Instruction/ maintenance manual of the product RS900004/05 Barco
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Cl i ckS h a r e Installation Guid e R5900004/05 19/08/2014.
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Tabl e of con tent s T ABLE OF CON TENTS 1 . I n t r o d u c t i o n t o t h e I n s t a l l a t i o n G u i d e ... ........ ...... ........ ...... ...... ........ ...... ...... ........ ...... ... 3 1 . 1 A b o u t t h i s G u i d e ................
Tabl e of con tent s 8. T roubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 8.1 T roubleshooting list .
1. Introd uction t o the Instal lation Gu ide 1. INTRODUCTION TO THE INST ALLA TION GUIDE In this section you get a short introduct ion to the available ClickShare documentation. • About this Guide • About the doc umentation • Symbols and fonts 1.
1. Intr oduction to t he Instal lation Guide 1.3 Symbols and fonts Symbol overview The following icons are us ed in the manual : Caution Warn in g Info, term de fi nit ion.
2. ClickSha re Specifi cations 2. CLICKSHARE SPE CIFICA TIONS About this chapter It gives an ov erview the speci fi cations of a ClickShare set and of the dif ferent components in the set.
2. ClickSha re Specifi catio ns Regional v ersion Contain s Accessories included R9861005EU • R9861006BEU • 4x R9861006D01 • R9861006T01 • power cables CEE7 and BS 1363 • wall/ceiling mounti.
2. ClickSha re Specifi cations Lifeti me MTBF = 40,000h (90% con fi de nce level) MTBF = 1 00,000h (60% con fi denc e level) MTBF conditions: • Environment: Ground B enign • T em perature: 25°C.
2. ClickSha re Specifi catio ns Warranty 3 years standard System requirements PC minimum req uirements: CPU: Intel Pentium Dual Core E2140 – 2 * 1600 Mhz (or equivalent: AMD Athlon 64 X2 3800+ - 2 *.
2. ClickSha re Specifi cations Front layout of the Base Unit At the front of the Base Unit you can fi nd a standby button, status LED strips and a USB port. 2 1 3 2 Image 2-3 Base Unit 1 USB port 2 Status LED strip 3 Standby button Ta b l e 2 - 3 USB port The USB port is used to update the software of both the Base Uni t and the Buttons.
2. ClickSha re Specifi catio ns • When the system is awake, a short push triggers the s ystem to go into standby mode. • When the system is in standby mode, a short push triggers the system to wake up. • When the system is powered on, a long push makes t he system to shut down and power off .
2. ClickSha re Specifi cations Antenna type : Dipole Gain : Maximum 2dBi peak gain in 2.4GHz and 5Ghz band V entilation grids V entilation gr ids are foreseen on the t op and both sides of the Base Unit. Image 2-5 V entilati on grids IN and OUT The Base unit sucks air via the top ventilation grid and push hot air out on both sides.
2. ClickSha re Specifi catio ns 1 2 3 Image 2-6 Butto n layout 1 USB connector 2B u t t o n 3L E D r i n g Ta b l e 2 - 6 USB connector Using the USB connector the Button can be plugged into a laptop (for sharing your screen) or t he Base U nit (for pairing the But ton to the Base Unit or updating its software).
2. ClickSha re Specifi cations Handle the Button cable with care. Rough handling might cause defects. 2.6 About the T ray T ray layout The function of the T ray is to hold the Butt ons on the table after the meeting is fi nished. The Tray can hol d up to 5 Buttons.
2. ClickSha re Specifi catio ns App Used on Logo ClickShare Presenter Android and iOS MirrorOp Sender for Galaxy Samsung G alaxy only 14 R5900004 CLICKSHA RE 19/08/2014.
3. Getting s tarted 3. GETTING ST ARTED Overview • Environmental Condition Check •B a s i c W o r k fl ow 3.1 Environme ntal Condition Check Environment condition check A device must always be mounted in a manner which ensures both air inlet s and outlets are free.
3. Get ting sta rted 16 R5900004 CLICKSHA RE 19/08/2014.
4. ClickSh are instal lation 4. CLICKSHARE INST ALLA TION About this chapter The installation c hap ter gi ves an overview of the different ways to instal l the base unit of ClickShare, the possible connections and the use of ClickShare Link for an iPad co nnection.
4. ClickSha re install ation Using extension cables for the antennas i s allowed, but this can reduce the p erformance. 4.2 T a ble mounting Overview Put the Base Unit directly on the meeting room table.
4. ClickSh are instal lation 173mm Image 4-1 4. T o mount the Base unit on t he wall, h ook the slots in the brackets ov er the 2 screws in t he wall (front side of the Base unit directed toward s the ceiling or t he fl oor) and pull it downward until it is secured.
4. ClickSha re install ation Necessary p arts • Mounting brackets (included in the ClickShare box) • 4 mounting screws and corresponding screwdriv er (not included) How to install 1.
4. ClickSh are instal lation Image 4-3 Removal of pre-mount ed screws 3. Install the mounting brackets to the Base Unit as shown on image 4-2. D rive in the four removed Pan Head T10 M 3 screws to secure t he brackets to the Ba se Unit. 4. Insert a plug in each hole (if needed and depending on the ceiling type) and drive in the 4 moun ting screws.
4. ClickSha re install ation Image 4-4 Removal of pre-mount ed screws 2. Place the Base Unit on t he rack mount and drive in the four removed Pan Head T10 M3 screws. Refer to “1” on image 4-5. 3. Fasten the antenna to the front panel of the rac k moun t.
4. ClickSh are instal lation 4.6 Recommendations about antenna placement and orientation Antenna placement rules • The antennas should be orient ed vertically , so perpendicular to the ceiling and parallel to the walls. • The antennas should be installed far enough (at least 50cm/1.
4. ClickSha re install ation 1 Image 4-7 Display cabl es connecti on Note: Display cables ar e not included in the Cl ickShare box at purchase. Supported types of displays are: - Single Link D VI -D i.
4. ClickSh are instal lation 4.8 Audio connection About audio The ClickShare Button captures the audio output of the user’s laptop and sends it to the Base Unit together with t he video signal. The Base Unit will then mix t he audio signals from all Buttons that are sharing their content .
4. ClickSha re install ation How to connect 1. Insert a network cable with RJ -45 connector into the LAN port. Image 4-10 LAN connect ion 2. Connect the other side to a LAN. 4.10 Power connect ion and switching on W ARNING : Use a power cor d which compli es to loc al regul ations.
4. ClickSh are instal lation European version T ype C and ty pe G Japanese version T ype A Chinese version T yp e I CCC North Am erican ve rsion T ype A 2. T o power on the unit, set the rocker switch to “1”. If the Base unit does not start up automatically , use the standby button.
4. ClickSha re install ation Only 1 iOS device an d ClickShare Link combination allowed p er ClickShare base Unit. Multiple iOS device can be used when using the ClickShare App. Connection via cable 1. Connect a USB cable between the ClickShare Link USB port and one of the backside USB ports of the Base Unit.
4. ClickSh are instal lation USB USB DVI HDMI Apple T V iPad ClickShare Link ClickShare Base Unit Image 4-18 Wirele ss iPad connecti on 2. Connect an HDMI to DVI video cable to the DVI input of the ClickShare Link or place the convertor from DVI to HDMI on the ClickShare Link and connect an HDMI cable.
4. ClickSha re install ation In this example, we wil l connect to t he wireless network of the Base Unit. If you want to use a dif ferent network, please contac t your IT administrator . - Go into the Apple TV main menu and connect to t he ClickShare Base Unit WiFi (IP address = 192.
4. ClickSh are instal lation - Return to the Ho me page of the A pp l e TV . Image 4-28 - Calibrate the ClickShare Link to the Apple T V menu by going into the ClickShare Base Unit web interface. By calibrating the Link, we ma ke sure that t he Apple T V menu is not shown in the ClickShare composition.
4. ClickSha re install ation Image 4-30 32 R5900004 CLICKSHA RE 19/08/2014.
5. Preparing the buttons 5. PREP ARING THE BUTT ONS Overview • Pairing • Pre-install of the Launcher service • ClickShare launcher installer 5.1 Pairi ng Pairing of the Buttons with t he Base Unit T o be able t o use a Button it should be assigned to the Base Unit you ar e using.
5. Preparing the but tons Both the LEDs of the Button and the LEDs of the Base Unit are blinking white. This means pairing is in progress. The Base Unit automaticall y checks whether the s oftwar e of the Button i s up to date. I f not, the Base Unit updat es the Button software.
5. Preparing the buttons Where to download the la uncher installer? The launcher service (installer) can be downloaded from the Base Unit when entering the webui. Go to Maintenance > Software and download the launcher service. Image 5-5 Downloads softwa re 5.
5. Preparing the but tons Parameter Description LAUNCH_APP The ClickShare launcher applicati on will be started right after the instal lation fi nishes if this parameter is set to YES.
6. Web I nter face 6. WEB I NTERF ACE Overview • Accessing the ClickShare Web Interface • Language setup W eb interface • About C lickShare tabs • Basic settings • W a llpaper (background) s.
6. Web In terface By default, the password is set to ’admin’. The web interface opens. Image 6-1 Web interf ace, startup screen The language of the web interface can be changed. It contains also three tabs: Set up , Mai ntenance and Help . If you cannot fi nd the IP address (e.
6. Web I nter face The following languages are possibl e : • Arabic •S i m p l i fi ed Chinese • T raditional Chinese • Danish •D u t c h •E n g l i s h •F i n n i s h • French •G e r m a n • Italian • Japanese • Korean • Norwegian • Portuguese • Russian • Spanish • Swedish How to change 1.
6. Web In terface Image 6-3 T ab pages 1 Main tab bar 2S u b t a b b a r 3 Information and fi ll out pane 6.4 Basic set tings About Basic settings The basic settings contain the following infor m ation: • Meeting room name • Meeting room location • Welcome message T o change the bas ic settings 1.
6. Web I nter face Image 6-4 Setup, basic se ttings The Basic tab is displayed by default. 3. In the Ide nti fi cation section click in an input fi eld and enter - the name of the meeting room - the location of the meeting room - a welcome message wh ich wil l be displayed below the meeting room name and location.
6. Web In terface Image 6-5 A message is displayed to indicate t hat the changes are successful. The new name, location and welcome message are displayed in the lef t top corner of the s creen. 6.5 W al lpape r (bac kgrou nd) sel ectio n About wallpaper When ClickShare starts up, a background (wallpaper) is displayed.
6. Web I nter face Image 6-6 Wal lpaper select ion 3. Select one of t he available wallpapers (3). Note: By default a general Barco ClickShare wallpaper and a ClickShare Quick Start Guide wallpapers are avai lable. They are autom atically resized to fi t the aspect ratio of the screen.
6. Web In terface When 2 screens are connected, an extra item Show Display Ident i fi ers appears in the D isplay pane. When checked, a sequence number is displayed on each display .
6. Web I nter face Image 6-9 Add wallpa per The Wallp ape r tab page is displayed. 3. In the Background wallpapers pane, click on the “ + ”s i g n ( 3 ) . A browser w indow opens. 4. Select the desired fi le (4) and click Open (5). The content of the fi le is checked and when valid (format and size), the fi le is uploaded (6).
6. Web In terface 2. Click on the delete button to delete the wallpaper . The message Successfully applied changes is displayed on top of the page. 6.7 Displ ay settings About display settings The following settings can be con fi gured for the display(s): • Standby timeout.
6. Web I nter face • Information on supported “Established T imings” (most legacy timings, e.g. 720x400@70H z, 88Hz; 800x600@ 56Hz, 60Hz, 72Hz, 75Hz; ... ; ...) • Supported Standard T iming Identi fi cations (e.g. 1280x1024@ 60Hz, 1600x1200@60Hz,.
6. Web In terface Image 6-14 Output po rts Display Timeout If ther e is no input signal det ected during the display timeout period, bot h outputs are set to blank . The display timeout can be set by mov ing the slider to the left or right until the desired delay is reached.
6. Web I nter face 6.9 On-s creen text format About on-screen text The language of the on-screen messages can be changed. Also the color , size and style of the messages can be updated. The background color and the tr ansparency can be adapted so that they match with the text layout.
6. Web In terface The following languages are possible: - Arabic - Simpli fi ed Chinese - Tradit ional Chinese -D a n i s h -D u t c h - English - Finnish - French -G e r m a n - Italian - Japanese - Korean - Norwegian - Portuguese - Russia n - Spanish - Swedish Te x t c o l o r 1.
6. Web I nter face Image 6-18 Background c olor 2. Drag the marker in the color bar up or dow n until the des ired color is obtained (2). 3. T o change the tint of the selected col or , drag the circler marker in the square until the desired ti nt is obtained (3).
6. Web In terface Image 6-20 Audio se ttings How to change 1. Log in to the Cli ckS hare web inter face. 2. Click the Setup tab and then the Audio tab. 3. T o enable audio on the Base Unit, check the chec k box next to Enable Audio Functionality . Note: Changing the audio sett ing, requires a re-pai ring of the Buttons.
6. Web I nter face Image 6-21 Hostname 3. Click in the input fi eld next to Hostname (3) 4. Select the current name and enter a new nam e. Note: The default hostname is “ClickShare-<serial number>”.
6. Web In terface 4. Click Apply to co n fi rm the changes. Fixed IP a ddress setu p 1. Log in to the Cli ckS hare web inter face. 2. Click the Setup tab (1) and click Advanced (2). Image 6-23 Fixed IP addr ess The Advanced tab is displayed. 3. Check the radio button next to Fixed address (3).
6. Web I nter face Image 6-24 WiFi sett ings 3. Enter a public name (SSID) for the wireless network. The default SSID is ClickShare-<serial base number> . 4. If you want to broadcast this SSID, check the checkbox behind Broadcast S SID . 5. Enter a new password and c on fi rm that password.
6. Web In terface Image 6-25 Access SSH 6.15 Advanc ed settings: Access web interfac e About access The web interface is always accessibl e via the Ethernet port. A ccess via the wireless interface can be enabled or disabled. How to enable-disable 1. Log in to the Cli ckS hare web inter face.
6. Web I nter face 3. T o enable access via API, check the chec k box next to Enable A PI (3). Image 6-27 Enable API 6.17 Integration, Polyc om About the integration When both, ClickShare and Polycom systems are installed in a meeting room, typically the video out put of the ClickShare Base Unit is connected to t he Polycom unit as a source input.
6. Web In terface Image 6-28 Integra tion, Polycom 3. T o enable Polycom integration, check t he check box next to Enable Polycom Integration (3) . The use r is ask ed to fi ll in the IP address or hostname (5) of the t arget Polycom unit together with the T elnet port 1 (6) that al lows sending API comman ds.
6. Web I nter face 6.18 Maintenanc e, status check ClickShare About status check The status tab within Mai ntenance gives an overview o f • the LAN interface settings, • the WiFi settings, • System identi fi cat ion • Historical updates • Subsystem status •S e n s o r s • System management T o check t he syst em statu s 1.
6. Web In terface Image 6-30 Detail assoc iated devices System Ma nagement Use the Restart System button to restart ClickShare. Use the Shut down System butt on to shutdown ClickShare.
6. Web I nter face Image 6-32 Paired but tons, overview The list gives an overview of the Buttons that have in the past been paired to this Base Unit. If a Button has in the meantime been paired to another Ba se Unit, it will st ill appear in this list.
6. Web In terface Image 6-33 The Button can be r e moved from the l ist by cli cking on Re move Fr om List . ClickShare button manager By clicking o n Download (3), an XM L fi le is downloaded on the PC. This fi le contains all information about the base unit to pair buttons on your PC instead of on the base unit itself.
6. Web I nter face Image 6-35 Link , overv iew The content of the Links tab is displayed. An overview of the con fi gured links is given with the following extra info of t he Link: - The green LED indicates that the Link is connected. - Source name: can b e changed to any name, just by clicking inside the input fi eld and entering a new name.
6. Web In terface Image 6-36 Start cal ibration 3. Click Start C alib rati on . The calibration process starts. A calibration message with progress bar is displayed on the meeting room display . Use the Apple TV remote to cycle thr ough the top row of icons (t he row with Computers and Settings) on the home screen.
6. Web I nter face Image 6-37 Download pag e How to update 1. Download the latest version of the software from Barco’ s website. 2. Log in to the Cli ckS hare web inter face. 3. Click the Maintenance tab (1) and then click Softwa re (2). Image 6-38 Update software The content of the Softwar e tab is displayed.
6. Web In terface fi rmwa re version 01 .03 to fi rmware version 01.05 requires fi rst an update from versi on 01.03 to 01.04, followed by an update from 01.04 to 01.05. When updating fi rmware version 01.04 to higher versions, no special acti on is required.
6. Web I nter face Image 6-41 Downloads softwa re The content of the Softwar e tab is displayed. 3. T o download t he Launcher Service, for Windows, click on Dow nload Windo ws Launcher or for Mac, click on Downl oad Mac Launcher .
6. Web In terface Image 6-42 Manage system con fi guration The content of the Con fi gurat ion tab is displayed. 3. T o download a full bac kup, click on Dow nload Full Backup (3). An xml fi le, containing all information and history will be do wnloaded.
6. Web I nter face How to re store fa ctory def ault s 1. Log in to the Cli ckS hare web inter face. 2. Click the Maintena nce tab (1) and then click Con fi guration (2 ).. Image 6-43 Factor y defaults 3. Click on Load Default Sett ings to retur n to the factory default s (3).
6. Web In terface The content of the Passw ord tab i s displayed. Image 6-45 Password 3. Enter the old password (3). 4. Enter the new password (4). 5. T o con fi rm, enter the new password a second time (5). 6. Click Apply . The administrator password is changed.
6. Web I nter face Image 6-46 Integra tor password 3. Enter the new password (3). 4. T o con fi rm, enter the new password a second time (4). 5. Click Apply . The integrator password i s changed. 6.29 Log settings About logging Both Button and Base Unit log data is sav ed in log fi les on the Base Unit.
6. Web In terface Image 6-47 Logging 3. T o create a debug log, check the check box nex t to Debug Logging (3). 4. Reproduce the issue you want to r eport. 5. T o download the current log fi le, cli ck on Downloa d Log (4 ). 6. T o clear the current log fi le, click Clear Log (5) .
6. Web I nter face Image 6-49 The content of the C ontact tab is displayed. The Contac t p age contains a link t o the ClickShare hom e page on Barco’s website (3). 3. Click on the link Visit th e Cli ckShare produ ct page . 4. Click Downl oads Image 6-50 All kind of manuals, brochures and software updates can be found on that page.
6. Web In terface Image 6-51 EULA 3. If desired, click Save ... (3) to save a copy of the agreemen t on your laptop. 4. In the Fi le Download window , c lic k Save . The Save as window opens. 5. Browse to the location wher e to store the EULA fi le and click Save .
7. Softw are updates 7. SOFTW A RE UPDA TES 7.1 Software update About Software update s There are t wo ways to update the Base Unit software: • via the Web Interfac e, for more information, see &quo.
7. Softwa re updates Image 7-2 76 R5900004 CLICKSHA RE 19/08/2014.
8. Tr oublesh ooting 8. TROUBLESHOOTING 8.1 T roubleshooting list Problem solving Locate the problem you are experiencing i n the table below and apply the solution.
8. Troub leshooti ng Probl em Cause Soluti on Low video performance Laptop performance • Lower the screen resolution of the laptop. • Disable the hardware acceleration for video.
8. Tr oublesh ooting Probl em Cause Soluti on Base Unit d oes not start up correctly . A USB stick, ClickShare Button or another USB device is connected to one of its USB slots at start-up.
8. Troub leshooti ng Probl em Cause Soluti on An illegal WiFi channel is selected Browse to the Advanced tab of the Web Interface and change t he Frequency band and/or W iFi channel.
A. Env ironmental inf ormation A. ENVIRONMENT AL INFORMA TION A.1 Disp os al inf orm atio n Disposal Information W aste Electrical and Electronic Equipment This symbol on the product indicates that, u.
A. En vironmenta l info rmation 底架 Cha ssis x 0 x 000 电 源供 应 器 Power Supply U nit x 0 x 000 文件 说 明 书 Paper Manuals 000000 O: 表示 该 有毒有害物 质 在 该 部件所有均 质 材料中的含量均 在 SJ/T 1 1363-2006 标 准 规 定的限量 要求以下 .
Index INDEX A About 3, 5, 8, 1 1, 13 Base U nit 8 But ton 1 1 ClickShare 3 Documentation 3 ClickShare product 5 Guide 3 T ray 13 Access S SH 55 Access web interface 56 Address 82 Antenna placement 23 .
Index Change 70 Pre-install 34 Launcher service 34 Product speci fi cations 5 Production 82 R Rack mounting 21 Base unit 2 1 S Safety 15 Environment condition check 15 Setup 57 Integration 57 Softwar.
An important point after buying a device Barco RS900004/05 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Barco RS900004/05 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Barco RS900004/05 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Barco RS900004/05 you will learn all the available features of the product, as well as information on its operation. The information that you get Barco RS900004/05 will certainly help you make a decision on the purchase.
If you already are a holder of Barco RS900004/05, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Barco RS900004/05.
However, one of the most important roles played by the user manual is to help in solving problems with Barco RS900004/05. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Barco RS900004/05 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
