Instruction/ maintenance manual of the product SRP-372 Samsung
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User ’ s Manual SRP-370/372 Ve r. 2 Thermal Printer Rev . 2.01 http://www .samsungminiprinters.com.
Rev . 2.01 - 2 - SRP-370/372 Ve r. 2 ■ Safety Precautions In using the present appliance, please keep t he following safety regulations in order to prevent any hazard or material damage. W ARNING Violating following instructions c an cause serious injury or death.
Rev . 2.01 - 3 - SRP-370/372 Ve r. 2 CAUTION Violatin g followi ng instruct ions can ca use slight wo und or damage t he appliance . If you observe a strange smoke , odor or noise from the printer , unplug it be fore ta king following measures. • Switch off the printer and unplug the set from the mains.
Rev . 2.01 - 4 - SRP-370/372 Ve r. 2 ■ W arning - U.S.A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rule s. These limits are designed to provide reasonable protection against harmful interfer ence when the equipment is operated in a commercial environment.
Rev . 2.01 - 5 - SRP-370/372 Ve r. 2 ■ Introduction The SRP-370/372 Roll Printer ar e designed for use with elec tronic instruments such as system ECR, POS, banking equipment, computer peripheral equipment, etc. The main features of the printer are as follows: 1.
Rev . 2.01 - 6 - SRP-370/372 Ve r. 2 ■ T able of Content s 1. Setting Up the Printer ................................................................................................... 7 1-1 Unpacking ................................................
Rev . 2.01 - 7 - SRP-370/372 Ve r. 2 1. Setting Up the Printer 1- 1 Unpacking Y our printer box should include these items. If any items are damaged or missing, pleas e contact your dealer for assist ance.
Rev . 2.01 - 8 - SRP-370/372 Ve r. 2 1-2 Connecting the Cables Y ou can connect up the three cables to the printe r . They all connect to the connector panel on the back of the printer , which is shown below: ※ NOTE Before connecting any of the cables, make sure that both the printer and the host are turned off.
Rev . 2.01 - 9 - SRP-370/372 Ve r. 2 1-2-2 Parallel Interface (IEEE1284) POWER DK P ARALLEL Drawer kick-out connecto r Interface connector Power supply connecto r Pin No.
Rev . 2.01 - 10 - SRP-370/372 Ve r. 2 1-2-3 USB Interface POWER DK USB Drawer kick-out connecto r USB connec tor Power supply connecto r Pin No. Signal Name Assignment (Color) Function Shell Shield Dr.
Rev . 2.01 - 1 1 - SRP-370/372 Ve r. 2 1-4 Setting the Dip Switches 1-4-1 Serial Interface Switch No. Function ON OFF Default SW1-1 ON SW1-2 Baud Rate Selection * Refer to below T able ON SW1-3 Handsh.
Rev . 2.01 - 12 - SRP-370/372 Ve r. 2 1-4-2 Parallel & USB Interface Switch No. Function ON OFF Default SW2-1 OFF SW2-2 OFF SW2-3 Select Print Density * Refer to below T able OFF SW2-4 Historical .
Rev . 2.01 - 13 - SRP-370/372 Ve r. 2 1-5 Setting the Memory Switches This printer has “Memory Switch” set which is software switches. Memory Switch set has “MSW1”, “MSW2”, “MSW8”, “MSW9” “Customize value”, “Seria l communication condition”.
Rev . 2.01 - 14 - SRP-370/372 Ve r. 2 MSW2-8 MSW2-7 MSW2-6 MSW2-5 MSW2-4 MSW2-3 Character T able OFF OFF OFF OFF OFF OFF Page 0 437 (USA, S ta ndard Europe) OFF OFF OFF OFF ON OFF Page 1 Kat akana OFF.
Rev . 2.01 - 15 - SRP-370/372 Ve r. 2 1-6 Installing or Replacing the Paper Roll ※ NOTE Be sure to use paper rolls that meet the spec ifications. Do not use p aper rolls that have the paper glued to the core because the pr inter cannot detect the p aper end correctly .
Rev . 2.01 - 16 - SRP-370/372 Ve r. 2 1-6-5 Be sure to note the correct direct ion that the paper comes of f the roll. 1-6-6 Pull out a small amount of p aper , as shown. Then close the cover . Feed paper Error Power ※ NOTE When closing the cover , press the center of printer cover firmly to prevent paper miss-loading.
Rev . 2.01 - 17 - SRP-370/372 Ve r. 2 1-7 Adjustments and Settings It has 2 features ; Paper end and Black mark . For detecting Paper End, it must be positioned at "a" Position in drawing and it is a factory default setting. For detecting Black mark printed on the paper , it must be moved to "b" position.
Rev . 2.01 - 18 - SRP-370/372 Ve r. 2 1-8 Using the Printer Control Panel ○ POWER The POWER light is on whenever the printer is on. ○ ERROR This indicates an error . ○ PA P E R This light indicates the near end of the paper roll. Inst all a new paper roll and the printer will continue printing.
Rev . 2.01 - 19 - SRP-370/372 Ve r. 2 1-10 Connecting the Power Suppl y ※ CAUTIONS When connecting or disconnecting the power supply from the prin ter , make sure that the power supply is not plugged into an elec trical outlet. Otherwise you may damage the power supply or the printer .
Rev . 2.01 - 20 - SRP-370/372 Ve r. 2 2. Self Test The self-test checks whether the printer has any problems. If the prin ter does not function properly , contact your dealer . The self-test checks the following; 2-1 Make sure paper roll has been inst alled properly .
Rev . 2.01 - 21 - SRP-370/372 Ve r. 2 3. Hexadecimal Dumping This feature allows experienced users to see exactly what data is coming to the printer . This can be useful in finding software problem s.
Rev . 2.01 - 22 - SRP-370/372 Ve r. 2 4. Specification Printing method Thermal line printing Dot density 180 X 180 dpi (7dots/mm) 203 X 203 dpi (8dots/mm) Printing width 72mm Paper width 58mm, 80mm, 8.
Rev . 2.01 - 23 - SRP-370/372 Ve r. 2 5. Appendix 5-1 Cleaning Printer Paper dust inside the printer may lower the print quality . In this case clean the printer as follows. 5-1-1 Open the printer cover and remove the paper if exist s. 5-1-2 Clean the print head with a cott on swab moistened with alcohol solvent.
An important point after buying a device Samsung SRP-372 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Samsung SRP-372 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Samsung SRP-372 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Samsung SRP-372 you will learn all the available features of the product, as well as information on its operation. The information that you get Samsung SRP-372 will certainly help you make a decision on the purchase.
If you already are a holder of Samsung SRP-372, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Samsung SRP-372.
However, one of the most important roles played by the user manual is to help in solving problems with Samsung SRP-372. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Samsung SRP-372 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
