Instruction/ maintenance manual of the product D12817-05 TANDBERG
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1 Software version E3 D12817-05 This document is not to be reproduced in whole or in part without permission in writing from: User Manual.
2 T ANDBERG Videoconferencing System.
T ANDBERG Videoconferencing System 3 Environmental Issues Thank you for buying a product which contributes to a reduction in pollution and thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution.
4 T ANDBERG Videoconferencing System Operator Safety Summary For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators.
T ANDBERG Videoconferencing System 5 Content s Introduction ........................................................................................ 7 Menu structure ................................................................................... 8 The T ANDBERG 550 Videoconferencing System .
6 T ANDBERG Videoconferencing System Advanced use .................................................................................. 38 Main menu ..................................................................................................... 38 Call quality .
T ANDBERG Videoconferencing System 7 Introduction I N THIS GUIDE , WE ’ VE INCLUDED HELPFUL TIPS AND NOTES . T HEY APPEAR LIKE THIS ONE . TIP * - option. T o check which options are installed, press MENU and the Quick key ‘System Info’. TF- T ANDBERG first.
8 T ANDBERG Videoconferencing System Menu structure The on-screen menu structure is shown below . Press the M ENU key on the remote control to enter or leave the Main Menu.
T ANDBERG Videoconferencing System 9 The T ANDBERG 550 V ideoconferencing System At a glance — the T ANDBERG 550 system Remote Control Microphone Camera Codec.
10 T ANDBERG Videoconferencing System Camera The built-in camera includes a high quality colour camera with a fast pan/tilt/zoom action. The camera is controlled by the system’s infra-red remote control and operates pan/tilt and zoom. Codec The Codec is the heart of the system.
T ANDBERG Videoconferencing System 11 Installation Precautions • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
12 T ANDBERG Videoconferencing System Installation Connecting cables 1. Microphone cable • Connect the microphone to the microphone cable. • Connect the microphone cable to the microphone input on the T ANDBERG 550. 2. Monitor cable(s) Scart (Europe): • Connect the Scart adapter to one of the Scart connectors on your monitor .
T ANDBERG Videoconferencing System 13 Installation 3. ISDN cables • Connect the ISDN cables to the ISDN sockets (S/T -interface) provided by the service provider . Y our main number will be the number associated with the socket to which ISDN cable number 1 is connected.
14 T ANDBERG Videoconferencing System Installation Power on Power on the monitor and use the monitor remote control to select the Audio/Video input used (refer to your monitor manual). If you are using S-video from the system, remember to select S-Video input to avoid a black and white picture.
T ANDBERG Videoconferencing System 15 Installation System configuration • Switch the system on by activating the power switch on the system. • After the system has performed a self-test routine, product logo and a ‘Welcome’ menu will be displayed on the monitor .
16 T ANDBERG Videoconferencing System Installation LAN configuration • Press M ENU on the remote control. Select the menu ‘ T erminal Settings ’, then ‘ LAN Settings ’ . S pecify the necessary LAN settings according to the instructions from your LAN administrator .
T ANDBERG Videoconferencing System 17 Getting started Getting st arted System st art-up Y our system should be in standby mode. When in standby mode, pressing any key or picking up the remote control will wake up the system. An incoming call will also wake up the system.
18 T ANDBERG Videoconferencing System Getting started Basics The system’s most commonly used functions are accessible directly from the remote control by single key presses.
T ANDBERG Videoconferencing System 19 Getting started Making and ending calls Making a call T o make a call, enter the number or the IP-address of the unit you wish to call using the Dialing keys and press C ONNECT . ISDN call The system will, by default, try to connect using Quality: Auto (see table overleaf).
20 T ANDBERG Videoconferencing System Getting started TIP Access Code If the system requires an Access Code, enter the code and press OK to proceed making a call: Using sub-address / extension address.
T ANDBERG Videoconferencing System 21 Getting started Selecting / setting default quality (bandwidth) T YPE OF CALLS Auto 384kbps on ISDN/768kbps on IP Ma x 384kbps on ISDN/768kbps on IP 768 768 kbps (IP only) 512 512 kbps (IP only) 384 384 kbps (6B) 320 320 kbps (5B) 256 256 kbps (4B) 192 192 kbps (3B) 128 128 kbps (2B)(Bonding/H.
22 T ANDBERG Videoconferencing System Getting started Selecting / setting default network T o select a specific network, press the ‘ Net ’ Quick Key when you are in the dial menu.
T ANDBERG Videoconferencing System 23 Getting started Answer a call T o answer a call, press C ONNECT . Manual answer of a call is needed if the autoanswer facility is switched off. See ‘ Utilities ’ i n ‘ Advanced use ’ . End a call T o end a call, press D ISCONNECT .
24 T ANDBERG Videoconferencing System Getting started T o find an entry , key in the first letter , for example T , and scroll with the up/down arrows. T o dial the selected entry press C ONNECT . T o edit the selected number before dialing, press OK (only point-to-point entries) .
T ANDBERG Videoconferencing System 25 Getting started Add New Entry When selecting ‘ Add New Entry ’, an empty directory entry is displayed: 1 Move to ‘ Name ’ and enter characters using the number keys on your remote control (as on mobile phones).
26 T ANDBERG Videoconferencing System General use Do Not Disturb / Sleep Mode Press any Quick key when not in a call to activate the Quick Menu. When Do Not Disturb is activated, the system will not accept any incoming calls. The caller will hear a busy tone when calling this unit.
T ANDBERG Videoconferencing System 27 General use This symbol will be shown when the microphone is muted/turned off. It will also start to flash if audio is detected in the room during a call. When the system is On Air in a Multisite conference, this symbol will be shown.
28 T ANDBERG Videoconferencing System General use Selecting video sources Press: to select the video source to be transmitted to the far end. ‘Main cam’ will activate the main camera. ‘Aux’, ‘doc cam’ and ‘vcr’ will activate the auxiliary video input.
T ANDBERG Videoconferencing System 29 General use V oice Activated Camera Positioning Through V oice Activated Camera Positioning and the use of two microphones, the camera will automatically view the speaker . Setup Before using camera tracking, the camera positions used must be stored at presets P7 (Mic1) and P8 (AudioIn).
30 T ANDBERG Videoconferencing System General use Preset s The preset buttons enable you to pre-store up to ten different settings. Each preset is able to store: • Video source • Camera position, .
T ANDBERG Videoconferencing System 31 General use OK Far end camera control (FECC) Press the F AR E ND key until the ‘ FarEndCamera ’ on-screen indicator is displayed. For this feature to operate the far end must support ‘Far end camera control’ (H.
32 T ANDBERG Videoconferencing System General use Sending and receiving snap shot s When a snapshot is sent, received or requested, it will be stored in the graphics memory . When a new image is sent or received, the old image will be erased. When disconnecting the call, the image will be erased.
T ANDBERG Videoconferencing System 33 General use External MCU control functions A Multipoint Control Unit (MCU) enables several sites to participate in the same conference. An MCU conference can have different modes: V oice Switched means that the image of the person currently speaking will be broadcast to all the other conference participants.
34 T ANDBERG Videoconferencing System General use Quick Menu P RESS ANY Q UICK KEY WHEN IN A MUL TIPOINT CONFERENCE TO ACTIV A TE THE Q UICK M ENU . This menu provides access to the most commonly used MCU functions. If ‘ Request Floor ’ is selected, ‘Request Floor’ will change to ‘Release Floor’.
T ANDBERG Videoconferencing System 35 General use View site # Allows you to view any p articipant in the conference other than the particip ant currently ‘On Air ’. End view Allows you to stop viewing the site previously chosen with ‘ View Site # ’, and returns your view to the site that is currently ‘On Air ’.
36 T ANDBERG Videoconferencing System General use Web-interface It is possible to access and maintain the system remotely via a local area network (LAN) using a standard Web- browser . Connect your system to a local area network. Configure your codec: • Press MENU, select ‘ T erminal Settings ’, ‘ LAN Settings ’, ‘ IP Settings ’.
T ANDBERG Videoconferencing System 37 General use T .120 / data Dataport 1 COM port T .120 and other PC applications A PC can be connected to the system using a serial cable. This will enable interactive editing, file transfer and application sharing between two computers.
38 T ANDBERG Videoconferencing System Advanced use Main menu The menu system can be used to select available functions and utilities for the system. T o enter the menu system and the main menu, press the M ENU key . Y ou may leave the menu system at any time by pressing the M ENU key .
T ANDBERG Videoconferencing System 39 Advanced use Call quality The Call Quality menu allows you to select the preferred quality of your call. D UE TO ACTIONS OR LIMIT ATIONS AT THE FA R END YOU MA Y NOT AL WA YS BE ABLE TO ACHIEVE THE SELECTIONS YOU WANT .
40 T ANDBERG Videoconferencing System Advanced use Utilities Autoanswer On : The system will automatically answer all incoming calls. On+MicOff : The system will automatically answer all incoming calls and switch the microphone off when the call is connected.
T ANDBERG Videoconferencing System 41 Advanced use MCU status line On : The MCU indicators will be displayed and provide information about the conference. Off : The MCU indicators will not be displayed. Auto : The MCU indicators will be displayed for a few seconds and then timed out.
42 T ANDBERG Videoconferencing System Advanced use Web Snapshots The system is able to generate JPEG snapshots and provide them to the world outside by request (as ‘http get’ or via ftp). See Appendix 5 for descriptions of the possible snapshot files.
T ANDBERG Videoconferencing System 43 Advanced use T erminal Settings This menu provides basic network setup for the system and should be used when installing the system. ISDN-BRI Settings S OME SOFTWARE VERSIONS DO NOT SUPPORT 3 ISDN LINES AND SOME OF THE L INE S ETUP LINES WILL BE GRAYED OUT .
44 T ANDBERG Videoconferencing System Advanced use Line setup This menu allows you to program the numbers associated with your ISDN line. If you want to use this ISDN line, you need to set ‘ Enabled: On ’ and enter the numbers of your ISDN line. If some of the ISDN lines are not to be used, set ‘ Enabled: Off ’.
T ANDBERG Videoconferencing System 45 Advanced use Subaddress Using a subaddress enables you to connect up to eight ISDN terminals to the same ISDN telephone number and line. The terminals are addressed by using different subaddresses. T o call a terminal with a subaddress, separate the ISDN telephone number and the subaddress with a ‘*’.
46 T ANDBERG Videoconferencing System Advanced use MSN (Multiple Subscriber Number) The use of MSN (Multiple Subscriber Number) enables you to attach different ISDN terminals, with different numbers, to the same physical ISDN telephone line.
T ANDBERG Videoconferencing System 47 Advanced use Address Address is defined as the IP-address of a streaming client, streaming server or a multicast address. Giving an address in the range 224.0.0.1-239.255.255.255 will broadcast the stream to any host that has joined the specified multicast group.
48 T ANDBERG Videoconferencing System Advanced use Allow Remote Start On S treaming can be started from external user interfaces like the Web-browser or T elnet session. Off S treaming can only be started from the Video Conferencing System using the remote control, or by using the Dataport.
T ANDBERG Videoconferencing System 49 Advanced use H.323 Settings E.164 alias This is the E.164 address of the codec. The E.164 address is equivalent to a telephone number , sometimes combined with access codes. V alid characters are 0-9,* and #. When using a gatekeeper the codec will send a message to the gatekeeper containing both the E.
50 T ANDBERG Videoconferencing System Advanced use Use CallManager On The codec will use a specific Cisco CallManager identified by the IP-address specified in ‘ CallManager IP ’. The CallManager replaces a gatekeeper , therefore ‘ Use Gatekeeper ’ must be set to ‘ Off ’ before this can be done.
T ANDBERG Videoconferencing System 51 Advanced use NA T NA T , Network Address T ranslation, is used in small LAN’s, often home offices, when a PC and a videoconferencing system is connected to a router with NA T support.
52 T ANDBERG Videoconferencing System Advanced use IP Precedence Used to define which priority audio, video, data and signalling should have in the network. Higher numbers indicate higher priority . The priority ranges from 0(of f) - 7 for each type of packets .
T ANDBERG Videoconferencing System 53 Advanced use IP Settings IP-assignment DHCP (Dynamic Host Configuration Protocol) can be selected when a DHCP server is present. DHCP: IP-address, IP-subnet mask and Gateway are not used because these parameters are assigned by the DHCP server .
54 T ANDBERG Videoconferencing System Advanced use Ethernet Speed Auto The codec will auto-detect the speed/duplex on the LAN. 10/Half The codec will connect to the LAN using 10Mbps speed/Half Duplex. 10/Full 10 Mbps speed/Full Duplex. 100/Half 100 Mbps speed/Half Duplex.
T ANDBERG Videoconferencing System 55 Advanced use Wireless LAN Settings SSID (Service Set Identification) Example “WLANNETWORK”. Defines a local network id for this wireless region.
56 T ANDBERG Videoconferencing System Advanced use Encryption Encryption using Hex numbers The 64-bit keys can consist of 10 hexadecimal digits. Example: “de01ad4dbe”. The 128-bit key can consist of 26 hex numbers. Encryption Select if you want to encrypt your Wireless LAN connection.
T ANDBERG Videoconferencing System 57 Advanced use NOTE SNMP T rap Host SNMP (Simple Network Management Protocol) is used for monitoring and configuring different units in a network. The codec’s SNMP Agent responds to requests from SNMP Managers (a PC program etc.
58 T ANDBERG Videoconferencing System Advanced use Audio Settings Video Call Alert T one / Alert V olume Different ringing tones may be selected. Y ou may also select different volume levels for the ringing tone. AudioIn Mode Mic: If a microphone is connected to AudioIn (through a microphone amplifier), select ‘ Mic ’.
T ANDBERG Videoconferencing System 59 Advanced use Echo Control Room Size This setting allows optimization of the echo canceller to the acoustic size of the room. Hard walls, many windows etc. might require higher settings than expected. Carpets, curt ains etc.
60 T ANDBERG Videoconferencing System Advanced use VGA Settings VGA Out T o enhance the local video quality , a VGA monitor may be connected. Main : Should be used if you want to use a VGA monitor as your main monitor . Video output s 1&2 will be disabled.
T ANDBERG Videoconferencing System 61 Advanced use Address The IP-address of the PC with the VNC software inst alled. T o find the IP-address of a PC running Windows 2000, select ‘Command Prompt’ from the S tartup-menu. Then type ‘ipconfig’ and press ENTER.
62 T ANDBERG Videoconferencing System Advanced use Call Settings Incoming telephone calls On : The system will accept incoming telephone calls. Off : The system will not accept incoming telephone calls. This is useful to prevent incoming calls from systems other than videoconferencing systems.
T ANDBERG Videoconferencing System 63 Advanced use * Optional feature Encryption (Secure Conference)* Auto The system will try to set up calls using encryption. Point to point calls: If the far end system supports encryption, the call will be encrypted.
64 T ANDBERG Videoconferencing System Advanced use Network Profiles This menu defines the settings listed when pressing the Quick key ‘ Net: ’ while in the dial menu. Max Call Length This feature will automatically end both incoming and outgoing calls when the call time exceeds the ‘Max Call Length’ specified.
T ANDBERG Videoconferencing System 65 Advanced use This menu consists of 6 network profiles, a prefix can be added for each profile. If you add a prefix to a profile, this prefix will automatically be added to the number being dialed. E XAMPLE : 0 IS ADDED AS A C ALL P REFIX TO THE 2 ND PROFILE , ISDN.
66 T ANDBERG Videoconferencing System Advanced use Modem mode Allows you to control the system externally via a PC as in Control Mode. Once a call is established, Dataport 1 will automatically switch to Data mode. When the call disconnects, Dataport 1 switches back to Control Mode.
T ANDBERG Videoconferencing System 67 Advanced use Language The system support s 1 1 dif ferent languages for its on-screen menus. Select the preferred language, and then press OK to save. Sof tware Options The system requires a valid option key to activate Security (contains Secure Conference AES) and/or Presenter functionality .
68 T ANDBERG Videoconferencing System Advanced use Diagnostics Allows testing of individual system components and displays the current system settings. OK System info Select ‘ System Info ’ to view system numbers, line status, software version and other useful information.
T ANDBERG Videoconferencing System 69 Advanced use The numbers used to call out to the far end are shown in the window . If an error occurs a cause code will be displayed on the right hand side of the window . P RESS M ENU AND THEN ’ C ALL S T A TUS ’ TO BRING THIS MENU UP WHEN NOT IN THE MENU SYSTEM .
70 T ANDBERG Videoconferencing System Advanced use Please contact your T ANDBERG represent ative for further information. Restore defaults Y ou may restore all system settings to the factory default using this function.
T ANDBERG Videoconferencing System 71 Advanced use T est subsystem Y ou can test the different subsystems of your videoconferencing equipment. Far End Loop (ISDN only) SetLocal: This system will loop all incoming audio and video. · The far end will see its own video and hear its own audio.
72 T ANDBERG Videoconferencing System Peripherals Peripheral Equipment Using the optional peripheral devices outlined in this chapter and the many others available, you will be able to build your own applications for use with the T ANDBERG 550, thereby better integrating the system into your business environment.
T ANDBERG Videoconferencing System 73 Peripherals 2 Video Inputs • 1 video input used by the built-in camera. • 1 video input supporting composite signals through RCA connector . The system will automatically adapt to a P AL or NTSC input. 3 Video Outputs • 1 S-V ideo output, Mini-DIN connector.
74 T ANDBERG Videoconferencing System Peripherals Document camera A document camera can be used for showing text, diagrams and a variety of graphical material as well as small three-dimensional objects. T o use a document camera with your system: • Connect the document camera to the ‘Video in’ input on the Codec.
T ANDBERG Videoconferencing System 75 Appendices Appendices Appendix 1: Security The T ANDBERG Videoconferencing Unit has several features both to protect from unauthorized use and system access: Access Code: When ‘Access Code’ is enabled, the user will be asked to enter an access code before he/she is able to make a call.
76 T ANDBERG Videoconferencing System Appendices Streaming password By setting a streaming password in the streaming menu on the T ANDBERG codec, a password have to be entered on the streaming client to be able to see the videostream from the T ANDBERG Videoconferencing Unit.
T ANDBERG Videoconferencing System 77 Appendices Encryption All T ANDBERG systems support both AES* and DES encryption. By default this feature is enabled such that when connecting with any other video system or MCU, a T ANDBERG system will attempt to establish a secure conference using AES* or DES encryption.
78 T ANDBERG Videoconferencing System Appendices Appendix 2: Using the file system It is possible to access a file system within the T ANDBERG system by using ftp: DOS-window: ftp <IP-address of codec>, or Web-browser: ftp:// <IP-address of codec> Description of the different files all.
T ANDBERG Videoconferencing System 79 Appendices Custom logos · Go to the folder where your logo is located. L OGO MAX SIZE : 704 X 480 FILE - FORMA T : JPG . I F THE FILE IS TOO LARGE , NO LOGO WILL BE DISPLA YED . · T ype ftp <IP-address of your local codec>.
80 T ANDBERG Videoconferencing System Appendices Appendix 3: Declaration of Conformity.
T ANDBERG Videoconferencing System 81 Index Index A Access Code 20, 62, 75 Add New Entry 25 Adjusting volume 26 Advanced ISDN settings 45 Advanced use 38 AES 63, 77 Alert Speaker 58 Audio outputs 73 q.
82 T ANDBERG Videoconferencing System Index Multipoint Control Unit (MCU) 33 N NA T Address 51 Natural V ideo 7 Network Profiles 64 NT1 13 NTSC 73 O On Screen Symbols 27 P PA L 7 3 Parallel dial 46 Pa.
An important point after buying a device TANDBERG D12817-05 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought TANDBERG D12817-05 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data TANDBERG D12817-05 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, TANDBERG D12817-05 you will learn all the available features of the product, as well as information on its operation. The information that you get TANDBERG D12817-05 will certainly help you make a decision on the purchase.
If you already are a holder of TANDBERG D12817-05, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime TANDBERG D12817-05.
However, one of the most important roles played by the user manual is to help in solving problems with TANDBERG D12817-05. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device TANDBERG D12817-05 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
