Instruction/ maintenance manual of the product 350 RCA
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SpeedT ouch™ 350/360 ADSL Modems Setup and User’ s Guide R4.2.7 300 SERIES.
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SpeedT ouch™ 350/360 R4.2.7.
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E-DOC-CTC-20031204-0011 v2.0 3 Contents 1 SpeedTouch™ Installation ........... ....................................... ............. 5 1.1 Getting Acquainted with your SpeedTouch™ ............ .............. ............... .............. ........
E-DOC-CTC-20031204-0011 v2.0 4 4 Support ................ ................................................................. .............. 33 4.1 SpeedTouch™ Configuration Setup ................... .............. .............. .............. ......
1 SpeedTouch™ Ins tallation E-DOC-CTC-20031204-0011 v2.0 5 1 SpeedT ouch™ Installation Introduction Thank you for pur chasing a THOMSON SpeedT ouch™ DSL product! With the SpeedT ouch™350(i) and SpeedT ouch™360(i) Asymmetric Digital Subscriber Line (ADSL) Modems, surfing the Internet will become a whole ne w experience.
1 SpeedTouch™ Installation E-DOC-CTC-20031204-0011 v2.0 6 1.1 Getting Acquainted with your SpeedT ouch™ Introduction P r i o r t o p r o c e e d i n g , p l e a s e m a ke s u re t o re ad first the SpeedT ouch™ Quick Installation Guide. It provides important package content and safety information.
1 SpeedTouch™ Ins tallation E-DOC-CTC-20031204-0011 v2.0 7 LED functionality The functionality of the LEDs is described in the table below: Indicator Description Name Color Status Powe r Of f Powe r.
1 SpeedTouch™ Installation E-DOC-CTC-20031204-0011 v2.0 8 Back panel layout Depending on the product you purchased, y our S peedT ouch ™ is equipped with: • A single 10/100Base-T Ethernet por t .
1 SpeedTouch™ Ins tallation E-DOC-CTC-20031204-0011 v2.0 9 1.2 Setting up your SpeedT ouch™ SpeedT ouch™ variants T wo ADSL variants of the SpeedT ouch™ exist: • The ADSL/PO TS variant conne.
1 SpeedTouch™ Installation E-DOC-CTC-20031204-0011 v2.0 10 1.3 SpeedT ouch™ Local Network Setup Introduction Depending on the S peedT ouch™ variant you ha ve, various solutions are a vailable to.
1 SpeedTouch™ Ins tallation E-DOC-CTC-20031204-0011 v2.0 11 1.3.1 Ethernet Connection Setup Note This section is applicab le for both th e SpeedT ouc h™350(i) and the SpeedT ouch™360(i) products.
1 SpeedTouch™ Installation E-DOC-CTC-20031204-0011 v2.0 12 1.3.2 USB Connection Setup for Microsoft Windows Note This section is only applicable for the SpeedT ouch™360(i) product when connecting a PC (running an MS Wind ows OS) through the de vice’ s USB por t.
1 SpeedTouch™ Ins tallation E-DOC-CTC-20031204-0011 v2.0 13 3 Windows will automaticall y re cognize th e THOMSON USB Remote NDIS de vice: 4 Th e Wi n d ow s Fou n d New H a rd wa re W iz a rd ap p ea rs : This wizar d will guide y ou thr ough the in stallation procedur e of the SpeedT ouch™ USB drivers.
1 SpeedTouch™ Installation E-DOC-CTC-20031204-0011 v2.0 14 Ve r i f y i n g U S B connectivity The SpeedT o uch™360 USB connection is represented as a local netw ork interface .
2 SpeedTouch™ Internet Connectivity E-DOC-CTC-20031204-0011 v2.0 15 2 SpeedT ouch™ Internet Connectivity Introduction This chapter pr ovides information on ho w to access the Internet via y our Speed- T ouc h™.
2 SpeedTouch™ Internet Connectivity E-DOC-CTC-20031204-0011 v2.0 16 2.1 Connect to the Internet via a Host PPPoE Dial- in Client Introduction This section explains how you can connect to the Internet usin g a Broadband PPP oE dial-in application.
2 SpeedTouch™ Internet Connectivity E-DOC-CTC-20031204-0011 v2.0 17 2.1.1 Using an MS Windows XP BroadBand Connection. Configuring a broadband connection Pro ceed as follows: 1 On the Start menu, click (Setti ngs >) Control P anel . 2 The Control Panel window appears.
2 SpeedTouch™ Internet Connectivity E-DOC-CTC-20031204-0011 v2.0 18 6 In the next window , select Connect using a broadband connection that requires a user name and passwor d : Click Next to continue. 7 In the next window , give a name to th e connection you ar e creating, e.
2 SpeedTouch™ Internet Connectivity E-DOC-CTC-20031204-0011 v2.0 19 10 At the end of the configuration the following window a p pears: Click Finish to complete the con figuration.
2 SpeedTouch™ Internet Connectivity E-DOC-CTC-20031204-0011 v2.0 20 T erminating a broadband Internet session Pro ceed as follows: 1 On the Start menu, point Conn ect T o an d click the name of th e connection you’ ve created e.
2 SpeedTouch™ Internet Connectivity E-DOC-CTC-20031204-0011 v2.0 21 2.1.2 Using the Mac OS X PPPoE Dial-in Client Configuring a broadband connection Pro ceed as follows: 1 On the Apple menu, click System Pref erences . 2 The System Pref erences window appears.
2 SpeedTouch™ Internet Connectivity E-DOC-CTC-20031204-0011 v2.0 22 Star ting a broadband Internet session Pro ceed as follows: 1 Click the Internet Connect dockling. Note If the Internet Connect dockling is not available, go to the Applications folder on the system startup disk and double-click Internet Connect .
3 SpeedTouch™ Web Interface E-DOC-CTC-20031204-0011 v2.0 23 3 SpeedT ouch™ W e b Inter face Introduction The SpeedT ouch™ comes with integ r ated configuration web pages. It allows you to configure y our S peedT ouch ™ simply by using a web br owser fr om any local computer attached to the SpeedT ouch™.
3 SpeedTouch™ Web Interface E-DOC-CTC-20031204-0011 v2.0 24 T opic menu and li nks On the left of each of the SpeedT ouch™ we b pages a topics menu is provided. This menu na vigates you via links through all co nfigurational aspects of the SpeedT ouch™.
3 SpeedTouch™ Web Interface E-DOC-CTC-20031204-0011 v2.0 25 3.1 Basic T opics Menu Links System Information C lick this li nk to displa y the System Info rmation page .
3 SpeedTouch™ Web Interface E-DOC-CTC-20031204-0011 v2.0 26 Easy Setup Click this link to st art the SpeedT ouch™ Easy Setup wizard. See “4.1.2 Ope rating Syst em Independe n t SpeedT ouch™ Config uration Se tup” on page 41 for mo re info rm at io n.
3 SpeedTouch™ Web Interface E-DOC-CTC-20031204-0011 v2.0 27 3.2 Advanced T opics Menu Links Diagnostics Click this link to displa y the Diagnostics page.
3 SpeedTouch™ Web Interface E-DOC-CTC-20031204-0011 v2.0 28 System Log Click this link to view the System Log page. This page allows you to view the activity on t he SpeedT ouch™ since power on: IP Addresses C lick this link to displa y the IP Addr esses page.
3 SpeedTouch™ Web Interface E-DOC-CTC-20031204-0011 v2.0 29 If requir ed, you are able to select: • DHCP ser ver Enables the SpeedT ouch™ DHCP ser ver .
3 SpeedTouch™ Web Interface E-DOC-CTC-20031204-0011 v2.0 30 DNS C lick this link to displa y the Dynamic Name System (DNS) page. This page allows you to: • View the curr ent SpeedT ouch™ DNS ser ver hostname leases: Via this table you can also ad d static DNS hostname entries.
3 SpeedTouch™ Web Interface E-DOC-CTC-20031204-0011 v2.0 31 • T o upload and apply a SpeedT ouch™ b ackup configuration file: 1 Click Br owse to locate the backup file on your local disk y o u intend to restor e . Select the file and click OK . 2 Click Upload to upload and temporarily ap ply the backup configuration.
3 SpeedTouch™ Web Interface E-DOC-CTC-20031204-0011 v2.0 32.
4 Support E-DOC-CTC-20031204-0011 v2.0 33 4 Suppor t In this chapter This chapter contains the following topics: To p i c P a g e SpeedT ouch™ Configuration Setup 34 SpeedT ouch™ System Software U.
4 Support E-DOC-CTC-20031204-0011 v2.0 34 4.1 SpeedT ouch™ Configuration Setup Internet connectivity In most cases no additional configuration of your SpeedT ouch™ is required. Y ou can immediately connect y our computer to the Internet as described in “2 SpeedT ouch™ Internet Connectivity” on page 15 ).
4 Support E-DOC-CTC-20031204-0011 v2.0 35 Configuration of the SpeedT ouch™ Depending on your computer's Operating System (OS) the configuration of y our Internet connectivity can be do ne automatically or manually . If your computer runs: • A Microsoft Windows O S.
4 Support E-DOC-CTC-20031204-0011 v2.0 36 4.1.1 Microsoft Windows SpeedT ouch™ Configuration Setup Microsoft Windows One of the following Wind ows operating syst ems must already be installed on your PC(s): • Windows 98 • Windows 98SE • Windows ME • Windows NT4.
4 Support E-DOC-CTC-20031204-0011 v2.0 37 3 The SpeedT ouch™ CD Browser a p pears: Click Setup my SpeedT ouc h™ to star t the SpeedT ouch™ Setup wizard. 4 The W elcome to the SpeedT ouch™ Setu p Wizard windo w appears: Click Next . 5 The Software License Agreement window appears: Y ou must accept before continuing.
4 Support E-DOC-CTC-20031204-0011 v2.0 38 6 The Setup wizard will sear ch for the SpeedT ouch™ on the network. The f ollowing window shows the detection pr ogress: 7 The Setup wizard should find y our Spee dT ouch™ device on the local network.
4 Support E-DOC-CTC-20031204-0011 v2.0 39 Configuration of the SpeedT ouch™ (and PC) Pro ceed as follows: 1 As soon as the Speed T ouch™ Setup wizar d has detected y our SpeedT ouch™ device, you can pr oceed with the configuration procedur e .
4 Support E-DOC-CTC-20031204-0011 v2.0 40 5 As soon as the SpeedT ouch™ Setup wiza rd completed the update of the Speed- T ouch™ configura tion and reconfigur ed yo ur PC, following window will appear : Click Finish to close the wizar d. Note In some cases, the SpeedT ouch™ Setup wizard ma y ask you to r es tart your computer .
4 Support E-DOC-CTC-20031204-0011 v2.0 41 4.1.2 Operating System Independent SpeedT ouch™ Configuration Setup Suppor ted Systems As the SpeedT ouch™ is OS-independent, this con figuration setup ca.
4 Support E-DOC-CTC-20031204-0011 v2.0 42 Configuration of the SpeedT ouch™ Pro ceed as follows: 1 Open a web br owser and br owse to the SpeedT ouch™ web pages at http://10.0.0.138 . See “3 SpeedT ouch™ W eb Interface” on page 23 for m ore information.
4 Support E-DOC-CTC-20031204-0011 v2.0 43 5 Easy Setup will update the SpeedT ou ch™ configuration according to the Service profile. Y ou can follow the configur ation pr ogress in f ollowing window.
4 Support E-DOC-CTC-20031204-0011 v2.0 44 4.2 SpeedT ouch™ System Software Upgrade Introduction This chapter describes how to upgrade the Sp eedT ouch™ system software. System software updates For checking the a vailability of ne w system software v ers ion packages: • Click the link, available on the SpeedT ouch™ CD Browser .
4 Support E-DOC-CTC-20031204-0011 v2.0 45 4.2.1 Upgrade via the SpeedT ouch™ Upgrade Wiza rd Introduction The procedur e described in this section are valid only in case: • Y ou run an MS Windows Operating System or Mac OS X.
4 Support E-DOC-CTC-20031204-0011 v2.0 46 3 The SpeedT ouch™ CD Browser men u appears: Click Diagnostics & Maintenance . 4 The following window appears: Click Upgrade My SpeedT ouc h™ to star t the SpeedT ouch™ Upgrade wizard. See “ Upgrade procedur e” on p age 47 to continue .
4 Support E-DOC-CTC-20031204-0011 v2.0 47 Upgrade procedure Proceed a f ollows: 1 The W elcome to the SpeedT ouch™ Upgrade Wizar d window appears: Click Next . 2 The SpeedT ouch™ Software License Agr eement window appears: Y ou must accept before continuing.
4 Support E-DOC-CTC-20031204-0011 v2.0 48 4 The Setup wizard should find y our Spee dT ouch™ device on the local network. This is indicated by the f ollowing windo w : If mor e than one device is f ound, a list of a vailable devic es will be pro vided.
4 Support E-DOC-CTC-20031204-0011 v2.0 49 8 The following window allows you to ov er view your selection: Click Next to continue. 9 The SpeedT ouch™ Upgrade wizard will upgrade y our SpeedT ouch™ with the selected system softwar e. Y ou can follow the upgrade pr ogress in f o llowing win- dow .
4 Support E-DOC-CTC-20031204-0011 v2.0 50 4.2.2 Manual System Software Management via BOOTP Ser ver SpeedT ouch™ system software management The SpeedT ouch™ system software is base d on BOO TP , a standard mechanism used for booting diskless stations.
4 Support E-DOC-CTC-20031204-0011 v2.0 51 Procedure T o upgrade/restore the SpeedT ouch™ system softwar e: 1 In a preliminary s tep , make sure that your SpeedT ouch™ is power ed off and th at a BOO TP ser ver is r eadi ly installed on the computer from which y ou intend to per- form the system software upgrade.
4 Support E-DOC-CTC-20031204-0011 v2.0 52 4.3 Resetting the SpeedT ouch™ Reset to default configuration Pro ceed as follows: 1 Mak e sure the SpeedT ouch™ is power ed on (Po wer LED is solid green).
4 Support E-DOC-CTC-20031204-0011 v2.0 53 4.4 T roubleshooting Configuration problems In case your SpeedT ouch™ is unreachable due to misconfiguration, y ou might consider a hardwar e reset to factor y defaults as described in “4.3 Resett ing the SpeedT ouch™” on page 52 .
4 Support E-DOC-CTC-20031204-0011 v2.0 54.
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An important point after buying a device RCA 350 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought RCA 350 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data RCA 350 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, RCA 350 you will learn all the available features of the product, as well as information on its operation. The information that you get RCA 350 will certainly help you make a decision on the purchase.
If you already are a holder of RCA 350, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime RCA 350.
However, one of the most important roles played by the user manual is to help in solving problems with RCA 350. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device RCA 350 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center