Instruction/ maintenance manual of the product 4000i Smart Technologies
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SMART Board 4000i TM Interactive Whiteboard Installation Guide.
FCC W arning T rademark Notice Copyright Notice © Portions of this software are copyrighted by Intel Corporation. Portions of this software are copyrighted by ParaGraph, a business unit of V adem.
Important Inform ation i Import ant Information Please read this manual carefully before setting up and usin g the Rear Projection SMAR T Board 4000i interactive whiteboard . With proper care, your 4000i shou ld provide years of trouble-fre e service.
ii Important Inform ation A VERTISSEMENT pour les clients européens Le 4000i doit être ut ilisé uniquement avec les systèmes de distribution d’aliment ation européens TN et TT . Le 4000i ne convient pas au x systèmes de distribution d’alimentation plus anciens de type IP utilisés da ns cert ains pays européens.
Important Inform ation iii Other W arnings and Safety Precautions For operating safety and to avoid damaging t he unit, follow these warnings and precautio ns. • Move the cabinet with care. Quick stops, excessive force and uneven surfaces ca n overturn t he cabine t.
iv Important Inform ation • If you require replacement part s, ensure t he service technician uses the repla cement parts specified by SMART T echnologies Inc. or parts with the same char acteristics as the original. • The projector that comes with the 4000i includes a lamp component that cont ains mercury .
Contents v Content s Important Information .................................................. .......................................... i Other Warnings and Safety Precautions ......... ............. ................ ................ ....... iii List of Figures .
vi Contents Using the 4000i .................................................................................. .................. 41 Starting the 4000i ........... ................ ............. ................. ............ ................. .......
List of Figures vii List of Figures The Major Components of the 4000i ............... ................ ................ ................. ........... 2 The Pen Tray and the Control Panel ......... ................ ................ ................ ...
viii List of Tables List of T ables States of the Projector ........ ............. ................ ............. ................ ............. ............. ..... 7 Startup Scenarios ............ ................ ................ ............. .....
Getting to Know the 4000i 1 Getting to Know the 4000i The Rear Projectio n SMART Board 400 0i interactive whiteboard is a slim cabinet with an integrated LCD projector and a 66" (167.6 c m) inte ractive whiteboard (measured on the diagonal), which is sp ecially designed for enhanced rear pr ojection clarity .
2 Getting to Know the 4000i Figure 1: The Major Components of the 40 00i Y ou can purchase optional comp onents for th e 40 00i, such as a videoconferencing shelf to house your videoco nferencing camera, and a room co ntrol module to integrate the 4000i with a room control system.
Getting to Know the 4000i 3 The Pen T ray and the Control Panel The pen tray cont ains the following tools: • the eras er , for removing electron ic ink • four styluses, for creating dif ferent co.
4 Getting to Know the 4000i NOTE: After you press a control p anel button to change the display source, wait a few seconds while the projector synchronizes th e vi deo signal.
Getting to Know the 4000i 5 The Connection Panel The connection panel is a conv enient location for connecting the laptop umbilical and other peripheral device and data source cab les.
6 Getting to Know the 4000i The Power and Laptop Um bilical Connections The power connections are at the back of the 40 00i, beside the co nnection panel.
Getting to Know the 4000i 7 The Ep son 9300i Projector The 4000i comes with an Ep son 9300i multimedia projector for you to inst all in the cabinet. This projector has be en selected for it s high resolution and it s uniform brightness and clarity . Also, its lamp has a life expect ancy of 7,000 hours.
8 Setting Up the 4000i Setting Up the 4000i T o set up the Rear Projectio n SMART Bo ard 4000i interactive whiteboard, you m ust install th e projector and an in ternal computer , and power up the 4000i. If you have other devices in your setup, read the applicable p ages of this section to learn how to inst all these peripherals.
Setting Up the 4000i 9 Inst alling the Laptop Shelf Y ou can install the lapto p shelf on either side of the cabinet. Y ou should install the shelf before you install th e computer , because it’ s easier to remove the plastic hole covers when the computer is not inside the cabinet.
10 Setting Up the 4000i 1. Insert th e J-hook into the ha ndle recess that’s on the sa me side o f the cabi net as the guest laptop shelf, and flip it into place.
Setting Up the 4000i 11 1. Choose the side on which you want to mount the shelf. Also select which of th e three height options you want to use. 2. Using the hex-head screwdriver that come s with your videoconferencing shelf kit, remove the thr ee 1/4-20 x 1/2" fa steners as sh own.
12 Setting Up the 4000i 4. If you’re installing the mounting arm on the same side as the IR receiver , detach the receiver and leave it tem porarily dangling. 5. Carefully slide the mounting arm onto the si de of the cabinet, ensur ing that the cables remain in the channel and are not pinche d.
Setting Up the 4000i 13 7. Hook the shelf to t he keyholes in the mountin g arm, ti ghtening the thumbscrew to secure the shelf. 8. Y ou can use the J-hook to manage th e cables along the side of the cabinet. If you haven’t already installed th e J-hook, clip it to the handle on the side of the 400 0i.
14 Setting Up the 4000i Removing the Rear Access Panel Y ou must remove the rear access panel before you can install devi ces inside the cabinet, su ch as the inter nal comput er and the projector . After you install these devic es, replac e the rear access panel to keep yo ur equipment secure.
Setting Up the 4000i 15 Inst alling the Projector T o in stall the projector , attach the mount ing br acket to the cabinet, atta ch the projector to the mounting bracket, conn ect the cable extensions, and finally an gle the pr ojector towards the large mirror inside the cabinet.
16 Setting Up the 4000i 4. From the back of the 4000i (with the rear access panel re moved), put the mounting bracket on the bottom of the cabinet. When you do this, rest the arms of the mount on the floor behind the 4000i.
Setting Up the 4000i 17 6. Slightly loosen the four protruding screw s that are on the bottom of the projector . 7. Set the projector on the flat plate of t he mountin g bracket with the four protruding screws on the bottom of the projector slippi ng through the large part of the keyhole slots in the plate.
18 Setting Up the 4000i When you complete this step, your unit will look like this: 9. Locate the projector ca ble bundle that’ s on the left side of the cabinet (when yo u’re facing the front of .
Setting Up the 4000i 19 10. Connect the power cable labeled Projector AC to the projector ’s Power port. The other end shou ld be connected to the power bar inside the 4000i.
20 Setting Up the 4000i 12. Insert the two 1/4-20 hex socket screws from the accessory kit through th ese holes and into the threaded insert s in the arms, and tighten them using the 3/16 " hex key . 13. T ighten the screws that hold the mounti ng bracket to the cabinet using the 3/16" hex key .
Setting Up the 4000i 21 15. T urn the projector adjustment knob on th e mounting bracket until the projector has moved about 3/8" (1 cm ). (Y ou’ll fine-tune this s etting on page 32.) 16. T ighten the four mounting sc rews that hold the p rojector to the mou nting bracket using the M4 hex key .
22 Setting Up the 4000i Inst alling the Internal Computer When you install the internal computer , use the cable extensions that are bundled in the cabinet along with the co mputer ’s AC powe r cable. Set your computer on the right side of th e projecto r (when you’re facing th e front of the un it).
Setting Up the 4000i 23 9. Insert the two AA batteries from the keyboard accessory kit into the wireless keyboard and set the keyboard in the keyboard ho lder . 10. T ighten the straps around the computer to hold it in place. Connecting a Guest Laptop T o hook up the guest laptop, connect it to the cables in the laptop umbilical bundle.
24 Setting Up the 4000i Figure 1 1: Connecting the SMART USB Adapt er to a Guest Laptop The 4000i comes with th e umbilical cables already conne cted to the connection panel. However , if your cables become det ached from the p anel, see page 5 3 for instructions on reconnecting them.
Setting Up the 4000i 25 Connecting a VCR or DVD Player (Optio nal) Y ou can connect other video devices to the 4000i for display on the interactive screen . These devices could be a VCR, DVD pla yer or docume nt camera. The method of con nection and the type of connector d epend on the type of video signal that the device sends out.
26 Setting Up the 4000i NOTE: Y ou can only connect an audio c able from either a VCR or a DVD player , but not both. The connection p anel only accommodates the RCA ja cks from one external audio input sour ce. 3. Connect the VCR/DVD player po wer cable to the power bar (if there’ s a free outlet) or to a room outlet.
Setting Up the 4000i 27 Connecting a Printer to the I nternal Computer (Optional) Y ou can connect a standard DB25 printer cable (not provided) from the printer’s parallel port to the Printer port on the connection panel. T his makes th e pr inter available for the inte rnal computer only .
28 Setting Up the 4000i Connecting the Internal Computer to a Network Y ou can connect a st andard male -to-male RJ45 network cable (n ot provided) from the room’ s network outlet to the Network jac k on the connection panel. When you do this, the internal computer can access the network.
Setting Up the 4000i 29 Connecting an External Sound System (Optional) The sound from your selected input source goes into the 4000i’ s audio board where the sig nal is amplified sufficiently for th e levels needed b y the internal speakers.
30 Setting Up the 4000i Connecting an External Monitor or Projector (Optional) Y ou can send the video signal to anoth er RGB vi deo source , such as an external projecto r or a monitor .
Setting Up the 4000i 31 Powering up the 4000i When you’ve connecte d all your devices to the 40 00i, you’re ready to conne ct the main po wer cable and power up the inte rnal computer and the projector . After you do this, you must finalize your inst allation, as described in the next section ( page 32).
32 Finalizing the Installation Finalizing the Inst allation With your computer and projector on, you mu st finish setting up your Rear Projection SMAR T Board 4000i intera ctive whiteb oard.
Finalizing the Installation 33 1. Loosen the lockdown bolt on the und erside of the projector mou nting bracket using a 7/16" wrench (in the accessory kit) . 2. With these fasteners loosened, shif t the entire projector mo unting bracket to the right or to the lef t.
34 Finalizing the Installation 5. T ighten the lockdown bolt to prevent the projector plate from shif ting. 1. Adjust the appropriate sp ring-loaded screws that hold the moun ting bracket using the 7/16" nut driver from the access ory kit (see the illustration).
Finalizing the Installation 35 Customizing the A/V Mute Screen Y ou can customize the A/V mute image that’ s di splayed when the projector is n’t receiving a video signal or when it’ s powering down.
36 Finalizing the Installation Configuring the Computer and Projector Settings For optimal configura tion of the 4000i, this section includes a number of recommen ded settings for both your computer and the pr ojecto r inside the 4000i.
Finalizing the Installation 37 When you receive the 4000i, th e projector settin gs are optimized for you. However , if these settings are altered, you may need to reset them (see p age 55). The Network ON setting allows the projector to go into standby mode instead of completely powering down.
38 Finalizing the Installation 1. If you haven’t already done so, power on the computer and the pr ojector . T o power on the projector , press the Projector St andby button on the control panel. NOTE: If the projector is of f, you must press the projector ’ s Power button.
Finalizing the Installation 39 Orienting the Interactive Whiteboard T o acc urately re spond to a fing er or pen tr ay to ol touch, the computer needs to kn ow the exact location of the projected image on the screen . Y ou give the computer this informa tion when you orient the interactive whiteboard.
40 Finalizing the Installation Matching the Computer ’ s Resoluti on to the Projector ’ s Resolution T o make the most of the 4000i’s high resolution display , set the resolution setting of any computer used with the 4000i to the op timal resolu tion of the projec tor , which is 1400 x 1050 pixels.
Using the 4000i 41 Using the 4000i After you conne ct your peripheral devices to your Rear Projection SMART Board 4000i interactive whitebo ard and set up your proje ctor and computer , you’re ready to use the powerful tools that make up the 4000i and SMAR T Board software.
42 Using the 4000i T able 2: Startup Sce narios What Y ou See System/Projector S t ate What Y ou Should Do A blank screen and the Lamp S tatus LED blinking very slowly The projector is in stand by mode, with the la mp off. Press the Projector S t andby button on the control p anel.
Using the 4000i 43 Underst anding the Control Panel LEDs The control panel cont ains four LEDs: • one set of three LEDs that indicate th e active disp lay source fo r the 400 0i • the Lamp S tatus.
44 Using the 4000i Adjusting the Projector Settings Y ou can adjust the brightness and contrast leve ls for each source independently of all other sources. The 4000i then saves yo ur settings. Fo r exampl e, if you incr ease the b rightness of the display from the VCR, the brightness for the comp uter ’s display is unaf fected.
Using the 4000i 45 Changing the Display Source The Display Source bu tton lets you switch between three input devices for video an d audio input, and control over the intera ctive whiteboard. Y ou’ll know whic h is the current source from the Active Display Source LED.
46 Using the 4000i Changing V ideo Display Sources T o see the video output from the DVD player (o r the device connected using the S-video port on the conn ection panel), pres s the Display Source button until the V ideo IN LED illuminates.
Using the 4000i 47 If the image on the screen is too large or too small, check that the re solution setting for your laptop. The projector in the 4000i scales all resolutio ns from 640 x 480 pixels and up .
48 Using the 4000i • Keyboard, a virtual keyboar d for entering text in an applica tion • the Floating T ools, a virtua l palette o f annot ation tools • the SMART Board Control Pa nel, a utility that lets yo u configure the interactive whiteboard, including the pen tray tools Y ou can use Notebook soft ware to create and save annot ations.
Maintaining and Troublesho oting the 4000i 49 Maint aining and T roubleshooting the 4000i Yo u r Rear Projection SMART Boar d 4000i interactive whiteboard sh ould provide years of trouble-free service. However , you should periodically clea n its component s so it can display the best possible image.
50 Maintaining and Troublesho oting the 4000i The back of the interactive screen is well prot ected by the cabin et. However , if it must be dusted, or if a mark has been m ade on its surfa c e, dab it gently with a sof t cloth that’ s spraye d with standard , alcohol-free glass cleane r .
Maintaining and Troublesho oting the 4000i 51 1. Shut down the projector (s ee page 48) a nd unplug it when the lamp has coo led down. 2. Open the front doors of the 40 00i and disc onnect all cables that are conne cted to the projector , including the power cable.
52 Maintaining and Troublesho oting the 4000i 6. As you hold the mounting bracket, remove the screws that hold the arms of the mounting bracket to the con nection panel br acke t. T o do this, use the 3/16" hex key . 7. Gently tilt the mounting bracket until t he arms are resting on the floor behind the cabinet.
Maintaining and Troublesho oting the 4000i 53 Replacing the Projector Lamp and Air Filter In general, you should replace your projector la mp after 7 ,000 hours of use. At the same time, you should replace the air filter with the one th at you’ll receive with the replacem ent lamp.
54 Maintaining and Troublesho oting the 4000i Figure 24: The Laptop Umbilica l Cables (Connection Panel End) 1. Connect the Comp uter 2 V ideo cable to the video (female) por t (see Figure 23 on page 53) . 2. Connect the Compute r 2 Serial cable to the Laptop Serial IN (male) port.
Maintaining and Troublesho oting the 4000i 55 Adjusting the Projector Settings The projector is configured for optimal pe rf ormance within the 400 0i. However , if these settings are altered, you can easily restore them. By setting the standby mode to Network On , you allow the projector to go into st andby mode instead of full sleep mode.
56 Maintaining and Troublesho oting the 4000i Adjusting the Front Doors If the bottom of a door scrapes the base of the cabinet or if the ga p between the doors is slightly wider toward the base of the cabinet, yo u can adjust the doors by adjusting the hin ges.
Maintaining and Troublesho oting the 4000i 57 Troubleshooting If you discover a problem with your 4000i, r ead th e hints and tip s in this section to isolate and resolve the problem. Most problems result from in correct cabling, an incorrect compu ter setting or improperly installed or configured software , including the video card settings.
58 Maintaining and Troublesho oting the 4000i T able 4: Interpreting the Lamp S tatus LED Y ou can also use the three LEDs on the projector (Power , Lamp S tatus and T emperature) to interpret the st atus of the projector . Read the Epson PowerLite 9300i Multimedia Projector User ’s Guide for inform ation on interpreting these LEDs.
Maintaining and Troublesho oting the 4000i 59 T able 5: T roubleshooting Image Prob lems T able 6: Troubleshooting Remote Control and the USB Cable Problems Problem Cause Possible Remedy The image is too high or too low on the interactive screen Projector misalignment Use the Lens Shif t buttons on the projector to adjust the image posit ion.
60 Maintaining and Troublesho oting the 4000i T able 7: T roubleshooting T ouch and Control Problems Problem Cause Possible Re solution There’ s no touch control on the interactive screen Software problem Make sure SMART Board sof tware is running. Open the SMAR T Board Control Panel and check the st atus of the interactive wh iteboard.
Appendix A: Disassembling and Reassembling the Cabine t 61 Appendix A: Disassemblin g and Reassembling the Cabinet If you remove the side p a nel, you can access a n umber of import ant component s, like the SC8 controller and the communication s hub.
62 Appendix A: Disassembling and Reassembling the Cabine t 2. If you need better access to the cabinet, unlock the wheels b y pressing the caster t ab locks on each wheel and rolling the unit to a more convenient location . Press the caster tabs in the opposite direction to lock the wheels again.
Appendix A: Disassembling and Reassembling the Cabine t 63 1. Shut down the videoconferen cing unit, disconnect it, and remove it from the videoconferencing shelf. 2. Loosen the thumbscrew under the shelf and then lift the she lf from the mounting arm.
64 Appendix A: Disassembling and Reassembling the Cabine t 1. Remove the two hex socket screws (shown below) using th e 5/32" hex key from the accessory kit. 2. Remove t he two he x screws on the rear of the cab inet using th e 5/32" he x key from the accessory kit.
Appendix A: Disassembling and Reassembling the Cabine t 65 3. With one hand grasping the p anel’ s side handle and th e other hand on top, pull the side panel off the ca binet. NOTE: This procedure requires two people. 1. Reach inside the side panel openin g to disconnect the MOD8 cable and the power cable at the back o f the screen.
66 Appendix A: Disassembling and Reassembling the Cabine t 2. Loosen the four captive fasteners on the b ack corners of the interactive whiteboard using the Phillips No. 2 screwdriver from the accessory kit. S tart with the two bottom fasteners and then loosen the top two (you may require a step stool to reach these fasteners).
Appendix A: Disassembling and Reassembling the Cabine t 67 1. Using the 5/32" hex key from the accessory ki t, remove the safety screw that’s located inside each side handle. With the screen removed, you’ll find it easiest to reach inside the cabinet and remove the screw through the hole above the ha ndhold.
68 Appendix A: Disassembling and Reassembling the Cabine t 3. With you and your p artner grippin g a side handle with one hand and sup porting the top of the cabinet with th e other , care fully lif t the top half of the cabinet of f the base and plac e it on the f loor .
Appendix A: Disassembling and Reassembling the Cabine t 69 3. Using the same hex key , replace a safety screw in each handle. 1. With you r assistant, gras p the screen by the si de and bott om corne rs and care fully lift it onto the two keyhole slots ne ar the top corners of the cabinet.
70 Appendix A: Disassembling and Reassembling the Cabine t 2. T ighten the four captive fasteners on th e back corners of the in teractive whiteboard using the Phillips No. 2 screwdriver from the accessory kit. Tighten the two bottom fasteners and then the top two.
Appendix A: Disassembling and Reassembling the Cabine t 71 1. Align the three t abs on the side panel with the slot s in the cabinet and then slide the panel onto the cabinet. 2. Reinsert the two screws on the rear of the cabin et using the 5/32" hex key .
72 Appendix A: Disassembling and Reassembling the Cabine t 1. If you removed a mounting arm, as descri bed on page 63, replace it and insert the three hex socket screws as shown below . 2. Feed th e videocon ferencin g unit’s cables thro ugh the appropriat e hole in th e mounti ng arm.
Appendix A: Disassembling and Reassembling the Cabine t 73 1. Replace the two hex socket screws shown belo w using the 5/32" hex key from the accessory kit. (If you’ve at tached the vid eoconferencing mounting arm, you’ve already replaced one of these scr ews.
74 Appendix A: Disassembling and Reassembling the Cabine t 4. Reinstall the gue st laptop shelf on the right side of the cabi net and tighten the thumbscrew underneath the shel f. 5. If you moved the cabinet, unlock the wheels by pressing the caster tab locks on each wheel, and then return th e cabinet to its origin al position.
Appendix B: Understanding the Cab ling in the 4000i 75 Appendix B: Underst anding the Cabling in the 4000i Figure 29: Cable Schema tic C om m un ica tio n s H ub (2 0 -0 028 9) Ep son PowerLi te 9300i.
76 Appendix B: Understanding the Cab ling in the 4000i T able 8: Schematic Cable Summary No. Cable 1 S-video Port on the Connection Pan el 2 Computer 1 Network Port on the Connection Panel 3 Composite.
Appendix B: Understanding the Cab ling in the 4000i 77 Item Label Part No. Description Qty Remarks Video Cables 27 V05 93-104 RCA composite video cable M/M 1 From the Composite V ideo jack (via couple.
78 Appendix B: Understanding the Cab ling in the 4000i T able 9: Cable Summary C07 93-00376 I²C MOD8 cable 1 Between the communication s hub and the interactive screen B C01 93-027 RS-232 serial M/F .
Customer Suppor t 79 Customer Support Cont acting SMART T echnical Support SMART’ s T echnical Support team welcomes your call. However , you may first want to cont act your local rese ller if you e.
80 Customer Suppor t Returning Defective Merchandise The cabinet of the 40 00i is covere d by a two- year limited equipment warranty from SMART T ech nologies Inc .
Index 81 Index A Accessing the Back of Cabinet 14 Adjusting Brightness and Contrast 44 Computer Power Settings 36 Interactive Pen Display Orientation 39 Projected Image 32 Projector Settings 44, 55 Re.
82 Index I Image Quality 40 Installing 8 External Monitor or Pro jector 30 Guest Laptop 23 Internal Computer 22 Laptop Shelf 9 Printer 27 Projector 15 Removing the Rear Access Panel 14 SMART Board Sof.
Index 83 R Registration 80 Remote Control 7 Removing Cabinet Components 61 Interactive Screen 65 Projector 51 Rear Access Panel 14 Videoconferencing Sh elf 63 Replacing Rear Access Panel 14 Replacing .
99-00582-00 REV A0 Suite 300, 1207 1 1th A venue SW Calgary , AB CANADA T3C 0M5 Main Switchboard: 1.888.42.SMART (Canada/U.S.) or +1.403.245.0333 (all other countries) Support T el.: 1.866.518.6791 (Canada/U.S.) or +1.403.228.5940 (all other countries) Support Fax: +1.
An important point after buying a device Smart Technologies 4000i (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Smart Technologies 4000i yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Smart Technologies 4000i - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Smart Technologies 4000i you will learn all the available features of the product, as well as information on its operation. The information that you get Smart Technologies 4000i will certainly help you make a decision on the purchase.
If you already are a holder of Smart Technologies 4000i, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Smart Technologies 4000i.
However, one of the most important roles played by the user manual is to help in solving problems with Smart Technologies 4000i. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Smart Technologies 4000i along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
