Instruction/ maintenance manual of the product G520 series Acer
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Acer Altos G520 series User’ s guide BB!H631!.!FO/ cppl!!Qbhf!j!! Uvftebz-!Bvhvt u!28-!3115!!5; 13!QN.
Changes may be m ade periodicall y to the information i n this publication w ithout obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this man ual or suppleme ntary documents and pu blications.
iii Notices FCC notice Class A devices do not have an FCC logo or FCC IDE on the la bel. Class B devices have an FCC logo or FCC IDE on the label. Once the class of the de vice is determined, refer to the fol lowing corresponding statement.
iv Use conditions This part complies with P art 15 of the FCC Rules. Operation is subject to the following two conditions: (1 ) this device may not cause harmful interfe rence, and (2) this device must accept any interference received, including interference that may cause undesired ope ration.
v Important safety instructions Read these instructions carefully. Save these instructions for future reference. 1 Follow all warnings and i nstructions marked on the product. 2 Unplug this product from the wall outle t before cleaning. Do not use liquid cleaners or aerosol clea ners.
vi d If the product does not ope rate normally when the ope rating instructions are followed. Adjust only those controls that are covered by the operating instructions since improp er adjustment of other controls may result in damage and will often require e xtensive work by a qualified technician to restore the product to normal condition.
Contents Notices iii FCC notice iii Laser compliance st atement iv Importa nt safe ty instr uction s v 1 System tour 1 Product briefing 3 Processor 3 Memory su bsystem 3 Storage 3 Graphics interfac e .
3 Upgrading the system 35 Upgrading the system 37 Install ation precau tions 37 Opening the server 39 Before opening the server 39 To open the front bezel 39 To remove the fr ont bezel 39 To remove th.
Memory Configuration 88 Boot 90 Boot Settings Configuration 91 Boot Device Priority 92 Hard Disk Drives 94 Removable Devices 95 ATAPI CD/DVD Devic es 96 Security 97 To set an Admini strator/ User pass.
System Co oling Fans Do Not Rota te Prope rly 128 Diskette Dr ive Activity Light D oes Not Light 129 Optical Drive Ac tivity Light Does Not Light 129 Cannot Connect to a Server 130 Proble ms with Ne t.
1 System tour BB!H631!.!FO/ cppl!!Qbhf!2!! Uvftebz-!Bvhvt u!28-!3115!!5; 13!QN.
The Acer Altos G520 series server is a powerful dual-processor system loaded with a host of new and inno vative features. The system offers a new stand ard for flexible productivity ideal fo r general business applications, email, we b service and print services.
3 Product briefing This section provide basic inf ormation concerning the configur ation of your Altos G520 sy stem. Processor • Single or dual Intel® Xeon™ proces sor with 800 MHz FSB • Intel.
1 System tour 4 • DAT72 36/72 GB tape backup driv e • AIT1 35/91 GB tape backup drive • DVD-ROM, DVD-RW, D VD-Dual or other optica l drive Graphics interface • On-board ATI RageXL PCI Video with 8MB m emory Networking • Single Gigabit Ethernet port I/O ports • Front • Two USB 2.
5 Caring features Part of Acer’s m ission, as a company that car es about its end users , is to provide features t hat make operation, mai ntenance, and upgrading your system s impler and faster . The Altos G520 is no exception to this rule. The following features and options are provided.
1 System tour 6 Product specification summary Highlighted below are the sys tem’s key feat ures: • Single or dual Intel Xeon processor supporting 800 MHz FSB •I n t e l E7320 core logic chipset .
7 External and internal structure Front bezel Note: One pair of system keys are attached to the rear panel. . No. Description No. Descripti on 1 Front bezel 2 Security keylock 3 System power indicator 4 Hard disk activity indicator 5 Fault indicator 6 LAN1 activity indicator BB!H631!.
1 System tour 8 Front panel Altos G520 with non-Hot Plug hard disk cage installed. Altos G520 with Hot Plug hard disk cage installed. BB!H631!.!FO/ cppl!!Qbhf!9!! Uvftebz-!Bvhvt u!28-!3115!!5; 13!QN.
9 No. Description 1 CD-ROM drive Stop/Eject button 2 CD-ROM drive activity indicator 3C D - R O M d r i v e 4 Volume control 5 CD-ROM drive Headphone/Earphon e port 6 5.
1 System tour 10 Rear panel Altos G520 with redundant power supply unit installed. Altos G520 with fixed single power supply unit installed. BB!H631!.!FO/ cppl!!Qbhf!21! !Uvftebz-!Bvhv tu!28-!3115!!5 .
11 No. Icon Description 1 Main powe r supply cable socket 2U S B p o r t s 3 PS/2 keyboard port 4 PS/2 mouse port 5 VGA/monitor port 6 Serial port 7 8 Gigabit LAN port (10/1 00/1000 Mbps) 9 Expansion .
1 System tour 12 Internal components Altos G520 with non-Hot Plug h ard disk cage installed. Altos G520 with Hot Plug hard disk cage installed. BB!H631!.
13 No. Description 1 Power supply module bays for two redundant PSUs 1 -or- one single standard PSU bay (Man ufacturing optional) 2 Rear system fan 3 Rear system fan screw (to secure the rea r system .
1 System tour 14 System boards Mainboard layout The mainboard becomes ac cessible once you open the s ystem. It should look like the figure shown below.
15 Note: Unless otherwi se indicated, all mainbo ard features indicated on the table be low apply to both the Altos G520 and Altos G520 Basic models. Item Description A 64-bit/66 MHz PCI-X bus slot 1 .
1 System tour 16 US CPU 1 fan header T CPU socket 2 UT CPU 2 fan header V ATA pow er connector W BIOS select jumper X IPM B connector Y Floppy drive conne ctor Z Primary and Secondary ATA connector AA.
17 Hot Plug HDD Cage backplane board layout (SCSI) Label Description 1 122-pin SAF-TE connector 2 80-pin SCSI HDD connector 3 68-pin SCSI HDD connector 4 SCSI HDD management cable conne ctor (I 2 C bus) BB!H631!.
1 System tour 18 Hot Plug HDD Cage backplane board layout (SATA) 5 Power connector Label Description 1 SATA HDD slot Label Description 1 2 3 BB!H631!.!FO/ cppl!!Qbhf!29! !Uvftebz-!Bvhv tu!28-!3115!!5 .
19 2 SATA cable connector 3 HDD backplane power connector (1 0pin) Label Description BB!H631!.!FO/ cppl!!Qbhf!2:! !Uvftebz-!Bvhv tu!28-!3115!!5 ;13!QN.
1 System tour 20 BB!H631!.!FO/ cppl!!Qbhf!31! !Uvftebz-!Bvhv tu!28-!3115!!5 ;13!QN.
2 System setup BB!H631!.!FO/ cppl!!Qbhf!32! !Uvftebz-!Bvhv tu!28-!3115!!5 ;13!QN.
This chapter gives you instructions on h ow to set up the system. Procedures on how to connect peripherals are also explained. BB!H631!.!FO/ cppl!!Qbhf!33! !Uvftebz-!Bvhv tu!28-!3115!!5 ;13!QN.
23 Setting up the system Preinstallation requirements Selecting a site Before u npack ing an d insta lling the syste m, select a suitab le site fo r the system f or maximum efficiency.
2 System setup 24 Connecting peripherals The system unit, key board, mouse, and monitor constitute the basi c system. Befor e connecting any other periphera ls, connect these bas ic peripherals first to test if the s ystem is running properly.
25 To connect the PS/2 mouse Plug the PS/2 mouse cable into t he PS/2 mouse port (green port) located on the rear panel of t he server. BB!H631!.!FO/ cppl!!Qbhf!36! !Uvftebz-!Bvhv tu!28-!3115!!5 ;13!Q.
2 System setup 26 To connect the VGA monitor To con nect the VGA moni tor, simp ly plug the mon itor cab le in to the VGA/monitor port (blue port) located on the rear pane l of the server.
27 To connect the power cable Plug the power cable into the power ca ble socket located on the rea r panel of the server. Then plug the other end of the power cable int o a power outlet.
2 System setup 28 Turning on the system After making s ure that you have properly s et up the syst em and connected all the required c ables, you can now power on the sys tem. To power on the system , press the power butt on on the front panel. The syste m starts up and di splays a welcome message.
29 Power-on problems If the system does not boot after you have applied power, check the following factors that might have caused the boot f ailure. • The external power cable may be loosely connected. Check the power cable connection f rom the power s ource to the power cable socket on the r ear panel.
2 System setup 30 Operating system configuration The Acer Altos G520 series ser ver comes with Ac er EasyBUILD that allows you to conveniently insta ll your choice of operating s ystem. To start using EasyBU ILD, follow the steps below. 1 Locate the EasyBUILD Syst em CD included in the syst em package.
31 Network connection The server has one 10/100/10 00 Mbps Gigabit Etherned LA N port located on the rear panel for fast network connection. To connect to the network, s imply plug the network cable int o the Gigabit LAN port (gray port). Note: The illustration be low shows the Altos G520 Basic server chassis.
2 System setup 32 Tower-to-rack option Aside from its tower configuration, the A cer Altos G52 0 series server can also be mounted in a rack-m odel position. A rack mount k it is avail able fo r customer s who wa nt to con vert a to wer-mou nted sy stem to rack-model design.
33 Turning off the system To turn off the se rver, o n the Win dows ta skbar cl ick on the Start butto n, po int to Shut Down... , select Shut down from the drop-down window then click on OK . You can th en turn off all peripherals connected to your server.
2 System setup 34 BB!H631!.!FO/ cppl!!Qbhf!45! !Uvftebz-!Bvhv tu!28-!3115!!5 ;13!QN.
3 Upgrading the system BB!H631!.!FO/ cppl!!Qbhf!46! !Uvftebz-!Bvhv tu!28-!3115!!5 ;13!QN.
This chapter discusse s the precautionary measures and installation pro cedures you need to know when up grading the system. BB!H631!.!FO/ cppl!!Qbhf!47! !Uvftebz-!Bvhv tu!28-!3115!!5 ;13!QN.
37 Upgrading the system Certain components of t he server are upgradeable such as the drives , the CPU , the memo ry, and the ex pansio n cards . Howev er, for saf ety purposes, we do not recomm end that you perfor m these upgrades yourself.
3 Upgrading the system 38 3 Open the system according t o the instructions beginning on page 39. 4 Follow the ESD precautions desc ribed in this section when handling a server component. 5 Remove any expansion board(s) or peripheral(s) t hat block access to the DI MM socket o r other compon ent con nector.
39 Opening the server Caution! Before you proceed, make sure that you have turned off your system and all peripherals conne cted to it. Read the “Preinstallation instructions” on p age 37. You need to open the server bef ore you can install addit ional components.
3 Upgrading the system 40 2 Open it approximately 90°. 3 Lift it up a little (1) , then m ove it away from the chassis (2) . 4 Remove the upper bezel assembly by pressing the two f inger releases (1) , then lift fro m the bo ttom (2) and remove. BB!H631!.
41 To remove the side panel The side panel is attached t o the server by two (non-re moveable) thumbscrews. To remov e the sid e pane l: 1 Loosen the thumbscrews loc ated at the end of the l eft panel closest to the rea r panel (1) . 2 Slide the left panel slightly rearward (2) , then upwar d (3) before detaching it from the chassis (4) .
3 Upgrading the system 42 2 Pu ll out th e air ba ffle to remove i t from the c hassis (2) . Caution! After completing the component upgrade/replacem ent procedures, do not forget to reinstall the air baffle before replacing the chassis panels.
43 Configuring the Hot Plug HDD cage This se ction i nclude s instru ctions fo r removi ng and install ing th e Hot Plug HDD cage as well a s procedures on how to ins tall a hard disk into the cage’s hard disk ca rrier. Note: The Hot Plug HDD cage feature is only applicable to the Altos G520 model.
3 Upgrading the system 44 b SATS HDD power cable 4 Lo osen the four thu mbscrew s that secu re the ca ge to th e chassi s (1) . 5 Pu ll the ca ge from th e chassi s (2) .
45 To install a hard di sk into the carrier Note: You need not rem ove the Hot Plut HDD cage from the chassis to install a hard disk into the cage’s hard disk carrier. 1 Press the HDD releas e lever (1) , then p ull the hard d isk carri er from the cage (2) .
3 Upgrading the system 46 4 In stall a h ard dis k in the hard di sk carrie r then se cure it w ith the four scre ws you re moved e arlier. 5 Insert the hard disk carr ier into the cage with the lev er fully extended. 6 Push the lever back until it c licks into place.
47 c SCSI HDD power cable 3 Connect the following cables to the backplane board (SA TA): a SATA cable b SATA HDD power cable a b BB!H631!.!FO/ cppl!!Qbhf!58! !Uvftebz-!Bvhv tu!28-!3115!!5 ;13!QN.
3 Upgrading the system 48 4 Insert the Hot Plug HDD cage into the housing (1) , then tighten the fou r thumbscr ews to sec ure it to the cha ssis (2) . 5 Attach the other end of thes e cables to the corres ponding conne ctors on t he main board. Refer to “Mainboard layout ” on page 14 for the location of t he conne ctors.
49 Configuring the non-Hot Plug HDD cage This section includes inst ructions for rem oving and installing the non- Hot Plug HDD cage as well a s procedures on how to ins tall a hard disk into the cage. To remove the cage 1 Turn off the system a nd all the peripherals connect ed to it.
3 Upgrading the system 50 To install a hard disk into the cage 1 Re move the HDD cabl e cage fro m the cha ssis. Re fer to the instructions in the preceding section. 2 Remove the four screws that secure a pr eviously installed hard dis k to the cage then pull the HDD out.
51 To install the cage 1 Turn off the system a nd all the peripherals connect ed to it. 2 Unplug all cables from the power outle ts. 3 Place the system unit on a f lat, stable surfa ce.
3 Upgrading the system 52 Installing and removing storage devices The system support s one 3.5-inch and three 5.25-inch int ernal storage devices. The system comes pre-inst alled with a floppy drive and a CD- ROM drive. The two empt y 5.25-inch half-height bays allow you t o install additional drives s uch as another optical dr ive or a tape drive.
53 To install a 5.25-in ch storage device Prior to inserting any dev ice into a 5.25 inch device bay, y ou must attach mo untin g rails t o it. Note : Contact you local Acer deale r or authorized service center to purchase the 5.25 inch device m ounting kit.
3 Upgrading the system 54 2 Insert the CD-ROM drive into t he drive bay until the locking tabs click. 3 Connect the power and bus cables to the new dr ive.
55 Upgrading the CPU This section includes inst ructions for r emoving and installing a CPU. To remove a CP U with heatsink Before install ing a n ew CPU i n a sock et, remov e first an y previ ously installed CPU from t hat socket. Important: Before re moving a CPU from the ma inboard, make sure to create a backup file of all important data.
3 Upgrading the system 56 Lift the CPU locking lever until it is fully extended (1) . Gently unseat and pull the CPU from the socket (2) . Warning! The hea tsink becomes very hot when the syste m is on. NEVER touch the hea tsink with any metal or with your h ands.
57 4 To install the CPU to its sock et, follow the steps below: Insert the CPU into t he socket (1) . Lower the CPU locking lever to secure the CPU (2 ) .
3 Upgrading the system 58 5 Replace the heatsink on top of the CPU (1) . Using a screwdrive r, loosen the screws t hat hold the heatsink assembly in place (2) . Plug the CPU fan in to the m ainboard (3) . For help locating the CPU fan c onnectors on the mainboard, s ee “Mainboard layout” on page 14.
59 Upgrading the system memory This se ction i nclude s instru ctions fo r removi ng and install ing a memory mod ule. The Server Boards Alt os G520 each provides four DDR266 / DDR333 DIMM site s in two DI MM bank s. The max imum memory capaci ty is 8GB for either DDR266 or DDR333 memor y.
3 Upgrading the system 60 To remove a DIMM Before installing a new DIMM in a socket, remove first any prev iously installed DIMM fr om that socket. Important: Before re moving any DIMM from the mainboa rd, make sure to create a ba ckup file of all important data .
61 4 Ali gn the n insert the DIMM i nto the s ocket (1) . 5 Press the holding clips inward to lock t he DIMM in place (2) . Note: The DIMM socket is sl otted to ensure proper installation. If you insert a DIMM but it does not fit e asily into the socket, you may have inserted it incorrectly.
3 Upgrading the system 62 Replacing the Backup Battery The lithium battery on t he server board powers t he RTC for up to 10 years in the absence of power. When the battery s tarts to we aken, it loses voltage, and the ser ver settings stored in CMOS RAM in t he RTC (for example, the date and time) may be wrong.
63 9 Remove the new lithium batter y from its package, and, being careful to observe t he correct polarity, insert it in the bat tery socket. 10 Reconnect or replace any internal components you needed to discon nect o r remove. 11 Replace the server’s cover.
3 Upgrading the system 64 Installing an expansion card This section explains how t o install an expansion car d. The onboard expansion slots support PCI (Peripheral Component Interc onnect) cards. Note : The BIOS setup automatical ly detects and assigns resources to the new device (applica ble only to Plug-and-Play expansio n cards).
65 6 Align the card in an empty slot on the mainboard. 7 Ins ert the br acket wi th the ca rd into the sele cted slo t (1) . Make sure that the car d is properly seated. 8 Secure the card by moving the ex pansion card locking lever back to the locked position (2) .
3 Upgrading the system 66 Installing a redundant power supply module The Altos G520 serve r power subsystem c onsists of two hot-s wappable power supply module bays that accept standar d 610-watt power supply modules. The sys tem comes bundled with only a single power supply module leaving one power supply module bay empty.
67 To install a redundant power supply module 1 Remove the screw securing the cove r of the empty optional power supply module bay, then remove t he cover. 2 Slide the redundant power supply module into the empty bay until you feel resistance. BB!H631!.
3 Upgrading the system 68 3 Press the module handle to s ecure the power s upply module to the bay. 4 Verify that the power indicators on both the main power supply and on the newly installed redundant power s upply are illuminated (green).
4 BIOS setup BB!H631!.!FO/ cppl!!Qbhf!7:! !Uvftebz-!Bvhv tu!28-!3115!!5 ;13!QN.
This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters. BB!H631!.
71 BIOS setup BIOS setup is a hardwar e configuration program built into your system's B asic Inp ut/O utput Sy stem (BI OS). Si nce most sy stems are already properly configured and optimized, ther e is no need to run this utility.
4 BIOS setup 72 Entering BIOS setup Power on the server to start the s ystem POST (Power O n Self Test) process. During bootup, pr ess <F2> to ente r the BI OS setup screen. Note: Note: You must press <F2> while the system is booting. This hot key does not work at any other time.
73 • Press F1 for Gener al Help on using the BIOS setup. • Press F10 to save chan ges an d clos e the BI OS setup . • Press Esc to close the BIOS setu p. In the d escript ive tabl e follo wing each of t he screen illus tration s, setting s in boldface are the default and sugges ted parameter settings.
4 BIOS setup 74 Main The Main menu displays bas ic and important inform ation about the system. Thes e information is neces sary for t roubleshooting and may be required when asking for t echnical support. The la st two pa rameters o n the s creen l ets you define the syste m’s time and date settings.
75 Processor Type Processor brand ID string Speed Calculated processor speed Count Number of processors detected System Memory Size Amount of physical memory detected System Time Configures the system time in 24ho ur format HH:MM:SS System Date Configures the system date.
4 BIOS setup 76 Advanced The Advanced menu contains par ameter values t hat define how the system behaves on startup. Warning! Be cautious in setting parameter values in the Advanced menu a s any incorrect valu e may cause the syste m to malfunction. Press Enter to ent er the sub menu scr een of th e parame ters show n in the screen below.
77 Processor Summary and Configuration The Processor Sum mary/Configuration subm enu displays general information about the ins talled processor (s) and lets you define advanced settings.
4 BIOS setup 78 IDE Configuration The IDE Configuration subm enu lets you define the par ameter se ttings related to the ha rd disk/s. Parameter De scription Option Onboard P-ATA Channels Controls state of integrated P-ATA controller. Disabled Primary Secondary Both Onboard S-ATA Channels Controls state of integrated S-ATA controller.
79 S-ATA Ports Definition Defines priority between S-ATA channels. A1-3 rd M / A2-4 th M A1-4 th M / A2-3 rd M Mixed P-ATA / S-ATA Lets yo u re move a P-A TA a nd replace it by S-ATA in a given channel. only one channel can be S-ATA. N/A Primary IDE Master Selects submenu with additional device deatils.
4 BIOS setup 80 Primary/Secondary/Third/Fo urth IDE Master/Slave These items let you sele ct the IDE hard disk parameters tha t the system supports. Parameter Descri ption Option Device Type of IDE device Vendor Vendor of the selected IDE device Size Size of th e ID E dis k Type Driver type Not Installed Auto CD-ROM ARMD BB!H631!.
81 LBA/La rge Mode Selects the hard disk drive translation method. For drivers with more than 5 04 MB, the LBA mode is necessary. Disabled Auto Block (Multi- Sector Trans- fer) Mode Enhances disk performance de pending on the hard disk in use.
4 BIOS setup 82 S.M.A.R.T Enables or disables the S.M.A.R .T (Self- Monitoring, Analysis and Reporting Technology) function of the internal h ard disk. If 'Auto' is selected, BIOS setup will ena- ble the S.M.A.R.T function if the dri ver supports it.
83 Floppy Configuration The Floppy Configuration submenu display s the type of floppy drive installed in the serve r. Parameter Description Optio n Floppy Drive A Floppy disk drive type None 720 KB, 3.5-inch 1.44 MB, 3.5-inch 2.88 MB, 3-5-inch Onboard Flopppy Controller Allows BIOS to enable or disable the floppy controller.
4 BIOS setup 84 Super I/O Configuration The PCI/PnP Configuration submenu let s you specify the set tings for the PCI devices. Parameter De scription Opt ion Serial Port A Address Option that is used by other serial port is hidden to prevent conflicting settings.
85 USB Configuration The USB Configuration submenu let s you specify the set tings for the legacy device s and USB 2.0. Parameter Descriptio n Optio n USB Function When set to disabled other USB op tions are gray ed out . Disab led Enabled Legacy USB Support Enables legacy USB support.
4 BIOS setup 86 Port 60/ 64 Emulati on Should be enabled for full USB legacy support. Disabled Enabled USB 2.0 Controller Enables USB 2.0 Disabled Enabled USB 2.0 Controller Mode Set transfer rate at 480Mbps (Hi) o r 12Mbps (full) FullSp eed HiSpeed Parameter De scription Option BB!H631!.
87 PCI Configuration The PCI/PnP Configuration submenu let s you specify the set tings for the PCI devices. Parameter Descriptio n Optio n Onboard Video Enables or disables VGA controller. Disabled Enabled Dual Moni tor Video Grayed out if onboard video is set to disa- bled.
4 BIOS setup 88 Memory Configuration The Memory Configurat ion submenu provides infor mation about the DIMMs detect ed by BIOS. The DIMM number is printed on the mainboard, see page 14 for help locating them. Parameter De scription Option DIMM 1A DIMM 1B DIMM 2A DIMM 2B Non-User configurable informational dis- play.
89 Memory Retest When enabled, BIOS will activate and retest all DIMMs on next boot. Automati- cally reset to disabled. Disabled Enabled Memory Remap Featu re Enable or disable rem apping of over- lapped PCI memory ab ove physical mem- ory. Disabled Enabled Memory Spari ng Grayed out if current memory configura- tion does not support sparing.
4 BIOS setup 90 Boot The Bo ot menu allows you to specify the pref erred sett ings during system boo tup. Press Enter to ent er the sub menu scr een of th e parame ters show n in the screen below.
91 Boot Settings Configuration The Boot Settings Configurat ion submenu lets you specif y the preferre d settin gs for syst em bootu p. Parameter Descripti on Option Quick Boot Allows the system to boot faster by skipping some POST routines. Disabled Enabled Quiet Boot Enables or disables the Quiet B oot func- tion.
4 BIOS setup 92 Boot Device Priority The Bo ot Device Priority submenu let s you specify the boot se arch sequence during the POST proce ss. Bootup Num-Lock Sets the power on state for Numlock. Off On PS/2 Mo use Support Enable this parameter if you i ntend to use a mouse or trackball with a PS/2 interface.
93 BIOS setup will display an err or message i f the drive(s) specifie d is not bootable. Parameter Descriptio n 1st Boot Device Sets the device from which the system w ill first attempt to boot up. 2nd thru 5th Boot Device Sets the device from which the system will attempt to boot up when previoius attempts fail.
4 BIOS setup 94 Hard Disk Drives The Hard Disk Dri ves submenu lets you specify the devices t hat will be considered as the prim ary and secondary har d drives. Parameter De scription 1st Drive Sets the device to be considered the p rimary hard drive.
95 Removable Devices The Removable Devices s ubmenu displays the type of removable devices available in the sy stem. BB!H631!.!FO/ cppl!!Qbhf!:6! !Uvftebz-!Bvhv tu!28-!3115!!5 ;13!QN.
4 BIOS setup 96 ATAPI CD/DVD Devices The ATAPI (Advanced Technology At tachment Packet Int erface) CD-ROM submenu displays the type of ATAPI CD -ROM available in the system.
97 Security The Security menu allows you to safeguard and prot ect the system from unauthorized use by setting up access pas swords. Parameter Descriptio n Optio n Administrator Password Prevents unauthorized access to the BIOS setup Not Installed Installed User Password Secures your system against una u- thorized use.
4 BIOS setup 98 Set User Password Press Enter to change the User pass- word. N/A User Access Leves Grayed out unless Admin password i s set. No Access View Only Limit ed Full Access Clear User Password Grayed out unless Admin password i s set. Press Enter to clear the user pass- word.
99 To set an Administrator/User password 1 Use the up/down keys to highlight a passwor d parameter (Admin istrato r Password or User P assword ) then p ress Enter . A password box will appear. 2 Type a password then press Ent er . The password may consis t of up to six alphanum eric characters (A-Z, a-z, 0-9).
4 BIOS setup 100 Server The Server menu allo ws you to config ure the system pa rameters . Parameter De scription Option System Management Press Enter to enter the submenu screen. N/A Serial Console Featur es Press Enter to enter the submenu screen. N/A Event L og configuration Press Enter to enter the submenu screen.
101 Resume on AC Power Loss When set to Stays Off, Front Panel Switch Inhibit (in BIOS Security menu) is disabled . Stays Off Power On FRB-2 Policy Controls action if boot processor is disa- bled or not. Retry on Next Boot Disable FRB2 T ime r Late POST Timeout Controls time limit for add-in card detec- tion.
4 BIOS setup 102 System Management The System Ma nagement submenu displays s pecific syst em information. The following is f or reference purpose s only, your system configuration may var y.
103 Serial Console Features The Serial Console Features submenu allows you to configure serial port settings. Parameter Descriptio n Option BIOS Redirection Port If enabled, BIOS uses the specifie d serial port to redirect the console to a rem ote terminal.
4 BIOS setup 104 Flow Control If enabled, the system uses the flow con- trol selected. No Flow Control CTS/RTS XON/XOFF CTS/RTS+CD Terminal Type PC-ANSI VT100+ VT-UTF8 ACPI Redirec- tion port Enable or disable ACP I OS Headless Con- sole Redirection. Disabled Serial A Serial B Parameter De scription Option BB!H631!.
105 Event Log Configuration The Event log configuration subm enu allows you to configured t he event log setting. Parameter Descriptio n Option Clear All Event Logs Enable to clear logs. Disabled Enabled BIOS Event Logging Allows logging of BIOS events.
4 BIOS setup 106 PCI Error Logging Enable or disable P CI error logging. Disabled Enabled FSB Error Logging Enable or disable Front-Side Bus log- ging. Disabled Enabled Hublink Error Logging Enable or disable Hub link error logging. Disabled Enabled Parameter De scription Option BB!H631!.
107 Exit The Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit opt ions then press Ent er . Parameter Descriptio n Save Changes and Exit Saves changes made and close the BIOS setup. Pressing F10 can also be use d.
4 BIOS setup 108 Load Custom Defaults Loads the custom settings for all BIOS param eters as saved by user. Save Custom Defaults Saves custom settings for all BIOS parameters.
109 Upgrading the BIOS The upgrade utility allows you to upgr ade the BIOS in flash mem ory. The code and data in the upgrade file include t he following: • On-board BIOS, ATA-100 RAID BIOS, and PXE.
4 BIOS setup 110 Note: Review the instructions distributed with the upgrade utility before attempting a BIOS upgrade. Review also any relea se notes in the release n otes file that accompanies the ne w version of the BIOS.
111 3 If yo u selec ted opt ion 1, to automa ticall y upda te the syst em BIOS: The system will exec ute the AfuDOS update ut ility to update the BIOS. When the update is c omplete, the ut ility will display a green box with a message that says “Completed Succe ssfully.
4 BIOS setup 112 Changing the BIOS Language You can use the BIOS upgra de utility to change the language t he BIOS uses for mes sages and the Setup pr ogram. Use a bootable diske tte containing the Acer fla sh utility and language files . 1 Boot the computer with the boot able diskette in driv e A.
113 2 Move the recovery jumper at J1D1 from pins 13 and 14 to cover pins 14 and 15. 3 Insert a bootable diskette c ontaining the file AMIBOO T.ROM into the A: diskette drive . 4 Plug the system into the A C power source and power it on. 5 A blue screen will be displayed and the rec overy process w ill automatically run.
4 BIOS setup 114 Clearing the Password If the us er or admi nistrato r passw ord(s) is lost o r forgo tten, mo ving th e password clear jum per into the “clear” position clears bot h passwords. The password clear jum per must be r estored to its or iginal position before a new pa ssword( s) can b e set.
115 BIOS Error Messages When a recoverable er ror occurs during the POST, the BIOS displays an error mess age describing the problem. Error Message Explan ation GA20 Error An error occurred with Gate A20 when switching to protected mode during the m emory test.
4 BIOS setup 116 FDC Failure Error occurred trying to access diskette drive con- troller. HDC Failure Error occurred trying to access hard disk controller. Checking NVRAM..... NVRAM is be ing checked to see if it is valid. Update OK! NVRAM was invalid and has been updated.
117 BIOS POST Beep Codes The table below lists the POST error beep codes. Pr ior to system video initialization, the BIOS uses these beep codes t o inform users of e rror conditions. The beep code occurs only when a critical error oc curs or when the BIOS fails to boot t o the operating system .
4 BIOS setup 118 BIOS Recovery Beep Codes An error or warning c ondition at boot can result in a s eries of beeps being issued known as "beep codes.” Thes e beeps have a code that identifies syst em or PCI card events. F or example, some Acer RAID cards have beep codes.
119 Configuration and BIOS Select Jumpers Configuration Jumper [J1 7] Jumper Name Pins Wha t happ ens at syst em reset.. . CMOS clear 2-3 If these pins ar e jumpered, the CMO S settings will be cleared on the nex t reset. These pins should be jumpered on 1-2 for normal operation.
4 BIOS setup 120 BIOS Select Jumper [J29] Password Clear 6-7 If these pins are jumpered, administrator and user passwords will be clear ed on the next reset.
Appendix A: Troubleshooting BB!H631!.!FO/ cppl!!Qbhf!232 !!Uvftebz-!Bvh vtu!28-!3115!! 5;13!QN.
This chapter helps you identify and solve problems that might occur while you are using the system. BB!H631!.!FO/ cppl!!Qbhf!233 !!Uvftebz-!Bvh vtu!28-!3115!! 5;13!QN.
123 For any problem that y ou are encountering, first ensure you are using the latest fir mware and files . Firmware upgrades include updat es for BIOS an d the h ot-swap contro ller (H SC).
Appendix A: Troubleshooting 124 • Are th e proce ssors ful ly seated in the ir socke ts on the server board? • Are all standoffs in t he proper location and not touching any components, causing a .
125 1 Turn off the syst em and all external per ipheral devices. Disconnect each of device from t he system, e xcept for the keyboard and t he video monitor. 2 Make sure the syste m power cord is plugged into a pr operly grounded AC outlet. 3 Make sure your video display monit or and keyboard are cor rectly conne cted to t he system.
Appendix A: Troubleshooting 126 Specific Problems a nd Corrective Actions This section provides possible solutions for these specific problem s: • Power light does not light. • No characters appear on s creen. • Characters on the scr een appear distorted or incor rect.
127 requirements. • Make sure the memor y DIMMs have been populated acc ording to the syste m requir ements. • Remove the memory DIM Ms and re-seat them. • Make sure the process or(s) co mply wi th the sy stem requ irements. • Make sure the processor (s) have been populated according to t he system require ments.
Appendix A: Troubleshooting 128 system req uiremen ts. • Remove the processor(s) and r e-seat them. If you are using an add-in video controlle r board, do the following: 1 Verify that the video wor ks using the onboard video controller . 2 Verify that the video c ontroller board is fully s eated in the server board connector.
129 • Have your fans speeded up in response to an overheating situation? • Have your fans speeded up in response to a fan that has fail ed? • Are th e fan p ower con necto rs prope rly conn ecte.
Appendix A: Troubleshooting 130 Cannot Connect to a Server • Make sure the network cable is securely at tached to the correct connector at the sys tem back panel. • Try a different networ k cable. • Make sure you are using the cor rect and the current drivers.
131 The add-in adapter stopped working without apparent cause. • Try reseatin g the a dapter first; th en try a differ ent slo t if nece ssary. • The network driver files m ay be corrupt or dele ted. Delete and then reinstall the drive rs. • Run the diagnostics.
Appendix A: Troubleshooting 132 Problems with Applicat ion that Ran Correctly Earlier Problems that oc cur after t he system hardwar e and software have been running correctly s ometimes indica te equipment failure. However, they can als o be caused by file corrupt ion or changes to the software configur ation.
133 the SCSI bus. See your drive docum entation for details on setting the SCSI ID for your driv es. • If using ATA drives, verif y that the mas ter/slave set tings are set correctly. See your dr ive documentation for det ails on setting t he master/slave s ettings.
Appendix A: Troubleshooting 134 POST code 1-4 (LSB , bit1, bit2, MSB) Display boot 80 POST c ode Left rear of board Each LE D can be Off, Green, Amber, Red See the POST code table Fan Pack Fault Warn .
Appendix B: ASM Quick Installation Guide BB!H631!.!FO/ cppl!!Qbhf!246 !!Uvftebz-!Bvh vtu!28-!3115!! 5;13!QN.
This appendix shows you how to install the ASM software package. BB!H631!.!FO/ cppl!!Qbhf!247 !!Uvftebz-!Bvh vtu!28-!3115!! 5;13!QN.
137 Installing ASM Acer Server M anager (ASM) consists of the ASM Console and t he ASM Agent. These two component s are both required t o perform serv er management task s. System requirements ASM requires TCP/IP c onnectivity between the AS M Console and the ASM Agen t.
Appendix B: ASM Quick Installation Gui de 138 2 Insert the EasyBUILD Management CD int o the server’s CD-ROM drive. The installation sequence will aut omatically be display ed. 3 Select the option for ASM installation. The installation wizard will be init ialized.
Appendix C: Altos G520 Rack Installation Guide BB!H631!.!FO/ cppl!!Qbhf!24: !!Uvftebz-!Bvh vtu!28-!3115!! 5;13!QN.
This appendix shows you how to install the optional rack mount kit for Acer Altos G520. BB!H631!.!FO/ cppl!!Qbhf!251 !!Uvftebz-!Bvh vtu!28-!3115!! 5;13!QN.
141 System rack installation Aside from it s tower configurat ion, the Altos G520 ser ver system can also be mounted in a rack-m odel position. A rack mount kit is availa ble for customers who wa nt to mou nt a ser ver towe r system in a server rack.
Appendix C: Altos G520 Rack In stallation Guide 142 Vertical mounting hole pattern The four vertical r ails of a rack c ontain mounting holes arranged in a manner sh own i n the fi gure b elow: The system occ upies 5U in the rack. Count the U positions and hole numbers from the bottom up.
143 Screw types for rack installation The following screws are used in the mounting proces s for the Acer Altos G520 and other r ack-mount components. Screw type Figure Usa ge 1 #8-3 2 x 0.25 inch Securing the inner mounting rails to th e serv er 2H e x h e a d #6-32 0.
Appendix C: Altos G520 Rack In stallation Guide 144 Installing the system into the rack The Altos G520 Rack m ount kit contains the s erver tray, t wo sets of rack brackets and mounting rails.
145 Installing cage nuts Cage nuts are used to se cure system and ot her components to t he vertical rails in t he rack. To install cage nuts: • Insert the lower lip of the cage nut over the bottom of t he opening at the back of a rail. • With your fingers, pinch the cage nut r ack fastener and push in until the top lip locks into posi tion.
Appendix C: Altos G520 Rack In stallation Guide 146 5 Extend the middle sliding piece of each m ounting rail forward until it clicks. 6 Install the server t ray into the rack by first caref ully aligning the inner rails with the f ully extended middle mounting rails on the rack.
Appendix D: SA T A RAID Configuration BB!H631!.!FO/ cppl!!Qbhf!258 !!Uvftebz-!Bvh vtu!28-!3115!! 5;13!QN.
This appendix shows you how to create SA T A RAID. BB!H631!.!FO/ cppl!!Qbhf!259 !!Uvftebz-!Bvh vtu!28-!3115!! 5;13!QN.
149 Configuring the onboard SATA RAID This section briefly shows how to create RAID 1 (mirror) volume with onboard SATA RAID function. How to enable the onboard SATA RAID function Load BIOS default setting 1 Power on the server to st art the sys tem POST (Power On Self Test) process.
Appendix D: SA T A RAID Configuration 150 4 Sel ect Facto ry Defau lt and YE S to loa d the de fault se ttings. 5 Exit the configuration utility and press <Ctrl> + <Alt > + <Del> to reboo t the serve r. Create RAID 1 volume 1 Select Configuration from M anagement Menu.
151 Save and Exit Embedded RA ID C onfiguration Utility 1 When RAID configuration and initialization is complete, pres s <Esc> in the Management Menu and select YES to exit the Embedded RAID Configuration Utilit y. 2 Press <Ctrl> + <Alt> + <Del> to reboot the s erver.
Appendix D: SA T A RAID Configuration 152 BB!H631!.!FO/ cppl!!Qbhf!263 !!Uvftebz-!Bvh vtu!28-!3115!! 5;13!QN.
Appendix E: RAID Configuration BB!H631!.!FO/ cppl!!Qbhf!264 !!Uvftebz-!Bvh vtu!28-!3115!! 5;13!QN.
This appendix shows you how to create RAID. BB!H631!.!FO/ cppl!!Qbhf!265 !!Uvftebz-!Bvh vtu!28-!3115!! 5;13!QN.
155 Configuring the SCSI/SCSI RAID HBA This section briefl y shows how to crea te a RAID 1 (mirror ) volume. This feature requires installation/presence of LSI Logic 20320-R or LSI Logic 22320-R U32 SCSI controllers .
Appendix E: RAID Configuration 156 4 In Hot Spare field, pres s Space key to c hange the hard disk to [Y es]. Note: In the Hot Spare field, if you change settings, you will see the following message s. Press the DELETE key to ignore it. WARNING: Data on driv e will be LOST! Press DELETE if data loss OK or any ot her key to cancel.
157 Create RAID1 Volume 1 After the server has rebooted, press <Ctrl> + <M> to enter the MegaRAID Configuration Utilit y again. 2 Select Configuration from M anagement Menu. 3 Select New Configuration from t he Configuration menu and select YES to continue.
Appendix E: RAID Configuration 158 4 After selecting the dr ives, press <F10> and s elect YES to s tart the initialization process. 5 When initialization is complete, press any key to c ontinue. 6 Press <Esc> to return to the Mana gement Menu.
Appendix F: Diagnostic Code Checkpoints BB!H631!.!FO/ cppl!!Qbhf!26: !!Uvftebz-!Bvh vtu!28-!3115!! 5;13!QN.
This appendix includes tables of codes and error messages that may be encountered when operating the system. BB!H631!.!FO/ cppl!!Qbhf!271 !!Uvftebz-!Bvh vtu!28-!3115!! 5;13!QN.
161 POST Code Checkpoints Each of the four LEDs can have one of four st ates: Off, Gr een, Red, or Amber. The LED diagnost ics feature consis ts of a hardwar e decoder and four dual color LED s. During POST, t he LEDs will disp lay all normal Port80 codes repres enting the progress of the BIOS POST.
Appendix F: Diagnostic Code Checkpoints 162 05 OFF G OFF G Initializes the interrupt controlling hardware (generally PIC) and interrupt vector table. 06 OFF G G OFF Do R/W test to CH-2 count reg. Initialize CH-0 as system timer. Install the POSTINT1Ch handler.
163 0A G OFF G OFF Initializes the 8042 compa tible K ey Boar d Controller 0B G OFF G G Detects the presence of PS/2 Mouse 0C G G OFF OFF Detects the presence of Keyboard in KBC Port 0E G G G OFF Testing and initialization of different Input Devices. Also, update the Kernel Variables.
Appendix F: Diagnostic Code Checkpoints 164 2C G G R OFF Initi alizes different devices. Detects and initializes the video adapter installed in the system that have optional ROMs 2E G G A OFF Initializes all the output devices 31 OFF OFF R A Allocate memory for ADM module and uncompress it.
165 3B G OFF R A Te st fo r tota l mem ory installed in the system. Also, check for DEL or ESC keys to limit memory test. Display total memory in the system. 3C G G R R Mid POST initia lization of chipset registers. 40 OFF R OFF OFF Detect different de vices (Parallel ports, serial ports, and coprocessor in CPU.
Appendix F: Diagnostic Code Checkpoints 166 78 G R R R Initializes I PL devices controlled by BIOS and option ROMs. 7A G R A R Intializes remaining option ROMs. 7C G A R R Generate and write contents of ESCD in NVRam. 84 R G OFF OFF Log errors encountered during POST.
167 A2 R OF F A OFF Takes care of runtime image p repar ation for different BIOS modules. Fill t he free area in F 000h segment with 0FFh. Initializes the Microsoft IRQ Routing Table. Prepares the runtime language module. Disables the system configuration display if needed.
Appendix F: Diagnostic Code Checkpoints 168 Bootblock Initializati on Code Checkpoints The Bootblock initialization code se ts up the chipset, m emory and other components bef ore system memory is availa ble.
169 Check point Diagnostic LED Decoder Description G=Green, R=Red, A+Amber MSB LSB D2 R R G R Disable CACHE beforfe memory detection. Execute full memory sizing module. Verify that flate mode is enabled. D3 R R G A Disable CACHE before memory detection.
Appendix F: Diagnostic Code Checkpoints 170 Check point Diagnostic LED Decoder Description G=Green, R=Red, A+Amb er MSB LSB D7 R A G A Restore CPUID value back into register. The Bootblock-Runtime inter face mod ule is mo ved to system memory and control is given to it.
171 Bootblock Recovery Code Checkpoint The bootblock recovery code get s control when the BIOS det ermines that a BIOS recover y needs to occur becaus e the user has forc ed the update or the BIOS checksum is corrupt.
Appendix F: Diagnostic Code Checkpoints 172 Check point Diagnostic LED Decoder Description G=Green, R=Red, A=Amber MSB LSB EF A A A G Read error occured on media. Jump back to checkpoint EB. F0 R R R R Search for pre-defined recovery file name in root directory.
173 Check point Diagnostic LED Decoder Description G=Green, R=Red, A=Amber MSB LSB FF A A A A The flash has been updated successfully. Make fl ash wri te disab led. Disable ATAPI hardware. Restore CPUID value back into register. Give control to F000 ROM and F000: FFF0 h.
Appendix F: Diagnostic Code Checkpoints 174 BB!H631!.!FO/ cppl!!Qbhf!285 !!Uvftebz-!Bvh vtu!28-!3115!! 5;13!QN.
175 Index A Acer Server Manager (ASM) 123 , 137 system requirements 137 ASM Agent 137 ASM Console 137 system setup 137 install ASM Agent 137 install ASM Console 138 B BIOS setup 71 Advanced 76 Boot Se.
176 S SCSI cable cage configuration 49 installing cage 51 installing hard disk 50 removing cage 51 SCSI HBA setup 155 SCSI RAID HBA 155 SCSI RAID HBA setup 155 Serial ATA ports 4 Storage 3 system boar.
An important point after buying a device Acer G520 series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Acer G520 series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Acer G520 series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Acer G520 series you will learn all the available features of the product, as well as information on its operation. The information that you get Acer G520 series will certainly help you make a decision on the purchase.
If you already are a holder of Acer G520 series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Acer G520 series.
However, one of the most important roles played by the user manual is to help in solving problems with Acer G520 series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Acer G520 series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
