Instruction/ maintenance manual of the product QSC26404 QH32DVR4C Q-See
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QH32DVR4C User ’ s Manual 1 QH32DV R4C Net DVR Bundle User ’ s Manual V2.1 Contact U s: Q-See Products 8015 E. Cr ysta l Dr Anaheim, CA 92807 W ebsite: http://www .q-see.com Customer Ser vice: Phone: 877-998-344 0 x 538 Email: cs@dps i-usa.com T ec h Suppor t: Phone: 877-998-344 0 x 539 Email: ts@dpsi -usa.
QH32DVR4C User ’ s Manual 2 Index Chapter 1 Product Int rod ucti o n .......................... ........................................................................ ... 5 1.1 Summary ............................................ .................
QH32DVR4C User ’ s Manual 3 Chapter 6 Utiliti es ........................................................... ............................................................. 71 6.1 Restore Paramet ers ..... ............ .......... ............ ........
QH32DVR4C User ’ s Manual 4 Thank y ou for purchasing our Net DVR. T his manual applies to the QH32DVR4C model. Please read this Manual carefully to e nsure th at you can use the device correctly and s afely . The contents of this Manual are subject to change without notice.
QH32DVR4C User ’ s Manual 5 Chapter 1 : Pro duct Intro duct ion 1.1 Summar y The QSC26404 network digital video recorder is an excelle nt digital surveillance product.
QH32DVR4C User ’ s Manual 6 Prev iew & Playback Functions : Supports one com posite and one spot vide o output, and one VGA output. Supports fast/ slow playback, pause, forward, backward, fra me by frame, etc. Uses define pre view layout. Supports one cha nnel playback Network Functions : Supports TCP , UTP , R TP , Multicast, DHCP , etc.
QH32DVR4C User ’ s Manual 7 Chapter 2: Install ation W ar ning: Before you ins tall the DVR, please make s ur e the power to the DVR is switched off. 2.1 Chec king the DVR a nd Its Acces sories When you get the product, c heck that all the items are included in your product package.
QH32DVR4C User ’ s Manual 8 2.3 Rear Panel De scription Fig 2-1 QSC26404 Rear Panel 1- V ideo in 2- V ideo out 3-VGA video out 4- Ala rm ou t 5- RS485 T+ T - R+ R- 6- Power sw itch 7-USB 2.0 Port 8- Audio in 9- Audio out 10- Ethernet port 1 1- Alarm in 12- +12V DC po w er supply 2.
QH32DVR4C User ’ s Manual 9 Chapter 3: Operati onal Instruc tions 3.1 Front Panel Fig 3-1 Front Panel Form 3-1 It ems on Front Panel Index T y pe Name Description 1 Light IR receiver for remote c ontrol. 2 St atus Lights Power ST A TUS Tx/Rx Green means DVR is working; Red means DVR is p ower ed off; Green means you can use IR remote control.
QH32DVR4C User ’ s Manual 10 SHIFT 1. Manual record; 2. SHOT in PTZ control (adjust preset). 1. Enter into PTZ cont ro l m ode; 2. IRIS- in PTZ control.. 1. Multi screen preview switch; 2. Switch m en u mode into pre view; FOCUS- in PTZ contr o l. 1.
QH32DVR4C User ’ s Manual 1 1 3.2 IR Remote C ontrol Fig 3-2 IR Re mote Control Layout Form 3-2 Func tions of Remote Control Index Name Description 1 POWER T urnoff device. 2 DEV Enable/Disable IR r em o te control 3 Numeric Keys Same as num eric k eys on front panel.
QH32DVR4C User ’ s Manual 12 14 ESC Same as ESC key on fr ont panel. 15 Reserved 16 F1 Same as F1 ke y on front panel. 17 Lens control IRIS, FOCUS ZOOM for lens control on PTZ camera. 18 F2 Same as F2 ke y on front panel. Loading the Batteries Into the Remote Contr ol 1.
QH32DVR4C User ’ s Manual 13 3.3 Menu Descripti on 3.3.1 Menu Opt ions Form 3-3 List of Menu Options Menu Name Function Menu Name Function Display Unit name Device ID Require passw o rd Screen saver.
QH32DVR4C User ’ s Manual 14 3.3.2 Menu Opera tion How to Enter Into Menu Mode Press MENU key to enter into DVR main menu. Press PLA Y short ke y to enter into playback me nu. Press R EC short key to enter into manual record menu. Press PT Z short k ey to enter into PTZ control interfac e.
QH32DVR4C User ’ s Manual 15 Fig 3.4 Camera input a djustments Each menu cont ains different kind s of items. There is a small highlighted fra me called the “Ac tive Frame” wh ich is used to point to th e selected item. T his “Active Frame” can be moved by direction keys ( ) .
QH32DVR4C User ’ s Manual 16 c) Use EDIT k ey to delete the character in f ront of cursor; d) Press E NTER to save & exit or ESC to exit without saving. 4. Button: T rigger a specific func tion or enter into ne xt sub-menu. For example, press “Policy” bu tton t o enter into s ub-menu .
QH32DVR4C User ’ s Manual 17 Chapter 4: Basic O peration Gu ide 4.1 Power O n Note: Please make sure the power supply is the c orr ect one for the DVR and the AC adapter is connected correctly .
QH32DVR4C User ’ s Manual 18 Fig 4.1 Recording status Form 4-1 Camera record sta tus Icon Icon Color S tatus Description White N o vi deo sign al Y ellow V ideo input Pink Manual recording Green Rea.
QH32DVR4C User ’ s Manual 19 Fig 4.2 Alarm status Form 4.2 Cam era ala rm status Icon Icon Color S tatus Description White V ideo signal lost Y ellow V iew tampering alarm Pink Motion & Ext ernal alarm Green No alarm Blue Motion alarm Red External alarm Press numeric keys to switch to individual camera view .
QH32DVR4C User ’ s Manual 20 4.3 User Name an d Passw ord Note: When the DVR is delivered f rom the factory , there is only one default administrator n a med “adm in”, and the passwor d is “12345”. The administrator ’ s name can not be modified, w hile the password c an be modifie d.
QH32DVR4C User ’ s Manual 21 Fig 4.5 Ma in menu S tep 2: Select the user name by using , then move th e “Active Frame” to “Password” icon by using / keys.
QH32DVR4C User ’ s Manual 22 S tep 3: Input new password Use numeric keys to input new pass word. The password can be blank. It also can be 1 6 numbers.
QH32DVR4C User ’ s Manual 23 Currently c ontrolled c amera’ s na me is displayed in the position is selected by the user . Select Channel In PTZ control mode, you can press numeric ke ys to select channel. For example; press 2 key to select the PTZ camer a on channel 2.
QH32DVR4C User ’ s Manual 24 S ta rt/S top Auto in PTZ Co ntr o l Mode In PTZ control mode , press P LA Y/AUTO key to start PTZ auto function. Press PLA Y/AUT O key a gain to stop.
QH32DVR4C User ’ s Manual 25 Description Manual rec ord interface has the following pa rts: channel num ber , channel status, start/stop record, s tart all and stop all buttons. Channel : Lists the cha nnel numbers that the DVR ha s. S tatus : Channel work status has 4 status options: means idle.
QH32DVR4C User ’ s Manual 26 Description Select a Channel: Move the “ Active Frame” to “c han”, press “edit” button, then use or key to select a cha nnel. Rec T ype : Use or to select recorded file type. The file type options are “All”, “All T ime”, “Motion Detect”, “ Alarm” and “Manual”.
QH32DVR4C User ’ s Manual 27 At the bottom of the image, there is an information bar and the following information is include d: V olume, Play Progress, Play Speed, Played T ime and File T otal T ime. Display/Hide i nformation bar: MENU Open/Clo s e s ound: PL A Y Adjust play progress: (Backw ard), (Forward).
QH32DVR4C User ’ s Manual 28 Playback W it h Mo use Attached If you playback with a mouse attached the int erface will be a little dif fe rent, and you can acquire m ore functions to operate in t he playba ck menu, shown in fig 4. 1 1: Fig 4.11 Play ba c k control bar There is an ad ditional bar that appears.
QH32DVR4C User ’ s Manual 29 4.7 Bac kup Recorde d Files Note: The user must have “Playback” r ights. Please connect backup devices before you start to backup.
QH32DVR4C User ’ s Manual 30 Fig 4.12 Playba ck list S tep 3: Select backup device Please confirm t he backup device: USB flash me mory , USB HDD, U SB DVD/CD-R W , and se lect the corresponding backup device. S tep 4: S tart and finish backup Move “Active Fram e” to “Save” button and press ENTER key to start bac kup .
QH32DVR4C User ’ s Manual 31 Playback the vi deo segm e nt Y o u can use our file player software to playback the video segment on a PC. Y ou can find the player software on the included CD. Exit playback interface Please refer to C hapt e r 4.6. 4.
QH32DVR4C User ’ s Manual 32 Chapter 5: Param eters Setu p Guide Only the users that have “Parameters Setup” right need to read t his chapter . When the f ollowing parameters a re modified and save d, you must reboot the DVR to make the new parameters ef fective.
QH32DVR4C User ’ s Manual 33 Fig 5.1 Ente r into user menu Move “ Active Fram e” to “User” icon, press ENTER ke y to ent e r into “ User Management” me nu shown in fig 5.
QH32DVR4C User ’ s Manual 34 In the user name list box, by default only “admin” exists. Y ou can use key , to move “Active Frame” to password edit box, and press EDIT key to enter into edit s tatus. Press numeric keys to in put a new password.
QH32DVR4C User ’ s Manual 35 Fig 5.4 user managem ent S tep 2: Add new user name In the “User Mana gement” menu, move “Active Frame” to “A dd” button and press ENTER , in the pop-up di alog box input the new user name (ref er to Chapter 3.
QH32DVR4C User ’ s Manual 36 S tep 3: Setup the right s fo r new user The new added use r does not ha ve a ny operat ional rights. Y ou must setup rights for him.
QH32DVR4C User ’ s Manual 37 User ri ghts description “Local”: Local rights a re for local operation, such as us ing the front panel, remote control and RS-485 keyboard.
QH32DVR4C User ’ s Manual 38 Fig 5.7 Delete user 5.3 Unit Name and D evice ID Unit Nam e In the “Dis play” menu, shown as fig 5.8: Fig 5.8 Displa y menu There is an i tem called “ Unit N ame”. The d efault unit name i s “Embe dded Net DVR”.
QH32DVR4C User ’ s Manual 39 Device ID: When you use the remote c ontrol to operate the DVR, you m ust use the device ID to select the DVR. The defaul t device ID is “88”.
QH32DVR4C User ’ s Manual 40 5.5 Came ra name a nd OSD (On Screen Dis pla y ) Setup Camera Nam e In “Camera” me nu, you can input a name for each camera. See fig 5.9 Please note tha t a camera’ s name can not be copied. Fig 5.9 Input cam er a num ber The ste ps to setup camera name: S te p 1: Select a camera.
QH32DVR4C User ’ s Manual 41 S te p 1: Enter into “Camera” menu. S te p 2: Select a camera. S te p 3: Enable the check box on the right side of ca mera name, then move “Active Frame” to “P.
QH32DVR4C User ’ s Manual 42 Date OSD Positi on In “Camera” menu you c an adjust the position where you want the Dat e to display , m ove active frame to “Positi on” on the right side of “ Date OSD” a nd pr ess the ENTER button. Then you will see the picture be low .
QH32DVR4C User ’ s Manual 43 Fig 5.12 Col or setu p S te p 2: Select camera: Please use ke ys to select a camera. S te p 3: Adju st brightness, cont rast, saturation and hue: M ove “ Activ.
QH32DVR4C User ’ s Manual 44 5.7 Mas k Area Setup In som e cas es you might want t o mask a sensitive area. This area will not be viewed or recorde d. T he ma sk area setup steps are as follows: S te p 1: Enter into “Camera” menu: S te p 2: Select a camera: Y ou ca n use ke ys to select the camera.
QH32DVR4C User ’ s Manual 45 After you finish setup, press ENTER key to return to “Advanced settings” menu. Y ou can press A ke y to clear all mask areas. S te p 5: S a ve mask area: Y ou c a n repeat step 2, step 3 and s tep 4 to setup mask area for other cameras.
QH32DVR4C User ’ s Manual 46 5.8 V iew T a mpering Al arm If you enable this function, when so meone blocks the camera spitefully , the DVR will send a warning alarm. S t ep 1: Enter into “Cam era” menu: S tep 2: Select cam era: Please use k eys to select a camera.
QH32DVR4C User ’ s Manual 47 S tep 6 : Alarm schedule setup: When a view tampering alarm o ccurs, the DVR will handle the alarm based on the schedule. Y ou can se t 4 periods for eac h d ay o f the week. Y ou can also copy the sche d ule of any one day to other days.
QH32DVR4C User ’ s Manual 48 Fig 5.16 V ideo signal l oss handle setup S tep 4: Setup a larm schedule: Y ou can setup a workin g schedule. The DVR will o nly respond when the vi deo loss occurs during the schedule. Note: The 4 time pe riods can no t be repeated.
QH32DVR4C User ’ s Manual 49 5.10 Mot ion Detecti on If you e na ble this function, when there is motion d etecte d by a camera, t he DVR will send an alarm. S tep 1: Enter in to “Ca m e ra” m enu: S tep 2: Select cam era: Use key to select a camera after pressing edit key .
QH32DVR4C User ’ s Manual 50 The whole screen is divided into 22 *18 panels (NTSC: 22*15). There is one yellow panel on the upper left side. T he motion area setup steps are the same as that of mask area setup (refer to Chapter 5.
QH32DVR4C User ’ s Manual 51 Fig 5.18 Motion alarm handle setup S tep 6: Mo tion a larm record channel setup: When a moti o n alarm o ccurs, you can trigger related c amera to start to record. In “Moti o n Alarm Handle” m enu, yo u can select one or more recording channels.
QH32DVR4C User ’ s Manual 52 S tep 9: Save motion alarm setup: Press “Confirm” button t o return to “Image Setup” menu. In the “Image Set up” m enu, press “Confirm” button to save the current came ra parameters.
QH32DVR4C User ’ s Manual 53 S tep 2: Pre view p r o per ties: Pr eview m ode: For preview m ode item, you can use key to select one mode. If DVR has o nly 1 channel, yo u can select only “1 Screen” op ti on. I f DVR has 4 channels, there are “1 Screen” and “4 Screen” options.
QH32DVR4C User ’ s Manual 54 5.12 Recordin g Setup In the main menu, there is an icon called “Recording”. Y ou can ente r into recording menu as follows: Fig 5.20 Recording ch annel configuration “Recording” m enu description: If HDD is Full: There are two options: “Overwrite” and “S top recording”.
QH32DVR4C User ’ s Manual 55 Bit Rate T ype: The DVR will use the fixed b it rate to compress image. The bit r ate size is d efine d in “Bit Rate” option. W ith this option we can calculate the r eco rded file size and network bandwidth that we need.
QH32DVR4C User ’ s Manual 56 S tep 3: Record type For “Rec T ype”, the options are: All Time , M otion Detect, Alarm, Mo ti on|Alarm, and Motion&Alarm , command. For all day r ecord m ode, only one record ty pe ca n be selected. S tep 4: Copy to other days Y ou can r epea t step 2 and step 3 to setup for other days.
QH32DVR4C User ’ s Manual 57 5.13 Extern al Alar m Input and R elay Out put For Q SC 26404 there are 4 alarm in and 1 relay o ut ports. In “Ala r ms” menu, you can setup each external alarm input. In main menu, move the “ Active Frame” to “Alarms” icon and pre ss ENTER key to enter into alarms m enu as shown in fig 5.
QH32DVR4C User ’ s Manual 58 Fig 5.23 Alarm in hand ling s etup S tep 4: Alarm trigger r ecord channel setup Y ou can select channels to rec ord for ea ch alarm input. In the sub m enu, you can use ENTER or EDIT key to enable record chan nel. “ ” mea ns d isable d an d “ m eans enabled.
QH32DVR4C User ’ s Manual 59 S tep 8: PTZ Linkage Move the “A ctive Frame ” to the “PTZ L inkage” button, press ENTER key to enter t he “PTZ Linkage” setup menu as shown in fig 5.
QH32DVR4C User ’ s Manual 60 Alarm r e lay output setup S t ep 1: I n “Al arms” menu, use k eys t o select one alarm o utput. S tep 2: Select delay tim e The delay time is when the al ar m ends, the alarm o utput will co ntin ue o utput time.
QH32DVR4C User ’ s Manual 61 Exceptions The exceptions that can currentl y be handled include: hard d isk full, hard disk error, illegal access, IP address confli ct, network failure, and N TSC / P AL d if ference. Enter into the “ Exceptions” menu as shown i n fig 5.
QH32DVR4C User ’ s Manual 62 5.14 Netw ork Parameter s If you want t o access th e DVR over a network y ou m ust setup network parameters. Note: If any network parameter is modified, you must save and reboot the DVR to make it ef fective.
QH32DVR4C User ’ s Manual 63 Remote Ho st IP and Port: I f you set this IP and po rt, wh en there is an alarm and exce p tion happens, the DVR will send information to that host IP . T he cente r wit h this IP can receive alarm and exception inf ormation from the DVR.
QH32DVR4C User ’ s Manual 64 PPPoE: DVR su pports PPPoE dail-up functio n. Exampl e: T o use PPPoE function S tep 1: Enter in to “Network” m enu. S tep 2: Select NIC type. S tep 3: Input port number . In the port edit bo x, use numeric keys to inpu t port number .
QH32DVR4C User ’ s Manual 65 5.15 A cce ssing the DVR o ver a net work T o access the DVR t hrough a computer you need to ma ke sure the default gatewa y on the DVR is the same IP address a s your router , and the fir st three sets of numbers of the DVR IP address are the same as the first t hree sets of numb ers of r outer’s address.
QH32DVR4C User ’ s Manual 66 5.16 A cce ssing the DVR fr om a remot e computer T o access t he DVR fr om a remote computer , i n addition to the above steps, you will also need to forward ports 80 and 8000 o n th e ro uter the DVR is atta ched t o, to t he IP address of t he DVR.
QH32DVR4C User ’ s Manual 67 5.17 PT Z ( Pan, T ilt, Zoom) There is one RS-485 port on the DVR rear panel u se d for PTZ camera control. Y ou can setup RS-485 p aram eters to match your PT Z pro tocol. In main menu , move the “Active F ram e” to PT Z icon and press ENTER key , you will enter into PTZ m enu as shown in fig 5.
QH32DVR4C User ’ s Manual 68 Note: In the DVR “PTZ” menu, if yo u select P elco-P protocol when you setup PT Z address please p lus o r minus o ne compared with Camera ID.
QH32DVR4C User ’ s Manual 69 Add pr eset num b er: Y ou can input p r eset number (am ong 1-128) in the edit box. Then press the “Adjust” b utton to enter into PTZ control interface.
QH32DVR4C User ’ s Manual 70 In the “Se qu ence” setup menu , first input the sequence number . The sequence is from 1 to 16. Each sequence is made up of c ruise points, and each cruise po int inclu d es a preset number , dwell time and dwell sp eed.
QH32DVR4C User ’ s Manual 71 Chapter 6: Utilit ies There are many tools in the “ Utilities” menu. Including “SavePara”, “Rest orePara”, “Upgrade”, “Hard Disk”, “St op Alarm Out”, “Reboot”, “Power Of f”, “ V iew Lo g” a nd “Sy stem Info”.
QH32DVR4C User ’ s Manual 72 6.2 Upgra de Y ou can use thi s function to upg rade the firmware. Press “Upgrade” icon, in the pop-up dialog box you can select either “FTP” or “USB” upgrade mode as sh o wn in fig 6.3 Fig 6.3 Upgrade If you select “ FTP” mode, you will enter int o “FTP Upgrade” menu: Fig 6.
QH32DVR4C User ’ s Manual 73 6.3 Hard Dis k Manage ment fig 6.5 Hard Disk se tup Check HDD w ork status Capacity , Free space, Stan d by or not, Norma l status or not. Format HDD Before formatting stop all r ecording . After formattin g, yo u must reboot the DVR, otherwise DVR will not w ork correctly .
QH32DVR4C User ’ s Manual 74 6.7 V iew Log T o view th e log recorded on the DVR HD D . In the “Utilities” menu, press “V iew Log” to enter in to “Log” menu as shown i n fig 6.6 Fig 6.6 V iew log If you want t o view the log based on the default option, just press ENTER key .
QH32DVR4C User ’ s Manual 75 For exception major type, the minor type includes: V ideo Signal Loss, Illegal Access, Hard Disk Error , Hard Disk Full, IP Conflict, DCD Lost. For example: The s t e ps of viewing alarm log . S tep 1: For “Query” item , select “By T ype” to active “Major T ype” and “ M inor T ype” items.
QH32DVR4C User ’ s Manual 76 S tep 3: Input start tim e and st op time . S tep 4 : Move the “Active Frame” to “Search Log” b utton and press ENTER k ey to start searching. S tep 5: After finishing searc h, the DVR will list the matched log information.
QH32DVR4C User ’ s Manual 77 Chapter 7: Firmw ar e Upgrade The DV R firmware is stored in FLASH ROM. Y ou c an use the DVR upgrade fu nction to write the f irmware file (digicap) into FLASH. There are tw o cases where y ou need to upg r ade DV R firm ware.
QH32DVR4C User ’ s Manual 78 Fig 7.2 setup p aram eters 3. Select “Users/rights” under the “Security” menu item. The following d ialog b ox w ill b e displayed. Fig 7.3 Setup user name 4. Create new user . Click “new user ’. New user dialog bo x is d isplayed.
QH32DVR4C User ’ s Manual 79 Fig 7.9 Setup home director y 7. Next time, you do not need t o setu p again, just double click and o pen “wftpd32.exe” to upgrade the DV R/DVS firmware. 7.2 Upgrad e Mode 1. Use client softw are to up gr ade the firmware file.
QH32DVR4C User ’ s Manual 80 A p pendix A : Mouse Co ntrol Funct ion 1. In the preview interface Double-click the left key 1. Switc h to the m ost pictures wh en v iewing single picture. 2. Switc h to full screen mo de when view ing multi-pictures. B ack to previous mult i-pictures when y o u double cl ick again .
QH32DVR4C User ’ s Manual 81 5. T est input inter face Click the lef t key 1. pop u p soft key board 2. Input text 3. Save and exi t Click the right key Cancel the text a nd exit the edition Scroll wheel forward Cursor goes t o the f ront character 6.
QH32DVR4C User ’ s Manual 82 Appendi x B: HDD Capaci ty Calcul ation T o calculate total ca pa city needed b y e ach DVR according t o vide o recording ( video recording type and video fil e stor a ge time). Ste p 1: U se Formula (1) to calculate storage capacity i q that is the capacity of each channel needed for every hour: unit Mbyte.
QH32DVR4C User ’ s Manual 83 Appendix C: DVR C onnect Cab le Definition 1 How to Make a RS-485 Con nect Cable Material and tool One twist cable (8 p ins), one standard RJ45 connecto r and one special tool f or R J45.
QH32DVR4C User ’ s Manual 84 The correspon d ing rel ationship of the direct ca b le (2) Use the following method to ma ke the cross netw or k cable when DVR is directly connected with client-end PC.
QH32DVR4C User ’ s Manual 85 Appendi x D: DV R Specifi cations Model Name QSC26404 V ide o compression H.264 Preview resoluti on P AL: 352*288 (C I F), NTS C: 352*240 (CIF) Playback resol ution P AL: 352*288 (C I F), NTS C: 352*240 (CIF) V ide o input 4-ch BNC (Electrical Level: 1.
QH32DVR4C User ’ s Manual 86 Appendi x D: Ca mera Spe cifications MODELS QOCDC60 QOCDC36 Image P ick-up Devices 1/4" CCD Picture Ele ment NTSC: 510(H)X 492(V) Sync Mode I n ternal Syn c Horizontal Resolution 420 TV Li nes Video Outpu t 1.0 V p-p, 75 ohm S/N Ratio >48 dB Gamma Characteristic 0.
QH32DVR4C User ’ s Manual 87 App endix E: T roublesh ooting Failure Possible r easons After p luggin g in power , turning on the p ower switch, “POWER” light in front Panel doe s not turn on, and fan does not work. 1) Power cable is d am aged. 2) Power supply is d am aged.
QH32DVR4C User ’ s Manual 88 Appendi x F: Product Service & W arranty Thank you for choosing our products. All o f our products u se rs have a conditi on al fr ee war ra nty r epai r service for hardware within 12 months starting from p urchase date, and a free exchange service within one month ( valid for manufacturing de fects ).
QH32DVR4C User ’ s Manual 89 Appendix G Custom er Inform ation Card User ’ s Name Mr ./Mrs. Company Name Postal Address Postal code Phone Number E-mail Model Number of Product Serial N umb e r of .
QH32DVR4C User ’ s Manual 90 Notes: Contact Us: Q-See Products 8015 E. Cr ystal Dr Anaheim, CA 92807 We bsite: http://www .q-se e.com Customer Ser vice: Phone: 877-998 - 3440 x 538 Email: cs@dps i-usa.com T ech Suppor t: Phone: 877-998 - 3440 x 539 Email: ts@dpsi - usa .
An important point after buying a device Q-See QSC26404 QH32DVR4C (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Q-See QSC26404 QH32DVR4C yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Q-See QSC26404 QH32DVR4C - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Q-See QSC26404 QH32DVR4C you will learn all the available features of the product, as well as information on its operation. The information that you get Q-See QSC26404 QH32DVR4C will certainly help you make a decision on the purchase.
If you already are a holder of Q-See QSC26404 QH32DVR4C, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Q-See QSC26404 QH32DVR4C.
However, one of the most important roles played by the user manual is to help in solving problems with Q-See QSC26404 QH32DVR4C. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Q-See QSC26404 QH32DVR4C along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
