Instruction/ maintenance manual of the product 300 Siemens
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Hicom 300 optiset E basic s.
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3 User Guide Introduction .............................................................................................. 5 Standar d Features ................................................................................... 6 Inter nal and External Dialling .
4 Optional Features .................................................................................. 22 Individual Abbre viated Dialling ................................................................ 22 System Abbre viated Dialling ...............
5 Intr oduction This guide is designed to assist extension users on a Siemens Hicom 300 Communications System to use all authorised features. Your extension may not be authorised ∗ ∗ ∗ ∗ ∗ to use all features. The Siemens representative can confirm features that are available to you.
6 Internal and External Dialling Handset operation - lift handset, listen for internal dial tone - dial the required extension number or external number preceded by line access code (code is normally .
7 Call T ransf er You may transfer an internal or external call from your extension to any other extension or to the switchboard. Transfer to a Free Extension (Announcing the Call) - press Transfer ke.
8 Enquir y Call This feature allows you to hold an existing call, dial another extension or even an external number, conduct a conversation without the original caller overhearing, and then return to the original caller.
9 T o ggling between Calls You have a call on the line and wish to make a second call and want to toggle between both calls. Activate Toggle - you are engaged on a call - press Transfer key, listen fo.
10 8 W a y Conference This feature allows you to bring up to 7 parties into an existing conversation on your extension. The 7 parties could be external, internal or a mix of both.
11 Call Pic kup The call pick up feature allows you to answer any ringing extension in your pickup group from your telephone. Activate Call Pickup An extension within your pickup group is ringing - Ca.
12 T ransf er a Second Caller Answer 2nd Call If you are busy on a call when the Call Pickup LED flashes and you wish to answer the waiting call. - ask existing caller to hold - press Call Pickup key .
13 Call P ark Calls may be parked on your optiset E basic for retrieval from your telephone, or any other digital telephone in your Call Pickup group which is equipped with a Park key.
14 Call Bac k Call Back requests can be left on extensions which have been rung and not answered or are busy. Activate Call Back - Busy - called extension is busy - dial ∗ ∗ ∗ ∗ ∗ 22 - confirmation tone is heard - replace handset The system will automatically call you back when both your extension and the called extension are free.
15 Call Bac k - Cont’ d Cancel Call Back (Before Ring Back) - lift handset - dial # 22 - confirmation tone is heard - replace handset.
16 External Line Reser v ation Should you dial 0 for a line and receive busy tone, i.e. all lines are busy, you may reserve the first line to become free for your use. Activate External Line Reservation You have dialled 0 for an external line and receive a busy tone, do not replace your handset.
17 Fixed Call Forwar ding Your line can be forwarded to a fixed destination for answering. This can be to either a Digital, analogue extension or external number.
18 V ariable Call Forwar ding This is a temporary Call Forwarding feature which allows you to divert all your calls to a destination of your choice and will override your Fixed Call Forwarding destination.
19 Electr onic T elephone Loc k This feature allows you to lock your extension, by dialling your PIN , which prevents unauthorised use of your extension.
20 Mobile Class of Ser vice This feature allows you to activate your own Class of Service (barring level) on any extension. Activate Mobile Class of Service - dial ∗ ∗ ∗ ∗ ∗ 25 and your PIN Calls will now register against your name on the Telephone Management System.
21 Follow Me This feature allows you to activate call forwarding at a remote extension to enable calls to follow you from extension to extension. Activate Follow Me When you arrive at the remote extension where you wish to receive calls made to your extension.
22 Individual Abbre viated Dialling In addition to the System Abbreviated dialling lists you may programme 10 additional numbers, under the dial keypad digits 0-9, for your exclusive use. These numbers will, however, be subject to any trunk barring limits which apply to your extension.
23 System Abbre viated Dialling The system allows for the storage of 16000 external telephone numbers divided into 16 groups, each containing 1000 numbers.
24 Stored Number Redial This feature allows you to store any number for later re-dialling. The number may be stored for as long as required. Store a Number You have dialled a number and have not been answered or the number is busy, do not disconnect.
25 Timed Reminder This feature allows an extension to store one timed reminder. The system will then call the extension at the required time. Programme Timed Reminder - press Programme key - dial ∗ ∗ ∗ ∗ ∗ 23 - dial required time e.
26 Night Ser vice When the night bell rings - lift handset - dial ∗ ∗ ∗ ∗ ∗ 88 - you are now connected to the caller Check with System Administrator if any other type of Night Service is operational.
27 K e y Settings (+/–) The Plus and Minus keys allow for the individual setting of the levels of speech, ringing and ring tones. Change Speech Volume - whilst busy on a call - press + or – keys t.
28 Siemens Telecommunications (Pty) Ltd. Private Bag X71 Halfway House 1685 Quic k Reference e n i L e d i s t u O0 e l b a i r a V d r a w r o F l l a Cg o r P * g o r P . o n & 0 1 r o t a r e p O9 l e c n a c -0 1 # p u k c i P l l a C * 3 3 d e x i F d r a w r o F l l a Cg o r P * g o r P .
An important point after buying a device Siemens 300 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Siemens 300 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Siemens 300 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Siemens 300 you will learn all the available features of the product, as well as information on its operation. The information that you get Siemens 300 will certainly help you make a decision on the purchase.
If you already are a holder of Siemens 300, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Siemens 300.
However, one of the most important roles played by the user manual is to help in solving problems with Siemens 300. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Siemens 300 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
