Instruction/ maintenance manual of the product H.264 Swann
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M82600_211111E Advance d - Series 8 Channel H.264 DVR.
www .swannsecurity .com Swann Communications • T oll Free T echnical Support: USA - 1-800-627-2799 , Australia - 1300 13 8324 • Email: tech@swannsecurity .
www .swannsecurity .com Swann Communications • T oll Free T echnical Support: USA - 1-800-627-2799 , Australia - 1300 13 8324 • Email: tech@swannsecurity .
2 FCC V erication NOTE: This equipment has been tested and found to comply with the limits f or Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable pr otection against harmful interference in a residential installation.
3 T able of Cont ents C ontents Before y ou begin 2 T able of Contents 3 Over view 4 Impor tant Information 6 Layout of the Rear P anel 7 Layout of the DVR4-2600 8 Layout of the DVR4-2550 9 Layout of .
4 Congr atulations on your pur chase of this Swa n n DVR! Y ou ’ve chosen a versatile , power ful and grea t value securit y monitoring and recor ding solution for your home or business.
5 Installation T ips & T ricks One of the most important things to decide early on is where you’ re going to install the DVR. There ar e several considerations to make , and some of them conict with one another . • Y our DVR needs to be located in a c entral location to allow you maximum options when placing your cameras .
6 IMPORT ANT GUIDELINES • Do not expose the DVR to moistur e. W ater is the arch-enemy of electrical components and also poses a high risk of electric shock. • A void dusty locations. Dust has a tendency to build up inside the DVR case, leading to a high risk of failure or even r e.
7 Lay out of the Rear P anel 1) CH1 ~ CH8 (Video Inputs): These are the eight camera inputs, labelled as per their channel in the DVR’ s interface. Thus, plug the camera you want to be associated with Channel 1 into the port marked CH1 and so on. 2) Video Outputs: This sends a composite video signal out of the DVR.
8 Lay out of the DVR4-2600 1 2 3 4 6 7 8 9 5 10 11 12 13 15 16 17 18 19 14 1) Po wer Indicator: This LED is illuminated when the DVR is connected to power and swit ched on. 2) Infrared Sensor: Monitors signals coming from the infrar ed remote control .
9 10) Pause: During playback, will pause the current rec ording and leave a still- frame on screen. In live-viewing mode, this will activate the auto-sequence mode, where the displa y automatically cycles through the available camera signals (this must be correctly congured and enabled to function correctly).
10 1 2 3 4 5 6 8 10 12 14 7 9 11 13 15 Lay out of the Remote C ontrol.
11 1) 0 ~ 9 (Numeric Buttons): Used to input numbers. 1 ~ 4 can be used as quick channel changing buttons in a similar manner to a television, and these will work during either live-viewing mode or playback. Additionally , the numer ic buttons will be used when inputting any numerical information – most often, your passwor d.
12 Naviga ting the Menus Main Menu Camera Color Setup Record Setup Motion Area Setup Search Playback File Details File Details Record Network Search Auto Email HDD Management Mobile PTZ Settings Alarm.
13 There ar e two main ways to navigat e through the menus on the DVR. One is to use the included USB mouse. This is the fastest and easiest way t o navigate through the menus, make selections and input information. We highly rec ommend using the mouse to operate y our DVR.
14 IMPORT ANT - Remembering to Apply Y our Changes When you ’ re using the menus to change settings or values, y ou should click “ Apply ” in the bottom right corner to sav e your changes. If you do not click “ Apply , ” a window will pop up ask ing whether you want t o save your changes.
15 Getting Started If you’ ve just unpacked your DVR and are not sur e where to begin setting up your syst em, here ’ s a quick rundown of the most important things that need to be set up. • T est your system. Befor e installing cables into walls, it’ s a great idea to plug everything in and make sure it all works.
16 Once the DVR has been connected to pow er it will switch itself on automatically . The DVR takes approxima tely 45 seconds to boot up , during which time the image to the right will be displayed . When you rst pr ess a button on the remote control or click a butt on on the mouse, the DVR may ask you to L OGIN.
17 Main Menu: Opens the Main Menu of the DVR. See page 18 . PTZ: Opens the P an, T ilt, Zoom contr ols. The same function can be accessed by pressing the PTZ button on the remote c ontrol. Multi-pics: S elect from all available viewing modes , and which channels you ’ d like to display .
18 The MAIN MENU of the DVR. In this picture, the mouse cursor is curren tly highlighting the DISPLA Y icon. “Display Setup Menu” on page 20 : The camera menu contains all the options for setting up how the DVR interfaces with and displays the images from the cameras connected to it.
19 “Network Menu” on page 30 : Where you can c ongure the DVR to operate on your home network and over the Internet. If you w ant to connect to your DVR re- motely using a computer or a mobile device , these settings will need to be cong- ured correctly .
20 Remember: After making changes to the settings press/click the APPL Y button. The DisplaySetup menu of the DVR. In this pic ture, the mouse cursor is cur - rently highlighting the CH1 title eld .
21 Remember: After making changes to the settings press/click the APPL Y button. Color Setup Y ou can ne tune the look of each channel individually by adjusting the HUE, BRIGHT (brightness), CONTRAST and SA TURA TION values for each channel. Just select the SETUP option under the COL OR heading to open the dialog window .
22 Remember: After making changes to the settings press/click the APPL Y button. Record Setup: The RecordSetup menu will allow you to access and congur e: • The Recording Schedule , which governs when your DVR will recor d, and under what circumstances .
23 Remember: After making changes to the settings press/click the APPL Y button. Enabling / Disabling Recording: Choose whether the channel you ’ve selected will be recor ded or not here. A channel which is “ disabled” will still appear in live viewing mode, but won ’t be recorded .
24 Remember: After making changes to the settings press/click the APPL Y button. Fr ame Rate: How many fr ames per second (FPS) the DVR records . “Real-time” is 25 fps (P AL) or 30 fps (NTSC). However , even lower frame r ates are okay - even 3fps is still the equivalent of three photog raphs per second.
25 Remember: After making changes to the settings press/click the APPL Y button. Inthisexampleimage,theCH1willr ecordonlyALARMeventsbetweenmidnightand 3:00AM,.
26 Remember: After making changes to the settings press/click the APPL Y button. NO REC ORD: As the name suggests, the DVR will not r ecord anything fr om this channel while NO RECORD is selected . W e suggest only using this setting if you ’ re absolutely sure y ou don’ t want to see what’ s going on during these times.
27 Remember: After making changes to the settings press/click the APPL Y button. Here, y ou’ll be able to set the motion detection fea tures of the DVR for each channel. W e suggest that motion detection is, under most circumstances , the most prac tical recor ding method for the DVR to employ .
28 How Motion Detection W orks The way that the DVR looks f or motion is quite straight forward - it’ s a process where it compares one frame (tha t is, a single image taken approxima tely a 25th/30th of a second from the pr evious image) with the nex t.
29 Say , for example, you are trying to monitor your fr ont yard, whilst in the backgr ound there is a busy street , and the cars driving past continually set o the motion detection. What can you do about it? Setting only part of the camera’ s view to be motion sensitive might be the answer .
30 Remember: After making changes to the settings press/click the APPL Y button. This is the NETWORK SETUP screen. This is the most technically comple x aspec t to setting up the DVR, and does require a w orking k nowledge of networ k technologies.
31 Remember: After making changes to the settings press/click the APPL Y button. UPnP (Universal Plug and Pla y) : UPnP is a technology which makes conguring y our net - work easier and faster . T o use the UPnP setting on the DVR, y ou’ll need a rout er which sup - ports the feature, with UP nP enabled.
32 Remember: After making changes to the settings press/click the APPL Y button. NETMASK (SUBNET MASK) : If the IP address is like a street address, then a sub- network is like your neighborhood. This will be formatted in a similar w ay to the IP address (ie.
33 Remember: After making changes to the settings press/click the APPL Y button. V ideo Search In the VIDEO SEARCH screen you can search for a specic da y for a recor ding and view it in playback mode. This is useful for hunting a specic r ecording of an incident if you know the time and date it occurr ed.
34 Remember: After making changes to the settings press/click the APPL Y button. The Detail F iles Screen This is the main screen y ou’ll use when locating specic incidents and rec ordings. It ’ s also where you ’ll need to go to perform a backup to a USB ash drive.
35 Remember: After making changes to the settings press/click the APPL Y button. Preparing a USB F lash Drive Most, but not all, USB ash drives ar e compatible with the DVR. The ash drive will hav e to be formatted with the c orrect le structure, which is F A T32.
36 Remember: After making changes to the settings press/click the APPL Y button. USB Backup Instructions • F irst, inser t a USB ash drive into the USB port on the rear of the DVR. Inser ting a ash drive into the mouse port will not work correctly .
37 This is an example of the PLA YBACK interface, currently showing quad view . Channels 1, 3 and 4 were not r ecording at this time. The playback contr ols are displayed acr oss the bottom of the screen.
38 Playback C ontrols The playback contr ols work in a similar manner to those you ’ll nd on a DVD player or VCR. The playback contr ols aect all channels being played back simultaneously . Rewind : Rev erses the footage. P ressing this button multiple times will increase the speed at which the f ootage plays in reverse .
39 The video les which the DVR backs up are not play able by standard multimedia software. This means that your usual media player is not going to be able t o open or display footage fr om the DVR. The main reason for this is that f ootage from the DVR is always made of multiple channels of video which ar e synchronised into one data stream.
40 The Playback In ter face Assuming that you ’ve used the default installation paths, y ou can access the playback software by selecting the desktop icon named Pla yback Sof tware , or nding the program g roup of the same name in your Start Menu .
41 Remember: After making changes to the settings press/click the APPL Y button. Playing Back ed Up F o otage on a Mac TheFileList P laybackWindow PlaybackControls V olumeControl FileListC ontrols OpenFile OpenFolder RemoveF ile RemoveF older SavePlaylist Got a Mac? No problems.
42 Remember: After making changes to the settings press/click the APPL Y button. Playback C ontrols The playback contr ols are located at the bottom of the pla yback inter face. They operate in the same manner as those f ound on the DVR’ s playback inter face (see “Playback” on page 37 ).
43 Remember: After making changes to the settings press/click the APPL Y button. HDD : F or accessing information about your hard driv e. This is where you go to corr ec t or analyze any pr oblem with your hard drive .
44 HDD Management This is the HARD DRIVE (HDD ) MANAGEMENT screen. All aspec ts of t he h a r d drive can be managed from this scr een. Additionally , this is the place to go if you want to know exactly how much space is left on the hard drive, and how much f ootage you can recor d to it.
45 Y ou can choose how much f ootage the DVR will overwr ite by selecting it from this menu. Y ou can set this as low as an hour (where the DVR will only keep up to an hour ’ s worth of footage at a time) or up to 90 day s. Alternately , you can leave it on Auto , in which case the DVR will overwrite footage as it deems necessary .
46 Remember: After making changes to the settings press/click the APPL Y button. This is where you c ongure the DVR to act as the controller for a PTZ capable camera sy stem. PTZ devices are connected via the RS485 connection on the rear of the DVR.
47 Remember: After making changes to the settings press/click the APPL Y button. Fr om this menu you can congure the DVR t o emit an alarm tone from it’ s internal buzzer , or congure the DVR to send an ‘ Auto-Mail’ email aler t when motion is detected.
48 Remember: After making changes to the settings press/click the APPL Y button. Buzzer: Whether the internal alarm speaker inside the DVR is enabled or not.
49 Remember: After making changes to the settings press/click the APPL Y button. Y ou can congure the DVR t o automatically send you email alerts when it detects an alarm event.
50 Remember: After making changes to the settings press/click the APPL Y button. Email: Choose whether you want the email function enabled or disabled here . SSL (Secure Sockets Lay er) : A form of security encr yption often employed on the Internet. Contact your email pro vider to learn if they suppor t or require SSL to be enabled.
51 Remember: After making changes to the settings press/click the APPL Y button. The SYSTEM SETUP menu is where most of the advanc ed settings for the DVR hide out.
52 Remember: After making changes to the settings press/click the APPL Y button. Setting the Date and Time It is ver y important if you’ re planning on using the video search function that the date and time are c orrectly set.
53 Remember: After making changes to the settings press/click the APPL Y button. Conguring DST (Da ylight Savings Time) Settings As the standards f or daylight savings dier fr om countr y to country , and often state to state , you might need to manually tell the DVR exactly when it commences and ends in your locality .
54 Remember: After making changes to the settings press/click the APPL Y button. Y ou can dene up to seven user ac counts for the DVR. One of these will alway s be the admin account (though the name can be changed) which has total access to all aspects of the DVR.
55 Remember: After making changes to the settings press/click the APPL Y button. T o edit the level of access a USER ac count has: • Tick the SEL bo x corrosponding to the user account y ou want to edit.
56 Remember: After making changes to the settings press/click the APPL Y button. V ideo / Audio Setup Menu Video S ystem: Here y ou can choose between P AL and NTSC. P AL is used in W estern Europe and A ustralia, NTSC is used in the US, Canada and Japan.
57 Remember: After making changes to the settings press/click the APPL Y button. Language Menu Language Menu • Using the mouse or the arrow buttons , select the drop- down menu of languages. • Choose the language that best suits your needs. • Conrm your choice by pressing select or left click ing the option.
58 Remember: After making changes to the settings press/click the APPL Y button. S ystem Inf ormation Menu Sy stem Information Menu The system inf ormation screen displays syst em information about the DVR. There ar e two items that you can edit here .
59 Remember: After making changes to the settings press/click the APPL Y button. A UTO MAINT AIN : When set to DISABLE, there won ’t be any other options available on this screen.
60 Y ou can bring up the PTZ Contr ol window by pressing the PTZ button on the r emote control , or by right-click ing the mouse in the live view mode , and choosing PTZ. The PTZ control windo w is not available while Cruise Mode is active. Note: the features which will be usable depend on the capabilities and limitations of your P TZ system.
61 Setting up Cruise Mode T o setup CRUISE MODE, you ’ll need to dene “POINTS” for each channel with a PTZ camera y ou want to “ cruise” . A POINT is one place that the camera needs to move to on its loop . • Move the camera to the desir ed position using the ar rows.
62 The primary requirements for acc essing the DVR via the I nternet are: A High-Speed Internet Connection Video uses a lot of data, so y ou’ll need a fast Internet connection in order to get smooth playback and monitoring remot ely. Not e that upload speed refers to the rate at which an Internet connection can send data, not rec eive it.
63 Remote A cc ess: P or ts and UPnP UPnP Basically , UPnP is the ultimate shortcut when setting up your home network. The big benet of UPnP is that y ou don’ t have to worry about por t forwarding, which is one of the most time consuming and dicult stages of conguring your network.
64 Remote A cc ess: IP addresses Public and Priv ate IP Addresses The IP address used by the DVR, whether en tered manually (ST A TIC ) or assigned by the dynamic host (DHCP) is the private IP address of the DVR. The private IP address is used to locate the DVR on y our private network.
65 Static and Dynamic IP Addresses In much the same way as your home network can use static or dynamic IP addresses , many Internet pro viders don’ t issue (or charge more for) a static IP addr ess for users. The easiest way to nd out is t o contact your Internet ser vice provider .
66 The easiest way to ac cess your DVR remotely is via an Internet br owser . T hese instructions will detail how to access the DVR via Microsoft Internet Explorer ® . This section assumes that you’ ve already congured the DVR and y our network to operate properly .
67 1. Open Internet Explorer . 2. Click T ools --> Internet Options. 3. In Internet Options click on the Security tab at the top . 4. Select the Internet zone option. 5. Click on the Cust om level button. 6. Y ou will now see the list below (or similar , depending on the version of IE you ar e running).
68 The DVR supports access from mobile devices such as iPhone , iPad and the increasingly popular Android oper ating system. T o correctly congure y our DVR for remote acc ess via a mobile device, or indeed any r emote access, it is important to have y our network and I nternet connection congured c orrectly.
69 Preparing y our Mobile Device Mobile technology is becoming increasingly advanc ed, and the rate of change is increasing . W e’ re constantly updating software to keep up with the evolution of ha.
70 Changing or Installing the Hard Driv e Note: the follo wing instruc tions are f or installing or changing the hard drive . If your DVR already has a har d drive pre- installed, and you don ’t want to change it, disregard these st eps. 1. Ensure the DVR is switched o and unplugged from mains power .
71 Problem: I’ m not seeing a mouse cursor , and I can ’t open any menus! Solution: The O utput D evice probably needs to be changed . Press the “0” (zero) key on the remote contr ol to swap primar y output between the composite and VGA outputs.
72 T echnical Specications Video Compr ession H.264 Video Syst em NTSC / P AL Operating System Linux Input/Output Video BNC: 8-ch inputs / BNC: 2-ch output / VGA: 1 output Audio RCA :4-ch inputs / .
73 Limited W arranty T erms & Conditions Swann Communica tions warrants this product against defects in workmanship and material for a period of one (1) y ear from its original purchase date . Y ou must present your rec eipt as proof of date of purchase f or warranty validation.
USA toll free 1-800-627-2799 (Su, 2pm-10pm US PT ) (M- Th, 6am-10pm US PT ) (F 6am-2pm US PT ) USA Ex change & Repairs 1-800-627-2799 (Option 1) (M-F , 9am-5pm US PT ) A USTR ALIA toll free 1300 1.
An important point after buying a device Swann H.264 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Swann H.264 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Swann H.264 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Swann H.264 you will learn all the available features of the product, as well as information on its operation. The information that you get Swann H.264 will certainly help you make a decision on the purchase.
If you already are a holder of Swann H.264, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Swann H.264.
However, one of the most important roles played by the user manual is to help in solving problems with Swann H.264. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Swann H.264 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
