Instruction/ maintenance manual of the product SCX-5935NX Samsung
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SCX-5835NX_5935NX Series Multi Functional Printer User’s Guide imagine the possibilities Thank you for purchasing a Samsung product..
Copyright _ 2 copyright © 2010 Samsung Electronics Co., Ltd. All rights reser ved. This user’s guide is provided for informat ion purpose s only. All information inclu ded herein is subject to change without notic e. Samsung Electronics is not responsible for an y direct or indirect damages, arising from or related to use of this user’s guide.
Safety information _ 3 safety information These warnings and precautions are included in order to prevent inju ry to you and others, as well as preventing any potential damage to your mach ine. Be sure to read and unders tand all of these in structions before using the machine.
Safety information _ 4 Caution OPERATING METHOD Caution If the machine gets overh eated, it releases smoke, makes strange noises, or generates an odd odor, immediately turn off the power switch and unplug the machine. ► This could result in electric shock or fire.
Safety information _ 5 INSTALLATION / MOVING Warning Caution MAINTENANCE / CHECKING Caution Do not place the machine in an area with dust, humidity or water leaks. ► This could resul t in electric shock or fire. When moving the machine, turn the power off and disconnect all cords; then lift the machine with at least t wo peopl e.
Safety information _ 6 SUPPLY USAGE Caution Keep the power cable an d the contact surface of the pl ug clean from dust or water. ► This could result in electric shock or fire. To clean and o perate the machine, strictl y follow the user 's guide provided with the machine.
Regulatory information _ 7 regulatory information This machine is designed for our sound environment and certified with several regulatory statements. LASER SAFETY STATEMENT The printer is certified in the U.
Regulatory information _ 8 MERCURY SAFETY PERCHLORATE WARNING This Perchlorate warning applies only to primary CR (Ma nganese Dioxi de) Lithium coin cells in the prod uct sold or distributed O NLY in California USA. Perchlorate Material - special handling may apply.
Regulatory information _ 9 CORRECT DISPOSAL OF THIS PRODUCT (WAS TE ELECTRICAL & ELECTRONIC EQUIPMENT) (Applicable in the Europ ean Union and other European countries with separate collection syst.
Regulatory information _ 10 TAIWAN ONLY RUSSIA ONLY AE95 AE95 FAX BRANDING The Telephone Consumer Protection Act of 1991 makes it unlawful fo r any person to use a computer or other electronic device .
Regulatory information _ 11 RINGER EQUIVALENCE NUMBER The Ringer Equivalence Numbe r and FCC Registration Number for this mach ine may be found on the label located on the bottom o r r ear of the machine. In some instances you may need to provid e these numbers to the telephone company.
Regulatory information _ 12 Important warning: Earth Neutral Live If the wires in the mains lead do not match the colors marked in your plug, do the following: You must connect the green and yellow wire to the pin marked by th e lette r “E” or by the safety ‘ Earth symbol’ or colored green and yellow o r green.
Regulatory information _ 13 OpenSSL Project for use in the Open SSL Toolkit (http://www.ope nssl.org/)" THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ` `AS IS'' AND ANY EXPRESSED OR IMPL IED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHA NTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
Regulatory information _ 14 CHINA ONLY.
About this user’s guide _ 15 about this user’s guide This user’s guide provides information about basic understanding of the machine as well as detailed explanation on each step during actual usage. Valuable for both novice and professio nal users can refer to this as a guide for installing and using the machine.
About this user’s guide _ 16 FINDING MORE INFORMATION You can find information for setting up and using your machin e fr om the following resources, eith er as a print-out or on screen .
Features of your new product _ 17 features of your new product Your new machine is e quipped with a number of special features that improv e the quality of the documents you print.
Features of your new product _ 18 Support XOA applications FEATURES BY MODELS The machine is designed to support all of your docu ment needs fr om printing and copyin g to more advanced networking solu tions f or your business. Features by models i nclude: ( ● : Included, Blank: No t available) The machine supports XOA custom applications.
Introduction _ 19 7. introduction These are the main com ponents of your machine: This chapter includes: • M achine overview • Control panel overview • Understanding the Status LED • Introduci.
Introduction _ 20 Rear view 1 XOA port 7 Duplex unit 2 Network port 8 Rear cover 3 USB host port 9 Power receptacl e 4 USB port 10 Power-switch 5 Telephone line socket 11 Control board cover 6 Extensi.
Introduction _ 21 CONTROL PANEL OVERVIEW When you use the touch screen, u se your finger only. The screen may be damaged with a sh arpen pen or anything else. 1 Machine Setup Guides you to the machine setup and advanced setti ngs. (See "Machine Setup" on page 85.
Introduction _ 22 UNDERSTANDING THE STATUS LED The color of the stat us LED indica tes the machine's cu rrent status . Check the message on the display scre en. Fol low the instructions in the message or refer to troubleshooting part. (See "Understa nding display messages" on page 107 .
Introduction _ 23 Machine Setup button When you press the Machine Setup button, you can browse current machine settings or change machine value s. (See "Machine Setup" on page 85.) • : Allows you to move directly to the Copy , Fax , Scan , Stored Documents menu directly.
Getting started _ 24 8. getting started This chapter gives you step-by-step instructions for setting up the USB connected machine and software. This chapter includes: • Settin g up the hardware • .
Getting started _ 25 SYSTEM REQUIREMENTS Before you begi n, ensure that your system meets the following requirements: Windows Your machine supports the fo llowing Windows operating systems. • Internet Explorer 5.0 or higher is the minimum requi rement for all Windows operating systems.
Getting started _ 26 Linux • It is necessary to claim swap partition of 300 MB or larger for working with large scanned images. • The Linux scanner driver support s the optical resolution at maximum. INSTALLING USB CONNECTED MACHINE’S DRIVER A locally connected ma chine is a ma chine directly attached to your computer using the USB cable.
Getting started _ 27 • If you don’t want to connect t he machine at this time, click Next , and No on the following screen. The installation will then start and a test page will not be printed at the end of the installation.
Getting started _ 28 6. When the welcome screen appe ars, click Next . 7. When the installati on is complete, click Finish . The installation program ha s added the Un ified Driver Configurator desktop icon and the Unified Driver g roup to the system menu for your convenience.
Getting started _ 29 Setting up a client computer 1. Install your printer driver. (See "Installing USB connected machine’s driver" on page 26 , "Installing network connected mach ine’s driver" on page 31 .) 2. Cli ck the Windows Start menu.
Network setup _ 30 9. network setup This chapter gives you step-by-step instructions for setting up the ne twork connected machine and software. This chapter includes: • Network enviro nment • Int.
Network setup _ 31 INSTALLING NETWORK CONNECTED MACHINE’S DRIVER Selecting Custom installation allows yo u to choose programs to install. Windows You can set up the machine driver, follow the steps below. This is recommended for most users. All components necessary for machine operation s will be in stalled.
Network setup _ 32 8. To register as a user of the machine in orde r to receive i nformation from Samsung, select the checkbox and click Finish . You are now registered to the Samsung web site. Otherwise, just click Finish . If the printer driver does not work properly, uninstall the driver and reinstall it.
Basic setup _ 33 10. basic setup After installation is complete, you may want to set the machine’s d efault settings. Re fer to the next section if you would like to set or change values. This chapter gives you step-by-step in structions for setti ng up the machine.
Basic setup _ 34 CHANGING THE COUNTRY You can change the co untry, then some the values for fax and paper size will be change d automatically for your country. 1. Press Mach ine Setup on the control panel. 2. Press Admin Setting . 3. When the login me ssage appears, enter p assword with numb er keypad and press OK .
Basic setup _ 35 3. When the login me ssage appears, enter p assword with numb er keypad and press OK. (See "Setting the authe nticat ion pa ssword" on page 33 ) 4. Pr ess the General tab > Default Settings > Default Option . 5. Pre ss the function you want to change, and change its settings.
Media and tra y _ 36 11. media and tray This chapter provides information on how to l oad originals and print media into your machine. This chapter includes: • Pre paring originals • Loading origi.
Media and tra y _ 37 close the lid. If the book or magazine is thicker than 30 mm, start copying with the lid open. • Be careful not to break the scanner glass. You may get hurt. • Do not put hands while closing the scanner lid. The scanner l id may fall on your hands and get hurt.
Media and tra y _ 38 CHANGING THE TRAY SIZE The tray is preset to Letter or A4 size, dep ending on your cou ntry. To change the size, you need to adjust the pape r guides. 1. Push th e back plate of the tray outward s completely so that it can extend the length of the tray.
Media and tra y _ 39 a) To print in application, open an app lication and start the print menu. b) Open Printing Pr eferences . (See "Ope ning Printing Preferences" on page 47 .) c) Press the Paper tab in Printing Preferences , and select an appropriate paper type.
Media and tra y _ 40 PRINTING ON SPECIAL MEDIA The table below shows the avail able special media for each tray. When using special media, we recommend you fe ed one paper at a time. Check the maximum input number of media for each tray. (See "Print media specifications" on page 126 .
Media and tra y _ 41 • Transparencies used in the mach ine must be able to withstand machine’s fusing temperature. • Place them on a flat surface afte r removing them from the machine. • Do not leave unused transparencie s in the paper tray for long periods of time.
Media and tra y _ 42 SETTING THE PAPER SIZE AND TYPE After loading paper in the paper tray, set the paper size and type using the control panel. These settings wil l app ly to copy and fax modes. For computer printing, sele ct the paper size and type in the appli cation program you use on your computer.
Printi ng _ 43 12. printing This chapter explains common printing tasks. This chapter includes: • Printer driver featu res • Basic printing • Using special print features • Understanding Print.
Printi ng _ 44 3. Select your machine from th e Select Printer list. The basic print settings including the number of copies and print range are selected within the Print windo w.
Printi ng _ 45 Printing booklets This feature prints you r document on both sides of a paper and ar ranges the pages so that the paper can be folded in half after printing to pro duce a booklet. If you want to make a booklet, you need to print on Letter, Legal, A4, Us Folio, or Oficio sized print media.
Printi ng _ 46 Using watermarks The watermark option allo ws you to pr int text over an existing docu ment. For example, you use it when you want to have large gray letters read ing “DRAFT” or “CONFIDENTIAL” printed diago nally across the first page or all pages of a document.
Printi ng _ 47 4. Select the desired overlay from the Text drop-down list. 5. If th e overlay file you want does not appear in the Text drop-d own list, select Edit from the list and click Load .
Printi ng _ 48 Paper tab Use the Paper tab options to set the basic paper handling specifications. Click the Paper tab to display the options shown below. Copies This option allows you to choose the numb er of copies to be p rinted. You can select 1 to 999 copies.
Printi ng _ 49 (resident) on your machine. If, after printing a d ocument, you find that the fonts did not p rint correctly, choose Download as Bit image and resubmit your print j ob. This feature is avai lable only when you use the PCL printer driver.
Printi ng _ 50 1. Change the settings as needed on each tab. 2. Enter a name for the item in the Presets input box. 3. Click Save . When you save Presets , all current driver settings are saved. To use a saved setting, select it from the Pr esets drop down li st.
Printi ng _ 51 select the Printing preferenc es . If Printin g preferences item has ► mark, you can select other printer drivers connected with selected printer. 5. Change the settings on each tab. 6. Click OK . If you want to change the settings for each print job, change it in Printing Preferences .
Printi ng _ 52 • Border: Th is option allows you to print a border around each page on the sheet. • Two-Sided: This option allows you to print on both sides of a paper.(See "Printing o n both sides of p aper" on page 52 .) • Reverse Pag e Orientation: This option allows you to rota te paper 180 degrees.
Printi ng _ 53 LINUX PRINTING Printing from applications There are a lot of Lin ux applications that allow you to print using Common UNIX Printing System (CUPS). You can print on your machine from any such application. 1. Ope n an application, and select Print from the Fi le menu 2.
Printi ng _ 54 4. Click OK to apply the changes and close th e Printer Pr operties window. PRINTING WITH PS DRIVER PS printer driver is provided on the supplied software CD.
Printi ng _ 55 Advanced You can select Paper Size , Graphic , an d Document Options . • Paper/Output: Thi s option allows you to choose paper size you want to use.
Copying _ 56 13. copying This chapter gives you step-by-step instructions for copying documents. This chapter includes: • Unde rstanding the Copy screen • Basic copy • Changing the settings for .
Copying _ 57 Image tab • Erase Edge: Allows you to erase punch holes, staple marks, and fo ld creases along any of the four documents edges. (See "Erasing edge s" on page 61 .) • Erase Background: Prints an image with no background. (See "Erasing background image s" on page 61 .
Copying _ 58 • 1 -> 1 Sided: Scans one side of an origin al and prints on one side o f the paper. This function produces exactly the same print out from originals. • 1 -> 2 Sided: Scans one side o f originals and pri nts them on both sides of the paper.
Copying _ 59 ID card copying The machine prints one side of the or igina l on the upper half of the paper and the other side on the lower half with out reducin g the size of the o riginal. This feature is helpful for copying a small-sized item, such as a business card.
Copying _ 60 1. Place a single original face down on the scanner glass and close the scanner lid. (See "Load ing originals" on page 36 .) 2. Press Copy from the main screen. 3. Select th e tray in Paper Supply . 4. Pr ess the Advanced ta b > Clone Copy .
Copying _ 61 • Printed Sheet: Places the same image on the divider sheets as printed on the transparen cy. 7. Select media sources, in case you sele cted either Blank Sheet or Printed Sheet . 8. Pr ess OK . 9. Pr ess Start on the control p anel to begin copying.
Faxing _ 62 14. faxing This chapter gives you information about using your machine as a fax machine. This chapter includes: • Pre paring to fax • Understanding the fax screen • Sending a fax •.
Faxing _ 63 • : Removes all digits of the selected entry. • Remove : Removes the selected fa x number entry. • Remo ve All: Remo ves all the fax numbers in the input area. • Add ress: Picks up the frequently used fax numbers directly from your machine or from SyncThru™ Web Service.
Faxing _ 64 Sending a fax 1. Press Fax from the main screen. 2. Place the orig inals face up in the document feeder. 3. Adjust the document settings in the Image tab. 4. Select Duple x and Resolution options in the Basic tab. If the originals are printed on both sides of th e paper, select 2 Sided with left/right arrows in the Duplex feature.
Faxing _ 65 1. Press Machine Setup o n the control pan el. 2. Press Admin Setting . When the log in message pops up, enter password and press OK . (See "Setting the authentication password" on page 33 .) 3. Press the Setup tab > Fax Setup .
Faxing _ 66 To deactivate the Secure Re ceive feature, press Off . In this case, the received fax will be printed out. Printing received faxes on both sides of the paper Set this duplex feature to save paper. When th e machine prints the rece ived fax data, it prints them on both sides of the paper.
Faxing _ 67 2. Press New . 3. Enter the name of the fax number in the ID field with the pop up keyboard, and the fax number in the Fax No. area using the number keypad on the contro l panel. • ID: Ente rs the name. • Speed Dial No.: Is automatically filled with the first fre e number.
Faxing _ 68 USING MAILBOX You can store the original data in Mailbox , since you are absent and the receiver need to be retrieve a fax from you. This featur e allows you to program up to 15 individual Mailbox . Before you store the origina ls, the Mailbox must be created.
Faxing _ 69 3. Press the Setup tab > Fax Setup . 4. Press down arrow on the right side. 5. Press Fax Forward Settings > Forward to Fax Setting > Send Forward . 6. Press On and enter a fax number using the keypad on the con trol panel. 7. Press OK .
Scanning _ 70 15. scanning Scanning with your machine lets you turn pictures and text into di gital files that can be stored on yo ur computer. This chapter includes: • Basic sca nning method • Un.
Scanning _ 71 Scan to Email • From: Sender's e mail address. • To /Cc/Bcc: Recipients' addresses. Cc (carbon copy) is for copies to an additional recipient and Bcc (blind carb on copy) is for the same as Cc but the recipient's name is not displayed.
Scanning _ 72 • Original Typ e: Sele cts whether the original i s text or photo. (See "Original Type" on page 77 .) • Color Mode: Adjusts the color options of th e scan output. If the ori ginal is color and you want to scan in color, press Color Mode .
Scanning _ 73 Storing email addresses There are two kinds o f email addresses - Local on your machine's memo ry and Global on the LD AP server - which diff er dependin g on where they ar e stored. Local means email addresses are stored in the machine's memory, and Global means email addresses are stored in a specified (LDAP) server.
Scanning _ 74 1. Make sure that your machine and the computer are connected to a network and Scan and Fax Manager 2 is installe d on the computer. 2. Load originals face up into the document feeder, or place a si ngle original face down on the scanne r glass.
Scanning _ 75 network (email, FTP, SMB). • For network scanning using th e authenti cation feature, you must registe r the network or local authentication co nfiguration using the SyncThru™ Web Service. • User authentication has 3 optio ns: No Authentication (Default), Require Network Authenticatio n , and Require Local Authentica tion .
Scanning _ 76 2. Select the appropriate machine from the Scan and Fax Manager 2 window. 3. Press Properties . 4. The Set Scan Button tab allows you to change the saving destination and scan settings, add or delete application pr ogram, and format files.
Scanning _ 77 Resolution You can adjust do cument resolution. Press Scan > Scan to Email (or Scan to PC or Scan to Server ) > the Basic tab > Resolution . Use left /right arrows to toggle th e values. The higher value you select, clearer the result.
Scanning _ 78 • JPEG: Scans origina l in JPEG format. • BMP: Scans original in BMP format. The file format JPEG cannot be selected in the File Format option, if Mono has been selected for Color Mode . Scan Preset This feature allows you to use optimized settings for your sp ecific scan job.
Scanning _ 79 disconnect the USB cable a nd reconnect it. If the p roblem continues,refer to the Image Capture ’s help. 4. Set the scan options on this program. 5. Sca n and save your scan ned image. • For more informati on about using Image Capture , refer to the Image C apture ’s help.
Scanning _ 80 Preview Pane . 7. Drag the pointer to set the image area to be scanned in the Preview Pane . 8. Chan ge the scan options in the Image Qu ality and Scan Area sections. • Imag e Quality: This option allows you to select the color composition and the scan resolution for the image.
Scanning _ 81 For further details about the Image Manager application, refer to the on screen help. TOOLS NAME FUNCTION Save Saves th e image. Undo Cancels your l ast action . Redo Restores the action you canceled. Scroll Allows you to scroll through the image.
Using USB memory device _ 82 16. using usb memory device This chapter explains how to use a USB memory device wi th your machine. This chapter includes: • About USB memory device • Understanding t.
Using USB memory device _ 83 When an USB memory is inserted into the USB memory port on your machine, USB icon shows on the screen. From the USB screen, press USB Format or, USB Print or, Scan to USB . • USB Format: You can delete files stored on an USB memory device one by one or all at once by reformatting the device.
Using USB memory device _ 84 Scan to Edge You can set the machine to scan full size of a page as it is. Usuall y, the machine scans a page except edges, wh ich means the margin, especially when you do the copy job with certain sized paper in the tray.
Machine status and advanced feature _ 85 17. machine status and advanced feature This chapter explains how to browse t he current status of your machine, and the method of setting for the advanced machine setup. Read this chapter carefully in order to us e your machine's diverse features.
Machine status and advan ced feature _ 86 OPTION DESCRIPTION Device Info The su b-options available are Service Center Registration and Con tact Info . You may enter information on service ce nter and purchasing point. Date & Time You can set the date and ti me.
Machine status and advan ced feature _ 87 COPY SETUP For copy output, you can set up several options in advance. 1. Press Mach ine Setup on the control panel. 2. Press Admin Setting . When the login message pops up, ente r password and press OK . 3. Press the Setup tab > Copy Setup .
Machine status and advanced feature _ 88 NETWORK SETUP You may set up the network with the machine's touch screen. Be fore doing that, you must have the relevant information concerning the type of network protocols and computer system you use.
Machine status and advan ced feature _ 89 AUTHENTICATION This feature lets you control and lo ck all outgoing data, or change the password. 1. Press Mach ine Setup on the control panel. 2. Press Admin Setting . When the login message pops up, then enter password and press OK .
Machine status and advan ced feature _ 90 You can also print the machine's status information and browse statu s with SyncThru™ Web Service. Open the Web browser on your networked computer and type the IP address of yo ur machine. When SyncThru™ Web Service opens, click Information > Print information .
Machine status and advan ced feature _ 91 Machine Setup button When you press the Ma chine Setup button on the co ntrol panel, the screen displays three menus. Machine Status shows the supplies life, counters and reports. Ad min Setting lets you set the advanced setup to use your machine in depth and conv eniently.
Machine status and advan ced feature _ 92 Admin Setting Usage Page Report When the display “ Are you sure you want to prin t it ” appears, press Yes . Job Status button This menu shows the job in process, jobs waiting and , in completed, and error messages.
Management tools _ 93 18. management tools This chapter introduces managemen t tools provided to help you make full use of your machine. This chapter includes: • Introducing useful ma nagement tools.
Management tools _ 94 Or, if you are a W indows user, you can laun ch it from the St art me nu, select Programs or All Programs > your printer driver name > Smart Panel. • If you have already installed mo re than one Sa msung machine, first select the correct machine mo del you want in order to a ccess the corresponding Smart Pa nel.
Management tools _ 95 2. Scan Setting window ope ns. Click Advanced button to set m ore scan options. 3. Set scan settings and click Scan . For more information, click Help > Sm arThru Office he lp . Send to FTP You can upload files to an FTP server while working on SmarThru Office.
Management tools _ 96 USING THE LINUX UNIFIED DRIVER CONFIGURATOR Unified Driver Configurator is a to ol primari ly intended for configuring machine devices. You need to install Unified Linux Driver to use Unified Driver Configurato r (See "Installin g the Linux Unified Driver" on page 27).
Management tools _ 97 Classes tab The Classes tab shows a list of available m achine classes. • Refresh: R enews the classes list. • Add Class : All ows you to add a new machine class.
Maintenance _ 98 19. maintenance This chapter provides information for main taining your machine and the toner cartridge. This chapter includes: • Printing a machine report • Monitoring the suppli.
Maintenance _ 99 • Delete All: Deletes the whole list. • Print: Prints the selected list. CLEANING A MACHINE If printing quality problems occur or if you use your machine in a dusty enviroment, you need to clean your machine regularly to keep the best printing condition and use your machine lon ger.
Maintenanc e _ 100 4. Wipe the underside of the scanner lid and white sheet un til it is clean and dry. 5. Close the scanner lid. STORING THE TONER CARTRIDGE To get the best, print quality from the toner cartri dge, keep the following guidelines in mind: • Do not remove the toner cartridge fr om its package until ready to use.
Troubleshooting _ 101 20. troubleshooting This chapter gives helpful information fo r what to do if y ou encounter an error. This chapter includes: • Redi stributing toner • Clearing original docu.
Troubleshooting _ 102 1. Remove any remaining pages from the document feeder. 2. Seize the misfe ed paper, and remove the paper from the document output tray by carefully pulling it to the right using both hands. If you see no paper in this area, go to the next step 3.
Troubleshooting _ 103 • Ensure that the recommended sid e of the print media is facing down in the tray, or facing up in the multi-purpose tray. • If paper jams occu r frequently when you print on A5/B5-si zed paper: Load the paper into the tray with the long edg e facing the front of the tray.
Troubleshooting _ 104 4. Pull the paper straight up and out. 5. Insert the trays back into the mach ine. Printing automatically resumes. In the multi-purp ose tray Click this link to open an animation about clearing a jam. 1. If th e paper is not feeding prop erly, pull the paper out of the machine .
Troubleshooting _ 105 4. If you see the jammed paper, push the pressure lever on each side up and remove the paper. Skip to step 9. If you still do not see the paper, go to the next step. 5. Rele ase the strip, the rear cover stopper, and fully open the re ar cover, as shown.
Troubleshooting _ 106 2. Remove the jammed paper from the duplex unit. If the paper does not come out with the duplex un it, remove the paper from the bottom of the machine. Insert the duplex unit into the machin e. If you still do not see the paper, go to the next step.
Troubleshooting _ 107 UNDERSTANDING DI SPLAY MESSAGES Messages appear on the control panel disp lay to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary.
Troubleshooting _ 108 SOLVING OTHER PROBLEMS The following chart lists some conditio ns that may occur and the recommended solutio ns. Follow the suggested solu tions until the problem is corrected. If the problem persists, call for service. Touch screen problem Paper feeding problems This IP addres s conflicts wi th an IP address already in use.
Troubleshooting _ 109 Printing problems The paper keeps jamming. • There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materi als, use the multi-purpose tray. • An incorrect type of paper is being use d.
Troubleshooting _ 110 (Continued) The machine d oes not print. The document size is so big that the hard disk space of the computer is insufficient to access the print job. Get more hard disk space and print the document again. The machine selects print material s from the wrong pap er source.
Troubleshooting _ 111 Printing quality problems If the inside of the machine is dirty or paper has been loade d improperly, there might be a reduction in print quality. See th e table below to clear the problem. The print quality of photos is not good.
Troubleshooting _ 112 Toner smear If toner smears on the page: • Clean the inside of the ma chine. (See "Cleaning the in side" on page 9 9.) • Check the paper type an d quality. (See "Print media specifications" on pa ge 126.) • Remove the toner cartrid ge and then, install a new one.
Troubleshooting _ 113 Copying problems Loose ton er • Clean the insi de of the machine. (See "Cleaning the inside" on page 99 .) • Check the paper type an d quality. (See "Print media specifications" on page 1 26.) • Remove the toner cartridge and the n, install a new one.
Troubleshooting _ 114 Scanning problems Fax problems CONDITON SUGGESTED SOLUTIONS The scanner do es not work. • Make sure that you place th e original to be scanned face down on the scanner glass, or face up in the d ocument feeder. • There may not b e enough available memo ry to hold the document you want to scan.
Troubleshooting _ 115 Common PostScript problems The following situations are PS lang uage specific and may occur when several printer langua ges are used. Common Windows problems Refer to Microsoft Wi ndows User’s Guide that came with your computer for further informatio n on Windows error messages.
Troubleshooting _ 116 Common Linux problems CONDITION SUGGESTED SOLUTIONS The machine does not print. • Check if the printe r driver is insta lled in yo ur system. Open Unified Driver Co nfigurator and switch t o the Printers tab in Pr inters configuration window to look a t the list of available machines.
Troubleshooting _ 117 Refer to Lin ux User’s Guide that came wi th your computer for furthe r information on Linux error messages. Common Macintosh problems Refer to Macintosh User’s Guide t hat came with your computer for further information on Macintosh error messages.
Supplies and accessories _ 1 18 21. supplies and accessories This chapter provides inform ation on purchasing supplie s, accessories and maintenance pa rts available for your machine.
Supplies and accessories _ 1 19 To purchase maintenance parts, contac t the source where you bought the machine. Replacing maintenance parts can be performed only by an au thorized service provider, dea ler, or the retailer where you bought the machine.
Supplies and accessories _ 1 20 When installing accessories, the batte ry inside the machine is a service component. Do not change it by yourself. There is a risk of an explosion if battery is replaced by an incorrect type . Dispose used batteries according to the instructions.
Supplies and accessories _ 1 21 3. Insert a new document feeder rubber pad in to place. 4. Close the document feeder cover. 1 Document feeder ru bber pad.
Specifications _ 122 22. specifications This chapter guides you about this machine’s specifications such as various features. This chapter include: • General specificati ons • Printer specificat.
Specifications _ 123 PRINTER SPECIFICATIONS External dimension (W x D x H) 500 x 465 x 547 mm (19.7 x 18.3 x 21.5 inches) without o ptional tray Weight (Including c onsumables ) 23.1 Kg (50.88 lbs) Package weight Paper: 2.9 Kg (6.29 lbs) Plastic: 1.9 Kg (4.
Specifications _ 124 SCANNER SPECIFICATIONS COPIER SPECIFICATIONS ITEM DESCRIPTION Compatibility TWAIN standard/WIA standard Scanning method Color CCD Resolution a a.
Specifications _ 125 FACSIMILE SPECIFICATIONS The fax featu re may not be supported depend ing on machine s. ITEM DESCRIPTION Compatibility ITU-T G3 Applicable line Public Switched Telephone Network (PSTN) or behind PABX Data coding MH/MR/MMR/JBIG/JPEG (Tx only) Modem speed 33.
Specifications _ 126 PRINT MEDIA SPECIFICATIONS TYPE SIZE DIMENSIONS PRINT MEDIA WEIGHT A /CAPACITY B a. If media weight is over 105 g/m 2 (28 lb bond ), load a pape r into the tray one by one. b. Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
Contact SAMSUNG worldwide _ 127 contact samsung worldwide If you have any comments or questions re garding Samsung products, contact t he Samsung customer care center. COUNTRY/REG ION CUSTOMER CARE CENTER WEB SITE ARGENTINE 0800-333-3733 www.samsung.com ARMENIA 0-800-05-555 AUSTRALIA 1300 362 603 www.
Contact SAMSUNG worldwide _ 128 PHILIPPINES 1800-10-SAMSUNG (726-7864) 1-800-3-SAMSUNG (726-7864) 1-800-8-SAMSUNG (726-7864) 02-5805777 www.samsung.com POLAND 0 801 1SAMSUNG (172678) 022-607-93-33 www.samsung.com PORTUGAL 80820-SAMSUNG (726-7864) www.
Glossary _ 129 glossary The following glossary helps you get familiar with the produ ct by understanding the terminologies co mmonly used with printing as well as mentioned in this user’s gui de.
Glossary _ 130 DNS The Domain Name Server (DNS) is a system that stores information associated with domain names in a distri buted database on networks, such as the Internet.
Glossary _ 131 Intranet A private network that uses Internet Protoco ls, network connectivity, and possibly the public telecommunicatio n system to securely share part of an organization's information or operations with its emplo yees. Sometimes the term refers only to the most visible service, the internal website.
Glossary _ 132 NetWare A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run variou s services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX.
Glossary _ 133 Subnet Mask The subnet mask is used in conjunction with the network address to determine which part of the address is the netw ork address and which part is the host add ress.
An important point after buying a device Samsung SCX-5935NX (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Samsung SCX-5935NX yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Samsung SCX-5935NX - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Samsung SCX-5935NX you will learn all the available features of the product, as well as information on its operation. The information that you get Samsung SCX-5935NX will certainly help you make a decision on the purchase.
If you already are a holder of Samsung SCX-5935NX, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Samsung SCX-5935NX.
However, one of the most important roles played by the user manual is to help in solving problems with Samsung SCX-5935NX. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Samsung SCX-5935NX along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
