Instruction/ maintenance manual of the product CS50-USB Plantronics
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User Guide CS50-USB & CS60-USB DECT™ WIRELESS HEADSET SYSTEM.
DIAGRAMS HEADSET 2 7 6 1 5 3 4 FIG.1 FIG.2 FIG.3 11 12 10 8 9 14 15 1 13 16 17 18 FIG.2.1 POWER SUPPL Y BASE UNIT.
DIAGRAMS EARLOOP FIG.3.1 HEADBAND Available as an accessory . FIG.3.2 2.
DIAGRAMS NECKBAND Available only as an accessory . FIG.3.3 3.
DIAGRAMS INST ALLING A REPLACEMENT BA TTERY LISTEN VOLUME ADJUST MUTE FEA TURE FIG.4.1 FIG.5 FIG.4.2 4.
WELCOME www .plantronics.com Thank you for selecting the CS50- USB/CS60-USB Wireless Headset System from Plantronics. The CS50-USB/CS60-USB offers wireless, hands-free headset con- venience and long range work- space mobility . This user guide provides instruc- tions on the installation and usage of your system.
USAGE INSTRUCTIONS 6 DIAGRAM KEY HEADSET 1 Microphone 2 Speaker 3 T alk Button 4 V olume/Mute Control 5 On-line Indicator 6 Charge Contacts 7 Battery Door DESK CHARGER 8 AC P ower Adapter 9 AC P ower .
7 INST ALLING THE PerSonoCall SOFTWARE T o install the software, insert the CD supplied with CS50-USB/CS60-USB . If the CD does not autoplay , then use Windows Explorer to find the file called install.bat, double- click on it and then follow the instructions on-screen.
8 2. USING YOUR HEADSET PERSONOCALL SOFTWARE BASIC OPTIONS T AB SELECT SOFTPHONES Check the box or boxes of the softphones (installed during setup) you want the head- set to work with.
9 REMOTE FIRMW ARE VERSION Factory installed firmware revision. May be required for technical assistance. HEADSET INDICA TORS RADIO LINK Communication between base and headset when checked. SMART BUTTON Headset Smart (long press of Mute button) button has been pressed when checked.
10 COMPLETED Number of calls made. OUTGOING LINE If you have multiple softphone line options you can select which line is activated when you press the headset talk button for an outbound call.
11 MUTE YOUR VOICE The mute feature, when activated, allows you to hear the person you are calling, but they cannot hear you. T o mute a call press and release the Volume/Mute control (4). When mute is enabled, the headset sounds two short tones every 15 seconds.
12 4. REPLACING THE BA TTERY Should it be necessary to replace the headset battery at anytime please refer to Fig. 5 on page 4. 5. . USING YOUR CS50-USB/CS60-USB HEADSET PLACING A CALL USING Y OUR HEADSET T o place a call using the headset, remove headset from cradle and dial or connect to another user in the normal way .
If you have an active call on a softphone that supports flash, and wish to place it on hold, press flash. T o retrieve it from hold, press flash again. If you have an active call on a softphone that supports flash, and another call comes in, press the flash button to place your current call on hold and automatically answer the second call.
standby or hibernation, an optional AC power supply is provided to ensure the headset can be continuously charged PROBLEM My headset does not work with my softphone. Possible Cause Solution Incorrect softphone selected Ensure you have selected the softphone you are using through the software.
snugly over your ear Incorrect softphone model selected Ensure you have selected the correct soft phone model through the software Headset has flat battery Recharge the battery by placing the headset in the Headset Docking Cradle. PROBLEM Callers cannot hear me.
PROBLEM Sudden loss of audio, continuous noise or distorted audio on receive. Possible Cause Solution Software reset required Unplug and re-connect the USB connector and optional power supply Remove and re-install the battery pack (see Fig.5 on page 4).
8. MAINTENANCE HINTS 1. Unplug the unit from the computer and the AC P ower Adapter from the power source before cleaning. 2. T o clean the headset, remove the headset from the attachment and wipe clean. 3. Clean the equipment with a damp (not wet) cloth.
FCC REGISTRA TION INFORMATION FCC REQUIREMENTS—P ART 15 This device complies with Part 15 of the FCC R ules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.
may connect to your line, as determined by the REN , you should contact your local telephone company to determine the maximum REN for your calling area. Connection to the telephone network should be made by using standard modular telephone jacks, type RJ11.
© 2004 Plantronics Inc. All rights reserved. Plantronics, the logo design, Plantronics and the logo design combined and IntelliStand are trademarks or registered trademarks of Plantronics Inc. DECT is a trademark of ETSI. Patent U .S. 5,210,791 and P atent Pending.
An important point after buying a device Plantronics CS50-USB (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Plantronics CS50-USB yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Plantronics CS50-USB - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Plantronics CS50-USB you will learn all the available features of the product, as well as information on its operation. The information that you get Plantronics CS50-USB will certainly help you make a decision on the purchase.
If you already are a holder of Plantronics CS50-USB, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Plantronics CS50-USB.
However, one of the most important roles played by the user manual is to help in solving problems with Plantronics CS50-USB. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Plantronics CS50-USB along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
