Instruction/ maintenance manual of the product CS520A Plantronics
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C S 5 10 A ™ /C S 520 A ™ Wi reless head se t s ystem Us e r g uid e.
2 C ont ents C ont ents W elcome 3 What’s in the box 4 Base and headset basics 5 Accessories 6 Headset set-up 7 Connect your desk phone 8 Connect the power 8 Charge the headset 8 Connect and config.
3 We l co m e Congratulati ons on purchasing your new Plantroni cs produc t. This guide cont ains i nstr uctions for set ting up and using your C S510A /CS520A wireless headset system. Please r efer to the separ ate safet y instru ctions for impor tant pr oduct s afety informat ion prior to installation o r use of the produc t.
4 Wh at ’ s i n t h e bo x T elephone interface cable Power supply Base Headset Model WH350A (binaural) shown - Model WH300A (monaural) available.
5 Ba s e a nd he a dset b a s i c s 1 Call/mute LED 2 Power on/subscription LED 3 Charging LED 4 Subscription button 5 Narrowband/wideband audio switch 6 Power jack 7 Handset lifter/EHS cable jack 8 T.
6 Ac c essor ies 1 Electronic hookswitch cable (EHS) Electronically takes your desk phone handset off the hook. Enables remote call answer/end with your headset.
7 He ad set set -up Y ou r hea dset c om es fu ll y as semb led. Y o u can a dj u st the he ad ba nd f or a bet - ter fi t an d the mo uth piec e f or op ti ma l perform a nc e. Adjust the headband 1 T o adjus t the headband, l engthen or sho rten t he band until it fit s comfort ably .
8 Thi s section de scri bes ho w to c on nect the b ase t o yo ur d esk p hone. Con nect the power Plug one end of th e power supply into the p ower jack on the back of t he base and the ot her end into a work ing power ou tlet. T he power on LED will be s olid white.
9 Co nnect an d c onfi gu re yo ur d esk p hone Ther e are three se t -up options for connec ting the CS510 A / CS5 2 0A to your desk phone. S elect one of the follo wing and continue.
10 Chec k c onfi gu rat ion a nd m ak e a t est ca ll 1 If your desk phon e has a volume control, s et it to mid-r ange. 2 Look at the bottom panel of your base and make sure the default settings are correct.
11 Desk p hone pl u s HL 1 0 l ifter ( sold separa tel y ) NOTE First follo w the steps above for D esk phone (standard ) . 1 Firmly pre ss the handse t lifter pow er cord into the handset lif ter jack . USE 2 While wearing yo ur headset , slide the handset lif ter arm under t he handset until th e lifter base touches th e side of the phone .
12 If you do not hear a dial tone 1 If you do not he ar a dial tone, raise th e lifter heigh t switch to the ne xt highe st positi on. 2 Repeat ste ps 2 to 5 above as neces sar y until you hear a dial tone. 3 When yo u hear a dial tone, se cure the lifter as de scribed in Steps 6 to 8.
13 F or Nortel phones only Desk p hone pl u s EH S c ab le 1 Connec t the end of the EHS cable to the bas e and the other en d to the desk phone as d escribed in the EHS Adapter Get ting Started guid e. NOTE For further inst allation inf ormation, ref er to the EH S Get ting Star ted guide that c ame with your EHS c able or at plantronics .
14 Position your base The minimum recomm ended sep aration be twe en your desk phone and t he base is 15 centi metres. The minimum recomm ended sep aration be twe en the base and compute r is 30 centimetres . Incorrec t positio n can cause noise an d interfere nce problems .
15 Now th at y ou’ve a dj ust ed y ou r hea dset a nd c on nect ed yo ur d esk p hone , rea d thi s section t o le arn a bou t the he ad set fe atu res, how t o use t he c ont rol s an d more.
16 Bat t er y This produc t has a replaceable bat ter y . T o ensur e replacement bat teries m eet Plantro nics high quality s tandards and for optimal per formance , only use replacemen t batter ies provide d by Plantronics.
17 Base ph one butto n and sw itc hes 1 Subscription button The he adset and base t hat came in the box are subscr ibed (connected) to e ach other . However, if you wish to use a n ew headset or n eed to res tore subscription to yo ur current headse t, the units c an be subscribed to e ach other by the follow ing two me thods.
18 2 Wideband/ narrowband audio switc h The CS510A/CS5 2 0A ha s wideband audio , which allows spe ech to sound clearer and m ore natural. If yo ur desk phone is capable of wid eband audio, set t he wideband- narrowband audio switch to yello w for wideband.
19 Pl ac e an o utg oi ng ca l l 1 Wearing your headse t, pres s the headse t call control but ton. 2 Remove th e handset from th e cradle. Y ou will hear a dial tone. NOTE This step will b e automatic if yo u install a lif ter or EH S cable accessor y.
20 Headse t Headset has to be charged too often. T alk time is not as long as stated. Switch the Wideband-Narrowband audio switch to narrowband (black). T alk time performance is significantly degraded even after a full recharge. Battery is wearing out.
Congratulations! The product you have just purchased carries the TCO Certified Headsets 2 label. This means that your headset is designed and manufactured according to some of the strictest performance and environmental criteria in the world.
An important point after buying a device Plantronics CS520A (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Plantronics CS520A yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Plantronics CS520A - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Plantronics CS520A you will learn all the available features of the product, as well as information on its operation. The information that you get Plantronics CS520A will certainly help you make a decision on the purchase.
If you already are a holder of Plantronics CS520A, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Plantronics CS520A.
However, one of the most important roles played by the user manual is to help in solving problems with Plantronics CS520A. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Plantronics CS520A along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
