Instruction/ maintenance manual of the product UNIFIED SGC00116-1 SBC
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Welcome to SBC Unif ied Co mmunicat ions Lit e This guide will help you underst and how the differ ent fe atures of your service work so you c an get the most out of your s ervice. © 2003 SBC Knowledge Ventur es, L.P . All rights r eserved. SBC, the SBC logo and other product names are tr ademarks of SBC K nowledge Ventures, L.
SBC Unified Communications Lite User Gu ide SBC Unified Communicat ions Lite User Guide Welcome to SBC Unif ied Communic ations Lit e Welcome. Prepar e to have your communications life changed. It ma y sound like a bold st atement, but that is what you'll e xperience when you get to know and u nderstand your new servic e.
SBC Unified C ommunicat ions Lite – S ystem Requir ements Before s etting up your SBC Unified Communic ations (UC) Lite service , your computer needs to meet certain “system requir ements.” Syst em Requirements Computer T ype MAC’s are not curr ently supported.
Accessin g Your M ailbox From Y our Phone Number When you want to check your voic e mail, email, or fax mess ages fr om the telephone, simply call your access number and follow the prompts. If you are calling f rom your own phone number , the first time you call in: 1.
Using SBC Unified Co mmunications (UC) Lit e Upon accessing your UC L ite mailbox, you will be presented with sev eral optio ns of what to do. One option you have is to check for mess ages. Using the Phone to Check f or Message s Log in to your mailbo x.
To use the computer to change your F ast Login and PIN Skip options : 1. Log in to your UC Lit e mailbox. 2. Click the "T elephone" link on the left-hand side of the page. 3. Click "My Phone Numbers and Gr eetings.” 4. Click on the phone number for which you wan t to speed up telephone login.
To use the computer to creat e a distribution list: 1. Click on the "Address Book" link on the left-hand side of the p age. 2. Click the "Add Distribut ion List" button. 3. T ype a name for your list, such a s "Soccer Te am".
Mailbo x Settings “ “ T T o o c c h h a a n n g g e e y y o o u u r r m m a a i i l l b b o o x x s s e e t t t t i i n n g g s s , , p p r r e e s s s s 4 4 .
Email Notification Email notification w orks similar to the alphanumeric pager notif ication. For email notificat ion you can enter an email address other than your SBC Unified Communic ations email address to receive notif ication of new messag es in your mailbox.
Save to My C omputer When viewing any of your messag es, there is a "Sav e to My Computer" butto n near the bottom of the page. Click ing on this button lets you permane ntly sav e a copy of the mess age to your ow n computer . To permanently s ave a cop y of a messa ge to your computer: 1.
Alternat e ID (Secondary Phone Line) This fe ature allows a single mailbo x to answer calls f or different t elephone numbers. If y ou have two phone numbers in your home or two in your office, you can direct all your messa ges to a single mailbox to make retrieving messages easier.
<19> SBC Unified Communication s Lite User G uide <20> SBC Unified Communic ations Lite User Guide T elephone Na viga tion Map.
Frequently Ask ed Questions Q: Can I access m y mailbox fr om any phone, or do I ha ve to use my o wn phone? A: You c an access your SBC Unified Communications Lit e mailbox from an y touch-tone phone, no matter where y ou are, at any time of da y.
SBC Unified C ommunicat ions Lite Def inition of T erms (Gloss ary) Access Number – The telephone number you were given t o access your messa ges over the te lephone. Alternate ID – Also referr ed to as a Secondary Phone L ine. An Altern ate ID shares the s ame mailbox as the prima ry phone line your UC Lite mailbox is associat ed with.
An important point after buying a device SBC UNIFIED SGC00116-1 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought SBC UNIFIED SGC00116-1 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data SBC UNIFIED SGC00116-1 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, SBC UNIFIED SGC00116-1 you will learn all the available features of the product, as well as information on its operation. The information that you get SBC UNIFIED SGC00116-1 will certainly help you make a decision on the purchase.
If you already are a holder of SBC UNIFIED SGC00116-1, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime SBC UNIFIED SGC00116-1.
However, one of the most important roles played by the user manual is to help in solving problems with SBC UNIFIED SGC00116-1. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device SBC UNIFIED SGC00116-1 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center