Instruction/ maintenance manual of the product Phasershare Printer Tektronix
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P H A S E R S H A R E ® N E T W O R K I N G Manual ® www .tek.com/Color_Print ers/.
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PhaserSha r e ® Networking Manual V3 April 1999 071-0180-01.
Copyright © T ektronix, Inc. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be r eproduced in any form without permission of T ektronix, Inc.
PhaserShare Networking Manual iii 1 Network Printing with Tektronix Color Printers Key components for networking Tektronix color printers 1 Network installation overview 6 The printer’s Configuratio.
iv PhaserShare Networking Manual 7 TCP/IP Printer Configuration (All Platforms) Setting the printer’s IP addressing parameters 55 General information on setting IP parameters (front panel) 57 Settin.
PhaserShare Networking Manual v 12 PhaserLink Printer Management Software System requirements 121 Multiple language support 121 Accessing printer information from a browser 122 Printer information pag.
vi PhaserShare Networking Manual 16 Resetting the Printer Resetting the printer: PhaserLink Printer Management Software 167 Resetting your printer using the Apple Printer Utility 168 17 FTP Interface .
PhaserShare Networking Manual 1 Chapter 1 Network Printing with Tektronix Color Printers This manual provides information for system administrators and others who need to install T ektr onix Phaser 840, Phaser 740, Phaser 780, and Phaser 360 printers equipped with PhaserShare Series B network interfaces.
2 PhaserShare Networking Manual 1 Network Printing with Tektronix Color Printers PhaserShare Series B netw ork interface The Phaser 840, 740, 780, and 360 printers support the PhaserShare Series B network interface. These printers are equipped with a built-in PhaserShar e Series B network interface with a 10BaseT Ethernet connector .
PhaserShare Networking Manual 3 Network Printing with Tektronix Color Printers 1 Recognizing PhaserShare Series B interfaces and earlier PhaserShare car ds On your network, you may have some T ektr onix printers equipped with PhaserShare Series B interfaces and other T ektronix printers equipped with earlier PhaserShare car ds.
4 PhaserShare Networking Manual 1 Network Printing with Tektronix Color Printers En vironments supported T ektr onix Phaser printers are compatible with mixed PC, Macintosh, and UNIX environments. The printer automatically switches between the printer ’s ports and network protocols to service all computers on the network.
PhaserShare Networking Manual 5 Network Printing with Tektronix Color Printers 1 Phaser printers are compatible with Banyan V ines and Microsoft LAN Manager servers; however , third-party interfaces ar e required. Contact T ektronix T echnical Support for more information (see Chapter 14, “Getting Help”).
6 PhaserShare Networking Manual 1 Network Printing with Tektronix Color Printers Netw ork installation o ver view The printer’ s Configuration P age Y our printer can generate a Configuration Page.
PhaserShare Networking Manual 7 Network Printing with Tektronix Color Printers 1 Printing a Configuration P age: Phaser 840 front panel 1. When the front panel displays READY TO PRINT , pr ess the down-arrow button until Menu is highlighted. Press Select .
8 PhaserShare Networking Manual 1 Network Printing with Tektronix Color Printers Ho w to tell which pr otocols are enabled All protocols can be enabled and disabled. The Configuration Page r eports which protocols ar e enabled. If a protocol is enabled, the field for that protocol lists the current parameters.
PhaserShare Networking Manual 9 Network Printing with Tektronix Color Printers 1 Obtaining netw orking software for Phaser 360 printer s Y ou obtain the networking softwar e from the CD-ROM by running the installer: 1. Locate and run the installer on the printer ’s CD-ROM.
10 PhaserShare Networking Manual 1 Network Printing with Tektronix Color Printers Suppor t for DOS systems For information on installing T ektr onix printers in DOS environments, see the printer ’s CD-ROM. They contain PostScript utility files that can be sent to the printer for network configuration in DOS environments.
PhaserShare Networking Manual 11 Chapter 2 PhaserShare Series B Network Interfaces PhaserShare Series B network car ds work with the Phaser 840, 740, 780, and 360 printers. Printers that work with PhaserShare Series B network cards have a built-in PhaserShare Series B Ethernet interface on the r ear panel.
12 PhaserShare Networking Manual 2 PhaserShare Series B Network Interfaces Ethernet connections and indicators The printer’ s built-in Ethernet connector The printer ’s built-in Ethernet connector has the following connections and indicators: 1.
PhaserShare Networking Manual 13 PhaserShare Series B Network Interfaces 2 Ethernet cables and termination N O T E T o fully comply with EMI specifications, the use of shielded or screened cables ma y be required. “Shielded” describes IBM-defined cables used with the DB-9 connector .
14 PhaserShare Networking Manual 2 PhaserShare Series B Network Interfaces PhaserShare Series B T oken Ring card The PhaserShare Series B T oken Ring port conforms to the IEEE 802.
PhaserShare Networking Manual 15 PhaserShare Series B Network Interfaces 2 Ring speed jumper The T oken Ring car d is equipped with a single three-pin jumper to set the ring speed.
16 PhaserShare Networking Manual 2 PhaserShare Series B Network Interfaces T oken Ring configuration Y ou can set the T oken Ring Frame Routing from the printer ’s front panel. When you have the Frame Routing set, you may want to set other T oken Ring parameters.
PhaserShare Networking Manual 17 PhaserShare Series B Network Interfaces 2 Setting Frame Routing from the Phaser 780 printer fr ont panel When the T oken Ring car d is installed in the printer , you can set the Frame Routing from the printer ’s front panel.
18 PhaserShare Networking Manual 2 PhaserShare Series B Network Interfaces T oken Ring parameters P arameter Description Choices Network Address T ok en Ring Address (by default, this is a bit-s wapped version of the printer’ s Printer ID , and it is a unique address on the network).
PhaserShare Networking Manual 19 PhaserShare Series B Network Interfaces 2 How to configure T oken Ring parameters: ■ On UNIX systems, you can use the script config-T okenRing , provided with the printer ’s network utilities software. See the next topic, “Using the config-T okenRing script”.
20 PhaserShare Networking Manual 2 PhaserShare Series B Network Interfaces 6. Make an entry into the host’s ARP (Address Resolution Pr otocol) table defining the printer ’s Printer Name/T oken Ring address pair . In general, this requir es a command corresponding to one of the following syntax examples: 7.
PhaserShare Networking Manual 21 PhaserShare Series B Network Interfaces 2 Using PhaserLink Printer Management Software to configure T oken Ring For information on connecting to your printer via PhaserLink Printer Management Software, see “Accessing printer information fr om a browser” on page 122.
22 PhaserShare Networking Manual 2 PhaserShare Series B Network Interfaces PhaserShare Series B LocalT alk card W ith the PhaserShare Series B LocalT alk car d, you can connect the printer to a LocalT alk network. Both the LocalT alk connection on the card and the Ethernet connector on the printer ’s rear panel are simultaneously active.
PhaserShare Networking Manual 23 PhaserShare Series B Network Interfaces 2 LocalT alk connectors and cables LocalT alk connectors and cables ar e available through your local reseller . This illustration shows two commonly used types of LocalT alk connectors: 1.
24 PhaserShare Networking Manual 2 PhaserShare Series B Network Interfaces.
PhaserShare Networking Manual 25 Chapter 3 EtherTalk, LocalTalk, and TokenTalk Configuration Bef ore y ou begin Before you begin the configuration, complete the following steps: ■ Y our printer should be set up, connected to the network, and turned on.
26 PhaserShare Networking Manual 3 EtherTalk, LocalTalk, and TokenTalk Configuration Finding the printer’ s name in the Chooser 1. From the Apple menu, select Chooser . 2. In the upper-left corner of the Chooser , find the driver icon. (If the driver icon does not appear in the Chooser , install the printer driver .
PhaserShare Networking Manual 27 EtherTalk, LocalTalk, and TokenTalk Configuration 3 Changing the printer’ s name (optional) There ar e three ways to change the printer ’s name: ■ Use the Apple Printer Utility ; see “Changing the printer ’s name: Apple Printer Utility” on page 28.
28 PhaserShare Networking Manual 3 EtherTalk, LocalTalk, and TokenTalk Configuration Changing the printer’ s name: Apple Printer Utility 1. Locate the Apple Printer Utility , included with your printer ’s network utilities software. 2. Double-click the Apple Printer Utility icon; the Printer Selector window is displayed.
PhaserShare Networking Manual 29 EtherTalk, LocalTalk, and TokenTalk Configuration 3 Changing the printer’ s EtherT alk/T okenT alk zone (optional) There ar e two ways to change the printer ’s zon.
30 PhaserShare Networking Manual 3 EtherTalk, LocalTalk, and TokenTalk Configuration T roub leshooting If the printer is not in the Chooser , use the following troubleshooting pr ocedure. 1. Check that the Configuration Page shows a printer name, a node number , and a zone.
PhaserShare Networking Manual 31 Chapter 4 Novell NetWare Configuration The printer’ s NetW are interface The printer ’s NetW are interface supports the Print Server (PSER VER) operating mode. Under the NetW ar e networking model, print jobs are stored in queues (directories) on a file server .
32 PhaserShare Networking Manual 4 Novell NetWare Configuration Other features The printer ’s NetW are interface supports up to 32 queues and eight file servers in any combination when in bindery mode.
PhaserShare Networking Manual 33 Novell NetWare Configuration 4 Configuration software f or NetW are Windows software ■ PhaserShare Administrator (T ektronix). Use this application to configure the printer and the network when using NetW ar e 3.x and 4.
34 PhaserShare Networking Manual 4 Novell NetWare Configuration Using the PhaserShare Administrator Quic k Configuration Wizard Log on to the file server NetW are 3.x. Log on to the default NetW ar e file server as SUPER VISOR or SUPER VISOR equivalent.
PhaserShare Networking Manual 35 Novell NetWare Configuration 4 Select a print server In the Main window Printer List , click the print server name/printer name.
36 PhaserShare Networking Manual 4 Novell NetWare Configuration Information needed f or NDS connections ■ Specify the current Directory Services T ree ; (the tree where the print server will reside). ■ Specify the current Directory Services Context .
PhaserShare Networking Manual 37 Novell NetWare Configuration 4 T esting from the PhaserShare Administrator The following steps provide a simple test of the Administrator: 1. Click Search Options . 2. In the Search Options dialog box, click the following radio buttons: a.
38 PhaserShare Networking Manual 4 Novell NetWare Configuration Cannot submit job to a queue Use the NW Admin to verify that the user is a queue user . 1. Log in as ADMIN and launch the NW Admin utility . Browse the dir ectory services tree to the location of the print queue object for this printer .
PhaserShare Networking Manual 39 Novell NetWare Configuration 4 3. V erify that there was an available connection slot for the printer . Since the printer consumes a login connection, the file server may need an available connection for the printer to log in.
40 PhaserShare Networking Manual 4 Novell NetWare Configuration Setting IPX frame types fr om the fr ont panel Setting IPX frame types: Phaser 840 1. When the front panel displays READY TO PRINT , pr ess the down-arrow button until Menu is highlighted.
PhaserShare Networking Manual 41 Novell NetWare Configuration 4 3. Enable or disable the frame type: a. Press ----> until the frame type you want is displayed. b. Press Menu to display the curr ent status of the frame type: Enabled or Disabled. c. Press ----> until the frame type is either Enabled or Disabled , as desired.
42 PhaserShare Networking Manual 4 Novell NetWare Configuration 2. Access the menu of frame types: a. Press the right arr ow button until the front panel displays NetWare . b. Press Menu ; the fr ont panel displays Interface . c. Press the right arr ow button until the front panel displays IPX Frame Type .
PhaserShare Networking Manual 43 Chapter 5 PhaserShare Administrator Software for NetWare Networks PhaserShare Administrator software makes your T ektr onix color printer easier to use in a NetW ar e environment. It provides network administrators with printer management capabilities, job accounting information, and configuration information.
44 PhaserShare Networking Manual 5 PhaserShare Administrator Software for NetWare Networks NetW are configuration with the PhaserShare Administrator The PhaserShare Administrator allows you to configure and administer your T ektr onix printer and the queues it services, while providing functionality not available with PCONSOLE .
PhaserShare Networking Manual 45 PhaserShare Administrator Software for NetWare Networks 5 Installation methods The installer supports the following installation methods: ■ Standard install. This is the recommended installation method; it copies the necessary files to your workstation’s hard disk.
46 PhaserShare Networking Manual 5 PhaserShare Administrator Software for NetWare Networks Using the PhaserShare Administrator Launching the PhaserShare Administrator 1. Log in to a file server as SUPER VISOR or ADMIN. 2. Start W indows. 3. The installer places (by default) the PhaserShare Administrator icon in a folder/group called PhaserT ools .
PhaserShare Networking Manual 47 PhaserShare Administrator Software for NetWare Networks 5 4. In the Printer List, locate the desired printer . ■ The Printer List displays only T ektronix printers from the NetW are file servers that were attached when you launched the PhaserShar e Administrator .
48 PhaserShare Networking Manual 5 PhaserShare Administrator Software for NetWare Networks Specifying sear ch options: the Search Options dialog bo x 1.
PhaserShare Networking Manual 49 PhaserShare Administrator Software for NetWare Networks 5 2. Choose a Select by option to limit the number of printers in the list, or choose a Sort by option to present all the printers in a particular or der . Choose only one select or sort option.
50 PhaserShare Networking Manual 5 PhaserShare Administrator Software for NetWare Networks Printer Not Responding dialog bo x If you click a printer name and the PhaserShare Administrator displays the Printer Not Responding dialog box, quit and restart the PhaserShar e Administrator .
PhaserShare Networking Manual 51 Chapter 6 TCP/IP Configuration Overview This chapter provides an overview of TCP/IP configuration. For detailed printer configuration instructions, r efer to Chapter.
52 PhaserShare Networking Manual 6 TCP/IP Configuration Overview Bef ore y ou begin ■ Do not turn on the printer yet. Y our printer should be set up and connected to the network. See your printer ’s user documentation for information about setting up the printer .
PhaserShare Networking Manual 53 TCP/IP Configuration Overview 6 TCP/IP configuration o ver view 9789-09 Print the Configuration Page Configure host • Host table • Print queue Configure printer W.
54 PhaserShare Networking Manual 6 TCP/IP Configuration Overview.
PhaserShare Networking Manual 55 Chapter 7 TCP/IP Printer Configuration (All Platforms) There ar e two steps to printer configuration: 1. Set the printer ’s IP address and other addr essing information. The Phaser 840, 740 and 780 printers support the use of IP host name as well as IP addresses.
56 PhaserShare Networking Manual 7 TCP/IP Printer Configuration (All Platforms) There ar e five ways to set the printer ’s IP addr ess and other IP parameters: ■ Use the printer ’ s front panel. See “General information on setting IP parameters (front panel)” on page 57.
PhaserShare Networking Manual 57 TCP/IP Printer Configuration (All Platforms) 7 General inf ormation on setting IP parameters (fr ont panel) Y ou can set IP address, network mask, gateway address, and br oadcast address from the front panel.
58 PhaserShare Networking Manual 7 TCP/IP Printer Configuration (All Platforms) 5. Set the IP address: a. Press the down arr ow button until IP Address is highlighted. Press Select . b. Press the left or right arr ow buttons to highlight the 3-digit part of the address that you want to set.
PhaserShare Networking Manual 59 TCP/IP Printer Configuration (All Platforms) 7 c. Press Select to display the IP address. For example: d. Press + to set the left-most digit of the addr ess. e. Press ----> to advance to the next digit. Pr ess + to set this digit.
60 PhaserShare Networking Manual 7 TCP/IP Printer Configuration (All Platforms) 7. The printer calculates the broadcast addr ess based on the IP address and the network mask. However , the broadcast addr ess can be viewed and set using the following procedur e: a.
PhaserShare Networking Manual 61 TCP/IP Printer Configuration (All Platforms) 7 5. T o set the IP address: a. Press Menu again; the fr ont panel displays Interface . b. Press the right arr ow button until the front panel displays IP Address . c. Press Menu to display the IP address.
62 PhaserShare Networking Manual 7 TCP/IP Printer Configuration (All Platforms) 7. T o set the gateway addr ess: a. Press the right arr ow button until Gateway Address is displayed.
PhaserShare Networking Manual 63 TCP/IP Printer Configuration (All Platforms) 7 Setting IP parameter s: Phaser 360 printer front panel N O T E When you set the IP addressing par ameters from the front panel, the front panel selections f or DHCP/BOOTP and RARP are automatically set to Disab led.
64 PhaserShare Networking Manual 7 TCP/IP Printer Configuration (All Platforms) 5. T o set the network mask: a. Press ----> until Network Mask is displayed. b. Press Menu ; the fr ont panel displays the network mask. c. T o set the network mask, pr ess Increment and Shift as described in Step 4d through 4f .
PhaserShare Networking Manual 65 TCP/IP Printer Configuration (All Platforms) 7 Setting IP parameter s: RARP or BOO TP W ith this method, configuration information is sent to the printer over the Ethernet or T oken Ring connection via RARP or BOOTP , depending on which protocol your host supports.
66 PhaserShare Networking Manual 7 TCP/IP Printer Configuration (All Platforms) Setting IP parameter s: DHCP DHCP (Dynamic Host Configuration Pr otocol) is a system in which DHCP servers can allocate IP addr esses dynamically . Under DHCP , the server gives the printer (called a DHCP client) its IP address when the printer is reset.
PhaserShare Networking Manual 67 TCP/IP Printer Configuration (All Platforms) 7 5. Restart the DHCP server: a. In Control Panel:Services , scroll down to DHCP Server . b. Click Stop ; then click Start . c. Click Close . 6. T urn on the printer . The printer r eceives its IP address fr om the server .
68 PhaserShare Networking Manual 7 TCP/IP Printer Configuration (All Platforms) Suppor ted BOO TP/DHCP fields The printer recognizes the BOOTP/DHCP fields listed in the following table. Field Description V alues gw Gatew ay address list List of IP addresses separated b y spaces.
PhaserShare Networking Manual 69 TCP/IP Printer Configuration (All Platforms) 7 Enabling and disab ling RARP and BOO TP/DHCP (fr ont panel) RARP , BOOTP , and DHCP can be enabled and disabled fr om the front panel.
70 PhaserShare Networking Manual 7 TCP/IP Printer Configuration (All Platforms) 7. Return the printer to normal operation. a. Press Exit (the far left button) until the fr ont panel displays Network Settings .
PhaserShare Networking Manual 71 TCP/IP Printer Configuration (All Platforms) 7 8. Return the printer to normal operation: a. Press Exit (the far right button) until Network Settings appears on the top line of the display .
72 PhaserShare Networking Manual 7 TCP/IP Printer Configuration (All Platforms) 1. Connect the printer to the network. ARP (Addr ess Resolution Protocol) requir es that the printer be connected on the same physical network segment as the host. 2. Run the script config-IP : a.
PhaserShare Networking Manual 73 TCP/IP Printer Configuration (All Platforms) 7 4. Log in as root . 5. Make an entry into the host’s ARP table defining the printer ’s IP/hardwar e address pair . In general, this requir es a command corresponding to one of the following syntax examples: 6.
74 PhaserShare Networking Manual 7 TCP/IP Printer Configuration (All Platforms) 5. When you are finished entering the settings, enter the V alidation Password (if one has been set) and click Do/Apply . 6. The printer responds by displaying a dialog box that allows you to r eset the printer .
PhaserShare Networking Manual 75 TCP/IP Printer Configuration (All Platforms) 7 T o set up the printer for DNS, you must supply an IP domain name and up to two DNS name server IP addr esses. There are thr ee ways to set up the printer for DNS: ■ BOOTP .
76 PhaserShare Networking Manual 7 TCP/IP Printer Configuration (All Platforms) Contr olling host access LPR (BSD systems) Y ou can contr ol which hosts can access the printer through LPR. The printer ’s factory default is that all hosts have access to the printer .
PhaserShare Networking Manual 77 TCP/IP Printer Configuration (All Platforms) 7 Controlling host access using a P ostScript utility file T o cr eate a PostScript file to set host access, use the script config-LPR provided with the printer ’s network utilities software.
78 PhaserShare Networking Manual 7 TCP/IP Printer Configuration (All Platforms) Controlling Host Access using PhaserLink Printer Mana g ement Software W ith a TCP/IP connection and a W orld W ide W eb browser , you can use PhaserLink Printer Management Software to set host access.
PhaserShare Networking Manual 79 TCP/IP Printer Configuration (All Platforms) 7 Receiving printer status Email notification thr ough PhaserLink Printer Management Software PhaserLink Printer Manageme.
80 PhaserShare Networking Manual 7 TCP/IP Printer Configuration (All Platforms) Setting Syslog priorities using PhaserLink Printer Management Software W ith a TCP/IP connection and a W orld W ide W eb browser , you can use PhaserLink Printer Management Software to set host access.
PhaserShare Networking Manual 81 TCP/IP Printer Configuration (All Platforms) 7 SNMP (UNIX systems only) SNMP (Simple Network Management Pr otocol) allows you to use an SNMP monitoring station to query the printer remotely for its status.
82 PhaserShare Networking Manual 7 TCP/IP Printer Configuration (All Platforms) Setting SNMP parameters using a P ostScript utility file T o cr eate a PostScript file to control these parameters, use the script config-SNMP provided with the printer ’s network utilities software.
PhaserShare Networking Manual 83 Chapter 8 TCP/IP Host Configuration (UNIX) Configuring a host Adding the printer to the host tab le Add the printer ’s name to the host table and assign an IP address to the printer ’s name.
84 PhaserShare Networking Manual 8 TCP/IP Host Configuration (UNIX) Assigning print queues with PhaserPrint for UNIX For UNIX environments, T ektronix of fers PhaserPrint for UNIX software, which provides fast raster printing and a graphical user interface with push-button contr ol of printer features.
PhaserShare Networking Manual 85 TCP/IP Host Configuration (UNIX) 8 Example installation f or a typical BSD UNIX system The following procedur e is an example spooler configuration that will work for many BSD systems, including SunOS 4.x and 5.x (Solaris 1.
86 PhaserShare Networking Manual 8 TCP/IP Host Configuration (UNIX) 6. Set up spool directories. After you have edited the /etc/hosts and /etc/printcap files, create and set permissions for the spool dir ectory you specified.
PhaserShare Networking Manual 87 TCP/IP Host Configuration (UNIX) 8 Configuration pr ocedures for common System V UNIX hosts Sun Solaris For Solaris version 2.6 and later , go to “Adding an LPD queue in Solaris” on page 88. For Solaris 2.5x and older , use the sol_apps.
88 PhaserShare Networking Manual 8 TCP/IP Host Configuration (UNIX) Adding an LPD queue in Solaris Add the printer to the host table. This is done by either editing the local host table /etc/hosts (if not running yp or NIS ), or updating the NIS data base on the NIS ( yp ) server .
PhaserShare Networking Manual 89 TCP/IP Host Configuration (UNIX) 8 SGI IRIX 5.3 and 6.x Modify the /etc/hosts file to identify the printer to the workstation: N O T E Y ou need super user privileges to edit this file. 1. Log onto your system as root.
90 PhaserShare Networking Manual 8 TCP/IP Host Configuration (UNIX) IRIX 6.x with Impressario Server The following procedur e describes how to use the SGI Printer Manager program to configure a workstation r unning IRIX 6.x with Impressario Server to support a color PostScript printer .
PhaserShare Networking Manual 91 TCP/IP Host Configuration (UNIX) 8 AIX 3.x The following procedur e describes how to use the AIX System Management program (SMIT) to configur e a workstation running AIX 3.x to support a color PostScript printer . 1. Log in as root on your workstation.
92 PhaserShare Networking Manual 8 TCP/IP Host Configuration (UNIX) 5. Fill in the fields; refer to the following table. 6. T o pr ocess the information, press Enter . Make sure that SMIT finishes with an OK in the upper left hand corner . T o r eturn to the first Printer/Plotter Devices menu, press F3 .
PhaserShare Networking Manual 93 TCP/IP Host Configuration (UNIX) 8 5. Perform the appropriate step for your HP-UX version: ■ V ersion 9.x. Highlight Printers and Plotters from the menu. Pr ess Return or click Open . ■ V ersion 10.x. Double-click the Printers and Plotters icon.
94 PhaserShare Networking Manual 8 TCP/IP Host Configuration (UNIX) T roub leshooting T esting the network connection Execute the ping command from the host.
PhaserShare Networking Manual 95 Chapter 9 TCP/IP Configuration (OS/2 Warp/LAN Server) The PhaserShare TCP/IP interface is compatible with these environments: ■ OS/2 W arp with TCP/IP V2.0 for OS/2 ■ LAN Server 3.0 or later with the TCP/IP Application Kit.
96 PhaserShare Networking Manual 9 TCP/IP Configuration (OS/2 Warp/LAN Server) Creating an LPR queue in OS/2 W arp Connect (direct LPR connection to the printer) OS/2 W arp Connect allows you to print dir ectly to T ektronix printers via LPR (no server).
PhaserShare Networking Manual 97 TCP/IP Configuration (OS/2 Warp/LAN Server) 9 5. In the Print Destination section, make the following entries: ■ LPD server . The printer ’s IP addr ess. ■ LPD printer . The printer ’s name. The printer ’s name should be either PS or AUTO in uppercase letters.
98 PhaserShare Networking Manual 9 TCP/IP Configuration (OS/2 Warp/LAN Server) W arp Server 4.0/W arp Connect W arp Server is r eplacing OS/2 LanServer and also allows printing to T ektronix printers via LPR. 1. Use the procedur e under “Creating an LPR queue in OS/2 W arp Connect (direct LPR connection to the printer)” on page 96.
PhaserShare Networking Manual 99 Chapter 10 Windows NT The procedur es in this chapter are valid for W indows NT version 3.x and 4.x. For information about driver installation for later versions of W indows NT , contact T ektr onix technical support or visit the T ektronix web site: www .
100 PhaserShare Networking Manual 10 Windows NT Add the printer 1. Log in as Administrator or a user with administrator privileges. 2. Click Start , Settings , and Printers . 3. In the Printers dialog box, double-click Add Printer . ■ If you intend to do your printer management from this computer , click My Computer .
PhaserShare Networking Manual 101 Windows NT 10 Creating an LPR port 1. T o connect via TCP/IP , double-click LPR Port in the Printer Ports dialog box. If LPR Port is not listed in this box, the Microsoft TCP/IP Printing Service must be installed on the NT machine: a.
102 PhaserShare Networking Manual 10 Windows NT Install the driver 1. In the Add Printer W izard dialog box, click Have Disk to add a new T ektr onix driver . 2. T ype the path name to the driver files. This can be A: if the files ar e on a diskette.
PhaserShare Networking Manual 103 Windows NT 10 2. If this printer is to be shared on the network, click Shared and click all applicable platforms that may be printing to this printer . If desired, enter a Share Name for the printer . If the printer is a local printer only , click Not shared .
104 PhaserShare Networking Manual 10 Windows NT Adding the Windo ws NT 4.0 driver on a Windo ws NT 3.51 ser ver N O T E F or proper installation, use the latest Windo ws NT 3.51 dr ivers and Windows NT 4.0 drivers , av ailable from the T ektronix web site: www .
PhaserShare Networking Manual 105 Windows NT 10 5. In the W indows NT 3.51 server's Printers folder , double-click Add Printer . (If you do not have an Add Printer icon, then you are not logged on with an account that has Administrator access on the W indows NT 3.
106 PhaserShare Networking Manual 10 Windows NT Install the driver 1. In the Add Printer W izard dialog box, click Have Disk to add a new T ektr onix driver . 2. T ype the path name to the driver files. This can be A: if the files ar e on a diskette.
PhaserShare Networking Manual 107 Windows NT 10 Enter the printer’ s name and set up sharing 1. T ype the printer's name; this can be any name you want. Click Next . 2. If this printer is to be shared on the network, click Shared and highlight all applicable platforms that may be connecting to this server ( W indows NT 4.
108 PhaserShare Networking Manual 10 Windows NT Windows NT creates the printer 1. If you want W indows NT to print a test page after installing the printer driver , click Ye s (recommended). If you do not want the W indows NT test page, click No . When finished, click Finish .
PhaserShare Networking Manual 109 Windows NT 10 Adding a Windo ws NT 3.x driver This update procedur e provides printer page size information for W indows NT applications. However , T ekColor color corr ections and other PostScript Level 2 features ar e not supported by the W indows NT driver .
110 PhaserShare Networking Manual 10 Windows NT Creating an LPR port 1. In the Printer Port dialog box, click the LPR port. If the LPR port is not listed in the Printer Port dialog box, the Microsoft TCP/IP Printing Service needs to be added to the W indows NT machine: a.
PhaserShare Networking Manual 111 Windows NT 10 Creating an AppleT alk por t 1. In the Printer Port dialog box, double-click the AppleT alk Printing Devices port. If the AppleT alk Printing Devices port is not listed in the Printer Port dialog box, the Microsoft Services for Macintosh needs to be added to the W indows NT machine: a.
112 PhaserShare Networking Manual 10 Windows NT Windo ws NT network comm unication TCP/IP connection Basic concepts of TCP/IP printing In W indows NT , printing via TCP/IP is accomplished using the LPR (Line Printer Request) protocol. Because LPR was developed for UNIX systems, comparing W indows NT and UNIX implementations may be helpful.
PhaserShare Networking Manual 113 Windows NT 10 Windo ws NT network tr oubleshooting Err or messages in Print Manager When there is a pr oblem printing from W indows NT , often print jobs stay in Print Manager with ambiguous messages like Printer Error or Permission denied .
114 PhaserShare Networking Manual 10 Windows NT Printer printer -name on host IP-address is rejecting y our request The remote queue name is not corr ectly set. Refer to Step 2 in the appropriate procedur e: ■ W indows NT 4.0 driver on W indows NT 4.
PhaserShare Networking Manual 115 Windows NT 10 5. Set permissions on the Printers folder: a. In the C:W inntsystem32 folder , open the spool folder . b. Click the right mouse button on the Printers folder . c. In the pull-down menu, click the left mouse button on Sharing ; this displays the spoolProperties dialog box.
116 PhaserShare Networking Manual 10 Windows NT Printing fr om the command line via lpr T o send a Postscript file to the printer using lpr , type the following lpr command in at the MS-DOS command prompt in W indows NT : lpr -S IP-address -P PS filename For example: lpr -S 134.
PhaserShare Networking Manual 117 Chapter 11 Windows 95 and Windows 98: PhaserPort Software The T ektr onix PhaserPort software is a port monitor that allows you to print directly from W indows 95 and W indows 98 to a networked T ektronix printer via TCP/IP .
118 PhaserShare Networking Manual 11 Windows 95 and Windows 98: PhaserPort Software PhaserP or t software installation Using the installer Y ou can install PhaserPort softwar e using the installer on your printer ’s software CD-ROM. A single integrated installer is used to install printer drivers, PhaserPort, and other software.
PhaserShare Networking Manual 119 Windows 95 and Windows 98: PhaserPort Software 11 3. If you chose to install drivers and PPD files earlier in the installation, the installer launches the T ektr onix Add Printer W izard. 4. Follow the on-screen instr uctions for the T ektronix Add Printer W izard.
120 PhaserShare Networking Manual 11 Windows 95 and Windows 98: PhaserPort Software 4. Click Add Port , then select Other . 5. Highlight PhaserPort and click OK ; this displays the Add PhaserPort dialog.
PhaserShare Networking Manual 121 Chapter 12 PhaserLink Printer Management Software PhaserLink Printer Management Software is a printer administration and support tool using W orld W ide W eb technology . W ith PhaserLink Printer Management Software, you can access printer status and manage your printer over the network using a web browser .
122 PhaserShare Networking Manual 12 PhaserLink Printer Management Software Accessing printer inf ormation from a br owser Before you can view your printer ’s information pages, you must connect the printer to the network using a TCP/IP connection and set the printer ’s IP addr ess.
PhaserShare Networking Manual 123 PhaserLink Printer Management Software 12 PhaserLink Printer Management Software navigation links Link/P age Description Status For Phaser 840, 740, 780, 360, 350, 380, 560, 600 printers. Contains live printer status, which is updated according to the value specified in the Status Refresh Display field.
124 PhaserShare Networking Manual 12 PhaserLink Printer Management Software Printer status displa y T o display the printer ’s live status, click the link Start Status Update on the printer ’s Current Status Page; the Live Status page is displayed.
PhaserShare Networking Manual 125 PhaserLink Printer Management Software 12 PhaserLink Printer Management Software help files Most PhaserLink pages allow you to view and set printer parameters through fields.
126 PhaserShare Networking Manual 12 PhaserLink Printer Management Software Setting printer parameter s: PhaserLink Printer Management Software pages If there ar e read-write parameters on the page, there is a field at the bottom of the page for a validation password.
PhaserShare Networking Manual 127 Chapter 13 Printer Management Job accounting The printer can store information about jobs printed. The information, in the form of a log file, is stored either in the printer ’s memory or on a hard disk, if one is connected to the printer .
128 PhaserShare Networking Manual 13 Printer Management Job accounting: PhaserLink Printer Management Software 1. On any PhaserLink page, click Configuration . This displays the V iew and Configure Settings page. 2. From the V iew and Configure Settings page, click Download Job Accounting Log .
PhaserShare Networking Manual 129 Printer Management 13 Phaser 840 Intelligent Ready Intelligent Ready is an automated system that monitors the Phaser 840 printer ’s usage and warms up the printer when you are most likely to need it. Y ou can turn Intelligent Ready on or off fr om the printer ’s front panel.
130 PhaserShare Networking Manual 13 Printer Management PhaserLink Status Notification (Email Notification) PhaserLink Status Notification allows the printer to automatically send email to the system administrator and others under the following conditions: ■ When printer errors, warnings, and alerts occur .
PhaserShare Networking Manual 131 Printer Management 13 Usage Pr ofile repor ts (Phaser 840, 740 and 780 printers onl y) The printer can generate reports detailing printer usage.
132 PhaserShare Networking Manual 13 Printer Management Printing Usage Pr ofile repor ts from the fr ont panel The standard Usage Pr ofile report contains only those fields with non-zero values.
PhaserShare Networking Manual 133 Printer Management 13 3. Press the right or left arr ow buttons until the front panel displays Usage Profile : 4. Press Menu to access the Usage Profile menu. 5. Press Print . 6. T o r eturn the printer to normal operation, press Exit (the far right button) until the front panel displays Ready .
134 PhaserShare Networking Manual 13 Printer Management Phaser 780 printer 1. While Ready is displayed, press Select ; the Printer menu is displayed: 2. Press Menu ; the Help Pages menu is displayed: 3. Press the left or right arr ow buttons until the front panel displays Usage Profile : 4.
PhaserShare Networking Manual 135 Printer Management 13 Phaser 740 printer 1. Press Menu ; the fr ont panel displays Help Pages . 2. Press ----> or <---- until the fr ont panel displays Network Settings . 3. Enter the Network Settings menu by pressing Menu .
136 PhaserShare Networking Manual 13 Printer Management 4. Press Menu to access the Usage Profile menu. ■ T o email a full r eport, press the left or right arrow buttons until the front panel displays Email Report . Then pr ess OK . The recipients of this report ar e specified in the PhaserLink email notification pages.
PhaserShare Networking Manual 137 Printer Management 13 Contr olling Usage Pr ofile email repor ting Specifying when repor ts are to be sent and specifying the repor t format 1. On any PhaserLink page, click Configuration . This displays the V iew and Configure Settings page.
138 PhaserShare Networking Manual 13 Printer Management Specifying who receives repor ts Usage profile r eporting is part of email notification. Y ou specify who receives reports by using the V iew and Configure Status Notification Message (Email Message) Settings page, just as you do for other email notification features.
PhaserShare Networking Manual 139 Printer Management 13 Reading Usage Pr ofile repor ts T wo types of r eports are available: ■ Full report. The full report contains detailed printer usage information for all jobs printed during the life of the printer .
140 PhaserShare Networking Manual 13 Printer Management Repor t fields The next two tables describe the report fields. Usage profile job report Field Description Printer Name The pr inter’ s name as it appears on the Configuration P age. Job ID Job identification number assigned by the printer star ting from the last power-up .
PhaserShare Networking Manual 141 Printer Management 13 10 Net Fir mware Net region fir mware number . 11 OS Fir mware OS region firmware number . 12 RAM (MBs) The number of megab ytes of pr inter RAM. 13 Installed T ra ys The number of tra ys installed, including the multi-purpose tray .
142 PhaserShare Networking Manual 13 Printer Management 124 Copies / Job A distribution of ho w many copies were printed for each job . A set of number pairs in the f or mat cop y-count range : number of jobs . For e xample, 2-4:3 indicates that there were 3 jobs that consisted of 2, 3, or 4 copies.
PhaserShare Networking Manual 143 Printer Management 13 162 Fuser Remaining (%) The percentage of lif e remaining in the fuser unit. 163 Imaging Unit Remaining (%) The percentage of lif e remaining in the imaging unit. 164 T ransf er Kit Remaining (%) The percentage of lif e remaining in the transfer kit unit.
144 PhaserShare Networking Manual 13 Printer Management 192 Humidity (%) A distribution of hourly humidity readings. For e xample: 16-35:43 indicates that the engine temperature was between 16 and 35 percent f or 43 hours. 201 System Reset Count Number of times the system has been reset by some internal condition.
PhaserShare Networking Manual 145 Printer Management 13 Logs Several lines in the report ar e logs rather than counters, for example, the PostScript Error Log.
146 PhaserShare Networking Manual 13 Printer Management Engine Error Log (Phaser 740 and 780 printer s) Code Description 1 Blac k car tridge movement error 2 Cy an car tridge movement error 3 Magenta .
PhaserShare Networking Manual 147 Printer Management 13 84 Engine parity error 85 Fuser warmup time out 86 Fuser lamp error 87 ROS motor f ailure 88 Process motor f ailure 89 P aper handling motor fai.
148 PhaserShare Networking Manual 13 Printer Management 10 interrupt 11 configurationerror 12 dictstack overflo w 13 inv alidfont 14 inv alidfileaccess 15 syntax error 16 timeout 17 undefinedfile.
PhaserShare Networking Manual 149 Printer Management 13 Last jam logs Possible values for Last Jam Location are defined by the particular jams for the following printers: ■ “Last Jam Log - Phaser 840 printer” on page 149. ■ “Last Jam Log - Phaser 740 printer” on page 150.
150 PhaserShare Networking Manual 13 Printer Management Last Jam Log - Phaser 740 printer Code Description 1 Jam A (Upper T ray) 1 = Upper-P aper-Letter 2 = Upper-P aper-A4 3 = Upper-P aper-Legal 4 = .
PhaserShare Networking Manual 151 Printer Management 13 Last Jam Log - Phaser 780 printer Code Description 1 Jam AB 1 = P aper-Letter 2 = P aper-Legal 3 = P aper-T abloid 4 = P aper-T abloid extr a 5 .
152 PhaserShare Networking Manual 13 Printer Management.
PhaserShare Networking Manual 153 Chapter 14 Getting Help If y ou need help fr om T ektronix V isit T ektronix’ color printer web site for the most up-to-date information about your printer .
154 PhaserShare Networking Manual 14 Getting Help For more information or for getting help with tr oubleshooting or servicing your printer , contact your local T ektr onix dealer or sales representati.
PhaserShare Networking Manual 155 Getting Help 14 Using the automated fax systems As an alternative to other resour ces, and to provide up-to-date information quickly , T ektr onix has set up HAL (Highly Automated Library) and EuroHAL, two interactive, automated fax systems.
156 PhaserShare Networking Manual 14 Getting Help Receiving email update notices Using the W orld W ide W eb, you can r egister to receive email notification of new printer drivers, accessories and upgrades for your T ektr onix Phaser color printer as they become available.
PhaserShare Networking Manual 157 Chapter 15 Disabling Protocols After your network configuration is complete, you may want to disable protocols that you are not using to avoid unnecessary network traf fic. There are four ways to disable protocols: ■ Use the printer ’s front panel; see “Disabling protocols: fr ont panel” on page 158.
158 PhaserShare Networking Manual 15 Disabling Protocols Disabling pr otocols: front panel N O T E If you are attempting to perf or m any front panel procedure and y ou don’t see the e xpected menu choices on the front panel display , the front panel may be loc ked.
PhaserShare Networking Manual 159 Disabling Protocols 15 6. T o disable TCP/IP: a. Press the down-arr ow button until TCP/IP is highlighted. Press Select . b. Press the down-arr ow button until TCP/IP Interface is highlighted. c. Press Select until Off is displayed.
160 PhaserShare Networking Manual 15 Disabling Protocols 5. Disabling EtherT alk: T o r eturn the printer to normal operation, go immediately to Step 8; to continue and disable the EtherT alk pr otocol, follow these steps: a. Press ----> ; the fr ont panel displays EtherTalk .
PhaserShare Networking Manual 161 Disabling Protocols 15 8. Return the printer to normal operation: a. Pres s Exit (the far left button) until the fr ont panel displays Network Settings .
162 PhaserShare Networking Manual 15 Disabling Protocols 6. Disabling NetW are: T o r eturn the printer to normal operation, go immediately to Step 8; to continue and disable the NetW ar e protocol, follow these steps: a. Press the right arr ow button until the front panel displays NetWare .
PhaserShare Networking Manual 163 Disabling Protocols 15 Phaser 360 printer 1. Press Menu ; the fr ont panel displays Help Pages . 2. Enter the Network Settings menu by pressing ----> or <---- until the front panel displays Network Settings . 3.
164 PhaserShare Networking Manual 15 Disabling Protocols 7. Disabling HTTP: T o r eturn the printer to normal operation, go immediately to Step 8; to continue and disable the HTTP pr otocol, follow these steps: a. Press ----> ; the fr ont panel displays HTTP .
PhaserShare Networking Manual 165 Disabling Protocols 15 If the fr ont panel is loc ked If you are attempting to perform any fr ont panel procedures and you don’t see the expected menu choices on the front panel display , the front panel may be locked.
166 PhaserShare Networking Manual 15 Disabling Protocols Disabling pr otocols: PhaserShare Administrator 1. In the PhaserShare Administrator Main window , select the desired printer from the Printer List . 2. Click Configure Printer ; this displays the Configure Printer dialog box.
PhaserShare Networking Manual 167 Chapter 16 Resetting the Printer Several of the network configuration procedur es require you to r eset the printer .
168 PhaserShare Networking Manual 16 Resetting the Printer Resetting y our printer using the Apple Printer Utility Macintosh users can reset the printer using the Apple Printer Utility . 1. Locate the Apple Printer Utility , which is included with your printer ’s network utilities software.
PhaserShare Networking Manual 169 Chapter 17 FTP Interface Y our printer ’s FTP interface is a standar d FTP server . Using FTP , you can send a job to the printer , where it is printed (not stor ed).
170 PhaserShare Networking Manual 17 FTP Interface SYST Specify operating system of server . TYPE Specify data transf er type. NO TE: With the PhaserShare FTP interf ace, only ASCII Non-printing and Image types are allo wed; the default is ASCII Non-printing .
PhaserShare Networking Manual 171 Index A Adapter Status 18 Apple Printer Utility to change printer's name 28 to reset the printer 168 AppSocket 77 ARP (Addr ess Resolution Protocol) with config.
172 PhaserShare Networking Manual sending Usage Profile reports via email (Phaser 740) 135 sending Usage Profile reports via email (Phaser 780) 135 sending Usage Profile reports via email (Phaser 840).
PhaserShare Networking Manual 173 PhaserPort software 117 installation 118 PhaserPrint for UNIX software 10 PhaserShare Administrator 43 installation methods 45 installation procedure 45 Quick Configu.
174 PhaserShare Networking Manual sending via email from PhaserLink Printer Management Software 136 sending via email from the Phaser 740 front panel 135 sending via email from the Phaser 780 front pa.
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An important point after buying a device Tektronix Phasershare Printer (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Tektronix Phasershare Printer yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Tektronix Phasershare Printer - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Tektronix Phasershare Printer you will learn all the available features of the product, as well as information on its operation. The information that you get Tektronix Phasershare Printer will certainly help you make a decision on the purchase.
If you already are a holder of Tektronix Phasershare Printer, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Tektronix Phasershare Printer.
However, one of the most important roles played by the user manual is to help in solving problems with Tektronix Phasershare Printer. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Tektronix Phasershare Printer along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
