Instruction/ maintenance manual of the product PP-7000IIUSB POSIFLEX Business Machines
Go to page of 40
Rev.: B1 Aura Series (PP-7000II / PP-7000IIUSB) Thermal Printer IMPORTANT!!!! Please read carefully before using this printer Before opening the Top Hood, make sure there is no paper jam or cutter jam trouble. (Read page 3-4, 3-5 and Warranty Limit in the user’s Manual.
P/N: 19370900050 Federal Communications Commission Radio Frequency Interference Statement This equipm ent has been teste d and found to c omply with the l imits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
i Table Of Contents GETTING STARTED . . . . . . . . . . . . . . . . . . . . . 1 -- 1 CONGRATULATION . . . . . . . . . . . . . . . . . . . . . . 1 -- 1 PRODUCT BRIEFING . . . . . . . . . . . . . . . . . . . . . 1 -- 1 UNPACKING . . . . . . . . . . . . .
ii GENERAL CLEANING . . . . . . . . . . . . . . . . . . . . 3 -- 1 PRINT HEAD CLEANING . . . . . . . . . . . . . . . . . 3 -- 1 TROUBLE SHOOTING . . . . . . . . . . . . . . . . . . . . 3 -- 2 General problems . . . . . . . . . . . . . . . . . . . . . 3 -- 2 Printing problems .
1 - 1 I. GETTING ST ARTED A. CONGRATULATION You have made a very wise decision by purchasing the easy loading; low noise; high resolution; light weight; high reliability thermal printer Aura (PP-7000II & PP-7000IIUSB) series of Posiflex products.
1 - 2 The Aura PP-7000II & PP-7000IIUSB supports a guillotine type auto cutter for paper partial cut and a manual cut mechanism. The Aura series also supports user’s company’s LOGO downloading for superior performance. It even supports some enhancement capability for reminde r function to persons around.
1 - 3 Length of the interface cable depends on whether the order includes the power adaptor. When power adaptor is included, the interface cable is 6 ft long for st and alone application. When the power adaptor is not included in th e order, the interface cable is a shorter one for integrated application in Posiflex POS system.
1 - 4 E. MAIN PARTS ON THE EXTERIOR F r o n t V i e w B o t t o m V i e w Bottom Cover Power LED Error LED Paper Out LED FEED Switch Top Hood Top Cover Hood Release Power Switch Cutter Cover Power Swi.
1 - 5 F. INDICATORS • Power LED: green • Error LED: red • Paper Out LED: red G. OPERATING ENVIRONMENT • Place the printer on a sturdy, level surface. • Choose a place that is well ventilated and free of excessive dust, smoke or fume. • Do not put t he printer under direct sunlight or near a heater.
1 - 6 • Since the paper roll is highl y thermal sensitive, please keep them in a dark place that is 20º and 65% RH when not installed in the printer. • Use a grounded AC power outlet. • Use only the power cord and power adaptor furnished with the printer.
1 - 7 • Use of volatile organic solvents such a s alcohol, ester and ketone on thermal paper can cause discoloration. • Some adhesive tapes on thermal paper may cause discoloration or faded printing. • Use only products ma de from polyethylene, polypropylene or polyester for storage of thermal paper.
.
2 - 1 II. QUICK ST ART-UP A. LOADING PAPER 1. Desk top application 1. Slide the hood lock toward the front of the printer to release the hood. 2. Raise the released hood wide open manually. 3. Drop the thermal paper roll inside the printer in the orienta tion as shown in the picture.
2 - 2 2. When to replace paper Whenever the printer gives paper out signal or a red line appears on the thermal paper, it is the proper timing for replacing the paper.
2 - 3 please adjust in setup window the switch positions both 1, and 2 to ON leaving the rest unchanged as factory default setting . 3. USB connection The USB cable used to conn ect the USB interface .
2 - 4 Follow the wizard and browse to the folder that holds the driver and specify this location for the wizard. Keep on following the wizard and it will come to a “Finish”. The process in “Add/New Hardware Wizard” for Win98 is also very similar to what shown here for Win2000/XP.
2 - 5 Follow the wizard and browse to the folder that holds the driver and specify this location for the wizard again. The process for this stage USB serial port converter driver installation is quite similar to the last stage for the USB printer device driver.
2 - 6 port assignment setup will be required to use the US B printer as if a normal serial printer. The procedures described below may also be engaged any time whenever a re-assignment of the COM port number is required.
2 - 7 the Posiflex USB interface thermal printer will operate the same way as if a RS232 serial printer connected on the COM port specified. Please note that it is allowed to apply more than one Posiflex USB printer in one setup because each Posiflex USB printer may carry different internal ID.
2 - 8 5. Power connection The power connector is a 3 pin jack between the peripheral connector and the parallel connect or for PP-7000II and is at the rightmost for PP-7000IIUSB. Either a Posiflex supplied power adaptor or a printer power cable from a Posiflex POS s ystem can be connected to this connector to supply power for this printer.
2 - 9 The header is printed in text mode and the rest part of this slip is printed in page mode. If FEED button is pressed at this moment, a font table will be printed in text mode again. To exit the test printing, please turn the printer off and on again.
2 - 10 release the fixing screw to adjust the position of sensor head. The acceptable paper roll bobbin outer diameter is between 18 and 22mm. This adjustment allows sensor activation on paper roll overall diameter between 21 and 23.6 mm unless for too light bobbins.
2 - 11 accessory of the printer. If the user uses narrower paper roll and requires more spacer plates, it can be purchased from Posiflex. 4. Paper cutting The paper advance after a protective cut is now set to 12 mm.
.
3 - 1 III. MAINTENANCE GUIDES A. MAINTENANCE GUIDE LINES • Always turn off and disconnect power before opening the cover. • The areas around the print head and motor become very hot during and just after printing, do not touch them.
3 - 2 Before putting back the paper roll for printing, alcohol solvent must be dried completely. D. TROUBLE SHOOTING This section gives solutions to some printer problems you may have.
3 - 3 If there is no paper jam and the print head is not overheated, turn off the printer and wait for ha lf a minute then turn it back on. If the problem still remains, contact a qualified service person. Nothing can be printed with ERROR LED OFF – Try to run self test according to previous chapter to check if the printer itself works properly.
3 - 4 3. Paper Jam Problems Paper is jammed inside the printer – Turn off the printer and open the print hood by re leasing the hood lock. Remove the jammed paper and reinstall the paper roll. Close the hood properly and firmly. Then turn on the printer for operation.
3 - 5 5. Advanced Analysis Tool This printer supports Hexadecimal Dump for experienced user to view exactly what data is receiv ed by the printer. This can be useful in finding software problems. To start the dump mode: Turn off printer; Open print hood; Hold down FEED button while turning printer on; Close the hood .
.
4 - 1 IV. SPECIFICA TIONS A. PRINTER ITEM SPECIFICATION Printing method Thermal sensitive line dot method Effective printing width 64 mm Thermal head configuration 512 dots / line Printing speed 180 mm /sec.
4 - 2 C. POWER ADAPTOR ITEM REQUIREMENT INPUT VOLTAGE 100 V AC ~ 240 V AC INPUT FREQUENCY 50 ~ 60 HZ INPUT CURRENT 1.8 A MAX. @ 115 V AC OUTPUT VOLTAGE + 24 V DC OUTPUT POWER 60 W STATIC LOAD 0 A ~ 2.
5 - 1 V. TECHNICAL INFORMA TION A. INTERFACES 1. Peripheral interface The connector for peripheral control is a 6P6C RJ11 jack with the following pin assignment. The best recommended cash drawers to this connector are Posiflex CR3100, CR3200, CR4000 and CR4100.
5 - 2 B. SETUP WINDOW On bottom cover of the Aura ser ies thermal printer, there is screwed a metal plate for setup window. In this window, there is a 8 position DIP switch for printer setup. Please use proper tool to change the switch setting when necessary.
5 - 3 Switch position 4 defines the handshaking method in serial interface. When it is set to ON, the printer transmits an “XOFF” for busy and sends an “XON” for not bus y. When it is set to OFF, the printer signifies the busy status over hardware signals that can be detected by the host as “DSR” or “CTS”.
5 - 4 Switch Position 1 2 3 4 5 6 7 8 Serial interface w/ auto cutter OFF OFF OFF OFF OFF OFF OFF OFF Parallel interface w/ auto cutter ON ON OFF OFF OFF OFF OFF OFF C. INTERNAL SWITCH There is an extra internal 4 position DIP switch in PP- 7000II for more technical settings.
5 - 5 D. SOFTWARE COMMANDS The Aura thermal printer suppor ts all commands applicable to Epson printer TM-T88II. The only difference is the smoothening command in enlarged text fonts. Please visit our web site http://www.posiflex.com or http://www.posiflex.
5 - 6 This command defines length of beep as m seconds when beep command is received. When m = 0, default applies. ESC ‘p’ m n1 n2: Kitchen bell drive command (m = ‘0’, 0 ≦ n1 ≦ n2 ≦ 255.
5 - 7 E. CHARACTER CODE PAGES Aura PP-7000II & PP-7000IIUSB series support all code pages and international character sets applicable to Epson printer TM-T88.
5 - 8 If any undefined code (<00> to <1F>) or an undefined <ESC>, <FS>, or <GS> command sequence bey ond these tables is received, the code or the sequence of codes will be discarded. (However, when image print data, character registration data, or command parameters are received, they are handled as ordinary data.
An important point after buying a device POSIFLEX Business Machines PP-7000IIUSB (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought POSIFLEX Business Machines PP-7000IIUSB yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data POSIFLEX Business Machines PP-7000IIUSB - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, POSIFLEX Business Machines PP-7000IIUSB you will learn all the available features of the product, as well as information on its operation. The information that you get POSIFLEX Business Machines PP-7000IIUSB will certainly help you make a decision on the purchase.
If you already are a holder of POSIFLEX Business Machines PP-7000IIUSB, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime POSIFLEX Business Machines PP-7000IIUSB.
However, one of the most important roles played by the user manual is to help in solving problems with POSIFLEX Business Machines PP-7000IIUSB. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device POSIFLEX Business Machines PP-7000IIUSB along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
