Instruction/ maintenance manual of the product CL608e/CL612e SATO
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CL608e/CL612e Printers Service Manual PN 9001079 Re v . B.
SA T O America, Inc. 10350-A Nations Ford Rd. Charlotte, NC 28273 Main Phone: (704) 644-1650 T echnical Support Hotline: (704) 644-1660 Fax: (704) 644-1661 http:www .
i PN 9001079 Re v . B SA TO CL608e/CL612e Service Manual Section 1. Overview and Specifications Page 1 Overview ........................................................................................................... 1-1 2 Physical Characteristics .
ii S A T O CL608e/CL612e Service Manual PN 9001079 Re v . B T able of Contents Section 4. Electrical Checks and Adjustments 5b Pitch Offset Adjustment .................................................................................. 4-9 6 Label Gap Adjustment .
iii PN 9001079 Re v . B SA TO CL608e/CL612e Service Manual Section 8. T roubleshooting 4 The RS232C Serial Interface ........................................................................... 8-4 5 The Universal Serial BUS (USB) .....................
iv SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B.
Page 1-1 PN 9001079 Re v . B S A T O CL608e/CL612e Service Manual Overview and Specifications 1.1 Overview Section The sections in this manual cover the following: · Section 1. Overview and Specifications · Section 2. Configuration · Section 3.
PN 9001079 Re v . B Page 1-2 SA TO CL608e/CL612e Service Manual Section 1. Overview and Specifications 1.2 Physical Characteristics W idth Height Depth FRONT ACCESS DOOR s n o i s n e m i De 2 1 6 L C e 8 0 6 L C e d i W) m m 2 5 3 ( . n i 8 . 3 1 p e e D) m m 0 3 4 ( .
PN 9001079 Re v . B Page 1-3 Section 1. Overview and Specifications SA TO CL608e/CL612e Service Manual 1.3 Printer Features INTERF ACE SLOT Slot to plug in an interface adapter . An adapter must be connected before the printer is operational. The adapter types available are: RS232C Serial I/F Module, DP -25P .
PN 9001079 Re v . B Page 1-4 SA TO CL608e/CL612e Service Manual Section 1. Overview and Specifications Printer Features RIBBON UNWIND SPINDLE ACCESS DOOR RIBBON REWIND SPINDLE MEDIA HOLDER PLA TEN ROLLER MEDIA KNOB LABEL SUPPL Y GUIDE HEAD LA TCH PRINT HEAD ASSEMBL Y SWITCHES AND SENSORS Refer to Section 1.
PN 9001079 Re v . B Page 1-5 Section 1. Overview and Specifications SA TO CL608e/CL612e Service Manual 1.4 Operation Panel/Displays LCD DISPLA Y FEED KEY COVER ADVISOR Y LED'S LINE KEY ADVISOR Y LED'S POWER Illuminated when power is on. ONLINE Illuminated when printer is ready to receive data.
PN 9001079 Re v . B Page 1-6 SA TO CL608e/CL612e Service Manual Section 1. Overview and Specifications Operation Panel/Displays POTENTIOMETERS VR1 (Print) T o adjust print darkness (fine adjustment). VR2 (Offset) T o adjust amount of back/forward feed for dispenser/cutter/tear-off bar position (+/- 3.
PN 9001079 Re v . B Page 1-7 Section 1. Overview and Specifications SA TO CL608e/CL612e Service Manual 1.5 Components RIBBON GUIDE PLA TE STEPPER MOTOR TIMING BEL TS LCD BOARD AND KB BOARD ON BACKSIDE.
PN 9001079 Re v . B Page 1-8 SA TO CL608e/CL612e Service Manual Section 1. Overview and Specifications 1.6 Sensors and Switches Components POWER SUPPL Y UNIT PLUG-IN INTERF ACE CARD - CENTRONICS I/O SHOWN RIBBON SENSOR: This sensor is a motion detector that signals the printer when the ribbon supply is turning.
PN 9001079 Re v . B Page 1-9 Section 1. Overview and Specifications SA TO CL608e/CL612e Service Manual Switches and Sensors MEDIA HOLD DOWN: Open by lifting up on the release tab underneath the green tab marked "PUSH". The Media Hold Down is spring loaded and will remain in the up position.
PN 9001079 Re v . B Page 1-10 SA TO CL608e/CL612e Service Manual Section 1. Overview and Specifications 1.9 Optional Accessories Y R O S S E C C Ae 2 1 6 L C / e 8 0 6 L C n o i s n a p x E y r o m e M 4 r o h s a l F B M 6 1 o t p u ( s d r a C y r o m e M A I C M C P r o f t o l s e n O r o f d e s u e b n a C .
PN 9001079 Re v . B Page 1-11 Section 1. Overview and Specifications SA TO CL608e/CL612e Service Manual 1.10 Environment & Approvals 1.1 1 General Printer Specifications l a t n e m n o r i v n E .
PN 9001079 Re v . B Page 1-12 SA TO CL608e/CL612e Service Manual Section 1. Overview and Specifications General Printer Specifications n o i t a c i f i c e p Se 8 0 6 L Ce 2 1 6 L C g n i s n e S u r.
PN 9001079 Re v . B Page 1-13 Section 1. Overview and Specifications SA TO CL608e/CL612e Service Manual General Printer Specifications n o i t a c i f i c e p Se 8 0 6 L Ce 2 1 6 L C s e l u d o M e c.
PN 9001079 Re v . B Page 1-14 SA TO CL608e/CL612e Service Manual Section 1. Overview and Specifications 1.12 Character Fonts ® n o i t a c i f i c e p Se 8 0 6 L Ce 2 1 6 L C s t n o F x i r t a M t .
PN 9001079 Re v . B Page 1-15 Section 1. Overview and Specifications SA TO CL608e/CL612e Service Manual 1.13 Bar Codes n o i t a c i f i c e p Se 8 0 6 L Ce 2 1 6 L C s e i g o l o b m y S ) l a t n e.
PN 9001079 Re v .B Page 1-16 SA TO CL608e/CL612e Service Manual Section 1. Overview and Specifications.
Page 2-1 SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Configuration 2.1 Dip Switch Settings 2 Section T wo DIP switches (DSW2 & DSW3) are located inside the Front Access Door .
Page 2-2 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B DSW1 ON OFF 1 2 3 4 5 6 7 8 DSW1 ON OFF 1 2 3 4 5 6 7 8 DSW1 ON OFF 1 2 3 4 5 6 7 8 DSW1 ON OFF 1 2 3 4 5 6 7 8.
Page 2-3 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Dip Switch Settings F or more information about the cause of troubleshooting printer errors, see Section 8, T roubleshooting.
Page 2-4 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Protocol Code Selection (DSW2-7): Selects the command codes used for protocol control. DSW2 ON OFF 1 2 3 4 5 6 7 8 DSW2 ON OFF 1 2 3 4 5 6 7 8 DSW2-7 SETTING O ff Standard On Non-Std.
Page 2-5 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B DSW3 ON OFF 1 2 3 4 5 6 7 8 DSW3 ON OFF 1 2 3 4 5 6 7 8 DSW3 ON OFF 1 2 3 4 5 6 7 8 DSW3-3 SETTING O f f Sensor.
Page 2-6 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v .B Dip Switch Settings DSW3 ON OFF 1 2 3 4 5 6 7 8 DSW3-6 DSW3-7 SETTING O ff O ff T ype 4 O ff O n T ype 3 On O ff.
Page 2-7 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v .B 2.2 Default Settings Dip Switch Selections All switches are placed in the Off position (default) except R eceive Buffer for shipping.
Page 2-8 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 2.3 LCD Panel Configuration The LCD P anel on the CL608e/CL612e is used in conjunction with the LINE and FEED switches by the operator to manually enter printer configuration settings.
Page 2-9 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B LCD Panel — Normal Mode When the printer is first powered on it displays the current ROM version of the printer then immediately displays the ONLINE mode. The LCD P anel will display the ONLINE status on the top line of the display .
Page 2-10 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B There are three Speed settings on the printer . The setting is listed on the bottom line of the display . The current setting is indicated by an underline under one of the speed settings.
Page 2-11 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v .B STEP PROCEDURE 4. Press the FEED key to accept the setting and advance the cursor to the second digit. Again use the LINE key to step to the desired setting. Once it is correct, press the FEED key to advance to the next adjustment.
Page 2-12 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B If the printer has a print job(s) loaded in memory , selecting YES will cause the job(s) to be cleared.
Page 2-13 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B STEP PROCEDURE 1. Use the LINE key to step the underlined cursor to either Ye s or No. 2. Once the correct setting is underlined, press the FEED key to accept the setting and advance to the Auto Online display .
Page 2-14 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B V ertical Offset is the distance down from the leading edge in dots (the edge of the label that comes out of the printer first) to the first vertical print position.
Page 2-15 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B STEP PROCEDURE 1. Y ear - The first display shown will have the two digit year selection underlined. Y ou can scroll through the dates by pressing the LINE key .
Page 2-16 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B chara cter pit ch pr op fixed STEP PROCEDURE 1. Use the LINE key to step the underlined cursor to the desired setting. 2. Once the desired setting is underlined, press the FEED key to accept the setting and return to the Advance Mode screen.
Page 2-17 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B STEP PROCEDURE 1. Use the LINE key to step the cursor to the desired setting (Card or Memory). 2. Once the desired setting is underlined, press the FEED key to accept the setting and advance the display .
Page 2-18 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B STEP PROCEDURE 1. Use the LINE key to step the underlined cursor to the desired setting. IF Y es is selected, the printer will enter the Card Copy mode. If No is selected, the display will advance to Card to Memory Copy S A TO F ont mode.
Page 2-19 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B STEP PROCEDURE 1. Use the LINE key to step the underlined cursor to the desired setting. IF Y es is selected, the printer will enter the Card Copy mode. If No is selected, the display will advance to Card->MemoryCopy All mode.
Page 2-20 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B c ard ->Memor yC opy all y/n This selection allows you to copy the entire contents from PCMCIA Memory card installed in the Memory Card slot on the rear of the printer to the optional internal Expanded Memory .
Page 2-21 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Memor y ->c ardC opy all <xmb> y/n This selection allows you to copy the entire contents of the optional Expanded Memory to the PCMCIA Memory card installed in the Memory Card slot on the rear of the printer .
Page 2-22 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B c ard-> memor y c opy c opying This selection allows you to copy printer firmware from the PCMCIA Memory card to the printer . Card->Memory Copy Program Y/N STEP PROCEDURE 1.
Page 2-23 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B memor y-> c ard c opy c opyin g This selection allows the user to copy the current firmware installed in the printer to a PCMCIA Memory Card. Memory->Card Copy Program Y/N STEP PROCEDURE 1.
Page 2-24 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B STEP PROCEDURE 1. Use the LINE key to step the underlined cursor to the desired setting. IF Y es is selected, the printer will enter the Memory F ormat mode. If No is selected, the display will advance to the mode display .
Page 2-25 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B STEP PROCEDURE 1. Press the LINE key while simultaneously turning the power on. When the printer emits one long beep, release the LINE key to display the first screen.
Page 2-26 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B LCD Panel — Service Mode GAP - When setting the "GAP" threshold, the voltage shown on the top line of the display must be measured with nothing but the backing in the sensor and then again with a label still attached to the backing.
Page 2-27 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B EYE - When setting the "EYE" threshold, the voltage must be measured with nothing but the label under the sensor and then again with the printed "eye" mark under the sensor .
Page 2-28 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B This selection specifies whether or not the printer will automatically feed a blank label when it is placed in the Online mode. A ut o online feed yes n o LCD Panel — Service Mode STEP PROCEDURE 1.
Page 2-29 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B This display will only appear when Backfeed is enabled (DSW3-4 = OFF). The maximum backfeed distance is 255mm. Forward/Backfeed Distance Default STEP PROCEDURE 1.
Page 2-30 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B This selection allows the user to select the language used in the LCD menu and error messages. The selections are English, French, German, Spanish, Italian and P ortuguese.
Page 2-31 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B LCD Panel — Service Mode This selection allows the user to assign a priority for Print Darkness, Print Speed and Print Offset. Priority Setting LC D Command STEP PROCEDURE 1.
Page 2-32 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B STEP PROCEDURE 1. Use the LINE key to step the underlined cursor to the desired counter , the Head (HD) counter or the LIFE counter . The default position is the Head Counter .
Page 2-33 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B LCD Panel — Counters Mode STEP PROCEDURE 4. Use the FEED key to select the desired setting. If you only want to read the counter value, select NO . If you want to read the counter and reset it to 0.
Page 2-34 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B LCD Panel — T est Print Mode Once you have selected the type of test label to be printed, use the FEED key to accept the selection and the display advances to the T est Print Size display .
Page 2-35 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B LCD Panel — Maintenance Mode — Factory Mode STEP PROCEDURE 1 . R ecord all current dip switch positions, then place all switches in the OFF position. 2 . Place the DSW2-4 in the ON or up position.
Page 2-36 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B STEP PROCEDURE 1 . R ecord all current dip switch positions, then place all switches in the OFF position. 2 . Place the DSW2-4 in the ON or up position. 3 . Press the LINE and FEED key while simultaneously turning ON the power switch.
Page 2-37 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B LCD Panel — Clear Non-Standard Protocol T o Clear Non-Standard protocol codes, place DSW2-7 in the ON position and power on the printer while simultaneously pressing the LINE and FEED keys.
Page 2-38 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B (Countinued) STEP PROCEDURE 3. T ransmit the download data command stream to the printer . 4. A fter the data has been received, the printer will beep and print a status label.
Page 2-39 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B LCD Panel —Firmware Download Mode STEP PROCEDURE 1 . R ecord all current dip switch positions, then place all switches in the OFF position. 2 . Place the DSW2-6 in the ON or up position.
Page 2-40 Section 2. Configuration SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 2.4 Sample T est Labels CONFIGURA TION BAR CODE MEMOR Y HEAD CHECK F ACTOR Y.
Page 3-1 SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Interface Specifications 3.1 Overview ! Section The parallel interface for CL608e/CL612e printers is a high speed, bi-directional parallel interface that conforms to the IEEE 1284 specification.
Page 3-2 Section 3. Interface Specifications SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Interface T ypes In order to provide flexibility in communicating with a variety of host computer systems, CL608e/612e printers use a Plug-In Interface Module.
Page 3-3 Section 3. Interface Specifications SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 3.3 The Receive Buffer The CL608e/CL612e printers have the ability to receive a data stream from the host in one of two ways. The receive buffer may be configured to accept one print job at a time or multiple print jobs.
Page 3-4 Section 3. Interface Specifications SA TO CL608e/CL612e Service Manual PN 9001079 Re v .B 3.4 IEEE 1284 Parallel Interface The parallel interface for the CL608e/CL612e printers is a Plug-In Interface Module that can be installed by the user .
Page 3-5 Section 3. Interface Specifications SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B IEEE 1284 Parallel Interface PIN ASSIGNMENTS - IEEE 1284 CABLE END 18 1 36 19 N I PL A N G I SN O I .
Page 3-6 Section 3. Interface Specifications SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 3.5 RS232C Serial Interface The High Speed Serial Interface is a Plug-In Interface Module that can be installed in the printer by the user .
Page 3-7 Section 3. Interface Specifications SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B RS232C Serial Interface Cable Requirements * This connection at the host side of the interface would depend upon the pin that is being used as the Ready/Busy signal by the driving software.
Page 3-8 Section 3. Interface Specifications SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B RS232C Interface Signals Ready/Busy Flow Control R eady/Busy is the hardware flow control for the serial interface on the CL608e/CL612e printers.
Page 3-9 Section 3. Interface Specifications SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B X-On/X-Off Flow Control X -On/X -Off flow control must be used whenever hardware (Ready/Busy) flow control is not available or desirable.
Page 3-10 Section 3. Interface Specifications SA TO CL608e/CL612e Service Manual PN 9001079 Re v .B 3.7 Ethernet Interface The Ethernet interface is a Plug-In Interface Module that can be installed by the user . It requires a driver (shipped with each printer) that has the interface installed.
Page 3-11 Section 3. Interface Specifications SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B The EXT connector on the rear panel of the CL408e/CL412e printers is intended for use with external printer accessories such as label rewinders or applicators.
Page 3-12 Section 3. Interface Specifications SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B NOTE: The signals on pins 1, 3, 4, 6, 9 and 10 each have an open collector output. These pins normally measure +.07V maximum when a true condition exists.
Page 3-13 Section 3. Interface Specifications SA TO CL608e/CL612e Service Manual PN 9001079 Re v .B Repeat Print Print End T ype 3 Print End T ype 4 Start of Print Cycle End of Print Cycle Print Start.
Page 3-14 Section 3. Interface Specifications SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B.
Page 4-1 SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B " Section Electrical Checks and Adjustments 4.1 Overview This chapter describes how to check CL608e/CL612e Printers voltage levels and adjust threshold sensor voltages. The power supply converts 125 V AC into regulated DC voltages.
Page 4-2 Section 4. Electric Checks and Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B STEP PROCEDURE 1. Switch the printer OFF and disconnect the AC power cord. 2. R emove (3) screws holding the left side cover to the printer . Raise the access door and loosen the (2) screws on the inside top of the printer .
Page 4-3 Section 4. Electric Checks and Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 4.3 DC Power V oltage Checks T o check voltage levels, first check the fuses (Section 6.3) and replace if necessary . Then remove the LH cover , (Section 4.
Page 4-4 Section 4. Electric Checks and Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B DC Power V oltage Checks TP TEST MODULE MAIN PCB TP TEST MODULE TO PCB TEST POINT @ CN13 TP T.
Page 4-5 Section 4. Electric Checks and Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B DIGIT AL MUL TIMETER LCD DISPLA Y VOL T COM CABLE T O PCB DIAL GROUND PIN TP TEST MODULE SIG PIN PROBES TEST POINT CHART NOTE: The power supply voltages are not adjustable.
Page 4-6 Section 4. Electric Checks and Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 4.4 Potentiometer Assignments & Adjustments POTENTIOMETERS ARE LOCA TED ON MAIN PCB T S U.
Page 4-7 Section 4. Electric Checks and Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Potentiometer Assignments & Adjustments POWER SUPPL Y TEST POINT CONNECTOR MAIN PCB VR1 O.
Page 4-8 Section 4. Electric Checks and Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 4.5a Print Position Adjustment Print P ostition is adjusted with the VR3(PITCH) potentiometer on the Front P anel and/or VR1 potentiometer on the main PCB board.
Page 4-9 Section 4. Electric Checks and Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 4.5b Print Position Adjustment STEP PROCEDURE Refer to Section 4.2 for access to main PCB 1. R ecord all current dip switch positions, then place all switches in the OFF position and the power switch OFF .
Page 4-10 Section 4. Electric Checks and Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 4.6 Label Gap Adjustment Additional equipment required: TP T est Module Digital Multimeter STEP PROCEDURE Refer to Section 4.2 for access to main PCB 1.
Page 4-11 Section 4. Electric Checks and Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 4.7 Eye-Mark Adjustment Additional equipment required: TP T est Module Digital Multimeter STEP PROCEDURE Refer to Section 4.2 for access to main PCB 1.
Page 4-12 Section 4. Electric Checks and Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 4.8 Offset Label Stop Position Adjustment Used for fine adjustment of label stop position for T ear Off, Cutter and Dispense Modes. The Label Stop P osition is adjusted with the Offset potentiometer on the Front P anel.
Page 4-13 Section 4. Electric Checks and Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 4.9 Ribbon Sensor Operation V erification 1. Flip down the cover on the front panel for access to the dip switches. 2. R ecord all dip switch positions, then place DSW2-1 in the OFF position and the power switch OFF .
Page 4-14 Section 4. Electric Checks and Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 4.10 Ribbon Sensor Adjustment Additional equipment required: TP T est Module Digital Multimeter STEP PROCEDURE Refer to Section 4.2 for access to main PCB 1.
Page 4-15 Section 4. Electric Checks and Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v .B 4.1 1 LCD Display Adjustment STEP PROCEDURE 1.
Page 4-16 Section 4. Electric Checks and Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 4.12 Print Darkness Adjustment STEP PROCEDURE 1. T urn VR1 potentiometer (located underneath a flip-down cover ot the front panel) to the center postion.
Page 5-1 SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B # Section Mechanical Adjustments 5-1 Overview SA TO CL608e/CL612e printers contain adjustable sub-assemblies.
Page 5-2 Section 5. Mechanical Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Excessive ribbon unwind and rewind tension will result in variable ribbon motion and could be the cause of print quality problems. F ollow the procedures 5.
Page 5-3 Section 5. Mechanical Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Ribbon Clutch Adjustments Fig. 5-3 RIBBON UNWIND SPINDLE ADJUST NUT LOCKING SCREW IS INSIDE ADJUST NUT 950-1050g REWIND STRING EMPTY RIBBON CORES RIBBON REWIND SPINDLE Fig.
Page 5-4 Section 5. Mechanical Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B STEP PROCEDURE 1. Connect the power cable to the printer and AC outlet. T urn the printer ON . 2. Raise the access door and remove the ribbon and label stock if installed.
Page 5-5 Section 5. Mechanical Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B STEP PROCEDURE 1. R efer to Section 7.2 and run a test print. Fig. 5-5 2. By adjusting the Allen head screws on the rear of the Stay , you can move the print head forward or backward.
Page 5-6 Section 5. Mechanical Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Print Head Position Adjustment ALLEN WRENCH ADJUST SCREWS Fig.
Page 5-7 Section 5. Mechanical Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 5.4 Print Head Balance Adjustment R equired Equipment: #2 P ozidrv Screwdriver 10mm wrench STEP PROCEDURE 1. Connect the power cable to the printer and AC outlet.
Page 5-8 Section 5. Mechanical Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B R equired Equipment: #2 P ozidrv Screwdriver 10mm wrench STEP PROCEDURE 1. Connect the power cable to the printer and AC outlet. T urn the printer ON .
Page 5-9 Section 5. Mechanical Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 5.6 Feed Roller Adjustment (Label Tracking) R equired Equipment: #2 P ozidrv Screwdriver 5.5mm wrench 1 Kg T ension Gauge STEP PROCEDURE 1. Switch the printer OFF and disconnect the power cable.
Page 5-10 Section 5. Mechanical Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B ADJUST SCREW & FIXING NUT ON BOTH ENDS OF MEDIA COVER Fig.
Page 5-11 Section 5. Mechanical Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B STEP PROCEDURE 1. R emove (3) screws holding the left side cover to the printer . Raise the access door and loosen the (2) screws on the inside top of the printer .
Page 5-12 Section 5. Mechanical Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B LA TCHED POSITION UNLA TCHED POSITION Pairs of set-screws on each end of shaft must be tightened to a.
Page 5-13 Section 5. Mechanical Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B The CL-608e/612e printers can position labels using either a label gap (transmissive) or a Eye-Mark (reflective) sensor . The sensor used is selected by DSW2-2.
Page 5-14 Section 5. Mechanical Adjustments SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B.
Page 6-1 SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Replacement Procedures 6.1 Overview $ Section SA TO CL608e/CL612e Printers contain replaceable components and sub- assemblies. This section contains step-by-step instructions for removing and replacing the following components and sub-assemblies.
Page 6-2 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 6.2 Replacing the Main Circuit Board NOTE: Many of the components on this board are susceptible to damage by static electricity .
Page 6-3 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Replacing the Main Circuit Board STEP PROCEDURE 3. R emove (2) screws holding the I/O PCB Interface from the back side of the unit. Pull away to detach the connector on the interface from the main circuit board.
Page 6-4 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Replacing the Main Circuit Board REMOVE (2) SCREWS REMOVE SCREW DISCONNECT CABLES DISCONNECT CABLES Figs.
Page 6-5 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Replacing the Main Circuit Board MEMOR Y MODULE PCB IN THE MAIN PCB MEMOR Y FRAME * CAREFULL Y PRESS OUTW ARD ON T A BS ON BOTH ENDS OF THE FRAME TO RELEASE THE MEMOR Y PCB.
Page 6-6 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B INDEXING NOTCH NO NOTCH ON THIS SIDE FLASH MEMOR Y MODULE INSERT THE FLASH MEMOR Y MODULE INTO THE MAIN PCB MEMOR Y FRAME A T APPROXIMA TEL Y 45 0 . NOTE THE INDEXING NOTCH ON THE MODULE.
Page 6-7 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 6.3 Replacing the Fuses Fuse replacement is described in the following section. · 6.3.1 Removing and Replacing the Main Power Fuse · 6.3.2 Removing and Replacing the Internal Fuse 6.
Page 6-8 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Replacing the Fuses R equired: T3.15A, 250V Fuse or T1 Amp 250V Fuse T o remove and replace these fuse(s) do the following: STEP PROCEDURE 1. Switch the printer OFF and disconnect the power cable.
Page 6-9 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B The P ower Supply is a non-repairable component with no servicable parts and is to be replaced as a complete assembly . STEP PROCEDURE 1. Switch the printer OFF and disconnect the power cable.
Page 6-10 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Replacing the Power Supply REMOVE (2) SCREWS TO DET ACH MAIN CIRCUIT BOARD REMOVE (2) SCREWS Fig. 6-9 REMOVE (2) SCREWS AND PULL A W A Y TO DET ACH IF INTERFA CE CARD IS INST ALLED Figs.
Page 6-11 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Replacing the Power Supply REMOVE MOUNTING PLA TE (WITH PCB A TT ACHED) AND MOVE A W A Y FROM THE POWER SUPPL Y Fig. 6-1 1 REMOVE (2) SCREWS (POWER SUPPL Y) LOWER THE MEDIA HOLDER Fig.
Page 6-12 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B The Stepper Motor is used to transmit motion to the print mechanism for precise print positioning.
Page 6-13 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B STEP PROCEDURE 1. Switch the printer OFF and disconnect the power cable. 2. R emove (3) screws holding the left side cover to the printer . Raise the access door and loosen the (2) screws on the inside top of the printer .
Page 6-14 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Fig. 6-20 BEL T "B" BEL T "A" Fig.
Page 6-15 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Replacing the T iming Belts Figs. 6-22 Figs. 6-23 REMOVE SCREW (A TT ACHES TO REWIND SPINDLE) PULL RE.
Page 6-16 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 6.7 Replacing the Print Head If the print head becomes damaged, it can be easily removed and replaced.
Page 6-17 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Replacing the Print Head REMOVE THE RIBBON AND LABEL STOCK Fig. 6-24 Fig. 6-25 REMOVE (2) STUD SCREWS PRINT HEAD DISLODGE AND REMOVE RIBBON GUIDE PLA TE DISCONNECT CABLES Fig.
Page 6-18 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Fig. 6-28 RECONNECT CABLES PRINT HEAD ALIGNMENT PINS Fig.
Page 6-19 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B STEP PROCEDURE 1. Switch the printer OFF and disconnect the power cable. 2. R emove (3) screws holding the left side cover to the printer . Raise the access door and loosen the (2) screws on the inside top of the printer .
Page 6-20 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Fig. 6-30 REMOVE THE RIBBON AND LABEL STOCK Fig. 6-31 Fig.
Page 6-21 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Replacing the Platen Fig. 6-35 REMOVE (2) SCREWS HOLDING RET AINER TO THE FRAME CL612 PLA TEN CL612 PLA TEN LOOSEN (2) SET SCREWS AND REMOVE PULLEY FROM END OF SHAFT Fig.
Page 6-22 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Replacing the Platen Fig. 6-39 Fig. 6-37 PULL PLA TEN THROUGH HOLE IN FRAME AND OUT THE ELECTRONICS COMP ARTMENT Fig. 6-36 DISPLACE PLA TEN BY PULLING UP AND A W A Y FROM HOLDING CLAMP Fig.
Page 6-23 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Both the ribbon unwind and the rewind drive spindles incorporate a friction clutch assembly to control tension. The friction washers within these clutch assemblies are replaceable.
Page 6-24 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Replacing the Ribbon Drive Clutch Washers 1 2 3 4 5 6 7 7 9a 10 11 9b USE 12mm OPEN END WRENCH AND PH.
Page 6-25 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Replacing the Ribbon Drive Clutch Washers STEP PROCEDURE 1. F or each spindle, position and fasten Item 11 Plate, with teeth facing outward with (2) screws.
Page 6-26 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v .B Replacing the Ribbon Drive Clutch W ashers Fig. 6-45 Fig.
Page 6-27 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 6.10 Replacing the Ribbon Motion Sensor STEP PROCEDURE 1. Switch the printer OFF and disconnect the power cable. 2. R emove (3) screws holding the left side cover to the printer .
Page 6-28 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Replacing the Ribbon Motion Sensor Fig. 6-50 Fig. 6-51 REMOVE SCREW PULL THE SENSOR CABLE AND CONNECTOR THROUGH THE FRAME HOLE UNPLUG SEN4 FROM THE PCB HARNESS Fig.
Page 6-29 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Replacing the Ribbon Motion Sensor Fig. 6-54 Fig. 6-55 REMOVE (2) SCREWS HOLDING SENSOR TO THE BRACKE.
Page 6-30 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 6.1 1 Replacing the Paper End Switch (Micro-Switch) and the Bottom Half of the Notch/Gap and Eye-Mark.
Page 6-31 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Replacing the Paper End Switch (Micro-Switch) and the Bottom Half of the Notch/Gap and Eye-Mark Sensors STEP PROCEDURE 1. Switch the printer OFF and disconnect the power cable.
Page 6-32 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Replacing the Paper End Switch (Micro-Switch) and the Bottom Half of the Notch/Gap and Eye-Mark Sensors Fig. 6-59 REMOVE (3) SCREWS TO DET ACH THE RAMP PLA TE FROM THE RAMP FRAME Fig.
Page 6-33 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Replacing the Paper End Switch (Micro-Switch) and the Bottom Half of the Notch/Gap and Eye-Mark Sensors Fig. 6-62 BOTTOM HALF NOTCH/GAP AND EYE-MARK SENSORS Fig.
Page 6-34 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 6.12 Replacing the T op Half of the Notch/Gap Sensor STEP PROCEDURE 1. Switch the printer OFF and disconnect the power cable. 2. R emove (3) screws holding the left side cover to the printer .
Page 6-35 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Replacing the T op Half of the Notch/Gap Sensor REMOVE SCREW TO DET ACH MEDIA HOLD DOWN UNIT Fig. 6-65 Fig. 6-66 REMOVE MEDIA HOLD DOWN UNIT FROM THE FRAME REMOVE (2) SCREWS TO OPEN COVER AND ACCESS THE NOTCH/GAP SENSOR Fig.
Page 6-36 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Replacing the T op Half of the Notch/Gap Sensor Fig. 6-70 Fig. 6-72 Fig. 6-73 REMOVE SCREWS REMOVE (2) SCREWS TO DET ACH SENSOR FROM BRACKET ALLEN HEAD SCREW DISLODGE BRACKET WITH SENSOR Fig.
Page 6-37 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B STEP PROCEDURE 1. Switch the printer OFF and disconnect the power cable. 2. R emove (3) screws holding the left side cover to the printer . Raise the access door and loosen the (2) screws on the inside top of the printer .
Page 6-38 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Replacing the Display Panel or Keyboard COVER REMOVE (1) SCREW REMOVE (2) SCREWS DISPENSER COVER REMOVE (2) SCREWS ROT A TE AND LIFT T O DET ACH COVER Fig.
Page 6-39 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Replacing the Display Panel or Keyboard DISPLA Y P ANEL ASSEMBL Y REMOVE (1) SCREW REMOVE (2) SCREWS REMOVE DISPLA Y P ANEL OR KEYP AD Fig. 6-81 Fig. 6-82 Fig.
Page 6-40 Section 6. Replacement Procedures SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B.
Page 7-1 SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B % Section Factory Resets 7.1 Overview The F actory R eset Mode allows you to: • Factory Settings/T est Print • Clear Head Counters .
Page 7-2 Section 7. Factory Resets SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 7.2 Factory Settings/T est Print STEP PROCEDURE 1. R ecord all current dip switch positions, then place all switches in the OFF position. 2. Place the DSW2-4 in the ON or up postion.
Page 7-3 Section 7. Factory Resets SA TO CL608e/CL612e Service Manual PN 9001079 Re v .B 7.3 Clear Head Counters STEP PROCEDURE 1. R eco rd a ll cu rr en t d ip sw it ch po sit io ns , t he n p la ce al l s wi tc he s i n t he OFF position. 2. Place the DSW2-4 in th e ON or up postion.
Page 7-4 Section 7. Factory Resets SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 7.4 Clear Dispenser Counter STEP PROCEDURE 1. R ec or d a ll cu rr en t d ip sw it ch po si ti on s, th en pl ac e a ll s wi tc he s i n t he OFF position. 2. Place the DSW2-4 in th e ON or up postion.
Page 7-5 Section 7. Factory Resets SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 7.5 Clear Cutter Counter STEP PROCEDURE 1. R ec or d a ll cu rr en t d ip sw it ch po si ti on s, th en pl ac e a ll s wi tc he s i n t he OFF position. 2. Place the DSW2-4 in th e ON or up postion.
Page 7-6 Section 7. Factory Resets SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 7.6 Clear EEPROM STEP PROCEDURE 1. R ec or d a ll cu rr en t d ip sw it ch po si ti on s, th en pl ac e a ll s wi tc he s i n t he OFF position. 2. Place the DSW2-4 in th e ON or up postion.
Page 7-7 Section 7. Factory Resets SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 7.7 Sample T est Prints LARGE TEST PRINT SMALL TEST PRINT ILLUSTRA TIONS SHOWN ARE EXAMPLES ONL Y AND MA Y NOT.
Page 7-8 Section 7. Factory Resets SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B.
Page 8-1 SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B T roubleshooting 8.1 Overview This section has been devised to help you if you are unable to produce output on the CL608e/CL612e printers. Use this section to make sure the basics have been checked before deciding you are unable to proceed further .
Page 8-2 Section 8. Troubleshooting SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 8.2 Initial Check List If you are unable to produce output on your printer , check the following before deciding you're unable to proceed any further . 1. Is the printer powered up and ON-LINE? 2.
Page 8-3 Section 8. Troubleshooting SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B c. V erify the following: Y ou have not typed a "0" (zero) for an "o" (letter) or vice-versa. Y ou have not missed any <ESC> characters where they're needed.
Page 8-4 Section 8. Troubleshooting S A T O CL608e/CL612e Service Manual PN 9001079 Re v . B 8.4 The RS232C (Serial) Interface 1. Is the RS232C Serial cable connected securely to your serial port on t.
Page 8-5 Section 8. Troubleshooting SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 8.6 Lan Ethernet Interface Installation Problems (Printer Does Not Come Up Ready) If you cannot print to the SA TO enhanced ethernet adapter after you install it, check the following: 1.
Page 8-6 Section 8. Troubleshooting SA TO CL608e/CL612e Service Manual PN 9001079 Re v .B 4. If the job exits the queue but does not print, make sure that you have the correct driver installed. If you do, turn DSW2-4 on and cycle power . T ry resending your print job.
Page 8-7 Section 8. Troubleshooting SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 5. Also verify that the host computer and the print server are either on the same subnet (for example, if the print server has a subnet mask of 255.
Page 8-8 Section 8. Troubleshooting S A T O CL608e/CL612e Service Manual PN 9001079 Re v . B 1. If you cannot create a print queue, make sure that you have sufficient NetW are privileges. With NetW are 3.12 and earlier , you MUST be logged in as SUPER VISOR (not someone with Supervisor privileges).
Page 8-9 Section 8. Troubleshooting SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B W indows NT/LAN Server T roubleshooting 2. Make sure that TCP/IP and lpr printing are installed and running on the W indows NT system or the LAN Server file server .
Page 8-10 Section 8. Troubleshooting SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B The LCD display , Front P anel LED Indicators and Buzzer provide a visual/audio indication of the type of error encountered.
Page 8-11 Section 8. Troubleshooting SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 8.8 T roubleshooting T ables The troubleshooting table below includes the following general symptoms descrip.
Page 8-12 Section 8. Troubleshooting S A T O CL608e/CL612e Service Manual PN 9001079 Re v . B Print Quality Problems m o t m y Se s u a C e l b a b o r Pn o i t c A e v i t c e r r o C d e t s e g g u S s e g a m I t h g i Le r u s s e r p d a e h t n i r p w o L) 4 .
Page 8-13 Section 8. Troubleshooting SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Print Quality Problems m o t m y Se s u a C e l b a b o r Pn o i t c A e v i t c e r r o C d e t s e g g u S l e b a L o N t n e m e v o M t l e b e v i r d n e t a l p n e k o r b / e s o o L) 6 .
Page 8-14 Section 8. Troubleshooting SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Print Quality Problems m o t m y Se s u a C e l b a b o r Pn o i t c A e v i t c e r r o C d e t s e g g u S.
Page 8-15 Section 8. Troubleshooting SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 8.9 Head Pattern Examples FEED DIRECTION F ACTORY DEF AUL T GOOD ADJUSTMENT CLEAR, DARK, EVEN TEXT IRREGULAR.
Page 8-16 Section 8. Troubleshooting SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Head Pattern Examples DI AGONAL V OIDS ( WHIT E STREAKS) T H AT “ W AL K ” AC R OS S L AB E L R IBBON WR.
Page 8-17 Section 8. Troubleshooting SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 8.10 Hex Dump Diagnostic Labels STEP PROCEDURE 1. T urn on the printer . 2. Send and print a label. 3. Place the printer in the Off-Line mode by pressing the L INE key .
Page 8-18 Section 8. Troubleshooting S A T O CL608e/CL612e Service Manual PN 9001079 Re v . B.
Page 9-1 SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Optional Accessories 9.1 Overview ' Section This section contains instructions for installing the following optional accessories: .
Page 9-2 Section 9. Optional Accessories SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 9.2 Label Cutter Kit Installation STEP PROCEDURE 1. T urn the printer OFF and disconnect the AC power cord. 2. R emove (3) screws holding the left side cover to the printer .
Page 9-3 Section 9. Optional Accessories SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Label Cutter Kit Installation FRONT COVER REMOVE SCREWS A T (5) PLACES T O DET ACH FRONT COVER Figs.
Page 9-4 Section 9. Optional Accessories SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Label Cutter Kit Installation ROUTE CABLE CONNECTORS FROM THE CUTTER THROUGH ACCESS HOLE IN PRINT ENGINE ASSEMBL Y AND THROUGH THE HOLE IN THE ALUMINUM SIDE PLA TE REMOVE (2) SCREWS AND DISCARD BRACKET Figs.
Page 9-5 Section 9. Optional Accessories SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Label Cutter Kit Installation DET ACH SEN3 CONNECTOR FROM PCB BOARD AND REPLACE WITH CABLE CONNECT OR MARKED “CUTS” FROM CUTTER A TT ACH CABLE CONNECTOR END MARKED “CUTP” FROM CUTTER T O CN2 ON POWER SUPPL Y Figs.
Page 9-6 Section 9. Optional Accessories SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 9-3 Label Dispenser Installation DISPENSER FEED ROLLER DISPENSER UNIT WITH ROLLER AND SPRINGS PULLEY AND.
Page 9-7 Section 9. Optional Accessories SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B PULLEY COVER Label Dispenser Installation Components as Supplied in Kit REWINDER ASSEMBL Y SCREWS SUPPLIED IN KIT CABLE ST A Y Fig. 9-8f Fig. 9-8e Fig. 9-8g Fig.
Page 9-8 Section 9. Optional Accessories SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Label Dispenser Installation STEP PROCEDURE 1. Switch the printer OFF . 2. R emove (3) screws holding the left side cover to the printer . Raise the access door and loosen the (2) screws on the inside top of the printer .
Page 9-9 Section 9. Optional Accessories SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Label Dispenser Installation STEP PROCEDURE 4. R emove (3) motor mounting screws attaching motor to the frame. Fig. 9-10 5. R efer to Section 6.2 and remove the main circuit board.
Page 9-10 Section 9. Optional Accessories SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B STEP PROCEDURE 15. R efer to Fig. 9-8a and Figs. 9-18 Install dispenser unit in its entirety to the front of the print cover previously removed in Step 6 with (5) screws.
Page 9-11 Section 9. Optional Accessories SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Label Dispenser Installation PLACE SPRING ON PIN (BOTH ENDS) AND A TT ACH ROLLER WITH FLA T AREA OF SHAFT OVER SPRING AND INTO HOLE (BOTH ENDS) Figs.
Page 9-12 Section 9. Optional Accessories SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Label Dispenser Installation Fig. 9-14a TENSION ROLLER IDLER PULLEY REWIND PULLEY IDLER GEAR REMOVE "E" CLIP AND REMOVE PULLEY FROM BRACKET BEFORE INST ALLING ASSEMBL Y A TT ACH PULLEYS AND GEARS WITH HARDW ARE AS SHOWN Fig.
Page 9-13 Section 9. Optional Accessories SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Label Dispenser Installation Fig. 9-16 A TT ACH THE REWINDER ASSEMBL Y TO THE BACK OF THE PRINTER WITH (2) SCREWS Fig.
Page 9-14 Section 9. Optional Accessories SA TO CL608e/CL612e Service Manual PN 9001079 Re v .B Label Dispenser Installation Figs. 9-19 (Ref. Fig. 9-8h) ROUTE CABLE FROM DISPENSER UNIT UNDER ST A Y AND THROUGH OPENING IN PRINTER TO THE MAIN PCB CONNECTOR HARNESS @ SEN3 Figs.
Page 9-15 Section 9. Optional Accessories SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 9.4 PCMCIA Memory Expansion Installation The Memory PCB Board provides the interface board for (1) PCMCIA memory card slot. MEMOR Y PCB BOARD ST ANDOFFS SHOWN AS RECEIVED.
Page 9-16 Section 9. Optional Accessories SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B PCMCIA Memory Expansion Installation STEP PROCEDURE 1. Switch the printer OFF . 2. R efer to Section 6.2 and remove the main circuit board. 3. Remove (2) screws, nuts and standoffs from the Memory PCB Board for mounting to the Main PCB Board.
Page 9-17 Section 9. Optional Accessories SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B PCMCIA Memory Expansion Installation REMOVE (2) SCREWS AND W ASHERS FROM THIS END OF ST ANDOFFS (STEP 4) REMOVE (2) SCREWS, NUTS AND ST ANDOFFS.
Page 9-18 Section 9. Optional Accessories SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B PCMCIA Memory Expansion Installation INSURE ST ANDOFFS ARE BETWEEN MAIN PCB AND MEMORY CARD MEMOR Y PCB.
Page 9-19 Section 9. Optional Accessories SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 9.5 Flash Memory Expansion Installation STEP PROCEDURE 1. Switch the printer OFF and disconnect the power cable. 2. R emove (3) screws holding the left side cover to the printer .
Page 9-20 Section 9. Optional Accessories SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Flash Memory Expansion Installation Figs. 9-25 INDEXING NOTCH NO NOTCH ON THIS SIDE FLASH MEMOR Y MODULE INSERT THE FLASH MEMOR Y MODULE INTO THE MAIN PCB MEMOR Y FRAME A T APPROXIMA TEL Y 45 0 .
Page 9-21 Section 9. Optional Accessories SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B The R eal Time Clock Chip allows the date and time to be maintained in the local printer rather than using the system clock. It consists of a special clock chip that replaces the EEPROM chip on the main PCB.
Page 9-22 Section 9. Optional Accessories SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Real Time Clock Chip Installation MAIN PCB BOARD REMOVE THE EEPROM CHIP MARK ON CHIP IDENTIFIES PIN 1.
Page 9-23 Section 9. Optional Accessories SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Factory Reset Procedure STEP PROCEDURE 1. R ecord all current dip switch positions, then place all switches in the OFF position. 2. Place the DSW2-4 in the ON or up postion.
Page 9-24 Section 9. Optional Accessories SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B STEP PROCEDURE 1. Press the LINE key while simultaneously turning the power on. When the printer emits one long beep, release the LINE key to display the first screen.
Page 9-25 Section 9. Optional Accessories SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Set Calendar (Cont) STEP PROCEDURE 1. Y ear - The first display shown will have the two digit year selection underlined. Y ou can scroll through the dates by pressing the LINE key .
Page 9-26 Section 9. Optional Accessories SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B.
Page 10-1 SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Spare Parts List 10.1 Overview Section The following parts lists are included for the CL608e/CL612e Printers: · Base Cover Asse.
Page 10-2 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 10.2 Base Cover Assembly.
Page 10-3 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Base Cover Assembly.
Page 10-4 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Base Cover Assembly.
Page 10-5 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Base Cover Assembly.
Page 10-6 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Base Cover Assembly.
Page 10-7 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B NO. CODE DESCRIPTION QTY Base Cover Assembly 1 PH1720101 Base Frame 1 2 MH4300621 S-tight screw 1 3 PE6721 100 F.
Page 10-8 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v .B Base Cover Assembly NO. CODE DESCRIPTION QTY 31 P A1722300 Hinge bracket (A) 2 32 P A1722400 Hinge bracket (B) 2 .
Page 10-9 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Base Cover Assembly 61 PH0720200 Front cover 1 62 P A1722500 Front cover bracket (A) 1 63 P A1722600 Front cover.
Page 10-10 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Base Cover Assembly NO. CODE DESCRIPTION QTY 91 PR3720100 Unwind Bracket (B) 1 92 MD4300821 Pan head screw 2 93.
Page 10-11 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 10.3 Frame Assembly CL608 CL612.
Page 10-12 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Frame Assembly.
Page 10-13 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Frame Assembly.
Page 10-14 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Frame Assembly.
Page 10-15 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Frame Assembly 1 MD4400821 Pan head screw 2 2 MD4401621 Pan head screw 2 3 PL1720601 Engine Frame 1 4 P A172160.
Page 10-16 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Frame Assembly 31 PC2720100 Spring (latch handle) 1 32 PB0723700 Shaft (latch handle) 1 33 MJ1400524 W-point sc.
Page 10-17 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Frame Assembly NO. CODE DESCRIPTION QTY 67 MD4401421 Pan head screw 2 68 MD4401621 Pan head screw 1 69 PB0721 1.
Page 10-18 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 10.4 Print Head Assembly.
Page 10-19 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Print Head Assembly.
Page 10-20 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Print Head Assembly 1 P A1721700 Head frame (LH) 1 2 MA0301221 Pan head screw 2 3 MT1300522 Hex nut 2 4 P A1721.
Page 10-21 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Print Head Assembly 31 P A1727100 Head Bracket (A) (CL608) 1 32 P A1727200 Head Bracket (B) (CL608) 1 33 PC1720.
Page 10-22 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 10.5 Ribbon Assembly.
Page 10-23 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Ribbon Assembly.
Page 10-24 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Ribbon Assembly.
Page 10-25 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Ribbon Assembly 1 PE4720100 Ribbon boss 2 2 PE2720100 Collor 6 3 P A4690900 Spring 8 4 MH0300521 P tight screw .
Page 10-26 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Ribbon Assembly NO. CODE DESCRIPTION QTY 41 PR1770100 Pulley 1 42 PC0760500 Spring (ribbon) 1 43 NA1030022 Plai.
Page 10-27 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 10.6 Feed Roller Assembly.
Page 10-28 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Feed Roller Assembly.
Page 10-29 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Feed Roller Assembly 1 PR3720500 Paper lid 1 2 PR4721300 Paper lid cover 1 3 P A1720400 Roller bracket (A) 1 4 .
Page 10-30 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 10.7 Main PCB Assembly 1 RJ1771200 Main PCBA 1 2 PC9730100 Spring (Lock) 1 3 P A3739900 Connector lock 1 4 MD4300621 Pan head screw 5 5 RJ7770200 Memory PCB Assy-B 1 8 RJ7770300 Memory PCB (4 MB Memory Option) 1 NO.
Page 10-31 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 10.8 Interface Option 1 MD3300622 Screw 2 2 WCL404070 IEEE-1284 Parallel Interface 1 3 WCL404051 Serial Interface 1 4 WCL404060 USB Interface 1 5 1 1S000158 Ethernet Interface 1 6 1 1S000136 CX/TX Interface 1 1 2 3 4 5 6 NO.
Page 10-32 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 10.9 Dispenser Assembly Option.
Page 10-33 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Dispenser Assembly Option.
Page 10-34 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Dispenser Assembly Option.
Page 10-35 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Dispenser Assembly Option.
Page 10-36 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 1 PH0720400 Dispense cover 1 2 MH0300821 P tight screw 4 3 P A1724701 Dispense frame 1 4 PB0721600 Post (latch).
Page 10-37 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 31 MD4300821 Pan head screw 2 32 MH0300821 P tight screw 5 33 PB0721300 Shaft (Dispense roller) 1 34 PE3520600 .
Page 10-38 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 61 NA0060022 Plain washer 2 62 ND0040030 E-Ring 3 63 MD4301221 Pan head screw 2 64 PC3720100 Rewind knob 1 65 P.
Page 10-39 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 10.10 Cutter Assembly Option.
Page 10-40 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B Cutter Assembly Option.
Page 10-41 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v .B 1 PR1720800 Cutter set 1 2 PR1691401 Cutter pulley 1 3 MJ1300424 W-point screw 2 4 P A1725500 Sensor slit 1 5 MD.
Page 10-42 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 31 P A1726000 PCB bracket 1 32 MD3300621 Pan head screw 4 33 P A2720700 Cover Bracket (E) 1 34 MD4300621 Pan he.
Page 10-43 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B 10.1 1 PCMCIA Memory Option 1 RJ4770100 PCMCIA Memory Option 1 NO.
Page 10-44 Section 10. Parts List SA TO CL608e/CL612e Service Manual PN 9001079 Re v . B.
PN 9001079 Re v . B Index-1 Index SA TO CL608e/CL612e Service Manual Index A AC Fuse 1-3 AC Power Input Connector 1-3 Access Door 1-2, 1-4, 4-2 Accessory (EXT) Connector 3-1 1 Adjust Plate 5-7, 5-10 A.
PN 9001079 Re v . B Index-2 SA TO CL608e/CL612e Service Manual Index I IEEE 1284 Parallel Interface 3-4, 8-2 Indexing Notch 6-5 Interface Board 4-3 Interface Card 6-3 Interface Option 10-31 Interface .
PN 9001079 Re v . B Index-3 Index SA TO CL608e/CL612e Service Manual Rear Panel 1-3 Receive Buffer Hex Dump 8-17 Receive Buffer Selection 2-3 Receive Buffer 3-3 Repeat Print 3-13 Replacing Notch/Gap a.
An important point after buying a device SATO CL608e/CL612e (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought SATO CL608e/CL612e yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data SATO CL608e/CL612e - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, SATO CL608e/CL612e you will learn all the available features of the product, as well as information on its operation. The information that you get SATO CL608e/CL612e will certainly help you make a decision on the purchase.
If you already are a holder of SATO CL608e/CL612e, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime SATO CL608e/CL612e.
However, one of the most important roles played by the user manual is to help in solving problems with SATO CL608e/CL612e. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device SATO CL608e/CL612e along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
