Instruction/ maintenance manual of the product SCH R500 Samsung
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r500_AF01.05_cb _061407_F2_re v_3 The Alltel Hue TM PORT ABLE Dual-Mode TELEPHONE User Guide Please read this manual before operating your phone, and keep it for future reference.
Intellectual Property All Intellectual Property , as defined below, owned by or which is otherwise the property of Samsung or its respective s uppliers relating to the SAMSUNG Phone, including but n o.
r500_AF01.05_cb _061407_F2_re v_3 Disclaimer of W arranties; Exclu sion of Liability EXCEPT AS SET FORTH IN THE EXP RESS W ARRANTY CONT AINED ON THE WARRANTY P AGE ENCLOSED WITH THE PRODU CT , THE PUR.
4 Table of Contents Intellectual Property ............................................................................................ ...... 2 Samsung Telecommunications America (STA), LLC ................................................... 2 Disclaimer of Warranties; Exclusion of Liability .
T able of Contents 5 Editing an Existing Contact Entry ............................................................................. 59 Speed Dial Numbers ...............................................................................................63 Renaming a Contacts Group .
6 Tools ........................................................................................................123 Tools Menu ......................................................................................................... .. 124 Voice Service .
T able of Contents 7 Index ........................................................................................................ 192.
8 Section 1: Getting Star ted T opics Covered • Understanding this User Manual • Activating Y our Phone • Charging the Battery • Setting Up Y our Voice Mail • Memory Card (Optional) This sec.
Getting Started 9 Activating Y our Phone Activating Y our Phone Contact your Wire less Carrier and follow their instru ct ions for obtaini ng service, if necessary . W e suggest that you read this g u ide to fu lly understand the services your phone supports.
10 T ur n Y our Ph one Of f 䊳 Press and hold the key for two or more seconds. Y o ur phone powers off. Note: If your phone is on a nd you press for less than one sec ond, the phone will not power off. This prevents your phone fr om being turned off acci dentally.
Getting Started 11 Setting Up Y our Voice Mail Note: F or con nection to an electrical su pply not located in North Ameri ca, you mus t use an adapt or of the proper configurat ion for the power outl et. Use of the wrong ad apter could dama ge your phone a nd void your wa rranty .
12 2. Follow the prompts in the new user tu torial to setup yo ur voice mail box. Listen to voice mail 1. In standby mode, press and hold th e key o r dial your own mo bile number to dial voice mail. After conne cting, you will hear your voice greeting.
Getting Started 13 Memory Card (Optional) 4. If desired, install an other memory card. ( See “Install a Memory Card ” on page 12 for more information.) 5. Install the battery and batter y cover . (See “Install the Batter y” on pa ge 9 for more information.
14 Section 2: Understanding Y our Phone T opics Covered • Features of Y our Phone • Closed View of Y our Phone • Front Open View of Y our Phone • Command Keys • Understanding the Display Screen • Y our Phone’ s Modes This section outlines so me key features of your phone.
Understandi ng Y our Phon e 15 Closed View of Y our Phone Closed View of Y our Phone Features 1. Camera Lens — The lens of your built-in camera. 2. Power/Ac cessory Connector — Used to plug in the charg ing accesso ries and also connect an y avai lable access ory cables to your phone.
16 7. Memory Card Socket — Used to plug in a microSD memory card for additional multimedia fi le storage. F ront Open View of Y our Phone Fea t u r es 1. Earpiece — Lets yo u hear the other caller . 2. Main Display — Indicates the status of your phone, including status icons, message indicators, signal strength, and so on.
Understandi ng Y our Phon e 17 Command Keys 6. TA L K K e y — Lets you place or receive a call. In standby mode, press the key once to access the recent call log. 7. Navigation Key — Lets you scro ll through the p hone menu option s. 8. Microphone — Lets the oth er caller he ar you clearly when you are speaking to them.
18 • When the left soft key function i s Edit, press the Edit (left) soft key ( ) to edit a Contact. • When the right soft key func tion is Erase, press the Erase (left) soft key ( ) and a pop-up window appears prompting you to confir m the erasure.
Understandi ng Y our Phon e 19 Command Keys 1. If you enter an incorrect ch ara c te r , briefly pre ss to backspace (and delete) the c haracter . 2. T o erase the entire sent ence, press and hold . 3. T o back up one menu leve l, briefly press . 4. T o return to standby mode, press and hold until you return to standby mode.
20 Understanding the Display Scr een 1. The top line of your phone’ s main display contains icons that indicate network status, battery power , signal strength, connection type, and more. 2. The center portion of the main display shows information such as call progress information, messages, and photos.
Understandi ng Y our Phon e 21 Y our Phone’ s Modes • Example: “Card not available, Insert card ” • W arning • Example: “Low Battery, ” “Memory Full!” Backlights Backlights illuminate the display a nd the keypad. Wh en you press any ke y or open the phone, the b acklights come on.
22 Lock Modes Phone Loc k When the phone is in Phone Lock mode, re strictions are placed on phone use. Y ou can receive c alls a nd messages, but cannot place outgoing calls (except for emergenc y numbers) until you unlock the phone. Phone Lock mo de also restricts access to menus and the v olume key .
Understandi ng Y our Phon e 23 Y our Phone’ s Modes When you end a c all, your phone aut omati cally drops out of Speakerphone mode. In Speakerphone mode , press and hold the Speakerphone key ( ) to sw itch back to using the earpiece. Vibr ate Mode Silence all t ones your phone ma kes and replace t hem with vibrations.
24 Section 3: Call Functions T opics Covered • Making a Call — Number Entry Dialing • Making a Call — Speed Dia ling • Making a Call — Quick Searc h Dialing • Making a Call — V oice Di.
Call Functions 25 Making a Call — Number Entry Dialing Making a Call — Number Entr y Dialing 1. With the phone on, enter the number you wish to call using the keypad. 2. Press the key to place the call. Dialing Emer gency Number s T o place an emergenc y call: 1.
26 • Calling to the U.S. or Canada from Mexico: Dial 001, plus the ten-digit number (includ es area code). • Calling Voicemail from Me xico: Dial 001, plus your ten- digit wireless number . Once you hear the rec orded prompt , press and enter your passcode.
Call Functions 27 Making a Call — Quick Search Dialing Two-T ouch Diali ng Memory locations 010 through 099 are speci al T wo-T ouch dialing locations. Example: For location number 013, briefly press the key, then press and hold the key until the name and number a ppear in the displ ay and the number is d ialed.
28 Using V oice Dial Use the Voice Dial command to dial any number stored in your Contacts list by saying the name of the contac t (Name Dialing) . Y ou can also use Voice Dial to dial any valid telepho ne number , even numbers not stored in your cont act list, by speaking the individual digits in the number (Digit Dial ing).
Call Functions 29 Answering a Call • “ Mo bile ” Voice Dial dials th e sp ecified number . Dialing a Number T o dial a number using Voice Di al, do the following: 1. In standby mode, press th e key. “ Say a Command ” appears in the display and is pronounced through the speaker .
30 • If the caller can’t be i dentified, Call from unavailable# , Call from restricted number , or no number appe ars in the display . • Y our phone continues to notify you of th e call until one of the follo wing events occurs: • Y ou answer the call.
Call Functions 31 Calls Log • Press f or All Calls . • Press for Data Call . • Press for Call Timer . • Press for Data Counter . Note: In cases where there is a Contacts match for a Calls log entr y, the name associated with the number appears in the dis play instead of the number .
32 Note: See See “Creating and Sen ding New Mess ages” on page 67 for more information. 5. Use the navigation keys to highlight an option. 6. Press the key to perform the highlighted option’ s function. Incoming Ca lls Y our phone retai ns information about the la st 90 Incoming calls and stores t hem in the Incoming call log.
Call Functions 33 Calls Log Missed Calls Y our phone retains inform ation about the la st 90 missed calls (calls that were never picked up) and stores th em in the Miss ed call log. Y ou can review the Missed call log for the tim e and date of the ca ll , as well as other informa tion.
34 3. Press the Options (right) soft key ( ). A pop-up menu containing the following options appears in the display: •S a v e — Save the number to your Contacts. • Details — Calls from Contacts Only — Sh ows the entry for the calling/called Contact.
Call Functions 35 Calls Log • Erase All — Erase all calls from your Data call log. • Data Counter — Shows the amount of data T ransmitted and Received during this call, the T otal amount of data exchanged during this call, and the total amount of data exchanged since the phone was activated.
36 Note: Data Counter is not for billing p urposes. 1. In standby mode, press the MENU y ( ), then press (for Calls ) and for Data Counter . The following options appea r in the display: • T ransmit — View the total amount of data transmitted by your phone since the last reset.
Call Functions 37 Roaming How R oaming Works Roam Option le ts you set roami ng preferences if you move in and out of your home network. The fo llowing roaming opti ons are available : • Home only — Y our phone is availa ble for normal oper ation only in the designated coverage area.
38 Section 4: Menu Na viga tion T opics Covered • Menu Navigation • Menu Outline This section explains the menu navigation for you r phone. It also in cludes an o utline of the menus avail able with your phone.
Menu Navigation 39 Menu Navigation Menu Naviga tion Access menus using the MENU key ( ), the navi gation keys, the tw o soft keys ( ), or a shortcut. 1. In standby mode, press th e MENU key ( ). The first of several menus appears in the display . 2. Use the navigation keys to browse phone menus.
40 The I n-Use Options Access numerous menus and featur es even while in a call. Note: If the call is disco nnected while ac cessing the In-Use O ption, the In-Use Option di sappears fr om the display and the p hone eventu ally returns to standby mode.
Menu Navigation 41 Menu Outline 1.6 Era s e Me ss age s 1.6.1 Inbox 1.6.2 Outbox 1.6.3 Drafts 1.6.4 All M essages 1.7 M s g Setting s 1.7.1 General 1.7.1.1 Auto Save 1.7.1.2 Auto Erase 1.7.1.3 Q uick T ext 1.7.1.4 V o icemail # 1.7.1.5 Ent ry Mode 1.7.
42 4.5 Memory Info 5C a l l s 5.1 Outgoing Call s 5.2 Incoming Call s 5.3 Mi ss ed Call s 5.4 All Call s 5.5 Data Call 5.6 Call Timer 5.7 Data Counter 6M u l t i m e d i a 6.1 Camera 6.2 Camcorder 6.3 Mu s ic Pla y er 6.4 My Image s 6.5 My Video s 6.6 My Ringtone s 6.
Menu Navigation 43 Menu Outline 7.1.2. 4.3 Nam e s 7.1.2. 4.4 N ame S etting s 7.1.2.5 V oice Launch 7.1.2.6 About 7.2 Bluetooth 7.2.1 Add New De vice 7.2.2 Registered List 7.2.3 Bluetooth Settings 7.2.3.1 E nable / Disable 7.2.3.2 D iscovery Mode 7.2.
44 8 Settings 8.1 Location 8.2 Di s pla y Sett ing s 8.2.1 Menu Style 8.2.2 W allpaper 8.2.2.1 My I mages 8.2.2.2 My Vi deos 8.2.2.3 Pr eset Images 8.2.2.4 Imag e Shuffle 8.2.3 Clo ck Format 8.2.4 Theme 8.2.5 Dialing Font 8.2.5.1 Style 8.2.5.2 Size 8.
Menu Navigation 45 Menu Outline 8.3.4.1 T one Level 8.3.4.2 T one Length 8.3.5 Vibrating Aler t 8.4 Cal l Se tt in g s 8.4.1 Call Answer 8.4.2 Auto Ans wer 8.4.3 Auto Retry 8.4.4 TTY Mode 8.4.5 V oice Priv acy 8.4.6 Data Settings 8.5 Phone Setting s 8.
46 8.6.2.1 Memor y Usage 8.6.2.2 My I mages 8.6.2.3 My Vi deos 8.6.2.4 My Ringt ones 8.6.2.5 My Sou nds 8.6.3 Card Memor y 8.6.3.1 Memor y Usage 8.6.3.2 My I mages 8.6.3.3 My Vi deos 8.6.3.4 My Mus ic 8.6.3.5 Format Card 8.7 Software Upda te 8.7.1 Check for Update 9 Phone Info 9.
Entering T ext 47 Section 5: Entering T ext T opics Co vered • T ext Entry Modes • Changing the T ext Entry Mode • Entering T ext in Alpha (Abc) Mode • Entering T ext in T9 Word Mode • Enter.
48 T ext Entr y Modes Y ou can compose text messages using al phabetical characte rs, symbols, an d numbers. Each method of character entry (s ymbol, number , and so on) is called a text entry mode. There a re four text en try modes, as indicated: • Alpha —Alphabetical text entr y mode.
Entering T ext 49 Entering T ext in T9 Wor d Mode 4. Press the key to enter a space. Entering T ext in T9 Word Mode T9 Word recognizes commonly used words for a sequence of keypresses and inserts the word into your message.
50 Adding W ords to the T9 W ord Dictionary If pressing the keys correspo nding to a word you wan t to enter and then scroll ing through the pop-up list does not displ ay that word, do the following: 1. Clear the word using the key . 2. Change the text entry mo de to Add T9 Word .
Entering T ext 51 Entering Symbols Entering Symbols Symbol mode enables you to enter symbols such as @ or % in a text message. 1. In standby mode, press th e Message (right) soft key ( ), then press (for Send Message ) and for T ext Message to compose a new text message.
52 Section 6: Understanding Y our Contacts T opics Covered • Y our Contacts List • Adding a New Contacts Entry • Finding a Contacts Entry • Editing an Existing Contact Entry • Speed Dial Num.
Understanding Y our Contacts 53 Y our Contacts List Y our C ontact s List Y our Contacts list can store up to 500 entrie s, with each contact having up to five associated phone numbers, an em ail address, and a picture ID. Each phone number can be up to 32 digits in length, including hard pauses.
54 5. If desired, assign th e new Contact to a Group . This lets you send messages to and find this Contac t and ot her relate d contacts. (See “Group” on page 58 for more information.) 6. If desired, select a unique Ringtone to iden tify this new Contact.
Understanding Y our Contacts 55 Adding a New Contacts Entry 4. Use the navigation keys to highlight the number type th at matches your new entry and press the key . The New Contact screen appears in the display with the number being save populating th e selected number type field.
56 A list of your ca lls appears in the display . 3. Use the navigation keys to highlight the number you wish to store in Contacts . 4. Press the Options (right) soft key ( ). The fo llowing options appear in the display: •S a v e — Saves the selected number to you r Contacts list.
Understanding Y our Contacts 57 Finding a Contacts Entry • If VoiceSignal recognizes the name you said, the contact information for that name appears in the display .
58 - New Contact — Lets you add a new number to your Contacts list or to the selected contact. - Erase — Lets you delete the highlighted contact. - Send T ext Msg — Lets you send a text message to the selected contact. - Send PIC Msg — Lets you send a picture message to the selected contact.
Understanding Y our Contacts 59 Editing an Existing Contact Entry Search by Number This option lets you find a Contacts list entry by one of its phone numbers. 1. In standby mode, enter the first few numbers of the Contacts list entry you wish to find (such as the area code or area code and exchange — for example, 888-987).
60 6. When you’re finished editing the entr y , press the key . Y our changes are saved and a confirmation message a ppears in the display . Adding P auses to Cont acts Numbers When you call au tomated systems (lik e banking services), you are often required to enter a password or a ccount number .
Understanding Y our Contacts 61 Editing an Existing Contact Entry 2. Press the Edit (left) soft key ( ). The Edit Contact screen appears in the display wi th the co ntact name highlighted. 3. Use the navigation keys to highlight a number stored in th is co ntact entry .
62 • P pause — a h ard pause (awaits input fr om you). Set Speed Dial is highli ghted. 5. Press the key . The Speed Dials screen appears in the display . 6. Enter , or use the navigation keys to select, an una ssigned Speed Dial number . 7. Press the key to assign the new Sp eed Dial number to the selected Contact.
Understanding Y our Contacts 63 Speed Dial Numbers - Press the abc (left) soft key ( ). A pop-up menu appears in the display with Abc highlighted. - Use the navigation keys to highlight Shortcuts , then p ress the key. - Use the navigation keys to highlight the desired domain type (s uch as, .
64 2. Use the navigation keys to hi ghlight the group (other than General ) that you wish to rename , then pres s the Options (right) soft key ( ). The following options appear i n the display: • Send T ext Msg — Lets you send a text messa ge to all contacts in the selected Group.
Understanding Y our Contacts 65 Sending a Contacts Entry Sending a Contacts En tr y Use the Send Name Card Wi th Bluetooth option to se nd one or more selected Contacts entries to another , compatible phone or othe r device over a Bluetooth connection.
66 Section 7: Messaging T opics Covered • Creating and Sending New Messages • Message Send Options • Receivi ng New Me ss ages •V o i c e m a i l • Message Folders • Erasing Messages • Message Settings • General Me ssage Settings This section explains how to create, send, receive, a nd view different types of messages.
Messaging 67 Creating and Sending New Messages Creating and Sending New Messages This section guides you thro ugh procedures for creating and sending text messages, picture messages, and video messages.
68 • Press the Left soft key ( ) to select one of the following text entry methods: – T9 Word – Abc – ABC – 123 – Symbols – Add T9 Word 5. At any point whil e composing a m e ssage, you can set message send options by pressing the Options (right) soft key ( ).
Messaging 69 Creating and Sending New Messages 7. T o set message send options, press the Options (right) soft key ( ). (See “Message Send Options” on page 71 for more information.) 8. T o add a picture to the message, use the navigation keys to highlight the PIC field.
70 12. Once you’re finished co mposing your picture message, do o ne of the following: • Press the key to SEND the messa ge. • Press the Options (right) soft key ( ). (See See “Message Send Options” on page 71 for more information.) Creating and Sendin g a Video Messa ge 1.
Messaging 71 Message Send Options – Press the Vid e o (right) soft key ( ) to activate the phone’ s camcorder and take a new video. (See “Camera-Camcor der” on page 88 for more information.) • Press the Options (right) soft key ( ). (See “Message Send Options” on page 71 fo r more info rmatio n.
72 •R e m o v e V i d e o — Removes the video from a Video messa ge. • Add T o Contacts — Lets you add the addressee numbers or Email addresses to your Contacts list. 2. Use the navigation keys to display the various Send Options for eac h menu item.
Messaging 73 Message Folders Checking your V oicemail 1. In standby mode, press a nd hold the key until yo u’re connected to the voice mail sy stem. A recorded me ssage prompts you for a password. 2. Enter your password, then follow the recorded prompts, to listen to your voice messag e, change administrativ e options, and so on.
74 • Press the Options (right) soft key ( ), The following options appear in the display: – Play Again — Picture Messages only — Replay a sound file included with a message. – Forward — Lets you forward the message to other Email addresses or mobile phone numbers.
Messaging 75 Message Folders 2. Use the navigation keys to highlight a message, t hen do one of t he following: • Press the Erase (left) soft key ( ) to delete the message. • Press the OPEN ( ) key to view the highlighted message, then proceed to Step 3.
76 Drafts Folder Messages in the Draf ts folder ar e those that have been c omposed but ne ver sent. Y ou can return to the Draft s folder at any time to view, edit, or send a draft message. 1. In standby mode, press the Message (right) soft key ( ), then press for Drafts .
Messaging 77 Erasing Messages – 123 — Enter numbers by pressing the corresponding key on the keypad. – Symbols — Enter symbols into your message by pressing the cor responding number that appears above it in the display . – Add T9 W ord — En ter w ord t o be a dded to the T9 W ord dicti onary .
78 •D r a f t s — Lets you delete all draft mess ages from the Drafts folder . • All Messages — Lets you delete all messages from all message folders. 2. Use the navigation keys to highlight the fo lder containing the me ssages that you wish to delete.
Messaging 79 General Message Settings • Callback # — Lets you disable, enable, and update the callback number that can be inserted in outgoing messages. •S i g n a t u r e — Lets you disable, enable, and update the text signa ture that can be inserted in outgoing messages.
80 Section 8: Axcess Shop T opics Covered • Finding Applications This section explains the Axcess Shop featur es where users can do wnload multimedia, applications, games, and check news and s ports.
Axcess Shop 81 Finding Applications Finding Applications With Axcess Sh op, you can downlo ad full fe atured applications over the air including games, personalized ring tones, pictur es, and more. 1. In standby mode, do one of the f ollowing to launch Axcess Shop : • Press the Right navigation ke y .
82 Section 9: Ax cess W eb T opics Covered • Axcess Web • Launching Axcess Web • Using Axcess Web • Using Links • How Axcess Web Keys Work This section outlines how to launch Axcess We b, how to navigate to other pages on the web, and how the keys on the keypad are used with the web application.
Axcess Web 83 Axcess Web Axcess We b With Axcess Web, you can conveniently surf the web and download ringtones and wallpapers using your phone. Each time you launch Axcess Web, y our phone connects to t he Internet and th e service indicator icon ( ) appears in the display .
84 Using Axcess W eb When you use A xcess Web, so me of the keys o perate differently th an during a normal phone call. Ax cess Web presents on-screen items in any of the follo wing ways: • T ext or numeric input. • Links (embedded in content). • Numbered options (some may not be numbered).
Axcess Web 85 How Axcess Web Keys Work Pound/Space Key — Press to i n se rt a sp ac e when entering text. Number 1 thru 9 — Use the number keys to sele ct items in a menu if they are numbere d. End Key — Press to exit th e Axcess We b and return the phone to standby mode.
86 Section 10: Celltop T opics Covered • Celltop • Launching Celltop Celltop (an Alltel application and service) displays cells on your phone to provide you with information yo u choose, ins tantly—anytime, anywhere. This section outlines how to launch Celltop on your phone.
Celltop 87 Celltop Celltop With Celltop, you can display any of a set of customizab le cells listing inf ormation, such as: • Messages in your Inbox. • Call records in your Calls Log. • Ringto nes, those alre ady available on your phone and thos e you can get.
88 Section 11: Camera-Camcor der T opics Covered • T aking Pictures and Videos • Screen La youts • Saving Pictures and Videos • Camera Options • Camcorder Options • Zoom • Brightness •.
Camera-Camco rder 89 T aking Pictur es and Videos T aking Pictures and Videos T aking pictures videos with the built-in ca mera-camcorder is as simple as choosing a subject, pointing th e lens (located on the rear of your pho ne, at the top), and pressing a button.
90 2. Press the Options (right) soft key ( ). The options menu bar appears in the display with the Self T imer icon ( ) highlighted. 3. Use the Left and Right navigati on keys to highlight the Multi Shot icon ( ). The following Multi Shot options appear in the display: • Series Shot — Lets you take a series of 3 or 5 photos.
Camera-Camco rder 91 Screen Layouts T aking Vi deos T o take a video using the current ca mcorder settings, do the foll owing: 1. In standby mode, press and hold the Camera key ( ) on the right sid e of the phone. The message “ Loading... ” appears in the display followed by the camcorder view finder screen.
92 Camera Scr een Ic ons Camera — Indicates the camera is active. Night Shot — Indicate s the camera is set to take pictures in low light. Quality — Indicates camera’ s pictur e quality setting. (Y ou can change the picture quality setting. S ee “Quality” on page 103 for more info rmati on.
Camera-Camco rder 93 Screen Layouts Multi Shot in u se (Series Shot) — T a kes multiple pictures when you pres s the key. The number of pictures t aken depends upon the Series Shot set tin g. Self Timer in use — Delays the ca mera shutter from 2 to 10 seconds after you press the key .
94 Phone Memory — Indicates videos wil l be stor ed in t h e phone’ s memor y . Card Memory — Indicates videos w il l be s t or ed on a mi croSD Memory Card. Zoom — Enlarges the ima ge from X0 to X9 befor e you take a video. (Depending on the camcorder quality setting.
Camera-Camco rder 95 Camera Options 2. Press the Options (right) soft key ( ). The following sub-menus appear in the display: • Self Timer • Multi Shot • Quality •R e s o l u t i o n • White Balance • Fun T ools • Settings • Camcorder 3.
96 2. Use the naviga tion keys to highlight one of the follo wing Multi Shot options: • Series Shot — Off / 3 pictures taken in succession / 5 pict ures taken in succession. • Div ided Sh ot — Off / 4 of the same new pictur e in a 2-by-2 array / 9 of the same new picture in a 3-by-3 array.
Camera-Camco rder 97 Camera Options Note: The Res olution setti ng affects zoom ca pabilities . When Resoluti on is set to 1280 X 960 , zoom is not available. When Re solution is set to an y value lowe r than 1280 X 960 , zoom settings 1 – 9 are available.
98 •S e p i a — Subjects and pictures appear in a brownish-gray hue. • Antique — Subjects and pictures app ear in a grayish-green hue. • Negative — Subjects and pictures ap pear in inverted colors. •G r e e n — Subjects and pictures appear in a greenish hue.
Camera-Camco rder 99 Camera Options 3. Use the Up and Down navigati on keys to highlight Memory , then press the key . The following Memor y options ap pear in the display: • Phone — Stores pic tures in phone memory . •C a r d — Stores pictures on an op tional microSD Memory Card.
100 3. Use the Up and Down naviga tion keys to highlight Metering , then press the key . The following options appear in the disp lay: •A v e r a g e — Adju sts exposure to the average light level over a large picture area. •C e n t e r — Adjusts exposure to the average light level over a center portion of the subject.
Camera-Camcord er 101 Camera Options Shutter Sound Choose from four different so unds whenever you take a pi cture. Aside from being a cool sound effect, Shut ter Sounds acts as an audible reminder that your camera has taken a picture. 1. In camera mode, press the Options (right) soft ke y ( ).
102 Camcorder Options The Camcorder Options let you adjust th e default camcorder settings to suite available l ighting, the subject of the video, or the purpose of the video. T o access Camcorder Options, do the following: 1. In standby mode, press and hold the Camera key ( ).
Camera-Camcord er 103 Camcorder Options The following opti ons appear in the dis play: •O f f • 2 Sec. • 5 Sec. • 10 Sec. 3. Use the Up and Down navigation keys to highlight the de sired delay , then press the key . The camcorder screen appears in the display .
104 3. Use the Up and Down navigation keys to show the various White Balances and the effects they have on a video. 4. When you decide on the Whi te Balance you wish to use, press the key . The camcorder viewfi nder screen appears in the di splay with your selected White Balance applie d.
Camera-Camcord er 105 Camcorder Options 3. Use the Up and Down navigati on keys to highlight Memory , then press the key . The following Memor y options ap pear in the display: • Phone — Stores videos in phone memory . •C a r d — Stores videos on an optional microSD Memory Card.
106 Star t Sound Choose from two different sounds whenever y ou begin video reco rding. Aside from being a cool sound effect, Start Sound ac ts as an audible reminder that your camcorder has begun re cording a video. 1. In camcorder mode, pre ss the Options (right) soft key ( ).
Camera-Camcord er 107 Zoom 3. Use the Up and Down navigation keys to highlight Reset Settings , then press the key . Y ou are prompted t o confirm reset of all c amcorder settings. • Select the Ye s option to reset the camcorder settings to default values.
108 3. Press the Options (right) soft key ( ) while viewing pictures in the Gallery . The following options appear in the d isplay: •S e n d — Send the currentl y displayed or highlighted picture as a Picture message. • Online Album — Send the currently displayed or h ighlighted picture to the Online Album.
Camera-Camcord er 109 Poin t, Click, and Send Pictures and Videos 4. Use the Up and Down navigation keys to highlight No and pre ss the key . The Create Pic Msg or Create Video Msg screen appears in the display . Note: F or more information ab out AxcessMy Pics.
110 Section 12: Multimedia T opics Covered • Accessing Multim edia •M u s i c P l a y e r • My Images • My Videos • My Ringtones • My Sounds • Shuffle This section outlines your phone’ s multimed ia functions and key features a ssociat ed with multimedia.
Multimedia 1 11 Accessing Multimedia Accessing Multimedia 1. In standby mode, press th e MENU key ( ), then press for Multimedia . The following Mult imedia sub-menus appear in the display: •C a m e r a — Lets you launch and set up your phone’ s camera.
112 The Library screen appears in the display , showing the following opt ions: •A l l — Lists all music files on the Memory Card and lets you play individual music files or play multiple music files by creating a temporary music playlist.
Multimedia 1 13 Music Player Playing Music 1. In standby mode, press th e MENU key ( ), then press (for Multimedia ) and for Music Player . Tip: Y ou ca n also directl y access the Music Player by us ing the Music Player shortcu ts. In standby m ode, press the Le ft naviga tion key.
114 Music Player C ontrols • Volume key : – T o play a musi c fil e louder , press the Volume key Up. – T o play a musi c file softer , press the Volume key Down. • Navigation key : – T o pause/ resume playing a musi c file, press the key . Note: With the flip closed, use the Camera key to paus e/resume play ing a music file.
Multimedia 1 15 My Images If there are no pictures stored i n your phone or on a memory card, “ No Image ” appears in the My Images screen. [T o launch the camera to take a picture, press the Camera (left) soft key ( ). (F or more information, see “Camera-Camcorder” on page 88.
116 My Videos My Videos lets you take videos, review yo ur videos, send th em as video messages, and assign your videos as wallpaper on your phone. 1. In standby mode, press the MENU key ( ), then press (for Multimedia ) and for My Videos .
Multimedia 1 17 My Sounds 1. In standby mode, press th e MENU key ( ), then press (for Multimedia ) and for My Ringtones . A list of ringtones appears in the display .
118 Tip: Y ou can also acc ess My Sounds from: -A Set Alarm screen by selecting the Ringer option, highlighti ng the second (file name) field, pressing the Left or Right nav igation key, and selecting My Sounds . -The Edit Contact screen by sele cting t he Ringtone field, pressing the Se t (left) soft key ( ), and selecting My Sounds .
Multimedia 1 19 My Sounds – Sound Info — Displays information about the sound file, such as the file name, file type, and the data size. Use the navigation keys to highlig ht an option and press the key . 4. Press the key t o return to the previous menu, or press the key to return to standby mode.
120 Erase One V oice Memo 1. In standby mode, press the MENU key ( ), then press (for Multimedia ) and for My Soun ds . A list of sound fi les appears in the display . 2. Use the navigation keys to highlight the vo ice me mo you wish to erase. 3. Press the Erase (left) soft key ( ).
Multimedia 1 21 Shuffle Image S huf fle 1. In standby mode, press th e MENU key ( ), then press (for Multimedia ) and for Shuffle . The following opti ons appear in the display: • Image Shuffle — When set to On , presents a random slide show of a set of specified pictures as Wallpaper in standby mode.
122 Melody Shuf fl e 1. In standby mode, press the MENU key ( ), then press (for Multimedia ) and for Shuffle . The follo wing opti ons appear in the display: • Image Shuffle — When set to On , presents a random slide show of a set of specified pictures as Wallpaper in standby mode.
T ools 123 Section 13: T ools T opics Co vered • T ools Menu • Voice Service • Bluetooth • Calendar •M e m o P a d •A l a r m C l o c k •W o r l d T i m e • Calculator • Stop Watc h .
124 T ools Menu T ools is a suite of Personal Information Manage ment (PIM) applic ations such as a Calendar , T o Do List, and Memo Pad that r un on your phone. Y ou can use your phone to schedule events, set reminde rs, create a to do list, pe rform calc ulatio ns, and more with the functions provided by this useful fea ture.
T ools 125 Voice Service • Voice Settings —Lets you tailor VoiceSignal to better respond to your voice and your phone use preferences. 2. Use the navigation keys to highlight the desired sub-menu, then press . V oice Commands T o start VoiceSigna l, do one of the f ollowing: • In standby mode, press the key .
126 Note: Speaking clearly, say the command that you w ant to use. If, after a few sec onds, the device has not recognized a comman d, it prompts you to re peat the comm and. If, after a few more se conds, it still has not recogni zed a command, it tells you “Sorry, no match found,” and cancels voice r ecognition.
T ools 127 Voice Service Sensitivity 1. In standby mode, press th e MENU key ( ), then press (for T ools ), (for Voice Service ), (for Voice Set tings ), and for Sensitivity .
128 2. Use the navigation keys to highlight Adapt Digits , then pre ss the key . Y our phone displays the fi rst digit s equence and “ Please say ” plays through the sp eaker followed by th e fo ur digits appearing in the display . 3. Wait fo r the beep and sa y the digits using your norm al tone of voic e.
T ools 129 Voice Service Sound Sound lets you specify what (if any) text prompts you want your phone to read to you through the earp iece. 1. In standby mode, press th e MENU key ( ), then press (for T ools ), (for Voice Service ), (for Voice Set tings ), and for Sound .
130 Blueto oth Bluetooth is a short-range wireless communications technology ca pable of exchanging information over a dista nce of about 30 feet withou t requiring a physical connection. Unlike infrared, you don't need to line up the devic es to beam inform ation with Bluetooth.
T ools 131 Bluetooth Note: When pairing you phone with another Blueto oth device other tha n a headset or hea dphones, the same passkey or PIN must be entered on both devic es (when prompted) for the p airing to succeed. 7. Enter the devi ce passkey or PI N and press the key .
132 Calendar Calendar lets you view the current, past , or future month in a monthly calendar layout. While v iewing the calendar , the curre nt date is highlight ed and days with scheduled events are surrounded by a box. View an event 1. In standby mode, press the MENU key ( ), then press (for T ools ) and for Calendar .
T ools 133 Memo P ad 5. Enter the start and End dates and ti mes for the event using the keypad. Enter the dates and times for the event using 2 digits for day , month, hour , and minute entries. Use 4 digits for year entries. 6. Use the Left and Right navigation keys to change between AM and PM , or press for AM or press for PM.
134 3. T o view the memo, press the VIEW key ( ). 4. T o edit the memo you are viewing, press the Edit (left) soft key ( ). Edit the memo using the keypad. (See “Entering T ext” on page 47 for more information.) 5. T o erase the memo you are v iewing, press the Options (right) soft key ( ), then select the Erase option.
T ools 135 Alarm Clock W hen an Alar m Sounds An animated alarm cloc k appears in the displ ay with the opt ions Snooze or Dismiss , and an alert sounds when the specified time for the alarm arrives. 䊳 Use the navigation keys to highlight Dismiss , then press the key to silence the al arm.
136 • Reset Alarm — Disables the highlighted Alarm and resets its settings to default values. • Reset All — Disables all Alarm and resets all of their settings to default values. 4. Use the navigation keys to highlight the desired option, then press the key .
T ools 137 Calculator 3. Press the Options (right) soft key ( ) select to display ( DST On ) or not display ( DST Off ) Daylight Savings Time (D ST) for the select ed time zone. 4. Do one of the follo wing: • Press the key to set the selected time zone as the home tim e zone fo r your phone.
138 2. Press the key to start, stop, and resume th e stopwa tch count . 3. Press the Record (left) soft key ( ) at the start of each succeeding event/lap to rec ord the complet ion time for th e previous event /lap. 4. Press the Reset (right) soft key ( ) to eras e all stop wa tch (lap) times recorded.
T ools 139 Converter 4. Press the key to edit the e xchange rate. 5. Use the Up and Down navigation keys to highlight the currency to be converted To , then change the cu rrent exchange rate. 6. Press the key to sav e th e changed exchange rate. 7. Press the key to return to the Currency Converter screen.
140 3. Use the Up and Down navigation keys to highlight the currenc y exchange rate to be erased. 4. Press the Erase (right) soft key ( ). Y ou ar e prompted to confirm the erasure. 5. Press the Ye s (left) s oft key ( ) to erase the s elected exchange rate or press the No (right) soft key ( ) to return to the E xchange R ate list.
Changing Y our Settings 141 Section 14: Changing Y our Settings T opics Co vered • Location • Display Settings • Sound Settings • Call Settings • Phone Settings • Memory Info • Software Update This section explains how to c ustomize your phon e to suit yo ur needs a nd pref erences .
142 Location This function identifies your loca tion to th e net work via the Global Positioning Sy stem (GPS). Y ou can set this func tion for continuous ope ration or to operate only i n the event that you dial 911. Note: Contact your Wireles s Provider to dete rmine whethe r , when, or where location- based ser vices are available.
Changing Y our Settings 143 Display Settings 3. Press the key to enter the hi ghlighted sub-menu. The following sections describe the above listed display sub- menus in greater detail. Menu Style Menu Style allows you to choose how main menus appear in your display .
144 - Off — Disables random display of the Shuffle pi ctures and/or images and restores the My Im ages or Preset Images setting. Use the navigation keys to select the desired option, then press the key. Clock F or mat Clock F ormat lets you ch oose whether to show the time in the display in digital or analog format.
Changing Y our Settings 145 Display Settings • Style — Sets font ( Normal , Quill Pen , Sticky , or Color Dial ) used to show dialed numbers. •S i z e — Sets size ( Enable Zoom-out or Disable Zoom-out ) of the Style font used to show dialed numbers.
146 •S u b L C D — Use the Up and Down navigation keys to select the foregr ound color for the Sub (Front) LCD) between any of 8 optional settings. 2. Use the navigation keys to highlight an option. 3. Press the key to enter the highlig ht ed option’ s sub-menu and to save changed settings as desired.
Changing Y our Settings 147 Sound Settings Ringer Type Y ou can assign ringer types and melody tone s for calls, alarms , and other alerts, i n the Ringer T ype sub-menu. 1. In standby mode, press th e MENU key ( ), then press (for Settings ), (for Sound Settings ), and for Ringer T ype .
148 2. Use the navigation keys to highlight a sub-menu, then press the key . 3. Use the Up and Down naviga tion keys to highlight On or Off . 4. Press the key to conf irm your selecti on. Ke y To n e Key T one lets you adjust t he volume lev el and length of tone that the keypad generates each time you press a key .
Changing Y our Settings 149 Call Settings Vibr ating Aler t Set your phone to vibrate in sync with ringtones and melodies your phone plays. 1. In standby mode, press th e MENU key ( ), then press (for Settings ), (for Sound Settings ), and for Vibrati ng Alert .
150 Auto R etr y Auto Retry automatically re-d ials a numbe r if the connection fa ils. Depending upon your location, th e number of ti mes your phone a utomatically dials t he number may vary . 1. In standby mode, press the MENU key ( ), then press (for Settings ), (for Call Settings ), and for Auto Retry .
Changing Y our Settings 151 Phone Settings V oice Privacy Voice Privacy whe n enabled (that is, se t to Enhanced ), turns on advanced voic e encryption. 1. In standby mode, press th e MENU key ( ), then press (for Settings ), (for Call Settings ), and for Voice Pr ivacy .
152 Language The language option on your phone can change the language of voice prompts, menus, and key-input. 1. In standby mode, press the MENU key ( ), then press (for Settings ), (for Phone Settings ), and for Language . The following options appe ar in the display: • English • Spanish 2.
Changing Y our Settings 153 Phone Settings Change Loc k The default lock code for your phone is gene rally the last four di gits of your phone number .
154 Store Emergency Numbers 1. In standby mode, press the MENU key ( ), then press (for Settings ), (for Phone Settings ), and for Security . Y ou’re prompted to enter the lock code. Note: The default lock code i s the last four digits o f your telephon e number .
Changing Y our Settings 155 Phone Settings Note: The default lock code is the last four digi ts of your telephone numb er . 2. Enter the lock code, then press for Erase All Entry . Y ou are prompted to ente r the lo ck code a second time. Note: The default lock code is the last four digi ts of your telephone numb er .
156 2. Use the navigation keys to highlight the desired option, then press the key to save yo ur setting. The phone powers i tself off and bac k on. System Select The System Select menu allows you to select the roaming setting for your phone.
Changing Y our Settings 157 Phone Settings - Enter the current time u sing your keypad. The hour and minute must be entered using two digits each and in 12/24- hour format . - Use the Left and Right navigation keys to select AM , PM , or 24 Hours . - Press to save the your time setting.
158 2. Press the Up navigation key . The Find screen appears in the display with the first contact name ma tchi ng your entry highlighted. 3. Press the key t o call the contact. PC Connection PC Connection allo ws you to select ho w you want to connect your phone to your personal computer .
Changing Y our Settings 159 Memory Info following fil e type optio ns appear in the display: •I m a g e s •V i d e o s 2. Use the Up and Down navigation keys to highlight the de sired file type, then press the key .
160 • My Images • My Videos • My Ringtones • My Sounds 2. Use the Up and Down navigation keys to highlight th e My Images / V ideos / Ringtones / Sounds sub-menu, then press the key . A list of all files in the related folder appears in the display .
Changing Y our Settings 161 Memory Info Card Memor y Card Memory lets you review a removable, microSD Memor y Card’ s availa ble memory , manage your files stored there, and format new microSD Memory Cards. Memor y Usa ge Memory Usage lets you review your usa ge of your Memory Card.
162 • Use the Up and Down n avigation keys to highlight Erase , then press the key. • Use the Up and Down navigation keys to highlight a file you want to erase, then press the key to mark the f ile for erasure. (Press the Mark All (right) soft key ( ) to mark all files for erasure.
Changing Y our Settings 163 Software Update Card. 2. Press the Ye s (left) soft key ( ) to forma t the Memory Card or press the No (right) soft key ( ) to return to the Card Memory screen.
164 Section 15: Phone Info T opics Covered • Phone Number • Icon Glossary •V e r s i o n This section explains Phone Info options tha t let you ident ify the ha rdware and software versions of your phone and let you identi fy the phone n u mber assigned to your phone.
Phone Info 165 Phone Number Phone Number This option ca uses the Phone Number screen to appear in the display and show the ten-digit number assigned to your phone by your Wireless Provider . 1. In standby mode, press th e MENU key ( ), then press (for Phone Info ), and for Phone Numb er .
166 Section 16: Health and Safe ty Infor mation T opics Covered • Health and Safety Information • Samsung Mobile Products and Recycling • UL Certified T ravel Adapter • Consumer Information on.
Health and Safety Information 167 Health and Safety Information These FCC exposure limits are derived from the recommendations of two expert organizations, the National Counsel on Radiation Protection and Measurement (NCRP) and the Institute of E lectrical and Electr onics Engineers (IEEE).
168 – Body-worn: 0.519 W/kg SAR information on this and other mo del phones can be viewed on-line at http://www .fcc.gov/oet/ea. T o find information that pert ains to a particul ar model phone, this site uses the phone FCC ID number which is usually printed somewhere on the case of the phone.
Health and Safety Information 169 Consumer Information on Wireless Phones W hat kinds of phon es are the subjec t of this u pdate? The term wireless phone re fers here to hand- held wireless ph on es with built-in antennas, often called "cel l," "mobile," or "PCS" phone s.
170 Although the existing scientif ic data do not justify FDA regulatory actions, FDA has urged the wireless phone indus try to take a number of st eps, inc luding the following: • Support needed re.
Health and Safety Information 171 Consumer Information on Wireless Phones W hat are the r esults of the r esear ch done already? The research done thus far ha s produced conflicting result s, and many studies have suffered from f laws in th ei r rese a rch m eth ods.
172 What is F D A doing to fi nd out mor e about the possible health ef fects of wir eless pho ne RF? FDA is working with the U. S. National T oxicology Pr ogram and with groups of investigators aroun.
Health and Safety Information 173 Consumer Information on Wireless Phones W hat about children using wir eless phone s? The scientific evidence does not show a danger to users of wireless ph ones, inclu ding children and teenagers.
174 In Feb ruary 2002, the Federal trade Commi ssion (FTC) charged two companies that sold devices that claimed to protect wirele ss phone users from radiation with making false and unsubstantiated claims. According to FTC, these defen dants lacked a reas onable basis to subst antiate their c laim.
Health and Safety Information 175 Road Safety • Intern ational Commission on N on-Ionizing Ra diation Protection: http://www .icnirp.de • National Radia tion Protection Board (UK): http://www .hpa.org.uk/radiation • US F ood and Drug Administration http://www .
176 7. Do not engage in stressful or em otional conversati ons that may be distracting. Make people you are ta lking with aware you are dri ving and suspend conversations that have the pote ntial to dive rt your attention from the road. 8. Use your wireless phone to call for help.
Health and Safety Information 177 Responsible Listening depending on the nature of the sound, the device settings, and the headph ones that are used. As a result, there is no single volume setting that is appropriate for everyone or for every combination of sound, setti ngs and equipment.
178 National Institute on Deafness a nd Other Communication Disorders National Instit utes of Health 31 Center Drive, MSC 2320 Bethesda, MD 20892-2320 Voice: (301) 496-7243 Email: nidcdi nfo@nih.gov Internet: http://www .cdc.gov/n iosh/topics/noise /default.
Health and Safety Information 179 Using Y our Phone Near Other Electronic Devices Implanta ble Medical Devices A minimum separati on of six (6) inches should be maintained between a handheld wireless .
180 T -Ratings: Phones rated T3 or T4 meet FCC re quirements and are likel y to be more usable with a hearing device’ s telecoil (“T Switch” or “T elephone Switch”) than unrated phones. T4 is the bett er/higher of the two ratings. (Note tha t not all hearing devices have telecoils in them.
Health and Safety Information 181 Emergency Calls Areas with a potentially explosive atmo sphere are often but not always c learly marked. They include below deck on boa ts, chemical transfer or stora.
182 FCC Notice and Cautions FCC Notice The phone may cause TV or radio interference if used in c lose proximity to rece iving equipment. The FCC can requi re you to stop using the pho ne if such interference cannot be elimi nated.
Health and Safety Information 183 Product P erformance Product Perf or mance Getting the Most Out of Y our Signal Reception The quality of each call you make or receive depends on the s ignal strength in your area. Y our phone informs yo u of the current signal stre ngth by displaying a number of bars next to the signal strength icon.
184 Availability of V arious F eatures/Ring T ones Many ser vices and fea tures are networ k dependent an d may require additional subscription and/or usage charge s. Not all features are av ailable for purchase or use in all areas. Downloa dable Ring T ones may be availabl e at an additional cost.
Health and Safety Information 185 Care and Maintenance • Do not leave the battery in hot or cold places, such as in a c ar in summer or winter conditions, as you will reduce the capacity and lifetime of the battery . Always try to keep the batter y at room t emperature.
186 • Do not store the pho ne in cold areas. Whe n the phone warms up to its no rmal operating tempera ture, moisture can form inside the phone, which may damage the phone's elec tronic circuit boards. • Do not drop, knock or shake the phone .
Warranty Information 187 Section 17: W ar r anty Infor mation T opics Co vered • Standard Limited W arranty.
188 Standard Limited War r anty What is Covered and For How Long? SAMSUNG TELECOMMUNICA TIONS AMERICA, LLC (“SA MSUNG”) warrants to t he original purchaser (“Purchaser”) that SAMSUNG's Ph.
Warranty Information 189 Standard Limited Warr anty receipt or comparable substitut e proof of sale showing th e date of purchase, the serial number of Product and the sellers ' name a nd address. T o obtain assistance on where to deliver the Product, ca ll Samsung Customer Care at 1-888-987-4357.
190 KIND RESUL TING FROM THE PU RCHASE, USE, OR MISUSE OF , OR INABILITY TO USE THE PRODUCT OR ARISING DIRECTL Y OR INDIRECTL Y FROM THE USE OR LOSS OF USE OF THE PRODUCT OR FROM THE BREACH OF THE EXP.
Warranty Information 191 Standard Limited Warr anty whether oral or written, do not constitut e warranties by SAMSUN G and should not be relied upon. Samsung T elecommunicati ons America, LLC 1000 Klein Street Plano, T exas 75074 Phone: 1-800-SAMSUNG Phone: 1-888-987-HELP (4357) ©2007 Samsung T elecommunications Amer ica, LLC All rights reser ved.
192 Index A Adjust key t one 148 Ringer setting 23 Axcess Shop 80 Axcess Web 82 How Axcess Web Keys Work 84 Launching Axcess Web 83 Using Axcess Web 84 Using Links 84 B BACK key 18 Backup to last menu.
193 Text Message 67 Video M essage 70 D Display screen icons 20 Display Settings 142 Backlight 145 Banner 145 Contrast 146 Dial Screen 144 Menu Style 143 Theme Color 144 E Emergency Calls 25 END key 1.
194 Messages and Lock Mode 74 Outbox 74 Voicemail 77 Message Send Options 71 Message Setting 78 Messaging 66 Erasing Messages 77 Message Settings 78 microSD Formatting 162 Mode Call answer 21 Input 21.
195 Lock Phone 152 Resetting Your Phone 154 Restriction 155 SEND key 19 Send Pic messages 108 Set Time 156 Settings 141 Call 149 Display 142 Key Tone 148 Security 152 Sound 146 Vibrating Al ert 149 Se.
196 Review memos 119 Voice Service 124 Voicemail 72 Checking 73 Setup 72 VoiceSignal About VoiceSi gnal 129 Voice Memos 119 W Warranty Information 187.
An important point after buying a device Samsung SCH R500 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Samsung SCH R500 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Samsung SCH R500 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Samsung SCH R500 you will learn all the available features of the product, as well as information on its operation. The information that you get Samsung SCH R500 will certainly help you make a decision on the purchase.
If you already are a holder of Samsung SCH R500, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Samsung SCH R500.
However, one of the most important roles played by the user manual is to help in solving problems with Samsung SCH R500. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Samsung SCH R500 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center