Instruction/ maintenance manual of the product 50 Siemens
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HowTo Communication for the open minded Siemen s Enterpri se Comm unica tions www.si emens.co m/open Issue 1.0 Siemens Enterpris e Communications GmbH & Co KG Munich, 09/07/2010 Germany OpenStage@.
Open Communications Principles and Bes t Practices 24/09/2010, page 2 Scope This document provides a best practice guide on setting up, operating, servicing, and troubleshooting OpenStage phone in an Asteris k environment.
Open Communications Principles and Bes t Practices 24/09/2010, page 3 Con tents Scop e 2 Contents 3 Pre par ati on 4 Supplyi ng Pow er for th e Phon es 4 Connecting OpenStage Phones to the IP Networ k 6 802.
Open Communications Principles and Bes t Practices 24/09/2010, page 4 Preparation This chapter c ontains al l informatio n that is ne cessary to connect an OpenStage p hone to an Asterisk based communication system. This includes the power su pply option s (PoE or external supply) for ea ch OpenStage mod el and its possible side car combinations.
Open Communications Principles and Bes t Practices 24/09/2010, page 5 Energy s aving mo de To reduce the energ y consumption to a minimum, O penStage ph ones offer an en ergy saving mode. The disp lay backlight ( phone and Key Module, if attache d) is switc hed off after a con- figurable timeout.
Open Communications Principles and Bes t Practices 24/09/2010, page 6 Power consumption [W] - Gigabit Ethernet variants Energy sav ing mode Idle state During call (hand set) Ringing (max. vol.) # of Key Modules Busy Lamp Field Power over LAN (802.3af) Power via OpenStage switched-mode power su pp l y Power over LAN (802.
Open Communications Principles and Bes t Practices 24/09/2010, page 7 b) advertise and receive QoS par ameters, c) advertise th e power requiremen ts to the LAN access s witch by means of an "Ex- tended Powe r via MDI” TLV. Note: LLDP-MED shou ld only be used with LLD P enabled n etwork access switches.
Open Communications Principles and Bes t Practices 24/09/2010, page 8 parameters must be set or u p dated. When all th ese parameters have been sent to the ph one, it is ready for o peration. For further in formation, p lease refe r to the WPI Developer’ s Guide [8].
Open Communications Principles and Bes t Practices 24/09/2010, page 9 Using OpenStage@Aster isk This chapter con tains some tips and tricks for operating OpenStage ph ones with Asteri sk. It is not intended to be exhaustive, but provides some major topics and solutions from differ- ent successful cust omer projects .
Open Communications Principles and Bes t Practices 24/09/2010, page 10 Call Completion (CCBS/CCN R) Call comple tion is a telepho ny feature which t akes actio n on a failure to complete a call. It allows for notifying th e calling user wh en the called user is available ag ain.
Open Communications Principles and Bes t Practices 24/09/2010, page 11 ¾ Do Not Disturb Event ¾ Diverted Event Î Services on the Ope nStage device: ¾ Make Call ¾ Answer Call ¾ Hold Call ¾ Retri.
Open Communications Principles and Bes t Practices 24/09/2010, page 12 Multi Address Appearance (MAA) A telephone is no rmally associate d with a directo ry number, or, generally, with a SIP AoR.
Open Communications Principles and Bes t Practices 24/09/2010, page 13 Example: Ope nStage operates i n MAA mode. Further info rmation ca n be fo und at: http://wiki.
Open Communications Principles and Bes t Practices 24/09/2010, page 14 Logging and T racing OpenStage ph ones are perfect. But if someth ing should go wrong anyhow, the c ustom er service needs tools to f o cus on the probl em. Service effort is needed, but sh ould be min i- mized.
Open Communications Principles and Bes t Practices 24/09/2010, page 15 Local and Remote Trac ing The phone is able to write intern al trace files, and to send the trace data to a re mote syslo g server. The tracing can be configured in a differentia ted way by setting discrete trace l e vels for each service.
Open Communications Principles and Bes t Practices 24/09/2010, page 16 Example Screen: O penStage 80 represented in the HUSI M Phone Tester.
Open Communications Principles and Bes t Practices 24/09/2010, page 17 Limita tions Not known yet :-) Referenc es [1] TIA-811-A : Performance and Interoperability Requ irements for Voice-ov er-IP (VoIP) Fea- ture Telephones ( http://www.tiaonline.org/st andard s/technology/voip/documents/TIA- 811-A-final-for-glo bal.
Communication for the open minded Siemen s Enterpri se Comm unica tions www.si emens.co m/open ©Siemens Enterprise Communications GmbH & Co. KG Siemens Enterprise Communications GmbH & Co.
An important point after buying a device Siemens 50 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Siemens 50 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Siemens 50 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Siemens 50 you will learn all the available features of the product, as well as information on its operation. The information that you get Siemens 50 will certainly help you make a decision on the purchase.
If you already are a holder of Siemens 50, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Siemens 50.
However, one of the most important roles played by the user manual is to help in solving problems with Siemens 50. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Siemens 50 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
