Instruction/ maintenance manual of the product KM0532 ATEN Technology
Go to page of 153
5/9 Console 32-Port Matrix KVM Switch KM0532 / KM0932 Matrix Exp ansion KVM Switch KM0032 User Manual www.aten.com.
KM0032 / KM0532 / KM0932 User Manual ii FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
KM0032 / KM0532 / KM0932 User Manual iii User Information Online Registration Be sure to register your produ ct at our online support center: T elephone Support For telephone support, call this number.
KM0032 / KM0532 / KM0932 User Manual iv Package Content s The KM0032 / K M0532 / KM0932 package consists of: 1 KM0032, KM0532, or KM0932 2P o w e r C o r d s 1 Daisy Chain Cable (KM0032 only) 1 Grounding Wire 1 Rack Mount Kit 1 Foot Pad Set (4 pcs.
KM0032 / KM0532 / KM0932 User Manual v Content s FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii SJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
KM0032 / KM0532 / KM0932 User Manual vi Cascading KM0532 / KM0932 Switches . . . . . . . . . . . . . . . . . . . . 22 Cascading Other KVM Switches . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Daisy Chaining . . . . . . . . . . . . . . . . . .
KM0032 / KM0532 / KM0932 User Manual vii IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 SMTP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Association .
KM0032 / KM0532 / KM0932 User Manual viii The Port Selection Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Show . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Connections .
KM0032 / KM0532 / KM0932 User Manual ix Chapter 10. Maintenance Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Backup / Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
KM0032 / KM0532 / KM0932 User Manual x Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 North America .
KM0032 / KM0532 / KM0932 User Manual xi About This Manual This manual will help you get the most from your KM0032 / KM0 532 / KM0932 system. It covers all aspects of installation, configuration and operation. The information provided in the manual is summarized below.
KM0032 / KM0532 / KM0932 User Manual xii Conventions This manual uses the following conventions: Product Information For information about all ALTUSEN products and how they can help you connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller.
1 Chapter 1 Introduction Overview The KM0032 / KM0532 / KM0932 Matrix KVM Swit ch gives IT administrators in large corporations advanced access and control of multiple servers.
KM0032 / KM0532 / KM0932 User Manual 2 Server access and control is easily accomplished by means of a convenient, intuitive, graphical user interface. In addition, once initial network setup has been accomplished at the local consol e level, system administration can conveniently be managed remotely over the internet from any web browser.
Chapter 1. Introduction 3 Multiplatform support: PC, Mac, Sun, and serial devices End Session function gives Super Administrators and Administrato rs the ability to term inate user sessio ns .
KM0032 / KM0532 / KM0932 User Manual 4 Broadcast support enables executing the sam e comm and on multiple servers at the same time Multilingual user interface support Enhanced video qu ali.
Chapter 1. Introduction 5 Cables KVM Adapter Cables KVM adapter cables connect multiplatform computers (PS/2, USB, Sun, Mac, and serial) and certain cascaded KVM switches to the KM0032 / KM0532 / KM0932. The KVM adapter cables currently available are listed in the table below.
KM0032 / KM0532 / KM0932 User Manual 6 Component s KM0532 / KM0932 Front V iew No. Component Des cription 1 Power LED Lights (blue) to indicate that the unit is receiving power .
Chapter 1. Introduction 7 4 LAN LED The LED lights ORANGE to indicate 10 Mbps data transmission speed. The LED lights GREEN to indicate 100 Mbps data transmission speed. The LED flashes when data is being transmitted 5 Reset Switch Pressing in this button performs a system reset.
KM0032 / KM0532 / KM0932 User Manual 8 KM0032 Front V iew No. Component Des cription 1 Power LED Lights (blue) to indicate that the unit is receiving power . 2 Port LEDs The Port LEDs provide status information about their corresponding KVM Ports, They light as follows: GREEN: The computer connect ed to its corresponding port is On Line.
Chapter 1. Introduction 9 KM0532 / KM0932 Rear View No. Component Description 1 Power Sockets The power cords from the AC source plug in here. Th e socket on the left is Socket 1; the socket on the right is Socket 2. 2 Power Switches These switches power the KM0532 / KM0932 on and off.
KM0032 / KM0532 / KM0932 User Manual 10 KM0032 Rear V iew No. Component Des cription 1 Power Sockets The power cords from the AC sour ce plug in here. The socket on the left is Socket 1; the socket on the rig ht is Socket 2. 2 Power Switches The se switches power the KM0032 on and off.
11 Chapter 2 Hardware Setup Overview For convenience and flexibili ty, the KM0532 / KM0932’s design ut ilizes console modules that act as signal translation intermediaries between the KVM consoles and the KVM switch. This allows PS/2 and USB interface consoles to coexist on the same installation.
KM0032 / KM0532 / KM0932 User Manual 12 Before you Begin St acking and Rack Mounting The KM0032 / KM0532 / K M0932 can b e stacked on the deskt op or rack mounted in a variety of ways. The following sections take you through the procedures for each method.
Chapter 2. Hardware Setup 13 Rack Mounting The KM0032 / KM0532 / KM0932 can be mou nted in a 19" (1U) rack. The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. Rack Mounting - Front To mount the unit at the front of the rack , do the following: 1.
KM0032 / KM0532 / KM0932 User Manual 14 3. Position the device in the front of the rack and align the holes in the mounting brackets with the holes in the rack. 4. Screw the mounting brackets to the rack. Note: Cage nuts are provided for racks that are not prethreaded.
Chapter 2. Hardware Setup 15 Rack Mounting - Rear To mount the unit at the rear of the rack, do the following: 1. Remove the two screws at the rear of the unit: 2.
KM0032 / KM0532 / KM0932 User Manual 16 3. Position the device in the rack and align the ho les in the mounting brackets with the holes in the rack. 4. Screw the mounting brackets to the rear of the rack. Note: Cage nuts are provided for racks that are not prethreaded.
Chapter 2. Hardware Setup 17 Grounding To prevent damage to your installation it is important that all devices are properly grounded. Use a grounding wire to ground the KM0032 / KM0532 / K M0932 by connecting one end of the wire to the switch’s ground ing terminal (see page 9), and the other end of the wire to a suitable grounded object.
KM0032 / KM0532 / KM0932 User Manual 18 Single Level Inst allation In a single level installation, there are no additional KV M switches cascaded or daisy chained down fro m the first level KVM switch.
Chapter 2. Hardware Setup 19 7. Ground the switch . Use the grounding wire supplied with this package to ground the unit by connecting one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object. Note: Do not omit thi s step.
KM0032 / KM0532 / KM0932 User Manual 20 Multilevel Inst allations You can greatly expand the number of computers that can be added to your installation by performing a multilev el installation.
Chapter 2. Hardware Setup 21 Cascading KM0532 and KM0932 switches support a 3 level cascade for KM0532 / KM0932 units. They support a 1 level cascade for other compatible model KVM switches (see Supported KVM Switches , page 129). In other words, slave switches cannot be cascaded fro m non-KM0532 / KM 093 2 switches.
KM0032 / KM0532 / KM0932 User Manual 22 Cascading KM0532 / KM0932 Switches Note: The firmware version of all cascaded KM0532 / K M0932s should match the firmware version of the first level KM0532 / KM0932. To cascade KM0532 / KM0932 switches refer to the installation diagram on page 23 and do the following: 1.
Chapter 2. Hardware Setup 23 10. Plug the power adapters supplied with the console modules into an appropriate AC power source, and then plug the power adapter cables into the power jacks on the rear of the console m odu les. 1 1. Turn on the power to all the computers.
KM0032 / KM0532 / KM0932 User Manual 24 Cascading Other KVM Switches To cascade KVM switches other th an the KM0532 or KM0932, a KVM adapter cable is required. The adapter cable converts the KM0532 / KM0932’s port signals to ones appropriate for the connectors on the KVM switch that you are cascading.
Chapter 2. Hardware Setup 25 Daisy Chaining Up to 7 KM0032 Matrix KVM Switches can be daisy chained from the first level KM0532 / KM0932. The KM0932 is capable of supporting nine independent KVM consoles, while the KM0 532 is capabl e of supporting 5 independent KVM consoles.
KM0032 / KM0532 / KM0932 User Manual 26 Daisy chained Inst allation Diagram Network Administration Once the KM0032 / KM0532 / KM0932 ’s netwo rk settings have been configured from a local console (see Network Configuration , page 29), for convenience, administrative tasks can be performed remotely using a web browser over the internet.
27 Chapter 3 Super Administrator Setup Overview The KM0032 / KM0532 / KM09 32 supports three types of user, as shown in the table, bellow: This chapter discusses the admin istrative procedures that the Super Administrator performs.
KM0032 / KM0532 / KM0932 User Manual 28 Since this is the first time you are logging in, key in the default Username: ADMINISTRA TOR ; and the default Password: password . Note: For security purposes, you should change the password. (See Changing the Super Administrator Login , page 30 for d etails.
Chapter 3. Super Administrator Setup 29 Network Configuration To set up the network, do the following: 1. Click the Device Management tab. 2. Select Network on the menu b ar . A screen simila r to the on e below appears: 3. Fill in the fields according to the information provided under Network , page 44.
KM0032 / KM0532 / KM0932 User Manual 30 Changing the Super Administrat or Login To change the default Super Administrator Password, do the following : 1. Click the Port Access tab. 2. Select Prefer ences on the menu bar . 3. Key the old password into the Old Password field.
Chapter 3. Super Administrator Setup 31 Moving On After setting up the network and changi ng the default Super Admin istrator username and password, you can proceed to other administration activities. These include User Management, Device Management, and Firmware Upgrade Maintenance.
KM0032 / KM0532 / KM0932 User Manual 32 This Page Intentionally Left Blank.
33 Chapter 4 Logging In Overview The KM0032 / KM0532 / KM0932 switch can be accessed from a local console or an internet browser. Browser access is provided for convenience in performing administrative tasks from a remote location. Port switching and port operation procedures can only be performed from a console.
KM0032 / KM0532 / KM0932 User Manual 34 Browser Login The KM0532 or KM0932 can be accessed via an Internet browser from any platform. Note: 1. The KM003 2 is installed as a daisy chained ex tension to a KM 0532 or KM0932, and cannot be accessed directly.
35 Chapter 5 The User Interface Overview Once you have successfully logged in the KM0532 or KM0932’s GUI Main Page appears. The look of the page varies slightly, dep ending on wh ich method, Console or Web, you used to log in. Each of the interfaces is described in the sections that follow.
KM0032 / KM0532 / KM0932 User Manual 36 Console UI Page Component s The Console UI page components are described in the table below: No. Item Description 1 T ab Bar The tab bar contains the KM0032 / KM0532 / KM0932’s main operation categories.
Chapter 5. The User Interface 37 Console UI Keyboard Navigation You can navigate the Console UI from the keyboard. The hotkey combinations, and their effects, are shown in the table, below: Focus Hotkey Effect Miscellaneous F1 Brings up the About screen.
KM0032 / KM0532 / KM0932 User Manual 38 The Browser UI For the convenience of remote management, the KM0532 or KM0932 can be accessed with most standard web browsers. Once users log in and are authenticated (see Browser Login , page 34), the Web Browser Main Page comes up, with the Port Access page displayed: Note: 1.
Chapter 5. The User Interface 39 Browser UI Page Component s The web page screen components are described in the table, below: No. Item Description 1 T ab Bar T he tab bar contains the KM0032 / KM0532 / KM0932’s main operation categories.
KM0032 / KM0532 / KM0932 User Manual 40 This Page Intentionally Left Blank.
41 Chapter 6 Device Management Overview The Device Management page allows super administrators to configure and control overall KM0032 / KM05 32 / KM0932 operations. Note: This page is for super administrators only . Other users can skip this chapter .
KM0032 / KM0532 / KM0932 User Manual 42 Browser UI The Device Management settings are described in the table, below: Item Meaning General Device Na me Allows you to give the switch a name. This can be convenient by helping you to distinguish among the various switches in a large, cascaded installation.
Chapter 6. Device Management 43 When you have finished making your settings, click Save . Root Device Settings Web Session T imeout When a user is logged in via a web browser and there is no input from the user for the amount of time set with this function, the user is automatically logg ed out and will need to log in again.
KM0032 / KM0532 / KM0932 User Manual 44 Network The Network page is used to sp ecify the KM 0032 / KM0532 / KM0932's network environment. Console UI Browser UI.
Chapter 6. Device Management 45 Service Port s As a security measure, if a firewall is being used, the super administrator needs to specify the port numbers that the firewall will allow. Users must indicate the port number when they log in. If an invalid port number (or no port number) is given, the KM0032 / KM0532 / KM0932 will not be found.
KM0032 / KM0532 / KM0932 User Manual 46 ANMS The ANMS (Advanced Network Management Settings) page is divided into two panels, as shown, below: Console UI Browser UI.
Chapter 6. Device Management 47 IP Inst aller The IP Installer is an external Windows-based utility for assigning IP addresses to the KM0032 / KM0532 / KM0932. See IP Installer , page 124 fo r detai ls. Click one of the radio buttons to select Enable , View Only , or Disable for the IP Installer utility.
KM0032 / KM0532 / KM0932 User Manual 48 Association The Association page is used to associate a PN0108 PON (Power Over the NET™) power outlet with a KVM port on the Matrix KVM Switch.
Chapter 6. Device Management 49 The page is organized into three main sections, as described in the table, below: To associate a PON outlet with a KVM switch port , do the following: 1. In the Sidebar tree, select the KVM switch port you want to associate with the PON outlet.
KM0032 / KM0532 / KM0932 User Manual 50 3. (Optional) If the device connected to the KVM switch port has a dual power supply , and if you wish to associate a seco nd outlet port with the secondary pow.
Chapter 6. Device Management 51 Summary Clicking the Summary tab brings up a page similar to the one below : This page provides a sor ted listing of the power associations that have been made via the Power Management page. Y ou can change the sort order by clicking the column headings.
KM0032 / KM0532 / KM0932 User Manual 52 Date/T ime Console UI Set the parameters according to the information below. Date Click << or >> to move backward or forward by one year increments. Click < or > to move backward or forward by one month increments.
Chapter 6. Device Management 53 Browser UI An explanation of the settings found on this page are as follows: Current System T ime This section displays the time and dat e that the swit ch is currently set to. The time and date fields are for information purposes and cannot be edited.
KM0032 / KM0532 / KM0932 User Manual 54 New System T ime Use these fields to change the switch’s time and date settin gs, as follows: T o set the switch’ s time and date to match the time and date of the computer you are logged in on, select the Synchronize with computer time radio button.
Chapter 6. Device Management 55 System Console UI The Console UI’s System page provides system information, including the firmware version, regarding the KM0032 / KM0532 / KM0932 and the modules connected to it.
KM0032 / KM0532 / KM0932 User Manual 56 This Page Intentionally Left Blank.
57 Chapter 7 User Management Overview The User Management page allo ws super administrators and administrators to create, modify, and delete users and groups, as well as assign device authorizations to them. Up to 1024 acco unts and 256 groups can be created.
KM0032 / KM0532 / KM0932 User Manual 58 Browser UI: The page is organized into two main areas. All users are listed in the Sidebar at the left of the page. The large panel at the right also lists the us ers, but provides more detailed information at-a-glance for each.
Chapter 7. User Management 59 Browser UI: 4. Enter the required in formatio n for the user in the appropriate fields. A description of each of the fields is given in the table, below: Field Description Username A minimum of 1 and a maximum of 15 characters is allowed.
KM0032 / KM0532 / KM0932 User Manual 60 5. When your selections have been made click Save . When the operation completes, the new user appears in the Sidebar and the main panel. The main panel also shows the user’ s type, and whether the account status is currently active or has been disabled.
Chapter 7. User Management 61 Modifying User Account s To modify a user account, do the following: 1. Select Accounts on the menu bar . 2. In the Sidebar , click the user ’ s name – or – In the main panel, select the user ’ s name, then click Modify .
KM0032 / KM0532 / KM0932 User Manual 62 Group s Groups allow administrat ors to easily and efficiently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need only set them once for the group, instead of having to set them for each user individually.
Chapter 7. User Management 63 Browser UI: 4. Enter the required in formation in the appropriate fields. A description of each of the fields is given in the table below: Field Description Group Name A minimum of 1 and a maximum of 16 characters is allowed.
KM0032 / KM0532 / KM0932 User Manual 64 5. When your selections have been made click Save . When the operation completes, the new group appears in the Sidebar and the main panel. The main panel also shows whether the group status is currently active or has been disabled.
Chapter 7. User Management 65 Users and Group s There are two ways to assign u sers to – and remove users from – groups: from the Users menu; and from the Group menu. Note: Before you can assign users to groups, you must first create them. See Adding Users , page 58 for details.
KM0032 / KM0532 / KM0932 User Manual 66 Browser UI: 4. In the Available Groups column, select the group that you want the user to be in. 5. Click the Right Arr ow to put the group’ s name into the Selected Groups column. 6. Repeat the above for any other groups that you want the user to be in.
Chapter 7. User Management 67 Console UI: Browser UI: 4. In the Selected Groups column, select the group that you want to remove the user from. 5. Click the Left Arrow to remove the group’ s name from the Selected Groups column. (It goes back into the Available Group s column.
KM0032 / KM0532 / KM0932 User Manual 68 Assigning Users to a Group From the Group Menu To assign a user to a group from the Group menu, do the following: 1. Select Groups on the menu bar . 2. In the Sidebar , click the group’ s name – or – In the main panel, select th e group’ s name, then click Modify .
Chapter 7. User Management 69 Browser UI: 4. In the Available Users column, select the user that you want to be a member of the group. 5. Click the Right Arrow to put the user’ s name into the Selected Users column. 6. Repeat the above for any other users that you want to be members of the group.
KM0032 / KM0532 / KM0932 User Manual 70 Removing Users From a Group From the Group Menu To remove a user from a group from the Group menu , do the followi ng: 1. Select Groups on the menu bar . 2. In the Sidebar , click the group’ s name – or – In the main panel, select th e group’ s name, then click Modify .
Chapter 7. User Management 71 Browser UI: 4. In the Selected Users column, select the user that you want to remove from the group. 5. Click the Left Arrow to remove the user ’ s name from the Selected Users column. (It goes back into the Available Users column.
KM0032 / KM0532 / KM0932 User Manual 72 Device Assignment When a user logs in to the Matrix KVM Switch, the GUI comes up with the Port Access page displayed. All the ports that the user is permitted to access are listed in the Port Selection panel at the left of the page.
Chapter 7. User Management 73 Browser UI: Note: Only devices that are powered on appear in the list. 4. Switches and ports are listed in the left hand column.
KM0032 / KM0532 / KM0932 User Manual 74 5. Repeat the procedure for each port you wis h to assign. 6. When you have finished making your choices, click Save . 7. In the confirmation p opup that appears, click OK . Assigning Device Permissions From the Gro up Menu To assign a device permissions to a Group of users, do the following: 1.
75 Chapter 8 Port Access Overview When you log in to the switch the Port Access page comes up with the Connections page displayed. Console UI Browser UI.
KM0032 / KM0532 / KM0932 User Manual 76 Page Layout The Port Access page is organized into several main areas: All the ports that a user is permitted to access are listed in the Port Selection Sidebar at the left of the page.
Chapter 8. Port Access 77 When you right click on a port in the Browser UI, a small b utton pops up offering to let you add the port to your Favorites list, and, if the port has been named, to erase the port’ s name. Click Add to Favorites to add the port to the Favori tes list (see Favorites , page 81).
KM0032 / KM0532 / KM0932 User Manual 78 Connections The Connections page displays port status information at the device level, and port connection configuration o ptions at the port level.
Chapter 8. Port Access 79 The column headings and their meanings are described in the table, below: Note: The sort order of the information d isplayed can be changed by clicking the column headings.
KM0032 / KM0532 / KM0932 User Manual 80 Connect: Clicking Connect , switches you to the server connected to the port. Vm Mount: Clicking VM Mount , maps a virtual media device connected to the console module’s USB port on the server connected the port.
Chapter 8. Port Access 81 Favorites The Favorites page is similar to a bookmarks feature. Ports that you frequently visit can be saved in a list h ere.
KM0032 / KM0532 / KM0932 User Manual 82 Adding a Favorite Console GUI: To add a favorite under the Console GUI, first select the po rt in the Sidebar, then click Add (at the bottom of the main panel). Browser GUI: To add a favorite under the Browser GUI: Right click on the port in the Sidebar , then click the Add to Favorites button that appears.
Chapter 8. Port Access 83 Preferences The Preferences page allows users to set up their own, individual, working environments. The Matrix KVM Switch stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that was key ed into the Login dialog b ox.
KM0032 / KM0532 / KM0932 User Manual 84 Changing the Preference Setti ngs Make your settings changes according to the information given in the following table: Setting Function Language Selects the language that the interface displays in. Drop down the list of available languages to choose the one you want.
Chapter 8. Port Access 85 When you have finished making your set tin gs changes, click Save . Restore Default s Clicking Restore Defaults undoes all Pref erence page changes that have been made to the Matrix KVM Switch, and returns the parameters to their original factory default settings.
KM0032 / KM0532 / KM0932 User Manual 86 Sessions The Session page lets the administrator see at a glance all the users currently logged into the Matrix KVM Switch, and provides information about each of their sessions. Note: The Sessions page is only available with the Browser UI.
Chapter 8. Port Access 87 Scan Clicking this menu item starts Scan Mode. See Auto Scanning , page 106 for details. Note: Scan is only available with the Console UI. Broadcast When Broadcast is Enabled, commands sent from the console are broadcast to all available computers on the installation.
KM0032 / KM0532 / KM0932 User Manual 88 Access The Access page is used to set user and group access rights on a port-by-port basis. Console UI Browser UI.
Chapter 8. Port Access 89 Users and Groups are listed on separate pages – click the appropriate tab at the top of the panel to switch between the pages. To set a user’s access rights for a port, fi rst select the port in the Sidebar tree, then check the appropriate radio buttons in the user’s row.
KM0032 / KM0532 / KM0932 User Manual 90 Properties Configuring Port Properties To configure a port’s properties, bring up the Port Properties configuration page, as follows: 1. Under the Port Access tab, select the Properties menu item. 2. Click on the port in the Sidebar – or – Select the port in the main panel , then click Modify .
Chapter 8. Port Access 91 An explanation of the configuration fields is given in the table, below : When you have finished making your configuration settings click Save to return to the Properties main page.
KM0032 / KM0532 / KM0932 User Manual 92 PON If a Power over the NET™ (PON) module is connected to your installation clicking the PON menu item starts a Ja va Applet viewer that brings up its interface – allowing you to remotely power manage servers connected to the Matrix KVM Switch.
93 Chapter 9 Log Overview The Matrix KVM Switch logs all the events that take place on it. The log stores a maximum of 512 events. When the limit is reached, the oldest events get discarded as new events come in. To view the contents of the log, click the Log icon.
KM0032 / KM0532 / KM0932 User Manual 94 Console UI A listing of the events that have been recorded in the log file appear in the main panel: the time of the even t is listed in the left column; a description of the event that occurred at that time is listed to the right.
Chapte r 9. Log 95 Browser UI Like the Console page, the events that have been recorded in the log file appear in the main panel: the time of the event is listed in the left column; a description of the event that occurred at that time is listed to the right.
KM0032 / KM0532 / KM0932 User Manual 96 This Page Intentionally Left Blank.
97 Chapter 10 Maintenance Overview The Maintenance tab offers two menu items: Backup/Restore , and Firmware Upgrad e : Backup/Restore allows super administrators to backup KM003 2 / KM0532 / KM0932 system configuration settings to a file, and restore configuration settings from previously saved files.
KM0032 / KM0532 / KM0932 User Manual 98 The operations performed in the backup/res tore procedures are described in the table, below: Backup To back up system configurat ion sett ings, do the following: 1. (Optional) In the Backup panel, provide a password for the backup file.
Chapter 10. Maintenance 99 Restore To restore system configurati on settings, do the following: 1. In the Restore panel, click Browse . 2. Navigate to the directory where the backup file is located and select it. 3. When you return to the Backup/Restore page enter the password you set when the backup file was created.
KM0032 / KM0532 / KM0932 User Manual 100 Firmware Upgrade New firmware versions can be downloaded from our website as they become available. Check the website regularly, to find the latest upgrade packages.
Chapter 10. Maintenance 101 4. Click Ye s to con tinue. After a short while, the Firmware Upgrade page comes up: All the stations, consoles and KVM adapters that are capable of being upgraded are listed. Note: Only online stations and consoles, as well as KVM adapters connected to online devices show up in the list.
KM0032 / KM0532 / KM0932 User Manual 102 8. Click Upgrade to start the upgrade procedur e. As the upgrade proceeds, progress information is shown on the screen. Once the upgrade completes successfully , the switch resets itself. 9. Log in again, and check the firmware version to be sure it is the new one.
103 Chapter 11 Console Port Operation Overview After you h ave successfully logged i n (see Logging In , page 33), the Matrix KVM Switch comes up with the Port Acces s tab's Connections page displayed. Note: Port operations can only be performed from the Console UI.
KM0032 / KM0532 / KM0932 User Manual 104 The Port T oolbar The switch interface provides a toolbar to help you with port switching operations from within th e captured port. To bring up the toolbar, tap the Toolbar Hotkey (Scroll Lock or Ctrl), twice.
Chapter 11. Console Port Operation 105 The T oolbar Icons The meanings of the to olbar icons are explained in the table below. Icon Purpo se Click to switch to the station previous to the current one in the Sidebar tree. Click to switch to the station that comes after the current one in the Sidebar tree.
KM0032 / KM0532 / KM0932 User Manual 106 T oolbar Hotkey Port Switching When the toolbar displays, you can use hotkeys to provide KVM focus to a port directly from the keyboard.
Chapter 11. Console Port Operation 107 While Auto Scan Mode is in effect, ordinary keyboard functions are suspended. Y ou must exit Auto Scan Mode in order to regain normal control of the keyboard. T o exit Auto Scan Mode press [Esc] or [Spacebar].
KM0032 / KM0532 / KM0932 User Manual 108 Keyboard Hotkey Port Switching Hotkey port switching is also available when the toolbar is closed. In order to use this function, however, you must fi rst invoke hotkey mode, as follo ws: 1. Hold down the Nu m Lock key; 2.
Chapter 11. Console Port Operation 109 Hotkey Summary T able The following table summarizes Hotk ey operations on the KM0032 / KM0532 / KM0932: Note: Y ou must press [Esc] to exit Auto Scan and Skip Modes. Invocation Hotkey Action [Num Lock] + [-] [Port ID] [Enter] Switches access to the computer that corresponds to that Port ID.
KM0032 / KM0532 / KM0932 User Manual 110 This Page Intentionally Left Blank.
111 Chapter 12 RS-232 Port Operation Overview RS-232 port operat ion allows Super Administrators or Adm inistrators to establish a serial term inal login to the KM0532 / KM0932 from thei r computer’s COM port to a Console Module’s RS-232 port.
KM0032 / KM0532 / KM0932 User Manual 112 Connecting Once you establish a connection via your terminal program, the command screen comes up. 1. Press [Enter] to bring up the Username prompt. 2. Key in your username, then press [Enter] to bring up the Password prompt .
Chapter 12. RS-232 Port Operation 113 Restrictions Only Super Administrators and Administrato rs can use th is function . It is not available to ordinary users. Super Administrators or Administrators must log in through a serial terminal connection (such as HyperT erminal).
KM0032 / KM0532 / KM0932 User Manual 114 Command Summary A description of the commands supported with this function is provid ed in the table below: * Only online ports that are available to the users that are logged into the Console Module(s) are shown with this command.
Chapter 12. RS-232 Port Operation 115 SP This command is used to switch th e KVM focus to a particular port. The generic format of this command is: SP XX YY ZZ Where: XX is a two-digit number that represents the console port number on the KM0532 / KM0932 that the Console Mo dule you wish to access connects to.
KM0032 / KM0532 / KM0932 User Manual 116 Example 3 – Daisy Chained Inst allation: SP 08 C3 12 This command switches the KVM focus of th e session running on Console Port 8 from the port it is currently on to KVM Port 12 of a switch th at occupi es Station 3 in a daisy chain.
Chapter 12. RS-232 Port Operation 117 LI This command is used to list the KVM ports that are available on a particular Console Module. The command takes two forms: LI XX LI ALL Where: XX is a two-digit number that represents the console port number on the KM0532 / KM0932 that the Console Mo dule you wish to access connects to.
KM0032 / KM0532 / KM0932 User Manual 118 This Page Intentionally Left Blank.
119 Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.).
KM0032 / KM0532 / KM0932 User Manual 120 If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that th e total of all products plugged into the wall outlet does not exceed 15 amperes.
Appendix 121 Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor , and that the full weight of the rack rests on the floor . Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
KM0032 / KM0532 / KM0932 User Manual 122 T echnical Support Technical support is available both by email and online (with a browser over the web): International North Amer ica United Kingdom When you contact us, please have the following information ready beforeh and: Product model number , serial number , and date of purchase.
Appendix 123 T rusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the de vice’s certificate is not trusted, and asks if you want to proceed.
KM0032 / KM0532 / KM0932 User Manual 124 IP Address Determination If you are an administrator logging in for the first time, you need to acces s the KM0032 / KM0532 / KM0932 in order to give it an IP address that users can connect to. There are three methods to choose from.
Appendix 125 3. Select the KM0032 / KM0532 / KM0932 in the Device List . Note: 1. The computer that you run this program from must be on the same network segment as the KM00 32 / KM0532 / KM0932 you want to configure. 2. If the list is empty, or your device doesn't appear, click Enumerate to refresh the Device List.
KM0032 / KM0532 / KM0932 User Manual 126 T roubleshooting Overview Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are s ecurely attached and seated completely in their sockets.
Appendix 127 The firmware upgrade process was prematurely aborted and now some of the modules are inoperable. See Firmware Upgrade Reco very , page 102. I can't upgrade the firmware version. Make sure that you have selected the correct firmware upgrade package and try again.
KM0032 / KM0532 / KM0932 User Manual 128 Sun Systems * These solutions work for most common Sun VGA cards. If these procedures fail to resolve the problem, consult the manual for the Sun VGA card. Problem Solution Video display problems with HDB-15 interface systems (e.
Appendix 129 Supported KVM Switches The table below lists KVM switches that are compatible with the KM0032 / KM0532 / KM0932 and the type of expansion that th ey use. (KVM switches listed below are sold separately . Contact your dealer for details.) Note: Refer to our website for the most up-to-date info rmation regarding supported KVM switches.
KM0032 / KM0532 / KM0932 User Manual 130 Additional Connection Diagrams Console Modules KA7230 KA7240.
Appendix 131 KVM Adapter Cables PON Setup KA7120 / KA9120 b y A TEN LIN K KA7170 / KA9170 b y A TEN LIN K KA9130 b y A TEN LIN K KA7176 KA7140 b y A TEN LIN K KA9140 SERIAL TERMINAL b y A y A TEN T E .
KM0032 / KM0532 / KM0932 User Manual 132 KM0532 / KM0932 Specifications Function KM0532 KM0932 Computer Connections Direct 32 Max 8,000 Console Connections 5 9 Port Selection GUI, Hotkeys Connectors C.
Appendix 133 KM0032 S pecifications Function KM0032 Computer Connections Direct 32 Max 8,000 Port Selection via daisy chain Connectors KVM Port 32 x RJ-45 Female Daisy chain 2 x VHDCI 68 F emale (Blac.
KM0032 / KM0532 / KM0932 User Manual 134 Factory Default Settings The factory default settings are as follows (in alphabetical order): Setting Default Accessible Ports Super Administrators – Full for all ports All other users – None for all ports.
Appendix 135 Restoring Factory Default Settings You can restore the factory default settings and the default login settings for the Matrix KVM Switch. Note: When restoring the default login settings, all super administrator, administrator , user , and group accounts are deleted.
KM0032 / KM0532 / KM0932 User Manual 136 KA7140 Pin Assignment s Pin assignments for the KA7140 Adapter are given in the table, below: About SPHD Connectors Pin Assignment 1D C D DB9 Female 2R X D 3T X D 4D T R 5G N D 6D S R 7R T S 8C T S 9N / A This product uses SPHD connectors for its KVM and/or Console ports.
Appendix 137 Limited W arranty ALTUSEN warrants this product against defects in ma terial or workmanship for a period of one (1) year from the date of purch ase. If this produ ct proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit.
KM0032 / KM0532 / KM0932 User Manual 138 This Page Intentionally Left Blank.
139 Index A Access, 88 Accounts, 57 Adding users, 58 Deleting, 61 Modifying, 61 Adding users, 58 Additional connection diagrams, 130 ANMS, 46 Association, 48 Auto Scanning, 106 Scan Inter val, 106 B B.
KM0032 / KM0532 / KM0932 User Manual 140 Hotkey Summary Table, 109 Hotkey Mode exiting, 108 Hotkey Port Switching, 10 8 I Installation cascading, 21 daisy chaining, 25 multilevel, 20 overview, 11 sing.
Index 141 Rear, 15 Rear view KM0032, 10 KM0532/KM0932, 9 Requirements, 4 Operating Systems, 5 OS Support, 5 Restore defaults, 91 Restoring default settings, 135 RoHS, ii RS-232 Port Operation, 111 S S.
An important point after buying a device ATEN Technology KM0532 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought ATEN Technology KM0532 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data ATEN Technology KM0532 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, ATEN Technology KM0532 you will learn all the available features of the product, as well as information on its operation. The information that you get ATEN Technology KM0532 will certainly help you make a decision on the purchase.
If you already are a holder of ATEN Technology KM0532, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime ATEN Technology KM0532.
However, one of the most important roles played by the user manual is to help in solving problems with ATEN Technology KM0532. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device ATEN Technology KM0532 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
