Instruction/ maintenance manual of the product 2030 Avocent
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590-495-50 1A For T echnical Support: Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 Avocent International Ltd.
INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
AutoV iew ® 2020 / 2030 Inst alle r / User Guide A vocent, the A voc ent lo go, Th e Power of Bei ng The re, Aut oV iew , OSCA R an d From D es kt op to D at a Cente r are regis t ere d trad ema rks of A vo cent Corp oration or i ts affilia te s. Al l ot he r ma rks a re the pr ope rty of their resp ec tive owne rs.
USA Notification W arning : Chan ges or modifi cation s to th is un it not express ly ap proved by th e part y respon sible f or com plianc e could vo i d the user ’ s author ity to oper ate the eq ui pment.
iii Table of Conten ts List of Figures .................. ............. ............. ............. ............. ............. ............. ................ .. v List of Tables .............. ............. ............. ............. ............. .
iv AutoVi ew 20 20/2 030 Inst aller / User Gui de Broadcasting to Servers ............ ..... ...... ..... ............ ..... ...... ........... ...... ...... ........... ...... ..... ........ ... ........ 30 Changing Your Switch Mode ............... .
v List of Figures Figure 1.1: Auto View 2020 Switch ....................... ................. ................. ........... ................. ............... 1 Figure 1.2: Examp le of an AutoView 2 020 /2030 Sw itch Configuration ........... .........
vi AutoView 20 20 /203 0 Insta ller/Use r Guide.
vii List of Tables Table 3.1: OSC AR Interface Status Symb ols ........ ................. ........... ................. ................. ........... .. 12 Table 3.2: OSC AR Interface Navigation B asics .............. ................. ........... ...
viii AutoView 2020/2 030 Installe r/User Guide.
1 CHAPTER 1 Produ ct Over view Features and Benefit s The multiuser , 16-port A utoView ® 2020/2 030 switch integrates Avo cent field- proven analog keyboard, video and mouse (KVM) sw itching t echnology wi th advanced cable man agement, flexible access for two simu ltaneous users and a p atented, next-generation user interface.
2 AutoView 2020/ 2030 Ins tal le r/Us er Guide A VRIQ intelligent module AVRIQ modules allow direct KVM connectiv ity to servers in your Auto View swit ching system. Each AutoView 2020 /2030 switch has 16 Avo cent Rack Interface (ARI) ports for connecting AVRIQ modules.
Chapter 1: Product Overv iew 3 Flash upgradable Upgrade you r AVRIQ mod ules at any t ime throu gh the networ k port located on your A utoView 2020/2 030 switch to ensure t he AutoView switchi ng sy stem is always runnin g the most curr ent version available.
4 AutoView 2020/ 2030 Ins tal le r/Us er Guide • Use only A vocent-s upplied cable to connect s ervers and KVM switches. A vocent warranties do not app ly to da mage resultin g from u ser- supplied cab le.
5 CHAPTER 2 Installation Getting S t arted Before installin g your AutoView 2020/2030 switch, refer to the foll owi ng list to ensure you h ave all items that shipped with the switch as well as other item s necessary for pro per installation.
6 AutoView 2020/ 2030 Ins tal le r/Us er Guide Figure 2.1: AutoView 2020/2030 Switch Horizont al Inst allation Rack Mounting Y our AutoV iew 202 0/2030 Swi tch CAUTION: Rack Loading - Overl oading or uneven loading of racks may result in shelf or rack failure, causing damage to equipm ent and possible personal injury .
Chapter 2: Installation 7 CAUTION: T o re d uc e th e r i s k o f e l e c t r i c s ho ck o r d a m a g e t o y ou r e q u i p m en t - - Do not disable the power cord groun ding plug. Th e grounding pl ug is an i mporta nt safet y feat ure. - Plug the power cord into a gro unded (ea rthed) out let t hat is easil y accessible at all times.
8 AutoView 2020/ 2030 Ins tal le r/Us er Guide T o connect an A VRIQ module to each server: 1. Locate t he A VRIQ m odules f or your A utoV iew 2020/2030 switch. 2. Attach the appropriately color -coded cable ends to the keyboard, monitor and mouse ports on the first server y ou will co nnect to the s witch.
Chapter 2: Installation 9 T o casc ade mul tiple Auto View 2020/2030 switches : 1. Connect the cascaded AutoV iew 2020/2030 switch to each server as des cribed in the prev ious Insta lling the A utoV iew 2020/ 2030 Sw itch section.
10 Au toView 202 0/2030 Installer/U ser Gui de Figure 2.3: AutoView 2020/2030 Switch Configuration with a Cascaded Switch 5. Power cycle the cascaded s witch to enable its local user po rt to recognize the A VRIQ or IAC modul e. 6. Repeat this proces s for all cascaded switc hes you wi sh to attach to your system.
11 CHAPTER 3 Operatio ns V iewing and Sel ecting Port s and Servers Use the OSCAR interface Main dialog b ox to view, co nfigu re an d con trol s e rvers in the AutoView 2020/203 0 switchin g system. View your serv ers by name, port or by the uniq ue Electronic ID number (EID) embed ded in each AVRIQ or IAC mod ule.
12 Au toView 202 0/2030 Installer/U ser Gui de Vi ewing the st atus of your switch The status of the servers in your system is indicat ed in the righ t columns of the Main dialog box. The f o llow ing tab le de s cri bes the st at us sy mbo ls. Selectin g serv ers Use the Main dialog box to select servers.
Chap ter 3: O perations 13 -or - If the d isplay ord er of your server lis t is by name or EID number ( Name or EID b ut ton is depressed), ty pe the first few char acters of the na me of the server or the EID nu mber to estab- lish it as unique an d press Enter .
14 Au toView 202 0/2030 Installer/U ser Gui de Connecting local virtual media Connecting virtual medi a directly to the Au toV iew 2030 switch via a USB port allows users to view, move or copy data between any attached targ et dev ice and a USB media device connected to the AutoView switch.
Chap ter 3: O perations 15 For example, virtu al media enables you to conn ect a USB thumb drive to the USB po rt on the AutoView switch and access or tran sfer data to or fro m that thumb drive to any computer connected to the AutoView switch. NOTE: All USB ports are as signed to a single virtual media session and cannot be m apped independently .
16 Au toView 202 0/2030 Installer/U ser Gui de T o access the Setup menu: 1. Pre ss Pr int Screen to launch t he OSCAR int erface. The Main dialog bo x displays. 2. Cli ck Setup . The Set up di alog box displ ays . Figure 3.2: Setup Dialog Box Menu Change the server listing between num er ically by port or EID number and alphabetically by n ame.
Chap ter 3: O perations 17 Assigning server names Use the Names dialog box t o identify individual s ervers by n ame rather than by port number. The Names list is always sorted by p ort order.
18 Au toView 202 0/2030 Installer/U ser Gui de 2. Click Setup - Devices. The Devi ce s di a log bo x di spl ays . Figure 3.3: Devices Dialog Box When the AutoView switch discov ers a cascaded switch, you will notice the port numbering change to accom modate each server under that switc h.
Chap ter 3: O perations 19 NOTE: Changes made in the Device M odify dialog box ar e not saved until you click OK in the Devices dialog box. Changing the display behavior Use the Menu dial og box to change th e display order of servers and s et a Scr een D elay Time for t he OSCAR interface.
20 Au toView 202 0/2030 Installer/U ser Gui de T o set a Screen D elay Time for the OSCAR interface: 1. T yp e in t h e nu m b e r of s e c o n d s ( 0 to 9) to delay the OSCAR interface display after you press Print Screen . Enterin g 0 will instantly launc h the OSCAR interface with no delay .
Chap ter 3: O perations 21 T o access the Flag dialog box : 1. Pres s Print Screen to launch the OS CAR interface. The Main dialog box will appear . 2. Click Setu p - Flag . The Flag dialog box dis pla ys . T o determine how the status flag is displayed: 1.
22 Au toView 202 0/2030 Installer/U ser Gui de box allo ws you to sel ect a differ ent keyboard co untry cod e. Figure 3.7: Keyboard Di alog Box T o change the keyboard country code: 1. Pre ss Pr int Screen to launch the OSCAR interface. The Main dialog box will appear .
Chap ter 3: O perations 23 2. T ype the new password in the Ne w tex t box and press Enter . Passwords mu st contain both alp ha and numeri c characters, are case se nsitive and may b e up to 12 characters long. Sup ported characters are: A to Z, a to z, 0 to 9, sp ace and h yphen .
24 Au toView 202 0/2030 Installer/U ser Gui de -or - If your co nsole is password protect ed, see th e pr evious procedure, then go to step 2. 2. Select Enable Scr een Saver . 3. T ype the number of minutes for Inactiv ity T ime (from 1 to 99) to delay activation of the screen saver .
Chap ter 3: O perations 25 Figure 3.8: V ersi on Dialog Box 3. Cli ck th e A VRIQ button to view individual A VR IQ mod ule versio n inf ormatio n. The A VR IQ Select dial og box dis plays. 4. Select an A VRIQ module to view and click the V ersion button.
26 Au toView 202 0/2030 Installer/U ser Gui de 3. Cli ck Upgrade . A W arni ng dialog box displ ays. Click ing OK will open the Upgrade Pro cess dialog box.
Chap ter 3: O perations 27 -or - Click th e Clear button to remove all servers from the scan list. 2. Cli ck OK . T o start the Scan mod e: 1. If the OSCAR interface is n ot open, press Print Scre en. The Main dialog box will appear . 2. Cli ck Commands .
28 Au toView 202 0/2030 Installer/U ser Gui de 2. Cli ck Commands - Dis p l a y C on fig . The Display Co nfigurati on dialog box displ ays and li sts your sy stem conf iguration values. NOTE: This dialog box is for viewing the current configuration only .
Chap ter 3: O perations 29 T o run dia gnostices: 1. If the OSCAR interface is n ot open, press Print Scre en. The Main dialog box will appear . 2. Cli ck Commands . The Comman ds dialog box displa ys. 3. Select the Run D iagnostics opti on . A wa rn ing s cr een o pe ns, i n dicating that connected users will be disconnected.
30 Au toView 202 0/2030 Installer/U ser Gui de 2. Cli ck Commands - Run Di agn osti cs . A warning message displays indicating that all users will be disc onnected. 3. Cli ck OK to begin diagnostic s . -or - Click X or p re s s Escape to exit t he dialog box withou t running a diagnost ic test.
Chap ter 3: O perations 31 5. Cli ck OK to enable the broadcast. C lick X or press Escape to can cel and return to the Com- mands dial og box. 6. If br oadcasting is enabled, ty pe the infor mation and/or perform the mouse mov ements you want to broadcast fro m the user station.
32 Au toView 202 0/2030 Installer/U ser Gui de T o enable local port shar in g: 1. Cli ck Shar e Enable . 2. T ype the nu mber of second s for a s haring t ime-out (from 10 t o 600 ) to designat e the amount of time that another user has contro l of the connected port.
33 Append ices Appendix A: Flash Upgrades Upgrading the AutoV iew 2020/ 2030 switc h The AutoView 2020/2030 switch Flash upgr ade feature all ows you to u pdate you r switch with the latest firmwar e available.
34 Au toView 202 0/2030 Installer/U ser Gui de 10. T ype the name of the Flash file an d press Enter . 1 1. Confirm the TFTP download by typin g y or yes and pressi ng Enter . 12. The Aut oV iew 2020/2030 switch will v erify the file you dow nloaded is valid.
Appe ndices 35 2. Cli ck Commands - Display V ersions . Th e V er si on di alog box dis pl ays . 3. Cli ck A VRIQ to view individual A VRIQ m o dule version information. The A VRIQ Select d ia- log b ox di sp lays . 4. Select an A VRIQ module to upgrade and click th e Ve r s i o n button.
36 Au toView 202 0/2030 Installer/U ser Gui de Appendix B: T echnical S pecifi cations T able B .1: Prod uct Specifications AutoView 2020/2030 Switch Product Specifications Serve r Por t s Number 16 T.
Appe ndices 37 AutoView 2020/2030 Switch Product S p ecifications AC-input current ra ting 0.5 A AC-input ca ble 18 A WG three-wire cable, with a t hree-lead IEC-320 receptacle on the power supply end.
38 Au toView 202 0/2030 Installer/U ser Gui de Appendix C: T echnical Support Our Technical Support staff is ready to assist you with an y installation or operating issues you encounter with your Avocent produc t. If an issu e sh ould develop, follow the step s b elow for the fastest possibl e service.
39 Index A ARI port 11 AutoView 2000 switch cascading 1, 8 features 1 installing bracket 6 rack loading 6 supplied with 5 AVRIQ module 1 connecting to serv er 8 upgradi ng 34 B broa dcas tin g of f 31.
40 Au toView 202 0/2030 Installer/U ser Gui de S safety precautions 3 Scan dialog box 26 scanni ng sy stem 26 screen saver turning off 24 serve r stat us 12 serve rs adding to scan lis t 26 assi gnin .
INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
590-495-50 1A For T echnical Support: Avocent Corporation 4991 Corporate Drive Huntsville, Alabama 35805-6201 USA Tel: +1 256 430 4000 Fax: +1 256 430 4031 Avocent International Ltd.
An important point after buying a device Avocent 2030 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Avocent 2030 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Avocent 2030 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Avocent 2030 you will learn all the available features of the product, as well as information on its operation. The information that you get Avocent 2030 will certainly help you make a decision on the purchase.
If you already are a holder of Avocent 2030, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Avocent 2030.
However, one of the most important roles played by the user manual is to help in solving problems with Avocent 2030. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Avocent 2030 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
