Instruction/ maintenance manual of the product DSR1021 Avocent
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For T echnical Support: Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 590-42 7 -50 1B Avocent International Ltd.
INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
DSR ® 1021/1022 Switch Inst aller/User Guide A vocent, the A vocent logo, The Power of Being There, DSR, DSV iew and OSCAR are registered trademarks of A vocent Cor poration or its affiliates. All other marks are the property of their respective owners.
USA Notification W arning: Changes or modifi cations to this unit no t expressly approve d by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has be en test ed and found to comply wi th the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
iii List of Figures ................ ................ ................ ................ ................. ................ ............... vii List of Tables ............... ................ ................ ................ ................ .........
iv DSR1021/1022 Switch Installer/User Guide Chapter 3: Local Port Operat ion ...... ................ ............. ................. ................ ............... 21 Controlling Your System at the Local Port ............. .................... .....
TABLE OF CONTENTS v Launching a KVM Session ........................ ................... .................... .................... .................... . ....... 56 Video Viewer Window Features ...... .................... .................... ........
vi DSR1021/1022 Switch Installer/User Guide Index ................ ................ ................ ................ ................ ................
vii Figure 1.1: Example DSR1021/ 1022 Switch Confi guratio n .......................................... ............ ....... 3 Figure 1.2: The DSR1021 Switch ........................ .................... .................... ................... ......
viii DSR1021/1022 Switch Installer/User Guide.
ix Table 3.1: OSCAR Interface Status Symbols ..................... .................... .................... ................... ... 22 Table 3.2: OSCAR Interface Na vigat ion Basics ........ ................... .................... ................. .
x DSR1021/1022 Switch Installer/User Guide.
1 CHAPTER 1 Product Overview Features and Benefit s Avocent DSR ® switches combine analog and digital tech nology to provi de flexible, centralized control of data center servers and facilitat e the OA&M (operations, activation and maintenance) of remote branch offices where trained operators may be unavailable.
2 DSR1021/1022 Switch Installer/User Guide The DSRIQ module is po wered di rectly from the target de vice and provides Keep Aliv e functionality when the DSR 1021/1022 switch is not powered. The DSRIQ-SRL (serial) module is a DCE device that provides the primary interface between a serial device and a DSR1021/1022 switch.
Digital User (Computer with In ternet browser) Analog User (OSCAR Graphical User Interface) DSR1021/1022 switch Modem Telephon e Network Ethernet DSView 3 Software Chapter 1: Product Overview 3 Figure 1.1: Example DSR1021/1022 Switch Config uration Number of target devices 8 Digital paths 1 Analog user 1 DSR1021 Switch Figure 1.
Number of target devices 4 Digital p aths 1 Analog user 1 DSR1022 Switch 4 DSR1021/1022 Switch Installer/User Guide Figure 1.3: The DSR1022 Switch Safety Precautions To avoid potential video and keyboard problem s when using Avocent products: • If the building has 3-phase AC power , ensure th at the computer and m onitor are on the same phase.
5 CHAPTER 2 Installation DSR 1021/1022 Swit ch Connectivity The DSR1021/1022 switching system can co nnect to a server running th e DSView 3 software. DSView 3 software allows a user to view and control target devices (one at a time) attached to the DSR1021/1022 switching sy stem.
6 DSR1021/1022 Switch Installer/User Guide Inst allation Overview The general procedure for setting up and installing the DSR1021/1022 switch is as follows: Setting up your network The DSR1021/1022 switching system uses IP addresses to uniqu ely identify the switch and the target devices.
Digital User Server DSR1021 Switch Power Teleph one Network Ethernet Internet Connection SETUP Port Cord Ethernet and/or Modem Server Server Server DSRIQ Modules PS/2, USB, Sun and serial adaptors are available Analog User SPC Power Control Device SPC Port Connection KVM Connections Ports 1-8 CAT 5 Cable Chapter 2: Installat ion 7 Figure 2.
8 DSR1021/1022 Switch Installer/User Guide Getting S tarted Before installing y our D SR 1 0 2 1 /1 0 2 2 switch, refer to the foll owing lists to ensure y ou have all items that shipped with the DS R 1 02 1 / 1 0 22 switch as well as other items necessary for proper in stallation.
Chapter 2: Installat ion 9 2. Plug the VGA monitor and PS/ 2 keyboard and mouse cables into the corresponding DSR1021/1022 switch ports. Y ou must install b oth a keyboard and mo use on the local port, or the keyboard will not initialize pro perly . 3.
10 DSR1021/1022 Switch Installer/User Guide 2. Attach one end of the CA T 5 patch cable to the RJ-45 connector on the DSRIQ module. Connect the other end of the CA T 5 patch cable to the desired port on the back panel of the DSR1021/1022 switch. 3. Repeat this procedure for all servers you wish to attach.
Chapter 2: Installation 11 DSRIQ modules NOTE: PS/2, Sun and USB DSRIQ modules are available for attaching computers to your DSR1021/1022 switch. Use the DSRIQ-SRL serial module to connect serial devices to the DSR1021/1022 switch. The DSRIQ-SRL features two green LEDs: a POWER LED and a STATUS LED.
12 DSR1021/1022 Switch Installer/User Guide This section explains the steps for setting mous e movement and cursor features for use with Avocent hardware products and DSView ® managem ent software with the fol lowing operating systems: • Microsoft ® W indows ® • NT 4.
Chapter 2: Installation 13 7. Resynchronize the mouse in the softw are remote session window for the A v ocent management software you are using: • If you are using DSV iew software version 2.x or earlier , click Mouse Align . • If you are using DSV iew software version 3.
14 DSR1021/1022 Switch Installer/User Guide 8. Resynchronize the mouse in the softw are remote session window for the A v ocent management software you are using: • If you are using DSV iew software version 2.x or earlier , click Mouse Align . • If you are using DSV iew software version 3.
Chapter 2: Installation 15 2. From the tree view , select Peripherals - Mo use to list the mouse settings. 3. Set the Acceleration slider to the center position. 4. (Optional) Select the d esired Mouse butto ns option and set the Threshold slider to the desired position.
16 DSR1021/1022 Switch Installer/User Guide T o adjust th e mouse spe ed and curs or settings for Red Hat Ent erprise LINUX drivers: There are two ways t o open the Mouse d ialog box: • T o open the Mouse dialog box using a menu, go to step 1. • T o open the Mouse dialog box using icons, go to step 4 .
Chapter 2: Installation 17 7. (Optional) Set the Pointer th reshold, Double cl ick interval, Drag start time, Drag start distance and Mouse wheel scrolls by sliders to the de sired positions. 8. If necessary , click Defaults to restore the defaul t settings.
18 DSR1021/1022 Switch Installer/User Guide 8. Set the mouse scaling to normal by performi ng the following actions: a. From the Video Viewer menu, select Tools - Session Options to open the Session Options dialog box. b. Click the Mouse tab. c. In the Mouse Scaling area, select the Default radio button.
Chapter 2: Installation 19 8. Resynchronize the mouse in the softw are remote session window for the A v ocent management software you are using. • If you are using DSV iew software version 2.x or earlier , click Mouse Align . • If you are using DSV iew software version 3.
20 DSR1021/1022 Switch Installer/User Guide Apple Mac OS T o adjust the m ouse spe ed and cursor settings fo r V ersion X (using default drivers): 1. Click the Apple icon. 2. Select System Pr efs to open the System Prefs window . 3. Select V iew - Mouse to open the Mouse dialog box.
21 Local Port Operation Controlling Y our Syste m at the Local Port The DSR1021/1022 switch includes a lo cal port on the back panel. You can use this port to con nect a keyboard, monitor and mouse to the switch for direct access.
22 DSR1021/1022 Switch Installer/User Guide Viewing the st atu s of your DSR1021/1022 switching system The status of target devices in your sys tem is i ndicated in the far right colum ns of the Main d ialog box. Table 3.1 describes the OSCAR interface status symbols.
Chapter 3: Local Port Operation 23 T o select the previous ta rget device: Press Print Screen and then Backspace on the keyboard. This key combination toggles you between the previous and current connections. T o disconnect from a targ et device: Press Print Screen and then Alt+0 (zero) on the keyb oard.
24 DSR1021/1022 Switch Installer/User Guide Navigating the OSCAR Interface This table describes how to navigate the OSCAR interface using the keyboard and mouse. T able 3.2: OSCAR Int erface Navigation Basics Keystroke Action Performed Print Screen Opens the OSCAR interface.
Chapter 3: Local Port Operation 25 Configuring OSCAR Interface Menus You can configure your DSR10 21/1022 switching system from the Setup di alog box within th e OSCAR interface. Select the Names bu tton when initially setting up your DSR1021/1022 switch ing system to identify target devices by uniq ue names.
26 DSR1021/1022 Switch Installer/User Guide T o access the OSCAR interface Setup dialog box: 1. Press Print Screen to open the OSCAR interface. Th e Main dialog b ox appears. See Figure 3.1 on page 21 for an illustration of the Main dialog box popul ated with sample data.
Chapter 3: Local Port Operation 27 2. Click Setup - Names to open the Names dialog box. Figure 3.3 shows the Names dialog bo x populated with sam ple data. Figure 3.3: Names Dialog Box NOTE: If new DSRIQ modules are discovered by t he DSR1021/1022 switch, th e on-screen list will be automatically updated.
28 DSR1021/1022 Switch Installer/User Guide 2. T y pe a name in the N ew Name text field. Names of ta rget devices may be up t o 15 characters lo ng. Legal characters include A-Z, a-z, 0-9, space and hyphen. 3. Click OK to transfer the new name to the Names dialog box .
Chapter 3: Local Port Operation 29 When the DSR1021/1022 switch discovers a cascade switch, the numberin g format changes from a DSR port only to [DSR port]-[ switch port] to accommodate each ta rget device under that switch. For example, if a switch is connected to DSR por t 6, each target device connected to it would be numbered sequ entially.
30 DSR1021/1022 Switch Installer/User Guide T o access the OSCAR interface Menu dialog box: 1. Press Print Screen to launch the OSCAR interface. Th e Main dialog box app ears. See Figure 3.1 on page 21 for an illustration of the Main dialog box populated with sample data.
Chapter 3: Local Port Operation 31 T o set a Screen Delay Time for the OSCAR inter face: 1. T ype in the number of seconds (0-9) to delay the OSCAR display after you p ress Print Screen . Entering 0 will instantly open the OS CAR interface with no delay .
32 DSR1021/1022 Switch Installer/User Guide Figure 3.8: Flag Dialog Box T o determine how the st atus flag is displayed: 1. In the Flag T y pe section of the Flag dialog box, select Name or EID to determine what information to display . 2. Select Displayed to show the flag all the time.
Chapter 3: Local Port Operation 33 b. Left-click on the title bar and drag to the desired location . c. Right-click to return to the Flag dialog box. NOTE: Changes made to the flag position are not saved until you click OK in the Flag dialog box. 6. Click OK to save settings.
34 DSR1021/1022 Switch Installer/User Guide NOTE: Broadcastin g Keystrokes - The keyboard state must be identical for all target devices receiving a broadcast to interpret keystrokes identically . S pecifically , the Caps Lock and Num Lock modes must be the same on all keyboards.
Chapter 3: Local Port Operation 35 T o add target devices to the Scan list: 1. If the OSCAR interface is not open, press Print Screen to open the Main dialog box will appear . See Figure 3.1 on page 21 for an illustration of the Main dialog box populated wit h sample data.
36 DSR1021/1022 Switch Installer/User Guide a. Press Alt+Down Arrow to move the cursor down through the list of target devices. b. Press Alt+Up Arrow to move th e cursor up through t he list of target d evices. c. Press Alt+Home to move the cursor to the first target device in the list.
Chapter 3: Local Port Operation 37 3. Select Scan Enable in the Commands dialog box . 4. Click X to close the Commands dialog bo x. NOTE: Scanning will begin as soon as the Scan Enable button is selected. T o cancel Scan mode: If the OSCAR interface is open, select a target device.
38 DSR1021/1022 Switch Installer/User Guide Figure 3.13: Screen Saver Dialog Box T o set the Screen Saver options: NOTE: The Screen Saver password is set within the DSView 3 sof tware.
Chapter 3: Local Port Operation 39 T o immediately tu rn on the screen save r: Press Print Screen , then p ress Pause . This command works only when the user is connected to a target device.
40 DSR1021/1022 Switch Installer/User Guide Figure 3.14: Keyboard Dialog Box 3. Select a country code and click OK . 4. Reboot the Sun servers. After re booting, each Sun server will re quest the country code setting stored in the DSRIQ module.
Chapter 3: Local Port Operation 41 Managing Server T asks Using the OSCAR Interface From the OSCAR interface Commands dialog box, you can manage your DSR1021/1022 switching system and user connections, enab le the Scan and Broadcast modes and update your firmware.
42 DSR1021/1022 Switch Installer/User Guide Viewing and disconnecting user connections You can view and disconnect users through th e User Status dialog box. The usernam e (U) is always displayed; however, you can display either the targ et device name or EID number to which a user is connected.
Chapter 3: Local Port Operation 43 Figure 3.17: Disconnect Dialog Box 4. Click OK to disconnect the user and return to the User Status dialog box. -or- Click X or press Escape to exit the dialog box wi thout disconnecting a user .
44 DSR1021/1022 Switch Installer/User Guide a. A mes sage appears indicating that the mouse and keyboard have been reset. b. Click X to close the message box. -or- Click X or press Escape to exit without sending a Reset command to the PS/2 mouse and keyboard.
Chapter 3: Local Port Operation 45 Figure 3.19: DSRIQ Selection Dialog Box 4. Select a DSRIQ module to view and click the V ersion bu tton. The DSRIQ V ersion dialog box appears. For more informati on on loading firmware, see Appendix A on pa ge 77 . Figure 3.
46 DSR1021/1022 Switch Installer/User Guide.
47 CHAPTER 4 W eb Server Operations Overview of the DS R1021/1022 W eb Server In addition to th e OSCAR on-screen interface, th e DSR1021/1022 switch provides a built in web server to handle all basic KVM switching needs. For enhanced fu nctionality and control of mult iple devices, users can upgrade to the DSView 3 software package.
48 DSR1021/1022 Switch Installer/User Guide About the DSR Explorer Window When a user has been logged in and authenticated, the Avocent DSR Explorer window appears. From the DSR Explorer window, users may view, access and manage their DSR1021/1022 switch.
Chapter 4: Web Server Operations 49 Using the side navigation bar You can use the side navigation bar to display windows in which you can specify settings or perform operations. Figure 4.2 shows the side navigation bar of the DSR1021Explorer window . Figure 4.
50 DSR1021/1022 Switch Installer/User Guide T o bookmark a window: 1. In the top op tion bar , click BOOKMARK or the bookmark icon. The A dd Favorite dialog box will appear . 2. If you wish, type a name for the window . Y ou may also click the Cr eate in button to create or specify a folder in which to place the window .
Chapter 4: Web Server Operations 51 T o disconnect an active KVM session (Administrat or only): 1. Click Appliance - Appli ance Settings - Sessions - Active to display a list of activ e KVM sessions. 2. Select the checkbox to the left of the se ssion you wish to disconnect and click the Disconnect button.
52 DSR1021/1022 Switch Installer/User Guide Managing Local Account s The DSR web server provides local and login s ecurity through Administrator-defined user accounts. By selecting Local Accounts on the side menu bar, Administrato rs may add and delete users, define user preemption and access levels and change passwords.
Chapter 4: Web Server Operations 53 Managing Device Properties Viewing and changing appliance configuration in formation The DSR1021/1022 switch reports most device proper ties directly throu gh the DSR web browser. NOTE: Users can view all applicance information, but only Administrators can cha nge settings.
54 DSR1021/1022 Switch Installer/User Guide Power Controlling T arget Devices NOTE: Y ou must have Administrator privileges to change SPC po wer control device settings.
55 CHAPTER 5 The V ideo V iewer About the V ideo Viewer Window The Video Viewer is used to conduct a KVM sessi on with the target devices attached to the DSR switch. When you connect to a device using the Vide o Viewer, the target device desktop appears in a separate window contain ing bo th the local and the target de vice cursor.
56 DSR1021/1022 Switch Installer/User Guide The Video Viewer client req uires Java version 1.4.2_04 or lat er when opened from Internet Explorer, Mozilla, Netscape or Firefox browsers . The DSR web server au tomatically downloads and installs the Video Viewer the fi rst time it is opened.
Chapter 5: The Video Viewer 57 V ideo Viewer Window Features Figure 5.1 shows the Video Viewer window areas, and descriptions follow in Table 5.1 on page 58.
T able 5.1: Video Viewer Window Descriptions Letter Description A Tit le Ba r: Displays the name of the server being viewed. When in Full Screen mode, the title bar disappears and the server name appears between the menu and toolbar. B Thumbtack: Locks the display of the menu and toolbar so that it is visible at all times.
Chapter 5: The Video Viewer 59 Changing the toolbar You can choose the amount of elapsed time before the too lbar hides in the Video Viewer window when it is in show/hide state (that is , not locked in pla ce by the thumbtack). T o specify a toolbar hide time: 1.
60 DSR1021/1022 Switch Installer/User Guide Adjusting the View Using menus or Task buttons in the Video Viewer window, you can do the follo wing: • Align the mouse cursors. • Refresh the screen. • Enable or disable Full Screen mode. When Full Screen mode is enabled, the image adjusts to fit the desktop up to a size of 1024 x 768.
Chapter 5: The Video Viewer 61 T o enable or disabl e full screen mode: 1. T o enable Full Screen mode, click the Maximize button. -or- Select V iew - Full Scr een from the V ideo V iew er window menu. The desktop window disappears and only the acces sed device desktop is visible.
62 DSR1021/1022 Switch Installer/User Guide Additional V ideo Adjustment Generally, the Video Viewer win dow automatic adjustmen t features optimizes the video fo r the best possible view.
T able 5.2: Manual VIdeo Adj ust Dialog Box Description s Letter Description Lette r Description A Image Capture Width H Pixel Noise Threshold B Pixel Sampling/Fine Adjust I Automatic Video Adjustment.
64 DSR1021/1022 Switch Installer/User Guide You can modify No ise Threshold and Priority Thre shold values if you are using standard video compression. You can also modify Block Noise Threshold and Pixel Noi se Threshold values. You can restore default threshold values by clicking Auto Ad just V ideo .
Chapter 5: The Video Viewer 65 NOTE: If the device does not support the ability to di sconnect and r econnect the mouse (almost all newer PCs do), then the mouse will become disabled and the device will have to be rebooted. Cursor T ype The Video Viewer window offers five appearance choices for the lo cal mouse cursor.
66 DSR1021/1022 Switch Installer/User Guide The local cursor does not app ear and all movements are relative to the target device. T o select a key for exiting single cursor mode: 1. Select T ools - Session Opt ions from the V ideo V iewer window menu.
Chapter 5: The Video Viewer 67 Click the Session Options button. The Session Options dialog box appears. 2. Click the Mouse tab. 3. T o use one of the preconfigured sett ings, check the appr opriate radio button. -or- 4. T o set custom scaling: a. Click the Custom radio button to enable the X and Y fields.
68 DSR1021/1022 Switch Installer/User Guide NOTE: The Japanese keyboard AL T- Han/Zen keystroke combination is always sent to a remote server regardless of the screen mode or keyboard pass-through setting. T o specify keyboard p ass-through: 1. Select T ools - Session Opt ions from the V ideo V iewer window menu.
Chapter 5: The Video Viewer 69 -or- Click the Capture to Clipboard bu tton. The image data is saved to the clipboard. Closing a Video V iewer Window Session T o close a Video Viewer wind ow session: Select File - Exit from t he Video Viewer windo w.
70 DSR1021/1022 Switch Installer/User Guide.
71 CHAPTER 6 T erminal Operations The Console Menu Each DSR1021/1022 switch can be configured at the appliance le vel through the Console menu interface accessed through the SETUP port on the back panel of the switch. You can access all terminal commands through a term inal or PC running terminal emulation software.
72 DSR1021/1022 Switch Installer/User Guide Figure 6.1: Console Main Menu 2. The Console Main menu displays as shown in Figure 6.1 . 3. T ype 1 and press Enter for the Network Configuration option to display the Netwo rk Configuration menu show n in Figure 6.
Chapter 6: Terminal Operations 73 Figure 6.2: Network Co nfiguration Menu 4. T ype 1 and press Enter to set your network speed and return to the Network Configuration menu. When possible, set your connection manually without rely ing on the auto negotiate feature.
74 DSR1021/1022 Switch Installer/User Guide Other Console Main Menu Options Besides the Network Configuration option , the Console Main menu of the DSR1021/1022 switch features the follo wing menu it .
Chapter 6: Terminal Operations 75 T o rename a user in the DSR1021/1022 switch database : 1. From the Console Main menu, type 2 and press Enter to access the Security Configuration menu option. 2. T ype 1 and press Enter to access the Local User Accounts menu option.
76 DSR1021/1022 Switch Installer/User Guide If the server running DSVi ew 3 software cannot co ntact the DSR1021/102 2 switch to ad d the certificate, an error mess age displays and the DSR1021 /1022 switch is not added to the database. Secure Mode The DSR1021/1 022 switch operates in one of two mo des: Security disabled or Security enabled.
77 APPENDICES Appendix A: FLASH Upgrades You can use the DSR10 21/1022 switch FLASH up grade feature to update your ap pliance with the latest firmware available. You can perform this upd ate by using the DSView 3 softw are or by using a Trivial File Transfer Protocol (TFTP) server.
78 DSR1021/1022 Switch Installer/User Guide 10. The DSR1021/1022 switch begin s the FLASH u pgrade process. On-screen indicators display the upgrade progress. When the upload is comp lete, the DSR1021/1022 switch resets and upgrades the internal subsystem s.
Appendices 79 Appendix B: Using DSV iew Sof tware Over a Modem Connection An external modem can be attached to the DSR1021/1022 switch . You can use this mod em to access the switch when an Ethern et connection is not available. A modem/PPP dial-up connection must be establishe d before the remote operation is enabled.
80 DSR1021/1022 Switch Installer/User Guide Appendix C: Using DSRIQ-SRL Modules The DSRIQ-SRL module is a serial -to-VGA converter that permits VT10 0-capable devices to be viewed from the DSR1021/102 2 switch local port or by using the DSView 3 software.
Appendices 81 • Enter Sends: Use this option to specify the keys that are transmitted when Enter is pressed. A vail able options are <CR> (Enter), which moves th e cursor to the left si de of the screen, or <CR><LF> (Enter-Linefeed), whic h moves the cursor to the left side of the screen and down one line.
82 DSR1021/1022 Switch Installer/User Guide T o configure a DSRIQ-SRL module: 1. Press Ctrl-F8 to open the Configuration Screen. 2. Select a parameter to change. Y ou can navigate the Configuration Screen using the Up Arrow and Down Arro w keys. 3. Modify the selected value using the Left Arrow and Right Arrow k eys.
Appendices 83 T o use History mode: 1. Press Ctrl-F9 to enter i nto History mode. 2. Press one of the following key comb in ations to perform the indicated action: • Home : Move to the top of the buffer . • End : Move to the bottom of the buffer .
84 DSR1021/1022 Switch Installer/User Guide Appendix D: UTP Cabling The following informat ion is intended to brief you on v arious aspects of connection media. The performance of a DSR1021/102 2 switching system depends on high quality connections. Poor quality or poorly installed or maintained cabli ng can diminish DSR system performance.
Appendices 85 Cabling inst allation, ma intenance and safety tip s Prior to installing or maint aining your cables, review the following list of important safety considerations: • Keep all CA T 5 runs to a maximum of 10 meters each.
86 DSR1021/1022 Switch Installer/User Guide Appendix E: T echnical S pecifications Table E.1 lists the technical specifications for the DSR1021/1022 switch.
Appendices 87 Ty p e Serial RS-232 Connectors DB9 Male SPC Device Port Number 1 Ty p e RJ-45 Dimensi ons Height x Width x Depth 1.72 x 17.00 x 8.08 in; 1U form factor (4.
88 DSR1021/1022 Switch Installer/User Guide Appendix F: Sun Ad vanced Key Emulation Certain keys on a standard Type 5 (US) Sun keyb oard can be emulated by k ey press sequences on a PS/2 keyboard. To enable Sun Advanced Key Emulation mode and use these keys, press and hold Ctrl+Shift+Alt and then press the Scroll Lock key.
Appendices 89 For example: For Stop + A , press and hol d Ctrl+Shift+Alt and press Scroll Lock , then F1 + A . These key combinations will work wi th the DSRIQ-USB module (if you r Sun system comes with a USB port) as well as the Sun DSRIQ-VSN an d DSRIQ-WSN modu les.
90 DSR1021/1022 Switch Installer/User Guide Appendix G: T echnical Support Our Technical Support staff is ready to assist you wit h any installation or operating issues you encounter with your Avocent product. If an issue should develo p, follow the steps below for the fastest possible service: 1.
91 INDEX Numerics 100BaseT Ethernet 1, 5, 86 10BaseT Ethernet 5, 86 A access direct 21 DSRIQ module 22 DSRIQ Terminal Applications menu 11 OSCAR interface Broadcast dialog box 33 Commands dial og box .
92 DSR1021/1022 Switch Installer/User Guide D Device Modify Dialog Box 29 Device Types Assigning 28 Devices dialog box 28 OSCAR interface 25 Setup Features 25 disconnect dialog box 42, 43 DSRIQ module.
INDEX 93 Flag Color 32 dialog box 32 access 31 Opaque 32 OSCAR interface 25 Transparent 32 FLASH Download 76 Upgrades 77 H History mode 81, 82, 83 I Installation 5 Installation Overvi ew 6 J Japanese .
94 DSR1021/1022 Switch Installer/User Guide Escape 24 Flag dialog box 32 Keyboard dialog b ox 40 Main dialog box 21 menus 25 Name Modify dialog box 27 Names dialog box 26, 27 Navigating 24 Print Scree.
INDEX 95 To rename a user in the DSR switch datab ase 75 To reset the PS/2 mouse and keyb oard values 43 To select target devices 22 To select the previous target device 23 To set a Screen Delay Time .
96 DSR1021/1022 Switch Installer/User Guide V Verifying the Connections 10 Version Dialog Box 44 Video Viewer about 55 adjusting color d epth 61 adjusting mouse options 64 adjusting the view 60, 62 al.
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For T echnical Support: Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 590-42 7 -50 1B Avocent International Ltd.
An important point after buying a device Avocent DSR1021 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Avocent DSR1021 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Avocent DSR1021 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Avocent DSR1021 you will learn all the available features of the product, as well as information on its operation. The information that you get Avocent DSR1021 will certainly help you make a decision on the purchase.
If you already are a holder of Avocent DSR1021, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Avocent DSR1021.
However, one of the most important roles played by the user manual is to help in solving problems with Avocent DSR1021. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Avocent DSR1021 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
