Instruction/ maintenance manual of the product 500L Acer
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AcerAltos 500L User’s Guide.
ii Copyright Copy right 1999 by Acer Inc orporated. All rights res erved. No part of this publication may be reproduced, transm itted, transcr ibed, stored in a retrieval system , or translated in.
iii IMPORTANT SAFETY INSTRUCTIONS 1. Read these instru ctions car efully. Save these instruct ions f or future reference. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol c leaners.
iv 9. Do not allow any thing to rest on the power cord. Do not locate this product where persons will walk on the cord. 10. If an extens ion cord is used with this pr oduct, mak e sure that the total ampere r ating of the equipm ent plugged into the extension cord does not exceed the extension c ord am pere rating.
v 15. W arning! Battery may explode if not handled properly. Do not recharge, dis assem ble or dis pose of in f ire. Keep away from children and dispose of used battery promptly. 16. Use only the proper ty pe of power supply cord set (provided in y our keyboard/manual ac cessories box) for this unit.
vi FCC Class B Radio Frequency Interference S tatement Note: This equipment has been tested and f ound to c om ply with the limits f or a Class B digital device, pur suant to Part 15 of FCC Rules. T hese limits are designed to pr ovide reas onable protec tion against harm ful interfer ence in a residential ins tallation.
vii About this Manual Getting Started This user’s guide aim s to give y ou all the necessa ry inform ation to enable you to operate the AcerAltos 500L system. Manual Structure Chapter 1 System Housing This chapter descr ibes the assem bly and disassem bly of the system housing.
viii Conventions The following are the conventions used in this manual: Text entered by user Represents text input by the user. Option Items Represents options that you can select on the screen. , , , etc. Represent the actual keys that you have to press on the keyboard.
ix Table of Contents Chapter 1 System Housing Standalone System .......................................................................1-1 Features ........................................................................................1-2 Front Panel .
x Installing a Pentium II Processor ................................... 2-11 Removing a Pentium II Processor ................................. 2-13 Memory Upgrade ........................................................................ 2-15 Memory Configurations .
xi Serial Port 2 .....................................................................3-7 Parallel Port .....................................................................3-7 PS/2 Mouse ...............................................................
xii Num Lock After Boot ..................................................... 3-25 Memory Test ................................................................. 3-25 Configuration Table ....................................................... 3-25 Boot from LANDesk Service Agent .
Chapter 1 System Housing 1-1 Chapter 1 System Housing This chapter describes the f eatures of the system hous ing and tells y ou how to install the basic system com ponents such as disk dr ives, a system board, or expansion boards . Descr iptive illustr ations accompany the installation procedures.
1-2 AcerAltos 500L User’s Guide Features Front Panel Keylock Panel Door.
Chapter 1 System Housing 1-3 Rear Panel Power Supply Power Socket COM port slots Expansion Port Slots Expansion Slots SCSI Expansion Slots Housing Fan System Board connectors.
1-4 AcerAltos 500L User’s Guide Internal Structure The f igure below shows the hous ing internal s tr uct ure and s om e of the basic system components.
Chapter 1 System Housing 1-5 Opening the Housing Panels Front Panel Unlock the housing with the key and then pull the panel to access the drive trays. Keylock.
1-6 AcerAltos 500L User’s Guide Left Panel To remove the left panel: 1. Use a screw driver to r emove the two sc rews secur ing it to the rear panel.
Chapter 1 System Housing 1-7 Installing Disk Drives Turn off the power switch and unplug the power cord befor e installing or removing disk drives. 3.5-inch Floppy Drive To install a 3.5-inch floppy drive: 1. Open the fr ont panel and rem ove the left panel of the housing.
1-8 AcerAltos 500L User’s Guide 5.25-inch Drives To install a CD-ROM or other 5.25-inch drives: 1. Open the fr ont panel and rem ove the left panel of the housing. See the Opening the Housing Panels section for more information. 2. Detach the 5.25-inch drive bracket (2 piec es) by removing the screws from the housing.
Chapter 1 System Housing 1-9 Hard Disk Drives To ins tall a 3.5-inch hard dis k dr ive or other 3.5-inc h drives to the 5.25- inch drive bay: 1. O pen the front panel and the left panel of the system. See the Opening the Housing Panels section for more information.
1-10 AcerAltos 500L User’s Guide 4. Insert the drive tr ay into the drive bay and sec ure it with two screws. 5. Connect the signal and power cables to the drive. Installing Expansion Cards To install an expansion card: 1. Locate an empty PCI, ISA, or AGP slot on the sy stem board and then rem ove its expans ion slot brack et.
Chapter 1 System Housing 1-11 2. Insert an PCI, ISA, or AGP card into the slot. Mak e sure that the card is properly seated. 3. Secure the PCI car d to the housing with the screw. W hen you turn on the sy stem, BIOS autom atically detects and assigns r esources to these expansion cards.
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Chapter 2 System Board 2-1 Chapter 2 System Board This high-perfor m ance system boar d supports the Intel Pentium II CPU running at speeds r anging from 233 to 400 MHz.
2-2 AcerAltos 500L User’s Guide Major Components The system board has the following major components: • Exclusive slot for Intel Pentium II processor • Three DIMM s ock ets that accept 16- , 32-.
Chapter 2 System Board 2-3 System Board Layout 1 PS/2 mouse port 2 PS/2 keyboard port 3 USB connectors 4 Serial port 2 5 Parallel port 6 Serial port 1 7 BIOS 8 ISA slots 9 PCI slots 10 AGP slot 11 Bat.
2-4 AcerAltos 500L User’s Guide Jumpers and Connectors Jumper and Connector Locations The blackened pin of a jumper or connec tor represents pin 1..
Chapter 2 System Board 2-5 Jumper Settings Jumper Setting Function Password Security JP3 1-2 2-3* Check password Bypass password BIOS JP4 1-2* 2-3 Acer OEM Connector Functions The table below lists the dif ferent c onnectors on the system boar d and their respective functions.
2-6 AcerAltos 500L User’s Guide Connector Function CN16 Power switch CN19 Housing fan connector CN20 Audio line-in connector (reserved * ) CN21 Modem Ring-In wake up connector (reserved*) CN22 Turbo.
Chapter 2 System Board 2-7 ESD Precautions Alway s observe the f ollowing ESD (elec trostatic dis charge) precautions before installing any system component: 1. Do not rem ove any sy stem component fr om its packaging unles s you are ready to install it.
2-8 AcerAltos 500L User’s Guide Installing the Pentium II Processor The following section will brief ly explain and illustrate how to inst all the Pentium II processor. You have to attached the fan sink before installing the Pentium II proces sor into the system board.
Chapter 2 System Board 2-9 Follow these steps when installing the fan sink and fan into the Pentium II processor module: 1. Remove the thermal tape protector at the back of the fan sink. 2. Insert the wide clip ends into the wide holes on the process or and the narrow clip ends into the narrow holes.
2-10 AcerAltos 500L User’s Guide 3b. Using y our fingers, push down the m etal brack ets until they click into the CPU cartridge and then pus h the m etal brac ket handles to lock the metal brackets into place.
Chapter 2 System Board 2-11 Installing a Pentium II Processor Follow these steps to install a Pentium II pr ocessor into the sock et on the CPU board. 1a. Place the retention mechanism over the pr ocessor sock et on the CPU board. Secure it with the scr ews that cam e with the package.
2-12 AcerAltos 500L User’s Guide 2. W ith the process or m odule golden f ingers pointing downward, align the processor to the posts of the retention m echanism then lower it down. The golden fingers of the Pentium II module are slotted suc h that it only fits in one direction.
Chapter 2 System Board 2-13 4. Press the latc hes on the sides to lock the proces sor m odule into place. Removing a Pentium II Processor Follow these steps to rem ove the Pentium II CPU m odule f rom the slot. 1. Unlock the latches that secure the processor module.
2-14 AcerAltos 500L User’s Guide 2. Firmly hold the processor module and pull it out of the socket..
Chapter 2 System Board 2-15 Memory Upgrade The three 168- pin sock ets onboard support SDRAM- ty pe DIMMs only . You may install 16-MB, 32-MB, 64-MB, or 128-MB DIMMs for a maximum 384-MB system memory. The SDRAM DIMMs should work under 3.3 volts ; 5-volt m em ory devices are not supported.
2-16 AcerAltos 500L User’s Guide Bank 0 Bank 1 Bank 2 Total Memory 128 MB 128 MB 256 MB 128 MB 128 MB 128 MB 384 MB Installing a DIMM To ins tall a DIMM, align it with the sock et and press it down until the holding clips secure the DIMM in place. The DIMM socket is slotted to ensur e proper installation.
Chapter 2 System Board 2-17 Removing a DIMM To rem ove a DIMM, press the holding clips on both sides of the s ock et outward to release the DIMM. Place your forefingers on the top of the DIMM before you pres s the holding clips to gently disengage the DIMM from the socket.
2-18 AcerAltos 500L User’s Guide Reconfiguring the System Reconfigure the system after installing or removing DIMMs. Follow these steps to reconfigure the system: 1. Reboot the system. A m em ory error m ess age appears , indicating that the total memory does not match the value stored in CMOS.
Chapter 2 System Board 2-19 Error Messages Do not continue using the computer if you receive an error m ess age of any ty pe. Note the m essage and tak e corrective ac tion. T his section describes the types of error m ess ages and lis ts their cor responding corrective measures.
2-20 AcerAltos 500L User’s Guide Message Action Diskette Drive Error Check the CMOS settings in Setup and the diskette drive cable connections. Diskette Drive A Type Mismatch Run Setup and select the proper drive type. Diskette Drive B Type Mismatch Run Setup and select the proper drive type.
Chapter 2 System Board 2-21 Message Action Memory Size Mismatch CPU Clock Mismatch Check the memory size based on the system specifications. Check the internal cable connections. If you are sure that connections and values are correct, ignore the message.
2-22 AcerAltos 500L User’s Guide Correcting Error Conditions As a general rule, if an error m essage s ay s "Pres s F1 to continue," it is caused by a configuration problem , which can be easily corrected. An equipment m alf unction is mor e likely to cause a fatal er ror, i.
Chapter 3 BIOS Utility 3-1 Chapter 3 BIOS Utility Most systems are already configured by the manuf acturer or the dealer. There is no need to run Setup when star ting the com puter unless you get a Run Setup message. The Setup progr am loads conf iguration values into the battery -back ed nonvolatile me mory called CMOS RAM.
3-2 AcerAltos 500L User’s Guide Entering Setup To enter Setup, s im ultaneously press the key com bination ++. You must pr ess ++ w hile the system is booting.
Chapter 3 BIOS Utility 3-3 • System Information • Product Information • Disk Drives • Onboard Peripherals • Power Management • Boot Options • Date and Time • System Security • Advanc.
3-4 AcerAltos 500L User’s Guide System Information The following screen appear s if you select System Inf orm ation fr om the Main menu: System Information Processor ........................... Pentium II Processor Speed ..................... 300 MHz Internal Cache Size .
Chapter 3 BIOS Utility 3-5 Processor The Proc essor param eter spec ifies the type of proc essor cur rently installed in your sy stem . The s y stem s upports Intel Pentium II processors. Processor Speed The Proc essor Speed param eter specif ies the speed of the pr ocessor currently installed in your sy stem.
3-6 AcerAltos 500L User’s Guide IDE Primary Channel Master This param eter spec ifies the c urrent conf iguration of the IDE device connected to the master port of the primary IDE channel. IDE Primary Channel Slave This param eter spec ifies the c urrent conf iguration of the IDE device connected to the slave port of the primary IDE channel.
Chapter 3 BIOS Utility 3-7 Serial Port 1 This parameter shows the serial port 1 address and IRQ setting. Serial Port 2 This parameter shows the serial port 2 address and IRQ setting. Parallel Port This parameter shows the parallel port address and IRQ setting.
3-8 AcerAltos 500L User’s Guide Product Information The Produc t Inform ation c ontains the general data about the s y stem , such as the product nam e, serial num ber, BIOS ver sion, etc. T his inform ation is necessar y for tr oubleshooting ( may be r equired when asking for technical support).
Chapter 3 BIOS Utility 3-9 Main Board S/N This parameter specifies the system board’s serial number. System BIOS Version This parameter specifies the version of the BIOS utility. DMI BIOS Version This param eter specif ies the vers ion of the DMI (Desk top Management Interf ac e) BIOS version.
3-10 AcerAltos 500L User’s Guide Disk Drives Select Disk Drives to input configuration values for disk drives. The following screen shows the Disk Drives menu: Disk Drives Diskette Drive A ....................... [xx-MB, xx-inch] Diskette Drive B ..
Chapter 3 BIOS Utility 3-11 LS-120 Drive Compatible As This parameter allows y ou not only to enable the LS-120 device installed in your sy stem , but also to spec ify the function of the device. The setting affects how BIOS will detect the device. Possible settings are: • Normal In this s etting, BIOS does not suppor t the LS-120 drive.
3-12 AcerAltos 500L User’s Guide IDE Primary Channel Slave This parameter lets y ou configure the hard dis k drive c onnected to the slave port of IDE channel 1. IDE Secondary Channel Master This parameter lets y ou configure the hard dis k drive c onnected to the master port of IDE channel 2.
Chapter 3 BIOS Utility 3-13 This param eter lets you specify the ty pe of hard disk installed in your system. If you w ant BIOS to autom atically configure your hard disk, sele ct Auto . If you know your hard disk type, y ou can enter the setting manually.
3-14 AcerAltos 500L User’s Guide Hard Disk Block Mode This function enhanc es disk perf orm ance depending on the har d disk in use. If you set this par am eter to Auto , the BIO S utility automatically detects if the installed hard dis k dr ive supports the Bloc k Mode function.
Chapter 3 BIOS Utility 3-15 Set this param eter to Enabled to enable the DMA m ode for the CD- ROM drive. T his im proves the system perf orm ance since it allows direct m em ory access to the CD-ROM. T o deactivate the func tion, set the parameter to Disabled .
3-16 AcerAltos 500L User’s Guide Onboard Peripherals The Onboard Per ipheral Configuration allows you to configure the onboard com m unication ports and the onboar d devic es. Selec ting this option displays the following screen: Onboard Peripherals Serial Port 1 .
Chapter 3 BIOS Utility 3-17 The Base Addres s and IRQ parameters for each port are configurable only if the por t is enabled. Parallel Port This parameter allows you to enable or disable the parallel port. Base Address This function lets y ou set a logical bas e addres s f or the parallel port.
3-18 AcerAltos 500L User’s Guide Setting Function Standard and Bidirectional Allows normal speed operation in a two- way mode Enhanced Parallel Port (EPP) Allows bidirectional parallel port operatio.
Chapter 3 BIOS Utility 3-19 Onboard Device Settings Floppy Disk Controller .............. [Enabled ] IDE Controller ...................... [Both ] PS/2 Mouse Controller ............... [Enabled ] USB Host Controller ................. [Disabled] USB Legacy Mode .
3-20 AcerAltos 500L User’s Guide SMBus Interrupt (IRQ9) The System Managem ent Bus (SMBus) is used f or contr olling and getting inform ation from devices on a m otherboard. It was designed for hybrid devices based on analog semic onductor technologies and with limited digital capabilities .
Chapter 3 BIOS Utility 3-21 Power Management The Power Managem ent menu allows you to configure the s y stem power-management feature. The following screen shows the Power Managem ent param eters and their default settings: Power Management Power Management Mode .
3-22 AcerAltos 500L User’s Guide System Sleep Timer This param eter s ets the s ystem to the lowest power-s aving m ode af ter a specified period of inactivity. Any k eyboard or mous e action or any activity detected from the IRQ channels resumes system operation.
Chapter 3 BIOS Utility 3-23 Boot Options This option allows you to specify your preferred setting for bootup. The f ollowing screen appears if you select Boot O ptions f rom the Basic Configuration menu: Boot Options Boot Sequence 1 st [Floppy Disk] 2 nd [Hard Disk ] 3 rd [IDE CD-ROM ] First Hard Disk Drive .
3-24 AcerAltos 500L User’s Guide • 3 rd . If the 1 st and 2 nd searches fail then it boots from this drive. BIOS will display an error m es sage if the dr ive(s) s pecif ied are not bootable. First Hard Disk Drive This parameter specif ies whether the BIOS utility will boot from an EIDE hard disk drive or a SCSI hard dis k dr ive.
Chapter 3 BIOS Utility 3-25 Num Lock After Boot This param eter allows you to activate the Num Lock f unction upon booting. The default setting is Enabled . Memory Test W hen set to Enabled , this parameter allows the system to perfor m a RAM test during the POST routine.
3-26 AcerAltos 500L User’s Guide Date and Time The real-tim e clock keeps the system date and tim e. After s etting the date and time, y ou do not need to enter them every time you turn on the sy stem .
Chapter 3 BIOS Utility 3-27 Time Highlight the items in the T im e param eter and pres s or to set the time following the hour-minute-second format. Valid values for hour, minute, and second are: • .
3-28 AcerAltos 500L User’s Guide System Security The Setup progr am has a num ber of secur ity featur es to prevent unauthorized access to the system and its data. The following screen appears if you select System Sec urity from the Main menu: System Security Setup Password .
Chapter 3 BIOS Utility 3-29 Setup Password Enter your new Setup Password twice. Setup Password may be up to 7 characters long. Enter Password .................. [xxxxxxx] Enter Password again ............ [xxxxxxx] Set or Change Password 3. T y pe a password in the Enter Password field.
3-30 AcerAltos 500L User’s Guide 1. Turn off and unplug the computer. 2. Open the computer hous ing and set JP3 to 1-2 (c heck pass word) to check the password f unction. See Jum pers and Connector s in Chapter 1 for the location of JP3. 3. Close your computer’s housing and reboot your system.
Chapter 3 BIOS Utility 3-31 2. Open the com puter hous ing and set JP3 to 2-3 (Bypass password) to by pas s the pas sword function. See Jum pers and Connectors in Chapter 1 for the location of JP3. 3. Close your computer’s housing and reboot your system.
3-32 AcerAltos 500L User’s Guide Power-on Password Enter your new Power-on Password twice. Power-on Password may be up to 7 characters long. Enter Password .................. [ ] Enter Password again ............ [ ] Set or Change Password Operation Mode This function lets y ou enable or disable the pass word prom pt display.
Chapter 3 BIOS Utility 3-33 Normal Hard disk drive functions normally Write Protect All Sectors Disables the write function on all sectors Write Protect Boot Sector Disables the write function only on.
3-34 AcerAltos 500L User’s Guide Advanced Options Advanced Options c onfiguration is available only in the Advanced Level. The Advanced Options configur ation menu allows you to configure the system memory, PCI device settings, and CPU frequency.
Chapter 3 BIOS Utility 3-35 Memory/Cache Options Internal Cache(CPU Cache) ........... [Enabled ] External Cache ...................... [Enabled ] Cache Scheme ...................... Write Back Memory at 15MB-16MB Reserved for ... [System] Memory Parity Mode .
3-36 AcerAltos 500L User’s Guide Memory Parity Mode This param eter allows you to enable or disable the ECC (Err or Check ing and Correction) feature. The ECC f eature enables BIO S to detect and corr ect data error s. Disable this par am eter if you want to disregard the function.
Chapter 3 BIOS Utility 3-37 PCI Slots W hen y ou set the PCI IRQ Setting param eter to Auto , these param eters spec ify the auto-assigned interrupt f or each of the PCI devices. If y ou set the PCI IRQ Setting param eter to Manual , you need to specif y the interrupt that you want to assign for each PCI device installed in your system.
3-38 AcerAltos 500L User’s Guide Some VGA cards have requir ed settings for this feature. Check y our VGA car d manual before setting this parameter.
Chapter 3 BIOS Utility 3-39 CPU Frequency Bus Frequency ................ 66/100 MHz CPU Multiple ................. [3] Processor Speed .............. xxx MHz Bus Frequency The bus frequenc y refers to the speed by w hich data is trans ferr ed between internal com puter com ponents and the CPU or the m ain mem or y of the CPU.
3-40 AcerAltos 500L User’s Guide Load Default Settings Use this option to load the default settings f or the optim ized sy stem configur ation. W hen you load the default settings, s ome of the param eters are gr ay ed-out with their fixed s ettings.
Chapter 3 BIOS Utility 3-41 Abort Settings Change Use this option to disregard your changes to the BIO S and reload your previous settings. The following dialog box appears when y ou s elect Abort Set.
3-42 AcerAltos 500L User’s Guide Exit Setup Exam ine the s ystem c onf igur ation values . W hen you are s atisf ied that all the values are cor rect, write them down. Stor e the recor ded values in a safe plac e. In the future, if the battery loses power or the CMO S chip is dam aged, you will know what values to enter when y ou rerun Setup.
Chapter 4 SCSI/VGA Combo Card 3-1.
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LCD Module Event Log List A-1.
An important point after buying a device Acer 500L (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Acer 500L yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Acer 500L - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Acer 500L you will learn all the available features of the product, as well as information on its operation. The information that you get Acer 500L will certainly help you make a decision on the purchase.
If you already are a holder of Acer 500L, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Acer 500L.
However, one of the most important roles played by the user manual is to help in solving problems with Acer 500L. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Acer 500L along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center