Instruction/ maintenance manual of the product VMC 1000 Polycom
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2.0 | Ju ly 2010 | 3725-77100-006B Polycom ® Video Media Center (VMC) ™ 1000 Broadcaster Guide.
© 2010 Polycom, Inc. All rights reserv ed. Polycom, Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA No part of this document may be reproduced or transmitted i n any form or by any means, electronic or mechanical, for any purpose, without the ex press written pe rmission of Polycom, Inc.
Contents Polycom, Inc. iii Contents 1 About the VMC 1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About the Polycom VMC 1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Key Polycom VMC 1000 Features .
Polycom VMC 1000 Broadcaster Guide iv Polycom, Inc. Add Complex Presentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Editing Content Repository Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Polycom, Inc. v Setting Encoder Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Adding Program Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Reviewing Program Summary Information . .
Polycom VMC 1000 Broadcaster Guide vi Polycom, Inc..
Polycom, Inc. vii About This Guide This introduction provides a brief overview of the Polycom VMC 1000 Broadcaster Guide , describes the c onventions used in this manual, and explains how to get additional information or support.
Polycom VMC 1000 Broadcaster Guide Documentatio n Set viii Poly com, Inc. Documentation Set The Polycom VMC 1000 Broadca ster Guide is part of the Polycom VMC 1000 documentation set, which includes: • The Polycom VMC 1000 Broadcaster Guide - This document.
Polycom, Inc. 1 1 About the VMC 1000 This chapter explains key concepts ab out the Polycom VMC 1000 appliance as part of the Polycom video conferencing solution.
Polycom VMC 1000 Broadcaster Guide About the Polycom VMC 1000 2 Polycom, Inc. Once a video archive recorded by an RS S device is discovere d by the Polycom VMC 1000, it is transferred from the devi ce to a central repository managed by the Polycom VMC 1000.
About the Polycom VMC 1000 About the VMC 1000 Polycom, Inc. 3 Content Creation and Publishing The Polycom VMC 1000’s user interface for content creation and publication: • Provides you wit h a simple workflow for creating and publishing content to the Polycom VMC 1000 Viewer Portal.
Polycom VMC 1000 Broadcaster Guide Key Concepts 4 Polycom, Inc. Polycom VMC 1000 System Monitoring The Polycom VMC 1000 System Monitoring: • Monitors the VMC 1000’s run-time system parameters including the number of active ses sions, utiliz ed memory, and the average request response time.
Key Concepts About the VMC 1000 Polycom, Inc. 5 Roles Each user is assigned one or more role s, which provide a package of permissions allowing users of the role to perform tasks within the Polycom VMC 1000 user interfa ce.
Polycom VMC 1000 Broadcaster Guide Key Concepts 6 Polycom, Inc. Programs A program is the bottom level of the content hierarchy. A program is a metadata “wrapper” that controls a ccess to resources published using Polycom VMC 1000.
Polycom, Inc. 7 2 Distributing Content This chapter explains how you can add, delete, and manage program media in Polycom VMC 1000 through the Content Repository. For more information about programming, please consult the Polycom VMC 1000 Broadcaster Guide.
Polycom VMC 1000 Broadcaster Guide About the Content Repositor y 8 Polycom, Inc. About the Content Repositor y The Content Repository is a virtual file syst em for all streaming and downloadable resource files listed by user.
Content Repositor y Items Distributing Content Polycom, Inc. 9 • Complex Presentations - A complex presentation combines http based assets (htm , html, css, scr ipt, etc) and vide o files. Exam ples include presentations from Microsoft Pr oducer and the Polycom PRS 2000.
Polycom VMC 1000 Broadcaster Guide Adding a New Folder 10 Polycom, Inc. Adding a New Folder T o add a new folder: 1 Click Programming . 2 Click Content . 3 Select the folde r in which you want t o add a folder. 4 Click Add Fold er at the top of the reso urce listings.
Moving Items Between Folders Distributing Content Polycom, Inc. 11 Moving Items Between Folders T o move items between folders: 1 Click Programming . 2 Click Content .
Polycom VMC 1000 Broadcaster Guide Add Simple Streaming Media 12 Polycom, Inc. 8 From the Upload New Resource page, click th e Browse… button. 9 Select the file to be uploaded from your hard drive or mapped network drives in the pop-up wi ndow and click Open .
Add External Streaming Media Distributing Content Polycom, Inc. 13 6 You must fill in a positive duration va lue for streaming medi a in minutes. For Windows streaming media fil es, th e approximate duration is extracted from the file and entered into the Duration box or you can change this manually.
Polycom VMC 1000 Broadcaster Guide Adding New Downloadable File 14 Polycom, Inc. 7 Specify the height and width of th e video for the external stream. 8 Specify the bitrate of the uploaded fil e. You may use an approximat e value from the pull-down menu, or specify and exact value , which can be text.
Add New External Link Distributing Content Polycom, Inc. 15 5 Click Finish. Add New External Link T o add a new external link: 1 Follow the steps from the “Adding New Content Re pository Items” on page 11. 2 Specify the fully-qualif ied URL to the resource item.
Polycom VMC 1000 Broadcaster Guide Adding New Image 16 Polycom, Inc. 6 Click Save . Adding New Image T o add new image: 1 Follow the steps from the “Adding New Content Re pository Items” on page 11. 2 Enter a Display Name . 3 Enter an optional description for the item.
Adding New Image Distributing Content Polycom, Inc. 17.
Polycom VMC 1000 Broadcaster Guide Adding New Slides 18 Polycom, Inc. Adding New Slides T o add new slides: 1 Follow the steps from the “Adding New Content Re pository Items” on page 11. 2 In the Display Name field, enter the name fo r the slide presentation.
Adding a New Poll Distributing Content Polycom, Inc. 19 Adding a New Poll T o add a new poll: 1 Follow the steps from the “Adding New Content Re pository Items” on page 11. 2 Specify a Display Name . 3 Specify a Description . 4 If you want to add Questions to the Poll at this point, click the Add button, then skip to Step 6.
Polycom VMC 1000 Broadcaster Guide Add Complex Presentation 20 Polycom, Inc. 6 Click the Add button. 7 Specify a Display Name. 8 Specify the Questio n Text. 9 Specify Question Explanation Text. 10 Specify a QuestionType. 11 Enter text for each valid an swer, if available for the Question Type.
Editing Content Repositor y Items Distributing Content Polycom, Inc. 21 3 Specify the presentation Duration 4 Specify where the content item is to be stored by choosing a Storag e Option. 5 Click the Finish button. Editing Content Repositor y Items T o edit Content Repositor y items: 1 Click Programming .
Polycom VMC 1000 Broadcaster Guide Searching the Content Repositor y 22 Polycom, Inc. 5 Click the Delete button. You will be asked to confirm the deletion.
Searching the Content Repositor y Distributing Content Polycom, Inc. 23 3 Click the More button. The Content Reposito ry: Ad vanced Media Search page appears. The attributes available for searching depend upon the configuration of your domain. 4 Enter the keywords and select the attr ibutes you want to search by and click the Search button.
Polycom VMC 1000 Broadcaster Guide Searching the Content Repositor y 24 Polycom, Inc..
Polycom, Inc. 25 3 Creating Polycom VMC 1000 Programs Over view This chapter explains how you can create broadcast programs in Polycom VMC 1000. This chapter contains the following sections: • About Categories • About Channels • About Programs About Categories Categories are containers for channels.
Polycom VMC 1000 Broadcaster Guide About Categories 26 Polycom, Inc. 2 Select Categori es . The Categories menu will appear. 3 Click the Add icon. The Add Category screen will appear.
About Categories Creating Polycom VMC 1000 Programs Polycom, Inc. 27 a Click the Select icon. b Navigate through the Content Repository and select an Image. c Click Save. 7 Click Revert to Defaul t Thumbnail to use the default system image. 8 Edit the category Permissions.
Polycom VMC 1000 Broadcaster Guide About Channels 28 Polycom, Inc. Delete Categories To d e l e t e c a t e g o r i e s : 1 Click Programming . 2 Click Categories . 3 Click the box to the left of the appropriate category. Please make sure that there are no ch annels associat ed with the category before deleting it.
About Channels Creating Polycom VMC 1000 Programs Polycom, Inc. 29 3 Click the Add icon. 4 Specify a category Name . 5 Specify an optional Descriptio n . This description appears on the channe l listing page. It may be truncated by the Polycom VMC 1000 so it displa ys more cleanly within the user.
Polycom VMC 1000 Broadcaster Guide About Channels 30 Polycom, Inc. 9 To enable Employee Generated Content, select the Is EGC Enabled? checkbox. This will allow for up load of content from the Viewer Portal. 10 To replace the default Thumbnail : a Click the Select icon.
About Channels Creating Polycom VMC 1000 Programs Polycom, Inc. 31 3 Click on the channel Name . 4 Edit the channe l properties. 5 Click Save . Delete Channels T o delete channels: 1 Click Programming . 2 Click Channels . 3 Click the box to the left of the appropriate category.
Polycom VMC 1000 Broadcaster Guide Featured Items 32 Polycom, Inc. Featured Items Featured items are channels and progra ms that are prominent ly highlighte d on the initial pages of the Program Browser and listed in the Featured Items section of the View Content page.
Moderate Reviews Creating Polycom VMC 1000 Programs Polycom, Inc. 33 Moderate Reviews If reviews and review moderation are enabled through a domain, the Moderate Reviews tab allows admini strators to approve or unapprove reviews made on content. T o moderate reviews made in the Viewer Por tal: 1 Navigate to Programming > Mo derate Reviews.
Polycom VMC 1000 Broadcaster Guide About Programs 34 Polycom, Inc. 4 Click Add to add additional Attribute Values. 5 Add values for the Key and Name fields for each value to appear in the drop-down menu. 6 Click Save. The Custom Attribute page wi ll now appear during program creation.
About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 35 • Group Association • Encode Only (never available) Based on all the attribut es, a program can be: • Available : Accessible by any Viewer, authenticated or not. •I n c o m p l e t e : Program requires additional in formation before it can be used.
Polycom VMC 1000 Broadcaster Guide About Programs 36 Polycom, Inc. Details If you place your mouse over the Access icon, the Access description displays.
About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 37 About Program T ypes The Polycom VMC 1000 supports the following types of programs: • Automated File Broadcast • Automated Encode.
Polycom VMC 1000 Broadcaster Guide About Programs 38 Polycom, Inc. 4 Click one of the menu options: — Automated File Broadcast — Automated Encoder Broadcas t — Capture Only — Live Broadcas t — On-Demand 5 Use the directions in the followin g sections for edit ing the program type you created.
About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 39 3 Fill in Author, Cop yright, Description s, Keywords (these are optional). If you choose to use a long descripti on, you will be prompted to add an additional description.
Polycom VMC 1000 Broadcaster Guide About Programs 40 Polycom, Inc. Adding Program Assets T o add progr am assets: 1 To add a program image (thumbnail) to be displayed on the Program Browser, click the Select icon in the Image se ction. Clicking the Select button takes you to the Content Repository.
About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 41 4 In the Content Repository, highlight the items you want to add and click the right arrow button to select the items. You can associate more than one streaming file with any program. 5 Click the Save button.
Polycom VMC 1000 Broadcaster Guide About Programs 42 Polycom, Inc. Follow the steps in the sections To select a single CDN for program distribution or in To select an audience for program distribution . T o select a single CDN for program distrib ution 1 From the Edit Program page, cl ick Edit beside Content Deli very .
About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 43 T o select an audience for program distribution 1 From the Edit Program page, cl ick Edit beside Content Deli very . 2 Select the perform audience selection radio button. 3 Select one or more Audie nces.
Polycom VMC 1000 Broadcaster Guide About Programs 44 Polycom, Inc. 2 To require your users to log in to the system before viewing content, check the Login Required box. 3 To make this program a Private Program by requiring a private code, check the Private Program box.
About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 45 Adding Program Information 1 Select a Channel in which to save this program, if prompted. 2 Enter program Name . This name appears to Viewers to identify the program. 3 Fill in descriptions and search keywords (this is optional).
Polycom VMC 1000 Broadcaster Guide About Programs 46 Polycom, Inc. Scheduling a Live From Encoder Progr am 1 Under Start Listing , select when you want the program to begi n being listed on the Program Browser.
About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 47 Setting Encoder Reser vations The section displays the domai n's available studios and encoders and existing reservations for those encoders o n the day you have selected for your broadcast.
Polycom VMC 1000 Broadcaster Guide About Programs 48 Polycom, Inc. 4 In the Content Repository, highlight the items you want to add and click the right arrow button to select the items. 5 Click the Save button. 6 To associate slide media with this prog ram, click the Select icon in the Slides section.
About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 49 Choosing Program Distribution Options You can assign a single CDN to di stribu te your program to your users or you can distribute your prog ram using CDNs associated with an Audience.
Polycom VMC 1000 Broadcaster Guide About Programs 50 Polycom, Inc. 2 For each content type attached to the program (e.g., downloads, streaming media) select a Delivery Option and at least one Access Point 3 Click Next . 4 Click Next . 5 Go to the Setting Program Access section.
About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 51 3 To make this program a Private Program by requiring a private code, check the Private Program box. If user-defined private codes are allowed, you must either enter a code, or click the Generate button to create a random one.
Polycom VMC 1000 Broadcaster Guide About Programs 52 Polycom, Inc. 2 Select a channel in which to save this program if prompted. 3 Fill in descriptions and search keywords (this is optional). The more keywords you enter, the more lik ely your program is to come up in a program search.
About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 53 Setting Encoder Reser vations The section displays the domai n's available studios and encoders and existing reservations for those encoders o n the day you have selected for your broadcast.
Polycom VMC 1000 Broadcaster Guide About Programs 54 Polycom, Inc. Reviewing Program Summar y Infor mation T o review Program Summar y information: 1 Review the summary page for accuracy. Complete Encode Only prog rams are always displayed as Suspended.
About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 55 Setting Up a Automated File Broadcast Program T o set up a Automated File Broadcast program: 1 Under Start Listing , select when you wan t the program to begin being listed on the Program Browser.
Polycom VMC 1000 Broadcaster Guide About Programs 56 Polycom, Inc. 6 Select the U se Embedded Media Player for Media checkbox if you want this program's media content items to be launched in a branded pop-up window. 7 Enter the program duration in minutes.
About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 57 2 For each content type attached to the program (e.g., downloads, streaming media) select a Delivery Option and at least one Access Point 3 Click Next . T o select an audience for program distribution 1 Select the Audience radio button.
Polycom VMC 1000 Broadcaster Guide About Programs 58 Polycom, Inc. Editing an Automated Encoder Broadcast T o edit an Automated Encoder Broad cast program: 1 Click Programming . 2 Click Programs . 3 Click the Program name for the auto mated broadcast program you want to modify.
About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 59 3 Fill in descriptions and search keywords (this is optional). The more keywords you enter, the more lik ely your program is to come up in a program search.
Polycom VMC 1000 Broadcaster Guide About Programs 60 Polycom, Inc. Setting Encoder Reser vations The section displays the domai n's available studios and encoders and existing reservations for those encoders o n the day you have selected for your broadcast.
About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 61 4 In the Content Repository, highlight the items you want to add and click the right arrow button to select the items. 5 Click the Save button. 6 To associate slide media with this prog ram, click the Select icon in the Slides section.
Polycom VMC 1000 Broadcaster Guide About Programs 62 Polycom, Inc. Choosing Program Distribution Options You can assign a single CDN to di stribu te your program to your users or you can distribute your prog ram using CDNs associated with an Audience.
About Programs Creating Polycom VMC 1000 Programs Polycom, Inc. 63 2 For each content type attached to the program (e.g., downloads, streaming media) select a Delivery Option and at least one Access Point 3 Click Next . 4 Go to the Setting Program Access section.
Polycom VMC 1000 Broadcaster Guide About Programs 64 Polycom, Inc. 3 To make this program a Private Program by requiring a private code, check the Private Program box. If user-defined private codes are allowed, you must either enter a code, or click the Generate button to create a random one.
Polycom, Inc. 65 4 Using the Media Editor This chapter explains how to use the Medi a Editor to edit video media used in your programs. This chapter contains the following sections: • About Media Ed.
Polycom VMC 1000 Broadcaster Guide Editing Video Content 66 Polycom, Inc. T o launch the Media Editor: 1 Click the video in the Content Repository. 2 Click the Launch Media Editor button to launch the Media Editor interface. The video downloads and plays rather than streams.
Editing Video Content Using the Medi a Editor Polycom, Inc. 67 The Timeline Area The Timeline Area shows a list of e v ents associated with the video in chronological order.
Polycom VMC 1000 Broadcaster Guide Editing Video Content 68 Polycom, Inc..
Polycom, Inc. 69 5 Creating Repor ts This chapter contains the following sections: • About Reports • About Aggreg ate Program Reports • About Program Reports • Printing Reports From Internet Explorer About Repor ts Reports allow administrators to see in formation and statistics on the use and effectiveness of their streaming media.
Polycom VMC 1000 Broadcaster Guide About Aggregate Program Reports 70 Polycom, Inc. • Media Format Usage Report - This report details the number of megabytes streamed and stored for each media for mat type used. The value for megabytes stored represents the ending storage totals for the selected date range.
About Aggregate Program Reports Creating Reports Polycom, Inc. 71 Expor ting the Entire Repor t 1 A report can exported to a file format by clicking the Export Report (PDF or Excel) button.
Polycom VMC 1000 Broadcaster Guide About Program Reports 72 Polycom, Inc. About Program Repor ts Program Reports are available in HTML format for a particular program or user. These reports are available from th e Program listing page, or the Viewer listing page.
Printing Reports From Inter net Explorer Creating Reports Polycom, Inc. 73 2 Click the Layout tab. 3 Choose Landscape . 4 Click OK . Setting Printing Background Color & Images By default, most browsers do not pr int background colors and background images.
Polycom VMC 1000 Broadcaster Guide Printing Reports From Internet Explorer 74 Polycom, Inc..
An important point after buying a device Polycom VMC 1000 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Polycom VMC 1000 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Polycom VMC 1000 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Polycom VMC 1000 you will learn all the available features of the product, as well as information on its operation. The information that you get Polycom VMC 1000 will certainly help you make a decision on the purchase.
If you already are a holder of Polycom VMC 1000, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Polycom VMC 1000.
However, one of the most important roles played by the user manual is to help in solving problems with Polycom VMC 1000. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Polycom VMC 1000 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
