Instruction/ maintenance manual of the product Sentinel Pro 1000 Riello
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2 I NTRODUCTION Congratula tions on purchasing a UPS Sentinel Pro product and welcome to Riello UPS ! To us e the support service offered by Riello UPS , visit the site www.riello-ups.com The company is highl y specialised in the development and production of uninterruptible po wer supplies (UPSs).
3 C ONTENTS PRESENTATION 5 UPS V IEWS 6 F RONT VIEW 6 R EAR VIEW 6 D ISPLAY PANEL VIEW 8 B ATTERY B OX ( ACCESSORY NOT PROVID ED WITH UPS ) 9 R EAR VIEW 9 INSTALLATION 10 .
4 TROUBLESHOOTING 20 A LARM CODE S 22 F AULT 22 L OCK 23 TECHNICAL DATA 24 .
5 PRESENTATION SENTINEL PRO uses ON-LINE double conversion technolog y, resulting in the highest levels of reliab ility and maximum protection for critical loads such as servers, IT applications and Voice/Data.
6 UPS V IEWS F RONT VIEW R EAR VIEW 700VA / 1500VA model 1000VA / 1000VA ER model Display Slot for communication cards Multipurpose buttons Cooling fans ON/OFF switch Battery expansion connector RS232.
7 2200VA model 2200VA ER / 3000V A / 3000VA ER model RS232 communication port and contacts IEC 16A output socket (only for 3000VA models) USB communication port IEC 10A output socket Slot for communic.
8 D ISPLAY PANEL VIEW “SEL” button (Select) Battery charge indicator “ON” button Load level indicator “STAND-BY” button Configuration area Regula tion operati on Maintenance request Mains .
9 B ATTERY B OX ( ACCESSORY NOT PROV IDED WITH UPS ) The BATTERY BOX is an opti onal accessory dedic ated to this range of UPSs (same dim ensions and aesthetic line). The BATTERY BOX c ontains batteries which allow the operat ing time of the uni nterruptible power supplies to be increased during extended blackouts.
10 INSTALLATION I NITIAL CONTENT CHECK After opening the packaging, i t is first necessary to check the contents. The package must contain: UPS Schuko power cable - IEC 10A (IEC 16A for 3000VA models .
11 I NSTALLATION ENVIRONMENT The UPS and the Battery Box must be installed in ve ntilat ed, clean environ ments which are sheltered from bad weather. The relative humidity in the en vironment must not exceed th e maximum values sho wn in the Technical Data table.
12 USE C ONNECTIONS AND SWITCHING ON FOR THE FIRST TIME 1) Check that there is a protection dev ice agai nst overcurrents and short circuits in the system upstream from t he UPS. The recommended protection v alue is 10A (for the 7 00VA, 1000VA and 1500VA versio ns) and 16A (for the 2200VA, 3000VA and ER versions) with a B or C trip curve.
13 D ISPLAY PANEL MESSAGES This chapter describes, in detail, the vari ous information that can be displayed on th e LCD. UPS STATUS MESSAGES ICON STATUS DESCRIPTION Fixed Indicates a fault Flashing T.
14 M EASUREMENT DISPLAY AREA It is possible to display the most important measur ements regardin g the UPS in sequence on the displ ay. When the UPS is switched-on, the disp la y shows the main voltage value. To display a different measur ement, press the “SEL” bu tton repeatedly until the des ired measurement a ppears.
15 C ONFIGURING THE OPERATING MODE The area of the display sh own in the figure displ ays the active operatin g mode and allo ws the user to choos e other modes dir ectly from the display panel. HOW TO PROCEED: To access the configuration area, hold down the “SEL” button for at least 3 seconds.
16 S OFTWARE M ONITORING AND CONTROL SOFTWARE The PowerShield 3 software guarantees effective, intuitive UPS managem ent, displaying all the most important information such as input voltage, appli ed load, battery capacity.
17 UPS CONFIGURATION The table below illustrates all the possible co nfigurations availa ble to the user in order to best adapt the UPS to individ ual requirements.
18 FUNCTION DESCRIPTION DEFA ULT POSSIBLE CONFIGURATIONS Bypass voltage thresholds Selects the permi tted voltage range for s witching to the bypass Low: 180V High: 264V Low: 180 - 200 in 1V steps.
19 C OMMUNICATION PORTS On the back of the UPS (see UPS Views ), the following communication ports are presen t: RS232 connector USB connector Expansion slot for additional communication cards RS232 CONNECTOR RS232 CONNECTOR PIN # SIGNAL NOTES 1 Programmable output *: [default: UPS in lock] (*) Opto-isolated contact max.
20 TROUBLESHOOTING Irregular UPS operation is most likely n ot an indication of a fault but due to simple problems or distracti on. It is therefore advisabl e to consult the table bel ow carefully as it summarises information whic h is useful for solv ing the most common problems.
21 PROBLEM POSSIBLE CAUSE SOLUTION THE BUZZER SOUNDS CONTINUOUSLY AND THE DISPLAY SHOWS ONE OF THE FOLLOWING CODES: A54, F50, F51, F52, F55, L50, L51, L52 THE LOAD APPLIED TO THE UPS IS TOO HIGH Reduce the load to within the threshold of 100% ( or user threshold in the case of code A54 ).
22 A LARM CODES Using a sophisticated se lf-diagnosis system, the UPS is able to c heck its own status and an y anomalies and/or faults which may occur during norm al operation and display them on the display panel. If there is a problem, the UPS sign als the event by showing the code and the type of active alarm on the display (FAULT and/or LOCK).
23 Active commands: Indicates the presence of an active remote command. CODE DESCRIPTION C01 Remote control 1 (Switch On/Off) C02 Remote control 2 (load on bypass or manual bypass command) C03 Rem.
24 TECHNICAL DATA UPS MODELS SEP 700 SEP 1000 SEP 1000 ER SEP 1500 SEP 2200 SEP 2200 ER SEP 3000 SEP 3000 ER INPUT Nominal voltage [Vac] 220 - 230 - 240 Maximum operating voltage [Vac] 300 Nominal frequency [Hz] 50 - 60 Nominal current (1) [A] 3.3 4.5 6.
25 BATTERY BOX JSEP036-NP A- JSEP036-NPM- JSEP072-NPA- JSEP072-NPM- Nominal battery voltage [Vdc] 36Vdc 72Vdc Dimensions W x D x H [mm] 158 x 422 x 235 190 x 446 x 333 Weight [kg] 14 21 27 41 The “-” symbol replaces an al phanumeric code for i nternal use.
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An important point after buying a device Riello Sentinel Pro 1000 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Riello Sentinel Pro 1000 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Riello Sentinel Pro 1000 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Riello Sentinel Pro 1000 you will learn all the available features of the product, as well as information on its operation. The information that you get Riello Sentinel Pro 1000 will certainly help you make a decision on the purchase.
If you already are a holder of Riello Sentinel Pro 1000, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Riello Sentinel Pro 1000.
However, one of the most important roles played by the user manual is to help in solving problems with Riello Sentinel Pro 1000. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Riello Sentinel Pro 1000 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
