Instruction/ maintenance manual of the product SVMi-4 Samsung
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SVMi-4 & SVM-400 Voice Mail System System Administra tion Manual.
2 Contents About this Book 3 How to use this online manual 4 Ho w to print th is onl ine man ual 5 Feature Descriptions 6 SYSTEM FEATURES 6 AUTO A TTEND ANT FEATURES 7 VOICE MA IL FEA TURE S 8 ADMINIS.
3 A b out this Guide This System Administrator manual describe s the fea tures av ailable on the SVMi-4 / SVM-400 Vo i c e Mail s y stem inc l uding the S y stem Administration feat u res. The Sy stem Administrator i s able to perform day to day operational change s on t h e SVMi-4 / SVM-400 V o ice Mail s y stem s .
4 How to use this online manual This manual pro v ides detailed inf o rmation on how to use the SVMi-4 / SVM-400 v oice mail and auto a t tenda n t f o r the Sams u ng DCS & DX systems . It has be en subdivided in to the following sections : SVMi-4 / SVM-400 Fe a t ur e s , and System Admini strator prog ramming.
5 How to print this onli ne manual This manual w as designed for online viewing, bu t if you prefer to print it do the following: 1. Use File > Page S etup to set general printing option s. The available options w ill vary w ith differen t printers and driv ers, See your printe r documentation for d etails.
6 Feature Des criptions SYSTEM FE ATURES Calle r ID Comp at ible If y ou subscribe to y our Carrie r’s caller ID, the SVMi-4 / SVM-400 i s comp a t ibl e . Just as the Caller ID d a ta appea r s o n DCS or DX ke y s ets, so the same information i s sa v ed in y our v oice mail b ox for e a ch messag e you re ceive.
7 S y nch r on i z e d C l ock The SVMi-4 / SVM-400 cl o c k i s r e spo n sib l e for pro v iding each message with a date and time stamp; changing betw een day and n ight modes is alw ays sy nchronized w ith the phone system.
8 number of employ ees in your offi ce bu t numerous employ ees outside the office that need to keep in conta ct. Holidays and Special Ev ents When your bu siness clo ses because of a Holiday or a sp e c ial e v ent, the SVMi-4 / SVM-400 can pro v ide a sp e c ial appropriate g reeting to your caller s.
9 Auto Forw ard Message auto forward allow s messages left in one mailbox to be au tomatically forwarded to another mailbox. The d elay time be fore the message i s forwarded i s programmable be tween 00:00 (immedia tely) and 23:59 (1 day ). After the me ssage is fo rwarded it may be deleted or saved in the original mailbox .
10 Individual Mailbox Greeting Each mailbox has its ow n associate d individual greeting recorde d in the mailb ox ow ner’s voice. Thi s may be changed a s frequently as you desire . Indivi dual Mail box Name Each mailbox has its own associate d indiv idual name recorded in the mailbox owner’s v oice.
11 Message Play Order Each mailbox may be set u p to play messages in order of olde st fi rst (FIF O) or n ewest first (L IFO). Message Replay Messages m ay be replay ed as many times a s you li ke.
12 Message Undelete At some time, everyone discards a message , and immediately w i shes they had ke p t i t . The u n del e t e fe a t ure of the SVMi-4 / SVM-400 w ill allow y ou to ret r ie v e messa g e s that ha v e been deleted. Message Waiting Light Indica tion An i ndica tion on your key set tell s y ou when you hav e new messages.
13 A DM INISTR A TION FE ATURES Administrators M ailbox The designated sy stem administrator can perform many routine a ctivities from their mailbox by using the system administr ation special menu. These activitie s include addi ng and remov ing mailboxes, and changing promp ts.
14 SYSTEM A DMINISTRA TION System admini stration can be on several lev els. The Subscri ber A subscriber or mailbox user i s someone w ho has an ex tension or mailbox on the SVMi-4 / SVM-400 s y stem. E a ch S ubscrib e r h a s c o ntrol o v er indi v idual options as sociate d with their mailbox and ex tension setti ngs.
15 DTMF SYSTEM A DMINISTRA TIO N Some System Administration fu nctions can be accessed by calling the SVM from a touch tone phon e . Th e s e admin i s tr a t i v e fu n c tions allow the sy stem admi.
16 Holiday Greeting = Prompt 100 3 Emergency (bad weather) G reeting = P rompt 1004 Changing t he Operating Mo de Call the SVMi-4 / SVM-400 , and w hen i t a n s w ers, pr e s s the ‘#’ key fol l o w ed by 3 zer o s and w hen prompt e d e n ter t h e admin i s tr a t ion p a ss w o rd s p ec i f ied in the S y stem W ide Parameters.
An important point after buying a device Samsung SVMi-4 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Samsung SVMi-4 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Samsung SVMi-4 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Samsung SVMi-4 you will learn all the available features of the product, as well as information on its operation. The information that you get Samsung SVMi-4 will certainly help you make a decision on the purchase.
If you already are a holder of Samsung SVMi-4, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Samsung SVMi-4.
However, one of the most important roles played by the user manual is to help in solving problems with Samsung SVMi-4. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Samsung SVMi-4 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
