Instruction/ maintenance manual of the product C3012T Planar
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Planar Clean Scr een ™ PC User’ s Manual Model Numbers C30 12T and C30 13T CS Manual LAYOUT#1787 3/9/98 5:33 PM Page 1.
PLANAR CLEAN SCREEN ™ PC Integrated Computer with LCD Color Display USER’S MANUAL Model Numbers C3012T and C3013T Document Part Number 025000500 Copyright 1997 © Planar Advance, Inc.
ii Planar Clean Screen PC User ’ s Manual The information in this document is subject to change without notice. This publication may not be reproduced, stored in a retrieval system, or transmitted by any means without prior written permission of Planar Systems, Inc.
Regulatory and W arranty Information iii REGULA T OR Y INFORMA TION U.S. Federal Communications Commission (FCC) Requirements The Planar Clean Screen PC has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
iv Planar Clean Screen PC User ’ s Manual Place of Repair or Replacement In order to obtain service under this warranty , Buyer must notify Planar of the defect before expi- ration of the warranty period and request a “Return Material Authorization Number .
T able of Contents v T able of Contents Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii U.S. FCC Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vi Planar Clean Screen PC User ’ s Manual T able of Contents Chapter Four: System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Connecting the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . .
vii T able of Contents REFERENCE GUIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Appendix A: Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 General Specifications .
INST ALLA TION GUIDE Before Y ou Begin Installing and setting up your Clean Screen PC is very straight forward. But before you get started, there are some things you should know .
Clean Screen Mounts and Accessories P/N 12" wall mounted swing arm M3S12 Flush wall mount system (for head and keyboard cabinet) M3WC0 Flush wall mount system (head only) M3FHM Roll stand only M3.
x Planar Clean Screen PC User ’ s Manual Front Panel Figure 1 Connections (Bottom) Figure 2 Flat Panel color LCD TFT display ranging from 12.1 inch to 13.
Chapter One: The Installation Express If you are an experienced technician and have already installed Clean Screen PCs before, then check out Chapter One: The Installation Express . It covers the major steps. If you are the least bit unsure of any step, please resume reading the rest of the manual.
Chapter T wo: The Clean Screen PC Welcome Thank you for purchasing Planar ’ s Clean Screen color LCD personal computer , an IBM ® com- patible PC integrated with a full color LCD VGA display .
The Clean Screen PC does not include an integrated floppy disk. There is provision for exter- nally accessing a floppy disk drive through a custom connector .
Back Housing Figure 6 — Remove the back housing to gain access to the unit. Inside Figure 7 4 Planar Clean Screen PC User ’ s Manual T welve T25 T orx screws Four holes for standard Planar mounting options ( 10 ⁄ 32 ) Three T15 T orx screws Multimedia Speakers Fuse (F1), 10.
Do not remove the T -Bar or the standoffs. Their removal is not necessary to install or replace the ISA card, battery , hard disk, memory , or EP-1 module. The display unit contained beneath the motherboard uses high voltages. The display unit is not field serviceable and its connections are easily damaged.
Chapter Three: Hardware Installation and Replacement This chapter refers to installing or replacing options within the Clean Screen itself. Instructions on installing the Clean Screen onto a standard Planar mounting option will come with the mount- ing equipment itself.
Installing an ISA Adapter Card Figure 9 Do not remove the T -Bar or standoffs. 1. Remove the back housing as above. 2. Remove the blank metal spacer from the ISA panel slot using the T10 torx driver . 3. Locate the ISA connection beneath the T -Bar . 4.
Installing Memory Figure 10 Do not remove the T -Bar or standoffs. Each SO DIMM bank is wired in parallel and requires two modules. Y ou can fill one bank or both. But you should never put just one DIMM module in a bank: the unit will malfunction. T o remove an SO DIMM module 1.
Replacing the Hard Disk Drive Figure 1 1 Removing the existing hard disk 1. Remove the back housing as above. 2. Locate the hard disk under the T -Bar . 3. Remove the four screws that secure the hard disk bracket to the main board. 4. Gently slide the hard disk back toward the top of the Clean Screen to detach it from its connector .
Replacing the Battery Figure 12 Battery: Rayovac BR2335 or equivalent. 1. Remove the back housing as above. 2. Gently pulling up on the battery bracket, remove the old battery . 3. Slide in a new battery . 4. Upon startup, the system defaults will load.
Replacing the Fuses Figure 13 Use only the fuses specified below to prevent damage to the Clean Screen. Fuses: F1 Schurter 001.1014, 10 A F2 Schurter 3402.0012, 2 A F5 Bussman GDA-10A, 10 A 1. Remove the back housing as above. 2. Using a small (jeweler type) flat screwdriver , gently pry up on the fuse.
Mounting the Clean Screen Figure 14 — The back of the Clean Screen, showing the location of mounting holes. Planar offers a variety of mounting options. If you are using one of these, please refer to the instructions included with your mounting hardware.
Chapter Four: System Setup Attach the keyboard and all peripherals before you power up the unit. All connections are made at the bottom of the unit. If you have not yet attached the Clean Screen PC to a standard mount- ing bracket, then lay the unit face down before you attach the keyboard and peripherals.
If this device is used in a medical facility , any operating systems or programs used are required to be in the user ’ s language. Power Supply If you will be using AC power , you will need to use the AC power supply adapter that was packed with your Clean Screen.
Setup (<F2>) When the screen first writes, press <F2> on the keyboard to enter the CMOS Setup menu. Refer to the next chapter for details. Driver Overview If you ordered the Clean Screen PC with an operating system pre-loaded, then the display dri- vers will already be loaded on the hard disk.
Chapter Five: BIOS Setup The Setup program customizes the way the Clean Screen PC uses the hardware features of its BIOS (Basic Input/Output System). The Setup data is stored in CMOS and guides the comput- er every time it is turned on.
Main Menu Figure 17 — Main BIOS Setup menu. The first screen you’ll see is the Main menu. System T ime and System Date These values are changed by moving to each field and typing in the desired entry . The T AB key moves from hours to minutes to seconds, or from months to days to years.
Memory Cache Sub-Menu The term memory cache refers to the technique of caching BIOS images. Memory Shadow Sub-Menu The term memory shadow refers to the technique of copying information from an extension ROM into DRAM and accessing it in this alternate memory location.
Boot Sequence Sub-Menu (under Main Menu) The Boot Sequence sub-menu accesses Boot Options . Figure 18 — Boot Sequence sub-menu. Boot Delay This option sets the system to delay booting for a time period in seconds. It allows for long startup times on boot devices that spin up slowly , and it ranges from 0–255 seconds.
Floppy Check This option is used to enable or disable the floppy drive search during the boot. T o speed up booting, the floppy check should be disabled. It is still possible to boot from the A drive even with the floppy check disabled. The default is Enabled .
Advanced Menu The Advanced menu contains settings for integrated peripherals, memory shadow , cache, and large disk access mode. Figure 19 — Advanced menu. Integrated Peripherals Sub-Menu The Integrated Peripherals sub-menu allows configuration of the onboard I/O ports, touch screen, and IDE controller .
BIOS Extensions These items control the loading (shadowing) of BIOS extensions contained in the FBD main block #3. Note that there are actually three groups of Setup items to control the shadowing of up to three BIOS extensions. The screen graphic only shows the first group.
Integrated Peripherals Sub-Menu The options in this sub-menu configure the onboard serial and parallel ports and disk controllers. Figure 20 — Integrated Peripherals sub-menu. COM A This option configures the serial port labeled on the front panel as COM A .
T ouch Panel Base Address This option configures the touch panel serial port base address. The choices for I/O base address- es are: Disabled ; 3F8H ; 2F8H ; 3E8H ; and 2E8H . The default is Disabled . T ouch Panel IRQ This option is used to configure the touch panel serial port IRQ.
Power Menu The options in this menu provide control over the power management facilities. Only about half of the Power menu screen entries are actually visible at any one time; however , for illustrative purposes, all of the Power menu entries are listed and annotated below .
Fixed Disk T imeout This option enables and sets the duration of fixed disk access inactivity required before the sys- tem shuts off the disk drive, or it disables Fixed Disk T imeout. The options are: Disabled ; 1 min ; 2 min ; 3 min ; 4 min ; 5 min ; 10 min ; and 16 min .
Standby W akeup Events This option enables or disables the ability of the keyboard or mouse to cause a Standby W akeup Event—i.e., this option allows keyboard or mouse activity to return the system to full speed. Keyboard This option enables or disables the Standby W akeup Event for the keyboard.
Exit Menu The options in this menu allow the user to: save settings and exit, abandon changes and exit to the system, and control the backup and restoration of CMOS RAM to the FBD. Figure 22 — Exit menu. Save Changes & Exit This option saves the values that have been entered into CMOS and reboots.
Restore Condition This option determines under what conditions the System BIOS will restore CMOS RAM from FBD main block #1 when booting. The restore conditions are: Always ; Never ; and Bad CMOS .
Chapter Six: Care and Cleaning Maintenance Tips The Clean Screen PC is a well designed unit that does not require any regular maintenance. There are, however , a few tips we would like to pass along. When installing and using the unit, make sure that nothing is blocking the vents.
REFERENCE GUIDE Appendix A: Product Specifications General Specifications The Clean Screen PC is an IBM compatible PC integrated with a color LCD screen. Utilizing Intel’ s Pentium processing power , the Clean Screen PC supports up to 128 MB of memory and can use most 2.
External Serial Ports A National Semiconductor PC87336 chip is used to implement the two standard PC COM ports. These COM ports are compatible with the standard 16450 and 16550 architectures.
Environmental Specifications Operating T emperature +10°C to +40°C Operating Humidity 20 to 80% RH non-condensing Operating Shock 50 g EMI Standards Conducted Limits FCC CFR 47, Part 15, Class A EN 55022 Class A UL and C-UL Safety Certification (File# E186047) United States Standards UL2601 and IEC 601-1-1 Canadian Standards C22.
34 Planar Clean Screen PC User ’ s Manual Appendix B: Programming Interface Memory Map Range CPU address Region Cached 0 to 640K 00000000-0009FFFF DRAM yes 640K to 768K 000A0000-000BFFFF VGA memory .
DMAs PCS PC-compatible DMA channels: DMA0 8-bit IEEE1284 ECP port or Sound Blaster DMA1 8-bit IEEE1284 ECP port (BIOS Setup) or Sound Blaster DMA2 8-bit Floppy Disk Controller DMA3 8-bit Sound Blaster.
Appendix C: T roubleshooting Anti-Virus Alert Please note that you should run an anti-virus program whenever your system exhibits problems. Although the cause of the problem may not be a virus, you could save considerable time and effort if your system does turn out to be infected.
Boot Failures The System BIOS attempts to display an error message on the display and halts when it encounters the following error conditions. 1. Fixed disk error Causes: • No drive connected • Co.
Problems At Initial System Startup Problems that occur at initial start-up are usually caused by incorrect installation or configura- tion. Hardware failure is a less frequent cause.
Problems Running New Application Software Problems that occur when you install or run new application software are usually related to the software. Faulty equipment is much less likely , especially if other software runs correctly . In some instances newly installed software may affect a previously installed software package.
Problems Operating PCMCIA Cards Problems related to PCMCIA cards are usually related to improper card installation or interrupt and address conflicts. Go through the checklist below to see if you can correct the problem.
Problems and Suggestions Contact your service representative if the suggested actions do not solve the problem. What happens What to do Application software problems Make sure all cables are installed correctly . V erify that your system hardware configuration is set correctly .
What happens What to do System does not power-up Check AC power receptacle. Check plug into power adapter . Check plug into Clean Screen head. Check fuses. Power-on light does not go on If the system is operating normally , the light may be defective.
Error and Information Messages The rest of this chapter describes beep codes and error messages that you might see or hear when you start up the system. Note: In all cases, if the problem persists, call your service representative. Error Message / Beeps Explanation Short beep (1 ➝ 2 ➝ 2 ➝ 3 times) Hardware error .
Error Message Explanation Gate A20 Error Gate A20 on the keyboard controller is not working. Call for service. Invalid Boot Diskette The BIOS can read the disk in floppy drive A, but cannot boot the system. Use another boot disk. Keyboard Controller Error The keyboard controller has failed during POST .
PCI Configuration Status and Error Messages The following PCI messages are displayed as a group with bus, device, and function information. Message Explanation Floppy Disk Controller Resource Conflict The floppy disk controller has requested a resource that is already in use.
Resetting the System T o reset the system from the keyboard, press the key sequence: <Ctrl + Alt + Del> Y ou can also reset the system by shutting the system power of f and then powering back up. T o do this: 1. T urn the power off. 2. W ait at least 20 seconds.
Appendix D: T ouch Screen (optional) CMOS Configuration If your Clean Screen has the optional touch screen installed you will need to enter into CMOS Setup (press <F2>) and configure your touch screen controller . Figure D.1 — Integrated Peripherals sub-menu.
Appendix E: T echnical Support For Service If your Clean Screen PC needs servicing, call Planar Advance Customer Service at 503-614-4126 between 8:00 AM and 5:00 PM Pacific T ime, Monday through Friday . Y ou will need the unit’ s serial number and a brief description of the problem to receive a RMA number .
WCI 11/97 Part Number: 025000500 U.S. & Canada: European & Far East Sales: Planar Display Solutions Planar International Ltd. 13950 SW Karl Braun Dr .
An important point after buying a device Planar C3012T (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Planar C3012T yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Planar C3012T - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Planar C3012T you will learn all the available features of the product, as well as information on its operation. The information that you get Planar C3012T will certainly help you make a decision on the purchase.
If you already are a holder of Planar C3012T, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Planar C3012T.
However, one of the most important roles played by the user manual is to help in solving problems with Planar C3012T. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Planar C3012T along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
