Instruction/ maintenance manual of the product SCX-4655F Samsung
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BASIC User’s Guide SCX-465x/465xN/4021S/4321NS Series SCX-465xF/4521FS/4521HS Series SCX-465xFN/465xHN/4521NS Series BASIC User’s Guide This guide provides information concer ning installation, basic operation and troubleshooting on windows.
2 BASIC 1 . Introduction Key benefits 5 Features by models 7 Useful to know 14 About this user’s guide 15 Safety information 16 Machine overview 21 Control panel overview 25 Turning on the machine 29 Installing the driver locally 30 Reinstalling the driver 31 2 .
3 BASIC 5 . Appendix Specifications 102 Regulatory information 112 Copyright 124.
1. Introduction This chapter provides info rmation you need to know before using the machine. •K e y b e n e f i t s 5 • Features by models 7 • Useful to know 14 • About this user’s guide 15.
Key benefits Environmentally friendly • To save toner and paper, this ma chine supports Eco feature (see "Eco printing" on page 56). • To save paper, you can pr int multiple pages on one single sheet of paper (see "Using advanced print features" on page 169).
Key benefits Wide range of functionality and application support • Supports various paper sizes (see "Print media specifications" on page 105). • Print watermark: You can customize yo ur documents with words, such as “ CONFIDENTIAL ” (see "Using advanced print features" on page 169).
Features by models Some features and optional goods may not be available depe nding on model or country. Operating System ( ● : Included, Blank: Not available) Operating System SCX-465x Series SCX-4.
Features by models Software Software SCX-465x Series SCX-465xN Series SCX-4021S Series SCX-4321NS Series SCX-465xF Series SCX-4521FS Series SCX-4521HS Series SCX-465xFN Series SCX-465xHN Series SCX-45.
Features by models ( ● : Included, Blank: Not available) SyncThru Admin Web Service ● (SCX-465xN/4321NS Series only) ● (SCX-465xFN/465xHN/4521NS Series only) Easy Eco Driver ● ● Fax Samsung .
Features by models Variety feature Features SCX-465x Series SCX-465xN Series SCX-4021S Series SCX-4321NS Series SCX-465xF Series SCX-4521FS Series SCX-4521HS Series SCX-465xFN Series SCX-465xHN Series SCX-4521NS Series Hi-Speed USB 2.
Features by models Handset ● (SCX-4655HN/4521HS Series only) (SCX-4521NS Series Chinese model only) Fax Multi-send ● Delay send ● Priority send ● Duplex send Secure receive ● Duplex p rint S.
Features by models Scan Scanning to email Scanning to SMB server Scanning to FTP server Duplex scan Scanning to WSD ● ● Scan to PC ● ● Features SCX-465x Series SCX-465xN Series SCX-4021S Serie.
Features by models ( ● : Included, Blank: Not available) Copy ID card copying ● ● Reduced or enlarged copying ● ● Collation ● ● Poster Clone Book 2-up/4-up ● ● Adjust background ● ● Margin shift Edge erase Gray enhance Duplex c opy a.
Useful to know The machine does not print. • Open the print queue list and remove the document from the list (see "Canceling a print job" on page 53). • Remove the driver and install it again (see "Installing the driver locally" on page 30).
15 1. Introduction About this user’s guide This user's guide provides information for your basic unde rstanding of the machine as well as detailed st eps to explain machine usage. • Read the safety in formation before using the machine. • If you have a problem using the mach ine, refer to the troubleshooting chapter.
16 1. Introduction Safety information These warnings and precau tions are included to pr event injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine.
Safety information 17 1. Introduction Caution 5 Operating method Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot.
Safety information 18 1. Introduction 6 Installation / Moving Warning Caution Do not block or push objects into the ve ntilation opening. This could result in elevated component temperatures whi ch can cause damage or fire.
Safety information 19 1. Introduction 7 Maintenance / Checking Caution Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger.
Safety information 20 1. Introduction 8 Supply usage Caution Keep the power cable and the cont act surface of the plug clean from dust or water. Otherwise, this could result in electric shock or fire. • Do not remove any covers or gu ards that are fastened with screws.
21 1. Introduction Machine overview 9 Accessories Power cord Quick installation guide Software CD a a. The software CD contains the pri nt drivers, user’s guide, and soft ware applications. Handset b b. Handset model only (see "Fe atu res by models" on page 7).
Machine overview 22 1. Introduction 10 Front view • This illustration may differ from your machine depending on your model. There are various types of machine. • Some features and optional goods may not be available depending on model or country (see "Feature s by models" on page 7).
Machine overview 23 1. Introduction SCX-465xN/4321NS/465xF/4521FS/4521HS/ 465xFN/465xHN/4521NS Series 3 10 9 1 2 5 8 7 6 4 12 13 14 11 15 16 17 18 1 Document feeder cover 11 Scanner lid 2 Document fee.
Machine overview 24 1. Introduction 11 Rear view • This illustration may differ from your machine depending on your model. There are various types of machine. • Some features and optional goods may not be available depending on model or country (see "Feature s by models" on page 7).
25 1. Introduction Control panel overview • This control panel may differ from yo ur machine depending on its model. There are various types of control panels. • Some features and optional goods may not be available depending on model or country (see "Feature s by models" on page 7).
Control panel overview 26 1. Introduction 13 SCX-465xF/4521FS/4521HS/465xFN/465xHN/ 4521NS Series 4 ID Copy A l l o w s y o u t o c o p y b o t h s i d e s o f a n I D c a r d l i k e a d r i v e r ’ s license on a single side of paper (see "ID card copying" on page 60).
Control panel overview 27 1. Introduction 2 Darkness Adjust the brightness level to make a copy for easier reading, when the original contains faint markings and dark images. Print Screen Press this button and the display will Print Screen? on the display screen.
Control panel overview 28 1. Introduction 14 Adjusting the control panel Illustrations on this user’s guide ma y differ from your machine depending on its options or models.
29 1. Introduction Turning on the machine 1 Connect the machine to th e electricity supply first. Turn the switch on if the machine has a power switch. Illustrations on this user’s guide ma y differ from your machine dependi ng on its options or models.
30 1. Introduction Installing the driver locally A locally connected machine is a machin e directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a n etwork connected machine’s driver (see "Installing driver over th e network" on page 138).
31 1. Introduction Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 16 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall .
2. Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup op tions. • Menu overview 33 • Machine’s basic settings 36 • Media and t.
33 2. Menu Overview and Basic Setup Menu overview The control panel provides access to various menus to setup the machine or use the machine’s functions. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
Menu overview 34 2. Menu Overview and Basic Setup Fax Feature a a. SCX-465xF /4521FS/4521HS /465xFN/465xHN /4521NS Series only. Fax Setup a Copy Feature Darkness Normal Dark+1- Dark+5 Light+5- Light+1 Resolution Standard Fine Super Fine Photo Fax Color Fax Original Size Multi Send Delay Send Priority Send Send Fax Forward to Fax Rcv.
Menu overview 35 2. Menu Overview and Basic Setup Copy setup System Setup Network c (Continue) Change Default Original Size Copies Copy Collation Reduce/Enlarge Darkness Original Type Adjust Bkgd Mach.
36 2. Menu Overview and Basic Setup Machine’s basic settings After installation is complete, you may want to set the machine's default settings. To change the machine’s de fault settings, follow these steps: It may be necessary to press OK to navigate to lower-level menus for some models.
Machine’s basic settings 37 2. Menu Overview and Basic Setup • When you press the power/Wakeup bu tton, start printin g, or a fax is received, the product will wake up from the power saving mode. • Press ( Menu ) > System Setup > Machine Setup > Wakeup Event > Button Press > On on the control panel.
38 2. Menu Overview and Basic Setup Media and tray This chapter provides info rmation o n how to load print medi a into your machine. • Using print media that does not me et these specifications may cause problems or require repairs. Such repairs are not covered by Sams ung ’s warranty or service agreements.
Media and tray 39 2. Menu Overview and Basic Setup 3 Loading pape r in the tray Illustrations on this user’s guide ma y differ from your machine dependi ng on its options or models. Check your machine type (see " Front view" on page 22). 1 Open the tray.
Media and tray 40 2. Menu Overview and Basic Setup • Do not push the paper guide too far causing the media to warp. • Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled. • If you do not adjust the paper guide, it may cause paper jams.
Media and tray 41 2. Menu Overview and Basic Setup 4 Loading in manual feeder The manual feeder can hold spec ial sizes and types of print ma terial, such as postca rds, note cards, and envelopes (see "Print media specifications" on page 105).
Media and tray 42 2. Menu Overview and Basic Setup.
Media and tray 43 2. Menu Overview and Basic Setup 5 Printing on special media The table below shows the specia l media usable in each tray. The media is also shown in the Printing Preferences .
Media and tray 44 2. Menu Overview and Basic Setup Envelope Printing successfully on envelopes depends upon the quality of the envelopes. To print an envelope, place it as shown in the following figure. If envelopes are printed out with wrinkles, creases, or black bold lines, open the rear cover and try printing again.
Media and tray 45 2. Menu Overview and Basic Setup Labels To avoid damaging the ma chine, use only labels desi gned for use in laser printers. • When selecting labels, cons ider the following factors: - Adhesives: Should be stable at your ma chine’s fusing temperature.
Media and tray 46 2. Menu Overview and Basic Setup Preprinted paper When loading preprinted pa per, the printed side sho uld be facing up with an uncurled edge at the front. If you expe rience problems with paper f eeding, turn the paper around. Note that pr int quality is not guaranteed.
Media and tray 47 2. Menu Overview and Basic Setup • The settings set from the machine driver override the settings on the control panel. a To print from an application, open an application and start the print menu. b Open Printing Preferences (see "Opening printing preferences" on page 54).
Media and tray 48 2. Menu Overview and Basic Setup 8 Preparing originals • Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than 216 x 356 mm (8.5 x 14 inches). • Do not attempt to load the followings of paper, in order to prevent paper jam, low print quali ty and machine damage.
Media and tray 49 2. Menu Overview and Basic Setup 1 Lift and open the scanner lid. 2 Place the original face down on the scanner glass. Al ign it with the registration guide at the t op left corner of the glass. 3 Close the scanner lid. • Leaving the scanner lid open while copying may affect copy quality and toner consumption.
Media and tray 50 2. Menu Overview and Basic Setup • Be careful not to break the sc anner glass. You may get hurt. • Do not put hands while closing the sc anner lid. The scanner lid may fall on your hands and get hurt. • Do not look the light from inside of the scanner while copying or scanning.
Media and tray 51 2. Menu Overview and Basic Setup 4 Adjust the document feeder widt h guides to the paper size. Dust on the document feeder glass ma y cause black lines on the pri ntout. Always keep the glass clean (see "Cleaning the machine" on page 79).
52 2. Menu Overview and Basic Setup Basic printing For special printing features, refer to the Advanced Guide (see "Usi ng advanced print features" on page 169).
Basic printing 53 2. Menu Overview and Basic Setup 11 Canceling a print job If the print job is waiting in the print queue or print spoole r, cancel the job as follows: • You can access this window by s imply double-clicking the machine icon ( ) in the Windows task bar.
Basic printing 54 2. Menu Overview and Basic Setup 12 Opening printing preferences • The Printing Preferences window that appears in this user’s guide may differ depending on the machine in use. • When you select an option in Printing Preferences , you may see a warning mar k or .
Basic printing 55 2. Menu Overview and Basic Setup Using a favorite setting The Presets option, which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use. To save a Presets item, follow these steps: 1 Change the settings as needed on each tab.
Basic printing 56 2. Menu Overview and Basic Setup 14 Eco printing The Eco function cuts toner consu mption and paper usage. The Eco function allows you to save prin t resources and lead you to eco-friendly printing. If you press the Eco button from the control panel, eco mode is enabled.
Basic printing 57 2. Menu Overview and Basic Setup Setting eco mode on the driver Open the Eco tab to set Eco mode. When you see th e eco image ( ), that means the eco mode is currently enabled. Eco options • Printer Default: Follows the settings from the machine's control panel.
58 2. Menu Overview and Basic Setup Basic copying For special printing features, refer to the Advanced Guide (see "Copy menu" on page 152). 15 Basic copy 1 If your machine has a (copy) butto n on the control panel, Press the (copy) button.
Basic copying 59 2. Menu Overview and Basic Setup 3 Select the option yo u want and press OK . For example, the Light+5 being the lightest, and the Dark+5 being the darkest. 4 Press ( Stop/Clear ) to return to ready mode. Original The original setting is used to improve the copy quality by selecting the document for the current copy job.
Basic copying 60 2. Menu Overview and Basic Setup To scale the copy by direc tly entering the scale rate 1 If your machine has a (copy) button on the control panel, Press the (copy) button. 2 Select ( Menu ) > Copy Feature > Reduce/Enlarge > Custom on the control panel.
Basic copying 61 2. Menu Overview and Basic Setup 5 Turn the original over and place it on the scanner glass where arrows indicate as shown. Then , close the scanner lid. 6 Press ( Start ) button. • If you do not press the ( Start ) button, only the front side will be copied.
62 2. Menu Overview and Basic Setup Basic scanning For special scanning features, refer to the Advanced Guide (see "Scan features" on page 182). 18 Basic Scanning This is the normal and usual pr ocedure for scanning originals. This is a basic scanning m ethod for USB-connected machine.
63 2. Menu Overview and Basic Setup Basic faxing • This function is not supported for SCX-465x/4021S/465xN/4321NS Series (see "Control panel overview" on page 25). • For special faxing features, refer to the Advanced Guide (see "Fax features" on page 189).
Basic faxing 64 2. Menu Overview and Basic Setup 4 Enter the destination fa x number (see "Keypad l etters and numbers" on page 166). 5 Press (Start) on the control panel.
Basic faxing 65 2. Menu Overview and Basic Setup 1 Place a single document face down on the document glass, or load the documents face up into th e document feeder (see "L oading originals" on page 48).
Basic faxing 66 2. Menu Overview and Basic Setup Resolution The default document settings produce good results when using typical text- based originals. However, if you send originals that ar e of poor quality, or contain photographs, you can adjust the resolution to produce a higher quality fax.
3. Maintenance This chapter provides inform ation about purc hasing supplies, acces sories and maintenance parts ava ilable for your machine. • Ordering supplies and accessories 68 • Available sup.
68 3. Maintenance Ordering supplies and accessories Available accessories may differ from country to coun try. Contact your sales re presenta tives to obtain the list of available su pplies, and maintenance parts.
69 3. Maintenance Available supplies When supplies reach the end of their life spans, you can order the follo wings of supplies for your machine: Depending on the options, percentage of image area and job mode used, the toner cartridge’s lifespan may differ.
70 3. Maintenance Available maintenance parts To purchase maintenance parts, co ntact the source where yo u bought the machine. Replacing ma intenance parts can be performed on ly by an authorized service provider, dealer, or the r etailer where you bought the machine.
71 3. Maintenance Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests user s follow these recommendations to ensure optimal performance, highest quality, and lo ngest life from your new Samsung toner cartridge.
Storing the toner cartridge 72 3. Maintenance 3 Estimated cartridge life Estimated cartridge life (t he life of the toner cart ridge yield) depends on the amount of toner that pr int jobs require.
73 3. Maintenance Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variat ion side to side. If this happens, you can temporari ly improve print quality by redistributing the remaining tone r in the cartridge.
Redistributing toner 74 3. Maintenance.
75 3. Maintenance Replacing the toner cartridge Click this link to open an animat ion about replacing a toner cartridge. • Shake the toner cartridge thoroughly, it will increase the initial print quality. • Illustrations on this user’s guide may di ffer from your machine depending on its opti ons or models.
Replacing the toner cartridge 76 3. Maintenance When a toner cartridge has reached the en d of life, the machin e will stop printing..
77 3. Maintenance Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Repla ce the correspon ding parts, if necessary. • It may be necessary to press OK to navigate to lower-level menus for some models.
78 3. Maintenance Setting the toner low alert If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. • It may be necessary to press OK to navigate to lower-level menus for some models.
79 3. Maintenance Cleaning the machine If printing quality problems occur or if yo u use your machine in a dusty environment, you need to clean yo ur machine regularly to keep it in the best printing condition and use yo ur machine longer.
Cleaning the machine 80 3. Maintenance 5 Cleaning the inside During the printing process, pa per, toner, and dust particles can accumulate inside the machine. This buildup can cause print q uality problems, such as toner specks or smearing. Cleaning the inside of th e machine clears and reduces these problems.
Cleaning the machine 81 3. Maintenance.
Cleaning the machine 82 3. Maintenance 6 Cleaning the scan unit Keeping the scan unit clean helps en sure the best possib le copies. We suggest that you clean the scan unit at the sta rt of each day and during the day as needed. • Turn the machine off and unplug the power cord.
83 3. Maintenance Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine ma y be contaminated by toner , which can cause damage to the machine or reduce print quality.
4. Troubleshooting This chapter gives helpful in formation for what to do if you encounter an error. • Tips for avoiding paper jams 85 • Clearing original document jams 86 • Clearing paper jams .
85 4. Troubleshooting Tips for avoiding paper jams By selecting the correct media s, most paper jams can be avoid ed. To avoid paper jams, refe r to the following guidelines: • Ensure that the adjustable guid es are positioned correctly (see "Tray overview" on page 38).
86 4. Troubleshooting Clearing original document jams When an original document jams in the document feeder, a warning message appears on the display. To avoid tearing the document, remove the jammed document slowly and carefully. To prevent document jams, use the scanner gla ss for thick, thin or mixed pape r- originals .
Clearing original document jams 87 4. Troubleshooting 1 Original paper jam in front of scanner • Illustrations on this user’s guide may di ffer from your machine depending on its opti ons or models. Check your machine type (s ee "Front view" on page 22).
Clearing original document jams 88 4. Troubleshooting 2 Original paper jam inside of scan ner • Illustrations on this user’s guide may di ffer from your machine depending on its opti ons or models. Check your machine type (s ee "Front view" on page 22).
Clearing original document jams 89 4. Troubleshooting.
Clearing original document jams 90 4. Troubleshooting 3 Original paper jam in exit area of scanner • Illustrations on this user’s guide may di ffer from your machine depending on its opti ons or models. Check your machine type (s ee "Front view" on page 22).
91 4. Troubleshooting Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 4 In tray Click this link to open an animation about clearing a jam. Illustrations on this user’s guide may diff er from your machine dependin g on its options or models.
Clearing paper jams 92 4. Troubleshooting 5 Inside the machine Click this link to open an animation about clearing a jam. • The fuser area is hot. Take care when removing paper from the machine. • Illustrations on this user’s guide may di ffer from your machine depending on its opti ons or models.
Clearing paper jams 93 4. Troubleshooting.
94 4. Troubleshooting Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country (see "Control panel overview" on page 25).
Understanding the status LED 95 4. Troubleshooting () Power / Wakeup Blue On The machine is in power save mode. Off The machine is in ready mode or machine’s power is off. Eco Green On Eco mode is on. The default setting of Eco mode is 2-up and toner save .
96 4. Troubleshooting Understanding display messages Messages appear on the control pa nel display to indicate the mach ine’s status or errors. Refer to the tables below to understan d the messages’ and their meaning, and correct the prob lem, if necessary.
Understanding display messages 97 4. Troubleshooting 7 Toner-related messages Message Meaning Suggested solutions Install Toner Cartridge A toner cartridge is not installed. Install a toner cartridge. Not Compatible Toner cartridge The toner cartridge you have inst alled is not for your machine.
Understanding display messages 98 4. Troubleshooting Replace new cartridge The indicated toner cartridge ha s almost reached its estimated cartridge life.
Understanding display messages 99 4. Troubleshooting 8 Network-related messages Message Meaning Suggested solutions Network Problem: IP Conflict The network IP address you have set is being used by someone else. Check the IP address and reset it if necessary (see "Printing a network configuration report" on page 135).
Understanding display messages 100 4. Troubleshooting 9 Misc. messages Message Meaning Suggested solutions Door Open Close it The cover is not securely latched. Close the cover until it locks into place. Door of scanner is op en. The document feeder cover is not securely latc hed.
5. Appendix This chapter provides product specifications an d information conce rning applicable regulations. • Specifications 102 • Regulatory information 112 • Copyright 124.
102 5. Appendix Specifications 1 General specifications The specification values listed below ar e subject to change without no tice. See www.samsung.com for possible changes in information.
Specifications 103 5. Appendix SCX-465xF Series SCX-4521FS Series SCX-4521HS Series a SCX-465xFN Series SCX-465xHN Series a SCX-4521NS Series a 9.7 Kg Noise Level b Ready mode Less than 26 dB (A) Prin.
Specifications 104 5. Appendix Power consumpt ion Average operating mode Less than 450 W Ready mode Less than 65W Power save mode • SCX-465x/4021S Series: Less than 1.0 W • SCX-465xN/4321NS Series: Less than 1.1 W • SCX-465xF4521FS/4521HS Series: Less than 1.
Specifications 105 5. Appendix 2 Print media specifications Type Size Dimensions Print media weight/Capacity a Tray Manual feeding b Plain paper Letter 216 x 279 mm (8.5 x 11 inches) 71 to 85 g/m 2 (19 to 23 lbs bond) • 250 sheets of 75 g/m 2 (21 lbs bond) 71 to 85 g/m 2 (19 to 23 lbs bond) • 1 sheet Legal 21 6 x 356 mm (8.
Specifications 106 5. Appendix Thick paper Refer to the Plain paper section Refer to the Plain pape r section Unavailable 86 to 120 g/m 2 (23 to 32 lbs bond) • 1 sheet Thin paper Refer to the Plain .
Specifications 107 5. Appendix Bond paper Refer to the Plain paper section Refer to the Plain paper section Unavailable • 1 sheet Archive Refer to the Plain paper section Refer to the Plain paper se.
Specifications 108 5. Appendix 3 System requirements Microsoft ® Windows ® • Internet Explorer 6.0 or higher is the minimu m requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine.
Specifications 109 5. Appendix Macintosh Operating system Requirements (Recommended) CPU RAM Free HDD space Mac OS X 10.4 •I n t e l ® processors •P o w e r P C G 4 / G 5 • 128 MB for a powerPC based Mac (512 MB) • 512 MB for an Intel-based Mac (1 GB) 1 GB Mac OS X 10.
Specifications 110 5. Appendix Linux Items Requirements Operating system Redhat ® Enterprise Linux WS 4, 5 (32/64 bit) Fedora 5 ~ 13 (32/64 bit) SuSE Linux 10.1 (32 bit) OpenSuSE ® 10.2, 10.3, 11.0, 11. 1, 11.2 (32/64 bit) Mandriva 2007, 2008, 2009, 2009.
Specifications 111 5. Appendix 4 Network environment Network models only (see "Featu res by models" on page 7). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the networ k environments supported by the machine.
112 5. Appendix Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. 5 Laser safety statement The printer is certified in the U.
Regulatory information 113 5. Appendix 6 Ozone safety 7 Mercury Safety 8 Power saver 9 Recycling This product’s ozone emission rate is under 0.1 ppm. Because ozone is heavier than air, keep the product in a place with good ventilation. Contains Mercury, Dispose According to Local, State or Federal Laws.
Regulatory information 114 5. Appendix 10 China only 11 Correct disposal of this product (Waste electrical & electronic equipment) (Applicable in the european union and other european countries with separate collection systems) This marking on the produ ct, accessories or literature indicates that the product and its electronic accessories (e.
Regulatory information 115 5. Appendix (The United States of America only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our websi te: www.
Regulatory information 116 5. Appendix Canadian radio interference regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the in terference-causing equipment standard entitled “Digital App aratus”, ICES-003 of the Industry and Science Canada.
Regulatory information 117 5. Appendix FCC Statement for Wireless LAN use: While installing and operating this transmitter and antenna combination the radio frequency exposure limit of 1m W/cm2 may be exceeded at distances close to the antenna installed.
Regulatory information 118 5. Appendix 18 Canada only This product meets the applicable Industr y Canada technical specifications. / Le present materiel est conf orme aux specifications techniques applicables d’Industrie Canada.
Regulatory information 119 5. Appendix 20 Ringer Equivalence Number The Ringer Equivalence Number and FCC Registration Number for this machine may be found on the label located on the bo ttom or rear of the machine. In some instances you may need to provide th ese numbers to the telephone company.
Regulatory information 120 5. Appendix • When programming emergency numbers and/or making test calls to emergency numbers, use a non-emer gency number to advise the emergency service dispatcher of your intentions. The di spatcher will give you further instructions on how to actually test the emergency number.
Regulatory information 121 5. Appendix 22 Declaration of conformity (European countries) Approvals and Certifications January 1, 1995: Council Directive 2006/95/EC Approximation of the laws of the member states related to low voltage equipment.
Regulatory information 122 5. Appendix 23 Israel only.
Regulatory information 123 5. Appendix 24 China only.
124 5. Appendix Copyright © 2012 Samsung Electronics Co ., Ltd. All rights reserved. This user’s guide is provided fo r information purposes only. All information includ ed herein is subject to change without notic e.
ADVANCED User’s Guide SCX-465x/465xN/4021S/4321NS Series SCX-465xF/4521FS/4521HS Series SCX-465xFN/465xHN/4521NS Series ADVANCED User’s Guide This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments.
126 ADVANCED 1 . Software Installation Installation for Macintosh 129 Reinstallation for Macintosh 130 Installation for Linux 131 Reinstallation for Linux 132 2 . Using a Network-Connected Machine Useful network programs 134 Wired network setup 135 Installing driver over the network 138 IPv6 configuration 147 3 .
127 ADVANCED 6 . Troubleshooting Paper feeding problems 220 Power and cable connecting problems 221 Printing problems 222 Printing quality problems 226 Copying problems 234 Scanning problems 235 Faxin.
1. Software Installation This chapter provides instructions for installing ess ential and help ful softwar e for use in an en vironment where the machine is connected via a cable. A loca lly connected machine is a machine dire ctly attached to your computer using the cable.
129 1. Software Installation Installation for Macintosh 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Macintosh desktop.
130 1. Software Installation Reinstallation for Macintosh If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive.
131 1. Software Installation Installation for Linux You need to download Linux software pa ckages from the Sa msung website to install the printer software (http:// www.samsung.com > find your product > Support or Downloads). 1 Installing the Unified Linux Driver 1 Make sure that the machine is connected to your computer and powered on.
132 1. Software Installation Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password.
2. Using a Network- Connected Machine This chapter gives you step-by-step instructions f or setting up a network connected machine and s oftware. • Useful network programs 134 • Wired network setu.
134 2. Using a Networ k-Connected Machine Useful network programs There are several prog rams available to setup the network sett ings easily in a network environment. For the network administrator especially, managing several machines on the network is possible.
135 2. Using a Networ k-Connected Machine Wired network setup 4 Printing a network configuration report You can print Network Configuration Report from the machine’s control panel that will show the current machine’s network settings. Th is will help you to set up a network.
Wired network setup 136 2. Using a Networ k-Connected Machine 6 Click the icon (third from left) in the SetIP window to open the TCP/ IP configuration window.
Wired network setup 137 2. Using a Networ k-Connected Machine Find the machine’s MAC address from the Network Configuration Report (see "Printing a network configuration report" on page 135) and enter it without the colons. For example, 00:15:99:29:51:A8 becomes 0015992951A8.
138 2. Using a Networ k-Connected Machine Installing driver over the network • Some features and optional goods may not be available depending on model or country (see "Feature s by models" on page 7).
Installing driver over the network 139 2. Using a Networ k-Connected Machine If your machine is not found on the network or locally, an error message appears. Select the option yo u want and click Next . 5 The searched machines will be shown on the screen.
Installing driver over the network 140 2. Using a Networ k-Connected Machine /a”<dest_path>” or /A”<dest_path>” Specifies destination path for installation.
Installing driver over the network 141 2. Using a Networ k-Connected Machine 7 Macintosh 1 Make sure that the machine is conne cted to your network and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Macintosh desktop.
Installing driver over the network 142 2. Using a Networ k-Connected Machine 14 Open the Applications folder > Utilities > Print Setup Utility . • For Mac OS X 10 .5-10.7, open the Applications folder > Sy stem Preferences and click Print & Fax .
Installing driver over the network 143 2. Using a Networ k-Connected Machine Install the Linux driver and add network printer 1 Make sure that the machine is conne cted to your network and powered on. Also, your machine’s IP address should have been set.
Installing driver over the network 144 2. Using a Networ k-Connected Machine To use the UNIX printer dr iver, you have to install the UNIX printer driver package first, then setup th e printer. You can download the UNIX printer driver package from the Samsun g website ((http://www.
Installing driver over the network 145 2. Using a Networ k-Connected Machine Uninstalling the printer driver package The utility should be used to delete the printer installed in the system. a Run “ uninstallprinter ” command from the terminal. It will open the Uninstall Printer Wizard .
Installing driver over the network 146 2. Using a Networ k-Connected Machine 9 Check the Collate option to receive copies already sorted. 10 Check the Reverse Order option to receive copies in the reverse order. 11 Check the Make Default option to set this printer as default.
147 2. Using a Networ k-Connected Machine IPv6 configuration IPv6 is supported properly only in Windows Vi sta or higher. • Some features and optional goods may not be available depending on model or country (see "Featu res by models" on page 7 or "Menu overview" on page 33).
IPv6 configuration 148 2. Using a Networ k-Connected Machine Setting IPv6 addresses The machine supports the fo llowing IPv6 addresses fo r network printing and managements. • Link-local Address : Self-configured lo cal IPv6 address (Address starts with FE80).
IPv6 configuration 149 2. Using a Networ k-Connected Machine 6 Check the Manual Address check box. Then, the Address/Prefix text box is activated. 7 Enter the rest of the addr ess (e.g.,:3FFE: 10:88:194:: AAAA . “A” is the hexadecimal 0 through 9, A through F).
3. Useful Setting Menus This chapter explains how to browse the curren t status of your machine, and the m ethod of setting for advan ced machine setup.
151 3. Useful Setting Menus Before you begin reading a chapter This chapter explains all the features available for this series' models to help users easily un derstand the features. You can check the features available for each model in the Basic Guide (see "Menu overview" on page 33).
152 3. Useful Setting Menus Copy menu 1 Copy feature Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machi ne (see "Menu overview" on page 33). To change the menu options: 1 If your machine has a (copy) butto n on the control panel, Press the (copy) button.
Copy menu 153 3. Useful Setting Menus Layout Adjusts the layout format such as ID copy, 2/4-up. 2-up or 4-up Reduces the size of the original images and prints 2 or 4 pages onto one sheet of paper. This copy feature is available only when you load originals into the document feeder.
Copy menu 154 3. Useful Setting Menus 2 Copy Setup Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machi ne (see "Menu overview" on page 33). To change the menu options: Press (copy) > ( Menu ) > Copy Setup on the control panel.
155 3. Useful Setting Menus Fax menu 3 Fax Feature Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machi ne (see "Menu overview" on page 33). To change the menu options: • Press (fax) > ( Menu )> Fax Feature on the control panel.
Fax menu 156 3. Useful Setting Menus 4 Sending setup Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machi ne (see "Menu overview" on page 33). To change the menu options: • Press (fax) > ( Menu ) > Fax Setup > Sending on the control panel.
Fax menu 157 3. Useful Setting Menus 5 Receiving setup Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machi ne (see "Menu overview" on page 33). To change the menu options: • Press (fax) > ( Menu ) > Fax Setup > Receiving on the control panel.
158 3. Useful Setting Menus System setup 6 Machine setup Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machi ne (see "Menu overview" on page 33). To change the menu options: • Press ( Menu ) > System Setup > Machine Setup on the control panel.
System setup 159 3. Useful Setting Menus Auto Continue Determine whether or not the machine continues printing when it detects the paper does not match the paper settings. • Off: If a paper mismatch occurs, the machine waits until you insert the correct paper.
System setup 160 3. Useful Setting Menus 7 Paper setup Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machi ne (see "Menu overview" on page 33). To change the menu options: • Press ( Menu ) > System Setup > Paper Setup on the control panel.
System setup 161 3. Useful Setting Menus 9 Report Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). To change the menu options: • Press ( Menu ) > System Setup > Report on the control panel.
System setup 162 3. Useful Setting Menus 10 Maintenance Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). To change the menu options: • Press ( Menu ) > System Setup > Maintenance on the control panel.
System setup 163 3. Useful Setting Menus 11 Network setup Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machi ne (see "Menu overview" on page 33).
4. Special Features This chapter explains special copying, sca nning, faxing, and printing features. • Altitude adjustment 165 • Entering various characters 166 • Registering authorized users 167 • Printing features 168 • Scan features 182 • Fax features 189 • The procedures in this chapter are mainly based on Windows 7.
165 4. Special Features Altitude adjustment Print quality is affe cted by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality.
166 4. Special Features Entering various characters As you perform various task s, you may need to ente r names and numbers. For example, when you set up your machine, you enter your name or your company’s name, and the fa x number. When you stor e fax numbers or email addresses in memory, you may also enter the corresponding names.
167 4. Special Features Registering authorized users This feature may not be available de pending on model or optional goods (see "Features by models" on page 7). If you have connected your machine to a network and set up the network parameters correctly, you ca n scan and send images over the network.
168 4. Special Features Printing features • For basic printing features, refer to the Basic Guide (see "Basic printing" on page 52). • This feature may not be available depending on model or optional goods (see "Features by models" on page 7).
Printing features 169 4. Special Features 5 Using advanced print features XPS printer driver : used to print XPS fi le format. • See "Features by models" on page 7. • The XPS printer driver can be inst alled only on Windows Vista OS or higher.
Printing features 170 4. Special Features Understanding special printer features You can use advanced printing fea tures when using your machine. To take advantage of the pr inter features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings.
Printing features 171 4. Special Features Booklet Printing a P r i n t s y o u r d o c u m e n t o n b o t h s i d e s o f a s h e e t o f p a p e r a n d a r r a n g es the pages so that the paper can be folded in half after pri nting to produce a booklet.
Printing features 172 4. Special Features • Double-sided Printing • Double-sided Printing (Manual) a • Printer Def ault: If you se lect this option, this feature is determined by the settings you have selected on the control panel of the machine.
Printing features 173 4. Special Features Watermark (Creating a watermark) a To change the print settings from your software application, acce ss Printing Preferences . b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears.
Printing features 174 4. Special Features Overlay a (Creating a new page overlay) a To save the document as an overlay, access Printing Preferences . b Click the Advanced tab, and select Edit from the Te xt drop-down li st. Edit Overlay window appears.
Printing features 175 4. Special Features Print Mode • This feature is available only if you have installed the option al memory or mass storage devi ce (HDD) (see "Variety feature" on page 10). • Some menus may not appear on the display depending on options or models.
Printing features 176 4. Special Features 6 Macintosh printing Some features may not be available de pending on models or options. It means that the features are not supported. Printing a document When you print with a Maci ntosh, you need to check the printer driver settings in each application you use.
Printing features 177 4. Special Features Printing on both sides of the paper Some features may not be available de pending on models or options. It means that the features are not suppo rted (see "Variety feature" on page 10). Before printing in the duplex mode, de cide on which edge you will be binding your finished document.
Printing features 178 4. Special Features Printing from applications There are a lot of Linux applications that allow you to print using Common UNIX Printing System (CUPS). You can prin t on your machin e from any such application. 1 Open an application, and select Print f rom the File menu 2 Select Print directly using lpr.
Printing features 179 4. Special Features Configuring Printer Properties Using the Printer Properties window provided by the Printers configuration , you can change the various properti es for your machine as a printer. 1 Open the Unified Driver Configurator .
Printing features 180 4. Special Features To take advantage of the printer feat ures provided by your printer driver, press Properties . 5 Press OK to start the print job. Changing the machine settings The UNIX printer driver Print Job Manager in which the user can select various print options in printer Properties .
Printing features 181 4. Special Features Margins tab • Use Margins: Set the margins for the document. By default, margins are not enabled. The user can change the marg in settings by chan ging the values in the respective fields. Set by default, these values depend on the page size selected.
182 4. Special Features Scan features • For basic scanning features, refer to the Basic Guide (see "Basic scanning" on page 62). • This feature may not be available depending on model or optional goods (see "Features by models" on page 7).
Scan features 183 4. Special Features 10 Setting the scan settings in the computer This feature may not be available de pending on model or optional goods (see "Features by models" on page 7). 1 Open Samsung Easy Printer Manager (see "Using Samsung Easy Printer Manager" on page 210).
Scan features 184 4. Special Features • ID is the same ID as the registered scan ID for Samsung Easy Printer Manager > Switch to advanced mode > Scan to PC Settings . • Password is the 4 digit number registered password for Samsung E asy Printer Manager > Switch to advanced mode > Scan to PC Settings .
Scan features 185 4. Special Features 13 Scanning using the WIA driver Your machine supports the Windows Im age Acquisition (WIA) driver for scanning images. WIA is on e of the standard componen ts provided by Microsoft Windows 7 and works with digital came ras and scanners.
Scan features 186 4. Special Features 4 Set the scan options. 5 Click Scan . 15 Macintosh scanning Scanning from USB connected machine 1 Make sure that the machine is connected to your computer and powered on.
Scan features 187 4. Special Features - Click Connect . If a warning message appears, click Change Port.. to select port, or If TWAIN UI appears, click Change Port.. from the Preference tab and select a new port. •F o r 1 0 . 5 -C l i c k Devices > Browse Devices on Menu bar.
Scan features 188 4. Special Features 5 Click Properties . 6 Place a single document face down on the document glass, or load the documents face up into th e document feeder (see "L oading originals" on page 48). 7 From the Scanner Properties window, click Preview .
189 4. Special Features Fax features • For basic faxing features, refer to the Basi c Guide (see "Basic faxing" on page 63). • This function is not support ed fo r SCX-465x/465xN/4021S/4321 NS (see "Control panel overview " on page 25).
Fax features 190 4. Special Features You can set your machine to print a co nfirmation report automa tically each time sending a fax is completed. Press (fax) > ( Menu ) > Fax Setup > Sending > Send Report on the control panel.
Fax features 191 4. Special Features 21 Delaying a fax transmission You can set your machine to send a fax at a later time when you will not be present. You cannot send a colo r fax using this feature. 1 Place a single document face down on the document glass, or load the documents face up into the document feeder.
Fax features 192 4. Special Features Canceling a reserved fax job 1 Press (fax) > ( Menu ) > Fax Feature > Cancel Job on the control panel. 2 Select the fax job you want and press OK . 3 Press OK when Yes highlights. The selected fax is de leted from memory.
Fax features 193 4. Special Features Forward options may not be available depending on model or optional goods (see "Variety feature" on page 10). 3 Enter the destination fax number, em ail address, or server address and press OK . 4 Press ( Cancel or Stop/Clear ) to return to ready mode.
Fax features 194 4. Special Features 1 Open the Samsung Eas y Printer Manager. 2 Select the appropriate machine from the Printer List . 3 Select Fax to PC Settings menu. 4 Use Enable Fax Receiving from Device to change the fax settings. • Image Type: Convert the received faxes to PDF or TIFF.
Fax features 195 4. Special Features This setting may not be available depending on your country. 3 Press OK . 4 Press ( Cancel or Stop/Clear ) to return to ready mode. 27 Receiving manually in Tel mode You can receive a fax call by pressing ( On Hook Dial ) button and then pressing ( Start ) when you hear a fax tone.
Fax features 196 4. Special Features 30 Receiving faxes using DRPD mode This setting may not be available depending on your country. Di stinctive Ring is a telephone company service which enabl es an user to use a single telephone line to answer several differ ent telephone numbers.
Fax features 197 4. Special Features Printing received faxes 1 Select (fax) > ( Menu ) > Fax Feature > Secure Receive > Print on the control panel. 2 Enter a four-digit password and press OK . 3 The machine prints all of the faxes stored in memory.
5. Useful Management Tools This chapter introduces manag ement tools provid ed to help you make full use of your machine. • Easy Capture Manager 199 • Samsung AnyWeb Print 200 • Easy Eco Driver .
199 5. Useful Management Tools Easy Capture Manager • This feature may not be av ailable depending on mode l or optional goods (see "Software " on page 8). • Available for Windows OS users only (see "Software" on page 8). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key.
200 5. Useful Management Tools Samsung AnyWeb Print • This feature may not be av ailable depending on mode l or optional goods (see "Software " on page 8). • Available for Windows and Macintosh OS us ers only (see "Software " on page 8).
201 5. Useful Management Tools Easy Eco Driver • This feature may not be av ailable depending on mode l or optional goods (see "Software " on page 8). • Available for Windows OS users only (see "Software" on page 8). With the Easy Eco Driver, you ca n apply Eco features to save paper and toner before prin ting.
202 5. Useful Management Tools Using SyncThru™ Web Service • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service . • SyncThru™ Web Service explanati on in this user’s guide may diffe r from your machine depending on its options or models.
Using SyncThru™ Web Service 203 5. Useful Management Tools • Usage Counters: Shows the usage count by print types: simplex and duplex. • Current Settings: Shows the machine’s and network’s information. • Print information: Prints reports such as system related reports, e-mail address, and font reports.
Using SyncThru™ Web Service 204 5. Useful Management Tools 3 From the Security tab, select System Security > System Administrator 4 Enter the name of the administrator , phone number, location, and email address.
205 5. Useful Management Tools Using Samsung Easy Document Creator Samsung Easy Document Creator is an appl ication to help use rs scan, compile, and save documents in m ultiple formats, inclu ding .epub format. These documents can be shared via social networking sites or fax.
Using Samsung Easy Document Creator 206 5. Useful Management Tools 2 Quick Scan Automatically scans with the settings provided in Configuration. You can pre-set the options such as image type, document size, resolution, or file type (see "Quick Scanning" on page 207).
Using Samsung Easy Document Creator 207 5. Useful Management Tools Click the Help ( ) button from the upper-right corner of the window and click on any option you want to know about.
Using Samsung Easy Document Creator 208 5. Useful Management Tools Using Quick Scan 1 Place a single document face down on the document glass, or load the documents face up into th e document feeder (see "L oading originals" on page 48). 2 Click Quick Scan from the home screen.
Using Samsung Easy Document Creator 209 5. Useful Management Tools 3 Click Scan to E-Book > Start . 4 Enter a name and author to be used as metatag information for the .epub file, a file name, an d select a save location. 5 Click Save . Convert Existing Files 1 Click E-Book Conversion from the home screen.
210 5. Useful Management Tools Using Samsung Easy Printer Manager • This feature may not be available depending on model or optional goods (see "Software" on page 8). • Available for Windows and Macintosh OS users only (see "Software" on page 8).
Using Samsung Easy Printer Manager 211 5. Useful Management Tools Select the Help menu or click the button from the window and click on any option you want to know about. 2 Printer information This area gives you general information about your machine.
Using Samsung Easy Printer Manager 212 5. Useful Management Tools 8 Advanced settings user interface overview The advanced user in terface is intended to be used by the person responsible for managing the ne twork and machines. Some menus may not appear in the display depending on options or models.
213 5. Useful Management Tools Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the machine status. • The Samsung Printer Statu s window and its contents shown in this user’s guide may differ depending on the machine or operati ng system in use.
Using Samsung Printer Status 214 5. Useful Management Tools 3 Order Supplies You can order replacement toner cartridge(s) from online. 4 User’s Guide You can view the online User’s Guide. This button opens the Troubleshooting Guide when an error oc curs.
215 5. Useful Management Tools Using the Linux Unified Driver Configurator The Unified Driver Configur ator is a tool primarily intended for configuring machine devices. You need to install Unified Linux Driv er to use Unified Driver Configurator (see "Installation for Linux" on page 131).
Using the Linux Unified Driver Configurator 216 5. Useful Management Tools To use the on screen help, the Help or button from the windo w. 3 After changing the configurations, click Exit to close the Unified Driver Configurator . 11 Printers configuratio n Printers configuration has the two tabs: Printers and Classes .
Using the Linux Unified Driver Configurator 217 5. Useful Management Tools The printer control buttons are, as follows: • Refresh: Renews the available machines list. • Add Printer: Allows you to add a new machines. • Remove Printer: Removes the selected machine.
Using the Linux Unified Driver Configurator 218 5. Useful Management Tools 12 Ports configuration In this window, you can view the list of available ports, check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason.
6. Troubleshooting This chapter gives helpful in formation for what to do if you encounter an error. • Paper feeding problems 220 • Power and cable connecting problems 221 • Printing problems 22.
220 6. Troubleshooting Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tr ay. • Make sure that you are using the correct type of pap er.
221 6. Troubleshooting Power and cable connecting problems Click this link to open an anim ation about solving power proble ms. Condition Suggested solutions The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly.
222 6. Troubleshooting Printing problems Condition Possible cause Suggested solutions The machine does not print. The machine is not receiving power. Connect the machine to the electricity supply first. If the machine has a ( Power/ Wakeup ) button on the control, press it.
Printing problems 223 6. Troubleshooting The machine does not print. The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. The printer driver may be incorrectly installe d. Uninstall and reinstall the machine’s driver.
Printing problems 224 6. Troubleshooting The wrong printer driver was selected. Check the application’s printer selection menu to ensure that your machine is selected. The software application is malfunctioning. T ry printing a job from another application.
Printing problems 225 6. Troubleshooting The machine does not print special-sized paper, such as billing paper. Paper size and pape r size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see "Opening printing preferences" on page 54).
226 6. Troubleshooting Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a redu ction in print quality.
Printing quality problems 227 6. Troubleshooting Toner specks • The paper may not meet specifications; for ex ample, the paper may be too moist or rough. • The transfer roller may be dirty. Cl ean the inside of your machine (see "Cleaning the machine" on page 79).
Printing quality problems 228 6. Troubleshooting Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge inside the machin e has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 75).
Printing quality problems 229 6. Troubleshooting Vertical repetitive defects If marks repeatedly appear on the printe d side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cart ridge and, install a new one (see "Replacing the toner cartridge" on page 75).
Printing quality problems 230 6. Troubleshooting Misformed characters • If characters are improperly formed and producing hollow im ages, the paper stock may be too slick. Try diff erent paper. Page skew • Ensure that the paper is loaded properly.
Printing quality problems 231 6. Troubleshooting Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty • Check for leaking toner.
Printing quality problems 232 6. Troubleshooting Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 79). • Check the paper type and quality. • Remove the toner cartridge and then , install a new one (see "Replacing the toner cartridge" on page 75).
Printing quality problems 233 6. Troubleshooting Curl If the printed paper is curled or pa per does not feed i nto the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer’s paper option and try again.
234 6. Troubleshooting Copying problems Condition Suggested solutions Copies are too light or too dark. Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Chang ing the settings for each copy" o n page 58).
235 6. Troubleshooting Scanning problems Condition Suggested solutions The scanner does not work. • Ma ke sure that you place the original to be scanned face down on the scanner glass, or face up in the document fee der (see "Loading originals" on page 48).
Scanning problems 236 6. Troubleshooting Message appears on your computer screen: • Device can’t be set to the H/W mode you want. • Port is being used by another program. •P o r t i s d i s a b l e d . • Scanner is busy receiving or printing data.
237 6. Troubleshooting Faxing problems Condition Suggested solutions The machine i s not working, there is no display, or the buttons are not working. • Unplug the power cord and plug it in again. • Ensure that there is power being supplied to the electrical outlet.
Faxing problems 238 6. Troubleshooting Some of the words on an incoming fax are stretched. The fax machine sending the fax had a temporary document jam. There are lines on the originals you sent. Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 82).
239 6. Troubleshooting Operating system problems 1 Common Windows problems Refer to the Microsoft Windows User’s Guide that came with yo ur computer f or further informat ion on Windows error messages. Condition Suggested solutions “File in Use” message appears during installation.
Operating system problems 240 6. Troubleshooting 2 Common Macintosh problems Refer to the Macintosh User’s Guide that came with your computer for further information on Macintosh error messages. Condition Suggested solutions The machine does not print PDF files correctly.
Operating system problems 241 6. Troubleshooting 3 Common Linux problems Condition Suggested solutions The machine does not print. • Check if the printer driver is installed in your syst em. Open Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines.
Operating system problems 242 6. Troubleshooting Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages. I cannot scan vi a Gimp Front- end. Check if Gimp Front-end has Xsane:Device di alog. on the Acquire menu.
243 Contact SA MSUNG wor ldwide Contact SAMSUNG worldwide If you have any comments or questions regarding Sa msung products, contact the Samsung custom er care center. Country/Region Customer Care Center Web Site ALBANIA 42 27 5755 www.samsung.com ARGENTINE 0800-333-3733 www.
Contact SAMSUNG worldwide 244 Contact SA MSUNG wor ldwide EIRE 0818 717100 www.samsung.com EL SALVADOR 800-6225 www.samsung.com ESTONIA 800-7267 www.samsung.com FINLAND 030-6227 515 www.samsung.com FRANCE 01 48 63 00 00 www.samsung.com GERMANY 0180 5 - SAMSUNG (726-7864 € 0,14/min) www.
Contact SAMSUNG worldwide 245 Contact SA MSUNG wor ldwide LUXEMBURG 261 03 710 www.samsung.com MALAYSIA 1800-88-9999 www.samsung.com MACEDONIA 023 207 777 www.samsung.com MEXICO 01-800-SAMSUNG (726-7864) www.samsung.com MOLDOVA 00-800-500-55-500 www.samsung.
Contact SAMSUNG worldwide 246 Contact SA MSUNG wor ldwide SLOVAKIA 0800-SAMSUNG (0800-726-7864) www.samsung.com SOUTH AFRICA 0860-SAMSUNG (726-7864) www.samsung.com SPAIN 902-1-SAMSUNG(902 172 678) www.samsung.com SWEDEN 0771 726 7864 (SAM SUNG) www.samsung.
247 Glossary Glossary The following glossary helps you get fa miliar with the product by understanding the terminologies common ly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of stand ards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Stand ards Committee (IEEE 802).
Glossary 248 Glossary BOOTP Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client .
Glossary 249 Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configurat ion parameters specific to the DHCP client host requesting, generally, informat ion required by the client host to participate on an IP netwo rk.
Glossary 250 Glossary Duty Cycle Duty cycle is the page quan tity which does not affect printer performance for a month. Generally the printer has the lifespan limitation such as pages per year. The lifespan means the average capaci ty of print-outs, usually within the warranty period.
Glossary 251 Glossary Fuser Unit The part of a laser printer th at fuses the toner onto the pr int media. It consists of a heat roller and a pressure roller.
Glossary 252 Glossary IP address An Internet Protocol (IP) address is a uniq ue number that devices use in order to identify and communicate wi th each other on a netw ork utilizing the Internet Protocol standard. IPM The Images Per Minute (IPM) is a way of me asuring the speed of a printer.
Glossary 253 Glossary ITU-T No. 1 chart Standardized test chart published by ITU-T for document facsimile transmissions. JBIG Joint Bi-level Image Experts Gr oup (JBIG) is an image compression standar.
Glossary 254 Glossary MH Modified Huffman (MH) is a compression method for de creasing the amount of data that needs to be transmitted b etween the fax machines to transfer the image recommended by ITU-T T.4. MH is a codebook-based run-length encoding scheme optimized to efficien tly compress white space.
Glossary 255 Glossary OSI Open Systems Interconnection (OSI) is a model develope d by the International Organization for Standardization (ISO ) for communications. OSI offers a standard, modular approach to network design that divides the required set of complex functions into mana geable, self-contained, func tional layers .
Glossary 256 Glossary PRN file An interface for a device dr iver, this allows software to interact with the device driver using standard input/output system calls, which simpli fies many tasks. Protocol A convention or standard that co ntrols or enables the connection, communication, and data transfer between two computing endpoints.
Glossary 257 Glossary SMTP Simple Mail Transfer Protoc ol (SMTP) is the standard for e-mail transmissions across the Internet. SMTP is a relatively simple, text- based protocol, where one or more recipients of a m essage are specified, and then the message text is transferred.
Glossary 258 Glossary TWAIN An industry standard for scanners an d software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an image captur e API for Microsoft Windows and Apple Macintosh operating systems.
Glossary 259 Glossary WPA-PSK WPA-PSK (WPA Pre-Share d Key) is special mode of WPA for small business or home users. A shared key, or password, is configu red in the wir eless access point (WAP) and any wireless laptop or desk top devices.
260 Index Index A AnyWeb Print 200 authorized users registering 167 B buttons eco 25 , 26 id copy 26 , 27 numeric keypad 28 print screen 25 scan to 25 wps 25 , 27 C cleaning inside 80 outside 79 scan .
Index 261 Index front view 22 G general icons 15 general settings 158 glossary 247 I id copy 60 J jam clearing original document 86 , 91 tips for avoiding paper jams 85 L LCD display browsing the mach.
Index 262 Index P placing a machine adjusting the altitude 165 preparing originals type 48 print media card stock 45 envelope 44 labels 45 output support 105 preprinted paper 46 setting the paper size.
Index 263 Index supplies available supplies 69 estimated toner ca rtridge life 72 monitoring the supplies life 77 ordering 69 replacing toner cartridge 75 SyncThru Web Service general information 202 .
An important point after buying a device Samsung SCX-4655F (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Samsung SCX-4655F yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Samsung SCX-4655F - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Samsung SCX-4655F you will learn all the available features of the product, as well as information on its operation. The information that you get Samsung SCX-4655F will certainly help you make a decision on the purchase.
If you already are a holder of Samsung SCX-4655F, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Samsung SCX-4655F.
However, one of the most important roles played by the user manual is to help in solving problems with Samsung SCX-4655F. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Samsung SCX-4655F along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
