Instruction/ maintenance manual of the product 4812 USB VOIP Topcom
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BUTLER 4812 USB VOIP USER GUIDE 1.2.
Important To use ‘Caller ID’ (display caller), this service has to be activated on your phone line. Normally you need a separa te subscription fro m your telephone company to activate this function.
Topcom Butler 4812 USB VoIP 3 Topcom Butler 4812 USB VoIP ENGLISH 1 Installation 6 1.1 Base 6 1.2 Charger (only in Twin, triple or quattro pack) 6 1.3 Handset 6 2 Keys/LED 7 3 Display (LCD) 8 4 Handset operatio n 9 4.1 Setting the language 9 4.2 Making PSTN Calls 10 4.
4 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 7 USB PC interface operation 27 7.1 Installing the software 27 7.2 General PC call settings 28 7.3 Skype interface 29 7.4 SJ-Phone/Net2Phone interface 33 7.5 MSN Messenger interface 34 8 Trouble shoo ting 35 9 Technical char acteristics 36 10 Topcom wa rranty 36 10.
Topcom Butler 4812 USB VoIP 5 Topcom Butler 4812 USB VoIP ENGLISH Safety Instr uctions • Only use the charger plug suppl ied. Do not use other chargers, as this may damage the battery cells. • O nly insert rechargeable batteries of the same type. Never use ordinary , non-rechargeable ba tteries.
6 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 1 Inst allation Before you use the telepho ne for the first time, you must fir st make sure the battery is charged for 20 hours. If you do no t do this, the telephone will not work optima lly. 1.
Topcom Butler 4812 USB VoIP 7 Topcom Butler 4812 USB VoIP ENGLISH Battery indicator: • The battery is fully charged. • The battery is half drained (50%) • The battery is low . Whe n the battery is low , yo u will hear warning signals and the battery symbol on the display wi ll blink.
8 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP CHARGER 16. Charge indicator 3 Display (LCD) 1. Number of calls received. 2. Date (day/month) of ca lls received. 3. T ime (hour:minutes) of calls received. 4. Call information. 5. Symbol displa y ( ): – this symbol means that the handset is located with in the range of the base unit.
Topcom Butler 4812 USB VoIP 9 Topcom Butler 4812 USB VoIP ENGLISH 10. Symbol displa y ( ): – this symbol is th e battery indicator . 1 1 . Symbol display ( ): – this symbol means you are in the menu. 12. Symbol displa y ( ): – this symbol appears when you browse the numbers in the Phone Book.
10 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 4.2 Making PSTN Calls 4.2.1 External Call • Press the Line key . • The Line/Charge ind icator (LED) on the base unit will blink. ‘EXT’ and th e Call symbol appear on the display . • Y ou will hear th e dial tone.
Topcom Butler 4812 USB VoIP 11 Topcom Butler 4812 USB VoIP ENGLISH • Press the Line key . • The number shown on the d isplay , is dialled automatica lly .
12 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 4.4 Activate/deactivate handsfree function This function allows you to commu nicate without having to pick up the hand set. When you are talking, press the Up/Handsfree key / to activate the handsfree function.
Topcom Butler 4812 USB VoIP 13 Topcom Butler 4812 USB VoIP ENGLISH 4.8 Call Duration Indic ator on the display As soon as you press the Line key the call durati on appears on the display (minutes- seconds). E.g. “ 01:20 “ for 1 minute and 20 seconds.
14 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 4.13 Using the alphanumer ic handset keyp ad Use the alphanumeric keypad to type text. To select a letter, press the corresponding key. E.g. if you press the al phanumeric key ’5’, the fi rst character (j) appe ars on the display.
Topcom Butler 4812 USB VoIP 15 Topcom Butler 4812 USB VoIP ENGLISH 4.14.3 Changing a name or number in the Phone Book • Press the Programming key . • Press the Up or Down key repeatedly until ‘PHONE BOOK’ appears on the di splay . • Press the Programming key .
16 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 4.15.2 Switch the handset on The handset is turned off. • Press the Programming key . The telephon e turns itself on. 4.16 Setting the ring v olume level on the handset You can change the ring volume of an incoming call .
Topcom Butler 4812 USB VoIP 17 Topcom Butler 4812 USB VoIP ENGLISH • ‘EXTERNAL‘ appe ars on the d isplay . • Press the Programming key . • ‘MELODIES‘ appears on th e display . • Press the Programming key . • The currently set ringer melo dy appears on the display .
18 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP • Press the Up or Down key repeatedly until ‘VOLUME’ appears on the display . • Press the Programming key . • T he current volume level us ed appears on the display . • Enter a number between 0 and 9 to select the desired ringer vo lume.
Topcom Butler 4812 USB VoIP 19 Topcom Butler 4812 USB VoIP ENGLISH 300ms. This is set to 100ms by default! However, if your system requi res a longer flash time, do the followin g: • Press the Programming key . • Press the Up or Down key repeatedly until ‘SETTING’ appears on the display • Press the Programming key .
20 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP Keep the Pa ging key on the base un it pressed for 1 0 seconds un til The Li ne/Charge indicator on the base unit begins to b link rapidly. The Line/Charge in dicator will blink rapidly for one minute .
Topcom Butler 4812 USB VoIP 21 Topcom Butler 4812 USB VoIP ENGLISH 4.25 Removing sub scription of a handset to a base unit It is possible to cancel subscri ption of a handset to a base unit. You would do this if a handset is damaged and has to be replaced by a new one.
22 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 4.26.2 Manual selec tion If you set the handset to ‘manual selectio n’, the handset wil l only choose the base unit you have set. • Press the Programming key . • Press the Up or Down key repeatedly until ‘SETTING’ appears on the display .
Topcom Butler 4812 USB VoIP 23 Topcom Butler 4812 USB VoIP ENGLISH 4.28 Direct Call By setting a Direct Call number, the phone will automatically take the line and dial out this number. This function is useful to use the phone as a emergency phone. 4.
24 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 4.30 Complete reinit ialisation of the telephone This function allows you to comp letely reinitialise the telephone without requiring your PIN code.
Topcom Butler 4812 USB VoIP 25 Topcom Butler 4812 USB VoIP ENGLISH replace the oldest calls in th e memory. The symbo l on the di splay blinks if the call is not read or not answered. If the Ca ll List is empty and you press the Up key , three bee p tones will sound.
26 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 5.3 Calling a number from the Call List • P ress the Up key , select ‘CLIP’ and press OK • Press the Up key to look up the desired call. Press the Down key to view the telephone nu mber .
Topcom Butler 4812 USB VoIP 27 Topcom Butler 4812 USB VoIP ENGLISH 6 V oice mail indicator This function o nly works if you have the voice mail or p hone mail service and if the network sends this ind.
28 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP – Plug the USB plug of the phone to the PC after your PC has b een started up again. – Windows will install the proper USB drive r for th.
Topcom Butler 4812 USB VoIP 29 Topcom Butler 4812 USB VoIP ENGLISH 7.2.2 PC TIME Settings When the PC time setting is On the Cal l log will use th e PC clock to store the date a nd time of incoming calls: • Press the Programming key . • Press the Up or Down key repeatedly until ‘SETTINGS’ appears on the disp lay .
30 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP Making a Skype call from the online buddy list: • Press the V oIP-key • The Skype nickname is sh ow on the display . • Press the Up or Down key repeatedly to scroll through the on-line buddy list.
Topcom Butler 4812 USB VoIP 31 Topcom Butler 4812 USB VoIP ENGLISH 7.3.3 Interworking Skype cal ls and normal PSTN calls This section describe the interworking betwee n normal PSTN calls and Skype calls.
32 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP Calling a number from the Call List • Briefly press the Up key . Select ‘PC-IN’ and press OK. • Press the Down key to look up the desired call. • Once the number is on the displa y , press the V oIP-key to make the call.
Topcom Butler 4812 USB VoIP 33 Topcom Butler 4812 USB VoIP ENGLISH Send a voicemail message directly • Press the Programming key . • Press the Up or Down key repeatedly until ‘VOICE MAIL ’ appears on the display .
34 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 7.5 MSN Messenger interface MAKE SURE YOU HAVE SELECTED ‘MSN Messenger’ in the Butle r 4812 program: 7.
Topcom Butler 4812 USB VoIP 35 Topcom Butler 4812 USB VoIP ENGLISH 8 T rouble shooting Symptom Possible cause Solution No display Batteries uncharged Check the position of the batteries Recharge the b.
36 Topcom Butler 4812 USB VoIP Topcom Butler 4812 USB VoIP 9 T echnical characteristics Standard: DECT ( D igital E nha nced C ordless T elecommunications ) GAP ( G eneric A ccess P rofile ) Frequency.
Topcom Butler 4812 USB VoIP 37 Topcom Butler 4812 USB VoIP ENGLISH 10.3 W arranty e xclusions Damage or defects caused by incorrect treatment or operation and damage resulting from use of non- original parts or accessories not recommended by Top com are not covered by the warranty.
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visit our website www.topcom.net U8006615.
An important point after buying a device Topcom 4812 USB VOIP (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Topcom 4812 USB VOIP yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Topcom 4812 USB VOIP - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Topcom 4812 USB VOIP you will learn all the available features of the product, as well as information on its operation. The information that you get Topcom 4812 USB VOIP will certainly help you make a decision on the purchase.
If you already are a holder of Topcom 4812 USB VOIP, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Topcom 4812 USB VOIP.
However, one of the most important roles played by the user manual is to help in solving problems with Topcom 4812 USB VOIP. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Topcom 4812 USB VOIP along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center