Instruction/ maintenance manual of the product R250 Samsung
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SCH-R250 PORT ABLE TRI-B AND MOBILE PHONE User Manual Please read this manual before operating your phone, and keep it for future reference..
MPC_SCH-R250_E nglish_UM_DH24_TE_ 082510_F8 Intellectual Proper ty All Intellectual Property , as defined below , owned by or which is otherwise the prop erty of Samsung or it s respective sup pliers .
©2010 Samsung T elecommunications Am erica, LLC is a registered trademark of S amsung Electronic s America, Inc. and it s related entities. Do you have questions about yo ur Samsung Mobile Phone? For 24 hour information and assistance, we offer a new F AQ/ARS System (Automat ed Response System) at: www .
Disc laimer of Warr anties; Exc lusion of Liability EXCEPT AS SET FOR TH IN THE EXPRESS W ARRANTY CONT AINED ON THE WARRANTY P AGE ENCLOSED WITH THE PRODUCT , THE PURCHASER T AKES THE PRODUCT "A .
1 Table of Contents Section 1: Getting Started ........................................ 5 Understanding this User Manual ......................................... 5 Installing the Battery .......................................................... 7 Charging the Battery .
2 Adding a New Contacts Entry ............................................43 Finding a Contacts Entry ...................................................47 Editing a Contacts Entry ....................................................51 Speed Dial ....
3 Section 10: Multimedia .......................... ................ 96 Accessing Multimedia ...................................................... 96 Camera ............................................................................ 96 Using My Images .
4 Memory Info ..................................................... .............. 135 Phone Info ...................................................................... 136 Section 14: Health and Safety Information ......... 137 Health and Safety Information .
Getting Started 5 Section 1: Getting Star ted This section explains how to star t using your SCH-r250 phone. Understanding this User Manual The chapters of this guide generally fol low the same order as the menus and sub-menus in your phone . A robust index for quick refere nce to most features begins on page 189.
6 T ext Co nv ent ions T o condense information in this manua l, the following terms and icon appear in pr ocedural step s: highlight Use the Navigation key ( ) to move a highlighting effect onto a menu item or screen item of interest.
Getting Started 7 Installing the Batter y Note: Y our phone comes packa ged with a partially charged rechargeable standard Li-Ion battery and tra vel adapter . Important!: Y ou must fully charge the batter y the first time you use your phone, otherwise you could damage the battery.
8 Remo vi ng the Bat ter y Caution!: The display on your handset is made of glass or acrylic and could break if your handset is dropped or if it receives significant impact or excessive pressure, which could void the warranty (For more information, refer to “Standard Limited Warranty” on page 173.
Getting Started 9 Use th e T ravel Ada pter The travel adapter rapidly charge s your phone from an y 120/220 V AC outlet. 1. Plug the large end of the T ravel Adapter into a standard 120 V AC or 220 VAC wall outlet.
10 2. Insert the smaller end of the T ravel Adap ter into the charger/ accessory co nnector on the lo wer right side of your phone. Important!: Y ou must unplug the adapter before removing the ba ttery from the phone during charging to avoid damage.
Getting Started 11 Activating Y our Phone Contact your Wireless Carrier an d follow their instructions for obtaining service, if necessary . We suggest that you read this guide to fully understand the s er vices your phon e supports. T u r ning Y our Phone On 1.
12 T ur n Y ou r Phone Of f 䊳 With the phone open, press and ho ld for two or more seconds. Y our phone powers off. Note: If your phone is on and you press for less than one second, the phone will not power off. This prevents your phone from being turned off accidentally .
Understanding Y our Phone 13 Section 2: Understanding Y our Phone This section lists some importa nt features of your phone and describes the key s and the screen format. F eatures of Y our Phone • Domestic and international voi ce and text messaging service (available on participating networks).
14 Closed View of Y our Phone Features 1. V olume Key — Lets you adjust the ring volume in S tandby mode, adjust the voice volume during a call, or mute the ringer during an incoming call . Press and hold to light the front display . 2. Camera Lens — The le ns of your built-in camera.
Understanding Y our Phone 15 4. Headset Jack (2.7 mm) — Used to connect an op tional, wired headset (for hand s free operation) or opti onal TTY/TDD device.
16 Open View (F r ont) of Y our Phone.
Understanding Y our Phone 17 Feat ur es 1. Main Disp lay — Indicates the status of your phone, including numbers dialed, feature and function screens, status icons, message indicators and contents, signal strength, and so on. 2. Navigation Key — In Menu mode, lets you scrol l through the phone menu options.
18 10. CLR Key — Deletes c haracters from the disp lay when you are in text entry mode. Pres s this key to return to the previous menu or screen when navigating features on your p hone. 11. END Key — Ends a call. If you press a nd hold the END key , the power goes On or Off.
Understanding Y our Phone 19 Understanding the Display Scr een Without Widget Bar 1. Icons indicating network and phone statues. (For more information, refer to “Display Screen Icons” on page 20.) 2. Current day of th e week, date, and time. 3. Icon indicating th at Auto Answer func tion is active.
20 With Widget Bar 1. This line shows a shortcut icons menu that lets you launch a number of r250 applications. 2. The bottom line o f the display shows current soft key functions.
Understanding Y our Phone 21 Dialogue Bo xes Dialogue boxes pro mpt for action, inform you of status, or warn of situations such as low ba ttery. Di alogue boxes and their definitions are outlined be low. • Choice • Example: “Save M essage?” • Reconfirm • Example: “Erase All Messages?” • Per f o r mi n g • Example : “Sendi ng.
22 Backli ghts Backlights ill uminate the d isplays and the ke ypad. When you p ress any key or op en the phone, the backlights c ome on. They go of f when no keys are presse d within a period of time s et in the Backlight menu.
Menu Navigation 23 Section 3: Menu Na vigation This section explains the menu n avigation for your phone. Menu Naviga tion Access the menus and sub -menus in your phone using the Naviga tion key ( ) and soft ke ys ( ), or use a shortcut. 1. In Standb y mode, press Menu .
24 Naviga tion Key Shortcuts In Standby mode, press the Navigation ke y Up or Down to launch the corresponding applications in the pattern sh own here.
Entering T ext 25 Section 4: Entering T ext This section outlines how to enter text using the p hone keypad. This section also describes how to use the T9 predictive text entry feature to reduce the numbe r of key strokes needed to enter text.
26 Using T9 ® Mode T9 Word recog nizes commonly used words matching the numeric sequence of key presse s and insert s the word into your message. T ext entr y using T9 Word is much faster than the t raditional me thod ( Abc ) and requires only one key pre ss per letter of the word.
Entering T ext 27 Adding W ords to the T9 Wo r d Dictionar y If pressing the keys corresponding to a word you want to enter does not display that word, do the following: 1. Press the Le ft soft key and select Add T9 Word . 2. Enter the word you want to add to the T9 Word dictionary , then press ( ).
28 Using 123 Mode Enter numbers into a text message while in 123 mode . 1. To s w i t c h t o 123 mode while composing a text message, press the Left soft key, then select 123 . 2. Enter numbers while in 123 mode by pressing the key labeled with the desi red number .
Call Functions 29 Section 5: Call Functions This section provides procedure s for making and answering calls, and for reviewing your call time. Making a Call 1. In Standby mode, e nter an area code and a phon e number . 2. T o make the call, press . ( Adjust the volume with the Volu me k ey.
30 Tip: If you need to make an emergency (911) call with Airplane mode enabled, just dial the emergency number and press . (For more information, see “Airplane Mode” on page 129.) 3. T o exit Emergency mode, pres s . Y ou are prompted to confirm that you want to exit Emergenc y mode.
Call Functions 31 Call Another Countr y — Shor tcut Method 1. In Standb y mode, press and hold until a plus sign ( + ) appears i n the display . Note: When you press , your phone automatically replaces this + with 011, the three-digit exit code for the United States.
32 Tip: Press Save to store pauses along with the number if you plan to call the number frequently . Speed D ialing Speed Dialin g lets you pl ace a call to an y Contact sto red in your Contacts list by dialing the Con tact’ s Location number .
Call Functions 33 Example: T o speed dial the Contacts entry assigned to speed dial 235, press , press , then press and hold . V oice Dialing Y our SCH-r250’ s voice recognition let’s you speak phone n umbers and Cont act name s in a natural manner to call them.
34 3. If the recognized name has multipl e numbers stored for it, Voice Dia l displays the possible choices a nd prompts you with “ Which nu mber? ” S ay “ Home ”, “ Work ”, or “ Mobile ”, and Voice Dial dials the speci fied number . 4.
Call Functions 35 Tip: When you assign pictures to Contacts entries, the entry’s assigned picture appears in the display when you receive a call from that entry. (See “Assigning a Picture to a Contacts Entry” on page 53). The phone continues to notify you of the call un til one of the following events occurs: • Y ou an swe r the c all.
36 Set Call Ringer V olume 1. In Standby mode, press the V olume key on the left side of the phone up or down to set the call ringer volume as desired. 2. Once you’re satisfied with the settin g, press . The phone returns to Standby mode. Note: The Vibrate icon ( ) a ppears in the display when the call ringer is set to Vibrate .
Call Functions 37 Ignore an Incomin g Call Ignored call s are immedia tely forwarded to Voicemail. T o ign ore an incoming call: 䊳 While your phone is ringi ng, press Ignore . The incoming ca ll is forwarded to Vo icemail. In-Use Menu Y ou can access a number of menus and features eve n while in a call.
38 – Select a menu or fe ature to access the sub-menu or activ ate the selected feature. – Press Cancel to exit the menu . Calls Logs Y our phone has Call Logs that retain information about Outgoing, Incoming, and Missed Calls fo r future reference, to return calls, and to add new Contacts.
Call Functions 39 • T o access further options, press Options . The following options appear in the display : – Save — Save the number to your Contacts. – Details — Contacts ca lls only — Lets you vie w the Contacts entry for the originator or recipient of th is call.
40 Call Timer Call Timer s hows you the duration of your last call, total calls, a nd calls made during the life o f your phone. Call timer is not for bill ing purposes. 1. Fro m t he Calls menu, select Call Timer . 2. T o reset a timer , highlight it and press Reset .
Call Functions 41 4. Press to exit the Data Counter screen. Store Number s fr om Call Logs Y ou can store numbers from your Outgoing , Incoming , Missed , and All calls logs t o yo ur Co ntacts lis t. Tip: In Standby mode, briefly press to display the Recent Calls list.
42 Section 6: Understanding Y our Contacts This section detail s how you can manage your daily contacts by storing their names an d numbers in your Contacts list. Note: Although the procedures in this section are written for the phone keypad, you can also perform these procedures using the QWERTY keypad.
Understanding Y our Contacts 43 Adding a New Contacts Entr y Y ou can use either of t hree methods to ad d an entirely new entry to Contacts. Dial Method 1. In Standby mode, enter the number you wis h to add to your Contacts. 2. Press Save . The following options appear in the display: • Create New — Lets you create a new Contacts entry .
44 Add to an Existing Entr y 1. Fro m t he Save screen, select Update Existing . The Update Existing screen appears in the display showing your Co ntacts list with the Go T o field and the first Con tacts entry highlighted. 2. Find an d select the Contacts entry to which you want to add th e new number .
Understanding Y our Contacts 45 Saving a Number After a Call Once you finish a call, you can store the caller’ s number to your Contacts list. Note: If the call was incoming and Caller ID information was una vailable, then the Save option is also un available.
46 Menu Method 1. Fro m t he Contacts menu, select Add New Entry . The Add New Entr y screen appears in the display with the Name field highlighted. 2. Enter the name of th e new entry using either keypad. (See “Entering T ext” on page 25 for more information.
Understanding Y our Contacts 47 Call s Log Method 1. Display the desired Call s log. (For more info rmation, refer to “Calls Logs” on page 38.) 2. Highlight the Call whose n umber you want to add to your Contacts. 3. Press Options , and select Save .
48 V oice Method Use the Voice SVC Lookup command to view contact information for any named contact stored in your Con tacts list by saying the name. Note: The Lookup command shows the requested contact information in the display but does not dial any phone numbers for the contact.
Understanding Y our Contacts 49 5. The contact information for the name you selected appears in the display . • T o di al the numb er associated with the name, press . • T o erase this entr y from your Co ntacts list , press Erase . • T o add or change in formation for this entr y , press Edit .
50 2. Press the Naviga tion key Up. The Contacts Find screen ap pears in the display with the firs t matching Contact name in a list an d highlighted. 3. Highlight the desired Conta ct and press to call them. Shortcut Key Method If you’ve stored a name entry in Contacts, Find allows you to find it quickly .
Understanding Y our Contacts 51 Tip: Y ou can select another number assigned to the name by using the Left/Right navigation keys. • T o add or change in formation for this entr y , press Edit . • T o show informa tion about the entr y., press VIEW () • For more op tions, press Opti ons .
52 Add Pauses to Contacts Number s Calls to automated system s such as banking services often require a password or accoun t number . I nstead of man ually entering th ese numbers, you can store them in a Co ntacts entr y with the ph one number and with specia l charac ters call ed paus es, up t o a maxi mum of 32 digits.
Understanding Y our Contacts 53 Pause Dial from Contacts 1. If you stored the number using 2-se cond pause(s), simply recall the number from Contacts. 2. If you stored the number using W ait(s), recall the number from Contacts and wait for the appropriate prompt from the dialed number .
54 2. Select the picture that y ou wish to assign to the Contacts entry. If there is no usa ble picture in the phot o gallery screen: • Press Camera . The camera viewfinder screen app ears in the display . • Press Ta k e . The pic ture you have taken appears i n the di splay.
Understanding Y our Contacts 55 Speed Dial A Contacts entry’ s Speed Dial numbe r corresponds to the number keys you press to spe ed dial one of that entry’ s numbers. For example: • T o speed dial the Contacts entry assigned to Lo cation 5, press and hold , (1-touch dialing).
56 Assignment During Entr y Creation T o assign a Speed Call number to a new Contacts entry number , do the following: 1. Follow either of the New Cont acts entr y procedures (se e “Adding a New Contacts Entry” on page 43) until you enter a name for the entr y .
Understanding Y our Contacts 57 Changing a Sp eed Dial Location 1. Find the Conta cts entry you want to edit. See “Find ing a Contact s Entr y” on page 47 for more informa tion. 2. Highlight the desired entry , then press Edit . 3. Highlight the number field mar ked by the Speed Dial icon ( ).
58 Add Contacts En tr y to a Group Using Add New/Edit Contact Option T o add a Contact to a Group using e ither the Add New Contact option or the Edit Contact option, do the following: 1. Create a Contacts entry (see “Adding a New C ontacts Entr y” on page 43 for more inform ation) t hat you w ant to add to a Group.
Understanding Y our Contacts 59 Using Group Add Option The Add option lets you add on e or more existing Contacts to a Group. 1. Fro m t he Contacts menu, select Group . The Group List screen appears in th e display showing Groups similar to the following: 2.
60 5. When you hav e marked the Cont acts you want to add to the group, press Done . “ Contact added to group ” appears in the display , followed by the selected Group list including th e added Contacts. Re name a Grou p The Rename option le ts you change the name any of the Groups, except No G roups .
Understanding Y our Contacts 61 Add a New Group The New option lets you add Groups. 1. Fro m t he Contacts menu, select Group . The Group List screen appears in the display . 2. Press New . The New Group screen appears in the display . 3. Enter a new group name using eithe r keypad.
62 Deleting a Contacts Entr y 1. Find the Contacts entry you wa nt to delete. (See “Finding a Contacts Entry” on page 47 for more information.) 2. Highlight the desired en tr y , then press Options and select Erase . The phone p rompts you t o confirm the era sure.
Messages 63 Section 7: Messages This section explains how to use yo ur phone to exchange T ext and Picture messages with compatible phones and de vices. Note: Available memory is shared between all messages. Y ou can store up to 100 messages. However , the exact number is dependent upon message length.
64 2. Enter the phone number o r Email address of the recipient. Press Add to address your m essage to Contacts , Groups , or Recent Calls . 3. Press . The Te x t : appears in the display . 4. Enter your message text. 5. If needed, set message delivery options by pressi ng Options .
Messages 65 Tip: Press Add to display a pop-up menu containing: Contacts , Groups , and Recent Calls . These options allow you to find and add recipients to the Send T o: list.
66 8. T o complet e the message text and set message de liver y options, press Option s . (For more inform ation, refer to “Message Content and Deli ver y Options” on page 68.) 9. Press Send ( ) to send the message. “ Pic Msg Sending ” appears in the display and a p rogress bar indicates the send status.
Messages 67 4. Enter a subject for the Picture message. 5. Highlight the Te x t : field, then enter th e message text. 6. For a Picture Mess age, highlight the Picture: field, then press Picture . A photo gallery of th umbnail images appears in the display .
68 • Select Record New and rec ord a new vo ice memo , then selec t the new recorded sound file to add i t to the message. Note: If you record first before attaching a picture, you can record and insert a voice memo of up to 60 seconds in length.
Messages 69 • Deferre d Deliv ery — Directs that this message not be d elivered until a selected date and time. • Deliver y Ack — Choos e On or Off — Requests confirmation when your message is received. • Remov e Pic — Picture message only — Remove the picture from your message.
70 • View Later — Saves the message to your Inbox, w here you can view it later , then returns your phone to its previous mode. (F or more information, refer to “Message Boxes” on page 71.) Messa ges and Lock Mo de Y our phone can still receive messa ges while in Lock Mode.
Messages 71 Listen to V oicemail Later 1. Fro m t he Messages menu, select Voicem ail . The Voicemail screen appears in the display . 2. Press OPEN . Y our phone dials your voice mail account. Tip: Y ou can also access your voicemail from Standby mode, by pressing and holding to speed call your voice mailbox.
72 Managing Inbox Messages 1. Fro m t he Messages menu, select Inbox . The Inbox appears in the display sh owing a list of received messages. 2. Highlight a message in the lis t, you have the following options: • T o remove the high lighted message from the Inbo x, press Erase .
Messages 73 Managing Outbox Messages 1. Fro m t he Messages menu, select Outbox . Y our list of sent messages appear in the display . 2. Highlight a message in the li st, you have the following options: • T o remove the highligh ted message from th e Inbox, press Erase .
74 3. Compose your message us ing either keypad, press Options , then select Save As Draft . “ Message saved ” appears in the display and your mess age is saved to the Drafts box. View and Edit Dr aft T ext Messages 1. Fro m t he Messages menu, select Drafts .
Messages 75 4. When you have completed composing your mess age, press SEND ( ) to send it. Managing Dr aft Messages 1. Fro m t he Messages menu, select Drafts .
76 OUTBOX •P l a y A g a i n — Replay the so und file in a Picture message. • Forward — Send the hi ghlighted message to a nother r ecipient. •E r a s e — Picture Messages Only — Delete this message from the Outbox, if the message is Unlocked.
Messages 77 • Save As Draft — Saves the change d message to t he Draft Box . • Priority Level — Cho os e High , Norma l , or Low . • Validity Peri od — Enter the Date when this message will cease to be valid, th en use the Le ft and Right n avigatio n keys to choo se the Time .
78 OUTBOX – Forward — Send the h ighlighted message to another recipient. – Resend — Send a nother copy of the highlighted message to th e original recipient – Lock / Unlock — Block/permit eras ure of the highlighted message. – Add T o Contacts — Save the recipient’ s number to your Contact s.
Messages 79 Erase Messa ges Y ou can e rase all of the me ssages in an y or all of messa ge boxes using one convenient sub-me nu. Note: This function erases all messages in the selected message box. T o delete a single message, go to the respective message box, highlight the message, and press Erase .
80 Message Settings Use the Msg Settings sub-menus to de fine settings for general , text, and picture messages. General Message Settings 1. Fro m t he Messages menu, select Msg Settings ➔ General .
Messages 81 Editing and Entering Quick T ext 1. Fro m t he Messages menu, select Msg Settings ➔ General ➔ Quick T ext . The Quick T ext sub-menu appears in the di splay . 2. Select a Qu ick T ext you want to change. Note: Y ou cannot change the pre-defined Quick Text inc l uded with your phone.
82 T ext Message Settings 1. From the Messages menu, select Msg Settings ➔ T ext Message . The following op tions appear in the displa y . • Auto V iew — On/Off — With Auto View On , the full content of a text message appears in the display as the me ssages is received.
Camera 83 Section 8: Camera Use your r250 phone to take full co lor digital pictures, display them on your phone’ s vivid color display , and instantly share them with family and friends. This section explains how you can do the following: • T ake pictures with your phone’ s built-in digital camera.
84 T aking Snap Shots (Sing le Pictures) T o take a single picture using the current camera settings, do the following: 1. In Standby mode, press a nd hold the Camera key ( ) on th e right side of the phone . The camera view finder scre en appears in the display .
Camera 85 T aki ng Mult i Shot Pictur es When taking pictures o f moving subjects or subjects y ou cannot pose, such as childr en and pets , the camera’s Multi Shot mode simplifies the pro cess of taking multiple pictures in quick succession. 1. In Standby mode, press and hold the Camera k ey ( ) on the right side of the phone.
86 5. Press Ta k e or the Camera ke y ( ). The camera takes one picture ( Single Shot ) or lets you take mult iple pictures ( Series Shot or Mosaic Shot 2x2 / 3x3 ). 6. T o save the picture(s) to memory, press Save / Done . T o discard the pictu res, press Cancel or .
Camera 87 Screen Layouts Cam era Sc reen When you activate your phone ’ s camera, the top two lines of t he display are re served for camera icons (when acti ve). The center of the display shows a viewf inder image of the subject at which the camera is pointed.
88 Night Shot — Indicates/changes whethe r your phone is ready to take photos in low light: Off (shown) or On () . Self Tim er in use — Delays the camera shutter for 2/ 5/10 seconds ( 10 Sec. shown) after you press the Camera key () . Quality — Indicates/changes camera’ s picture quality setting ( Super Fine shown).
Camera 89 Photo Limit — Indicates the a vailable number of photos you can take. (Dependi ng on the camera Resolution and Quality settings.) The Photo Galler y Saved pictures are st ored in the My Images folder . Y ou can browse the pictures one a t a time (exp anded mode), or view several pictur es at once in thumbnai l format.
90 5. Select the d esired option to perform i ts function or to ent er its sub-menu..
@Metro 91 Section 9: @ Metro With Mobile Shop, you can download full featured applic ations over the air incl uding games, personalized ring tones, pictures, a nd more. Y ou can send and receive ins tant messages and email, or browse the web to catch up on all the latest news .
92 Applications Shopping and Do wnloading @metro App Stor e Download games, ring tones, Email, a nd more using Mobile Shop. Note: For information on airtime charges, contact your Wireless Carrier .
@Metro 93 • Main Menu V iew — Select whethe r to v iew the main Mo bile Sh op menu in a list or icon fo rmat. •V i e w L o g — View the Mobile S hop log, whic h displays infor mation about re cent acti vity usi ng Mobil e Shop. 2. Select the desired o ption to enter the option’ s sub-menu and view or change settings.
94 Demo Apps A Demo app is free and is designed to demonstrate the app’ s main features. It usually e xpires after a certain period o f time or a number of uses and often ha s limited functions. When you run a demo app, you will be presented with a purchase option so you won’t have to look for the a pp in the Mobile Shop catalo g.
@Metro 95 Expired Apps Apps that were purchased based on the n umber of uses or time expire. Y o u can purchase ad ditional uses fro m the MobileSh op catalog.
96 Section 10: Multimedia Use your SCH-r250 pho ne’ s Camera to take full color digital pictures, display them on yo ur phone’ s vivid color di splay , and instantly share them with family and friends. With Mobile Shop, you can download personalized rington es, pictures, and more.
Multimedia 97 • T o take new photos, press Camera . • T o ex pand an ima ge to fil l the sc reen, high light it and press VIEW () . My Images Option s From the My Images list, access other opt ions by pressing Options .
98 Using My Ringtones Galler y My Ringt ones le ts you ass ign Ri ng tones for calls, alarms, a nd other alerts. 1. In Standby mode, press Menu , then select Multimedia ➔ My Ringtones . A list of recorded sound files and Ringtones appears in the display .
Multimedia 99 Re cording a Sound File Record New lets you record sound files. 1. Fro m t he My Ringtones menu, select Record New . 2. The Record New scre en appears in the display . • T o start recordin g a sound file, press Rec () . • T o pause/resume recordi ng, press Pau se / Resume .
100 Section 11: T ools This section expla ins how you can use your phone’ s Personal Informatio n Manager (PIM) f unctions to v iew today’s calendar , schedule appointmen ts, set an alarm, perform si mple math calculations, and more.
T ools 101 T o turn Bluetooth support on : 䊳 Fro m t he Bluetooth menu, select Bluetooth Settings ➔ Enable or select Regis tered List ➔ Add New Device . Y ou are prompted to “ T urn bluetooth on? ” by pressing Ye s . “ Bluetooth set to on ” and the re d Bluetooth On icon ( ) appear in the display .
102 Add (Pair W ith) a New Device 1. From the Registered List, select Add New Device . “ Place device you are connecting t o in discoverable mode ” appears in the display . (See the device user manu al for more information .) 2. Press . Names of available devices appear in the display .
T ools 103 Managing Y our Re gistered List 䊳 From the Re gistered List, highlight a de vice and press Options . The Options let you Remov e or Rename this device, set Incoming Security, Discover what Bluetooth profiles apply , review Device Information, Send a Name Card (Con tact informatio n), and get files from t his device.
104 Calendar Calendar allows you to view the current, pa st, or future month in calendar format. While viewin g the calendar , the current date is highlighted, and da ys with scheduled events are surrounded by a box. View a n Event 1. Fro m t he T ools menu, select Calendar .
T ools 105 Add a New Ev ent 1. Fro m t he Calendar , press Add . 2. T o highlight New Event options, pre ss the Navigation key Up or Down. 3. Enter the Name of the new event. (For more information , refer to “Entering T ext” on page 25.) Note: The current mode of text entry is indicated in the lower left corner of the display .
106 Memo Pad Create notes and sto re them in Memo Pad. Notes that you create in Return to Memo Pad anytime to rev iew and edit your notes. Note: Memo Pad can’t be prioritized or assigned an alert. 䊳 Fro m t he To o l s menu, sele ct Memo Pad . If you have any stored memos, they ap pear as a list in the display .
T ools 107 – Press Options to Erase the memo you are viewing, Add a New Memo , or Lock/Unlock the memo y ou are viewing. • T o Edit or Erase a memo, Erase all memos, or Lo ck / Unlock a memo, press Options and select th e desired opti ons.
108 When an Ala r m Sounds An animated alarm clock appears in the display along wit h Snooze and Dismiss options and an alert so unds when the specif ied time for the alarm arriv es. • T o silence the alarm, use selec t Snooze or Dismis s . • If the alarm was set as a Daily alarm, the alarm icon remains in the top of the display .
T ools 109 䊳 Fro m t he T ools menu, select Wo rld Tim e . A worl d map a ppears in the display , showing the time and date in one or two cities or t ime zones. Selecting/Displaying Time Zone s World T ime lets you view the time and date in up to two l ocations or time zones.
110 Selecting a Home Zone T o change home (upper) time zone or location, do the foll owing: 1. In the Wor l d T im e screen, display the time zone you wish to make your Home Zone. 2. Press Options and select Set as home zone . Enable Daylight Sa ving Time (DST) 1.
T ools 111 • T o ad d parenthes es [ ( ) ] to your calculation or to enter a Pow e r exponent ( ^ ), such as, 3^2, which is t he equiva lent of 3 2 , press Operator . • Press Clear to clear current entries. 3. Select a type(s) of calculatio n. • [ x ] Multiplicat ion — Press Navigati on key Up.
112 Conv er ter The Converter lets you covert o ne measure of the a vailable ca tegories ( Currency , Lengt h , Weight , Vol um e , Area , and Te m p e r a t u r e ) into another . 1. Fro m t he To o l s menu, sele ct Converter ➔ Currency / Length / Weight / Vol u m e / Area / Te m p e r a t u r e .
T ools 113 Cur re ncy — Addi ng Exchange Rates Y ou can use the Currenc y Converter to convert from and to obsc ure currencies by addin g exchange rates for these currencies. 1. Fro m t he T ools menu, select Converter ➔ Currency . 2. T o open th e EXCHANGE RATE list , press Rate .
114 Curr ency — Erasing Exc hange R ates Y ou cann ot erase the prel oaded currencie s from the Exchang e Rate list. Y ou can erase a currency th at you have added to the list by doing the following: 1. Fro m t he To o l s menu, sele ct Converter ➔ Currency .
T ools 115 Tip Calculator Tip Calculator automatically calcul ates the following amounts: • Gratuity (tip) • Individual payment (for groups) 1. Fro m t h e T ools menu, select Tip Ca lc ula to r . The Tip Cal cu la to r screen appears in screen, with the Bill field highlighted.
116 Section 12: V oice SV C V oice SVC Options Y our SCH-r250 includ es Nuance Vsuite, state-of-the-art voic e recognition software that lets yo u use your voice to dial numbers, access your Contacts list, a nd open T ools. T o access your phone’ s voice recogn ition, do the foll owing: 1.
Voice SVC 117 Note: Y ou can also set your phone to start VoiceSignal when you connect an optional headset to the phone. (For more information, see “Voice Launch” on page 122..) The following voice commands appea r in the display: • Call — Call a Contact by saying th e name saved in your Contacts list.
118 V o ice Settings T o access the Voice Settin gs menu: 䊳 Fro m t he Voice SVC menu, select Voice Settings . Choice Lists When Vsuite cannot reco gnize a name or number , it displays a choice list of up to three possible cho ices, and prompts you to confirm the correct one.
Voice SVC 119 Digit Dialing If you regularly have trouble wi th Vsuite not recognizing the numbers you speak, adapting can im prove the accuracy of digit recogniti on, especially for peo ple with strong regional ac cents. Note: After you adapt Digit Dial, your phone is customized to your voice, and your voice only .
120 Adapt Di gits T o adapt digit dialing, do the fol lowing: 1. Fro m t he Voice Settings menu, select Digit Dialing ➔ Adapt Digits . Y our phone displays text describi ng the Adapt Digits process.
Voice SVC 121 R eset Dig its T o reset digit dialing to factory default s ettings, do the following: 1. Fro m t he Voice Settings menu, select Digit Dialing ➔ Reset Digits . The phone pro mpts you to confirm digit reset. 2. Press OK to rese t your digit adaptation, or pr ess Back to cancel.
122 V oice Launch T o set the key or a ction that launches Nua nce Vsuite, do the following: 1. Fro m t he Voice Settings menu, select Voice Launch . The following opti ons appear in the display: • Key Onl y — Pres s and hold to activate Vsuite for one ca ll.
Changing Y our Settings 123 Section 13: Changing Y our Settings This section explains how to con figure your phone’ s language, network prefere nces, security opti ons, and other settings. T o launch the Settings menu : 䊳 In Standb y mode, press Menu , then select Settings .
124 Wal l pa p e r Wallpaper lets you cho ose images to appear in the background on your pho ne’ s Main Display and Front Display while in Standby mode . Y ou can choo se from do wnloaded ima ges in your My Images folder or from the Preset Images folder .
Changing Y our Settings 125 Banner Create y our own 13-char acter personal greeti ng that a ppears in the display while your ph one is in Standby mode. Tip: Press and hold to erase an existing banner , if necessar y . (For more information, refer to “Entering T ext” on pa ge 25.
126 Master Volume Use the Master V olume screen to set the default volume for Voice Calls ringers, Messages alerts, an d Alarms to th e desired level ( Silence All , Low , Low/Medium , Medium , Medium/High , or High ) or vibrate mode ( Vib ra te , or Vib .
Changing Y our Settings 127 Call Settings The Call Settings sub-menu lets you s et call options such as Auto Retry, Data rates for data calls, a nd more. Call Ans wer Y ou can set your phone to answer incoming calls only when y ou press ; when you press any ke y on the keypad exce pt , , or ; or when you open the flip.
128 TTY Mode Y our phone is fully T eletypewriter (TTY)/T elecommunication Device for the Deaf (TDD) compatible. Y ou co nnect TTY/TDD equipment to the headset connector on the to p of your phone, behind the folder hi nge.
Changing Y our Settings 129 Heari ng Aid Mod e Hearing Aid Mode lets you power Off (default value — to save power) or power On your phone’ s Hearing Aid compatibility functions. Phone Settings Y ou can set or reset the operating char acteristics of your phone to suit your location and/or to li mit access to your phone.
130 Security Use the Security sub-menu to lock y our phone, set up emergency numbers, enable or dis able voice privacy , set restrictions, and other security options. T o access the Security sub-menu, yo u are prompted to enter your phone’ s four-digit lock code.
Changing Y our Settings 131 Auto Device Loc k Auto Device Lock lets you set your phone to auto matically lock i tself when the display back light shuts off. Change Lock Change Lock lets you replace your phone’ s default lock code (the last four digits of you r phone number) with one of your own choosing.
132 Emergency # The Emergency # option lets you en ter and store up to three emergency numbers in your phone. Each number can be up to 32 digits long. Y ou can dial your emergency number s any time, even when your phon e is locked or restricted. Note: Emergency number 911 is hard-coded into your phone.
Changing Y our Settings 133 • T o store emergency numbers: Select the Emergency # option, then select one of the three emergency number options, and enter and save your new emergency number . • T o call emergency numbers (even in lock mode): Simply enter 911 or one of your emergenc y numbers and press to place the call.
134 NAM Selection The NAM Sel ection option lets you select your preferred system ( NAM 1 or NAM 2 ), provided your phone ha s a NAM 2 number programmed into it.
Changing Y our Settings 135 • Enter the current Time using your keypad: – The hour and minute must be entered using two digits each. Y ou must enter the hour in 12-hour format. – Use the Left and Right navigation keys to select am or pm . Speed Dia l The Speed Dial option lets you d isable ( Off ) or enable ( On ) speed dialing of Cont acts.
136 Phone Info Phone Info lets you review the pho ne number assigned to your phone; lets yo u reference the meanings of icons that appear on your phone’ s Standby mode screen; lets you identify the .
Health and Safety Information 137 Section 14: Health and Safety Inf or mation This section outlines the safety pr ecautions associat ed with using your phone.
138 (W/kg). The FCC requires wi reless phones to comply with a safety limit of 1.6 watts per ki logram (1.6 W/kg). The FCC exposu re limit incorporates a substantial margin of safety to give additional p rotection to the public and to account for any variations in measurements.
Health and Safety Information 139 The FCC has granted an Equipment Authorization for this mobile phone with all reporte d SAR levels evaluated as in co mpliance with the FCC RF expo sure guidelin es. The maximum SAR values for this model phone a s reported to the F CC are: • Head: 0.
140 If your handset has a to uchscreen display , please note that a touchscreen respon ds best to a light touch from the pad of your finger or a non-m etallic stylu s. Using excessiv e force or a metallic object when pr essing on the touchscreen may da mage the tempered glass surface a nd void the warranty.
Health and Safety Information 141 CORRECTL Y ORIENT A TED IN A V ERTICAL OR HORIZONT AL OR FLOOR MOUNT POSITION. Consumer Information on W ireless Phones The U.S. Foo d and Drug Administration (FDA) ha s published a series of Questions and Answers for consumers relating to radio frequency (RF) exposure from wireless phones .
142 Do wir eles s phones pose a healt h hazar d? The available sc ientific evidence d oes not show that any health problems are asso ciated with using wireless p hones. There is no proof, however , that wireless phone s are absolutely safe. Wireless phones emit low level s of radio frequency energy (RF) i n the microwave range while b eing used.
Health and Safety Information 143 Although the e xisting scientific data do not justify FDA regulatory actions, FDA has urged the wireless phone industry to take a number of steps, inc luding the foll.
144 RF exposure. FCC reli es on FDA and other he alth agencie s for safety questions about wireless phones. FCC also regulates the bas e stations that the wireless phone networks rely upon.
Health and Safety Information 145 Three large epidemiol ogy studies have been published since December 2000. Between them, th e studies investigated any possible association b etween the use of wireless phones an d primary brain cancer , glioma, meningioma, or acous tic neuroma, tumors of the brain or saliva r y gland, leukem ia, or other cancers.
146 to-day use of wireless phones. Many fact ors affect this measurement, such as the angle at which the pho ne is held, or which model of phone is use d. What is FD A doing to find out more about the po ssible healt h effe cts of wir eless ph one RF? FDA is working with the U .
Health and Safety Information 147 broad assessment o f additional research ne eds in the context of th e latest research developments around the wo rld.
148 described above would apply to children and teenagers using wireless phones. Reducing the time of wireless phone use a nd increasing the distance betwee n the user and the RF source will reduce RF exposure. Some groups sponsored b y other national governments have advised that children be discouraged from using wi reless phones at all.
Health and Safety Information 149 or against the body . Either configuration should result in complia nce with the safety limit. Do wireless phone ac cessories that claim to shield the he ad fr om RF .
150 detailed test me thod to measure el ectromagne tic interference (EMI) of implanted cardiac pacemake rs and defibrillators from wireless telephone s. This t est metho d is no w part of a standard sponso red by the Association for the Advance ment of Medical instrumentation (AAMI).
Health and Safety Information 151 • Environmental Protection Agenc y (EP A): http://www .epa.gov/radiation/ • Occupational Safety and Health Adminis tration's (OSHA): http://www .osha.gov/SL TC/radiofrequenc yradiation/index.html • National Institute for Occupational Safety and Health (N IOSH): http://www .
152 speed dial and redial. If available, these features help you to place your call without ta king your attention off the road. 2. When available, use a han ds-free device. If possible, add an additional layer of convenience a nd safety to your wireless phone with one of the many hands free acc essories available today.
Health and Safety Information 153 7. Do not engage in stres sful or emotional conversations that may be distracting. Make people you are talking with aware you are driving and suspend co nversations that have the potential to divert your attention from the road.
154 Responsible Listening Caution!: Avoid potential hearing loss. Damage to hearing occurs when a pe rson is exposed to loud so unds over time. The risk of hearing loss increases as sound is pl ayed louder and for longe r durations. Prolonged exposure to loud sounds (includ ing music) is the most common cause of p reventable hea ri ng loss.
Health and Safety Information 155 • Set the volume in a quiet env ironment and select the lowest volume at which you can hear adequately . • When using headphones, turn the volume down if you cannot hear the people speaking near you or if the person sitting next to you can hear what you are listening to.
156 Y ou can obtain addi tional inform ation on this subject fr om the following sources: American Academy of Audiology 11730 Plaza American Drive, Suite 300 Reston, V A 20190 Voice: (800) 222-2336 Email: info@audio logy .org Internet: http://www .audiology .
Health and Safety Information 157 Operating Environment Remember to fol low any spe cial regulatio ns in force in any area and always switch your phone off whenever it is forbi dden to use it, or when it may cause in terference or danger .
158 of personnel, it is recomme nded that the equipment should only be used in the normal op erating positi on (held to your ear wi th the antenna pointi ng over your shoulder if you are using an external antenna). Using Y our Phone Near Other Electronic Device s Most modern electronic equipment is shield ed from radio freque ncy (RF) signals.
Health and Safety Information 159 • Should read and follow the directions from the manufacturer of your implantable medical device. If you have any questions about using you r wireless phone with such a devic e, consult your health care provider . For more information see: http://www .
160 The ratings are not guaran tees. Results will vary depending on the user's hearing dev ice and hearing loss. If you r hearing device happens to be vulnerab le to interference, you may not be abl e to use a rated phone successfully . T rying out the phone with your hearing device is the best way to evaluate i t for your personal needs.
Health and Safety Information 161 In the above e xample, if a hearing ai d meets the M2 level rating an d the wireless phone meets the M3 level rat ing, the sum of the two values equal M5.
162 Ve h i c l e s RF signals may af fect improperl y installed or inadequate ly shielded electronic systems in motor vehicles. Check with the manufacture r or its representative regarding y our vehicle. Y ou should also consult the manufacturer of any equipment that has been added to your vehic le.
Health and Safety Information 163 Emergency Calls This phone, like any wirele ss phone, operates using radio si gnals, wireless and landline networks as well as user -programmed functions, which cannot g uarantee connection in all condi tions.
164 R estricting Children's access to y our Phone Y our phone is not a toy . Children should not be a llowed to play with it because they could hurt the mselves and others, damage the phone or make calls tha t increase your ph one bill.
Health and Safety Information 165 Cautions Any changes or modifications to your phone not ex pressly approved in this document could void yo ur warranty for this equipment, and void your author ity to operate this equipme nt. Only use approved batteries, antennas and chargers.
166 • Failure to observe these instructions may lead to the suspension or denial of telephone services to the offender , or legal action, or both. Product Performance Gettin g the Mos t Out of Y our Si gnal Recept ion The quality of ea ch call you make or receive dep ends on the signal strength in your area.
Health and Safety Information 167 Under standi ng How Y our Phone Operate s Y our phone is basically a radi o transmitter and receiver . When it's turned on, it receives a nd transmits radio frequenc y (RF) signals. When you use you r phone, the system handling yo ur call controls the power level.
168 • Avoid exposing your phone and acces sories to rain or liquid spills. If your phone does get wet, immediately turn the power off and remove the battery .
Health and Safety Information 169 • If you use the phone nea r the network's base station, it uses less power; talk and standby time are greatly affected by the signal streng th on the cellular network and the parameters se t by the network operator .
170 • Extreme temperatures will affect the ch arging capacity of your batter y: it may require cooling or warming first. • Do not leave the battery in hot or cold places, such as in a car in summer or winter conditions, as you will reduce the capacity and lifetime of the battery.
Health and Safety Information 171 nearest Samsung authorized service center . Always recycle. Do not dispose of batteries in a fire. Care and Maintenance Y our phone is a product of superior design a nd craftsmanship and should be treated with care.
172 • Do not paint the phone. P aint can clog the device's moving parts and prevent proper operation. • Do not put the phone in or on he ating devices, such as a microwave oven, a stove or a radiator .
Warranty Information 173 Section 15: W ar r anty Info r ma tion Standard Limited War ranty What is Covered and For How Long? SAMSUNG TELECOMMUNICA TIONS AMERICA, LLC ("SAMSUNG") warrants to .
174 operative parts unless cause d by SAMSUNG; (b) defects or damage resulting from excessiv e force or use of a metallic object when pressing on a touch screen; (c) equi pment that has the serial num.
Warranty Information 175 What are SAMSUNG's Obligations? During the applicable warranty period, SAMSUNG wi ll repair or replace, at SAMSUNG's sole option, without charge to Purchaser , any defective component part of Product.
176 REPRESENT A TION AND THERE ARE NO CONDITIONS, EXPRESS OR IMPL IED, ST A TUTORY OR OTHERWISE, OF ANY KI ND WHA TSOEVER WITH RESPECT TO THE PRODUCT , INCLUDING BUT NOT LIMITED TO: • THE MERCHANT A.
Warranty Information 177 ANTICIPA TED PROF ITS OR BENEFITS, OR FOR DAMAGES ARISI NG FROM ANY TORT (INCLUDING NEGLIGENCE OR GROSS NEG LIGENCE) OR F AUL T COMMITTED BY SAMSUNG, ITS AGENTS OR EMPLOYEES, OR FOR ANY BREACH OF CONTRACT OR FOR ANY C LAIM BROUGHT AGAINST PURCHASER BY ANY OTHER P ARTY .
178 QUALITY , CAP ABILITI ES, OPERA TIONS, PERFO RMANCE AND SUIT ABILITY OF ANY SUCH THIRD-P ARTY SOFTWARE OR EQUIPMENT LIE SOLEL Y WITH THE PURCHASER AND THE DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH THIRD-PAR TY SOFTWARE OR EQUIPMENT , AS THE CASE MA Y BE.
Warranty Information 179 End User License Agreement for Software IMPORT ANT . READ CAREFU LL Y: This End User License Agre ement ("EULA") is a legal agreement be tween you (either an individual or a single entity ) and Samsung Electronics Co.
180 2. RESERV ATION OF RI GHTS AND OWNERSHIP . Samsung reserves all rights not expressly g ranted to you in this EULA. The Software is protected by copyrig ht and other intellectual prop erty laws and treaties. Samsung or its suppliers own the title, copyright and other intellectual property ri ghts in the Software.
Warranty Information 181 upgrade. T o use Software identi fied as an upgrade, you must first b e licensed for the Softwa re identified by Samsung as eligib le for the upgrade. After upgrading, y ou may no longer use the Software that formed the basis for your upgrade eligibili ty .
182 9. DISCLAIMER OF W ARRANTIES. Y ou expressly acknowledge and agree that use of the Soft ware is at your sole risk and tha t the entire risk as to satisfactory quality , pe rformance, accuracy and effort is with you.
Warranty Information 183 APPLICABLE ST A TUTORY RIGHTS OF A CONSUMER, SO THES E EXCLUSIONS AND LIMIT AT ION S MAY NOT APPL Y TO YOU. 10. EXCLUSION OF INCIDENT AL, CONSEQUENTIAL A ND CERT AIN OTHER DAMAGES.
184 reliance o n the Software up to the amount actual ly paid by you for the Software or US$5.00. The fo regoing limitations, exclu sions and discla imers (including Sections 9 , 10 and 11) shall apply to the maximum extent permitte d by a pplicable la w, even if any remedy fails its es sential pu rpose.
Warranty Information 185 Prec autions for Transfer and Dispos al If data stored on this device i s deleted or reformatted using the standard methods, th e data only a ppears to be remove d on a superficial lev el, and it may be possible fo r someone to retrieve and reuse the da ta by means of sp ecial software .
186 Important!: If you are using a handset other than a standard numeric keypad, dial the numbers listed in brackets. Phone: 1-888-987-HELP (4357) © 2010 Samsung T elecommunications America. All ri ghts reserved. No reproduction in whole or in part allowed without prior written approval.
187 Inde x Symbols @metro Applications Shop ping and Downloading 92 Launching 91 On-line Help 93 Settings 92 A Accessing Call and Phone Settings 126 Accessing Your Phone’s Tools 100 Adding a New Con.
188 Restoring 94 Auto Answer 127 Auto Retry 127 B Backlight 125 Banner 125 Battery 7 Charging 8 Low Battery Indicato r 10 Removal 8 Travel Adapte r 9 C Calculator 110 Calendar View an Event 104 Call a.
189 TTY Mode 128 Voice Privacy 128 Call Timer 40 Call Waiting 36 Calls Call Timer 40 Data Counter 40 Erase Logs 39 Incoming 38 Missed 38 Outgoing 38 Store Numbers 41 Calls Menu 38 Camera Photo Gallery.
190 Finding 47 Groups 57 Memory Info 62 Opening 42 Saving Call Numbers 45 Speed Dial 55 Create Messages 63 D Data Counter 40 Data, View Counters 40 Dialing Font Size 124 Display 123 Display Screen Ic .
191 Emergency 132 Emergency #s in Lock Mode 133 Emergency Numbers 132 Entering Text Entering Symbols 28 Using Abc Mode 27 Using T9 Mode 26 Erase All Entry 133 Erase Logs 39 Erase Messages 79 G Gallery.
192 Ignore Calls 37 Inbox Folder 71 Inbox, Reviewing M essages 71 Incoming Calls Menu 38 International Calls 30 L Language 130 Lock Code, Changing 131 Lock Phone 130 M Memory Info 135 Memory Managemen.
193 Missed Calls Menu 38 M-Ratings 160 Msg Setting Sub M enu 80 N Navigation Key Shortcuts 24 Notes and Tips 5 Notes, Description 5 Number Type Icons 43 , 44 O Outbox Folder 72 Outbox, Reviewing Messa.
194 Taking Mul ti Shot Picture s 85 Taking Snap Sh ots 84 Picture Message S ettings 82 Picture Mess ages Send in Camera Mode 64 R Receive Text Messages 69 Reset Your Phone 133 Restriction 133 Return t.
195 Auto Answer 127 Auto Retry 127 Backlight 125 Banner 125 Call Answer 127 Language 130 Location Setting 123 Memory Info 135 Ringe r Type 126 TTY Mode 128 Voice Privacy 128 Volume 126 Wallpaper 124 S.
196 Changing 25 Text Message Settings 82 Text Messages, Receiv ing 69 Three-Way Calling 30 Timer, Calls 40 Tip, Description 5 Tools Add New Event 105 Alarm Clock 107 Calculat or 110 Memo Pad 106 World.
197 Speed Dial 55 Understanding Your Phone Closed View of Your Ph one 14 Display Screen 19 Features of Your Phon e 13 Open View of Your Phone 16 V View an Event, Calendar 104 Voice Privacy 128 Voice S.
An important point after buying a device Samsung R250 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Samsung R250 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Samsung R250 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Samsung R250 you will learn all the available features of the product, as well as information on its operation. The information that you get Samsung R250 will certainly help you make a decision on the purchase.
If you already are a holder of Samsung R250, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Samsung R250.
However, one of the most important roles played by the user manual is to help in solving problems with Samsung R250. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Samsung R250 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
