Instruction/ maintenance manual of the product R5900006 Barco
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Cl i ckS h a r e Servic e Guide R5900006/03 04/12/2013.
Barc o nv President Kennedypark 35, 8 500 Kortrijk, Belgium Phone: +32 56.23.32.11 Fax: +32 56.26.22.62 Support: www.barco.com/esupport Visit us at the web: www.
Changes Barco provides this manual ’as is’ without warranty of any kind, either expressed or implied, including but not limited to the implied war- ranties or merchantability and fi tness for a particular purpose.
4. Barco shall hold you harmless, defend and indem nify you from and against direct damages, losses and ex penses arising from in- fringement or alleged infringement of any patent, trademark or copyri.
9. This Software License is t he only understanding and agreement between you and Barco for use of the Software by you and/ o r Autho- rized Users. The Software License supersedes all other communicat.
EACH SEP ARA TE OPEN SOURCE SOFTWARE COMPONENT AND ANY RELA TED DOCUME NT A TION ARE PROVIDED "AS IS" WITH- OUT EXPRESS OR IMPLIED WARRANTY INCLUDING, BUT NOT LIMITED T O, THE IMPLIED WARRANTIE S OF ME RCHANT ABILITY AND FITNESS FOR A P ARTICULAR PURPOSE.
Open So urce component Open Source Licens e gdbserver http://www .gnu.org/licenses/lgpl.html grub http:// w ww .gnu.org/licenses/lgpl.html gstreamer http:// w ww .gnu.org/licenses/lgpl.html hdparm http://opensource.org/lic enses/BSD -3-Clause hostapd http:// opensource.
Open So urce component Open Source Licens e libstdc++6 http://www .gnu.org/licenses/gpl.html libtalloc2 http:// www.gnu.or g/licenses/lgpl.html libusb http:// www.gnu.or g/licenses/old-licenses/l gpl-2.1.html libxml2 http://opensource.org/licenses/MIT libz1 Free license lighttpd http: //opensource.
Open So urce component Open Source Licens e udev http://www .gnu.org/licenses/old-licenses/gpl- 2.0.html update-modules http://www .gnu.org/licenses/old-li censes /gpl- 2.0.html update-rc http:// w ww .gnu.org/licenses/old-li censes/gpl-2.0.html usbutils http:// www.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditi ons: 1. this device may not cause harmful interference, and 2. this device must accept any interf erence received, including interference that may cause undesired operation of the device.
Déclaration d’antenne d’Industrie Canada (IC) Conformément à la réglementation d’Industr ie Canada, le présent émetteur radio peut foncti o nner avec une antenne d’un ty pe et d’un gain maximal (ou inférieur) approuvé pour l’émetteur par Industr ie Canad a.
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Tabl e of con tent s T ABLE OF CON TENTS 1 . I n t r o d u c t i o n ..... ...... ...... ...... .... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... 3 1 . 1 A b o u t t h i s g u i d e ................... ...
Tabl e of con tent s 8.21 Downloads from B ase Unit . ....... ....................... .............................. ...................... ....................... 7 7 8.22 Manage Sys tem Con fi g u r a t i o n ............ ..........................
1. Introdu ction 1. INTROD UCTION In this section you get a short introduct ion to the available ClickShare documentation. • About this guide • About the doc umentation • Symbols and fonts 1.
1. Introduc tion 1.3 Symbols and fonts Symbol overview The following icons are us ed in the manual : Caution Warn in g Info, term de fi nit ion. General info about the term Note: gives extr a information about t he described subject Ti p: gives extra advice about the described subjec t Font overview • Buttons are indi cated in bold, e.
2. Safety i nstructions 2. SAFETY INSTRUCTIONS Overview • General safety • Environmental Condition Check • Plug types ClickShar e • Adapter types ClickShare Link • Repacking • Connector instructi ons 2.
2. Safety i nstructions Enviro nment Do not install the device in a site near heat sources such as radiators or air ducts, or in a place subject to direct sunlight, excessive dust or humidity . Be aware that room heat rises to the ceil ing; check that temperature near the i nstallation site i s not excessive.
2. Safety i nstructions 2.4 Adapter types Clic kShare Link T ype A power input AC clip Image 2-1 T ype C power input AC clip Image 2-2 T ype G power input AC clip.
2. Safety i nstructions 2.6 Connector instructions Connector instructions Several types of connectors are us ed in the ClickShare product: it is impo rtant to disconnect them by pulling the connector , not the wire.
3. ClickSh are Service ac tivities 3. CLICKSHARE SERVICE ACTIVITIES 3.1 Cli ckShare detaile d service model Sales model Distributor Dealers Customer Image 3-1 Sales model The way ClickShare comes to the c ustomer: 1. Distributor purchases from Barco. 2.
3. ClickS hare Service a ctiviti es Image 3-3 4. Fill out the service request form Image 3-4 5. Click Subnit & Add Attachme nt . 6. Click Choose File and browse t o the fi l et oa t t a c h . 7. Click A ttach fi le . 8. T o add extra fi les, r epeat the Choose File and Attach fi le action.
3. ClickSh are Service ac tivities An overview will be displayed. Ex tra i nformation can be added. Y our service request is logged. 3.3 Rea chin g the loca l Barco help desk How to reach 1. Go to B arco’ s web sit e, ww w .b arco .com . Image 3-6 2.
3. ClickS hare Service a ctiviti es Image 3-8 12 R5900006 CLICKSHA RE 04/12/2013.
4. Product an d compone nts 4. PRODUCT AND C OMPONENTS Overview • About the ClickShare product • ClickShare speci fi cations • ClickShare Link speci fi cations • About the Base Unit • About the Button • About the Tray • Retrieving the ser ial and version numbers • Mobile Device Support 4.
4. Product an d compone nts Regional v ersion Contain s Accessories included R9861005EU • R9861006BEU • 4x R9861006D01 • R9861006T01 • power cables CEE7 and BS 1363 • wall/ceiling mounting b.
4. Product an d compone nts Range Max. 30m (100 ft) between ClickShare Button and ClickShare Base Unit Encryption AES CCMP Wireless transmission protocol IEEE 802.
4. Product an d compone nts 4.3 ClickShare Link speci fi ca tions Overview Dimensio ns 1 16 mm x 60 mm x 23 mm (4.57” x 2.36” x 0.91”) Weight < 250g Connection with Base Unit USB Vide o Inpu.
4. Product an d compone nts 2 1 3 2 Image 4-3 Base Unit 1 USB port 2 S tatu s LED s trip 3 Standby button Ta b l e 4 - 3 USB port The USB port is used to update the software of both the Base Unit and the Buttons. When plugging in the Button into the Base Unit, the Button is paired t o the Base Unit.
4. Product an d compone nts Back layout of the Base Unit At the back of the Base Unit you can fi nd the rocker switch, the label, the ports and connectors of the Base Unit.
4. Product an d compone nts Image 4-5 V entilati on grids IN and OUT The Base unit sucks air via the top ventilation grid and push hot air out on both sides. Make sure not to cover the ventilat ion grids during operation of the Base Unit. Always keep a free area of minimum 50 mm in front of all vent ilat ion grids.
4. Product an d compone nts 1 USB connector 2B u t t o n 3L E D r i n g Ta b l e 4 - 6 USB connector Using the USB connector the Button can be plugged into a laptop (for sharing your screen) or t he Base U nit (for pairing the But ton to the Base Unit or updating its software).
4. Product an d compone nts Image 4-7 T ray layout Article number The speci fi c article number of the tray can be found at the bottom of it . Do not cl ean the T ray wit h products con tainin g alcohol . T ray is passive, requires no power or b atteries.
4. Product an d compone nts App Used on Logo ClickShare Presenter Android and iOS MirrorOp Sender for Galaxy Samsung G alaxy only 22 R5900006 CLICKSHA RE 04/12/2013.
5. Installi ng Cli ckShar e 5. INST ALLING CLICKSHARE W ARNING : Do not conne ct to the ma ins power dur ing in stallat ion. W ARNING : Only use the antennas that are delivered wit h the product.
5. Instal ling ClickS hare 5.3 W all mounting About wall mounting Use the mounting brackets, inser ted in the ClickShare box, to mount the Base unit on the wall .
5. Installi ng Cli ckShar e 173mm Image 5-1 4. T o mount the Base unit on t he wall, h ook the slots in the brackets ov er the 2 screws in t he wall (front side of the Base unit directed toward s the ceiling or t he fl oor) and pull it downward until it is secured.
5. Instal ling ClickS hare Necessary p arts • Mounting brackets (included in the ClickShare box) • 4 mounting screws and corresponding screwdriv er (not included) How to install 1. Drill four holes in the ceiling according to t h e dimensions indicated in the picture below ( length: 2 77mm, depth: 157mm) 277mm 157mm Image 5-2 Ceiling m ount 2.
5. Installi ng Cli ckShar e Image 5-3 Removal of pre-mount ed screws 3. Install the mounting brackets to the Base Unit as shown on image 5-2. D rive in the four removed Pan Head T10 M 3 screws to secure t he brackets to the Ba se Unit. 4. Insert a plug in each hole (if needed and depending on the ceiling type) and drive in the 4 moun ting screws.
5. Instal ling ClickS hare Image 5-4 Removal of pre-mount ed screws 2. Place the Base Unit on t he rack mount and drive in the four removed Pan Head T10 M3 screws. Refer to “1” on image 5-5. 3. Fasten the antenna to the front panel of the rac k moun t.
6. Conne cting 6. CONNECTING Overview • Video signal c onnections to the Base Unit • Audio connection • LAN connection • Power connection and switching on • Connecting an iOS device •B a s.
6. Connecti ng 1 Image 6-1 Display cabl es connecti on Note: Display cables ar e not included in the Cl ickShare box at purchase. Supported types of displays are: - Single Link D VI -D i s p l a y P o.
6. Conne cting 6.2 Audio connection About audio The ClickShare Button captures the audio output of the user’s laptop and sends it to the Base Unit together with t he video signal. The Base Unit will then mix t he audio signals from all Buttons that are sharing their content .
6. Connecti ng Image 6-4 LAN connect ion 2. Connect the other side to a LAN. 6.4 Power connection and swit ching on W ARNING : Use a power cor d which compli es to loc al regul ations. If not inc luded in the box, contact your local dealer f or a correct power cord.
6. Conne cting If the Base unit does not start up automatically , use the standby button. The standby button at the front can now fully control the unit . Image 6-6 Standby but ton The standby button has the following functions: - When the system is awake, a short push triggers the s ystem to go into standby mode.
6. Connecti ng USB USB HDMI iPad ClickShare Base Unit HD ClickShare Link Image 6-7 iPad co nnection vi a cable 2. Connect an HDMI to DVI video cable to the DVI input of the ClickShare Link or place the convertor from DVI to HDMI on the ClickShare Link and connect an HDMI cable.
6. Conne cting USB USB DVI HDMI Apple T V iPad ClickShare Link ClickShare Base Unit Image 6-12 Wirele ss iPad connecti on 2. Connect an HDMI to DVI video cable to the DVI input of the ClickShare Link or place the convertor from DVI to HDMI on the ClickShare Link and connect an HDMI cable.
6. Connecti ng In this example, we wil l connect to t he wireless network of the Base Unit. If you want to use a dif ferent network, please contac t your IT administrator . - Go into the Apple TV main menu and connect to t he ClickShare Base Unit WiFi (IP address = 192.
6. Conne cting - Return to the Ho me page of the A pp l e TV . Image 6-22 - Calibrate the ClickShare Link to the Apple TV menu by going into the ClickShare Link Base U nit web interface. By calibrating the Link, we make sure that the Apple TV m enu is not shown in the ClickShare composition.
6. Connecti ng Image 6-24 2. Insert the Button into a USB port of yo ur laptop. Image 6-25 38 R5900006 CLICKSHA RE 04/12/2013.
6. Conne cting The LEDs of the Button start fl ashing whit e. On your laptop a new drive appears. T wo situation are possible now: - A launcher is preinstall ed on your laptop (downloaded from th e Base Unit or Barco website, or deployed com pany-wide by your IT department).
6. Connecti ng 6.7 Advanced Use Advanced functionality ClickShare can show the content of up to four wireles s sources or three wireless sources and one ClickShare Link (f or an iPad) on the meeting room display(s) at the same time. A wireless source is a ClickS hare Button, or either an iPad or android device sharing via the ClickShare app.
6. Conne cting 4 users panoramic setup 2 users panoramic setup 1 user panoramic setup 2 1 34 12 1 Image 6-31 For Panoramic projectors which require Dual Link DVI in, use the Barco kit B560 6021 to convert DisplayPort into Dual Link DV I. Image 6-32 DisplayPor t convertor If you are t he fi fth user who wants to share his screen, you are blocked.
6. Connecti ng user 5 5 5 4 users 12 34 Image 6-34 Dual display 2 1 34 5 Image 6-35 Panoramic di splay When you click again, your content is removed and the Base Unit shows the welcome screen again. The cont ent of the previ ous users is not rest ored on the displa y .
6. Conne cting Click To R e s u l t About ClickShare Client to fi nd out the ClickShare software version. Here you can fi nd more informati on on the ClickShare software version. Exit to close ClickShare. The ClickShare icon disappe ars from the system tray and the LEDs of the Button start blinki ng w hite.
6. Connecti ng About shared desktop Depending on your selection, your primary screen or your extended screen will be captured and displayed via ClickShare. That extended screen can be a physical screen or a virt ual screen. With extended desktop you can take advantage of both your laptop s creen and the central meeting room display .
6. Conne cting T o know if your system suppo rts the extended desk top feature, press Wind ow key + P . It should br ing up the following pop-up on screen: Image 6-41 How to select 1. Right click on the ClickShare icon in the system tray (1). Image 6-42 Shared de sktop selec tion A context menu opens.
6. Connecti ng Image 6-43 Speakers Cl ickShare, defaul t 2. Click Playback devices (2). The Sound window opens on the P layback tab. 3. Select Speakers ClickShare (3) and click Set default (4). 4. Click Apply or OK to activate the new setting. Set ClickShare as default in Windows XP 1.
6. Conne cting 2. Click Adjust A udio Properties (1). The Sound and Audio Devices Properties window opens. 3. Select Audio tab (2). 4. Click on the drop down box in the Sound playb ack pane and select ClickShare (3).. 5. Click Apply or OK to activate the new setting.
6. Connecti ng 48 R5900006 CLICKSHA RE 04/12/2013.
7. Preparing the buttons 7. PREP ARING THE BUTTONS Overview • Pairing • Pre-install of the Launcher service 7.1 Pairi ng Pairing of the Buttons with t he Base Unit T o be able t o use a Button it should be assigned to the Base Unit you ar e using.
7. Preparing the but tons Both the LEDs of the Button and the LEDs of the Base Unit are blinking white. This means pairing is in progress. The Base Unit automaticall y checks whether the s oftwar e of the Button i s up to date. I f not, the Base Unit updat es the Button software.
8. Web I nter face 8. WEB INT ERF ACE Overview • Accessing the ClickShare Web Interface • Language setup W eb interface • About C lickShare tabs • Basic settings • W a llpaper (background) s.
8. Web In terface By default, the password is set to ’admin’. The web interface opens. Image 8-1 Web interf ace, startup screen The language of the web interface can be changed. It contains also three tabs: Set up , Mai ntenance and Help . If you cannot fi nd the IP address (e.
8. Web I nter face The following languages are possibl e : • Arabic •S i m p l i fi ed Chinese • T raditional Chinese • Danish •D u t c h •E n g l i s h •F i n n i s h • French •G e r m a n • Italian • Japanese • Korean • Norwegian • Portuguese • Russian • Spanish • Swedish How to change 1.
8. Web In terface Image 8-3 T ab pages 1 Main tab bar 2S u b t a b b a r 3 Information and fi ll out pane 8.4 Basic settings About Basic settings The basic settings contain the following infor m ation: • Meeting room name • Meeting room location • Welcome message T o change the bas ic settings 1.
8. Web I nter face Image 8-4 Setup, basic se ttings The Basic tab is displayed by default. 3. In the Ide nti fi cation section click in an input fi eld and enter - the name of the meeting room - the location of the meeting room - a welcome message wh ich wil l be displayed below the meeting room name and location.
8. Web In terface Image 8-5 A message is displayed to indicate t hat the changes are successful. The new name, location and welcome message are displayed in the lef t top corner of the s creen. 8.5 W al lpape r (bac kgrou nd) sel ectio n About wallpaper When ClickShare starts up, a background (wallpaper) is displayed.
8. Web I nter face Image 8-6 Wal lpaper select ion 3. Select one of the available wallpapers (3) and cli ck Apply (5).. Note: By default a general Barco ClickShare wallpaper and a ClickShare Quick Start Guide wallpapers are avai lable. They are autom atically resized to fi t the aspect ratio of the screen.
8. Web In terface When 2 screens are connected, an extra item Show Display Ident i fi ers appears in the D isplay pane. When checked, a sequence number is displayed on each display .
8. Web I nter face Image 8-9 Add wallpa per The Wallp ape r tab page is displayed. 3. In the Background wallpapers pane, click on the “ + ”s i g n( 3 ) . A browser w indow opens. 4. Select the desired fi le (4) and click Open (5). The content of the fi le is checked and when valid (format and size), the fi le is uploaded (6).
8. Web In terface 2. Click on the delete button to delete the wallpaper . The message Successfully applied changes is displayed on top of the page. 8.7 Display settings About display settings The following settings can be con fi gured for the display(s): • Standby timeout.
8. Web I nter face • Information on supported “Established T imings” (most legacy timings, e.g. 720x400@70H z, 88Hz; 800x600@ 56Hz, 60Hz, 72Hz, 75Hz; ... ; ...) • Supported Standard T iming Identi fi cations (e.g. 1280x1024@ 60Hz, 1600x1200@60Hz,.
8. Web In terface ClickShare position As the base unit supports dual display , an output can be associated with the primary display or with the secondary display . Auto- matically the second input is associated with the f ree display . T o c hange the position, click on the dr o p down box next to ClickShare Position and se lect the position.
8. Web I nter face The following languages are possible: - Arabic - Simpli fi ed Chinese - Tradit ional Chinese -D a n i s h -D u t c h - English - Finnish - French -G e r m a n - Italian - Japanese - Korean - Norwegian - Portuguese - Russia n - Spanish - Swedish Te x t c o l o r 1.
8. Web In terface Image 8-16 Background c olor 2. Drag the marker in the color bar up or dow n until the des ired color is obtained (2). 3. T o change the tint of the selected col or , drag the circler marker in the square until the desired ti nt is obtained (3).
8. Web I nter face Image 8-18 Audio se ttings How to change 1. Log in to the Cli ckS hare web inter face. 2. Click the Setup tab and then the Audio tab. 3. T o enable audio on the Base Unit, check the chec k box next to Enable Audio Functionality . Changin g the aud io setti ng, requi res a r e-pairi ng of t he Button s.
8. Web In terface 4. Select the current name and enter a new nam e. Note: The default hostname is “ClickShare-<serial number>”. 8.12 Advanced set tings: LAN network settings About LAN network settings A network connection can be c on fi g ured through DHCP or by manually entering a fi xed IP address.
8. Web I nter face Image 8-21 Fixed IP addr ess The Advanced tab is displayed. 3. Check the radio button next to Fixed address (3). The IP address, subnet and gateway input opens. 4. Click in the input fi eld of the IP address and fi ll out the 4 fi el ds.
8. Web In terface Image 8-22 WiFi sett ings 3. Enter a public name (SSID) for the wireless network. The default SSID is ClickShare-<serial base number> . 4. If you want to broadcast this SSID, check the checkbox behind Broadcast S SID . 5. Enter a new password and c on fi rm that password.
8. Web I nter face Image 8-23 Access web interface 8.15 Advanced se ttings: access SSH About SSH access SSH (Secured Shell) is a n etwork protocol f or sec ure data communication, remote command-line login, remote comm and execution between networked devices that connect s via a secured channel over an insecure network.
8. Web In terface • the LAN interface settings, • the WiFi settings, • System identi fi cat ion • Historical updates • Subsystem status •S e n s o r s • System management T o check t he syst em statu s 1. Log in to the Cli ckS hare web inter face.
8. Web I nter face Image 8-26 Detail assoc iated devices System Ma nagement Use the Restart System button to restart ClickShare. Use the Shut down System butt on to shutdown ClickShare.
8. Web In terface Image 8-28 Paired but tons, overview The list gives an overview of the Buttons that have in the past been paired to this Base Unit. If a Button has in the meantime been paired to another Ba se Unit, it will st ill appear in this list.
8. Web I nter face Image 8-29 The Button can be r e moved from the l ist by cli cking on Re move Fr om List . ClickShare button manager By clicking o n Download (3), an XM L fi le is downloaded on the PC. This fi le contains all information about the base unit to pair buttons on your PC instead of on the base unit itself.
8. Web In terface The content of the Links tab is displayed. An overview of the con fi gured links is given with the following extra info of t he Link: - The green LED indicates that the Link is connected. - Source name: can b e changed to any name, just by clicking inside the input fi eld and entering a new name.
8. Web I nter face Image 8-31 Start cal ibration 3. Click Start C alib rati on . The calibration process starts. A calibration message with progress bar is displayed on the meeting room display . Use the Apple TV remote to cycle thr ough the top row of icons (t he row with Computers and Settings) on the home screen.
8. Web In terface Image 8-32 Download pag e How to update 1. Download the latest version of the software from Barco’ s website. 2. Log in to the Cli ckS hare web inter face. 3. Click the Maintenance tab (1) and then click Softwa re (2). Image 8-33 Update software The content of the Softwar e tab is displayed.
8. Web I nter face 8.21 Downloads from Base Unit About downloads The launcher service and the ClickShare client software for PC or MAC are stored on the Base Unit and can be downloaded for instal lation on the user’s PC. For more information, s ee "Pre-install of the Launcher s ervice", page 50.
8. Web In terface T o manage the system con fi gur ation 1. Log in to the Cli ckS hare web inter face. 2. Click the Maintena nce tab (1) and then click Con fi guration (2 ).. Image 8-35 Manage system con fi guration The content of the Con fi gurat ion tab is displayed.
8. Web I nter face The following settings are the d efaults: • Meeting room identi fi c ation info is cleared. • Language is set to English. • Custom wallpapers are removed and the default wallpaper is rest ored. • Display resolution is set to auto and standby timer is r eset to in fi nity • Display Identi fi ers are t urned off.
8. Web In terface 3. Use the Up and Down ar row keys to sele ct Load Default S ettings in the boot menu (Grub) and press ENTER . 8.24 Administrato r password About the administrator password The administrator password to log in in the web interface can be changed at any time.
8. Web I nter face The content of the Logging tab is di splayed. Image 8-39 Logging 3. T o create a debug log, check the check box nex t to Debug Logging (3). 4. Reproduce the issue you want to r eport. 5. T o download the current log fi le, cli ck on Downloa d Log (4 ).
8. Web In terface Image 8-41 The content of the C ontact tab is displayed. The Contac t p age contains a link t o the ClickShare hom e page on Barco’s website (3). 3. Click on the link Visit th e Cli ckShare produ ct page . 4. Click Downl oads Image 8-42 All kind of manuals, brochures and software updates can be found on that page.
8. Web I nter face Image 8-43 EULA 3. If desired, click Save ... (3) to save a copy of the agreemen t on your laptop. 4. In the Fi le Download window , c lic k Save . The Save as window opens. 5. Browse to the location wher e to store the EULA fi le and click Save .
8. Web In terface 84 R5900006 CLICKSHA RE 04/12/2013.
9. Software u pdati ng 9. SOFTW A RE UPDA TING Overview • Retrieving software v e rsions • Base Unit software update • Emergency recovery procedure via software recovery stick • Buttons software update 9.1 Retrieving software vers ions Before updating th e software Check the current s oftware version of the Base Uni t and the Button.
9. Softwa re updating The content of the But ton s tab is displayed. Image 9-2 Paired but tons, overview 3. T o get more information on the Butt on fi rmwa re click More.
9. Software u pdati ng As an emergency recovery procedure you can use the software update stick. However , in that case the software will be fully erased and the Base Unit will be ref ormatted. T o update the Base Unit software via the web interface 1.
9. Softwa re updating 5. Browse to the new software version and click Open to start the upload. Note: This should be an ipk fi le. Y ou might have to unzip the fi le downloaded f rom Barco’s website. Note: Updating the s o ftware to t he Base Unit and installing it can take several minutes.
9. Software u pdati ng Image 9-7 Press the Standby button at the front if the unit does not start up automatically . 5. On the keyboard , press F12 . Press F12 immediately after starting up the Base U nit and keep it pressed until a message appe ars on screen asking to enter a password.
9. Softwa re updating The following screen appears. Image 9-10 8. Select the fi rst option and press Enter . A user nam e is requested. Image 9-1 1 9. Enter the user nam e (’barco’). A password is requested. Image 9-12 10.Enter the passw ord (’barco’).
9. Software u pdati ng The following screen appears. Image 9-13 11 . P r e s s ’ y’ on the keyboard to start. The following window appears. Image 9-14 12.Enter the article number of the Base Unit and press Ente r . Image 9-15 Yo u c a n fi nd this number on the label a t the bottom of the Base Unit.
9. Softwa re updating 13.Enter the serial number of the Base Unit and press Enter . Image 9-17 Yo u c a n fi n d this number on t he label at the bottom of t he unit. Format is a 10-digit number . Re fl ashing star ts. Image 9-18 When fi ni shed successfully , a message appears and the unit wil l shut down.
9. Software u pdati ng Image 9-19 The Base Unit automatically checks whether the software of the Button is up to date. If not, t he Base Un it automatically starts updating the soft ware. When the LEDs become static red, the updating (and pairing) process is fi nished.
9. Softwa re updating 94 R5900006 CLICKSHA RE 04/12/2013.
10. Maintena nce of the prod uct 10. MAINT ENANCE OF THE P RODUC T 10.1 Maintenance of your Cli ckShare Maintena nce No speci fi c periodic maintenance is needed.
10. Maintenan ce of the pr oduct 96 R5900006 CLICKSHA RE 04/12/2013.
11. Tr ouble shooting 1 1. TROUB LESHOOTING 1 1.1 Step by s tep support procedure Handle as follow for the Base Unit: 1. Set up the unit in a stand-alone environment. C onnect a keyboard and a monitor , known as working wit h ClickShare . 2. Check if the ba se unit starts up normally .
11. Tr ouble shooting Probl em Cause Soluti on Web interface is not accessible Browser • Use another browser ( versi on). • Check the browser settings. No connection • There are three methods t o access the web interface. Refer to the corresponding chapter of the documentation.
11. Tr ouble shooting Probl em Cause Soluti on The display cables are not correctly connected Insert the display cables to t he displays and the Base Unit. The display does not recog nize or is not able to display the Base Unit output resolution. Change the corresponding setting via the web interfac e.
11. Tr ouble shooting Probl em Cause Soluti on Virtualisati on software like Parallels When using a virtualisation software on Mac OS/X like Parallels, there are two possiblities: 1.
11. Tr ouble shooting 1 1.3 Generating log fi les Log fi les can be generated from the • Base Unit • Client software • Button (included i n Base unit logging) T o generate log fi les from the Base Uni t 1. Login to the ClickShare web interf ace.
11. Tr ouble shooting Image 1 1-3 Client lo gging 2. Reproduce the e rror of bug that occurred. 3. Download the log fi le. 102 R5900006 CLICKSHA RE 04/12/2013.
12. Frequentl y Aske d Quest ions 12. FREQUE NTL Y ASKED QUESTIONS 12.1 List of F AQs Feature s For the latest version of this list, please vi sit m y .b arco .com . 1. Do you support iPad? Supported at t h e end of fi rst quarter of 2013 and it will be backwards comp atible with the fi rst release.
12. Frequentl y Asked Q uestion s Performance 1. What frame rate ca n you guarantee? Our target for the fi rst release i s 20 frames per second. 2. What is the minimum and maximum s upported output r.
12. Frequentl y Aske d Quest ions Practic al 1. What about risk of theft? ClickShare Buttons are designed to avoid a sincere confusion with a USB mass storage device. The C lickShare Button is designed in such a way that people will notice it when walking awa y from the meeting room (weight, size, cable,…).
12. Frequentl y Asked Q uestion s 106 R5900006 CLICKSHA RE 04/12/2013.
13. Ord er info 13. ORDER IN FO 13.1 List of artic les and their order numbers List Order Number ( E-Item) E-Item Description Description R9861005CN CLICKSHARE SE T CN Chinese version of the ClickShar.
13. O rder info 108 R5900006 CLICKSHA RE 04/12/2013.
14. Environ mental inf ormation 14. ENVIRONMENT AL INFORMA TION 14.1 Disposal informati on Disposal Information W aste Electrical and Electronic Equipment This symbol on the product indicates that, un.
14. Environment al inform ation 底架 Cha ssis x 0 x 000 电 源供 应 器 Power Supply U nit x 0 x 000 文件 说 明 书 Paper Manuals 000000 O: 表示 该 有毒有害物 质 在 该 部件所有均 质 材料中的含量均 在 SJ/T 1 1363-2006 标 准 规 定的限量 要求以下 .
Index INDEX A About 3, 13, 16, 19–20 Base U nit 16 Button 19 ClickShare product 13 Documentation 3 Service Guide 3 T ray 20 Access S SH 69 Access web interface 68 Adapter types 7 ClickShare Link 7 A.
Index Status 69 Mobile Device 21 Support 21 O On-screen text format 62 Order info 107 Output ports 61 P Pa ir ing 92 Pairing Buttons 49 Passwo rd 80 Change 80 Plug types 6 ClickShare 6 Pre-install 50 .
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