHIBA TEC 5 - 75 e-STUDIO3511/4511 TROUBLESHOO TING [CEB0] Black developer unit lifting movement abnormality Is the black developer lifting clutch working properly? (Perform the output check: 03-433) NO 1. Check if the connector of the black developer lifting clutch is disconnected.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 76 Nov ember 2003 © T OSHIBA TEC [CEC0] 2nd transfer roller position detection abnormality Is the 2nd transfer roller contact clutch working properly? (Perform the output check: 03-435) NO 1. Check if the connector or joint connectors of the 2nd transfer contact clutch are disconnected.
Nov ember 2003 © T OSHIBA TEC 5 - 77 e-STUDIO3511/4511 TROUBLESHOO TING [CEE0] T ransfer belt position detection abnormality (Normal speed) [CEE1] T ransfer belt position detection abnormality (When decelerating) If the error [CEE0] has occurred, check the transfer belt home position sensor-1.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 78 Nov ember 2003 © T OSHIBA TEC 5.1.19 T oner density control related service call [CF20] T oner density detection voltage abnormality (1) Specify the developer unit with the abnormality by checking the setting values of 08-824-0 to 08- 824-2.
Nov ember 2003 © T OSHIBA TEC 5 - 79 e-STUDIO3511/4511 TROUBLESHOO TING [CF30] Reference plate detection voltage abnormality Are the reference plate and color auto-toner sensor stained? YES Clean them.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 80 Nov ember 2003 © T OSHIBA TEC [CF40] Light amount correction voltage abnormality (1) Specify the developer unit with the abnormality by checking the setting values of 08-823-0 to 08- 823-2. (When the value is “1”, an abnormality occurs.
Nov ember 2003 © T OSHIBA TEC 5 - 81 e-STUDIO3511/4511 TROUBLESHOO TING [CF50] Color auto-toner sensor abnormality Are the connector of color auto-toner sensor , joint connector and connector CN356 on the LGC board connected normally? NO 1. Reconnect the connectors.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 82 Nov ember 2003 © T OSHIBA TEC 5.1.20 Other service call [F100] HDD format error (1) Check if the HDD is mounted. (2) Check if the specified HDD is mounted. (3) Check if the connector pins of the HDD are bent.
Nov ember 2003 © T OSHIBA TEC 5 - 83 e-STUDIO3511/4511 TROUBLESHOO TING 5.1.21 Error in Internet F AX / Scanning Function Notes: 1. When initializing the Electronic Filing (Setting Mode (08-666)), all data in the Electronic Filing are erased.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 84 Nov ember 2003 © T OSHIBA TEC [1C20] System management module access abnormality [1C21] Job control module access abnormality [1C22] Job control module access abnormality T ur n the pow er OFF and then back ON.
Nov ember 2003 © T OSHIBA TEC 5 - 85 e-STUDIO3511/4511 TROUBLESHOO TING [1C64] T erminal mail address unset Reset the T er minal mail address. T ur n the pow er OFF and then back ON. Perf orm the job in error again. [1C65] SMTP address unset Reset the SMTP address and perform the job.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 86 Nov ember 2003 © T OSHIBA TEC [1C70] SMTP client OFF Set the SMTP valid and perform the job again. [1C80] Internet F AX transmission failure when processing E-mail job received Reset the "Received InternetFax Forward".
Nov ember 2003 © T OSHIBA TEC 5 - 87 e-STUDIO3511/4511 TROUBLESHOO TING (2) RFC related error [2500] HOST NAME error (RFC: 500) / Destination mail address error (RFC: 500) / T erminal mail address er.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 88 Nov ember 2003 © T OSHIBA TEC (3) Electronic Filing related error [2B10] No applicable job error in Job control module [2B1 1 ] JOB status abnormality [2B20].
Nov ember 2003 © T OSHIBA TEC 5 - 89 e-STUDIO3511/4511 TROUBLESHOO TING [2B51] List library error Check if the Function List can be printed out. If it can be printed out, perform the job in error again. If it can not be printed out, replace the main memor y .
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 90 Nov ember 2003 © T OSHIBA TEC (4) E-mail related error [2C10] System access abnormality [2C32] File deletion failure T ur n the pow er OFF and then back ON. P erform the job in error again. If the error still occurs, first, check if there are no jobs existing and then perform the HDD formatting (08-690).
Nov ember 2003 © T OSHIBA TEC 5 - 91 e-STUDIO3511/4511 TROUBLESHOO TING [2C40] Image conversion abnormality [2C62] Memory acquiring failure T ur n the pow er OFF and then back ON. Perf orm the job in error again. Replace the main memory and perform the job again.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 92 Nov ember 2003 © T OSHIBA TEC [2C69] SMTP server connection error Reset the login name and password of SMTP server and perform the job again. Check if the SMTP server is oper ating properly . [2C6A] HOST NAME error (No RFC error) Check if there is an illegal character in the device name.
Nov ember 2003 © T OSHIBA TEC 5 - 93 e-STUDIO3511/4511 TROUBLESHOO TING (5) File sharing related error [2D10] System access abnormality [2D32] File deletion failure [2DA6] File deletion failure [2DA7.
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 94 Nov ember 2003 © T OSHIBA TEC [2D30] Directory creation failure [2D31] File creation failure [2D33] File access failure Check if the access privilege to the storage directory is writable. Check if the server or local disk has a sufficient space in disk capacity .
Nov ember 2003 © T OSHIBA TEC 5 - 95 e-STUDIO3511/4511 TROUBLESHOO TING [2D67] FTP service not available Check if the setting of FTP service is valid. [2D68] File sharing service not available Check if the setting of SMB is valid. [2DC1] Power failure Check if the pow er cable is connected properly and it is inser ted securely .
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 96 Nov ember 2003 © T OSHIBA TEC (6) E-mail reception related error [3A10] [3A1 1] [3A12] E-mail MIME error The format of the mail is not corresponding to MIME 1.0. Request the sender to retransmit the mail in the format corresponding to MIME 1.
Nov ember 2003 © T OSHIBA TEC 5 - 97 e-STUDIO3511/4511 TROUBLESHOO TING [3B20] [3B21] [3B22] Content-T ype error The format of the attached file is not supported by this equipment (TIFF-FX).
e-STUDIO3511/4511 TROUBLESHOO TING 5 - 98 Nov ember 2003 © T OSHIBA TEC [3C60] [3C61] [3C62] Offramp security error These errors occur when the F AX number of the offramp destination is not on the Address Book. Check if the F AX number of the offramp destination is correctly entered or the n umber has not been changed.
Nov ember 2003 © T OSHIBA TEC 5 - 99 e-STUDIO3511/4511 TROUBLESHOO TING [402F] Page memory size error This error occurs when the expansion memory is not installed or the expansion memory has an abnor mality . Check if the expansion memory exists or not, or it is correctly installed.
e-STUDIO3511/4511 TR OUBLESHOO TING 5 - 100 November 2003 © T OSHIBA TEC Step 1 2 3 4 5 Main Classification Drum rotation Main motor rotation speed Drum coupling Transfer belt T ransfer belt home pos.
Nov ember 2003 © T OSHIBA TEC 5 - 101 e-STUDIO3511/4511 TROUBLESHOO TING Criteria Perform following procedures from 2 and after. Is the value significantly diff erent from the default value 128? Is t.
e-STUDIO3511/4511 TR OUBLESHOO TING 5 - 102 November 2003 © T OSHIBA TEC <Color Deviation Correction Procedure> There are 2 methods to correct a color de viation; using the "T est patter n 63" (correction method 1) and using the "T est patter n 64" (correction method 2).
Nov ember 2003 © T OSHIBA TEC 5 - 103 e-STUDIO3511/4511 TROUBLESHOO TING Feeding direction A B [Details of adjustment area] Fig. 5-202 [T est patter n] Details of A Details of B Use the image position of M as a reference and align the image positions of Y , C and K with this reference.
e-STUDIO3511/4511 TR OUBLESHOO TING 5 - 104 November 2003 © T OSHIBA TEC Correction method 2 (1) While pressing the digital ke ys [0] and [5] simultaneously , tur n the power ON. → (Adjustment Mode) (2) Print out the test pattern and correct the deviation amount of the 1st page.
Nov ember 2003 © T OSHIBA TEC 5 - 105 e-STUDIO3511/4511 TROUBLESHOO TING 3. If the patterns of the leading and trailing edge sides are not aligned, adjust to uniform the deviation amount of each side. (The top gap of the pattern on the leading edge side and bottom gap of the pattern on the trailing edge side should be the same.
e-STUDIO3511/4511 TR OUBLESHOO TING 5 - 106 November 2003 © T OSHIBA TEC Step 1 2 3 4 5 6 (2) Uneven pitch and jitter image <Symptoms> Feeding direction Check Item Output the built-in halftone and grid patterns on A3/LD. Check the halftone pattern.
Nov ember 2003 © T OSHIBA TEC 5 - 107 e-STUDIO3511/4511 TROUBLESHOO TING Criteria Perform following procedures from 2 and after. Are there uneven pitches approx. 283 mm? Is there any damage? Is there any attached foreign matter? Is the value significantly different from the default value 128? Are there uneven pitches approx.
e-STUDIO3511/4511 TR OUBLESHOO TING 5 - 108 November 2003 © T OSHIBA TEC Remarks See step 5 if defect occurs. Cause/Section Density / Color reproduction / Gray balance Printer density Scanner Parameter adjustment value Printer output image abnormal Step 1 2 3 4 5 Check items Check the image density / color reproduction / gray balance.
Nov ember 2003 © T OSHIBA TEC 5 - 109 e-STUDIO3511/4511 TROUBLESHOO TING (4) Background fogging Fig. 5-205.
e-STUDIO3511/4511 TR OUBLESHOO TING 5 - 110 November 2003 © T OSHIBA TEC Remarks See step 6 if defects occur . Cause/Section Density reproduction Printer section Scanner Parameter adjustment value Co.
Nov ember 2003 © T OSHIBA TEC 5 - 111 e-STUDIO3511/4511 TROUBLESHOO TING A B (5) Moire/lack of sharpness Fig. 5-206.
e-STUDIO3511/4511 TR OUBLESHOO TING 5 - 112 November 2003 © T OSHIBA TEC Moire Remarks When defects occur , perform the corresponding troubleshooting procedures. Cause/Section Density reproduction Parameter adjustment value Printer section Step 1 2 3 4 Check items Check the gradation reproduction.
Nov ember 2003 © T OSHIBA TEC 5 - 113 e-STUDIO3511/4511 TROUBLESHOO TING (6) T oner offset Approx. 173 mm Black solid T oner offset (Shadow image appears appro x. 173 mm behind the high density image.) Feeding direction Shadow image Remarks When defects occur , p e rf o r m the corresponding troubleshooting procedures.
e-STUDIO3511/4511 TR OUBLESHOO TING 5 - 114 November 2003 © T OSHIBA TEC (7) Blurred image Feeding direction Cause/Section Scanner Drum Ozone exhaust Step 1 2 3 4 Check items Is the scanner bedewed? Is the drum bedewed or dirty? Is the ozone exhaust fan operating properly? Is the ozone filter stained or damaged? Measures Clean it.
Nov ember 2003 © T OSHIBA TEC 5 - 115 e-STUDIO3511/4511 TROUBLESHOO TING (8) Poor fusing Feeding direction Cause/Section IH electric power/ control abnormal Pressure between fuser belt and pressure r.
e-STUDIO3511/4511 TR OUBLESHOO TING 5 - 116 November 2003 © T OSHIBA TEC (9) Blank print Feeding direction Fig. 5-210.
Nov ember 2003 © T OSHIBA TEC 5 - 117 e-STUDIO3511/4511 TROUBLESHOO TING Cause/Section High-voltage transformer (1st/2nd transfer roller and developer bias) Developer unit Drum T ransfer unit Switchi.
e-STUDIO3511/4511 TR OUBLESHOO TING 5 - 118 November 2003 © T OSHIBA TEC (10) Solid print Feeding direction Cause/Section Exposure lamp Inverter Main charger High-voltage transformer (main charger wi.
Nov ember 2003 © T OSHIBA TEC 5 - 119 e-STUDIO3511/4511 TROUBLESHOO TING (1 1) White banding (in feeding direction) Feeding direction Cause/Section Laser optical unit Main charger grid Developer unit.
e-STUDIO3511/4511 TR OUBLESHOO TING 5 - 120 November 2003 © T OSHIBA TEC (12) White banding (at right angles to feeding direction) Feeding direction Cause/Section Main charger Drum Discharge lamp Dev.
Nov ember 2003 © T OSHIBA TEC 5 - 121 e-STUDIO3511/4511 TROUBLESHOO TING (13) Skew (slantwise copying) Feeding direction Cause/Section Drawer/LCF Paper feed roller Rollers Aligning amount Registratio.
e-STUDIO3511/4511 TR OUBLESHOO TING 5 - 122 November 2003 © T OSHIBA TEC (14) Color banding (in feeding direction) Feeding direction Fig. 5-215.
Nov ember 2003 © T OSHIBA TEC 5 - 123 e-STUDIO3511/4511 TROUBLESHOO TING Cause/Section Scanner Main charger Cleaner T ransfer unit Fuser unit Drum Laser optical unit Step 1 2 3 4 5 6 7 8 9 10 11 12 1.
e-STUDIO3511/4511 TR OUBLESHOO TING 5 - 124 November 2003 © T OSHIBA TEC (15) Color banding (at right angles to feeding direction) Feeding direction Cause/Section Main charger Fuser unit High-voltage.
Nov ember 2003 © T OSHIBA TEC 5 - 125 e-STUDIO3511/4511 TROUBLESHOO TING (16) White spots Feeding direction Cause/Section Dev eloper unit/T oner cartridge Developer material/ T oner/Dr um T ransfer u.
e-STUDIO3511/4511 TR OUBLESHOO TING 5 - 126 November 2003 © T OSHIBA TEC (17) Poor transfer Feeding direction Cause/Section T ransfer unit Paper Registration roller High-voltage transformer (1st/2nd .
Nov ember 2003 © T OSHIBA TEC 5 - 127 e-STUDIO3511/4511 TROUBLESHOO TING (18) Uneven image density Feeding direction Cause/Section Main charger T ransfer unit Laser optical unit Discharge lamp Develo.
e-STUDIO3511/4511 TR OUBLESHOO TING 5 - 128 November 2003 © T OSHIBA TEC (19) Faded image (low density) Feeding direction Cause/Section T oner empty Auto-toner circuit Toner motor Toner cartridge Dev.
Nov ember 2003 © T OSHIBA TEC 5 - 129 e-STUDIO3511/4511 TROUBLESHOO TING (20) Image dislocation in feeding direction Feeding direction Cause/Section Adjustment error of scanner or printer section Reg.
e-STUDIO3511/4511 TR OUBLESHOO TING 5 - 130 November 2003 © T OSHIBA TEC (21) Image jittering Feeding direction Cause/Section — Registration roller T ransfer unit Fuser unit Drum Scanner Drum drive.
Nov ember 2003 © T OSHIBA TEC 5 - 131 e-STUDIO3511/4511 TROUBLESHOO TING (22) Poor cleaning Feeding direction Note: Poor cleaning may occur in feeding direction.
e-STUDIO3511/4511 TR OUBLESHOO TING 5 - 132 November 2003 © T OSHIBA TEC Cause/Section Developer material Cleaner T ransf er belt cleaner T oner recovery auger Fuser unit Step 1 2 3 4 5 6 7 8 9 10 11.
Nov ember 2003 © T OSHIBA TEC 5 - 133 e-STUDIO3511/4511 TROUBLESHOO TING (23) Uneven light distribution Feeding direction Cause/Section Original glass Main charger Discharge lamp Scanner Exposure lam.
e-STUDIO3511/4511 TR OUBLESHOO TING 5 - 134 November 2003 © T OSHIBA TEC (24) Blotched image Feeding direction Cause/Section Paper T ransfer unit High-voltage transformer (1st/2nd transfer roller bia.
Nov ember 2003 © T OSHIBA TEC 5 - 135 e-STUDIO3511/4511 TROUBLESHOO TING (25) Stain on the paper back side Feeding direction Fig. 5-226 Feeding direction The edge of image cut off .
e-STUDIO3511/4511 TR OUBLESHOO TING 5 - 136 November 2003 © T OSHIBA TEC Cause/Section Image adjustment/ setting Paper feeding / T ranspor t area T ransfer unit Fuser unit Step 1 2 3 4 5 6 7 8 9 10 1.
Nov ember 2003 © T OSHIBA TEC 5 - 137 e-STUDIO3511/4511 TROUBLESHOO TING 04/09 5.3 Replacement of PC Boards and HDD <CAUTION IN REPLACING PC BOARDS> The ID for each equipment is registered on the LGC board, the DR V board, the SYS board and the SLG board.
e-STUDIO3511/4511 TR OUBLESHOO TING 5 - 138 November 2003 © T OSHIBA TEC 05/05 5) Data in the shared folder (Scanned data, Sa ved data of copy / F AX transmission) - Copy them to the client computer via the network. (The data which have been copied to the client computer cannot be copied to the shared fo lder .
Nov ember 2003 © T OSHIBA TEC 5 - 139 e-STUDIO3511/4511 TROUBLESHOO TING 04/09 5) P erf or m the gamma automatic adjustment of the printer . See “3.6.1 Automatic gamma adjustment” for details. (6) Ask users to reset the user’ s setting items and to restore the data/inf ormation.
e-STUDIO3511/4511 TR OUBLESHOO TING 5 - 140 November 2003 © T OSHIBA TEC (4) Update the version of system R OMs (System Fir mw are, OS data, UI data) (The R OMs had been used for the old SYS board). * See “6. FIRMW ARE UPD A TING” f or the details of System ROM update .
Nov ember 2003 © T OSHIBA TEC 5 - 141 e-STUDIO3511/4511 TROUBLESHOO TING 04/09 (12) T ur n the pow er OFF . (13) T ur n the pow er ON. (14) Set the dial type.
e-STUDIO3511/4511 TR OUBLESHOO TING 5 - 142 November 2003 © T OSHIBA TEC.
Nov ember 2003 © TOSHIBA TEC 6 - 1 e-STUDIO 3511/4511 FIRMWARE UPD A TING 6. FIRMWARE UPDATING In this equipment, following firmware is written on the ROM on each board.
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 2 November 2003 © T OSHIBA TEC 6.1 Firmware Updating with Download Jig In this equipment, it is feasible to update the firmware automatically by connecting the download jig using the dedicated connector and turning ON the equipment.
Nov ember 2003 © TOSHIBA TEC 6 - 3 e-STUDIO 3511/4511 FIRMWARE UPD A TING [Jig board: PW A-DWNLD-350-JIG2 (48 MB)] [Jig board: PW A-DWNLD-350-JIG1 (16 MB)] Important: • The download jig (PW A-D WNLD-350-JIG) has two types having diff erent ROM capacity .
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 4 November 2003 © T OSHIBA TEC 6.1.1 PW A-DWNLD-350-JIG2 (48 MB) The master data written on the hard disk can be updated by using PW A-DWNLD-350-JIG2 (48 MB). Update the master data according to the need such as the case of replacing the hard disk.
Nov ember 2003 © TOSHIBA TEC 6 - 5 e-STUDIO 3511/4511 FIRMWARE UPD A TING (4) Remove the cover plate. (5) Connect the download jig with the jig connector (CN100) on the SYS board. (6) Turn ON the power. Downloading starts automatically and the processing status is displayed on LCD screen.
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 6 November 2003 © T OSHIBA TEC (7) “Update Completed!!” is displayed at the bottom of the LCD screen after the updating is completed properly . “Update Failed.” is displayed at the bottom of the LCD screen when the updating is not completed properly .
Nov ember 2003 © TOSHIBA TEC 6 - 7 e-STUDIO 3511/4511 FIRMWARE UPD A TING (b) Confirmation of the updated data After the updating is completed, check each data version in the Setting Mode (08) to confirm that the data was ov erwritten properly .
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 8 November 2003 © T OSHIBA TEC (c) Display during the update The processing status is displayed as follows on the LCD screen during the update. Turn ON the power. The device check starts. When the device check completes, copying the data to HDD starts.
Nov ember 2003 © TOSHIBA TEC 6 - 9 e-STUDIO 3511/4511 FIRMWARE UPD A TING * If an error occurs, the following error message is displayed and the update is interrupted. Error message When the backup of the RIP font completes, the update completes with the following screen.
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 10 November 2003 © T OSHIBA TEC 6.1.2 PW A-DWNLD-350-JIG1 (16 MB) The firmware of the equipment except the hard disk and the option can be updated individually or in a batch by using PW A-DWNLD-350-JIG1 (16 MB).
Nov ember 2003 © TOSHIBA TEC 6 - 11 e-STUDIO 3511/4511 FIRMWARE UPD A TING (3) T ake off the connector co ver . (4) Remove the cover plate. (5) Connect the download jig with the jig connector (CN100) on the SYS board.
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 12 November 2003 © T OSHIBA TEC (6) T ur n ON the po wer while [8] button and [9] b utton are pressed simultaneously . The screen for selecting the items to be updated is displayed. “*” is displayed next to the items to be updated.
Nov ember 2003 © TOSHIBA TEC 6 - 13 e-STUDIO 3511/4511 FIRMWARE UPD A TING Example: Updating the system ROM (Updating the system ROM is taken as an example and explained.) (8) Press the [ST AR T] button. Updating starts and the processing status is displayed on the LCD screen.
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 14 November 2003 © T OSHIBA TEC (9) “Update Completed!!” is displayed at the bottom of the LCD screen after the updating is completed properly . “Update Failed.” is displayed at the bottom of the LCD screen when the updating is not com- pleted properly .
Nov ember 2003 © TOSHIBA TEC 6 - 15 e-STUDIO 3511/4511 FIRMWARE UPD A TING NIC error message NIC Error Message NIC UPD A TE F AILED 1 NIC UPD A TE F AILED 2 NIC UPD A TE F AILED 3 NIC UPD A TE F AILE.
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 16 November 2003 © T OSHIBA TEC (b) Confirmation of the updated data After the updating is completed, check each data version in the Setting Mode (08) to confirm that the data was ov erwritten properly .
Nov ember 2003 © TOSHIBA TEC 6 - 17 e-STUDIO 3511/4511 FIRMWARE UPD A TING (c) Display during the update The processing status is displayed as follows on the LCD screen during the update. (As an example, the display for updating the system ROM is explained below.
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 18 November 2003 © T OSHIBA TEC When copying the data completes, verifying the data starts. When verifying the data completes, copying and verifying the other data are implemented repeatedly . When copying and verifying all the data complete, the update completes with the following screen.
Nov ember 2003 © TOSHIBA TEC 6 - 19 e-STUDIO 3511/4511 FIRMWARE UPD A TING * If an error occurs, the following error message is displayed and the update is interrupted.
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 20 November 2003 © T OSHIBA TEC 6.1.3 W riting the data to the download jig (PW A-DWNLD-350-JIG) The download jig (PW A-D WNLD-350-JIG) differs from the e xisting jigs in that the Flash ROM is mounted on the board of the jig directly .
Nov ember 2003 © TOSHIBA TEC 6 - 21 e-STUDIO 3511/4511 FIRMWARE UPD A TING 6.1.4 K-PW A-DLM-320 The firmware of the equipment (engine ROM, scanner ROM) and the option (RADF ROM, Finisher ROM, F AX RO M) can be updated individually by using K-PW A-DLM-320.
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 22 November 2003 © T OSHIBA TEC (a) Update Procedure Since the procedure differs depending on the data, see the each procedure below. Important: • Turn OFF the power before installing or removing the download jig.
Nov ember 2003 © TOSHIBA TEC 6 - 23 e-STUDIO 3511/4511 FIRMWARE UPD A TING (5) Connect the download jig with the jig connector (CN344) on the logic PC board (LGC board). (6) T ur n ON the pow er while [0] button and [8] button are pressed simultaneously .
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 24 November 2003 © T OSHIBA TEC <Updating Scanner ROM> (1) Install the ROM to the download jig. Make sure the direction is correct ( Page 6-3). (2) T ur n OFF the pow er of the equipment. (3) T ake off the right upper cov er .
Nov ember 2003 © TOSHIBA TEC 6 - 25 e-STUDIO 3511/4511 FIRMWARE UPD A TING (5) Connect the download jig with the jig connector (CN16) on the scanning section control PC board (SLG board). (6) T ur n ON the pow er while [0] button and [8] button are pressed simultaneously .
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 26 November 2003 © T OSHIBA TEC <Updating RADF ROM> (1) Install the ROM to the download jig. Make sure the direction is correct ( Page 6-3). (2) T ur n OFF the pow er of the equipment. (3) T ake off the RADF rear co ver .
Nov ember 2003 © TOSHIBA TEC 6 - 27 e-STUDIO 3511/4511 FIRMWARE UPD A TING (6) After the update is completed properly , the LED on the download jig blinks . The LED star ts blinking in approx. 15 sec. since the update starts. It is assumed that the update is failed if it does not start blinking even though 1 min.
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 28 November 2003 © T OSHIBA TEC * Connect the finisher interf ace cable with the equipment after remo ving the finisher rear cov er . (4) Connect the download jig with the jig connector on the finisher control PC board.
Nov ember 2003 © TOSHIBA TEC 6 - 29 e-STUDIO 3511/4511 FIRMWARE UPD A TING (5) Change the setting of the DIP switch on the finisher contorol PC board. Change the setting of the DIP switch as follows according to the firmware to be updated. Note: Record the current settings of the DIP switch before changing them.
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 30 November 2003 © T OSHIBA TEC (7) After the update is completed proper ly , the LED on the download jig b links slowly (at interval of 0.8 sec). The LED starts blinking in approx. 30 sec. (finisher section) or 2 min.
Nov ember 2003 © TOSHIBA TEC 6 - 31 e-STUDIO 3511/4511 FIRMWARE UPD A TING <Updating F AX ROM> Important: • Before updating the F AX ROM, make sure to print out the current Function list f or maintenance, Function list (ADMIN), Phone book number information and Group number information.
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 32 November 2003 © T OSHIBA TEC (4) Remove the cover plate. (5) Connect the download jig with the jig connector (CN602) on the F AX board. (6) T ur n ON the po wer while [0] button and [8] b utton are pressed simultaneously .
Nov ember 2003 © TOSHIBA TEC 6 - 33 e-STUDIO 3511/4511 FIRMWARE UPD A TING (9) In the F AX Clear ing Mode, perf or m the “F AX Set Up”. a. Confirm the destination setting is correct in the Setting Mode (08). 08-201: Destination setting of the equipment 08-701: Destination setting of the F AX machine b.
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 34 November 2003 © T OSHIBA TEC (b) Confirmation of the updated data After the updating is completed, check each data version in Setting Mode (08) to confirm that the data was overwritten properly.
Nov ember 2003 © TOSHIBA TEC 6 - 35 e-STUDIO 3511/4511 FIRMWARE UPD A TING OS: Windows 98 Windows Me Windows NT4.0 Windows 2000 Windows XP Connecting cable: USB cable or RS-232C cable PC: IBM PC/A T or compatible machine (USB port or RS-232C port is needed) • The official name of Windows 98 is Microsoft Windows 98 Operating System.
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 36 November 2003 © T OSHIBA TEC The types of firmware which can be updated with this method are as f ollows in the tab le belo w . Firmware Master data System ROM Engine ROM Scanner ROM NIC ROM Data file name uidata2.
Nov ember 2003 © TOSHIBA TEC 6 - 37 e-STUDIO 3511/4511 FIRMWARE UPD A TING (a) Update procedure Important: • Do not operate the equipment or send a print job to the equipment during the update. This interferes the updating operation and the firm w are may not be written properly .
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 38 November 2003 © T OSHIBA TEC (5) Enter the login password and click the [OK] button. * Set the login password at the installation of FSMS. (6) Click the [F/W Download] button. (7) Select the model name of the equipment to be updated from the drop-down menu and click the [OK] button.
Nov ember 2003 © TOSHIBA TEC 6 - 39 e-STUDIO 3511/4511 FIRMWARE UPD A TING (8) Click the [OFFLINE] button. (9) Select the transmit media and click the [OK] button.
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 40 November 2003 © T OSHIBA TEC (10) Check the firmware to be updated and click the [OK] button. Tip: The relation between the types of firmware to be updated and items to check is as f ollows in the table belo w .
Nov ember 2003 © TOSHIBA TEC 6 - 41 e-STUDIO 3511/4511 FIRMWARE UPD A TING (1 1 ) Select the data file to be updated and click the [OK] button. There are two data filing methods: Selecting the multiple data files in a batch (select the folder where the files are sav ed) and selecting each data file individually .
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 42 November 2003 © T OSHIBA TEC Tip: When selecting the multiple files in a batch, the name of the unselected data file (not saved in the folder) may be displayed. In this case, click the [OK] button and then the update of all files except the displayed file starts.
Nov ember 2003 © TOSHIBA TEC 6 - 43 e-STUDIO 3511/4511 FIRMWARE UPD A TING (14) The equipment restarts automatically and the items to be updated and processing status are displayed on the LCD screen. (15) “Update Completed!!” is displayed at the bottom of the LCD screen after the updating is com- pleted properly .
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 44 November 2003 © T OSHIBA TEC “Update Failed!!” is displayed at the bottom of the LCD screen when the updating is not com- pleted properly . T ur n OFF the pow er , and then check the f ollowing items .
Nov ember 2003 © TOSHIBA TEC 6 - 45 e-STUDIO 3511/4511 FIRMWARE UPD A TING Notes: If the updating of the NIC firmware is not completed properly , wait 5 minutes or more from the beginning of the updating bef ore turning OFF the power , and then restar t updating from the beginning.
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 46 November 2003 © T OSHIBA TEC (b) Confirmation of the updated data After the updating is completed, check each data version in the Setting Mode (08) to confirm that the data was ov erwritten properly .
Nov ember 2003 © TOSHIBA TEC 6 - 47 e-STUDIO 3511/4511 FIRMWARE UPD A TING Data file name 1, 2, 3 ... n * The file name should be consecutive numbers from 1 to “n” without file extension. The capacity of each file is appro x. 8 MB. Howe ver , the file capacity of “n” (last number) may be less than 8 MB.
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 48 November 2003 © T OSHIBA TEC Important: • The following USB storage devices are recommended for updating.
Nov ember 2003 © TOSHIBA TEC 6 - 49 e-STUDIO 3511/4511 FIRMWARE UPD A TING (4) Connect the USB storage device to the USB connector (host) on the SYS board. Cover plate USB connector (host) USB storage device (a) Update procedure Important: • The file system of USB storage de vice should be fo r matted in F A T f or mat.
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 50 November 2003 © T OSHIBA TEC Note: The display of items on this screen varies depending on the types of data written on the USB storage device. Each item is displayed only when each data file is written on the USB storage device in the following conditions.
Nov ember 2003 © TOSHIBA TEC 6 - 51 e-STUDIO 3511/4511 FIRMWARE UPD A TING (6) Select the item with the digital keys. “*” is displayed next to the selected item. Display or delete the “*” by pressing the number of the item. All items are selected in the default settings.
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 52 November 2003 © T OSHIBA TEC (7) Press the [ST ART] b utton. Updating starts and the processing status is displayed on the LCD screen. When the multiple items are selected, updating star ts in order of item number .
Nov ember 2003 © TOSHIBA TEC 6 - 53 e-STUDIO 3511/4511 FIRMWARE UPD A TING “Update Failed.” is displayed at the bottom of the LCD screen when the updating is not completed properly . T ur n OFF the pow er , and then check the f ollowing items. After confirming and clearing the problems, restart updating from the beginning.
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 54 November 2003 © T OSHIBA TEC NIC Error Message NIC UPD A TE F AILED 1 NIC UPD A TE F AILED 2 NIC UPD A TE F AILED 3 NIC UPD A TE F AILED 4 NIC UPD A TE .
Nov ember 2003 © TOSHIBA TEC 6 - 55 e-STUDIO 3511/4511 FIRMWARE UPD A TING (b) Confirmation of the updated data After the updating is completed, check each data version in the Setting Mode (08) to confirm that the data was ov erwritten properly .
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 56 November 2003 © T OSHIBA TEC The initial screen is displayed and the recognition of the USB storage device connected to the equipment is started. T ur n ON the power while [4] b utton and [9] button are pressed sim ultaneously .
Nov ember 2003 © TOSHIBA TEC 6 - 57 e-STUDIO 3511/4511 FIRMWARE UPD A TING When the device check completes, copying the data to the HDD starts. Copied File name of master data T otal files When all files have been copied, the backup of RIP font starts.
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 58 November 2003 © T OSHIBA TEC Updating the system ROM starts subsequently . The device check starts. When the device check completes, copying the data to the ROM of the equipment starts. When copying the data completes, copying the other data are implemented repeatedly .
Nov ember 2003 © TOSHIBA TEC 6 - 59 e-STUDIO 3511/4511 FIRMWARE UPD A TING When copying all the data complete, the update completes with the following screen. * If the USB storage de vice is not recognized properly , the following message is displa y ed and the update is interrupted.
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 60 November 2003 © T OSHIBA TEC Error message * If an error occurs, the following error message is displayed and the update is interrupted.
Nov ember 2003 © TOSHIBA TEC 6 - 61 e-STUDIO 3511/4511 FIRMWARE UPD A TING <Appendix> Assist Mode This equipment has the Assist Mode to enable the following functions.
e-STUDIO 3511/4511 FIRMW ARE UPD A TING 6 - 62 November 2003 © T OSHIBA TEC.
Nov ember 2003 © T OSHIBA TEC 7 - 1 e-STUDIO3511/4511 POWER SUPPL Y UNIT 7. POWER SUPPL Y UNIT 7.1 Output Channel The followings are four output channels which are not linked with the door switch. (1) +3.3V +3.3V A : CN464 Pins 13, 14, 15 and 16 Output to the SYS board +3.
e-STUDIO3511/4511 POWER SUPPL Y UNIT 7 - 2 Nov ember 2003 © T OSHIBA TEC The followings are two output channels which are linked with the door switch.
Nov ember 2003 © T OSHIBA TEC 7 - 3 e-STUDIO3511/4511 POWER SUPPL Y UNIT V ol tage Board/Unit Part Fuse type +24VD1 LGC Polygonal motor F3:8A (Semi time-lag) T ra y-up motor ADU motor Main motor Deve.
e-STUDIO3511/4511 POWER SUPPL Y UNIT 7 - 4 Nov ember 2003 © T OSHIBA TEC 7.3 Configuration of Power Supply Unit IH F1 F2 Reg. Reg. +24VD1 CN470 P ower supply cooling f an +24VD4 CN467 SLG board, SD V board +5.1VD CN466 LGC board +3.3V A CN464 SYS board +5.
Nov ember 2003 © TOSHIBA TEC 8 - 1 e-STUDIO3511/4511 REMOTE SER VICE 8. REMOTE SERVICE There are following functions as Remote Service. (1) Auto Supply Order A utomatically orders the toner and used toner container by F AX or E-mail. (2) Service Notification Notifies the status of the equipment to the service technician by E-mail or F AX.
e-STUDIO3511/4511 REMOTE SER VICE 8 - 2 Nov ember 2003 © TOSHIBA TEC 7 8.1.2 Setting Item T o enable A uto Supply Order , the following settings are required. Note: When selecting E-mail to place an order , it is required that sending and receiving E-mails are av ailable.
Nov ember 2003 © TOSHIBA TEC 8 - 3 e-STUDIO3511/4511 REMOTE SER VICE (2-2) Detailed setting for the order [ADMIN] > [SER VICE] > [SUPPL Y ORDER SETUP] > [TONER ORDERING] ***** T ONER ORDER P.
e-STUDIO3511/4511 REMOTE SER VICE 8 - 4 Nov ember 2003 © TOSHIBA TEC 7 8.1.3 Setting procedure (1) Start up the self-diagnosis setting mode 08-765, and then change the setting value to "0". (2) T ur n the pow er OFF , and then ON. (3) Press the [USER FUNCTIONS] button to enter the user function screen.
Nov ember 2003 © TOSHIBA TEC 8 - 5 e-STUDIO3511/4511 REMOTE SER VICE (7) The SER VICE screen is displa yed. (8) Press the [SUPPL Y ORDER SETUP] button.
e-STUDIO3511/4511 REMOTE SER VICE 8 - 6 Nov ember 2003 © TOSHIBA TEC 7 (1 1 ) Press the b uttons on the screen of ORDER INFORMA TION to set the required item. [F AX]/[MAIL] /[OFF] -- Select the [F AX] or the [MAIL] button f or the transmitting wa y of order .
Nov ember 2003 © TOSHIBA TEC 8 - 7 e-STUDIO3511/4511 REMOTE SER VICE (15) Press the [NEXT] button. (16) The SER VICE TECHNICIAN/ RESUL T PRINTING screen is display ed. (17) Press a b utton on the screen of SER VICE TECHNICIAN/ RESUL T PRINTING to set the required item.
e-STUDIO3511/4511 REMOTE SER VICE 8 - 8 Nov ember 2003 © TOSHIBA TEC 7 (19) The SER VICE screen is retur ned. (20) Press the [SUPPL Y ORDER SETUP] button.
Nov ember 2003 © TOSHIBA TEC 8 - 9 e-STUDIO3511/4511 REMOTE SER VICE (23) Press the [YELLOW(Y)] button. (Select the part to be ordered.) (24) Input the order inf or mation of T ONER. [P ART NUMBER] -- T oner number [CONDITION] ------- The order is placed when the number of toner empty reaches the number specified for the CONDITION.
e-STUDIO3511/4511 REMOTE SER VICE 8 - 10 Nov ember 2003 © T OSHIBA TEC 7 (28) Press the [ENTER] button to register the order information. (29) The screen retur ns to the T ONER ORDERING.
Nov ember 2003 © T OSHIBA TEC 8 - 11 e-STUDIO3511/4511 REMO TE SER VICE Items 08 code Contents SER VICE TECHNICIAN [NUMBER] SER VICE TECHNICIAN [NAME] SER VICE TECHNICIAN [TEL NUMBER] SER VICE TECHNI.
e-STUDIO3511/4511 REMOTE SER VICE 8 - 12 Nov ember 2003 © T OSHIBA TEC 7 8.1.4 Order Sheet Format The sample of order sheet is as follows. (1) F AX (This format is the same as that of TIFF image attached E-mail.) *1 Part not to be ordered is not output.
Nov ember 2003 © T OSHIBA TEC 8 - 13 e-STUDIO3511/4511 REMO TE SER VICE (3) Result list ORDER XXXXXXXXX D A TE & TIME :99-99-'99 99:99 CUST OMER NUMBER :XXX CUST OMER NAME :XXXXXXXXXXXXXXXXX.
e-STUDIO3511/4511 REMOTE SER VICE 8 - 14 Nov ember 2003 © T OSHIBA TEC 7 8.2 Service Notification 8.2.1 Outline This function automatically notifies the status of the equipment to the service technician by E-mail or F AX. The fo llowing three are the items to be notified.
Nov ember 2003 © T OSHIBA TEC 8 - 15 e-STUDIO3511/4511 REMO TE SER VICE 8.2.2.2 Setting procedure 1) Press the [USER FUNCTIONS] button and select the [ADMIN] button. Then enter the password and press the [ENTER] button. • Confir m the pass word to the administr ator .
e-STUDIO3511/4511 REMOTE SER VICE 8 - 16 Nov ember 2003 © T OSHIBA TEC 7 4) Press the [E-MAIL] or [F AX] button in "SER VICE NOTIFICA TION". • When the [OFF] button is pressed, all functions related Service Notification become ineffectiv e.
Nov ember 2003 © T OSHIBA TEC 8 - 17 e-STUDIO3511/4511 REMO TE SER VICE 6) Press the [ON] button to notify or [OFF] b utton not to notify of each item for E-mail and F AX. When the T otal Count T ransmit is set ON, the screen to set the notification date is displa yed.
e-STUDIO3511/4511 REMOTE SER VICE 8 - 18 Nov ember 2003 © T OSHIBA TEC 7 Service Notification setting E-mail address 1 E-mail address 2 E-mail address 3 F AX number T otal Counter T ransmit setting T.
Nov ember 2003 © T OSHIBA TEC 8 - 19 e-STUDIO3511/4511 REMO TE SER VICE 8.2.3 Items to be notified The items to be notified are shown below . 1) T otal Counter T ransmit / PM Counter T ransmit by E-mail (XML file attached to E-mail has also the same format.
e-STUDIO3511/4511 REMOTE SER VICE 8 - 20 Nov ember 2003 © T OSHIBA TEC 7 1 Date 2 Machine model name 3 Serial number 4 T otal counter v alue 5 Count setting of large-sized paper (Fee charging system .
Nov ember 2003 © T OSHIBA TEC 8 - 21 e-STUDIO3511/4511 REMO TE SER VICE 2) T otal Counter T ransmit / PM Counter T ransmit by F AX *1 In case of the PM Counter T ransmit, the title is replaced to “PERIODICAL MAINTENANCE NO TIFICA TION”.
e-STUDIO3511/4511 REMOTE SER VICE 8 - 22 Nov ember 2003 © T OSHIBA TEC 7 10 Number of output pages in the Printer Function (FULL COLOR) 11 Number of output pages in the Copier Function (TWIN COLOR) 1.
Nov ember 2003 © T OSHIBA TEC 8 - 23 e-STUDIO3511/4511 REMO TE SER VICE 4 5 6 1 2 3 7 8 Date: 10/20/2003 13:47 Machine Name: e-STUDIO4511 SerialNumber :1234567890 Function: Print Sev erity: Error Err.
e-STUDIO3511/4511 REMOTE SER VICE 8 - 24 Nov ember 2003 © T OSHIBA TEC 7.
Nov ember 2003 © TOSHIBA TEC 9 - 1 e-STUDIO3511/4511 WIR E HARNESS CONNECTION DIA GRAMS 9. WIRE HARNESS CONNECTION DIAGRAMS 9.1 AC Wire Harness 1 2 1 2 1 2 1 2 RY PWA-F-FIL SCANNER THERMO-SCN-DH 1 1 2 2 SCN-L-DH SCN-R-DH 1 2 3 1 2 3 J652 J657 J433 J595 J656 J662 J655 J653 J622 J431 J432 J60 J63 J64 J61 J62 AC ( N:SCN ) SG +5.
e-STUDIO3511/4511 WIR E HARNESS CONNECTION DIA GRAMS 9 - 2 Nov ember 2003 © T OSHIBA TEC.
1 H G F E D C B A H G F E D C B A 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 e-STUDIO3511/4511 SERVICE HANDBOOK 9. WIRE HARNESS CONNECTION DIAGRAMS 9.2 DC Wire Harness e-STUDIO3511/4511 サービスマニュアル サービス編 9.
CN355 PWA-F-LGC (CN355) <-> COIN CONTROLLER (OPTION)/COPY KEY CARD (OPTION) A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 A13 A14 A15 A16 A17 B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 B13 B14 B15 B16 B17 PG +24VD1 HVTSTS ECON TC2VR TC2ON TC1VR TC1ON KDVVR KDVAON KDXDON CDVVR CDVAON CDVDON GVR CCON HVCLK - - - - - - - - - - NC NC NC NC +5.
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2-17-2, HIGASHIGO T AND A, SHINA GA W A-KU , TOKY O, 141-8664, J AP AN.
An important point after buying a device Toshiba 3511 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Toshiba 3511 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Toshiba 3511 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Toshiba 3511 you will learn all the available features of the product, as well as information on its operation. The information that you get Toshiba 3511 will certainly help you make a decision on the purchase.
If you already are a holder of Toshiba 3511, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Toshiba 3511.
However, one of the most important roles played by the user manual is to help in solving problems with Toshiba 3511. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Toshiba 3511 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
