Instruction/ maintenance manual of the product SN0054651-00 F Q-Logic
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SN0054651-00 F SANsurfer FC HBA Manager User ’ s Guide Management T ool for QLogic FC and FCoE Adapters.
ii SN0054651-00 F S SANsurfer FC HBA Manage r User’s Guide Management T ool for QLogic FC and FCoE Adap ters Information fu rnished in this manual is believed to be accurate and reliab le.
SANsurfer FC HBA Manager User’s Guide Management T ool for QLogic FC and FCoE Adapte rs SN0054651-00 F iii S Changes Sections Affect ed Revision B change s: General edits. Most Modified guide su btitle. Management T ool for QLogic FC and FCoE Adapt- ers Modified product overview and features descrip - tions.
iv SN0054651-00 F S SANsurfer FC HBA Manage r User ’s Guide Management T ool for QLogic FC and FCoE Adap ters Removed all references to QLdirect. pag e 2- 8 , pag e 7 -8 Changed required processor speed from 450 Mhz to 1Ghz or higher . “Hardwar e Requiremen ts” on page 3-1 Updated th e browser r equiremen ts for viewing the help system.
SN0054651-00 F v T able of Content s Preface What’s in this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vi SN0054651-00 F SANsurfer FC HBA Manage r User ’s Guide Management T ool for QLogic FC and FCoE Adap ters S 3 System Requirement s Hardware Requirement s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Software Requirement s .
SN0054651-00 F vii SANsurfer FC HBA Manager User’s Guide Management T ool for QLogic FC and FCoE Adapte rs A Setting SANsurfer FC HBA Manager Security . . . . . . . . . . . . . . . . . . . . . . . 5-16 Setting the W arning Display Option . . . . . .
viii SN0054651-00 F SANsurfer FC HBA Manage r User ’s Guide Management T ool for QLogic FC and FCoE Adap ters S Exporting or Saving Agent Activity Logs . . . . . . . . . . . . . . . . . . . . . . . 7-19 Agent Logs by Operating Syste m . . . . . . . .
SN0054651-00 F ix SANsurfer FC HBA Manager User’s Guide Management T ool for QLogic FC and FCoE Adapte rs A 5-1 SANsurfer Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 5-2 SANsurfer FC HBA Manager Main Window.
x SN0054651-00 F SANsurfer FC HBA Manage r User ’s Guide Management T ool for QLogic FC and FCoE Adap ters S Notes.
SN0054651-00 F xi Preface The SANsurfer FC HBA Manage r User ’s Guide describes the SANsurfer FC HBA Manager tool, used to configure and man age QLogic SANsurfer Fibre Channel (FC) host bus adapters (HBAs) and Fibre Cha nnel over Ethernet (FCoE) converged network adapters (CNAs) within storage a rea networks (SANs).
xii SN0054651-00 F S Section 5 Getting S tarted describes how to customize the SANsurfer FC HBA Manager. It includes st arting and exiting the SANsurfer FC HBA Manager user interface, getting help, se tting security , and setting the option s that activate each time you st art SANsurfer FC HBA Manager.
SN0054651-00 F xiii A Document ation Conventions This guide uses the following documentatio n conventions: NOTE: provides additional information. CAUTION! indicates the presence of a hazard that has the potential of causing damage to dat a or equipment.
xiv SN0054651-00 F S Te x t i n italics indicates t erms, emphasis, vari ables, or document titles. For example: For a complete listing of license agreement s, refer to the QLogic Software End User License Agreement . What are shortcut keys ? QLA2 xxx (where xxx is 440, 460, 462).
SN0054651-00 F xv A Cont act Information Please feel free to cont act your QLogic approved reseller or QLogic T echnical Support at any phase of integration for assistance. QLogic T echnical Support can be reached by the following method s: The QLogic knowledge dat abase contains troubleshooting information for the QLogic adapters.
xvi SN0054651-00 F S Notes.
SN0054651-00 F 1-1 1 SANsurfer FC HBA Manager Overview QLogic SANsurfer FC HBA Manager is a collectio n of device drivers and GUI-based device management tools for configu ring and managing QLogic Fibre Channel (FC) and Fibre Channel over Ethernet (FCoE) ad apters.
SANsurfer FC HBA Manage r Overview Features 1-2 SN0054651-00 F S SANsurfer FC HBA Manager is a client/server tool. The networking capability of the tool allows for centralized management and configuration of QLogic Fibre Channel adapters and conv erged network adapters within the entire SAN.
SANsurfer FC HBA Manager Overview Features SN0054651-00 F 1-3 A Persistently bind t argets—The adapter driver binds a t arget ID using a target's world wide po rt name (WWPN) or port ID, en.
SANsurfer FC HBA Manage r Overview Advanced Features 1-4 SN0054651-00 F S Wiza rds . SANsurfer FC HBA Manager provides several easy-to-use configuration wizards. Ea ch wizard provides a set of dialog boxes that walk you through the step s required to configure and update Fibre Channel devices.
SN0054651-00 F 2-1 2 System Overview SANsurfer FC HBA Manager is a collectio n of device drivers and management tools for configuring a nd managing QLogi c FC and FCoE adapters in a SAN. This section provides the following info rmation: “Configurations” on page 2-1 shows examples of sever a l different configurations.
System Overv iew Configurations 2-2 SN0054651-00 F S Single-Ported (Non-failover) Configuration Figure 2-1 shows a simple single-ported (non-failover) configuration consisting of one host ( X ), two adapters ( A and B ), and ten target devices ( 0 – 9 ).
System Overview Configurations SN0054651-00 F 2-3 A Simple Failover Configuration Figure 2-2 shows a simple failover configuration consisting of one host ( X ), two adapters ( A and B ), three dual-ported devices ( 0 – 2 ), an d two single-ported devices ( 3 and 4 ).
System Overv iew Configurations 2-4 SN0054651-00 F S SAN or Cluster Configuration Figure 2-3 shows a simple storage area network (SAN) configuratio n consisting of two host s ( X and Y ). Each host has an adapter that connect s to a common set of five target device s ( 0 – 4 ).
System Overview Configurations SN0054651-00 F 2-5 A RAID Configuration and LUN Masking Figure 2-4 illustrates the interaction of an adapt er alternate with a LUN alternate in a RAID subsystem. T wo hosts ( X and Y ) connect to a fabric, which is simplified for this diagram.
System Overv iew Installation Checklist 2-6 SN0054651-00 F S Host Z (not shown) can be added to this configuration. SANsurf er FC HBA Manager support s up to 30 hosts. The only limiting factor is that the SANsurfer FC HBA Manager Agent must be run on each h ost in turn.
System Overview Installation Checklist SN0054651-00 F 2-7 A S tep 1: Collect the Hardware and Software Collect the required hardware and sof t ware as listed in these sections. Required Hardware. Collect the required hardware (see also “Hardware Requirements” on page 3-1 ).
System Overv iew Installation Checklist 2-8 SN0054651-00 F S Device replace- ment (without rebooting) X X X X X Secure device access X Heterogeneous support (man- ages multiple host types: Win- dows, .
System Overview Installation Checklist SN0054651-00 F 2-9 A S tep 2: Install the Hardware Refer to hardware inst allation guides to inst all adapters in host systems (see “Related Documents” on p age 1-4 ). Cable target devices through the combination of local loop s, hubs, and switches in your configuration.
System Overv iew Installation Checklist 2-10 SN0054651-00 F S V erification : V erify that adapters recognize t arget devices by using operating system device configuration utilities, or use the SANsurfer FC HBA Manager to display target device s found on an adapter .
System Overview Installation Checklist SN0054651-00 F 2-1 1 A S tep 5: Install and Run SANsurfer FC HBA Manager SANsurfer FC HBA Manager is a m anagement tool used to view , manage, and diagnose QLogic adapters. SANsurfer FC HBA Manager also configures adapters, target de vices on the adapters, and LUNs on target devices.
System Overv iew Non-Windows Configuration Param e ters 2-12 SN0054651-00 F S S t ep 6: Configure the Disks in the Operating System After completing all hardware and confi guration for FC subsystems, .
System Overview Non-Wind ows Configur ation Param eters SN0054651-00 F 2-13 A NetW are Enhanced Driver Configuration Parameters NetW are stores QLogic configuration p arameters in the QL2x00.
System Overv iew Non-Windows Configuration Param e ters 2-14 SN0054651-00 F S Notes.
SN0054651-00 F 3-1 3 System Requirement s For optimum performance, the SANsurfer FC HBA Manager requires the hardware and sof tware listed in this section: “Hardware Requirement s” on page 3-1.
System Requirement s Software Requirement s 3-2 SN0054651-00 F S Video ca rd capable of 256 colors and a screen resolution of 800 x 600 pixels are required; 16K colors and 1024 x 768 pixels are recommended.
System Requirements Software Requirement s SN0054651-00 F 3-3 A Solaris 9, 10 x86 32-bit, 64-bit Intel x86, Intel 64, AMD6 4 Solaris 2.6, 7, 8, 9, and 10 SP ARC 32-bit, 64-bit SP ARC NetW are: Netware 6.
System Requirement s Supported QLogic Adapters 3-4 SN0054651-00 F S Supported QLogic Adapters The following supported QLogic adapters are collectively re ferred to as the QLA2 xxx adapters throughout this guid e (unless otherwise noted).
SN0054651-00 F 4-1 4 Inst alling SANsurfer FC HBA Manager Installing SANsurfer FC HBA Manag er consists of installing the SANsurfer FC HBA Manager user interface, a plat form -specific agent, and help compon ents, as appropriate.
Installing SANsurfer FC HBA Manager Initial Installation 4-2 SN0054651-00 F S Inst allation Options SANsurfer FC HBA Manager support s both stand-alone and networked configurations, as shown in Ta b l e 4 - 1 . Install the management tools appropr iate for your configuration.
Installing SANsu rfer FC HBA Manager Initial Installation SN0054651-00 F 4-3 A Inst allation Instructions The SANsurfer installer is a self-e xtracting utility that installs SANsurfer FC HBA Manager and related files. If the utility is already inst alled, you may want to perform routine Web/CD based updates.
Installing SANsurfer FC HBA Manager Initial Installation 4-4 SN0054651-00 F S T o inst all SANsurfer FC HBA Manager: 1. Download the application from th e QLogic Web site: a. On the QLogic home page ( http://www .qlogic.com ), click the Downloads tab .
Installing SANsu rfer FC HBA Manager Initial Installation SN0054651-00 F 4-5 A For a Red Hat/SUSE Linux or Solaris SP ARC/x86 system, follow these steps: a. Open a shell. b. Change to the directory where you down loaded the SANsurfer inst aller . c.
Installing SANsurfer FC HBA Manager Initial Installation 4-6 SN0054651-00 F S The Importa nt Information dialog box opens ( Figure 4-3 ). Figure 4-3 Install SANsur fer: Important Information 4. Read the information, and then click Next . Y ou can also find this information in the readme.
Installing SANsu rfer FC HBA Manager Initial Installation SN0054651-00 F 4-7 A The Choose Product Features dialog box opens ( Figure 4-4 ). Figure 4-4 Install SANsur fer: Choose Product Features SANsurfer FC HBA Manager support s both stand-alone and network configurations (see “Inst allation Options” on page 4-2 ).
Installing SANsurfer FC HBA Manager Initial Installation 4-8 SN0054651-00 F S For a Red Hat/SUSE Linux system: SANsurfer FC HBA Manager includes the SANsurfer FC HBA Manager user interface only . All GUIs and ALL Agent s includes all user interfaces (including SANsurfer FC HBA Manager and its age nts).
Installing SANsu rfer FC HBA Manager Initial Installation SN0054651-00 F 4-9 A Figure 4-5 Macint osh Installation: C hoose Product Features The Choose Install Folder dialo g box opens ( Figure 4-6 ).
Installing SANsurfer FC HBA Manager Initial Installation 4-10 SN0054651-00 F S 6. Select an install loca tion using one of the following methods: T o accept the destination location shown in the dialog box an d continue, click Next (recommended).
Installing SANsu rfer FC HBA Manager Initial Installation SN0054651-00 F 4-1 1 A 7. Respond to the previous inst allation message: a. If the SANsurfer tool is currently runnin g, exit SANsurfer before proceeding with the inst allation. b. Choose one of the following options: If you want to uninstall th e previous version, click Ye s .
Installing SANsurfer FC HBA Manager Initial Installation 4-12 SN0054651-00 F S Shortcuts consist of the following: The SANsurfer icon on the desktop (if you se lect it in St e p 9 ). QLogic Management Suite (SANsurfer and SANsurfer Uninstaller), which is accessible when you click the Start button and point to Programs .
Installing SANsu rfer FC HBA Manager Initial Installation SN0054651-00 F 4-13 A The Pre-Installation Summary dialog b ox ( Figure 4-10 ) opens. Figure 4-10 Install SANsurfe r: Pre-Installation Summary 10. Review your installa tion selections . T o change your selections, click Previous to return to other inst allation windows.
Installing SANsurfer FC HBA Manager Initial Installation 4-14 SN0054651-00 F S Figure 4-1 1 Install SANs urfer: Installing SANsurfer If you are installing NetW are, the Novell NetW are Disk Selection dialog box opens ( Figure 4-12 ).
Installing SANsu rfer FC HBA Manager Initial Installation SN0054651-00 F 4-15 A The Novell NetW are Disk Selection dialog box list s the auto-detected Windows drives mapped to NetW ar e server system volumes ( sys:) . 1 1. Select the Windows drives on which to inst all the NetWare ag ent.
Installing SANsurfer FC HBA Manager Initial Installation 4-16 SN0054651-00 F S The failover pa th feature ensures data availability and system reliability by assigning alternate p ath and automatic adapter failover for device resources. 12. T o enable failover , select the Enable QLogic Failover Configuration check box, and then click Next .
Installing SANsu rfer FC HBA Manager Initial Installation SN0054651-00 F 4-17 A Figure 4-15 Install SANs urfer: Install Complete 14. T o exit the installer , click Done . Now you are ready to customize SANsurfer F C HBA Manager and set your security parameters (see “Getting S tarted” on p age 5-1 ).
Installing SANsurfer FC HBA Manager Initial Installation 4-18 SN0054651-00 F S Windows Windows stand-alone inst aller command lines include the following: Windows—T o install SANsurfer FC HBA Ma nager interface only (adapter) without an agent: standalone_sansurfer_windows_install.
Installing SANsu rfer FC HBA Manager Initial Installation SN0054651-00 F 4-19 A Inst allation Instructions for VMware ESX 3.5 The VMware ESX 3.5 console does not suppo rt Xwindows, which is required to display Graphical User Interface (GUI ) applications on UNIX platforms.
Installing SANsurfer FC HBA Manager Web- and CD- Based Installation Updates 4-20 SN0054651-00 F S W eb- and CD-Based Inst allation Up dates T o always keep SANsurfer FC HBA Manager up to date with the.
Installing SANsu rfer FC HBA Manager Web- and CD-Based Inst allation Updates SN0054651-00 F 4-21 A 2. Depending on whether or not you r network requires proxy settings, follow the appropriate procedure.
Installing SANsurfer FC HBA Manager Web- and CD- Based Installation Updates 4-22 SN0054651-00 F S c. In the Port box, type the port ID of the proxy server . d. In the Login and Password boxes, type your login a nd password for the proxy servers that require authentication.
Installing SANsu rfer FC HBA Manager Web- and CD-Based Inst allation Updates SN0054651-00 F 4-23 A For each update selected, the following information is shown: Stat us describes the current sta tus of the selected update. Size indicates the size of the sele cted update in MBs.
Installing SANsurfer FC HBA Manager Web- and CD- Based Installation Updates 4-24 SN0054651-00 F S The Open dialog box a ppears ( Figure 4-20 ). Figure 4-20 Update SANsur fer: Open Dialog Box 3. Select the SANsurfer FC HBA Manager p atch update file, web_supported_update_fc_hba.
Installing SANsu rfer FC HBA Manager Web- and CD-Based Inst allation Updates SN0054651-00 F 4-25 A After you open the p atch update file, the Update dialog box opens ( Figure 4-21 ), showing available update information.
Installing SANsurfer FC HBA Manager Uninstalling SANsurfer 4-26 SN0054651-00 F S 5. When you finish selecting updates, click Up date to start t he download and installation process. Follow the instructions to install the selected product update. Or , to discontinue the update process and stop the inst allation, click Cancel .
Installing SANsu rfer FC HBA Manager Uninstalling SANsurfer SN0054651-00 F 4-27 A Figure 4-22 Unin stall SANsurfer: Add/Remo ve Programs (Windows 2000) c. In the left column, click Change or Re move Programs (default). d. Under Currently Inst alled Programs , select SANsurfer FC HBA Manager .
Installing SANsurfer FC HBA Manager Uninstalling SANsurfer 4-28 SN0054651-00 F S The Uninstall SANsur fer dialog box ( Figure 4-23 ) opens with SANsurfer x.x as the program to be uninst alled. Figure 4-23 Uninstall SANsur fer: Uninstall SANsurfer 2. Click Next to continue.
Installing SANsu rfer FC HBA Manager Uninstalling SANsurfer SN0054651-00 F 4-29 A The Uninstall Optio ns dialog box opens ( Figure 4-24 ). Figure 4-24 Uninstall SANs urfer: Uninstall Options 3.
Installing SANsurfer FC HBA Manager Uninstalling SANsurfer 4-30 SN0054651-00 F S Figure 4-25 Uninstall SANsur fer: Choose Product Features The uninstaller’s Choose Product Feat ures dialog box dif fers, depending on whether you are inst alling on a Windows, Red Hat/SUSE Linux, or Solaris SP ARC/x86 system.
Installing SANsu rfer FC HBA Manager Uninstalling SANsurfer SN0054651-00 F 4-31 A 5. Click Uninst all . The Uninstall SANsurfer dialog box ( Figure 4-26 ) lists the components to be uninstalled. Figure 4-26 Uninstall SANsur fer: Uninstall SANsurfer A message asks you to wait the while the uninst aller removes the components.
Installing SANsurfer FC HBA Manager Uninstalling SANsurfer 4-32 SN0054651-00 F S Figure 4-27 Uninstall SANs urfer: Uninstall Complete 6. Click Done . 7. If any component s were not successfully uninstalled, ma nually remove them. Some files and directories remain af ter uninstalling SANsurfer .
SN0054651-00 F 5-1 5 Getting S t arted This section includes the procedures for starting and exiting the SANsurfer FC HBA Manager user interface, and custom izing the tool options and po licies.
Getting S tarted S tarting SANsurfer FC HBA Manager 5-2 SN0054651-00 F S S tarting SANsurfer FC HBA Manager on W indows On a Windows system, do one of the following to st art the SANsurfer tool, which includes the SANsurfer FC HBA Manager user inte rface.
Getting S tarted S tarti ng SANsurfer FC HBA Manager SN0054651-00 F 5-3 A S tarting SANsurfer FC HBA Ma nager on Linux or Solaris On Red Hat/SUSE Linux and Solaris SP ARC/x86 systems, follow these steps to start the SANsurfer tool, which includ es SANsurfer FC HBA Manager.
Getting S tarted S tarting SANsurfer FC HBA Manager 5-4 SN0054651-00 F S T o connect to a host automatically on W indows: 1. From a Windows sy stem, click the Start button, point to Programs , point to Accessories , and then click Command Promp t . The Command Prompt window opens.
Getting S tarted SANsurfer FC HBA Manager Main Window SN0054651-00 F 5-5 A T o connect to the local host, type the following and then press ENTER : ./SANsurfer -l (the letter L for local) T o connect to a single host at startup, type the followin g and then press ENTER : .
Getting S tarted SANsurfer FC HBA Manager Main Window 5-6 SN0054651-00 F S The SANsurfer FC HBA Manager window c ont ains an FC/CNA HBA tree, tool tabs, a title bar , menu bar , toolbar , tabbe d pages, and a st atus line. The toolbar conveniently provides buttons for commonly used functionality .
Getting S tarted SANsurfer FC HBA Manager Main Window SN0054651-00 F 5-7 A Figure 5-2 SANsurfer FC HBA Manager Main Window T oolbar Buttons The toolbar buttons in T able 5-2 provide easy access to frequently used functions.
Getting S tarted SANsurfer FC HBA Manager Main Window 5-8 SN0054651-00 F S Click the App Event s bu tton to op en the App Eve nts log, where yo u can review the events tha t occur on your host and manage the App Events log information. See “Viewing and Managing the App Event Log” in the help system.
Getting S tarted SANsurfer FC HBA Manager Main Window SN0054651-00 F 5-9 A Host Icons and T ext The FC/CNA HBA tree shows the following information a bout hosts: Host st atus: Live or offline . Host name: Host name or IP address. For example: hostname 10.
Getting S tarted SANsurfer FC HBA Manager Main Window 5-10 SN0054651-00 F S Adapter icons: Good . No alarm. Wa r n i n g . W arning alarm. Loop Down .
Getting S tarted SANsurfer FC HBA Manager Main Window SN0054651-00 F 5-1 1 A Device Icons and T ext The FC/CNA HBA tree shows the following information a bout disks, tapes, and SAFTE devices: Device type : Disk, ta pe, or SAFTE (used for enclosure information).
Getting S tarted Exiting SANsurfer FC HBA Manager 5-12 SN0054651-00 F S LUN Icons and T ext The FC/CNA HBA tree indicates the LUN number (LUN n ). For example: LUN (0) LUN icons indicate the following: LUN online.
Getting S tarted Getting Hel p SN0054651-00 F 5-13 A V iewing the Help System Y ou can view the application online help for the SANsurfer FC HBA Manager at any time using one of the following methods: T o view the application help from the main window , point to the Help me nu on the menu bar and click Browse Content s .
Getting S tarted Getting Help 5-14 SN0054651-00 F S S p ecifying the Help Browser Follow these steps t o specify the Web browser (Internet Explorer or Firefox, for example) that SANsurfer FC HBA Manage r launches when you open the help system (see “V iewing the Help System” on page 5-13 ): T o specify a browser: 1.
Getting S tarted Getting Hel p SN0054651-00 F 5-15 A V iewing SANsurfer FC HBA Manager T ool Information The About box shows the product ve rsion n umber and QLogic copyright information. T o view information about SANsurfer FC HBA Manager: 1. On the SANsurfer FC HBA Manager main window Help menu, click About .
Getting S tarted Setting SANsurfer FC HBA Manager Security 5-16 SN0054651-00 F S Setting SANsurfer FC HBA Manager Security SANsurfer FC HBA Manager security ensures that adapter configuration changes require password authorization.
Getting S tarted Setting SANsurfer FC HBA Manager Security SN0054651-00 F 5-17 A Figure 5-5 Security Page 3. Under Host Access , verify that you have adminis trator or root privileges for the selected host by entering the syst em login an d password you use to access the machine: a.
Getting S tarted Setting the W arning Display Option 5-18 SN0054651-00 F S Setting the W arning Display Option Y ou can configure SANsurfer FC HBA Manager to display warning messages when specific conditions occur . T o set the warning disp lay option: 1.
Getting S tarted Setting the Configu ration Change Op tion SN0054651-00 F 5-19 A Setting the Configuration Change Option SANsurfer FC HBA Manager keep s current the devices and the LUNs that the adapter shows.
Getting S tarted Setting Application Event Lo g Options 5-20 SN0054651-00 F S If a configuration change occurs, a message appears, st ating “Would you like to refresh the Configuration for Hostname: <hostname/ip_address>.” Do one of t he following: T o refresh the configuration, click Ye s .
Getting S tarted Setting the HBA Event Log Optio n SN0054651-00 F 5-21 A The Options dialog box op ens ( Figure 5-8 ). Figure 5-8 Options Di alog Box: App Event Log 2. Under App Event Log , type the number of events th at the event log can list in the Log Size box.
Getting S tarted Setting the HBA Event Log Option 5-22 SN0054651-00 F S Right-click the FC/CNA HBA tree, a nd then on the shortcut menu, click Options . Press CTRL+SHIFT+T . The Options dialog box op ens ( Figure 5-9 ). Figure 5-9 Options Dial og Box: HBA Event Log 2.
Getting S tarted Setting Up Automatic Notification by E-mail SN0054651-00 F 5-23 A Setting Up Automatic Notification by E-mail Y ou can automatically send event notifica tions—along with a copy of the current host configuration—by e-mail to a distribu tion list, thus enabling the information to be opened and analyzed from other loca tions.
Getting S tarted Setting the Configuration Policies 5-24 SN0054651-00 F S 6. In the Email Addresses list, type one or more e-mail addresses to be notified.
Getting S tarted Setting the Config uration Policies SN0054651-00 F 5-25 A Figure 5-1 1 Policy Settings Dialog Box 2. Device sharing checking occurs eac h time a configuration change is made to a device.
Getting S tarted Setting the Configuration Policies 5-26 SN0054651-00 F S If you select this policy and this type of sharing is detected , a warning appears. Do one of the following: T o disable access to these devices from other host s that display in the FC/CNA HBA tree, click OK .
Getting S tarted Setting the Config uration Policies SN0054651-00 F 5-27 A Do not allow selected LUN to be enabled (n o LUN sharing allowed) This policy does not enable t he selected LUN. If you select this policy and this type of sharing is detected , a warning appears.
Getting S tarted Setting the Configuration Policies 5-28 SN0054651-00 F S Proceed with LUN configuration . T o accept your selection, click OK . T o close the Shared Device Found dialog box without configuring the device, click Cancel . 4. T o save your settings and close the Policy Settings dialog box, click OK .
Getting S tarted S pecifying the Adapter Driver Settings SN0054651-00 F 5-29 A Figure 5-13 Shared Components Dialog Box 3. Click the shared device or LUN in the left column to view the shared host s in the right column. 4. T o close the Shared Components dialog box and return to the Shared Device Found dialog box, click OK .
Getting S tarted S pecifying the Adapter Driver Settings 5-30 SN0054651-00 F S T o set the adapter driver p arameters: 1. In the SANsurfer FC HBA Manager main window FC/CNA HBA tree, select the adapter . 2. Click the Settings tab to open th e adapter driver Settings p age ( Figure 5-14 ).
Getting S tarted S pecifying the Adapter Driver Settings SN0054651-00 F 5-31 A Figure 5-15 Settings Page (L inux Failover Driver Only) The identifying information includes: Hostname is the name or IP address of the host connected to the adapter . Adapter Model is the QLA2 xxx ad apter model number .
Getting S tarted Refreshing the Host Configuration 5-32 SN0054651-00 F S 4. Under T arget: Binding Options , select one of the following binding options: If you want the driver to bind the t arget ID using the target's WWPN, click Bind by W orld Wide Port Name .
SN0054651-00 F 6-1 6 Performing Diagnostics SANsurfer FC HBA Manager provides end -to-end diagn ostics that allow you to test adapters and the devices to whic h they are connected.
Performing Diagnostics Running Loopback and Re ad/Write Buf fer Diagnostic T ests 6-2 SN0054651-00 F S The following sections provide in formation on these diagnostic tests: “Preparing for Diagn.
Performing Diagnostics Running Loopback and Read/W rite Buffer Diagnostic T ests SN0054651-00 F 6-3 A T o flash the adapter port’ s LED: 1. In the FC/CNA HBA tree, right-click an adapter port. 2. On the shortcut menu, click Flash Beacon . The 2 xxx adapter port's LED begins to flash.
Performing Diagnostics Running Loopback and Re ad/Write Buf fer Diagnostic T ests 6-4 SN0054651-00 F S 3. If the adapter port is connecte d to the fabric through a point-to-point connection (F_Port) and is con nected to a switch, make sure the Connection Options setting is 1 - Point-to-Point Only .
Performing Diagnostics Running Loopback and Read/W rite Buffer Diagnostic T ests SN0054651-00 F 6-5 A T o resume normal adapter operations: 1. Remove the loopback connector from th e adapter connector . 2. Reconnect the cable that you disconnected in “Installing a Loopback Connector” on page 6-4 .
Performing Diagnostics Running Loopback and Re ad/Write Buf fer Diagnostic T ests 6-6 SN0054651-00 F S Running the Loopback T est The loopback test is external to the adapter . If the adapter port is in loop mode, you can run the loopback test with a lo opback connector .
Performing Diagnostics Viewing Adapter Port Transceiver De tails SN0054651-00 F 6-7 A T o run a read/write buffer test: 1. Prepare for the t est (see “Preparing for Diagnostic T esting” on p age 6-2 ). 2. Set the diagnostic test p arameters (see “Setting the Diagnostic T est Parameters” in the help system).
Performing Diagnostics Viewin g Adapter Port T ransceiver Details 6-8 SN0054651-00 F S Port Name indicates the World wide a dapter port name. Port ID indicates the Port ID of the ad apter port. General Page The Genera l page ( Figure 6-1 ) of T ransceiver Details cont ains two sections: Media Information and Diagnos tic Data .
Performing Diagnostics Viewing Adapter Port Transceiver De tails SN0054651-00 F 6-9 A Serial Number . Indicates the vendor serial number for the transceiver device. T ype. Describes the transceiver device based on information that SANsurfer FC HBA Manager reads from the device .
Performing Diagnostics Viewin g Adapter Port T ransceiver Details 6-10 SN0054651-00 F S Det ails Page The Details p age ( Figure 6-2 ) of T ransceiver Details shows det ailed digital diagnostic data from the optical transceiver device.
SN0054651-00 F 7-1 7 T roubleshooting Problems can occur when inst alling and using SANsurfer FC HBA Manager. This section provides troubleshooting informatio n, including: “T roubleshooting T o.
T ro ubleshoot ing T roubleshooting T ools 7-2 SN0054651-00 F S In addition, you can search the QLogic Support knowledge base and user forums to help determine if the even t is generated by the QLogic driver , Microsoft, or other source . Go to http://support.
T roubleshooting T roubleshooting Problems and Solutions SN0054651-00 F 7-3 A Solaris Messages File For Solaris SP ARC/x86 systems, the Solaris messages file is the main source of information for device driver problems and event s. Device drivers usually indicate only status by logging events in the Solaris messages file.
T ro ubleshoot ing T roubleshooting Problems and Solutions 7-4 SN0054651-00 F S Inst allation Issues T able 7-1 lists pr oblems that can occur when in stalling SANsurfer FC HBA Manager, and provides possible causes and solutions. T able 7-1. Troubleshootin g: Installation Issues Problem Cause and Solution Installati on does not run.
T roubleshooting T roubleshooting Problems and Solutions SN0054651-00 F 7-5 A User Interface and Remote Agent Issues T able 7-2 lists problems related to the SANsurfer FC HBA Manager user interface and remote agent, and provides possible causes and solutions.
T ro ubleshoot ing T roubleshooting Problems and Solutions 7-6 SN0054651-00 F S SANsurfer FC HBA Mana ger user interface cannot disco n- nect from a remote host. Cause : The qlremote agent service has stopped or is unable to est ab- lish a network link.
T roubleshooting T roubleshooting Problems and Solutions SN0054651-00 F 7-7 A SANsurfer FC HBA Mana ger user interfa ce does no t auto- matically refresh.
T ro ubleshoot ing T roubleshooting Problems and Solutions 7-8 SN0054651-00 F S Functional Issues T able 7-3 lists functional problems that may occur with using SANsurfer FC HBA Manager, and provides possible causes and solutions. T able 7-3. Troubles hooting: Functional Issues Problem Cause and Solution Unable to create failover con- figuration.
T roubleshooting T roubleshooting Problems and Solutions SN0054651-00 F 7-9 A Unable to display adapter Information, Adapter Port S ta- tistics, Device List, or Link St a t u s .
T ro ubleshoot ing V erifying that the Adapte r Driver is Installed 7-10 SN0054651-00 F S V erifying that the Adapter Driver is Inst alled If SANsurfer FC HBA Manager is having trouble connecting to the local host, follow the procedure for your operating system to verify that the adapter driver is installed.
T roubleshooting V erifying that the Adap ter Driver is Installed SN0054651-00 F 7-1 1 A The DNS or the local host file may co ntain an incorrect IP address for the host name. Use the ping command to ping the host name, and then verify that the correct IP address is translated from t he name.
T ro ubleshoot ing V erifying that qlremote is Inst alled and Running 7-12 SN0054651-00 F S T o verify that the adapter driver is inst alled on Solaris SP ARC/x86: 1. T ype the following command and then press ENTER : modinfo | grep qla 2. The entries, if they appear , are t he installed QLogic adapter d rivers.
T roubleshooting V erifying that qlremote is Installed and Running SN0054651-00 F 7-13 A T o verify that qlremote is inst alled and running on NetW are: 1. At the server command prompt, type the followin g command and then press ENTER : modules q* 2. V erify that qlremote.
T ro ubleshoot ing T racing SANsurfer FC HBA Manag er and Agent Activity (Debug) 7-14 SN0054651-00 F S Alternate Macintosh procedure: 1. Go to the SANsurfer installation folder . 2. T ype the following command and then press ENTER : ./qlremote -v 3. V erify that the appropriate network protocol is running.
T roubleshooting T racing SANsurfer FC HBA Manager and Agent Activity (Debug) SN0054651-00 F 7-15 A Figure 7-2 Local.properties File 2. Edit the agent.properties file, wh ich is located where SANsurfer is installed. Chan ge the following property: ( See Figure 7-3 .
T ro ubleshoot ing T racing SANsurfer FC HBA Manag er and Agent Activity (Debug) 7-16 SN0054651-00 F S Edit the file so that the information appears on the console. Cha nge the following properties: lax.stderr.redirect=console lax.stdout.redirect=console lax.
T roubleshooting T racing SANsurfer FC HBA Manager and Agent Activity (Debug) SN0054651-00 F 7-17 A Figure 7-4 SANsurfe r . lax File Example.
T ro ubleshoot ing T racing SANsurfer FC HBA Manag er and Agent Activity (Debug) 7-18 SN0054651-00 F S 4. If you are using a Windows system, fo llow these steps to change the height of the screen buf fer: a. On the Windows Start menu, point to Program s , point to Accessories , and then click Command Prompt .
T roubleshooting T racing SANsurfer FC HBA Manager and Agent Activity (Debug) SN0054651-00 F 7-19 A Exporting or Saving Agent Activity Logs This section provides information about: “Agent Logs b.
T ro ubleshoot ing T racing SANsurfer FC HBA Manag er and Agent Activity (Debug) 7-20 SN0054651-00 F S For Macintosh: # / installation folder /qlremote > /AgentOutput.txt 2>&1 5. Open a second terminal to st art the SANsurfer FC HBA Manager user interface.
T roubleshooting T racing SANsurfer FC HBA Manager and Agent Activity (Debug) SN0054651-00 F 7-21 A 5. Open a second terminal to st art the SANsurfer FC HBA Manager user interface. Connect to the host with SANsurfer FC HBA Manager. 6. On the terminal you opened in St e p 1 , press CTRL+C to stop the qlremote agent.
T ro ubleshoot ing T racing SANsurfer FC HBA Manag er and Agent Activity (Debug) 7-22 SN0054651-00 F S Notes.
SN0054651-00 F A-1 A Frequently Asked Questions T able A -1 lists some frequently asked questions (F AQs) about SANsurfer FC HBA Manager. For additional F AQs and other information, visit the QLogic su pport Web site, suppo rt.qlogic.com . T able A-1.
Frequently Asked Que stions A-2 SN0054651-00 F S Notes.
SN0054651-00 F B-1 B Shortcut Keys What are shortcut keys ? Y ou can quickly accomplish tasks you perform frequen tly by using shortcut keys : one or more keys you press on the keyboa rd to complete a task. Ta b l e B - 1 lists the shortcut keys available SANsurfe r FC HBA Manager and the purpose of each.
Shortcut Keys B-2 SN0054651-00 F S CTRL+SHIFT+Z Collect config/logs CTRL+SHIFT+T Set options CTRL+SHIFT+M Set e-mail CTRL+SHIFT+B Set broadcast CTRL+SHIFT+P Set policies CTRL+G Launch Ge neral Configu.
SN0054651-00 F Glossary-1 Glossary Adapter See HBA and CNA . AL_P A A rbitrated L oop_ P hysical A d dress. This is a low-level address on the FC loop. Arbitrated loop A non-point-to-point circular topolog y that connects two or more p orts, but only two ports can commun icate at one time.
SANsurfer FC HBA Manage r User ’s Guide Management T ool for QLogic FC and FCoE Adap ters Glossary-2 SN0054651-00 F S Device A computer subsystem, such an adapter card, which mediates dat a in a computer network. The term “device” is used inter- changeably with “targe t” and “target device”.
SN0054651-00 F Glossary-3 SANsurfer FC HBA Manager User’s Guide Management T ool for QLogic FC and FCoE Adapte rs A Lower Layer is the SCSI adapter driver . It communicates directly to the SCSI adapter . Echo diagnostic test T est that transmits a received signal back to the sender to verify the integrit y of the device.
SANsurfer FC HBA Manage r User ’s Guide Management T ool for QLogic FC and FCoE Adap ters Glossary-4 SN0054651-00 F S HBA port beacon A SANsurfer FC HBA Manager feature that enables you to flash th e adapter's LED to locate the adapter in your computer .
SN0054651-00 F Glossary-5 SANsurfer FC HBA Manager User’s Guide Management T ool for QLogic FC and FCoE Adapte rs A NIC N etwork I nterface C ontroller . A computer circuit board or card that is inst alled in a computer so that it can be connected to a network.
SANsurfer FC HBA Manage r User ’s Guide Management T ool for QLogic FC and FCoE Adap ters Glossary-6 SN0054651-00 F S SCSI S mall C omputer S ystem I nterface. A hardware bus specification and a packet-oriente d protocol specification for communicating on that bus.
SN0054651-00 F Index-1 Index A About box 5-15 access password changing 5-16 default 5-16 requirement for 5-16 adapter .properties file 7-9, 7-19, 7-20 adapters 5-9 driver settings, specifying 5-29 eve.
SANsurfer FC HBA Manage r User ’s Guide Management T ool for QLogic FC and FCoE Adap ters Index-2 SN0054651-00 F S configuration parameters. See driver parameters configurations cluster system confi.
SN0054651-00 F Index-3 SANsurfer FC HBA Manager User’s Guide Management T ool for QLogic FC and FCoE Adapte rs A E EFI-UTIL utility 2-9 e-mail notifications, setting up automatic 5-23 Email Settings.
SANsurfer FC HBA Manage r User ’s Guide Management T ool for QLogic FC and FCoE Adap ters Index-4 SN0054651-00 F S host configuration, refreshing 5-32 connecting to automatically 5-3, 5 -4 events, viewing 5-7, 5-8 icons, meaning of 5-9 status 5-9 status, viewing (T opology page) 5-5 host group file (.
SN0054651-00 F Index-5 SANsurfer FC HBA Manager User’s Guide Management T ool for QLogic FC and FCoE Adapte rs A media Glossary-4 memory requirement 3-1 messages file Linux 7-2 Solaris SP ARC/x86 7-3 miniport driver Glossary-2 miniport driver , error logging 7-2 modules.
SANsurfer FC HBA Manage r User ’s Guide Management T ool for QLogic FC and FCoE Adap ters Index-6 SN0054651-00 F S Refresh button, updating host and adapters 5-8 refreshing the host configuration 5-.
SN0054651-00 F Index-7 SANsurfer FC HBA Manager User’s Guide Management T ool for QLogic FC and FCoE Adapte rs A target s binding options 5-32 display option s 5-31 technical support xiv knowledge base, searching 7-2 user forums, searching 7-2 tests loopback 6-6 read/write buf fer 6-6 running 6-1 tirpc.
SANsurfer FC HBA Manage r User ’s Guide Management T ool for QLogic FC and FCoE Adap ters Index-8 SN0054651-00 F S Notes.
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© 2009 QLogic Corporation. Specifications are subject to chang e without notice. All rights rese rved worldwide. QLogic and the Q Lo gic logo are registered trademarks of QLogic Corporation. All other b rand and product names are trademarks or registered tr ademarks of their respective owners.
SN0054651-00 F 1 SANsurfer FC HBA Manager User’s Guide Management T ool for QLogic FC and FCoE Adapte rs A 2-1 Single-Ported (Non-failover) Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 2-2 Simple Failover Configuration .
2 SN0054651-00 F SANsurfer FC HBA Manage r User ’s Guide Management T ool for QLogic FC and FCoE Adap ters S 5-15 Settings Page (Linux Failover Driver Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-31 6-1 T ransceiver Details Page: General Page .
SN0054651-00 F 1 SANsurfer FC HBA Manager User’s Guide Management T ool for QLogic FC and FCoE Adapte rs A 2-1 Available Driver Feature s by Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 4-1 Configuration Option Installation Requirement s .
2 SN0054651-00 F SANsurfer FC HBA Manage r User ’s Guide Management T ool for QLogic FC and FCoE Adap ters S.
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