Instruction/ maintenance manual of the product The Remote Control Polycom
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PolyCom EX User Manual Aug. 18, 2004 v 1.1 Page 1 of 13 USER MANUAL FOR THE PolyCom EX System Prepared by: M. Dreger Edited by: A. Nickoloff, Manager Service Development & Training August 18, 2004 Version 1.1 If you require assistance, please contact the NORTH Network Support Centre at 1-866-480-2255 or support@northnetwork.
PolyCom EX User Manual Aug. 18, 2004 v 1.1 Page 2 of 13 Table of Contents CHAPTER 1 – GENERAL SY STEM INFORMATION ............................ 3 Using The Remote Control ...............................................................................
PolyCom EX User Manual Aug. 18, 2004 v 1.1 Page 3 of 13 C HAPTER 1 – G ENERAL S YSTEM I NFORMATION USING THE REMOTE CONTROL The remote control works very much like a television remote control. The remote control is used to move the camera right and left (pan), up and down (tilt), zoom in and out, adjust the volume and make video calls.
PolyCom EX User Manual Aug. 18, 2004 v 1.1 Page 4 of 13 The Remote Control Back Snap button Directional Home button Volume Zoom button Mute bt t A uto Camera Delete button Number Dot Preset Picture in.
PolyCom EX User Manual Aug. 18, 2004 v 1.1 Page 5 of 13 The Remote Control Buttons Explained 1 Snap Button The snap button allows you to preview and send still images to the far site. 2 Directional Buttons The directional buttons allow you to adjust the camera and navigate through menus.
PolyCom EX User Manual Aug. 18, 2004 v 1.1 Page 6 of 13 17 Preset Button The preset button allows you to store camera positions (when followed b y a number) or delete all stored camera positions. 18 Dot Button The dot button allows you to manually enter a period in an IP address.
PolyCom EX User Manual Aug. 18, 2004 v 1.1 Page 7 of 13 To ensure that the unit has been connected properly to the network, a green “up arrow” for each network connection will appear on the screen. Note: If any of the network connections have not been made, a red “down arrow” will appear.
PolyCom EX User Manual Aug. 18, 2004 v 1.1 Page 8 of 13 Speed Dialing a Frequently Called Site If you call certain site frequently you can use the Speed Dial option to access the six most recent video calls made from your location. To speed dial a frequently called site: 1.
PolyCom EX User Manual Aug. 18, 2004 v 1.1 Page 9 of 13 CAMERA CONTROLS You can control both your camera (Near End) and the camera at the other location (Far End). Near End Camera To adjust your camera, press the NEAR button on the remote control once.
PolyCom EX User Manual Aug. 18, 2004 v 1.1 Page 10 of 13 Camera Presets - Storing It is suggested that all camera presets be done before starting a videoconference. A total of 10 presets are available. Y OUR C AM E R A : The camera icon in the top right corner should be pointing towards you.
PolyCom EX User Manual Aug. 18, 2004 v 1.1 Page 11 of 13 Camera Presets - Deleting Camera presets will remain until they are either changed or deleted. To delete all your presets: 1. Press the PRESET button on your remote. 2. Press the # (number sign) on your remote.
PolyCom EX User Manual Aug. 18, 2004 v 1.1 Page 12 of 13 PICTURE-IN-PICTURE (PIP) During a call on a single-monitor system, the PIP displays the camera view at the Near End.
PolyCom EX User Manual Aug. 18, 2004 v 1.1 Page 13 of 13 C HAPTER 2 – T ROUBLESHOOTING P ROBLEM P OTENTIAL S OLUTION Monitors are black. The system may be in standby mo de. Pick up the touch se nsitive remote control. The Main Menu screen should appear on the main monitor.
An important point after buying a device Polycom The Remote Control (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Polycom The Remote Control yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Polycom The Remote Control - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Polycom The Remote Control you will learn all the available features of the product, as well as information on its operation. The information that you get Polycom The Remote Control will certainly help you make a decision on the purchase.
If you already are a holder of Polycom The Remote Control, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Polycom The Remote Control.
However, one of the most important roles played by the user manual is to help in solving problems with Polycom The Remote Control. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Polycom The Remote Control along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center