Instruction/ maintenance manual of the product ML-4512ND-TAA Samsung
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ML-451x Series ML-501x Series User’s Guide Basic imagine the possibilities This guide provides information concerning installation, basic operation and troubleshooting on windows.
2 Contents 1 . Introduction 5 Key benefits 7 Features by models 8 Useful to know 9 About this user’s guide 10 Safety information 16 Machine overview 19 Control panel overview 21 Turning on the machine 22 Installing the driver locally 23 Reinstalling the driver 2 .
Contents 3 5 . Appendix 106 Specifications 116 117 Regulatory information 125 Copyright.
1. Introduction This chapter provides information yo u need to know before using the machine. •K e y b e n e f i t s 5 •F e a t u r e s b y m o d e l s 7 •U s e f u l t o k n o w 8 • About thi.
Key benefits Environmentally friendly • To save toner and paper, this machine supports Eco feature. • To save paper, you can print multip le pages on one single sheet of paper (see Advanced Guide). • To save paper, you can print on both sides of the paper (double- sided printing) (see Advanced Guide).
Key benefits Wide range of functionality and application support • Supports various paper size s (see "Print media specif ications" on page 108). • Print watermark: You can customize yo ur documents with words, such as “Confidential” (s ee Advanced Guide).
Features by models Some features and optional accessories may not be avai lable depending on model or country, see chart below. ( ● : Included, ○ : Optional, Blank: Not available) Features ML-451x Series ML-501x Series Hi-Speed USB 2.0 ● ● IEEE 1284 parallel connector a a.
Useful to know The machine does not print. • Open the print queue list an d remove the document from the list (see "Canceling a print job" on page 45). • Remove the driver and install it again (see "Installing the driver locally" on page 22).
9 1. Introduction About this user’s guide This user's guide provides inform ation for your basic understanding of the machine as well as detailed steps to explain machine usage. • Read the safety informatio n before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter.
10 1. Introduction Safety information These warnings and prec autions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and unde rstand all of these instructions before using the machine.
Safety information 11 1. Introduction Caution 5 Operating method Caution Do not remove the plug by pulling on the cord; do not handle the plug with wet hands. This could result in electric shock or fire. During an electrical stor m or for a period of non- operation, remove the power plug from the electrical outlet.
Safety information 12 1. Introduction 6 Installation / Moving Warning Caution Do not block or push obje cts into the ventilation opening. This could result in elevated component temperat ures which can cause damage or fire. Be care when replacing paper or removing jammed paper.
Safety information 13 1. Introduction 7 Maintenance / Checking Caution Do not place the machine on an unstable surface. The machine could fall, causing injury or machin e damage. The machine should be connected to the power level which is specified on the label.
Safety information 14 1. Introduction 8 Supply usage Caution Keep the power cable and the conta ct surface of the plug clean from dust or water. Otherwise, this could result in electric shock or fire. • Do not remove any covers or guards that are fastened with screws.
Safety information 15 1. Introduction When toner gets on your cl othing, do not use hot water to wash it. Hot water sets toner into fabric. Use cold water.
16 1. Introduction Machine overview 9 Accessories Power cord Toner cartridge Imaging unit Software CD a a. The software CD contains the printer driver and applications. Quick installation guide Misc. accessories b b. Miscellaneous accessories in cluded with your machine may vary by coun try of purchase and specific model.
Machine overview 17 1. Introduction 10 Front view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country.
Machine overview 18 1. Introduction 11 Rear view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country.
19 1. Introduction Control panel overview This control panel may differ from your machine depending on its model. There are vari ous types of control panels. 12 Type A 1 Display Shows the current status and prompts during an operation. 2 (Back) Sends you back to the upper menu level.
Control panel overview 20 1. Introduction 13 Type B 1 Display Shows the current st atus and prompts during an operation. 2 (Cancel) Stops current operation. The pop-up window appears on the screen that the user can stop or resume. 3 (Power) You can turn the power on and off with this button.
21 1. Introduction Turning on the machine 1 Connect the machine to the electricity supply first. 2 Turn the power switch on..
22 1. Introduction Installing the driver locally A locally connected machine is a ma chine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see Advanced Guide).
23 1. Introduction Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 15 Windows 1 Make sure that the machine is connected to your computer and powered on.
2. Menu overview and basic setup After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would like to set or change values. This chapter provides information ab out the overall menu structure and the basic setup options.
25 2. Menu overview and basic setup Menu overview The control panel provides access to various menus to set up the machine or use the machine’s functions. 1 ML-451x Series/ ML-501x Series • These menus can be a ccessed by pressing ( Menu ) button.
Menu overview 26 2. Menu overview and basic setup Paper Copies MP Tray/ [Tray <x>] Paper Source Auto Tray Switch Tray Confirm Graphic Resolution Clear Text Darkness Items Options System Setup Da.
Menu overview 27 2. Menu overview and basic setup 2 ML-5015 Series/ ML-5017 Series You can set menus easily using the touch screen. •T h e Main screen is shown on the touch screen on the control panel. • Some menus are grayed out depending on your options or models.
Menu overview 28 2. Menu overview and basic setup Direct USB Print From File Manage Show Space Items Options Setup System Date & Time Clock Mode Form Menu Spooling Language Maintenance Default Pap.
Menu overview 29 2. Menu overview and basic setup Setup (continue) Network Ethernet Speed TCP/IP (IPv4) TCP/IP (IPv6) 802.1x Network Configuration Ethernet Activate Http Activate Clear Settings Layout.
Menu overview 30 2. Menu overview and basic setup Introducing the Home Screen ► Touch screen • (Information): Gives detailed information about machine’s information. • (Eco): You can view the eco settings. • (Direct USB): Enters the USB menu when USB memory is inserted into the USB memo ry port on your machine.
31 2. Menu overview and basic setup Printing a demo page Print a demo page to make sure that the machin e is operating correctly. 3 ML-451x Series/ ML-501x Series 1 Press ( Menu ) button on the control panel. 2 Press Information > OK > Demo Page > OK .
32 2. Menu overview and basic setup Changing the display language To change the language that is displayed on the control panel, follow these steps: 5 ML-451x Series/ ML-501x Series 1 Press ( Menu ) button on the control panel. 2 Press System Setup > OK > Language > OK .
33 2. Menu overview and basic setup Media and tray This chapter provides information on how to load print media into your machine. •U s i n g p r i n t m e d i a t h a t d o e s not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’ s warranty or service agreements.
Media and tray 34 2. Menu overview and basic setup 8 Loading paper in the tray/ optional tray 1 Pull out the paper tray (see "T ray overview" on page 33). 2 Flex or fan the edge of the pa per stack to separate the pages before loading papers.
Media and tray 35 2. Menu overview and basic setup 6 Squeeze the paper width guide and slide it to the edge of the paper stack without ca using it to bend. • Do not push the paper widt h guide too far causing the media to warp. • If you do not adjust the paper width gu ide, it may cause paper jams.
Media and tray 36 2. Menu overview and basic setup The settings set from the ma chine driver override the settings on the control panel. a To print from an application, open an application and start the print men u. b Open Printing Preferences (see "Opening printing preferences" on page 46).
Media and tray 37 2. Menu overview and basic setup 2 Adjust the multi-purpose tray pa per width guides to the width of the paper. 3 Flex or fan the edge of the pa per stack to separate the pages before loading paper. 4 Load the paper. Squeeze the mu lti-purpose tray paper width guides and adjust them to the width of the paper.
Media and tray 38 2. Menu overview and basic setup d Select MP Tray in paper source, then press OK . e Start printing in application. 10 Printing on special media The table below shows the specia l media usable in each tray. The media types are shown in the Printing Preferences .
Media and tray 39 2. Menu overview and basic setup To print an envelope, place it as shown in the fo llowing figure. • When selecting envelopes, co nsider the following factors: - Weight: should not exceed 90 g/m 2 otherwise; jams may occur. - Construction: should lie flat with le ss than 6 mm curl and should not contain air.
Media and tray 40 2. Menu overview and basic setup To avoid damaging the machine, us e only transparen cies designed for use in laser printers. • Must withstand the machin e’s fusing temperature. • Place them on a flat surface after removing them from the machine.
Media and tray 41 2. Menu overview and basic setup - Curl: Must lie flat with no more than 13 mm of curl in any direction. - Condition: Do not use labels with wr inkles, bubbles, or other indications of separation. • Make sure that there is no ex posed adhesive material between labels.
Media and tray 42 2. Menu overview and basic setup Letterhead/Preprinted paper When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around .
Media and tray 43 2. Menu overview and basic setup ML-5015 Series/ ML-5017 Series 1 Press Setup from the Main screen. 2 Press System > Paper > Next . 3 Press the tray you wa nt. 4 Press Paper Size > Select the option you want. 5 Press the button.
44 2. Menu overview and basic setup Basic printing 12 Printing If you are a Macintosh, Linux, or Unix OS user, refer to the Advanced Guide. The following Printing Preferences window is for Notepad in Windows 7. 1 Open the document you want to print.
Basic printing 45 2. Menu overview and basic setup 13 Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( ) in the Windows task bar.
Basic printing 46 2. Menu overview and basic setup 14 Opening printing preferences •T h e Printing Preferences window that appears in this user’s guide may differ depe nding on the machine in use. • When you select an option in Printing Preferences , you may see a warning mark or .
Basic printing 47 2. Menu overview and basic setup Using a favorite setting The Presets option, which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use. To save a Presets item, follow these steps: 1 Change the settings as nee ded on each tab.
Basic printing 48 2. Menu overview and basic setup Setting eco mode on the control panel • The settings set from the ma chine’s driver override the settings on the control panel. • For models that do not have the display screen on the control panel, this feature is not applicable.
Basic printing 49 2. Menu overview and basic setup ► Eco options • Printer Default: Follows the settings from the machine's control panel. • None: Disables eco mode. • Eco Printing: Enables eco mode. Activate the various eco items you want to use.
50 2. Menu overview and basic setup Using USB memory device 17 About USB memory device USB memory devices are availabl e with a variety of memory capacities to give you more room for storing documents, presentations, music an d videos, high resoluti on photographs, or whatever other files you want to store or move.
Using USB memory device 51 2. Menu overview and basic setup 18 Printing from a USB memory device You can directly print files st ored on a USB memory device. Direct Print option supported file types: • PRN: Only files created by provided driver with your machine are compatible.
Using USB memory device 52 2. Menu overview and basic setup If you see + in the front of a folder name, there are one or more files or folders in the selected folder. After deleting files or reform atting a USB memory device, files cannot be restored.
3. Maintenance This chapter provides information ab out purchasing supplies, acce ssories and maintenance parts available for your machine. • Ordering supplies and accessories 54 • Available suppl.
54 3. Maintenance Ordering supplies and accessories Available accessories may di ffer from country to countr y. Contact your sales representatives to obtain the list of available su pplies, and maintenance parts.
55 3. Maintenance Available supplies When supplies reach the end of thei r life spans, you can order the following types of supplies for your machine: Depending on the model or co untry, the toner cartridge’s lifespan may differ.
56 3. Maintenance Available accessories You can purchase and install ac cessories to enhance your mach ine’s performance and capacity. Some features and optional good s may not be available depending on models or countries (see "Features by models" on page 7).
Available accessories 57 3. Maintenance Finisher (Stacker & Stapler) You can sort and staple printouts. Mass storage device needs be in stalled to use some of the finisher related options in the printer driver. ML-OCT65 Short stand You can easily move the machine usin g the stand with it s wheels.
58 3. Maintenance Available maintenance parts To purchase maintenance parts, contact the source where you boug ht the machine. Repl acing maintenan ce part s can be performed on ly by an authorized service provider, dealer, or the retailer where you bought the machine.
59 3. Maintenance Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. •T h e Status LED blinks red. If this happens, you can tempor arily improve print qua lity by redistributing the remaining toner in the cartridge.
Redistributing toner 60 3. Maintenance 3 Hold the toner cartridge by the handle and slowly insert the cartridge into the op ening in the machine. 4 Close the front cover.
61 3. Maintenance Replacing the toner cartridge Click this link to open an an imation about replacing a toner cartridge. When a toner cartridge has reached the end of life, the machine will stop printing (see "Availab le supplies" on page 55).
Replacing the toner cartridge 62 3. Maintenance 4 Hold the toner cartridge by the handle and slowly insert the cartridge into the op ening in the machine.
63 3. Maintenance Replacing the imaging unit Click this link to open an animation about replacing the imaging unit. When a imaging unit has reached th e end of life, the ma chine will stop printing (see "Availab le supplies" on page 55). 1 Open the front co ver and pull the toner cartridge out.
Replacing the imaging unit 64 3. Maintenance 4 Thoroughly shake the imaging unit 5 or 6 times to distribute the toner evenly inside the imaging unit. 5 Remove the protection cover and seal. 6 Hold the imaging unit by t he handle and slowly insert the new imaging unit into the opening in the machine.
65 3. Maintenance Upgrading a memory module The order information is provided for optional acce ssories (see "Available ac cessories" on page 56.
66 3. Maintenance Installing a mass storage device A-type screws are not needed for this machine. The order information is provided for optional acce ssories (see "Available ac cessories" on page 56.
67 3. Maintenance Replacing the stapler cartridge The order information is provided for optional acce ssories (see "Available ac cessories" on page 56.
68 3. Maintenance Monitoring the supplies life 1 ML-451x Series/ ML-501x Series 1 Press ( Menu ) on the control panel. 2 Press Admin Setup > OK > Maintenance > OK . 3 Press Supplies Info. > OK . 4 Press OK to select the option you want. 2 ML-5015 Series/ ML-5017 Series 1 Press Setup from the Main screen.
69 3. Maintenance Setting the toner low alert If the amount of toner in the ca rtridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for wh ether or not this me ssage or LED appears. 3 ML-451x Series/ ML-501x Series 1 Press ( Menu ) on the control panel.
70 3. Maintenance Cleaning the machine If printing quality problems occur or if you use your machine in a dust y enviroment, you need to cl ean your machine regularly t o keep it in the best printing condition and use your machine longer.
Cleaning the machine 71 3. Maintenance.
Cleaning the machine 72 3. Maintenance 7 Cleaning the pickup roller.
4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams 74 • Clearing paper jams 75 • Understanding the status LED 91 • Understanding display messages 93 This chapter gives helpful inform ation for what to do if you encounter an error.
74 4. Troubleshooting Tips for avoiding paper jams By selecting the correct media types, most paper jams can be av oided. To avoid pape r jams, refer to the following guidelines: • Ensure that the adjustab le guides are positioned correctly (see "Tray overview" on page 33).
75 4. Troubleshooting Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 1 In tray 1.
Clearing paper jams 76 4. Troubleshooting 2 In optional tray Click this link to open an animation about clea ring a jam..
Clearing paper jams 77 4. Troubleshooting 3 In the multi-purpose tray.
Clearing paper jams 78 4. Troubleshooting 4 Inside the machine The fuser area is hot. Take care wh en removing paper from the machine. • Do not touch the gre en surface of the imaging unit. • To prevent damage to the imaging unit, do not expose it to light for more than a few minutes.
Clearing paper jams 79 4. Troubleshooting.
Clearing paper jams 80 4. Troubleshooting If you do not see the paper in this area, stop and go to next step: 2.
Clearing paper jams 81 4. Troubleshooting 5 In the exit area The fuser area is extremely hot. Take care when remo ving paper from the machin e to avoid getting burned.
Clearing paper jams 82 4. Troubleshooting 6 In the duplex unit area The fuser area is extr emely hot. Take care when removing paper from the machine to avoid getting burned.
Clearing paper jams 83 4. Troubleshooting.
Clearing paper jams 84 4. Troubleshooting If you do not see the paper in this area, stop and go to next step:.
Clearing paper jams 85 4. Troubleshooting 7 In the optional finisher (stacker & stapler) Paper jam in front of the finisher.
Clearing paper jams 86 4. Troubleshooting Paper jam inside the finisher.
Clearing paper jams 87 4. Troubleshooting Paper jam at the exit of the finisher.
Clearing paper jams 88 4. Troubleshooting 8 In the optional multi-bin mailbox Paper jam in front of the multi-bin mailbox.
Clearing paper jams 89 4. Troubleshooting Paper jam inside the multi-bin mailbox.
Clearing paper jams 90 4. Troubleshooting Paper jam at the exit of the multi-bin mailbox.
91 4. Troubleshooting Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country. • To resolve the error, look at the error message and its instructions from the troubleshooting part.
Understanding the status LED 92 4. Troubleshooting LED Status Description Off The machine is off-line. Green Blinking • When the backlight slowly blinks, the machin e is receiving data from the c omputer. • When the backlight blinks rapidly, the machin e is printing data.
93 4. Troubleshooting Understanding display messages Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables belo w to understand the messages’ and their meaning, and correct the problem, if necessary.
Understanding display messages 94 4. Troubleshooting • Jam front of mailbox • Paper jam in front of mailbox. Remove Jam • Jam front of bin [ number] • Jam in front of bin [number] . Remove Jam Paper has jammed in the mailbox area. Clear the jam (see "Paper jam in front of the multi-bin mailbox" on page 88).
Understanding display messages 95 4. Troubleshooting Toner-related messages Message Meaning Suggested solutions • IMG. Not Compatible • Imaging unit is not compatible. Check guide. The imaging unit you have installed is not for your machine. Install a Samsung-genuine im aging unit, designed for your machine.
Understanding display messages 96 4. Troubleshooting • Replace IMG. unit • Replace with new imaging unit The indicated imaging unit has almost reached its estimated imaging unit life.
Understanding display messages 97 4. Troubleshooting • Replace new IMG.unit • End of life. Replac e with new imaging unit The indicated imaging unit has reached its estimated imaging unit life.
Understanding display messages 98 4. Troubleshooting • Replace new toner • Replace with new toner cartridge The indicated toner ca rtridge has almost reached its estimated cartridge life.
Understanding display messages 99 4. Troubleshooting • Replace new toner • End of life. Replac e with new toner cartridge The indicated toner cart ridge has rea ched its estimated cartridge li fe.
Understanding display messages 100 4. Troubleshooting • Toner not installed • Toner cartridge is not installed. Install it. The toner cartridge is not installed or the CRUM (Consumer Replaceable Unit Monitor) in the cartridge is not properly connected.
Understanding display messages 101 4. Troubleshooting Tray-related messages Network-related messages Message Meaning Suggested solutions • Output bin full • Too much paper in output bin [number]. Remove printed paper Too much paper in the output tray.
Understanding display messages 102 4. Troubleshooting Error-related messages Message Meaning Suggested solutions Error: • #H1-1230 • #H1-1253 • #H1-1330 • #H1-1353 • #H1-1430 • #H1-1453 • #H1-1530 • #H1-1553 The machine cannot communicate with the optional tray.
Understanding display messages 103 4. Troubleshooting Error: • #H2-1710 • #H2-1711 • #H2-1720 • #H2-1721 • #H2-1730 • #H2-1731 • #H2-1750 • #H2-1751 • #H2-1752 • #H2-1753 • #H2-1760 • #H2-1761 • #H2-1800 •# H 2 - 1 A 5 0 •# H 2 - 1 A 5 2 •# H 2 - 1 A 7 0 •# H 2 - 1 A 8 0 There is a problem in the finisher.
Understanding display messages 104 4. Troubleshooting Unit-related messages Misc. messages Message Meaning Suggested solutions • Finisher Door Open • Finisher door is open. Close it The finisher door is open. Close the finisher door. • Finisher stacker Full • Too much paper in finisher stacker Too much paper in finisher stacker.
5. Appendix This chapter provides product specif ications and information concerning applicable regulations. • Specifications 106 • Regulatory information 117 • Copyright 125.
106 5. Appendix Specifications 1 General specifications The specification values listed below ar e subject to change without notice. See www.samsung.com/printer for possible changes in information. Items Description Dimension Width x Length x Height 418 x 435 x 358 mm (16.
Specifications 107 5. Appendix Power consumption Average operating mode • ML-451x Series: Less than 850 W • ML-501x Series: Less than 900 W Ready mode • ML-451x Series: Less than 12 W • ML-501x Series: Less than 15 W Power save mode Less than 4.
Specifications 108 5. Appendix 2 Print media specifications Type Size Dimensions Print media weight ab /Capacity c Tray1 / Optional tray Multi-purpose tray Plain paper Letter 216 x 279 mm (8.
Specifications 109 5. Appendix Envelope Envelope No. 9 98 x 225 mm (3.87 x 8.87 inches) 75 to 90 g/m 2 (20 to 24 lbs bond) • 50 sheets for tray1 and optional tray2 only. 75 to 90 g/m 2 (20 to 24 lbs bond) •1 0 s h e e t s Envelope No. 10 105 x 241 mm (4.
Specifications 110 5. Appendix Labels d Refer to the Plain paper section Refer to the Plain paper section 120 to 150 g/m 2 (32 to 40 lbs bond) •5 0 s h e e t s 120 to 150 g/m 2 (32 to 40 lbs bond) .
Specifications 111 5. Appendix 3 System requirements Microsoft® Windows® Minimum size (custom) e • 76 x 127 mm (3 x 5 inches): Multi-purpose tray • 98.6 x 148.5 mm (3.88 x 5.85 inch es): Multi-purpose tray, Tray1 • 98.6 x 210 mm (3.88 x 8.27 inches): Mult i-purpose tray, Tray1, Optional tray.
Specifications 112 5. Appendix • Internet Explorer 6.0 or higher is the minimu m requirement for all Wi ndows operating systems. • Users who have administrator ri ghts can install the software. • Windows Terminal Services is compatible with your machine.
Specifications 113 5. Appendix Linux Mac OS X 10.5 • Intel® processors • 867 MHz or faster Power PC G4/ G5 512 MB (1 GB) 1 GB Mac OS X 10.6 • Intel® processors 1 GB (2 GB) 1 GB Items Requirements Operating system RedHat® Enterprise Linu x WS 4, 5 (32/64 bit) Fedora 5, 6, 7, 8, 9, 10, 11, 12, 13 (32/ 64 bit) SuSE Linux 10.
Specifications 114 5. Appendix Unix 4 Network environment Network model only (see "Featu res by models" on page 7). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the networ k environments supported by the machine.
Specifications 115 5. Appendix Network operating system • Windows 2000/Server 2003/Server 2008/XP/Vista/7/Server 2008 R2 •V a r i o u s L i n u x O S • Mac OS X 10.
117 5. Appendix Regulatory information This machine is desig ned for a normal work environment and certified with several regulatory statements. 5 Laser safety statement The printer is certified in the U.
Regulatory information 118 5. Appendix 7 Ozone safety 8 Power saver 9 Recycling 10 China only This product's ozone emission rate is under 0.1 ppm.
Regulatory information 119 5. Appendix 11 Correct disposal of this product (Waste electrical & electronic equipment) (Applicable in the european union and other european countries with separate collection systems) The United States of America only Dispose unwanted electr onics through an approv ed recycler.
Regulatory information 120 5. Appendix 13 Radio frequency emissions FCC information to the user This device complies with Part 15 of the FCC Rules. Operation is subject to the followi ng two condition.
Regulatory information 121 5. Appendix 14 Taiwan only 15 Russia only 16 Germany only 17 Turkey only 18 Replacing the fitted plug (for UK only) Important The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has a 13 amp fuse.
Regulatory information 122 5. Appendix If you cut off the moulded plug, get rid of it straight away. You cannot rewire the plug an d you may receiv e an electric shock if you plug it into a socket.
Regulatory information 123 5. Appendix March 9, 1999: Council Directive 1999/5/EC on radio equipment and telecommunications termin al equipment and the mutual recognition of their conformity. A full declaration, defini ng the relevant Directives and referenced standards can be obtained from your Samsung Electronics Co .
Regulatory information 124 5. Appendix 20 China only.
125 5. Appendix Copyright © 2011 Samsung Electronics Co., Ltd. All rights reserved. This user’s guide is provided for informat ion purposes only. All information in cluded herein is subject to change without notic e. Samsung Electronics is not responsible for an y direct or indirect damages, arising from or related to use of this user’s guide.
126 Index A accessories ordering 56 arrows 19 B backing up data 51 C cleaning inside 70 outside 70 pickup roller 72 cleaning a machine 70 control panel 19 touch screen 30 convention 9 D default settin.
Index 127 O optional tray 56 loading paper 34 ordering 56 P Parallel ordering 56 power button 19 print media card stock 41 envelope 38 labels 40 output support 108 preprinted paper 42 setting the pape.
ML-451x Series ML-501x Series User’s Guide Advanced imagine the possibilities This guide provides information about insta llation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on model or country.
2 Contents 1 . Software installation 5 Installation for Macintosh 7 Reinstallation f or Macintosh 8 Installation for Linux 10 Reinstallation for Linux 2 . Using a network-connected machine 12 Useful network programs 13 Wired network setup 17 Installing driver over the network 29 IPv6 configuration 32 Wireless network setup 3 .
Contents 3 6 . Troubleshooting 110 Paper feeding problems 111 Power and cable connecting problems 112 Printing problems 116 Printing quality problems 124 Operating system problems Contact SAMSUNG worl.
1. Software installation This chapter provides instructions for in stalling essential and helpful software for use in an environment where the mach ine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable.
5 1. Software installation Installation for Macintosh 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD -ROM drive. 3 Double-click the CD-ROM ic on that appears on your Macintosh desktop.
Installation for Macintosh 6 1. Software installation 17 F o r M a c O S X 1 0 . 3 , i f A u t o S e l e c t d o e s n o t w o r k p r o p e r l y , s e l e c t Samsung in Printer Model and your machine name in Model Name . • For Mac OS X 10.4, if Auto Se lect does not work properly, select Samsung in Print Using and your machine name in Model .
7 1. Software installation Reinstallation for Macintosh If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD -ROM drive.
8 1. Software installation Installation for Linux You need to download Linux soft ware packages from the Samsung website to install the printer software (http://www.samsung.com/ printer). 1 Installing the Unified Linux Driver 1 Make sure that the machine is connected to your computer and powered on.
Installation for Linux 9 1. Software installation 4 Right-click the Smart Panel pack age and extract the package. 5 Double click cdroot > Linux > smartpanel > install.sh . 3 Installing the Printer Settings Utility 1 Make sure that the machine is connected to your computer and powered on.
10 1. Software installation Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter th e system password.
2. Using a network-connected machine This chapter gives you step-by-step in structions for setti ng up a network connected machine and software. • Useful network programs 12 • Wired network setup .
12 2. Using a network-connected machine Useful network programs There are several programs availabl e to setup the network settings easily in a network environment. For the network administrator especially, managing several machin es on the network is possible.
13 2. Using a network-connected machine Wired network setup You must set up the network protocol s on your machine to use it on your network. You can use network after conn ecting network cable to a corresponding port on your machine.
Wired network setup 14 2. Using a network-connected machine 1 Install this program from the supplied CD-ROM by double- click Application > SetIP > Setup.exe . 2 Follow the instructions in the inst allation window. 3 Connect your machine to the network with a network cable.
Wired network setup 15 2. Using a network-connected machine IPv4 configuration using SetIP (Macintosh) Before using the SetIP program, disa ble the computer firewa ll from System Preferences > Security > Firewall . The following instructions may vary from your model.
Wired network setup 16 2. Using a network-connected machine 4 Enter the machine’s new inform ation into the configuration window. In a corporate intranet , you may need to have this information assigned by a network manager before proceeding.
17 2. Using a network-connected machine Installing driver over the network 6 Windows 1 Make sure that the machine is conn ected to the network and powered on. Also, your machin e’s IP address should have been set (see "Setting IP address" on page 13).
Installing driver over the network 18 2. Using a network-connected machine • Direct Input The Direct Input allows you to sear ch for a specific machine on the network. - Search by IP address : Enter the IP address or the host name. Then click Next .
Installing driver over the network 19 2. Using a network-connected machine Command- line Definition Description /s or /S Starts silent installation . Installs machine drivers without prompting any UIs or user intervention. /p”<port name>” or /P”<port name>” Specifies printer port.
Installing driver over the network 20 2. Using a network-connected machine /i”<script filename>” or /I”<script filename>” Specifies customized install script file for custom operation. The script filename should be a fully qualified filename.
Installing driver over the network 21 2. Using a network-connected machine ► Language code /x or /X Uses existing machine driver files to create printer instance if it is already installed. This command provides a way to install a printer instance that uses installed printer driver files without installing an additional driver .
Installing driver over the network 22 2. Using a network-connected machine 0X0012 Korean 0X0804 Simplified Chinese 0X0404 Traditiona l Chinese 0x040c French 0X0007 German 0X0010 Italian 0X000a Spanish.
Installing driver over the network 23 2. Using a network-connected machine 7 Macintosh 1 Make sure that the machine is connected to your network and powered on. Also, your machin e’s IP address should have been set (see "Setting IP address" on page 13).
Installing driver over the network 24 2. Using a network-connected machine 16 Open the Applications folder > Utilities > Print Setup Utility . • For Mac OS X 10.5-10.6, open the Applications folder > System Preferences and click Print & Fax .
Installing driver over the network 25 2. Using a network-connected machine Install the Linux driver and add network printer 1 Make sure that the machine is connected to your network and powered on. Also, your machin e’s IP address should have been set.
Installing driver over the network 26 2. Using a network-connected machine 9 UNIX Make sure your machine su pports the UNIX operating system before installing the UN IX printer driver (see basic guide) To use the UNIX printer driver, you have to install the UNIX printer driver package first, then setup the printer.
Installing driver over the network 27 2. Using a network-connected machine 8 Run ‘ installprinter ’ from the command line. This will bring up the Add Printer Wizard window.
Installing driver over the network 28 2. Using a network-connected machine 7 Queue type shows the connection as lpd or jetdirect in the corresponding list box. Additionally, usb type is available on Sun Solaris OS. 8 Select Copies to set the number of cop ies.
29 2. Using a network-connected machine IPv6 configuration IPv6 is supported proper ly only in Windows Vista or higher. 10 Activating IPv6 1 Press the ( Menu ) button on the control panel. 2 Press Network > TCP/IP (IPv 6) > IPv6 Activate .
IPv6 configuration 30 2. Using a network-connected machine If the machine does not work in the network environment, activate IPv6. 12 Setting IPv6 addresses The machine supports the followi ng IPv6 addresses for network printing and managements.
IPv6 configuration 31 2. Using a network-connected machine 4 Select the Manual Address check box. Then, the Address/ Prefix text box is activated. 5 Enter IPv6 address and a prefix length (e.
32 2. Using a network-connected machine Wireless network setup Make sure your machine su pports a wireless network. Wireless network may not be available depending on the model. 14 Getting started Understanding your network type Typically, you can only have one connection between your computer and the machine at a time.
Wireless network setup 33 2. Using a network-connected machine See "Setup using Windows" on page 38. • With a USB cable: You can simply set up a wireless network using the program on the suppli ed software CD.
Wireless network setup 34 2. Using a network-connected machine The Personal Identification Number (PIN) method helps you connect your machine to a wire less network by entering the supplied PIN information on a Wi-Fi Protected Setup™ (WPS)- enabled access point (or wireless router).
Wireless network setup 35 2. Using a network-connected machine 4 The eight-digit PIN ap pears on the display. You need to enter the eight-di git PIN within two minutesin order to link the computer whic h is connected to the access point (or wireless router).
Wireless network setup 36 2. Using a network-connected machine ► Connecting in PIN mode 1 The network configuration repo rt, including PIN, must be printed. In ready mode, pres s and hold the ( Cancel or Stop/Clear ) button on the control panel for about 5 seconds.
Wireless network setup 37 2. Using a network-connected machine Disconnecting from a network To disconnect the wireless netw ork connection, press the (WPS) button or ( Ca ncel or Stop/Clear ) button on the control panel for more than two seconds.
Wireless network setup 38 2. Using a network-connected machine 18 Setup using Windows Shortcut to Wireless Setting program without CD: If you have installed the printer dr iver once, you can access the Wireless Setting program without CD.
Wireless network setup 39 2. Using a network-connected machine If the search has failed, you may check if the USB cable i s properly connected between the computer and machine, and follow the instructions on the window. 7 After searching, the window shows the wireless network devices.
Wireless network setup 40 2. Using a network-connected machine The wireless network security window appears when the access point has security settings. The wireless network security window a ppears. The window may differ according to its security mode: WEP, or WPA.
Wireless network setup 41 2. Using a network-connected machine - Subnet Mask: 255.255.0.0 (U se the computer’s subnet mask.) - Gateway: 169.254.133. 1 9 When the wireless network sett ing is completed, disconnect the USB cable between the co mputer and machine.
Wireless network setup 42 2. Using a network-connected machine ► Creating the ad hoc network in Windows 1 Check whether the USB cable is connected to the machine. 2 Turn on your computer and the wireless network machine. 3 Insert the supplied software CD into your CD -ROM drive.
Wireless network setup 43 2. Using a network-connected machine • Channel: Select the channel. ( Auto Setting or 2412 MHz to 2467 MHz). • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depe nding on the need for data security.
Wireless network setup 44 2. Using a network-connected machine Before entering the IP addre ss for the machine, you must know the computer’s network co nfiguration info rmation. If the computer’s network config uration is set to DHCP, the wireless network setting should also be DHCP.
Wireless network setup 45 2. Using a network-connected machine 12 Select the components to be installed. Click Next . 13 After selecting the components , you can also change the machine name, set the machine to be shared on the network, set the machine as the default machine, and ch ange the port name of each machine.
Wireless network setup 46 2. Using a network-connected machine 7 Enter the password and c lick OK . 8 Click Continue . 9 Read the license agreement and click Continue . 10 Click Agree to agree to the license agreement. 11 Click Continue . 12 Select Easy Install and click Install .
Wireless network setup 47 2. Using a network-connected machine The wireless network security window appears when the access point has security setting. The wireless network security window a ppears. The window may differ according to its security mode: WEP or WPA.
Wireless network setup 48 2. Using a network-connected machine - Subnet Mask: 255.255.0.0 (U se the computer’s subnet mask.) - Gateway: 169.254.133. 1 17 The wireless network connects according to the network configuration. 18 When the wireless network settings are completed, disconnect the USB cable between the computer and machine.
Wireless network setup 49 2. Using a network-connected machine 11 Select Easy Install and click Install . Easy Install is recommended for most users. All components necessary for machine operations will be installed. If you select Custom Install , you can choose individual operations will be installed.
Wireless network setup 50 2. Using a network-connected machine The wireless network security window appears when the ad hoc network has security setting. The wireless network security window appears. Select Open System or Shared Key for the authentication and click Next .
Wireless network setup 51 2. Using a network-connected machine Before entering the IP addre ss for the machine, you must know the computer’s network co nfiguration info rmation. If the computer’s network config uration is set to DHCP, the wireless network setting should also be DHCP.
Wireless network setup 52 2. Using a network-connected machine • After completing the wire less network connection, you need to install a machine driver to print from an application (See "Installing dr iver over the network" on page 17).
Wireless network setup 53 2. Using a network-connected machine 1 Check whether or not the networ k cable is connected to the machine. If not, connect the ma chine with a standard network cable. 2 Start a web browser such as Intern et Explorer, Safari or Firefox and enter your machine’s new IP address in the browser window.
Wireless network setup 54 2. Using a network-connected machine 8 Click Next . If the wireless security sett ing window appears, enter the registered password (n etwork key) and click Next . 9 The confirmation window appears, please check your wireless setup.
Wireless network setup 55 2. Using a network-connected machine • The machine does not support a wireless network. Check the machine's user's guide included on the software CD supplied with your machine and prepar e a wireless network machine.
Wireless network setup 56 2. Using a network-connected machine ▪ Subnet Mask: 255.255.0.0 Then, the machine’s network information should be as below: ▪ IP address: 169.254.133. 43 ▪ Subnet Mask: 255.255.0.0 (U se the computer’s subnet mask.) ▪ Gateway: 169.
Wireless network setup 57 2. Using a network-connected machine • When using the ad hoc mode, in operating systems such as Windows Vista, you might need to set the wireless connection setting every time you us e the wireless machine. • You cannot use Infrastructure mode and Ad hoc mode at the same time for Samsung wireless network machines.
3. Useful setting menus This chapter explains how to browse the current status of yo ur machine, and the method of setting for advanced machine setup. • Information 59 •L a y o u t 6 0 • Paper 6.
59 3. Useful setting menus Information Item Description Menu Map(Help List) Prints the menu map which shows the layout and current settings of this machine. Configuration Prints a report on the machine's overall configuration. Supplies Info. Prints supplies’ information page.
60 3. Useful setting menus Layout Item Description Orientati on Selects the direction in which information is printed on a page. Common Margin • Simplex: Sets the margin for one-sided printing.
61 3. Useful setting menus Paper Item Description Copies Selects the number of copies. MP Tray / [Tray<x>] • Paper Size: Selects the default paper size. • Paper Type: Selects the paper type currently loaded in the tray. Paper Source Sets the default paper tray to use.
62 3. Useful setting menus Graphic Item Description Resolutio n Specifies the number of dots printed per inch (dpi). The higher the se tting, the sharper printed characters and graphics. Clear Text Prints text darker than on a normal document. Darkness Lightens or darkens the print on the page.
63 3. Useful setting menus System setup Item Description Date & Time Sets the date and time. Clock Mode Selects the format for di splaying time between 12 hr and 24 hr. Form Menu • Off: Prints in normal mode. • Single Form: Prints all page using the first form.
System setup 64 3. Useful setting menus Auto CR Allows you to append the required carriage return to each line feed, which is useful for Unix or DOS users. Job Timeout When there is no input for a certain period of time, the machine cancels the current job.
System setup 65 3. Useful setting menus Export Setting Exports data stored on a USB memory stick to the machine. Toner Save Activating this mode ex tends the life of your toner cartridge and reduce s your cost per page beyond what one would experience in the normal mode, but it reduces print quality.
66 3. Useful setting menus Emulation Item Description Emulation Type The machine language defines how the computer communicates with the machine. Setup Sets the detailed sett ings for the selected emulation type.
67 3. Useful setting menus Network Option Description TCP/IP (IPv4) Selects the appropriate protocol and configure parameters to use the network environment. There are lots of parameters to be set. If you are not sure , leave as is, or consult the network administrator.
68 3. Useful setting menus Admin setup Item Description Password Protect Sets the password to access the Admin Setup menu. Select On to use this option and enter the password . Change Password Changes the machine’s pa ssword for accessing the Admin Setup .
69 3. Useful setting menus Eco Item Description Eco-On You can change on/off option. Settings View current eco-related settings and change default settings.
70 3. Useful setting menus Job Status Item Description Current Job Shows the list of jobs in progress and pending. Secure Job Shows the job list of secure.
4. Special features This chapter explains special prin ting features. • Altitude adjustment 72 • Changing the font setting 73 • Changing the default print settings 74 • Setting your machine as.
72 4. Special features Altitude adjustment Print quality is affected by atmospheric pre ssure, which is determined by the height of th e machine above sea level. The following information will guide you on how to set your machine for the best print quality.
73 4. Special features Changing the font setting Your machine has preset the font for your region or country. If you want to change the font or set the font for special condition, such as the DOS environment, you can change the font setting from Device Settings or Emulation section.
74 4. Special features Changing the default print settings 1 Click the Windows Start menu. 2 For Windows Server 2000, select Settings > Printers . • For Windows XP/Server 2003, select Printer and Faxes . • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers .
75 4. Special features Setting your machine as a default machine 1 Click the Windows Start menu. 2 For Windows Server 2000, select Settings > Printers . • For Windows XP/Server 2003, select Printer and Faxes . • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers .
76 4. Special features Using advanced print features XPS printer driver : used to print XPS file format. • The XPS printer driver can be installed only on Windows Vista OS or higher. • You can install the XPS printe r driver when you insert the software CD into your CD-ROM drive.
Using advanced print features 77 4. Special features 2 Understanding special printer features You can use advanced printing fe atures when usin g your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings.
Using advanced print features 78 4. Special features Booklet Printing P r i n t s y o u r d o c u m e n t o n b o t h s i d e s o f a sheet of paper and arranges the pag es so that the paper can be folded in half after printing to produce a booklet.
Using advanced print features 79 4. Special features Double-sided Printing (Option) • Printer Default: If you select this option, this feature is de termined by the se ttings you have selected on the control panel of the machin e. This option is available only wh en you use the PCL/ XPS printer driver.
Using advanced print features 80 4. Special features Watermark (Creating a watermark) a To change the print settings from y our software application, access Printing Preferences . b Click the Advanced tab, select Edit from the Watermark drop-down list.
Using advanced print features 81 4. Special features Overlay This option is available only wh en you use the PCL printer driver. An overlay is text and/or images stored in the computer hard disk as a special file format th at can be printed on any document.
Using advanced print features 82 4. Special features Overlay (Using a page overlay) a Click the Advanced tab. b Select the desired overlay from the Text drop-down list. c If the overlay file you want does not appear in the Text drop-down list, select Edit.
Using advanced print features 83 4. Special features Print Mode • This feature is available only if you have installe d the optional mass storage de vice or set the Ram Disk. To set the Ram Disk, you must e nab le it from SyncThru™ Web Service > Settings > Machine Settings > Ram Disk .
84 4. Special features Using Direct Printing Utility (Windows only) 3 What is Direct Printing Utility? Direct Printing Utility is a progra m that sends PDF files directly to your machine to print without having to opening the file.
Using Direct Printing Utility (Windows only) 85 4. Special features 5 Using the right-click menu 1 Right-click on the PDF fi le to print and select Direct Printing . The Direct Printing Utility window a pp e a r s w i t h t h e P D F f i l e i s added.
86 4. Special features Using memory/mass storage device features Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
87 4. Special features Macintosh printing Some features may not be avai lable depending on models or options. It means that the features are not supported. 8 Printing a document When you print with a Macintosh, you need to ch eck the printer driver settings in each application you use.
Macintosh printing 88 4. Special features 4 Click Print . The machine prin ts the selected number of pa ges to print on one sheet of paper. 11 Printing on both sides of the pape r Some features may not be avai lable depending on models or options. It means that the features are not supported.
89 4. Special features Linux printing Some features may not be avai lable depending on models or options. It means that the features are not supported. 13 Printing from applications There are a lot of Linux applicatio ns that allow you to print using Common UNIX Printing System (CUPS).
Linux printing 90 4. Special features 7 The Printing window appears, allowing you to monitor the status of your print job. To abort the current job, click Cancel . 14 Printing files You can print many different types of files on your machine using the st an da r d C UP S, di re c tl y f ro m t h e co m ma nd li ne in t er fa ce .
Linux printing 91 4. Special features • Jobs: Shows the li st of print jobs. Click Cancel job to cancel the selected job and selec t the Show completed jobs check box to see previous jobs on the job list. • Classes: Shows the class that your machine is in.
92 4. Special features Unix printing Some features may not be avai lable depending on models or options. It means that the features are not supported. 16 Proceeding the print job After installing the printer, choose an y of the image, text, PS or HPGL files to print.
Unix printing 93 4. Special features • Orientat ion: Select the direction in which information is printed on a page. • Duplex: Print on both sides of paper to save paper. Automatic/manual duplex prin ting may not be available depending on models. You ca n alternatively use the lpr printing system or other applic ations for odd-even printing.
5. Maintenance This chapter introduces management tool s provided to help you make full use of your machine. It also provides information for maintaining the toner cartridge.
95 5. Maintenance Storing the toner cartridge (or imaging unit) Toner cartridge (or imaging unit ) contain components that are sensitive to light, temperature and humidity. Sa msung suggests users follow these recommendations to ensure optmal performance, highest quality, and longest life from your new Samsung toner cartridge.
Storing the toner cartridge (or imaging unit) 96 5. Maintenance Samsung’s printer warranty do es not cover damage to the machine caused by the use of a refilled, remanufactured, or non-Samsung brand toner cartridges.
97 5. Maintenance Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the ma chine may be contaminated by toner, which can cause damage to the machine or reduce print quality.
98 5. Maintenance Useful management tools 4 Samsung AnyWeb Print This tool helps you screen-capture, previe w, scrap, and print Windows Internet Explorer pages mo re easily, than when you use an ordinary program.
Useful management tools 99 5. Maintenance SyncThru™ Web Service overview Some tabs may not appear depending on your model. ► Information tab This tab gives you general informat ion about your machine. You can check things, such as re maining amount of tone r.
Useful management tools 100 5. Maintenance • Link: Shows links to useful sites where you can download or check information. • License Management: You can add or delete license. If you add an application, you need to acti vate the license of the installed application.
Useful management tools 101 5. Maintenance 1 Start a web browser, such as In ternet Explorer, from Windows. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go . 2 Your machine’s embedded website opens.
Useful management tools 102 5. Maintenance Click the Help ( ) b u t t o n f r o m t h e u p p e r - r i g h t c o r n e r o f t h e window and click on any opti on you want to know about. Advanced settings user interface overview The advanced user interf ace is intended to be used by the person responsible for managing the network and machines.
Useful management tools 103 5. Maintenance ► Alert Settings This is menu includes settin gs related to error alerting. • Printer Alert: Provides settings related to when alerts will be received. • Email Alert: Povides options relating to receiving alerts via email.
Useful management tools 104 5. Maintenance 8 Using Smart Panel (Macintosh and Linux only) Smart Panel is a program that mo nitors and informs you of the machine’s status, and allows yo u to customize the machine’s settings. For Macintosh, Smart Pane l is installed automatically when you install the machine software.
Useful management tools 105 5. Maintenance Smart Panel overview If an error occurs while operating, you can check the error from the Smart Panel. You can also la unch Smart Panel manually. Changing Smart Panel ‘s settings Right-click in Linux or in Mac OS X click on the Smar t Panel icon and select Options .
Useful management tools 106 5. Maintenance 9 Using the Linux Unified Driver Configurator The Unified Driver Config urator is a tool primarily inten ded for configuring machine devices. You need to install Un ified Linux Driver to use Unified Driver Configurator (see "Installation for Linux" on page 8).
Useful management tools 107 5. Maintenance ► Printers tab View the current system’s printer configuration by clicking on the machine icon button on the left side of the Unified Driver Configurator window. The printer control buttons are, as follows: • Refresh: Renews the available machines list.
Useful management tools 108 5. Maintenance • Refresh: Renews the classes list. • Add Class: Allows you to add a new machine class. • Remove Class: Removes th e selected machine clas s.
6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems 110 • Power and cable conn ecting problems 111 • Printing problems 11.
110 6. Troubleshooting Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray. • Make sure that you are usin g the correct typ e of paper.
111 6. Troubleshooting Power and cable connecting problems Condition Suggested solutions The machine is not receiving powe r, or the connection cable between the computer and the machine is not connected properly. • Connect the machine to the electricity supply first.
112 6. Troubleshooting Printing problems Condition Possible cause Suggested solutions The machine does not print. The machine is not receiving power. Connect the machine to the electricity supply first. If the machine has a ( Power ) button on the control panel, press until the machine is on.
Printing problems 113 6. Troubleshooting The machine does not print. The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning. Check the display message on the contro l panel to see if the machine is indicating a system error.
Printing problems 114 6. Troubleshooting The machine prints, but the text is wrong, garbled, or incomplete. The machine cable is loose or defectiv e. Disconnect the machine cable and reconnect. Try a print job that you have already printed successfully.
Printing problems 115 6. Troubleshooting The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Incompatibility between the PDF file and the Acrobat products. Printing the PDF file as an image may enable the file to print.
116 6. Troubleshooting Printing quality problems If the inside of the mach ine is dirty or paper has been load ed improperly, there mi ght be a reduction in print quality.
Printing quality problems 117 6. Troubleshooting Toner specks • The paper may not meet specif ications; for example, the pape r may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine. • The paper path may need cleaning .
Printing quality problems 118 6. Troubleshooting Vertical lines If black vertical streak s appear on the page: • The surface (drum part) of the imaging unit inside the machine has probably been scratched. Remove the toner cartridge and install a new one.
Printing quality problems 119 6. Troubleshooting Vertical repetitive defects If marks repeatedly appear on the printed side of th e page at even intervals: • The imaging unit may be da maged. If you still have th e same problem, remove the imaging unit and, install a new one.
Printing quality problems 120 6. Troubleshooting Misformed characters • If characters are improperly form ed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality.
Printing quality problems 121 6. Troubleshooting Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tr ay. Also try rotating the paper 180° in the tray an d/or replace with fresh paper.
Printing quality problems 122 6. Troubleshooting Loose toner • Clean the inside of the machine. • Check the paper type and quality. • Remove the imaging unit and then, install a new one. If the problem persists, the machine may requ ire repair. Contact a se rvice representative.
Printing quality problems 123 6. Troubleshooting Curl If the printed paper is curled or paper does no t feed into the machine: • Turn the stack of paper over in the tr ay. Also try rotating the paper 180° in the tray an d/or replace with fresh paper.
124 6. Troubleshooting Operating system problems 1 Common Windows problems Refer to the Microsoft Windows OS User’s Guide that came with your computer for further information on Windows error messages. Condition Suggested solutions “File in Use” message appears during installation.
Operating system problems 125 6. Troubleshooting 2 Common Macintosh problems Refer to the Macintosh User’s Guide that came with your computer for fu rther information on Ma cintosh error messages. Condition Suggested solutions The machine does not print PDF files correctly.
Operating system problems 126 6. Troubleshooting 3 Common Linux problems Condition Suggested solutions The machine does not print. • Check if the printer driver is inst alled in your system. Open Unified Driv er Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines.
Operating system problems 127 6. Troubleshooting Refer to the Linux User’s Guide that came with your computer for furthe r information on Linux error messages. 4 Common PostScript problems The following situations are PS lang uage specific and may occur when several printer la nguages are used.
128 Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact the Samsung customer care center. Country/Region Customer Care Center Web Site ALBANIA 42 27 5755 ARGENTINE 0800-333-3733 www.samsung.com ARMENIA 0-800-05-555 AUSTRALIA 1300 362 603 www.
Contact SAMSUNG worldwide 129 FRANCE 01 48 63 00 00 www.samsung.com GERMANY 01805 - SAMSUNG (726- 7864 € 0,14/min) www.samsung.com GEORGIA 8-800-555-555 GREECE IT and Mobile : 80111- SAMSUNG (80111 .
Contact SAMSUNG worldwide 130 MACEDONIA 023 207 777 MEXICO 01-800-SAMSUNG (726- 7864) www.samsung.com MOLDOVA 00-800-500-55-500 MONTENEGRO 020 405 888 MOROCCO 080 100 2255 ww w.samsung.com NIGERIA 080-SAMSUNG(726-7864) www.samsung.com NETHERLANDS 0900-SAMSUNG (0900- 7267864) (€ 0,10/min) www.
Contact SAMSUNG worldwide 131 SINGAPORE 1800-SAMSUNG (726-7864) www.samsung.com SLOVAKIA 0800-SAMSUNG (726-7864) www.samsung.com SOUTH AFRICA 0860 SAMSUNG (726-78 64) www.samsung.com SPAIN 902-1-SAMSUNG(902 172 678) www.samsung.com SWEDEN 0771 726 7864 (SAMSU NG) www.
132 Glossary The following glossary helps you get familiar with the product by understanding th e termin ologies commonly used with printing as well as mentioned in this user’s gu ide. 802.11 802.11 is a set of standards for wi reless local area network (WLAN) communication, developed by the IEEE LAN/MAN Standards Committee (IEEE 802).
Glossary 133 BOOTP Bootstrap Protocol. A network protoc ol used by a network client to obtain its IP address automatically . This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign th e IP address from a pool of addresses to each client.
Glossary 134 DHCP A Dynamic Host Configuration Protoc ol (DHCP) is a client-server networking protocol. A DHCP se rver provides configuration parameters specific to the DHCP cl ient host requesting, generally, information required by the client host to participate on an IP network.
Glossary 135 Duty Cycle Duty cycle is the page quantity which does not affect printer performance for a month. Generally the printer has the lifespan limitation such as pages per year. The lifespan means the average capacity of print-outs, usually within the warran ty period.
Glossary 136 Fuser Unit The part of a laser prin ter that fuses th e toner onto the print media. It consists of a heat roller and a pressure roller. After toner is transferred onto the paper, the fuse.
Glossary 137 IP address An Internet Protocol (IP) address is a unique number that devices use in order to identify and communicate with each other on a network utilizing the Internet Protocol standard. IPM The Images Per Minute (IPM) is a way of meas uring the speed of a printer.
Glossary 138 ITU-T No. 1 chart Standardized test chart published by ITU-T for document facsimile transmissions. JBIG Joint Bi-level Ima ge Experts Group (JBIG) is an image compression standard with no loss of accuracy or quality, which was designed for compression of binary images, partic ularly for faxes, but can also be used on other images.
Glossary 139 MH Modified Huffman (MH) is a compre ssion method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image re commended by ITU-T T.4. MH is a codebook-based run-length en coding scheme optimized to efficiently compress white space.
Glossary 140 OSI Open Systems Interconnection (OSI ) is a model developed by the International Organization fo r Standardization (ISO) for communications. OSI offers a st andard, modular approach to network design that divides the re quired set of complex functions into manageable, self-contained, fu nctional layers.
Glossary 141 PPM Pages Per Minute ( PPM) is a method of measurement for determining how fast a printer work s, meaning the nu mber of pages a printer can produce in one minute. PRN file An interface for a device driver, this allows softwa re to interact with the device driver usin g standard input/output system calls, which simplifies many tasks.
Glossary 142 SMTP Simple Mail Transfer Protocol (S MTP) is the standard for e-mail transmissions across the Internet. SMTP is a relatively simple, text- based protocol, where one or more recipients of a message are specified, and then the message text is transferred.
Glossary 143 Toner Cartridge A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powd er used in laser printers and photocopiers, which forms the text and images on th e printed paper. Toner can be fused by by a combin ation of heat/pressure from the fuser, causing it to bind to the fibers in the paper.
Glossary 144 WEP Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to provide the same level of security as that of a wired LAN. WEP provides security by encrypting data over radio so that it is protected as it is transmitted from one end point to another.
145 Index C Changing 73 D direct printing utility 84 driver installation Unix 26 F features machine features 58 font setting 73 G general settings 63 glossary 132 I information machine status 59 L lay.
Index 146 troubleshooting 127 print resolution set Linux 89 printer preferences Linux 90 Printer Status general information 103 , 104 printing changing the default print settings 74 Linux 89 Macintosh.
An important point after buying a device Samsung ML-4512ND-TAA (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Samsung ML-4512ND-TAA yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Samsung ML-4512ND-TAA - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Samsung ML-4512ND-TAA you will learn all the available features of the product, as well as information on its operation. The information that you get Samsung ML-4512ND-TAA will certainly help you make a decision on the purchase.
If you already are a holder of Samsung ML-4512ND-TAA, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Samsung ML-4512ND-TAA.
However, one of the most important roles played by the user manual is to help in solving problems with Samsung ML-4512ND-TAA. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Samsung ML-4512ND-TAA along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center