Instruction/ maintenance manual of the product 699030 Sprint Nextel
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P RO TEGÉ ® Digital Hybrid Key System Keyset User Guide —without Display Item Number 699030 Q UICK G UIDE TO F EA TURE C ODES Feature Code A CCOUNT C ODE E NTRY F71 A GENT L OG O FF /O N F91 ( OFF.
Copyright © 2000 North Supply Company. All Rights Reserved. Sprint and the diamond logo are registered trademarks of Sprint Communications Company L.P .
Content s i Proteg é ® Keyset User Guide - without displa y 1 . How To Use This Guid e . . . . . . . . 1 2 . Your Keyset’s Part s . . . . . . . . . . . . 2 3 . Understanding the Light s . . . . . . . 6 4 . Understanding the Tone s . . . . . . . 7 5 .
Content s i i Proteg é ® Keyset User Guide - without displa y 1 . Mut e . . . . . . . . . . . . . . . . . . . . . . 4 3 2 . Reminder Servic e . . . . . . . . . . . . 4 4 3 . Speed Dial Number s . . . . . . . . . . 4 5 4 . Group Liste n . . . . . . .
1 Proteg é ® Keyset User Guide - without displa y 1. How to Use this Guid e Y our Protegé keyset is the perfect tool for today’s workplace. This guide show s you how to set and use the many advanced and labor-saving features availabl e to you. Some features are only available with specific software versions.
1 2 3 4 5 6 7 8 9 0 OPER ABC DEF GHI JKL MNO PRS TUV WXY HOLD VOL VOL SPEAKER XFR/CONF REDIAL CLEAR FUNCTION [ [ # Sprint R 1 / Introductio n 2. Your Keyset’s Part s Xfr/Conf ke y Redial ke y Clear .
1 / Introductio n 3 Proteg é ® Keyset User Guide - without displa y Clear Ke y Press the Clear key to cancel any task you are in the middle of performing, an d to terminate a call. Do not press the Clear key to cancel a programming task i f you are active on a call, as this will also disconnect you from your call .
1 / Introductio n 4 Proteg é ® Keyset User Guide - without displa y Function Ke y Most feature codes are set and cancelled by pressing this key followed b y dialing one to four digits. Also use this key to access the speed dial number s stored in the “upper” level of the dual function feature keys .
1 / Introductio n 5 Proteg é ® Keyset User Guide - without displa y Speakerphon e The speakerphone enables you to make hands-free calls. If your company doe s not have external paging equipment, pages may be broadcast over keyse t speakerphones.
1 / Introductio n 6 Proteg é ® Keyset User Guide - without displa y 3. Understanding the Lights The lights on your keyset indicate the status of lines, features, and other exte n - sions . The table below describes what each light indicates. The lights are situate d beside each Feature key.
1 / Introductio n 7 Proteg é ® Keyset User Guide - without displa y 4. Understanding the Tone s This table will help you distinguish between the different ring tones you hea r on your keyset.
1 / Introductio n 8 Proteg é ® Keyset User Guide - without displa y 6. Your Protegé Phone Syste m Access To Feature s Y ou may not be able to operate all the features in this guide exactly as written .
9 Proteg é ® Keyset User Guide - without displa y 1. Answering Call s Answering Internal and Outside Call s Answering internal and outside calls is as easy as picking up the handset o r pressing the Speaker key, if you have the Auto Answer feature set to “on” (se e page 54).
2 / Answering Call s 1 0 Proteg é ® Keyset User Guide - without displa y Loud Bell Call Picku p 1 . Keyset is in idle state . 2 . Dial the ringing loud bell (810 or 811) . 3 . Call is connected. Pick up the handset or us e the keyset speaker to talk to the caller.
2 / Answering Call s 1 1 Proteg é ® Keyset User Guide - without displa y 3. Call Forwar d Call Forward gives you the ability to redirect calls from your extension to othe r extensions. Protegé gives you the flexibility to forward some or all of you r calls to one or more extensions depending upon the situation.
2 / Answering Call s 1 2 Proteg é ® Keyset User Guide - without displa y Cancel All Call Forward s 1. Keyset is idle or in use on a call . 2 . Press the Function key and then dial 20 . 3 . Receive confirmation tone . Direct Call Forwar d To activate 1.
2 / Answering Call s 1 3 Proteg é ® Keyset User Guide - without displa y Busy Call Forwar d To activate 1. Keyset is idle or in use on a call . 2 . Press the Function key and then dial 21 . 3. Enter the extension number to which you wan t to forward calls .
2 / Answering Call s 1 4 Proteg é ® Keyset User Guide - without displa y To cance l 1. Keyset is idle or in use on a call . 2 . Press the Function key and then dial [ 24 . 3 . Receive confirmation tone . External Call Forward (ECF ) To activate 1. Keyset is idle or in use on a call .
2 / Answering Call s 1 5 Proteg é ® Keyset User Guide - without displa y FUNCTIO N x x x 2 3 1/2/ 3 FUNCTIO N x x x [ 2 3 Follow Me Call Forward - Prese t To activate 1. Keyset is idle or in use on a call . 2 . Press the Function key and then dial 25 .
2 / Answering Call s 1 6 Proteg é ® Keyset User Guide - without displa y Do Not Distur b To activate DND at your extensio n 1. Keyset is idle or in use on a call . 2 . Press the Function key and then dial 4. - or - Press the designated feature key (DND) .
2 / Answering Call s 1 7 Proteg é ® Keyset User Guide - without displa y Forced Diversio n 1. An incoming call rings at your extension . 2. Press the Function key and then dial 4 . - or - Press the designated feature key (DND) . 3. Call diverts to the attendant .
2 / Answering Call s 1 8 Proteg é ® Keyset User Guide - without displa y.
1 9 Proteg é ® Keyset User Guide - without displa y Calling an Extensio n 1. Dial the extension number . Calling a Virtual Numbe r 1. Dial the virtual number . Calling the Attendant 1. Dial 0 . Calling a Hunt Grou p 1 . Dial the hunt group number . 1.
3 / Making Call s 2 0 Proteg é ® Keyset User Guide - without displa y Voice to Ring Interchange (VRI ) 1. Dial the extension number . 2 . Receive confirmation “click” - no ring tone . 3. Dial 2. Your call overrides the V oice Cal l Allow setting and rings through to the exte n - sion .
3 / Making Call s 2 1 Proteg é ® Keyset User Guide - without displa y Placing an OH V A cal l 1. Dial the extension number . 2. Receive busy tone . 3. Dial 0 . 4. Y ou are connected through the speaker of th e called party . 2 . Off-Hook Voice Announc e (OH VA ) Use the OH VA feature when you want to interrupt a busy extension.
3 / Making Call s 2 2 Proteg é ® Keyset User Guide - without displa y FUNCTIO N 7 [ 1 Placing Outside Call s 1. Press an available trunk or trunk group key . - or - Dial 9 . 2. Dial the number . Using Least Cost Routin g 1. Lift the handset . 2. Press the Function key and then dial 67 .
3 / Making Call s 2 3 Proteg é ® Keyset User Guide - without displa y 4. Redialin g Four redialing options are available to you; Last Number Redial, Automati c Busy Redial, Saved Number Redial and User Saved Number Redial . Last Number Redial (LNR) simply redials the last outside number dialed ou t from your keyset.
3 / Making Call s 2 4 Proteg é ® Keyset User Guide - without displa y Automatic Busy Redial (ABR) To activat e 1. Keyset is idle . 2 . Press the Function key and then dial 78 . To cance l 1 . Press the Clear key . 2 . Receive confirmation tone . Saved Number Redial (SNR) To save a numbe r 1.
3 / Making Call s 2 5 Proteg é ® Keyset User Guide - without displa y To Dial on Any Available Outside Lin e 1. Dial the speed dial number . - or - Press the Function key followed by the desi g - nated feature key . To Dial on a Specific Trunk or Trunk Route , Or With LC R 1.
3 / Making Call s 2 6 Proteg é ® Keyset User Guide - without displa y Pulse to Tone Conversio n 1. Access an outside line key . 2. Dial telephone number (in pulse) . 3. Dial [ . 4. Dial additional required digits (in tone) . Inserting Special Dia l Character s To dial a paus e 1.
3 / Making Call s 2 7 Proteg é ® Keyset User Guide - without displa y Placing a Callback to a Bus y Or Unattended Extensio n To activate 1 . Dial the extension number . 2 . Receive busy tone . - or - Receive no answer . 3 . Dial 5 . 4. Receive confirmation tone .
3 / Making Call s 2 8 Proteg é ® Keyset User Guide - without displa y Responding to a Callbac k To activat e 1. Y our extension rings . 2 . Lift the handset . - or - Press the Speaker key . 3. The call rings through to the extension . To cance l 1. Press the Clear key .
3 / Making Call s 2 9 Proteg é ® Keyset User Guide - without displa y To activat e 1 . Keyset is in idle state . 2 . Dial extension number. Receive busy tone. 3 . Dial 4 . 4. Receive confirmation tone . 5. Music on Hold plays until the called extensio n hangs up .
3 / Making Call s 3 0 Proteg é ® Keyset User Guide - without displa y To activat e 1. Press the Function key and then dial 55 . 2. Enter your extension number. 3. Enter your password . 4. Receive confirmation tone . 5. Receive intercom dial tone . 6.
3 1 Proteg é ® Keyset User Guide - without displa y System Hol d Placing a trunk call on system hol d 1. Keyset is in use on an active call . 2 . Press the Hold key . Retriev e 1. Press held outside line key (flashing green) . - or - Press the Function key and then dial 7 [ .
4 / Call Handlin g 3 2 Proteg é ® Keyset User Guide - without displa y Exclusive Hol d Placing a trunk call on exclusive hol d 1. Keyset is in use on an active call . 2 . Press the Function key followed by the Hol d key . To retriev e 1. Press held outside line key (flashing green ) - or - Press Function key and then dial 7 [ .
4 / Call Handlin g 3 3 Proteg é ® Keyset User Guide - without displa y Auto Transfer Mod e To enabl e 1. Keyset is idle or in use on a call . 2. Press the Function key and then dial 54 . To disabl e 1. Keyset is idle or in use on a call . 2. Press the Function key and then dial 54 .
4 / Call Handlin g 3 4 Proteg é ® Keyset User Guide - without displa y Transferring a Call - Method 2 1. Press the Hold key . 2. Dial the extension number to which you wis h to transfer the call . - or - Press a DSS key (a designated feature key) . 3.
4 / Call Handlin g 3 5 Proteg é ® Keyset User Guide - without displa y No Ring Transfe r No Ring Transfers do not work with intercom calls . To place a no ring transfe r Method 1 1. Press the Function key and then dial 73 . 2. Dial the extension number on which the cal l will be parked .
4 / Call Handlin g 3 6 Proteg é ® Keyset User Guide - without displa y Forming a Conferenc e 1. While active on a call . 2 . Press the Hold key . 3. Dial the extension number to be added to co n - ference . - or - Access an outside line, dial the telephon e number .
4 / Call Handlin g 3 7 Proteg é ® Keyset User Guide - without displa y 7 7 FUNCTIO N x x x x x x FUNCTIO N FUNCTIO N XFR/CON F 5 7 FUNCTIO N 7 4 Putting the Conference on Hol d 1. Press the Hold key . To return to the conferenc e 1. Press the Function key and then dial 7 [ .
4 / Call Handlin g 3 8 Proteg é ® Keyset User Guide - without displa y.
3 9 Proteg é ® Keyset User Guide - without displa y Pagin g and Messagin g Group Pag e 1. Lift the handset . - or - Press the Speaker key . 2. Dial the group paging number . - or - Press the designated feature key . 3 . Receive confirmation tone . External Pag e 1 .
5 / Paging and Messagin g 4 0 Proteg é ® Keyset User Guide - without displa y Tenant Group Pag e 1. Lift the handset . 2. Dial 400 . 3 . Receive confirmation tone . Page Answe r 1. Press the Function key and then dial 59 . 2 . Y ou are immediately connected to the exte n - sion initiating the page .
5 / Paging and Messagin g 4 1 Proteg é ® Keyset User Guide - without displa y Leaving a Message at Anothe r Keyse t Method 1 1. Dial the target extension number . 2. Dial 9 . 3. Receive confirmation tone . Method 2 1. Press the Function key and then dial 96 .
5 / Paging and Messagin g 4 2 Proteg é ® Keyset User Guide - without displa y Answering a Messag e 1. Message Waiting key light is flashing quickly . 2 . Press the Message Waiting key . 3 . Call is placed to the extension that sent th e message . 4 .
4 3 Proteg é ® Keyset User Guide - without displa y Convenience Feature s To activat e 1. Press the Function key and then dial 76 . To cance l 1. Press the Function key and then dial 76 . 1. Mut e The Mute feature disables the handset transmitter and the speaker microphone .
6 / Convenience Feature s 4 4 Proteg é ® Keyset User Guide - without displa y To activat e 1. Keyset is idle or in use on a call . 2 . Press the Function key and then dial 92 . 3. Enter time for reminder in 24 hour format. 4. Receive confirmation tone .
6 / Convenience Feature s 4 5 Proteg é ® Keyset User Guide - without displa y Storing a Speed Dial Numbe r 1. Keyset is in idle state . 2. Press the Function key and then dial 1 . 3. Dial the speed dial directory number . 4. Dial 1 . 5. Enter the telephone number you wish to save .
6 / Convenience Feature s 4 6 Proteg é ® Keyset User Guide - without displa y Assigning a Trunk or Trunk Rout e 1. Keyset is in idle state . 2. Press the Function key and then dial 1 . 3. Dial the speed dial number . 4. Dial 3 . 5. Enter the number of the trunk or trunk rout e you wish to use with the speed dial number .
6 / Convenience Feature s 4 7 Proteg é ® Keyset User Guide - without displa y Activating Group Liste n 1 . While on an active call, press the Speaker key . 3 . Distant party is audible over microphon e speaker . Changing to Full Speakerphone operatio n 1 .
6 / Convenience Feature s 4 8 Proteg é ® Keyset User Guide - without displa y UCD Agent Hel p 1 . While on an active UC D hunt group call . 2 . Press the Function key and then dial 61 . 3 . A message is sent to your supervisor reques t - ing assistance.
6 / Convenience Feature s 4 9 Proteg é ® Keyset User Guide - without displa y Monitoring a UCD Call i n Progress (Supervisor only ) 1 . Press the Function key and then dial 58 . 2 . Enter the extension number you wish to mon i - tor . 3 . Y ou are connected in a muted capacity: yo u can hear but cannot participate .
6 / Convenience Feature s 5 0 Proteg é ® Keyset User Guide - without displa y.
Customizing Your Keyse t 5 1 Proteg é ® Keyset User Guide - without displa y 1 . Three Features For Easie r Dialin g Hot Key Pad, Automatic Line Selection, and Hotline are three features you ca n use to make dialing easier and faster .
7 / Customizing Your Keyse t 5 2 Proteg é ® Keyset User Guide - without displa y Hot Key Pa d To activat e 1. Keyset is idle or in use on a call . 2. Press the Function key and then dial 93 . 3. Receive confirmation tone . To cance l 1. Keyset is idle or in use on a call .
7 / Customizing Your Keyse t 5 3 Proteg é ® Keyset User Guide - without displa y Hotlin e To activat e 1. Keyset is idle or active on a cal l 2. Press the Function key and then dial 9 [ . 3. Enter the directory number of the resource yo u wish to hotline (normally three digits) .
7 / Customizing Your Keyse t 5 4 Proteg é ® Keyset User Guide - without displa y 2 . Three Features For Easie r Answerin g V oice Call, Auto Answer, and Distinctive Ringing are three features that yo u can use to make answering calls easier and faster .
7 / Customizing Your Keyse t 5 5 Proteg é ® Keyset User Guide - without displa y Voice Call s To receive 1. Keyset is idle or in use on a call . 2 . Press the Function key and then dial 98 . To prevent 1. Keyset is idle or in use on a call . 2 . Press the Function key and then dial [ 98 .
7 / Customizing Your Keyse t 5 6 Proteg é ® Keyset User Guide - without displa y Password Chang e Changing your passwor d 1. Keyset is idle or in use . 2. Press the Function key and then dial 97 . 3. Enter the old password . 4. Enter the new password .
7 / Customizing Your Keyse t 5 7 Proteg é ® Keyset User Guide - without displa y Lock/Unlock Locking your phon e 1. Keyset is idle or in use on a call . 2. Press the Function key and then dial 97 . 3. Enter password . 4. Dial # to lock your keyset .
7 / Customizing Your Keyse t 5 8 Proteg é ® Keyset User Guide - without displa y Cancel Operation s To cance l 1 . Keyset is idle or in use on a call . 2. Press the Function key and then dial 69 [ . 4. Cancel Operation s The Cancel Operations feature can be useful for troubleshooting.
7 / Customizing Your Keyse t 5 9 Proteg é ® Keyset User Guide - without displa y FUNCTIO N # 3 2 FUNCTIO N HOL D Programming a Feature Unde r a Feature Key 1. Keyset is idle or in use on a call . 2. Press the Function key and then dial # 3 . 3. Press designated feature key to program fe a - ture to .
7 / Customizing Your Keyse t 6 0 Proteg é ® Keyset User Guide - without displa y Programming a Speed Dia l Number Under a Feature Ke y 1. Keyset is idle or in use on a call . 2. Press the Function key and then dial # 3 . 3. Press the feature key you want to program .
7 / Customizing Your Keyse t 6 1 Proteg é ® Keyset User Guide - without displa y Headset Functio n To enable 1. Press the Function key and then dial 9 # . - or - Press the designated feature key . To cance l 1. Press the Function key and then dial [ 9 # .
7 / Customizing Your Keyse t 6 2 Proteg é ® Keyset User Guide - without displa y To activat e 1. Dial 800 or 801. (Check with your syste m administrator to determine the correc t directory number. ) 2. Music plays through your speakerphone . To cance l 1.
6 3 Proteg é ® Keyset User Guide - without displa y 1. Voice Mai l If you use your voice mail system on a regular basis, we recommend you de s - ignate a feature key as a voice mail “Message Waiting” key. This key light s when you receive a voice mail message.
8 / Voice Mail Feature s 6 4 Proteg é ® Keyset User Guide - without displa y Forwarding to Voice Mai l 1 . Begin by using whichever call forward typ e you prefer (see pages 11 - 15) . 2 . Enter the V oice Mail System general number . 3 . Enter the extension number of the mailbo x where calls will be forwarded .
6 5 Proteg é ® Keyset User Guide - without displa y Glossar y Keyse t Another name for telephone . Specifically, a phone with a numbe r of push buttons or “keys. ” LE D Light Emitting Diode. The light s next to the feature and dual functio n feature keys.
Glossar y 6 6 Proteg é ® Keyset User Guide - without displa y Trun k A telephone line owned by the loca l telephone company that connect s your office telephone system to th e outside world. Also known as a n “outside” line, or “c.o.line. ” UC D Uniform Call Distribution.
Inde x 6 7 Proteg é ® Keyset User Guide - without displa y Class of Service 30, 6 5 Cleaning 7 Clear Key 2, 3 Conference 3 6 Dialing Speed Dial Numbers 2 5 Dialing Voice Mail 6 3 Dial Pad 2, 3 Direc.
Inde x 6 8 Proteg é ® Keyset User Guide - without displa y Lights, Understanding 6 LNR - see Last Number Redia l Lock/Unlock 30, 5 7 Loud Bell 1 0 Messages 19, 41, 6 3 - call me messages 3 9 - delet.
Inde x 6 9 Proteg é ® Keyset User Guide - without displa y Transferring to Voice Mail 6 3 Travelling Class of Service - se e Authority Cod e Trunk 6 6 Trunk (Route) and Speed Dia l Numbers 25, 4 6 U.
7 0 Proteg é ® Keyset User Guide - without displa y Inde x.
Copyright © 2000 North Supply Company. All Rights Reserved. Sprint and the diamond logo are registered trademarks of Sprint Communications Company L.P .
P RO TEGÉ ® Digital Hybrid Key System Keyset User Guide —without Display Item Number 699030 Q UICK G UIDE TO F EA TURE C ODES Feature Code A CCOUNT C ODE E NTRY F71 A GENT L OG O FF /O N F91 ( OFF.
An important point after buying a device Sprint Nextel 699030 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Sprint Nextel 699030 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Sprint Nextel 699030 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Sprint Nextel 699030 you will learn all the available features of the product, as well as information on its operation. The information that you get Sprint Nextel 699030 will certainly help you make a decision on the purchase.
If you already are a holder of Sprint Nextel 699030, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Sprint Nextel 699030.
However, one of the most important roles played by the user manual is to help in solving problems with Sprint Nextel 699030. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Sprint Nextel 699030 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
